Name: ibis budget Sydney Olympic Park
Address: 8 Edwin Flack AvenueSydney Olympic ParkNSW, 8, Sydney Olympic Park, 2127, AU

2/10

Poor

29 Jul 2026

Rodney

After paying for my accommodation in full prior to my arrival, I checked in to the Ibis Budget Hotel at Sydney Olympic Park and was advised by the receptionist that my credit card details were required for any incidentals. This was untrue as the room was basic and had no additional facilities that required further payment, but I agreed to the request.
I was then charged the accommodation price again for a room that was already paid for.
The following morning, I questioned the decision with the receptionist and was advised this had been a mistake and there would be a refund which would take up to five days.
This is fraudulent activity on behalf of the Ibis Budget Hotel as I am now out of pocket for the additional charge for an error that should never have happened and wasn't my fault.
The duplicate charge was completed in ten seconds, but the reversal is still to be credited, and I am happy to outline full details to the relevant legal authorities.
The room featured a noisy refrigerator, and this provided a poor night's sleep.
If you would like the opportunity to be charged twice for accommodation and have a noisy room that featured a restless sleep, I would thoroughly recommend the Ibis Budget at Sydney Olympic Park.

8/10

Excellent

29 Jul 2026

Kathryn

The staff were friendly and helpful. The location is great for what we need, close to the train station and athletics field. There are cafes/restaurants close by for coffee and dinner. All within walking distance. While the rooms are basic and a little run-down, they are comfortable and were reasonably priced for when we stayed. Breakfast is simple but was suitable for our needs. We were happy with our stay for convenience and price.

6/10

Pleasant

28 Jul 2026

Anthony

The rooms are very small and the shower is virtually in the bedroom. Fine for overnight if you are going to a footy match, but wouldn't want to be there any longer.

10/10

Exceptional

19 Jul 2026

MEGAN

Only issue was the single extremely flat pillow. When we asked for a second pillow staff had to take them from another room.
Otherwise a decent stay for a deciding price.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Shaye

So clean, so easy to get to, parking so close, great location to stay at for nearby events ☺️

Friends

10/10

Exceptional

14 Jul 2026

Darryl

Enjoyed the sky staff are friendly and helpful. Room was clean. It was what I expected.

8/10

Excellent

12 Jul 2026

Helen

Good location. Check in and out quick and easy. Friendly staff. Comfy bed, hot shower. Small, basic room. Not really worth $242 per night. Parking tricky. No ability to pre book. Doesn’t appear hotel parking is for guests only. Both hotel and overflow parking full. Black out blinds work a treat but ear plugs needed if you want to sleep in.

Partner

8/10

Excellent

07 Jul 2026

Stephen

Location

Partner

10/10

Exceptional

07 Jul 2026

Chantelle

Beds were really comfy and cosy in the room we stayed in . Staff were helpful and nice. The room i stayed in was clean ,had a great view & I would recommend staying there

Family_with_children

2/10

Poor

06 Jul 2026

Mark

I booked and paid for one night and car parking walked into room totally in disbelief of condition of room so left car in parking and went next door to quest hotel booked room and beautiful new room like a small flat all amenities beautiful thanks quest

Self

2/10

Poor

05 Jul 2026

Sayed

It's really bad

6/10

Pleasant

05 Jul 2026

Donna

Parking was great and on the property. Unfortunately the foyer and lift surrounds were quite grubby. The wash basin was left with someone else’s whiskers all over it which was quite off putting.

I know you only pay budget prices, which in fact still cost us over $300 each night, but it’s not hard to keep the property looking presentable and clean.

Family

10/10

Exceptional

04 Jul 2026

Amy

Great walking access to stadium, everything you need is close by. Staff were great and super helpful. Beds were so comfortable

Partner

6/10

Pleasant

22 Jun 2026

Mr Conor

Basic and budget but clean. Small room but all that was needed.

Friends_and_family Friends

10/10

Exceptional

13 Jun 2026

jody

AC did keep the room cool, came by train

Family_with_children

10/10

Exceptional

08 Jun 2026

Ma. Pearl

Great location within Olympic Park
Convenient parking
Air-con & wi-fi
Convenience Store next door
Comfortable beds

Self

10/10

Exceptional

21 May 2026

Mario

great great great great great great great

Business

4/10

Poor

21 May 2026

Kasey

Essentially set up for housing school kids for sports events.

Self

2/10

Poor

20 May 2026

Liz

Staff nice but on own at desk. Limited support

2/10

Poor

18 May 2026

Alexandria

This is not the time to be budget..

10/10

Exceptional

16 May 2026

Ian Robert

Everything as expected based on the price you pay. Clean sheets, towels. Comfy bed! TV remote didn’t work but the receptionist quickly fixed that. Onsite parking was great.
Two minor gripes - the fridge froze my milk and the kettle was hard to fill up in the tiny sink. Otherwise all good.

Family_with_children

6/10

Pleasant

10 May 2026

Nataliia

Very convenient location of you are attending an event at Olympic Park. The room was very small and shower was in the bedroom behind a curtain. The place was quite run down.

Family_with_children

8/10

Excellent

25 Apr 2026

Taryn

Clean room. Easy assess to the Olympic park amenities

Family_with_children

2/10

Poor

20 Apr 2026

Sherlyn

It was not as i expected to be.

Partner

2/10

Poor

17 Apr 2026

roanne

Absolutely disgusting place to stay holes in the walls and the place was just dirty

Self

8/10

Excellent

17 Apr 2026

Richard

Location
Cost

Self

6/10

Pleasant

13 Apr 2026

Lorraine

5 day stay. AC was efficient and TV was fine. Very close quarters for two. Room serviced every second day! (Cups not cleaned/replaced and nothing provided to clean them with.) No hairdryer in the room but was available. No hanging space or iron in the room. Only mugs and teaspoons provided - no glasses or plates. 4 teabags for 2 people for 2 days - replacement forgotten on one service day! Parking was $40 per night - not disclosed at time of booking.

Friends

10/10

Exceptional

10 Apr 2026

Jason

Great place to stay for price being so close every thing in Olympic park

Friends

8/10

Excellent

08 Apr 2026

nicola

Great location for event we attended
Staff were helpful and friendly
Provided gluten free options at breakfast which was appreciated
Room good size for the 3 of us
Just needed a bit more focus on cleaning here and there as bedside tables were dirty and found some hair in my son's bed

Family_with_children

2/10

Poor

05 Apr 2026

logan

Tragic

Partner

6/10

Pleasant

05 Apr 2026

Jacqueline

Good

Self

10/10

Exceptional

04 Apr 2026

Brigid

Parking and room was great

Family

8/10

Excellent

02 Apr 2026

Derek

Ideal location Happy with all aspects of property

Partner

2/10

Poor

29 Mar 2026

Michael

Very disappointing experience. I always use the “parking” filter when booking and expect results to reflect properties with reasonably available parking for guests. If parking is limited, this should be clearly disclosed, excluded from filtered results, or allow pre-booking at the time of reservation with real-time availability.
The listing and pre-arrival message stated parking could not be booked in advance and must be arranged at check-in. Upon arrival, the garage entry showed a red light, preventing access. After waiting 5–10 minutes, I attempted to call the property for 15 minutes with no answer. The loading area was full, leaving no practical place to stop.
Using the garage call button, I eventually reached staff and was told parking was unavailable as I had not pre-booked—despite being told this was not possible via Expedia. This conflicting information resulted in me parking over three blocks away and carrying my belongings to the hotel.
Expedia support also attempted to contact the property without success. To date, there has been no resolution or compensation. Given the misleading information, lack of support, and inconvenience caused, I believe compensation is justified.
The room itself was to be expected in terms of \"budget\" amenities, but it was also very run-down with damage and scuff marks to several walls. Budget should apply to amenities, not a property in disrepair and unacceptable service.

Self

6/10

Pleasant

22 Mar 2026

Elizabeth

Breakfast included was disappointing

Family_with_children

6/10

Pleasant

18 Mar 2026

Kiralee

It was ok I would recommend that the shower curtain are replaced as they had spots of black mold on them
And the carpet underneath the the steps to the top bunk also had mold on the carpet

4/10

Poor

15 Mar 2026

Scott

No air con in first room. Got moved into the next door room, air con worked but room was very tired. Don’t look at the carpet, there’s a million stories in there. Toilet door busted and held together with a zip tie! In saying that, bed was comfy, bedding was clean (I checked after reading other comments), the hotel is in a great location and I was there for one night. Good cafe downstairs on the corner, woolies, bws & good choice of restaurants nearby.

Self

6/10

Pleasant

14 Mar 2026

merran

The pillow was terrible. It had absolutely no volume at all. The room was clean and tidy but they need a revamp. It was fine for the 2 nights we were there.

Family

6/10

Pleasant

08 Mar 2026

Simon

First room we were given smelled, carpet was wet. AC was turned off on mains. When we turned it on it started dripping water onto the already wet carpet hence the smell in the room.
Staff was friendly and helpful and moved us to a different room. Second room hadn't been cleaned yet, so we got moved again to a third room which was good.

Friends_and_family Family

4/10

Poor

06 Mar 2026

Rowena

Did not expect a bathroom and shower in the middle of the room separated from the bed by just a shower curtain! There’s budget and then there’s ridiculous!

6/10

Pleasant

04 Mar 2026

cristina

Very central to go to events but very old facilities

Partner

2/10

Poor

22 Feb 2026

MICHAEL

When checked into my room there was no power. I returned to the front desk and staff advised an electrician had been during the day & it should be OK. I then left for my night out and on return still no power. I could not make coffee, charge my phone or watch tv. Staff cheched the power and said it was OK. Still nothing. Staff then decided the problem was the electric kettle, still nothin. 1AM staff found me another room after earlier stating they were booked outproblem was t

Self

4/10

Poor

21 Feb 2026

Anthony

Extremely over priced for such a below average hotel. They jacked up the price because there was a concert on.

4/10

Poor

20 Feb 2026

David

Room is tiny, old, and wet areas which are not separated from main room have a musty smell. Window blind was broken and I had to 'fix' it to close it at night, initial allocation of two razor thin pillows was inadequate and I observed two nearby guests whose kettles didn't work and tripped out the power. Staff were helpful and friendly, but very busy and clearly tired. Location is of course good, but in all, it felt overpriced for what it is. Unlikely to book here again.

Partner

4/10

Poor

19 Feb 2026

Jude

The hotel itself gets the job done as a “budget” option and convenient for its proximity to Accor and Qudos Bank arena. However, the price was still quite hefty which I assume was because of an event on that night which is where the problem lies, don’t advertise as a budget option if you will raise your prices so highly..? There was also dirty towels in my room unfortunately and staff gave me the wrong key initially after check in.

Self

2/10

Poor

16 Feb 2026

Natalie

Room was so run down and dirty. Bed sheets were ok but the bed frame with bunk was gross and had dried blood on it and filth, snobs rubbed on walls and the bed wasn’t made up for top bunk. Carpet was dirty and dus, the room smelt bad and I had to ask cleaner to spray it. Reception stinks aswell, need to focus on a deep clean. might be ibis budget but u expect a clean room and hotel.
I had a bag stollen from outside of room and asked staff to check cameras and still haven’t.
Do not book if you attended a concert as you have to que a very long line wrapping around the building as there are no stairs to use only 2 small very slow lifts. Should be staff at lift directing lifts to certain floors to speed up the wait instead of having to stop at every floor. So not recommend

Leisure Family

4/10

Poor

16 Feb 2026

Tammy

Dirty.

Leisure Family

6/10

Pleasant

15 Feb 2026

Joelene

Their was mould on the roof of the room near the door, the aircon looked like it held legionaires in it and we didnt have enough bedding for the number of beds, It was also ridiculously overpriced for the shoebox we were in.

Leisure Family_with_children

4/10

Poor

15 Feb 2026

Jenny

When I booked via Wotif, it said parking included. Apparently it wasn’t? This needs to be more clear in the inclusions. The wording is ambiguous. You overcharge when people are desperately trying to get accommodation and parking. The room was average. Poor condition.

4/10

Poor

14 Feb 2026

Julie

rooms air conditioner was noisy and uncomfortable to get a good nights sleep. I booked both rooms ( us and daughter) and they were different and not as the pic on your web page. Tired old rooms.

Leisure Family

10/10

Exceptional

14 Feb 2026

Kristy

Affordable. Clean . Great location

Leisure Family

6/10

Pleasant

10 Feb 2026

Nicholas

Desk/table was dirty. Linen and bathroom were clean. Quiet enough. Asked to borrow an iron to iron a business shirt and was directed to the communal laundry which had 1 broken K-Mart iron. Pretty unsatisfactory to not have one working iron in an entire hotel.

4/10

Poor

07 Feb 2026

Karen

Not being from Sydney I did find it hard to find the motel. I rang the motel 2 times, 2 days later they have not returned my call. When I did find the motel the staff was more interested in talking to each other than asking me what I wanted. Breakfast was a great disappointment to say the least, Toast with vegemite, peanut Buter, raspberry jam or strawberry jam. Pancakes that I am still waiting for the machine to work. I did ask the girl on duty if I had paid for the next day and she said I will check, I finished my so called brecy and had to ring the bell 3 times and she asked me what I wanted? Give me a break I know I must be county hick but I will not be returning. PS dont get me stared on the parking.

Leisure Self

8/10

Excellent

25 Jan 2026

Hazel

Was happy with the service. Staff were friendly and room was clean.

Partner

6/10

Pleasant

18 Jan 2026

joanne

Air conditioner was loud and noisy.

6/10

Pleasant

17 Jan 2026

Daniel

The room was okay, but it definitely needs updating. New carpet, painted walls, and don’t forget to leave a kettle in room 620!

Leisure Family

4/10

Poor

12 Jan 2026

Andrew

Room had a sewerage smell and it forced us to vacate the room without staying the night.
Understand this is a budget hotel but paying over $200 a night it would be expected to have cleaning standards.
Would not be recommending this hotel.

Friends_and_family Family

8/10

Excellent

10 Jan 2026

Katy

Close to venues which is extremely convenient. Room tidy and clean. Lifts were slow and took forever to exit the building. No parking available upon arrival but car park was close for only $35 a day. Check in and out was quick and easy.

4/10

Poor

03 Jan 2026

Jean

For check-in, a huge line-up! There were two people working at the reception counter when we came in & then for the next 25 mins, just the one person. This was around 3pm (check-in is from 2pm) so wasn't anywhere near peak time. Got into room at about 3:40pm. Didn't seem to be any urgency to clear the line-up. No power in all double power points, TV, Bedside light & fridge in room except for aircon & main light. Had to go out 35 mins later to go to tennis & wouldn't be back until after midnight. Advised reception on our way out to the tennis (had to give room key-card back). When returned in the early hours of the morning, the young lady had no idea (wasn't in any notes or passed on). Also, wasn't aware that the key card had been returned. Had to re-program a new one and gave it to us. We checked power & was resolved. She advised that she was coming up with us but got delayed with the front door, a couple of mins later she came up & advised power issue was resolved. So didn't have to move to another room. Check-out was express by placing key-card in express box on reception counter. At least this time, (stayed there last year), there was the basic toiletries (last year, only had one towel, no soap/body wash, a bottom sheet & doona only (no top sheet)) for two adults. This time was it was for three adults.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Bhabindra

Good clean room and helpful staff

Leisure Family_with_children

4/10

Poor

02 Jan 2026

Remmy

Cockroaches (big and small) in room

6/10

Pleasant

02 Jan 2026

Luke

This is a budget hotel so don’t expect anything too fancy. It’s in a good Location to get into circular quays by train or boat. If you are on a budget then this is a great hotel.

6/10

Pleasant

02 Jan 2026

evelein

The facilities are a bit neglected, the duvets are dirty, the air conditioning in the rooms is always very cold, and the door did not close properly.

It's fine, but not for a long stay.

Leisure Friends

8/10

Excellent

01 Jan 2026

Brendan

Comfy bed
Easy to travel into city
Great price

Leisure Partner

6/10

Pleasant

28 Dec 2025

Pauline

Room was clean & tidy but very small.
Bed was comfortable. Fridge was a little small for our needs.
Staff were always friendly & very welcoming.
Feel $13 for the continental breakfast was a little overpriced.

Leisure Partner

4/10

Poor

28 Dec 2025

mohamad

Room top bed you can see the dust , the blankets are stained only one chair no tissue box 3 nights they didn't change the bed sheets once. I kept asking for towels u less they wouldn't provide it. The toilet lamp didn't work. They said they will fix it but they didn't ... only good thing is the shower head and hot water !! Overall not happy with it..

Leisure Family

2/10

Poor

13 Dec 2025

Nicole

The room smelt like it had not been cleaned, it smelt of sweat mixed with lynx deodorant. Air con did not work, We ended up leaving and staying down the road for an extra $150 which was very nice. I wouldn’t even let my dog stay here. I understand it is a budget motel but this room was gross…I Will say staff were lovely, hence the 1 star

2/10

Poor

13 Dec 2025

Robert

Neglected and not clean. Carpets were not vacuumed upon arrival, sink not clean, toilet seat broken, tv not working, check in on arrival had to wait 20mins for unattended desk. No room to put luggage or toiletries. Not worth $650 felt like being at a backpachers lodge/hestel

Leisure Family

2/10

Poor

12 Dec 2025

Robert

No one at reception for check-in, waited up to 20mins. Room neglected, dirty not clean, broken sink tap, tvv not working. Bad service

Leisure Family

10/10

Exceptional

11 Dec 2025

Kellee

Attended a concert at Qudos, checked in, parked in P1 and then walked back afterwards and the process couldn’t have been easier. The room was tidy, functional and fit for purpose. Didn’t hear many other guests through the walls aside from the occasional door slam. Would stay again

Leisure Partner

4/10

Poor

10 Dec 2025

Kristine

Dirty everwhere from the squashed mozzie on the toilet wall; the long hair in the shower cubicle; the towels smudged with black marks and the water bottle left wedged between the wall and the rop bunk bed mattress.
We also reported that the light didn’t work in the toilet 3 times fo staff, but it was never replaced, so we had to use the toilet utilising the torch from our phones.

Leisure Friends

2/10

Poor

09 Dec 2025

Samantha

Air conditioner not working but was fixed by staff. Room was filthy. Sheets and blankets had yellow staining. Large amounts of dust and dirt in corners of room, under the bed. Walls were filthy. Hair on bed. The corridors were dirty around corners and vending machines. Would have been a long time in between cleaning.
Overall for $300 a night it was disgusting.

Leisure Family

6/10

Pleasant

09 Dec 2025

Emmanuel

Good

Self

6/10

Pleasant

07 Dec 2025

Keiran

Staff courteous ,/ location convenient , pillows need throwing out and replacing as hardly had fillingbin them and old. rolled a towel for a pillow to use, tracking on shower curtain needed fixing as all coming off / was just hanging in there to use , tea coffee condiments needed replenishing as hardly any in there

6/10

Pleasant

06 Dec 2025

Julie

The bed was unstable, I rolled over & the bed topped up & I fell out. I hurt my shoulder inside table, hit my head on the desk also broke a nail. Told reception when checking out more concerned with the bed not my injuries.

Friends

10/10

Exceptional

06 Dec 2025

JM

Customer service upon check in. Friendly and efficient.

Friends_and_family Family

2/10

Poor

01 Dec 2025

Darren

I tried to cancel due to circumstances beyond my control. no refund. Rude staff on phone. Sometimes things happen. Compassion is not hard.

10/10

Exceptional

30 Nov 2025

Kathleen

The staff were so good. They were juggling so many balls.
We went to the School Spectacular. Stayed with IbIs.
It was packed with visitors and performers.
I will stay again because of them. The room was clean, the shower was hot and the aircon worked. The icing on the cake is the staff. Well done. I look forward to visiting again.

2/10

Poor

30 Nov 2025

Joanne

The room was dirty, the floors in the room and outside need a serious clean, the matresses were too small for the bed, the amount of dust on the beds and on the air conditioner are a health hazard.. the hallway floors dont look like they have been cleaned in years. The toilet was not even flushed when we arrived. I wish i took photos to show everyone. The staff were not easily approachable, i paid way too much too stay here, the amount i paid was not budget at 400 a night.. absolutely disgusting and pathetic. I had no choice but to stay as there was nowhere else available. A full refund would be nice!

Business

6/10

Pleasant

26 Nov 2025

Michelle

The bathroom in the room was so small my husband could barely fit in the shower and the toilet

Leisure Partner

4/10

Poor

25 Nov 2025

Paul

Extreme price (paid >$800 for 1 night) for a tiny room that the shower door wouldn’t close and is basically straight off to the side if the bed. Basically extortion because of a concert in the area.

2/10

Poor

23 Nov 2025

Oliver t

The air con was extremely loud. We opened it and saw it seems it’s never been cleaned and likely not serviced. Lowest fan mode was so loud. We couldn’t increase fan mode due to extra loudness. We asked to change rooms but the hotel was booked and the manager wasn’t there. We had to either sleep in a hot room with no ventilation and no open window or sleep with the air con on with loud noise. Either way, we weren’t going to get much sleep. We ended up only having a few hours sleep and we were exhausted. It was so humid and we couldn’t drive back late home to Wollongong otherwise we would have just left. There was also one pillow each which was very flat. Toilet roll holder was broken. Noise travels so loud through the hotel floor and kept us up as well. The sheet on the bed was broken, stained and quilt didn’t fit in the quilt cover. It was much smaller. After speaking with someone on the hotels.com app they tried contacting the hotel numerous times with no answer. They emailed them requesting a refund for us. Awaiting response.

Partner

6/10

Pleasant

22 Nov 2025

Lyn

Room was pretty average for the amount of money it cost.
No extra pillows.Room was very compact.
Not much room to move around for the money you pay.
Price should not affect the price if there is something special on.
Nearly 4 times as much as a normal Friday night .Because AC/DC were on.Should not be allowed.

Leisure Family

2/10

Poor

20 Nov 2025

Karen

Only stayed here because everywhere else in area booked out. Very stinky drain outside shower area in room. I poured 10 or so kettles full of water down it, and this eliminated the odour after some time. Stale, horrible smell.... Carpets were filthy, mould in sink around drain, and in shower. Only stay in you really need to....

Partner

8/10

Excellent

20 Nov 2025

Alafita

Clean

Business Self

6/10

Pleasant

20 Nov 2025

Frances

Yes aircon was okay, just the door did not have efficient lock

10/10

Exceptional

19 Nov 2025

Kirsty

Clean, quiet. Very good

Business

6/10

Pleasant

17 Nov 2025

Matthew

Staff were lovely, room had other people’s items in it when we entered and when finally made up the batgroom area was not clean.

Friends_and_family Friends

2/10

Poor

17 Nov 2025

simon

was not informed of free breakfast..!

Leisure Family

6/10

Pleasant

13 Nov 2025

Marissa

The location in relation to Qudos Arena is amazing. The rooms are small, very hard to get into the shower and toilet. The room was fairly clean, however there was blood on the wall. The foyer areas and reception were very dirty with lots of splatter from drinks on the walls & floor. Was ok for a 1 night stay.

Leisure Partner

4/10

Poor

08 Nov 2025

Chris

Noisy air conditioner, claustrophobic room. Staff fine

Business_and_leisure Self

4/10

Poor

07 Nov 2025

Melissia

Hotel room smelled like rotten eggs.

Self

10/10

Exceptional

07 Nov 2025

Yvonne

So close, staff very friendly and accommodating!!! Just what we needed after a great oasis gig!!!!
Excellent coffee shop next door!
Will definitely return for the State of Origin!!!

6/10

Pleasant

06 Nov 2025

Jason

All fine

Leisure Partner

2/10

Poor

05 Nov 2025

Nicole

The lobby smelled like a locker room. Each floor smelt like stale cigarettes and stains and marks all throughout the room and facilities. The shared laundry room ruined my clothes, the iron put a stain onto my formal clothing that I needed the next day and the staff was unhelpful and showed no sympathy and seemed irritated I asked for help and complained. They didn’t fix the iron they just kept it there and ignored it for other guests to use and have their clothes ruined.

Business Partner

6/10

Pleasant

01 Nov 2025

Jeremy

Ok

Leisure Family

10/10

Exceptional

31 Oct 2025

Ryan

Great value for money..