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WM Hotel Bankstown
Sydney - NSW · Australia
850 Hume Highway, Bass Hill, 850View location
8.2/10Excellent357 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition8.0/10 8.0
Neighborhood8.0/10 8.0
Value7.8/10 7.8
Amenities8.0/10 8.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About WM Hotel Bankstown
Stop at Sundowner Gardenia Motor Inn Bass Hill to discover the wonders of Sydney. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas, car park.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, non smoking rooms, air conditioning, heating, desk. The hotel's peaceful atmosphere extends to its recreational facilities which include golf course (within 3 km), garden.
A welcoming atmosphere and excellent service are what you can expect during your stay at Sundowner Gardenia Motor Inn Bass Hill.
Show less
With a stay at WM Hotel Bankstown in Sydney (Bass Hill), you'll be within a 15-minute drive of Afterpay Arena and Accor Stadium. This motel is 13.4 mi (21.5 km) from Star Casino and 16.5 mi (26.6 km) from Circular Quay.
Make yourself at home in one of the 42 individually decorated guestrooms, featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
1:00 PM
Check-in until
10:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Late check-out fee: AUD 25 (subject to availability)
- Crib (infant bed) fee: AUD 15.0 per stay
- Rollaway bed fee: AUD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Bankstown Sports Club
4.5 km / 2.8 mi
Auburn Botanic Gardens
6.5 km / 4 mi
Warwick Farm Racecourse
8.2 km / 5.1 mi
Liverpool Hospital
9.1 km / 5.7 mi
Westfield Liverpool
9.4 km / 5.8 mi
Westfield Parramatta Shopping Centre
10.7 km / 6.7 mi
Sydney Olympic Park Athletic Centre
11.2 km / 6.9 mi
Parramatta Park
11.7 km / 7.2 mi
Accor Stadium
11.7 km / 7.3 mi
Sydney International Aquatic Centre
12 km / 7.4 mi
Afterpay Arena
12 km / 7.5 mi
Bicentennial Park
12.2 km / 7.6 mi
DFO Homebush
12.2 km / 7.6 mi
Ken Rosewall Arena
12.2 km / 7.6 mi
Rosehill Gardens Racecourse
12.3 km / 7.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 42
- hotel
- Wheelchair-accessible
- Car park
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room service
- Laundry service
- LaunderetteExtra charge
- 24-hour securityExtra charge
- Hotel safeExtra charge
Show 8 more facilities & services
- GardenExtra charge
- Luggage roomExtra charge
- Bar
- Restaurant
- Smoking areaExtra charge
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
TRIPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TPL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
FAMILY ROOM SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: FAM.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
FAMILY ROOM THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
QUADRUPLE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWM Hotel Bankstown
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about WM Hotel Bankstown
100
reviews shown
Katherine
Clean basic hotel. Newly refurbished inside. Very pleasant staff at check-in. Air conditioning worked great, good parking.
Rebecca
The heater could have been hotter and the hot water took a long time to warm up but other then that it was good
Trent
The room was clean and staff were very helpful. Only issue we had was the noise. Families walking around talking loudly at 11pm at night and stomping around in their rooms. Staff did warn them which was great but it only stopped for a short while.
Sophie
The staff were friendly, easy to check in, big clean room but for 3 people staying in the room there was only 1extra pillow apart from that would definitely stay again.
stephen
Clean room
Lo'i
Weather was so good, room closed to the car park, bathroom very clean, bed very nice, room nice and clean, customers service very good and friendly.
Thank you so much, see you next time 😊😊
Thank you so much, see you next time 😊😊
Shamss
Stayed in Superior twin, great for an over night no frills hotel when visiting family, clean, easy and comfortable with parking out front.
Lo'i
Thank you so much, love every moment of staying in the your hotel, close to the car park, nice and clean room, smells good, Bath room very clean, shower very nice, service are wonderful, thank you so much
PS Lo'i Rupi Taaga Oofou
PS Lo'i Rupi Taaga Oofou
Hasan
Clean room! Great parking! Great AC
sam
My favorite thing about this place is the parking!
You can literally park right outside your room.
This is my place of choice whenever I'm in Sydney as it's a decent place over all, reasonably priced and has plenty of dining options closeby.
I would absolutely stay there again.
You can literally park right outside your room.
This is my place of choice whenever I'm in Sydney as it's a decent place over all, reasonably priced and has plenty of dining options closeby.
I would absolutely stay there again.
Lynn
Clean, modern room. Efficient check in and check out. Good for an affordable one night stay.
Sofia
I did not get the room that was advertised. Thought I was getting the room called the superior room but it was the other one.
stephen
Staff friendly and efficient
Tegan
Comfortable modern rooms
Jonathon
Unremarkable stay, neither amazing or poor, somewhere in the middle. It met expectations and i would stay again.
Check In/Out - Straightforward, simple, friendly
Room - Good size, air con wasn't functioning (however unneeded), was tidy and neat. Very thin walls could hear anything which wasn’t a massive issue for this particular night but i can see it being an issue generally.
Bed - Comfortable, the pillows were terrible (too soft).
Ensuite - Shower was great, good temp and pressure, looked like it had been recently renovated. Next to no bench space, toilet rolls were in weird position and the vanity mirror meant bending into the sink a mission.
Front Door - Deadbolt didn’t work, a bit flimsy and allowed a lot of noise in….
Carparking - Plenty, was fine.
Overall, it’s you get what you pay for situation, clean and tidy room and functional without wowing you.
Check In/Out - Straightforward, simple, friendly
Room - Good size, air con wasn't functioning (however unneeded), was tidy and neat. Very thin walls could hear anything which wasn’t a massive issue for this particular night but i can see it being an issue generally.
Bed - Comfortable, the pillows were terrible (too soft).
Ensuite - Shower was great, good temp and pressure, looked like it had been recently renovated. Next to no bench space, toilet rolls were in weird position and the vanity mirror meant bending into the sink a mission.
Front Door - Deadbolt didn’t work, a bit flimsy and allowed a lot of noise in….
Carparking - Plenty, was fine.
Overall, it’s you get what you pay for situation, clean and tidy room and functional without wowing you.
Nicola
Clean, tidy, friendly service and a good location for what we had to do in Sydney.
justin
Clean, room was nice, staff was very helpful
Allan
Everything was good for the price. Only problem was that there was no strip along the bottom of the shower screen so water flooded th toilet floor.
Jennifer
Good size clean room. Great tv with Netflix and YouTube they even let us check in early as the room was ready
Rex
Great accomodation and close to the airport.
Laila
No complaints about this place. Very clean and comfortable
Andrew
Great place to stay! Was very clean, convenient parking and quiet. Not too far from take away places. The air con worked, as did the fridge and the bathroom was clean and had appropriate amenities!
Jesus jr
Yes, very good place.
Sam
Room was clean, comfortable.
Jennifer
Overall good 👍
Muhammad
Clean room and friendly staff
Lisa
Very clean, spacious room. Very happy with the service and location. Highly recommended.
Carissa
The motel was wonderful everything we needed for our 2 night stay. Will definitely stay there again
ATUL
Perfect
Emmanuel
Clean room and friendly and accommodating staff.
Amanda
Stayed here for close affordable option to accor stadium. Was happy with our stay, rooms were nice and clean and well equipped
Damir
Good Hotel
Good Hotel for a short stay
Chaido
Room was nice and spacious. There was a miss with the floor which was really dusty probably from some maintenance work they forgot to vacuum. We will come again though.
Stephen
Basic apartment but clean with good staff. A good location close to Bass Hill Plaza and not v too far from Bankstown.
Kelly
Was a great place to rest over for a night and convenient
Zabeitha
We were on level 1, would love a ramp or lift - very hard to take luggage up the stairs.
Gary
Fresh & tidy & comfortable rooms
Alisi
Good overall.
Sophear
Very good 😊
Rachael
It was great for an affordable and convenient place to stay. On a very busy road but no road noise.
Erica
Tidy little motel, rooms were reasonable. Perfect for a short stay.
Sandra
Superior room was cheap looking cold tiled floors
Mistake on booking ended up costing double
Mistake on booking ended up costing double
Sarra
The lady in the resorption was not welcoming, the hotel is so small, rooms are very close, no privacy
I wouldn’t reckoned it at all
I wouldn’t reckoned it at all
Noelene
Very comfortable and clean. The receptionist was very helpful
Damir
Good Hotel
Good for a short stay.
John
The bathroom door would not close, as door handle was broken
Angela
We only needed to stay one night, the room was a good size and was very clean. Shower was nice.
Plenty of parking.
Price of stay was reasonable. If I ever need to stay in this area again, I will definitely book here again.
Plenty of parking.
Price of stay was reasonable. If I ever need to stay in this area again, I will definitely book here again.
Anthony
The property said it had restaurant and bar facilities, breakfast facilities there was none. Had no cutlery in room, as we had to order in meals. no shower caps, front door rattled all night. Could here the room next door having a shower. Noisy plumbing
Noelene
The property was within easy access to hospital for me. The gentleman behind the desk was very helpful.
Hakim
It was very convenient for us, close to our friends, staff are very friendly
Mohamad
Noisy a bit and no wifi and had no signal overthere which made it really tough to connect to the internet !! Plus cleaner opened the door !!! Without knocking...
Barrt
All good
Vicki
Friendly staff willing to go above and beyond
Melissa
Friendly and helpful staff
ANDRIX
we stayed in Room 50. which is next to the Reception . While it was a new room. But the construction and design was terriblle.
1. The walls of the rooms are so thin, the next door noise and talking was heard throughout the night. no peace.
2. The gap below the doors was so big, that noise and light comes through easily We can hear footseps, luggage dragging and talking. So painful to hear those chattering and baby screaming , next door
3. The door cannot be close automatically quietly but with a loud bang. We had to endure a neighbor few doors away, who goes in and and out talking so loud and the opening and closing the door. It affected our rest. We had to put up with the noise fpor 3 nights.
4. The basin was badly designed, so small and narrow. No matter how you try. water get splash unto the floor when brushing teeth ot washing face.
I am not sure of the other older rooms. But would not recommend staying at these new wings. Very noisy and no peaceful rest.
1. The walls of the rooms are so thin, the next door noise and talking was heard throughout the night. no peace.
2. The gap below the doors was so big, that noise and light comes through easily We can hear footseps, luggage dragging and talking. So painful to hear those chattering and baby screaming , next door
3. The door cannot be close automatically quietly but with a loud bang. We had to endure a neighbor few doors away, who goes in and and out talking so loud and the opening and closing the door. It affected our rest. We had to put up with the noise fpor 3 nights.
4. The basin was badly designed, so small and narrow. No matter how you try. water get splash unto the floor when brushing teeth ot washing face.
I am not sure of the other older rooms. But would not recommend staying at these new wings. Very noisy and no peaceful rest.
Fatima
As above
dalia
dirty, stains in all the carpet, flies inside the room, bad smell. And I wait 30 minutes in the street before check in
cause they close the reception and lobby for another activities
Do not recomend
cause they close the reception and lobby for another activities
Do not recomend
Norah
The spacious room and parking. Welcoming staff
Julie
We’ve stayed here previously and it is convenient to where we were attending a function. Pleasant motel & staff - good sized room, great hot water for showers.
Being on the highway, it was a bit noisy at times.
I did find the mattress a bit uncomfortable but other than that we would stay here again.
Being on the highway, it was a bit noisy at times.
I did find the mattress a bit uncomfortable but other than that we would stay here again.
Pieter
Had I read the reviews up front I don’t think I would have booked. But in reality it is quite good. No remarks at all except that the room smelt of disinfectant. But an open window took care of that.
Trevor
Property and room was reasonable but had maintenance happening outside our rooms while staying there. Also had to put a complaint in to get the Hot Water working as it was not existing for a period of time...
Paul
It was easy and quiet. The staff were helpful and friendly.
Clint
handy location and very clean
Cara
This stay was made difficult by the staff. I emailed before arriving to check if they had a cot and they said yes, and when I turned up they said they didn’t have a cot. My son wet the bed and it was really hard to get new sheets because the maid said to ask reception and reception said to ask the maid and I needed to basically get the maid on the phone with reception so they could argue about it.
Stephanie
If check out is at 10 why do they start at 9:15 to
Clean the rooms when people are still walking up
Clean the rooms when people are still walking up
Jacqueline
we chose the accommodation for the reasonable price, the car parking included and the location, close to a venue where we were attending an event. The room was ok although one of the bedside lights was faulty and the shower was leaking. Unfortunately other guests were noisy outdoors until late at night meaning it was not easy getting to sleep - so we didn't have a restful stay.
pedro
Worst hotel ever, bad treatment .
abdelmuttalib
Relaxing , clean , good value , requier better blinds or tented windows .
Jodi
Really happy, value for money and clean
SANG HO
Good
Paul
The room had a terrible smell to it it smelt like a dead animal we went to reception. They tried to spray a bit of spray around. We went for dinner, opened up. The room came back. The room still stuck. We went to reception. They said, unfortunately, there was nothing they could do because they were fully booked is very uncomfortable one of the worst nights accommodation we’ve ever had on Sunday upon checkout we mentioned it again after speaking to reception twice through the night. They said there was nothing they could do as management wasn’t working today.
Jade
Not a bad stay. Rooms were modern, staff were pleasant enough.
Peter
Clean and Neat property
Marilyn
Tidy, convenient location, polite and helpful staff. Thank you for a nice stay
Sarah
.
Michael
All good
Clean room and friendly service
Rachel
We have stayed at this motel a few times and is always clean and tidy. Unfortunately during the last stay, there appears to be a few long term occupants making noise at all hours of the night, vehicle safety also is an issue
Verified traveler
Leaky bathroom, room phone not working had to walk to front desk for any request, room not cleaned the second night, coffee tea not stocked, no night stands in room, no security latch, felt nervous entire etay
Damir
Good Hotel
Good hotel for a short stay. Needs a bit more maintenance
Tinglei
Everything just perfect and convince.
Michael
Good value
Gary
Room service didn't fill small milks 2 days also breakfast type different milk (powder, dairy etc) people choose milk?
sheriann
Staff friendly shops close restaurant on site quiet safe well lit carpark
Daniel
The room was filthy and smelt like cigarettes. The stains on the floor were putrid and I’m not sure what it was but there was something banging in the roof all night. The bed was rock hard. Very cheap I agree, but won’t be here again
Matthew
Where do i start, payed top dollar for, carpets dirty, bathroom smells, in there book they say they have room service but don't, no cutlery, smallest fridge ive ever seen that dose not get cold, very thin walls, shower head fell off when turned on, very noisy from other people, the beds are the worst we have slept in, overall i would not recommend this hotel at all.
David
Older hotel, but updated and very comfortable. Staff was great. My only complaint is that the carpet in the room was in very poor shape - what looked like multiple cigar burns and stains. Otherwise the room was nice, updated, quiet and comfortable.
Anthony
Quiet, clean and comfortable, what more could you want?
Michael
convenient location, big room, only 2 negatives: loud neighbours with screaming kids late into the night [after midnight] and it took along time for the hot water to arrive in the bathroom
Kerry
No room smells bed was good, Netflix, good size room and easy parking.
The motel does need some outside TLC but not to bad all in all.
Would use again if in the area
The motel does need some outside TLC but not to bad all in all.
Would use again if in the area
Julie
The hotel was conveniently located for an event we were attending.
Our room was nice and reasonably clean - we did notice some long, dark hairs on the carpet near the bed.
The shower was good and hot and the bed quite comfortable.
There were some noisy guests across from us who were sitting outside their room after midnight and some others came home after 2am. (Not the fault of the hotel but not great)
We would stay at this hotel again in future.
Our room was nice and reasonably clean - we did notice some long, dark hairs on the carpet near the bed.
The shower was good and hot and the bed quite comfortable.
There were some noisy guests across from us who were sitting outside their room after midnight and some others came home after 2am. (Not the fault of the hotel but not great)
We would stay at this hotel again in future.
Kerry
Over all for a motel is was good shower was clean and room did not smell. Had Netflix.
Wendy
The hotel was filthy dirty bed sheets, chair the i would not sit on because it was that dirty. Carpets heavily stained generally run down. Not to mention the bugs and cockroaches. Book 3 nights only stayed 1 went elsewhere for the other nights. My colleagues room was the same
Peter
We had problems opening to door lock was broken also wifi was not working and tv was losing signal all the time the staff were helpful the room was clean
Verified traveler
The bed was not comfortable. Breakfast started from 8 am during weekend, which was different from the web page.
Alyshia
I was fine to overlook the first hiccup because it wasn’t a big deal and sometimes things happen that are unavoidable, but not multiple issues. It took quite a while to get into the room as the reception couldn’t get the cards to unlock the rooms to work. That’s ok there was no hurry. She eventually used her staff master key to let me in the room and came back with keys supposedly to the room a few minutes later. That would have been fine. An hour later just after I’d had a shower the lock on the door to my room buzzed and in walks a couple with all their bags. If it was 2 minutes earlier and I’d have been completely naked and I can say I’d have made a far bigger complaint then. There’s no soundproofing so was hearing the family next door slamming their door every few minutes for the first couple of hours, and more than 5 times between 2am-4am. Next I had to leave my room for a while, I came back and the key I’d been given to my room didn’t even work. What if I’d come back after reception hours closed? Guy on reception tried to be a smart@ss about it until it didn’t work for him either. So guests from other rooms could get into my room but I couldn’t. Yeah, not impressed. Then the tv only picked up ABC channels of the free to air not helpful when wanting channel 7, and the fridge didn’t even cool the water at all that put in there after it being in there all night. At least it wasn’t food or medication that needed to be kept cool
Ranbir
Everything was good apart from my Room Floor was very yakiee and plenty of Insects.
Vai
The carpet in the room was bit dirty. Its not new looking as in the photos.
craig
I think for the price, my stay was quite good. I liked the chairs out the front. Breaky was good, and the staff were pleasant. TV signal was dodgy on the channel I was watching, and the fridge barely got cold. Overall the room was clean and well presented and I enjoyed my stay. I would reccomend this hotel and I will stay there again.
TEW
Business stay !
Room was comfortable but facilities need some upgrading such as the small sized fridge and table light which could be brighter.
TEW
Short business trip to Bankstown, NSW
Great to be upgraded to a twin room but unfortunately the room have issues (phone not working, TV bracket not secured properly, etc) whereby I would need to be changed to another room (even new room also having other issues). Informed 3 different front desk officers and each one gave me different answers. However, finally the issue was resolved by Belinda and I did enjoy my stay there !
Location & surroundings
WM Hotel Bankstown
850 Hume Highway, Bass Hill, 850, Sydney, Australia
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WM Hotel Bankstown
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