Name: Extended Stay America - Fremont - Newark
Address: 5375 Farwell Pl, Fremont, 94536, US

6/10

Pleasant

12 Jul 2026

Rafael

Na

2/10

Poor

12 Jul 2026

Carol L

The room was pretty awful, with a hole in the vanity sink and a kitchen sink misaligned with the countertop. It wasn’t clean and had paint stains on the floor and bathtub. Breakfast was stretching it, there was only coffee, small packaged muffins and oatmeal packets. Swimming pool was drained in July.

Partner

4/10

Poor

09 Jul 2026

Ouahib

The bathroom sink does not work; the water does not drain. The website also claims that breakfast is included, but no breakfast is provided.

2/10

Poor

09 Jul 2026

Manpreet

We checked in around midnight. They gave us room. Washroom was terrible as there was mould around the tub. I asked to change the room which they did. There was no glass no water to drink. Asked for it they said you have to buy it. Asked for the blanket they said it’s getting washed. We slept without blanket in the cold knight. My breakfast was included as when I went for the breakfast Thera was nothing. They said we have nothing for the breakfast for today as we have nothing in the stock. When we try to talk to the manager. Manager was not in yet. Staff said when she come we will call you to talk to her. Nobody called us. She didn’t care about this complaint. Just a wastage of you time and money. It’s better to stay in your car rather than staying here.

Partner

6/10

Pleasant

09 Jul 2026

Jens

Bed was hard. Cockroach in the bathroom. Breakfast is muffles, oatmeal, coffee … but no breakfast due to them forgetting to order. Old bitter coffee. If you accept this then okay for a place to arrive late, sleep and then move on.

Partner

2/10

Poor

06 Jul 2026

Eberto

One word “Terrible”!!!! Staff was rude, building not well maintained and smell of smoke in both buildings everywhere.

Partner

2/10

Poor

24 Jun 2026

phuoc frank

This hotel was the worst i have stay in my life the kitchen we rented didn’t have any supply for us to cook because the staff members said they run out of pan and pot and everything and I said then why did I rent the kitchen when I couldn’t use anything with it also the in room phone was broken and the next day morning we realize the shower water Handel was broken so we couldn’t shower either and was told they were gonna fix it but we waited all morning and not a person came to fix it so then we left and check out so this hotel is the worst and no way of helping us

Friends

2/10

Poor

22 Jun 2026

Dongyin

Dirty

10/10

Exceptional

18 Jun 2026

Ayouba

Great property! I have stayed here a few times already! Greatly recommended.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Bikash

A staff at the reception was rude and full of attitude.

Family_with_children

6/10

Pleasant

29 May 2026

Keith

It’s ok but not really was great until some forgot about a hot dog in the microwave and the smoke alarm went off. The stall kicked us out the first of our 3 day trip and fire alarm went off for hours said the fire dept shut off. Could have been a great trip but the staff ruined it.

Friends_and_family Friends

4/10

Poor

22 May 2026

Jeremy

Meh! Not a great spot but ok for the price if you need a cheap hotel.

Business

6/10

Pleasant

20 May 2026

Korynth

Honestly, this place wasnt as crappy as I was expecting from the reviews. That being said, the bed is a rock, the fridge in our room was crazy loud so we had to unplug it, and the equipment in the \"gym\" didnt work, and one of the exterior doors wouldnt open with the key, and our tub didnt drain. No pee smell in the stairwell tho, or homelss people that we saw

Partner

10/10

Exceptional

19 May 2026

Alexandria

Was very nutritious and neat

4/10

Poor

14 May 2026

Celestine

Clean room but the room I was in the door looks like someone tried to break into it. The AC unit needed to be clean inside and out the return was broken. The first person I met was amazing answered all my questions and we had a good laugh she worked around the 3pm time… The Second Lady had an attitude problem and no customer service skills there wasn’t a hello it was what do you want worked after the nice lady. Breakfast was minimal muffins and oatmeal. Fremont was there after 6 and going through someone car made me feel uncomfortable.

Self

4/10

Poor

13 May 2026

Jose

Stay away from this place.

Self

4/10

Poor

05 May 2026

Mohan Madhusudan

Stayed at Extended Stay America Suites – Fremont – Newark and had a very disappointing experience.

The property looks nothing like the photos on Expedia, everything felt outdated, dirty, and had a strong unpleasant smell. The room furniture was worn out and torn, and the bathroom looked poorly maintained. Our first room had a window that wouldn’t close and thin shades that let in too much light, making it hard to sleep.

We requested a room change but were asked to “adjust” multiple times. Eventually got another room, which was only slightly better.

No breakfast, just coffee.
Only positives: location.

Overall, very dissatisfied. Expedia should review this listing. Would not recommend.

Partner

4/10

Poor

01 May 2026

Eric

Room with kitchen but no plates or pans, smelly lobby and room. Very noisy neighbors.

Self

6/10

Pleasant

28 Apr 2026

charles

I don't know where to start. I probably knew something was wrong from the start because they have a building A and b. Building a seems to be clean. They put me in building b. First off anyone can walk in the building. The door doesn't lock in building b. So you know what comes next. I found a homeless person sitting on the floor. Both of the doors were wide open and they had the nerve to be charging the phone and I asked them. Were they a guess. Of course they wouldn't be sitting on the dirty floor if they were a guess. I went to the front desk to see why is a homeless person in the building. The front desk lady first told me they didn't have cameras there. So what do I do when I get back to building b? I look up and it's a camera right there where the person was sitting. That just tells me they was all right with that homeless person being there and it was just the way the whole conversation went was telling me they had something to do with it. They probably let them sit there in building b with guest walking. By. Then you got a guy on the second floor who stole this garbage on the carpet in the hallway so nobody will walk that way. So I also had to complain about that and now he doesn't do it anymore. I see why extended stay gets very reviews. I've never done business with them before but I'll never do business with them again. Real odd that is cameras right there and they pretended like they didn't see anything and this happened around 11:00 p.m. do yourself a favor. Find

Self

2/10

Poor

26 Apr 2026

Maria

Terrible smell on the elevator on the hallways of pee. The doors doesn't lock after you get in. Homeless get in and out all night long

2/10

Poor

25 Apr 2026

Maria

Terrevo customer service, the place smell like homeless home
Pee smell all over. The door disen lock after you get in the building. People's getting in and out constantly. The fire alarm very loud was on for long periods. They turned off and turn on again and again. Very loud. Terrevo place.

Partner

10/10

Exceptional

23 Apr 2026

Brian

Have a great day was only there for one night but the free breakfast in the morning was pretty cheap. Could’ve had a better breakfast.

Self

6/10

Pleasant

22 Apr 2026

Paul

Breakfast was muffins and granola bars put away at 9:30 including the coffee. Room was like a motel room with kitchen facilities.

8/10

Excellent

08 Apr 2026

James

With my wife to the beach

Self

6/10

Pleasant

28 Mar 2026

Bryan

It’s perfectly fine for what it was as the price I paid. Minimal staff and the laundry price changed while I was there- $3.50 to $5 a load. Changed my own bedding. The rooms was pretty dusty and no one cleaned for the 2 weeks I was there. Convenient to highways and grocery, gym. Pretty quiet. Could do with more useable outdoor spaces. Fremont ranked happiest city in the country- unless you’re black. They just stare at you. I noticed a huge stain on the mattress when I was changing the bedding, and I never slept right after that night. I dont know why people always want reviews. I’m going to tell the truth. Thank you to the wonderful woman at the front desk who checked me in. I appreciate your spirit!

Self

6/10

Pleasant

27 Mar 2026

John

I wasn’t sure if the hotel was for homeless people. There are some damages in the hotel. There was no breakfast. I was disappointed when I arrived there because it looked better on their website.

Self

10/10

Exceptional

14 Mar 2026

Rebecca

Parking felt safe

Self

8/10

Excellent

10 Mar 2026

Somroh

The room was okay, but i wish they have better breakfast.

Partner

10/10

Exceptional

28 Feb 2026

Edwin

The receptionist that checked me in was amazing

8/10

Excellent

23 Feb 2026

Somroh

Clean room

Partner

8/10

Excellent

06 Feb 2026

Emily

No shampoo in the room. Guests will have to request it at the front desk. Grab and go breakfast was bad. No juice or milk offered for the kids. Only small muffins and oatmeal. No spoons to eat oatmeal with.

Friends_and_family Family

2/10

Poor

17 Jan 2026

Ken

Worst place I’ve ever stayed in my life. Hallway smelled like piss. I was charged a $100 for incidentals and literally was only there for 5 hours because I work near by and had to be back at work for emergency purposes. Will never stay at this ____hole again!!!!!!!

Self

8/10

Excellent

08 Dec 2025

Rebecca

Everything was fi

Business Self

10/10

Exceptional

04 Dec 2025

Billy

Everything was perfect as usual. Customer service was very outstanding. Clean rooms and comfortable bed.
La

Self

4/10

Poor

25 Nov 2025

Marcus

Minimal breakfast choice, the bed was not correctly installed, and the night shift staff had no training on how to register a client; my client had to wait for more than an hour for the supervisor at midnight to check in. Very disappointed.

Business

4/10

Poor

14 Nov 2025

urmila

I was not satisfied with my stay. The room was not clean, and I found cockroaches and other bugs. The bed was very old and noisy, and the sofa was also old and torn. Overall, the room needs better cleaning and maintenance. I hope the hotel can improve these issues for future guests.

Business_and_leisure Self

10/10

Exceptional

30 Oct 2025

Kendrick

Good

4/10

Poor

16 Oct 2025

un

Yes. They re pet friendly.

Business

6/10

Pleasant

13 Oct 2025

Amin

Front desk made me feel i was checking at the army. Dirty carpet, smell of weed, very unsafe

8/10

Excellent

12 Oct 2025

tammie

This property is goid for the price. We had a few 'issues' but the staff fixed them immediately. It was nice to have a atove, microwave & refrigerator.

Business_and_leisure Family

8/10

Excellent

10 Oct 2025

Dineshkumar

The property location is hidden from noisy main road which is good. The staff is bare bone and no one is found at the front desk.
The hotel is clean but few things that disappointed me were:
1) breakfast is a dismal coffee and bar and muffin if you find one.
2) The dishes, bowls and utensils had to be requested explicitly and not already available in the room.
3) Even after making the request for Dishes, no one brought it to the room.

The rate was decent and that may be reason why the hotel seemed minimalistic. For budget friendly person it is worth every penny but if you are willing to spend more, you can get better choices to its next door.

Leisure Family

6/10

Pleasant

26 Sep 2025

Stevie

Trash around the property.

Leisure

4/10

Poor

24 Sep 2025

andrew

Rooms was dirty and in poor condition, property has defered maintainemce issues throuhout.

Doors to hotel were left open because they were broke and the area has many transients wandering throughout the night.

Some of the rooms are reserved for homeless residents and saw some drug use on premses

Business Self

10/10

Exceptional

24 Sep 2025

MEHAR

Good

2/10

Poor

19 Sep 2025

Linda

Hopeless people right across the street.
The front desk person was very, very, very rude. She talk but never listens, as soon as i spoke she talked over me. I was never able to tell her that someone was trying to get in my room, they finally left, but if they came back I was going to call the police. I questioned the room i was in, she told me 7 times, \"thats what you paid for\". Screaming she doesn't talk she screams. I told her let me talk,\"no i know what you want\" my husband is in the hospital there and will be for at least another week. I found another hotel that was peaceful, pleasant, without a KAREN At the desk. Thank you

Business Partner

2/10

Poor

19 Sep 2025

Jorge

*****Warning*****
Found roaches in room 403 and spiders. Needs better up keep. The entry door to building B wouldn’t open then went around to the main entrance found the doors wide open what the purpose of having to use your card keys to get in if the doors are open to the property for anybody to get in. The Beds were neatly made and clean but the roaches over shadow any good comments of the unit or property. I have pictures of the roaches in my room if you would like me to send them to you. Will never stay here again or recommend it to anybody else. I’m glad I didn’t notice them roaches on my first night of my 2 day stay. Couldn’t get out of there fast enough. 👎

Business

2/10

Poor

18 Sep 2025

Manolo

Room smelled horrible, like cigarettes
Also blinds with stains

Business_and_leisure Family

8/10

Excellent

17 Sep 2025

Jorge

In the pictures the rioms look nice but in person they are not. It smells bad inside and they are very dirty

4/10

Poor

16 Sep 2025

Diana

Please dont be wooed by their amenties. There is no pool. Lacking continental breakfast. Never enough coffee cups or coffee made. You are made to feel like you are made for them instead of they are there for you.. they offered ro clean my room after 30 days on the day before I was leaving. I had numerous requests to clean my room. Nobody came. I had fruit flies abd nats all dying from STEM . The garbage was overflowing at the end of the hall.
On a table you could request plates, pots, and pans to be delivered to your room. That didnt happen. I was toldthey didnt ogmffer those services anymotlr
Its a cheap place but no toilteries,

8/10

Excellent

09 Sep 2025

Chen

Good overall but slightly rundown

Clean bathroom, bed but dilapidated furniture - see picture of cushion replaced by pillow. Arms are very worn.

Business Self

4/10

Poor

25 Aug 2025

Verified traveler

Not as described

No kitchen supplies in room. Pool closet because they can’t get a permit

Partner

6/10

Pleasant

20 Aug 2025

Diana

The property is well landscaped. Lots of greenary. Its peaceful plus its 5 minutes away from my work.

The negative part isvthe staff can be rude. In the room, they say they will change the sheets every 14 days. I find that unsanitary therefore I changed my own sheets and picked up my own towels.

As far as their breakfast goes, its non-existent. Two bite muffins, instant oatmeal and a strawberry nutrigrain. No yogurt, no milk, no cereal.. They have coffee but never make enough for their tenants. The run out of coffee cups and takevtheir time to replenish them. It seems like whatever minimally they can get by with, thats what they do.
The pool...Its out of commussion. Unfortunately nobody tell yout when making your reservations.

They have washers and dryers and when Ive gone, its never crowded.

The only benefit I get from staying there is I can make it to work in 2 minutes if I hit all the lights green.

10/10

Exceptional

12 Aug 2025

Steve

Hotel was nice but no in room amenities. Coffee maker etc. 1st time I’ve ever went to a hotel like that. Iffy about going there again. Not even an ice machine

Business

6/10

Pleasant

10 Aug 2025

Joe

Didint like the bed , not comfortable at all and i was in the sweet

Leisure Self

6/10

Pleasant

08 Aug 2025

scott

A clean and comfortable place but no breakfast

The price and location are good. The deluxe studio was big and comfortable. However no room cleaning service provided. And no breakfast during the stay of a few days and the receptionist said the breakfast delivery service vendor couldn’t deliver the foods for the entire week. Very strange. But price was supposed to include breakfast. Also the pool is closed this summer.

Business

6/10

Pleasant

05 Aug 2025

Diana

From the 1st day I started living here to the present, Ive had nothing but problems with them. When someone behind the desk asks you \"what do you want\" which is rude.
I have requested maid service after 8 days to which I was informed they only change the linens on day 14. Its over 14 days and nobody but me has changed the sheets, vacumned or swept. When I asked for this service theyclaimed they would put me on their list the following day but the room was never cleaned by the hotel.
On fact when I asked for them, the front desk gave me the wrong size. Im not in the main building where its not so convenient.
In the room, theres a notice that if you want dishes to call the front desk and they will bring them to you. I called and was told they dont do that anymore.
They have a pool which is green and not useable. Its closed but nowhere on thw booking info does it me tion the pool being closed.
I went to the front desk to get another green tag so my car wont be towed and they dont have a record of me having a car. I have personal plates and its all letters but they kept asking me if I was sure that was the license number because it didnt look right.
I asked if there was an ice machine. No ice machine. There is an ice cube tray in the freezer for you to use.
Ive never been at a hotel who didnt have an ice machine. Other ESAs have ice machines...this one doesnt.

Business_and_leisure Self

2/10

Poor

03 Aug 2025

Jeanette

Hotel reeked of marijuana. Toilets wouldn’t flush and overall stay was not accommodating

Friends_and_family Family

4/10

Poor

02 Aug 2025

Verified traveler

No breakfast left @ 8:30am when it’s to be available until 9:30am
Bed was not comfortable, red stains on pullout couch mattress
Toilet backed up & we had to unplug it ourselves
Bathroom sink backs up

Friends_and_family Family

2/10

Poor

01 Aug 2025

stephanie

The plan was to spend one night there. When we got inside our room immediately we noticed how run down the kitchen part was. It didnt matter to us because we weren't planning to use it anyways.
As we were in the room we started to look around and noticed how the ceilings were dirty and around the window.
My husband went to use the bathroom and when he was done, he noticed the floor was a little wet. We thought maybe the room had just been cleaned before we got in so didnt think nothing of it. After each of our family used the restroom we continued to notice the floor wet. Then realized the water was coming from under the floor.
We were in a hurry to get ready for an event so didnt have time to call the front desk to complain as soon as we checked in.
As we left for our event we decided we were very disappointed and didnt want to stay there anymore. When asked for a refund and they refused.
I would never stay with them again and would not recommend.

Leisure Family

10/10

Exceptional

27 Jul 2025

Maria Jesusa

I just stzyed for 1 night and my room was clean and spacious... HK was very attentive and easy to deal with... thznk you very much

Leisure Self

10/10

Exceptional

25 Jul 2025

Gerardo

Everything checked out good.

Business Self

2/10

Poor

24 Jul 2025

Ari

The hotel was dirty.very dirty. This is the worst Expedia affiliated property that I am staying in. The only good thing amity this property was the staff. They were good and attended to me professionally and apologized for my concerns and unhappiness.

Leisure Family_with_children

4/10

Poor

21 Jul 2025

Kathleen

People in the halls in the middle of the night loud and echoing
Big gap under the door letting in light.
Who the heck serves Coffeemate anymore with coffee.

Leisure Pet

2/10

Poor

08 Jul 2025

Charlene

You get what you pay for. First our room has a strong foul stinky odor from Pets. All furniture was chewed on. Cushion from couch missing and bed lights and tv didnt work. And a neighbor kept blasting the entire vibratingninto our room. Best part, was checkingnoit and leaving. But theres a Starbucks across the street if you can get pass the homeless encampment

Business Partner

10/10

Exceptional

26 Jun 2025

Jorge

Great place to stay

2/10

Poor

24 Jun 2025

Christine

Roaches!! Left got a refund less than an hour. DID NOT STAY!!

2/10

Poor

19 Jun 2025

Samuel

The room had spider webs, there were bed bugs on the sheets and the room was FULL OF DUST. I am still waiting for my refund.

8/10

Excellent

08 Jun 2025

wade

Bed wasn't all that great would move when you move

Self

6/10

Pleasant

07 Jun 2025

Steven

The initial check-in was unpleasant. There are no signs directing customers to the check-in lobby location. The lobby check-in area does not have a public restroom. There was only a partial roll of toilet paper in the room. There are signs posted that picking up pet waste pick up is mandated by law but the are a few dog bag dispensers/waste disposal cans on the property. I would not stay at this location again.

Business_and_leisure Partner

2/10

Poor

03 Jun 2025

Maria

It was noise smells bad

Leisure Family

2/10

Poor

26 May 2025

Graciela

Dont stay here

Roomm was dirty Refrigerator did not work thwy had no ice mechanic staff was not help full it smelled bad

Friends_and_family Family

2/10

Poor

17 May 2025

Augustina

Disgusting. Dirty socks in my room when I came in. Hair on the kitchen counter.

Business_and_leisure Self

6/10

Pleasant

11 May 2025

Lee

One big reason to stay there was the kitchen. Most of the buttons on the microwave did not work so cooking was difficult. They were not able to replace it. Didn't offer a room with a functioning unit. The room looked like it hadn't been used in a long time and no touch up cleaning. The room was on the first floor and all the chatter in the hallways and reception area came through the door. The mouse that can out from under the kitchen sink was an unwelcome surprise.

Business Family

2/10

Poor

10 May 2025

Lafino

I booked this hotel for a family vacation, thinking it would be convenient with kids since it had a kitchen. Unfortunately, the experience was disappointing. The stove barely worked, there were roaches in the room, and housekeeping only comes every 14 days. After my toddler spilled muffins, I asked for help cleaning and was told they don’t provide brooms or mops either. This location seems to cater more to long-term residents than travelers. I would not recommend this property if you’re visiting from out of town.

Leisure Family_with_children

8/10

Excellent

08 May 2025

Jose

Its cheap and good

Business_and_leisure Self

8/10

Excellent

08 May 2025

Ruth

The property and amenities felt old

Leisure Partner

8/10

Excellent

01 May 2025

Bao thien

It’s a nice place.

10/10

Exceptional

26 Apr 2025

Rebecca

The check in clerks were very nice!

Leisure Self

2/10

Poor

25 Apr 2025

Rick

They opened the door to my room and let themselves in when my wife was using the bathroom and wouldn't leave. Saying I needed a light bulb.

Business Family

10/10

Exceptional

23 Apr 2025

Rebecca

Registration clerk was very nice and accommodating

Self

4/10

Poor

14 Apr 2025

keerthi

Property lacks basic facility of drinking water while it can have gym not sure how this is justified.
bathrooms were not neat
staff manager wasnt very friendly and had rough tone in answering requests
breakfast included is a trap there were only bars and only 1 cup coffee not even refills .and mostly out of food.

Leisure Family

6/10

Pleasant

13 Apr 2025

mauricio

A Night or Two? Sure. A Week? Pack a Pillow.

A Night or Two? Sure. A Week? Pack a Pillow.

3.5

If you need a place to crash for a night or two, this spot will do the trick. It’s clean, well-located, quiet, and reasonably priced, all solid wins. The room had everything you’d expect, including plenty of towels, and for the rate, it’s hard to gripe too much.

That said, the bed was stiff and the pillows were practically nonexistent. The first night’s sleep was sheer exhaustion; the second was a restless battle against discomfort. Honestly, a decent pillow could’ve saved the whole experience, but having both a hard bed and flimsy pillows made a good night’s sleep a lost cause.

Breakfast was underwhelming, some cereal, pastries, and small coffee cups that barely woke up my taste buds. A simple bagel with cream cheese would’ve been a game-changer.

Now, for the real highlight, Emily. I think that was her name, anyway. She was at the front desk and was easily the best part of my stay, even though we only interacted for about three minutes. Sweet, kind, and genuinely beautiful, I say that not just as a guest, but as a photographer with a trained eye for symmetry, bone structure, eyes that make a poet pick up a pen, and that effortlessly charming smile. Will that help you decide whether to stay here? Probably not... unless you're casting a commercial.

All in all, not a bad place for a short stay, but if you’re planning more than a couple nights, you might want to look elsewhere.

Business

8/10

Excellent

02 Apr 2025

ELIZABETH

Manager in Charge at night was VERY RUDE/ATTITUDE issues !!

Self

10/10

Exceptional

01 Apr 2025

Anthony

good value

10/10

Exceptional

25 Mar 2025

Hashmat

Hi

10/10

Exceptional

24 Mar 2025

Neel

It was good, I expected something lesser but received great service!

4/10

Poor

24 Mar 2025

Daylen

I stayed here two nights each morning I woke up to roaches being in shower. Building B has a weird smell and it’s even worse once you enter your own room. Don’t expect a lot for the breakfast. Overall not a good play to stay

Business_and_leisure Self

10/10

Exceptional

21 Mar 2025

maryanna

temporarily, it’s a nice place to stay, considering the RVs parked outside the property and the homeless

Business_and_leisure Family_with_children

2/10

Poor

20 Mar 2025

Callistus

Toilet not flushing and management not willing to change to another room. Keep calling front desk but they always say rooms are all sold out

4/10

Poor

18 Mar 2025

Talia

I still haven't gotten my deposit back after 10 days.

Leisure Partner

2/10

Poor

14 Mar 2025

Naga srikanth

Worst Hotel to stay

There was cockroaches in the room, all over. They got into the suitcases as well

Partner

10/10

Exceptional

08 Mar 2025

Jose

Good spot!!!!

6/10

Pleasant

07 Mar 2025

Ernesto, Ernie

Not happy with clerk s lack of attention and giving us the wrong room

10/10

Exceptional

06 Mar 2025

Jose

Definitely will be staying again

Friends

10/10

Exceptional

01 Mar 2025

Silvio Rafael

Exelente lo recomiendo

Business Self

2/10

Poor

28 Feb 2025

Molly

We got a room with a kitchen & there were cockroaches scurrying around all over the walls & counters. The beds were supposed to be double, but they appeared much smaller. The hallways were dirty and the overall appearance of inside & outside was dirty & grimy. The woman working the front desk was very nice & accommodating. We did not stay. We asked for a refund & left. We had to call back the next day for the refund & the front desk person was again very nice & accommodating. We got the refund. I will not go back to Extended Stay.

Leisure Family

6/10

Pleasant

28 Feb 2025

Anthony

I had no hot water for a shower, I let the desk know but nothing happend i was told that the manager would contact me and did not, I still had to pay for price, as well as the grap and go there was nothing there I had to let the front desk know. Overall, I probably will not stay at an Extended Stay America Suites again.

Business

8/10

Excellent

22 Feb 2025

Mary

It’s worth for the price

Business_and_leisure Family

2/10

Poor

21 Feb 2025

Bala

Deposit not refunded yet. Charged $100 deposit and $180 for the room. Was told will be reversed on checkout. 2 days later, still not returned.

4/10

Poor

20 Feb 2025

maryanna

I have a disability knee problem. They elevated been broke for three weeks. No one has fixed it so I have to move to where I can find the elevator instead of stepping up three flights of stairs.

Business_and_leisure Family