Name: Hospitality Inn - Kamloops
Address: 500 West Columbia Street, Kamloops, CA

4/10

Poor

06 Aug 2026

Robert

It was pet friendly, our dog didn't particularly like the birds nested outside. Especially being that they were inside the air conditioner safety screen. Seems to have affected the air conditioners ability to work.
They appear to be rebuilding...everything. Don't bother bringing your swimsuit unless you have other plans.

2/10

Poor

04 Aug 2026

Gordon

The website states there is a pool there is no pool. I also paid for a room with a view. The view consisted of looking out a dingy window at half of downtown very very unsatisfied.

2/10

Poor

24 Jul 2026

Noël

Worst hotel room I've stayed in. Moldy and trashed. This hotel has no pride in their rooms.

4/10

Poor

21 Jul 2026

Aahkan

The price was good but the room was not clean

Friends

2/10

Poor

17 Jul 2026

Maurice

I got to town a little late. I went to check in at 10:30 pm and the place was locked up tight with no phone # to call for service, Couldn't get an alternate room in town and had to sleep in my truck. Absolutely brutal

Self

2/10

Poor

16 Jul 2026

Jaspal S

We looked at the room. We looked at the unclean washroom. The hotel was in a shady area. Half the Motel was boarded up. The pictures online did not do it justice.
We did not stay there & left. The worst experience of our life

Partner

2/10

Poor

13 Jul 2026

David Henry

If you will just stay here for sleep only like a 9pm check-in then check out 6am that is fine. But staying here is a very horrible idea. Everything is so bad! Misleading post about a swimming pool (doesn’t work). The washroom is super dirty! The TV doesn’t know work. The beds are dirty, with yellow sides are color yellow lack of proper cleaning. The AC is noisy and not cold. All in all one of my worst hotel experiences! I will never recommend this to anyone!

Lastly, the place is sketchy. I was worried all night about our car outside and our safety inside the hotel. The place is horrible. 1/10 that’s my rating!

Partner

6/10

Pleasant

11 Jul 2026

Michael

Disappointed.. They can do better. Seniors need easy access not stairs. Was difficult for us with luggage too.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Charlene

Great costomer seevice

10/10

Exceptional

02 Jul 2026

Meatha

we love it it was amazing place quiet place so clean we will go again and again the hospitality was the best .

2/10

Poor

30 Jun 2026

Sufyan

Just better than having no place to stay.

Family

4/10

Poor

21 Jun 2026

Ganzhi

Don't recommend.

4/10

Poor

13 Jun 2026

Marcial

Air-condition not working. It’s cheap so expect what you paid.

Family

2/10

Poor

12 Jun 2026

Tricia

The pictures on Expedia were not an accurate representation of the actual condition of this hotel.
Extremely rundown and in an unsafe condition (iron hand rails on staircases cut off. Cigarette burn holes in the curtains, baseboards pulled off the walls, the tub was supposed to be white, but it looked extremely old and dirty, linoleum flooring in bathroom painted over with wall paint, carpet torn up, extremely old/worn out furniture.
Did not get a sense of safety personal safety for myself or my son. Was scared to leave my new car on site.
Checked in and checked out within 1 hour. No help offered from front desk staff. Expedia on-line agent was very helpful in contacting the property and requesting a refund.
Staff at the hotel we move to mentioned to me that this property was well known to police for stabbings and drug use by patrons. We were also told they heard the front desk staff have a gun behind the desk for their safety.

Family_with_children

10/10

Exceptional

11 Jun 2026

Corinne

I really enjoyed my stay. There were plenty of restaurants nearby, including fast food. It was also very close to the Flixbus station and city bus stops.

Self

2/10

Poor

07 Jun 2026

Griffin

Place is disgusting. It's half closed down, they should close the rest of it. Place has been run into the ground. Pretty clear there has been 0 upkeep for years. Carpets are disgusting, bathrooms are gross

Self

4/10

Poor

07 Jun 2026

Sam

Very poorly maintained, unfriendly staff - overpriced for what it is

Self

2/10

Poor

31 May 2026

Mario

Seulement la vue exterieur sur la ville dommage que je peu mettre seulement 8 photos les vieux bain dehors avec vieux bois les portes patio avec des 2 par 4 pour barrer c'est un homme qui fait les chambre avec des gants qu'il nous a laisser sur nos chaise extérieur place a éviter !!!!

Friends

4/10

Poor

31 May 2026

Nathan

The north-facing window was cracked and needs to be replaced. The refrigerator still had leftover food inside that had been left by a previous guest.

Self

2/10

Poor

30 May 2026

Jean

Sales, en décrépitude, puanteur. Nous n'avons même pas resté. Je n'en reviens pas que vous mettiez un trou pareil sur votre site

Partner

8/10

Excellent

30 May 2026

Lance

get what you pay for. older hotel. run down. cheap. room and bathroom were clean. bed worn out. towels worn out. wifi worked fine. pool was closed.

2/10

Poor

29 May 2026

CHRISTINE

This property was in the worst condition of any we have ever stayed in, the towel rack was broken, the floors and walls were filthly. One of the beds ok, the other, not even worth sleeping on. The walls had paint peeling off, the shower stall needs wripping out. I could go on.

6/10

Pleasant

26 May 2026

Pancho

The property was very run down, for the price and what I needed, which was just a bed for a rest it was suffice. If you have any reservations about dated properties I would not stay here but if you’re on a serious budget it will work fine. Great water pressure, a/c was perfect but very noisy.

Self

2/10

Poor

17 May 2026

timothy

Bed sheets had chips on them, one channel on tv , no fan in bathroom. Sketchy people outside fighting at 3 am

Friends_and_family Family

2/10

Poor

04 May 2026

Colleen

Never again

Partner

2/10

Poor

20 Mar 2026

Luke

Room was incredibly warm and humid, there was an old used spoon jammed in the A/C, shattered glass outside the window, stains covering the bathroom and stains on the bed

Self

2/10

Poor

09 Jan 2026

Wayne

The room assigned to me was never cleaned, and I don’t know how long there was stuck on food in utensils in the drawers. There was most poop in every drawer all over the floor. There was blood stains on the curtains on bedding there was cigarette butts under the bed garbage under the beds behind dressers. The Internet never worked once even when I tried to explain to the hotel manager about this it was resistance, even showing them the video of the room, trying to tell me that the room had been cleaned and had to argue just to get a new room. The heat in the room didn’t work at all.

Business Self

6/10

Pleasant

20 Dec 2025

Angela

Everything was fine

6/10

Pleasant

10 Dec 2025

James

heat was on which was very nice. Need new beds

Friends_and_family Family

4/10

Poor

29 Nov 2025

Nicole

Wifi didn’t work in our room, smoke detector beeping at 4am, very cold. Would not recommend.

Leisure Partner

6/10

Pleasant

22 Oct 2025

Melisa

Very bad room. Chunks of carpet are missing on the flood, the tub faucet continually runs, the tub doesn’t look clean at all, there is no tub stopper for a bath, there looks to be black mold in the bathroom, but it is centrally located and pet friendly.

Leisure Pet

2/10

Poor

15 Oct 2025

Bruce

The first room we were in was falling apart. the second room smelled of old cigarette smoke, mold in the bath tub and the electric heaters did not work. Bathrooms not very clean.

Business_and_leisure Family

2/10

Poor

28 Sep 2025

Calvin

When we arrived we were told there were no rooms available even though we had a reservation through Expedia. There was hardly any vehicles in the parking lot. Very disappointing after a long travel day.

Leisure Partner

2/10

Poor

25 Sep 2025

Graham

It's a beautiful area, but this property is in disrepair. The only way I found the place at night was because Google Maps told me where to turn. There was a sign, but it was unlit, and no lights in the parking lot. I drove over a curb into a \"landscaped\" feature, but it was all dead anyway. Upon check-in, I had to go back to the office to get toilet paper. There were what looked like donut sprinkles in the bathtub, and the coffee machine had not been cleaned out from the previous use. The bed was comfortable, but no care was taken when making it up. I noted dust and debris under the bed and furniture. The AC unit was held in by cardboard, and the window, which boasted a beautiful view, was streaky and dirty. I'm not sure what's going on with this place. Although I needed a cheap place to stay for a conference, I'm glad I didn't have to spend more time there. The internet connection was stable, however, for a two-hour Zoom meeting. I did appreciate that.

Business Self

6/10

Pleasant

24 Sep 2025

Larry

This is an old hotel that has been allowed to run down. However, for the price, you can't beat it. The part that is open is fine and it is convenient to most of the city. Not real amenities.

Business Self

4/10

Poor

22 Sep 2025

Soling

The property is too run down. Needs renovation. Had an unpleasant smell.
Maybe owners are waiting to demolish and rebuilt.

Good location with hill top view of the city. Near university.

Leisure Family

2/10

Poor

20 Sep 2025

Gene

Didn't stay there. They gave my room away. Expedia needs to pay me back

Leisure

2/10

Poor

19 Sep 2025

Kenneth

Door was all messed up, toilet was dirty and full of toilet paper

Leisure Family

2/10

Poor

14 Sep 2025

Bryan

There was no safety lock on the front door. The cable tv did not work. The bathtub was aged and damaged with cracks. The kitchenette flooring was aged and damaged. The air conditioner was badly installed. the carpet was aged and water damaged. The kitchen counter was broken. There was a dog barking next door. I did not want to sleep here I didn't not feel safe and it did not feel clean. The sheets of both beds were dirty. I had expected a king sized bed from my order and got two twin sized beds. There were no security bars on the windows of a ground level unit, a broom stick was the only thing keeping it closed. The room was not clean. There were still objects like lipstick on the floor behind the bed. I could not stay here. I called for a ride almost immediately and I left the unit after a thirty mins. I checked out the next morning. I've never felt so unsafe in any travel accommodations in thirty years of traveling several countries.

Business Self

2/10

Poor

13 Sep 2025

Janice

Very old and unclean place. We checked in and then asked for a refund.

Leisure Partner

2/10

Poor

10 Sep 2025

Jan

Very poor quality

Needs major upkeep

Friends_and_family Family

4/10

Poor

08 Sep 2025

Allen

property poor condition

Leisure

2/10

Poor

07 Sep 2025

Tiffany

Disgusting condition, unclean and broken. Nothing like advertised and pool was empty shut down, unlike the listing said. Couldn’t stay, got a refund and left.

Leisure Family_with_children

2/10

Poor

06 Sep 2025

James

No staff after 10 pm. Called while i was traveling to ask when i was going to be there.

2/10

Poor

04 Sep 2025

Bora

The front desk was really impolite and unprofessional.

The place doesn’t not look like the picture plus their service is awful.
Wouldn’t recommend it even though it seems cheap, it not worth it.

Business_and_leisure Self

10/10

Exceptional

02 Sep 2025

Bora

It was great

Business_and_leisure Family_with_children

2/10

Poor

01 Sep 2025

Zdislav

We stayed at the hotel, we made the reservation through the Expedia platform, I stayed with my wife and 3-year-old child. The conditions are tragically unsanitary, it doesn't really matter to us that everything is old, but everything here is very dirty, the room smells like some kind of stable, we are forced to stay here, because we arrived late at night, and it is unrealistic to find another hotel, because the money for the night has already been spent in the Hoteldom on this, in my opinion, barn. I would like to receive compensation for this, because in my opinion it poses a risk to the health of my child. Such establishments should not be on your platform, in general, such establishments should not exist.

Leisure Family

2/10

Poor

31 Aug 2025

Jill

Dirty run down, facility!!!

10/10

Exceptional

24 Aug 2025

Ahmad

i reached around 9:30 pm. office was closed. but when i called the number posted at door. the staff member come right away to hand me the key

Leisure Family

2/10

Poor

23 Aug 2025

Steven

Where to start….DONT DO IT!
Bathroom - green stained tub, 4 foot high shower nozzle, sink tap isn’t attached just gravity held
Kitchen area - oven is greasy, top of cupboard sticky greasy, microwave has more yellow than white
Beds - comfortable, sheets clean, top cover coffee stained like
A/C - room was cool, couldn’t figure how to turn it off, held in with red tuck tape, every 45 minutes or so make higher pitch squeal for about 15 minutes
Pool - drained and sludgy and was told it’s been shut down for a while
Room - carpet has a 4 ft by 8 ft section cut and replaced, I wonder what happened there? Window doesn’t lock but a chunk of 1x1 was there to hold down the security of the room
There is an Indian restaurant in the same parking lot, so if you don’t like the smell of fine Indian cuisine it may bother you.

Leisure Family

2/10

Poor

23 Aug 2025

Chantal

Absolutely horrified by the conditions. Half the buildings were boreded up. Blankets and towles were crusty. MOLD EVERYWHERE. Nothing was clean

Business_and_leisure Family

2/10

Poor

21 Aug 2025

Laurie

The carpet was all stained along with the batbtub

Leisure Partner

2/10

Poor

18 Aug 2025

JODI

Absolutely the dirtiest hotel I have ever stayed in. I would add pictures but I don’t see a spot for it.

Leisure Family

2/10

Poor

18 Aug 2025

marek

rooms in very poor condition, not clean. looks as property needs general renovations

Leisure Pet

2/10

Poor

17 Aug 2025

Denise

Disgusting and very dirty

4/10

Poor

15 Aug 2025

Lisa

The pool was not open. There was no water in the pool and needed maintenance. The pictures advertised didn't match the property. Very run down and old motel. The staff was nice and gave me a refund for second night.

Leisure Self

2/10

Poor

08 Aug 2025

Verified traveler

Filthy

The beds were great. The hot water was good. The towels were very small and there was just one face cloth. However the room was filthy. Opened the drawer by the bed and decided to never put anything in it as it also had never been cleaned. Even the phone look like it had never be cleaned I was afraid to even touch it there was so much crud on it. The bathtub was rusty and chipped. The bathroom light only had on bulb even though it was supposed to have a few more. The light bar was very rusty as well. The base board look like hair was growing out of it. It was so bad we could not bear to stay the second night so we left after the first night. What a waste of good money.

Partner

2/10

Poor

01 Aug 2025

Nathan

I booked this thinking it was the (good) motel to the northeast. Boy was that a mistake. DO NOT STAY HERE!

The property should be condemned. Carpeted floor was sticky, bedsheets smelled heavily fumigated (days later I still retch when I think of that smell), bathtub tap ran constantly, mildew all over the bathroom. Air conditioner was extremely loud and blew air right to the head of the bed. The doorframe looked like it had been kicked in a few times and was not professionally repaired. Parts of the property are boarded up and others covered in debris.

The Expedia listing says \"Pool not available in winter\" but the pool was empty when we arrived in late July. The clerk at the front desk said their listing said that there was no pool available - until I pulled out my phone and showed her the listing.

I had booked online through Expedia for around $100/night but on checking the listing they are letting rooms go for as low as $50.

When we arrived there were a few dodgy looking people lounging outside of a room just down from ours; when we returned from dinner one of them was in the process of being arrested by the RCMP.

We had a four day reservation and I checked out after the first night, then had to fight with Expedia for a couple of days to get the last three days refunded. We moved to the Grandview Motel next door and were happy to see a property that was very comfortable, clean, and well-maintained.

Leisure Family

4/10

Poor

28 Jul 2025

Christine

Looks abandoned when you pull up. No care ti the outside of the buildings. There was a old toilet directly outside our room door when we arrived. The room itself was fine but the exterior made me leery of even staying

Leisure Family

2/10

Poor

25 Jul 2025

Cindy

It was disthe room was unacceptable ..Very Dirty and the rooms were disgusting. I left 4 hour after I seen the way the hotel was run. Very Dirty and I would like to get my refund back from the 8 the to the 10 the of July 2025
Thank you Cindy Couture

2/10

Poor

24 Jul 2025

Walter

Not good

Floors you did not want to step, so dirty.

Friends_and_family Family

4/10

Poor

23 Jul 2025

Chad

The bed was alright but the bathroom was horrendous. Dirty and not somewhere you would want to use. I was very frustrated with the service after I left. I went to work and when I finished and went to change I realized I left my shorts in the hotel room when I went back to get them they said nothing was left in the room and that they weren't there, but they most definitely were left there. I don't know if they decided to throw them out and didn't expect me to come back but it was not good service and I'm choked about losing them.

Business Self

2/10

Poor

23 Jul 2025

Shawn

Very disappointed, from hidden pet fees to garbage and old appliances all over the grounds. The ice machine was out of order, not that id trust having ice from this place (drinking tap water in Mexico feels safer) Junkies came and went all night, thought i was going to wake up to my car broken into. Want to relax by the pool, nope it's just an empty flthy pit. If you're not absolutely broke, pay a little more and stay somewhere else like the Ramada right across the street.... i slept on top of the covers in my clothes and got out of there as soon as the sun came up.

Business Pet

2/10

Poor

22 Jul 2025

Laura

Dirty

The room was very dirty. I have to say in my entire life I’ve only stayed at 1 hotel that was dirtier than this one.

Business

2/10

Poor

22 Jul 2025

Brigitte

Never ever go here!!!!! The most disgusting place I’ve ever seen; mold, bugs, made us both gag. This place should be condemned.

Leisure Pet

4/10

Poor

22 Jul 2025

Elaine

It was quiet. Has a good view. Bathroom wasn’t cleaned well and there was no towels there. Room smelled like an ashtray

Leisure Family

2/10

Poor

20 Jul 2025

Austin

I wouldn’t stay here unless you absolutely had to. Most of the rooms were boarded up, homeless druggies hanging around, the room was dirty, floor sticky, horrible smell inside. I knew I wasn’t picking the best hotel but I didn’t think it would be that bad.

2/10

Poor

20 Jul 2025

karima

Terrible

Water was not running, they said they will fix it but then it was dirty, can’t even take a a shower. Had to leave but Hotels.com refused to relocate us and we had to book last minute for our selves. Terrible experience with the hotel and with Expedia/Hotels.com.

Friends_and_family Family

8/10

Excellent

19 Jul 2025

Melissa

I wish the office was open 24 hours for earlier check outs

Leisure Family

6/10

Pleasant

16 Jul 2025

Neil

Staff were very kind Property was run down. Needs a rebuild

Leisure Self

6/10

Pleasant

16 Jul 2025

Rita Lynn

I like the friendly people walking in the area. I like that people liked my dog:) i liked the price and especially low rate charged for having a pet -$11.
The place is really old. Several buildings are no longer offered because they need a to be up graded, painted and probably rebuilt.

Business_and_leisure Pet

2/10

Poor

15 Jul 2025

Michael

Property appears to be under some kind of renovation, but the room I had was in poor condition. The motel is set inside a group of abandoned motels and everything about it, except the staff is awful.

Leisure Self

6/10

Pleasant

14 Jul 2025

Verified traveler

We only stayed one night but the motel itself was a little run down. The room we stayed in was right beside what looked like a portion of the motel that had caught fire. The outside was blackened cinders on the back side of the room and the front was all boarded up and looked like it was condemed. The room was just \"ok\" it looked a bit patched together.
1. Bed was clean and comfy
2. Floors were a bit dirty and looked like it hadn't been vacuumed.
3. Bathroom was clean, however the bath mat had dirty foot prints on it so not sure it had been washed ever. The shower was only in working order barely. And the toliet made horrible noises after flushing.
4. Ac worked great
5. T.v and WiFi worked great.
6. Price was low but you get what you pay for.

If your looking for a quick stay over for a night and you don't expect anything great then this is a fine motel. But if you have higher standards than a 2* then don't stay here.

Friends_and_family Family

4/10

Poor

13 Jul 2025

Aisha

The room was extremely dirty. There were stains on the walls, it smelled like stale air and cigarettes. Also, some if the outlets didn't work, including the ones in the bathroom. There was mouse droppings in the draws of the tv stand. There was clumps of hair and blood stains on the bed sheets. The curtains had holes in them. There was garbage under and around the bed. The tub and shower curtain were filthy and the stained. The bathroom vanity was covered in cobwebs and sand on the counter. The housekeeping/maintenance workers constantly smoked weed outside our room with other guests. There was broken glass outside the window all over the ground. The A/C was only held by duct tape on the wall, and the hotel floor looked like it had not been vacuumed and the bathroom floor was dirty as well.

On a positive note, the front desk lady was very friendly, kind, caring, helpful, and was quick to get us at least new bedding and bathroom linen. She is definitely the heart of the place. I can't say the same for the maintenance/housekeeping staff. I feel like if she was fully in charge, the place wouldn't be so dirty. Other than that, the purpose of our stay was merely a place to sleep.

Business_and_leisure Partner

4/10

Poor

11 Jul 2025

Michael

Rundown and neglected.

Leisure Self

4/10

Poor

11 Jul 2025

Janet

BEWARE!!!! If your expectations are to have a clean room that is visually pleasing with good amenities, then don't stay here. The bathroom towel bar was held together with duct tape. The bathroom towels were two different colors and there was no facecloth. Every steel item in the bathroom was rusted. They had king sized sheets on a queen bed..

Leisure Partner

2/10

Poor

11 Jul 2025

Tawny

You had to use the plunger everytime you used the toilet which sat in a cup of the last persons liquid, the rug was seriously stained, and old. Bathroom
mildewed and black in most of the bathroom grout. The floor in the bathroom sqeeked/water damaged and sunk down, bathtub was black from degrade and dirt. Windows looked never washed. Food from the last person behind curtains. Safety lock missing on door. I understand old but you can still keep old clean and disinfected! I was truly disturbed.

Leisure Family

2/10

Poor

09 Jul 2025

Kim

DESPITE the siding falling off the building and the questionable characters hanging around, we checked in, went to room, looked at mold in bathroom and at the grime on patio doors and floor, and left. Called Expedia and got a refund. We had a non-cancellable reservation. DO NOT BOOK THIS HOTEL.

2/10

Poor

08 Jul 2025

Brandon

Mold everywhere, towels stunk, room was dirty. I could not let my kid touch anything in the room or go in the bathroom.

Business Family_with_children

2/10

Poor

07 Jul 2025

Nanci

We didn’t stay. Got a refund and went elsewhere. For $162 it was disgusting. Fur and feces on the carpet. Sheets didn't look fresh.

Leisure Friends

2/10

Poor

07 Jul 2025

SUSAN

Absolute worst ! Stay away

This slum hotel in Kamloops was absolutely appalling. It was so dirty, run down, in ill repair with one ground unit showing fire damage. The pictures and reviews are completely false. The pool had no water, (July) The only thing this hotel has going for it is a prime view location. It is too bad they don’t appreciate it by making this a decent hotel. Cobwebs, moths in room, dirty carpets, floors, corners, bathroom faucet loose, grimy shower, Glass was cracked and broken in art pictures on wall. Dog poo in grass, broken laundry equipment in plain view at check in. List goes on and on. This hotel should be condemned and will be contacting the City of Kamloops to do so. Hotel.com needs to vet the hotels much better and decline having these slum hotel/Inn advertised on their sites.

Friends_and_family Friends

8/10

Excellent

05 Jul 2025

Gaurang

Good property as compared with this price range

10/10

Exceptional

05 Jul 2025

Mohammad

Very good

2/10

Poor

04 Jul 2025

Rick

Bath tub black mould,Bottom of tub black, toilet won’t flush. Fridge door won’t shut. Walls with grease spots. Smelled horrible. The nice picture they show outside patio door weeds and brown grass and lots of dog poop. I had to leave. They would not give me a refund. I complained to Expedia got me one night rebate instead of 3. The pictures on your certainly depicted something entirely nicer. For 1st Time using Expedia what a shock

Leisure Self

2/10

Poor

02 Jul 2025

Jesse

Pictures are extremely misleading. Dirty and unsafe.

Leisure Partner

2/10

Poor

02 Jul 2025

venkatrao

This place is very unhygienic. Stinky smell all in the room, very dirty wash rooms and beds
Bed bugs in this place
All together I can say not a place for human beings.

Family_with_children

2/10

Poor

29 Jun 2025

Eric

Pictures looked OK. Place looked like a film set for the Walking Dead

10/10

Exceptional

22 Jun 2025

Denise

It was a good stay. Room was clean and rate was good. They allow 2 pets and we always travel with dogs so was what we needed. It wasn't top of the line but I would stay here again.

Leisure Pet

2/10

Poor

21 Jun 2025

jeff

Had to leave and rush book a different room at a new hotel as this one was unsleepable. Ripped sheets, dirty mattresses and moldy bathrooms.

Friends_and_family Family

2/10

Poor

14 Jun 2025

Peggy

Property is condemned. The state of the room we stayed in is evidence of why it should all be condemned. Dirty, insects, gap at bottom of door, taped across carpet, noisy wall fan that was taped to the wall, dirty floor and walls, many holes in the old curtains, dirty windows and sill, no towels, no plug for badly stained tub, little fridge door was hard to open and water leaked onto the dirty carpet. No vacuuming under furniture. Requests for service was belittled or slow or ignored. Female receptionist was arrogant, unaccommodating, patronizing and rude. Outside of our room 425 was dusty, dirty with black cobwebs on the walls and garbage everywhere. Was the job and mostly boarded up old motel just a place to squat? We were shocked when we walked into room 425. As pensioners my sister and I were on a tight budget. Our requests were responded by the female receptionist \"Sarah\" ?? She at first would not give me her name and questioned why I asked for her name. Finally it sounded like she said said \"Sarah\". ??? After the 2nd day of me calling the phone number posted on the front office door (landline in the room did not work) \"Sarah said the solution was for us to check out\". Never in our years have we witnessed such rude, unaccommodating, unfriendly and arrogant service! There was no thought to our safety as elders and our budget and commitment to our Expedia service gave us no choice for our daily trips to Kamloops Hosp. This is being reported to the city of Kamloops.

Business_and_leisure Family

4/10

Poor

14 Jun 2025

Andrew

On arrival, receptionist was absent and another guest had to call her. She arrived 5 minutes later and checked us in, in a very uninterested manner. Room was a bit dingy, bath base was old and stained, window units had blown so view out was obscured. Bedding was clean but looked like hadn't been pressed so looked like someone else had slept in it. Out side grass was long and unkempt.
Plus points, we could park right outside our room, there was a fridge and microwave in the room and water was hot and plentiful.
Overall though we were not impressed and wouldn't stay here again.

Partner

6/10

Pleasant

12 Jun 2025

Frank

cheap, but poor maintenance.

8/10

Excellent

08 Jun 2025

Michelle

I purposely booked this hotel based on price. I’m tired of paying upwards of $250 a night for a place to sleep. Is it run down? Yes. It’s not the cleanest in some areas but the beds were comfy and the sheets were clean. We saved at least $300 by staying here. I’ve read some of the reviews and am shocked at some of them. What do you expect for $55?? You arrive then blow a spaz and leave cause it’s not perfect. If you want perfect then go elsewhere and pay top dollar. But if you want just a place to sleep that’s not going to break the bank then this is your place.

Friends_and_family Family

2/10

Poor

22 May 2025

Verified traveler

Terrible

There were cigarette burns in the bed sheets. The faucet in the bathroom sink was so loose that I thought it was going to fall off. There was graffiti on the headboard.

Self

6/10

Pleasant

17 May 2025

Jaymin

NA

Leisure Partner

2/10

Poor

12 May 2025

Trina

Do not book this property

Leisure Family

2/10

Poor

09 May 2025

Timi

The price was the only good thing

Business Family

2/10

Poor

07 May 2025

Chadwick C

No fire alarms in suite, black mold in tub, carpet dirty, cracked ceilings, TV dusty and screen disgusting. Bathroom light flickered and would turn on.
Asked to change rooms and about the same in another room.
Stayed night without choice.
Charged for night without choice, refunded for rest of stay. That’s why staff got 3 stars.
Fire department should be notified that rooms have no smoke detectors. Pretty sure that’s illegal.
Do not stay here period.

Leisure Partner

2/10

Poor

26 Apr 2025

Lynne

I have never in my life seen such a terrible
room. Walls were filthy the roof in the bathroom was caving in so so dirty. We didn’t stay. We left the keys at the desk I was so itchy after stepping foot in that place. Do not go there.

Leisure Partner

2/10

Poor

13 Apr 2025

Bob

It was dirty smelt moldy you people should take it off your list they do not care about there place dirty !!!!