Name: Big 7 Motel Chula Vista I-5
Address: 333 Broadway, Chula Vista, 91910, US

2/10

Poor

04 Aug 2026

Eileen

Roaches!! Did not even stay the full stay I booked room for. Ruined my entire trip as there many German roaches crawling around on things.

2/10

Poor

02 Aug 2026

Patricia

I left after 10 minutes of checking in. I dont travel alot but when I have to I check the bed. It was soiled, full of stains and hairs. Air conditioner did not work ect... They took a picture of my ID and I wanted them to shred it since I was not staying and the rude lady declined. I had to drive back home 2 hours away. Ruined my weekend 😒. The male was much nicer than the female. I should of taken pictures but wanted to leave and not stay another minute. Please , please check your beds before staying, there alot of diseases out there.

2/10

Poor

02 Aug 2026

James

The room smelled like 10 years of stale smoke. There was food debris and dirt all over the floor and side tables. The air conditioner leaked water and there was no mirror in the bathroom. This is the type of place that homeless people go to overdose. Run.

4/10

Poor

31 Jul 2026

RICHARD PAUL

The room was good, but we were there for 5 days and only had 2 cleaning. Other than that the room was fine and quiet. AC worked great. Bedspread too thin. Bathroom was clean. Room was clean...but mostly due to our own efforts.

2/10

Poor

29 Jul 2026

ashley

Not safe. Never stay there again

2/10

Poor

28 Jul 2026

Patrcia

The place is running by Indian persons nothing against them, but it looks ghetto the place doors without painting you get in and he has a lot of none good things in it unclean., look insecure photos on web nothing. Like real live. I los my 300 dlls coz I choose other hotel
The have some hide charge call child child help charge of 20 dlls. In cash.

4/10

Poor

23 Jul 2026

Jonathan

This motel is definitely meant for a one night stay but felt icky to stay in. The bedding had cigarette burns and graffiti written on it. The furniture wasn’t clean and the room had a weird smell. The parking lot was a little sketch because there are people in and out of rooms like the other reviews say so I wouldn’t bring children around. Overall, I would say pay a little extra for the holiday inn nearby because you truly get what you pay for.

Partner

6/10

Pleasant

20 Jul 2026

David

It’s a decent budget hotel, bed was comfy room was quiet. It’s an option if you’re an adult staying in SD. It’s where the hookers stay so wouldn’t recommend if traveling with kids.

Self

4/10

Poor

19 Jul 2026

Rise

This hotel was located in a rough pocket in Chula Vista. There were transients in the parking lot, as well as a prostitution transaction. Police traveled through the parking lot and there were other police actions within a block. The proprietor was very kind and the shower had plenty of hot water. Not a place to stay with children.

Family

2/10

Poor

19 Jul 2026

Rachel

What amenities? I get it, given the area it is not relatively as nice as a Motel 6. But the room I checked into didn’t even have toilet paper. Bedsheet top cover was covered in cigarette burns. Half the outlets didn’t work. Shower curtain was completely covered in mold. Tv and AC worked which was nice.

Family_with_children

10/10

Exceptional

19 Jul 2026

Julio

Clean room thank you thank you

2/10

Poor

17 Jul 2026

Samantha

Do not recommend, sketchy

Partner

4/10

Poor

11 Jul 2026

Dominique

The photos fof the room advertised vs the actual room my sister and I got very poor. The quality of the room was very poor. The pool well if you're looking to use the pool don't get your hopes it. It's empty. If I hadn't already paid for the room I wouldn't have stayed there, and it's over priced. Keep on driving and I nor my sister would stay here again.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Ching Rong

No room for us after we got there but we had the confirmation's number. Very bad experience !

Friends_and_family Family

4/10

Poor

09 Jul 2026

Miguel A

Place was really not as it appears on the pictures. I got very bad bed it was broken, and it only one small towel, for two days, that's Insane. well the price wasn't even that good esther! BAD PLACE.

Partner

2/10

Poor

07 Jul 2026

Enyuan

If I can I rather than give them 0 star since they cancelled my reservation without any reason and help to screw up my vacation

Family

8/10

Excellent

06 Jul 2026

Manuel

It's somewhere u book last minute and will get the job done. Was kinda Ghetto.

Partner

2/10

Poor

01 Jul 2026

Kevin

Run down
Dirty
Smelly
Roaches
Not a safe location

Partner

10/10

Exceptional

26 Jun 2026

Michael

Hotel was convient had basics shower, microwave, fridge.

Partner

10/10

Exceptional

18 Jun 2026

Sergio

I liked everything from the

2/10

Poor

16 Jun 2026

Laura

Bugs & stains on shower curtains, walls, and our bed. Hair all over sink. Pool is nonexistent.

Partner

2/10

Poor

15 Jun 2026

Jennifer

This place was definitely low class! I had made arrangements through Expedia for 2 queen bed room for 2 nights. Upon our arrival there was a very tight parking lot and homeless people on the outside of the hotel. I had went to the front desk to pay for our room and they didn’t have a 2 bed available! Instead they gave us a one bedroom with a couch! Ugh! On the 2nd floor and I’m handicapped! The stairs were very steep and narrow! It was super difficult bringing up our luggage! The floors in the rooms are unstable! The mini fridge did not work! And the rooms didn’t have any trash cans. But I guess you get what you pay for!

Family

2/10

Poor

14 Jun 2026

Marshall

Había sangre en el cuarto no cerraba la puerta. Tuvimos que irnos de ahi

Business

2/10

Poor

14 Jun 2026

Maria

Horrible lugar page un cuarto con dos camas y me queria dar de una cama le dige Que eso pague y le dije entoce Que me regresara mi dinero me dijiero Que no
No lo recomiendo para nada

Family

6/10

Pleasant

13 Jun 2026

Liliana

👌

Partner

8/10

Excellent

08 Jun 2026

Irving Raymond

Room was a little bit outdated but for the price I'm not complaining. Pictures look way better than the actual room. Internet didn't work in my room.

Self

10/10

Exceptional

30 May 2026

Edwin

Good

Self

2/10

Poor

29 May 2026

Patricia

Mira el 17 de abril uo reserve Y laverdad me esculcaton no medieron targeta para entrara por que no serbia nada mas lasel resepvionisata Si servia Y ll otro esque me violaron ahi yo deje mi telefono grabando y tengo la gravacion cuando yo entre abia una jeronga en el frezer y la agarre y la tire ala basura viando meduarmo entran para mi abitacion colo si nada Y me empiesan abiolar pero me drogan u me Sedan Para que yo estuviera entran si pero bunerable yo ya nose que aser misiento muy mal Y boy ademandar Atodos Los que esten inboluctados tengo audio y Y yo no page para que meviolaran page para descansar Y ami mequitaron la paz Ahora estoy try el que me violo fue el dela resepcion y Dedespues una persona que sellama eduardo servantes y mi ex patricia cuevas aber diganme que van aser nada deseguro vomo ban alludarme

Self

2/10

Poor

28 May 2026

Candido

Not good

Partner

2/10

Poor

26 May 2026

Katherain

This was a place for hourly use, I know because there were 2 different women dressed for the occasion before I checked in. I left the place,didn't check in and had to find somewhere else and still had to pay for this awful place. I would never recommend this place. Now I know why they don't let you cancel the reservation without being changed or charged. Horrible hotel!

Partner

2/10

Poor

26 May 2026

Elias

Muy sucio y inseguro

Family_with_children

2/10

Poor

26 May 2026

Geovany

Check in is at 3pm we got a room key that wasn’t ready for our stay and dirty . There is illegal activity there at hotel and prostitution in the parking lot . I went there with my kids and we asked for refund it was not safe to stay overnight ! DO NOT buy the hotel the pictures are deceiving the outside building looks like a jail

Family_with_children

2/10

Poor

25 May 2026

Sergio

I had to leave my event 3 hour early due to the staff threatening to cancel my reservation if I didn't check in before 8pm. Keep in mind i was visiting from out of state. All the other hotels I had stayed at say that as long as you check in before midnight is okay. The room was horrifically dirty, they claimed to had clean the room but looked like they hadnt cleaned in days. It smelled like smoke and mold the entire time we stayed. The bed sheets were stained with blood and when I asked the clerk about sending someone to clean they just gave me \"new\" sheets and told me to change them myself and that they would send someone later (they did not send anyone). The sheets they gave me were worst than the ones with blood on it. The ceramic sink was ripped off the wall and holding on by a piece of plastic. HIGHLY RECOMMEND TO STAY SOMEWHERE ELSE!!!!!

Friends_and_family Family

6/10

Pleasant

05 May 2026

josie

Nearby shops. Unfortunately it was not clean. Floors were sticky and all furniture was very dirty including the bedroom mirror and remote control. The walls and doors were also dirty. All it takes is a little bit of elbow grease to fix the issue. Good thing was that the staff was nice.

Self

4/10

Poor

30 Apr 2026

Michael

Loud at night , the room was run down, dirty microwave, will never stay here again. They truly need to clean the rooms better .

Self

2/10

Poor

27 Apr 2026

Angel

There was bugs in the room, and I think blood or poop on the shower curtain, the chair in the room was dirty, the place was sketchy over alll,I dont recommend.

Self

2/10

Poor

22 Apr 2026

Guillermo

Roaches in the room. Broken safety lock. One time toiletries and soap.

Self

2/10

Poor

22 Apr 2026

Jorge Eduardo

Nada Megui y semetieron a esculcarme

Self

2/10

Poor

13 Apr 2026

Erick Rene

Cockroaches, grafiti on furniture

Self

2/10

Poor

30 Mar 2026

Cindy

First off driving in the property drug deals going on. Men drinking out front , going into the room the security lock was broken off. Bed sheets burnt tv stand and furniture broken and in bad condition. When we turned on the ac smelled like urine and smoke. I couldn’t sleep all night because I was afraid someone would try to come in. People yelling and fighting next door. Definitely dangerous place

Family_with_children

2/10

Poor

24 Mar 2026

juan

NOT GOOD AT ALL LEFT CAME BACK TO FIND OUT HOWARD JOHNSON CANCELLED MY RESERVATION AND DID NOT REFUND MY MONEY NOR MY DEPOSIT CLAIMING I DAMAGED A MATTRESSE NOT TRUE I CALLED EXPEDIA TO GET MY REFUND ITS BEEN ALMOST 2 MONTHS AND STILL FIGHTING FOR MY DEPOSIT NOT GOOD ALSO I STAYED 5 DAYS AND THE ELECTRICITY WAS OUT FOR ABOUT 3 to 5 HOURS FOR 3DAYS IN A ROW KEEPES TURNING OFF AND ON FOR THAOE HOURS I AM DISABLED AND MY WIFE IS DIABETIC!!! NEVER AGAIN WILL I STAY HERE AT ALL NOT EVEN FKR FREE !!!!

2/10

Poor

20 Feb 2026

Frank

When I got to the hotel they said I did not have a room so I had no room for that weekend

Self

2/10

Poor

11 Feb 2026

Conley

First of all there is no phone to access the front desk in case of emergency...then the couple next door were hollering and fighting all night long and into the morning but of course there was no phone to call the front desk and report them...and then there was the paper comforter and no spare blanket so I had to sleep with the heater on all night long...all in all I had a terrible nights sleep...glad I only booked on night.

Business Self

10/10

Exceptional

30 Jan 2026

shaun

Yes

6/10

Pleasant

23 Jan 2026

Edgar

The property itself is very run down, and lots of shady characters at night time in the parking lot. Housekeeping service was non existent-during my four day stay, on the positive side the room was spacious, it had a fire TV

Business Self

10/10

Exceptional

04 Dec 2025

Richard

the room was great

Leisure Self

4/10

Poor

25 Nov 2025

Shawn

This will be a very nice hotel if they fix up their rooms. It's in a convenient area. And the price and the deposit is good. This property needs cosmetic updates.

Leisure Partner

8/10

Excellent

22 Nov 2025

David

All good.

8/10

Excellent

21 Nov 2025

David

All good.

Business

10/10

Exceptional

15 Nov 2025

Jose

good

Leisure Self

2/10

Poor

14 Nov 2025

La'Monz

Room was nasty, and unsanitary. There was what appeared to criminal activity inside the rooms as the doors was open. Shower head was falling off and paper towels stuffed in the peak hole.. the bed was old too broken and uncomfortable.

2/10

Poor

19 Oct 2025

Joe

This was one of the worst motels I’ve ever stayed at. The shower didn’t turn on, there was hair in the sheets along with stains I can only assume are from somebody peeing themselves or worse. There was bugs all over the room and I truly was disgusted with everything about it.

Business_and_leisure Partner

8/10

Excellent

13 Oct 2025

todd. Allen

Quiet

Leisure Partner

6/10

Pleasant

08 Oct 2025

todd. Allen

Safe and sound

8/10

Excellent

08 Oct 2025

todd. Allen

Great air

Leisure

2/10

Poor

23 Aug 2025

Jose

Someone was inside in the room

Self

2/10

Poor

14 Aug 2025

Jani

Big7 Motel,
This place is unsafe, filthy, and completely inconvenient. The beds and towels are so dirty you wouldn’t even pick them up off the street. The health department should shut it down immediately.

Leisure Self

2/10

Poor

08 Aug 2025

Mark

This was the worse hotel I have every stayed in.

Partner

10/10

Exceptional

05 Aug 2025

Rita

Clean

Leisure Partner

4/10

Poor

02 Aug 2025

Charles

DON'T always believe the photos

The room was clean, but had ZERO amenities.
The towels were small and paper-thin, the pillows were small, and the mattress was old and extremely uncomfortable. I tried to check out the next day (5-day stay) and was told I had to do this through Hotels.com, I contacted Hotels.com and was told I had to do this with the hotel.

Self

2/10

Poor

29 Jul 2025

Kee

Very dirty and small and crazy people outside

2/10

Poor

28 Jul 2025

Kelvin

Absolute Below the Lowest Standard

Bed Bugs. Dirty Towels. Broken Smoke Detector. Uninterested Staff. Permanent mold and mildew smell in the bathroom. Scratched up \"graffitied\" mirror. Weird floor plan were you needed to have the body of a child to get between the bed and the bathroom.

Definitely deserve a refund but I know they won't do it.

Checked in and immediately checked the condition of the bathroom and linens to see they were stained. Went to the front desk to request new ones and they looked at me like it's my fault, knowing very well I had just checked in 15min prior. Two days later they replaced them again during \"room service and gave me towels in similar condition. At which point they looked at me like a sworn enemy when I was just requesting the most basic of decency. I understand the concept of \"you get what you pay for\" but there should still be an enforceable bare minimum of service quality.

Friends_and_family Family

2/10

Poor

28 Jul 2025

Kyle

Property called and cancelled reservation since they overbooked.

Leisure Self

8/10

Excellent

26 Jul 2025

Sandra

Property is old and seems run down

Leisure Partner

2/10

Poor

20 Jul 2025

Maria

I wouldn’t recommend this place to absolutely anyone it was so dirty disgusting and the smell my goodness also the staff so rude

Leisure Partner

2/10

Poor

20 Jul 2025

Rodney

Trouble service

2/10

Poor

18 Jul 2025

Grayson

They denied me my stay when I got there! I was trying to check in and they told me my reservation didn’t exist! I booked through Expedia and eventually found out that someone else had canceled the reservation without my knowledge. I explained my case to the staff—no luck. I tried getting a refund—still no luck yet. Don’t go here. It’s an unsafe neighborhood anyway.

Leisure Friends

6/10

Pleasant

18 Jul 2025

Robert

Pool unavailable week of July 4th.

4/10

Poor

08 Jul 2025

Tom

No wifi

NO wifi.

Self

2/10

Poor

05 Jul 2025

Angel

No customer service at all. Staff is super rude. And police show up while trying to get room key. Ghetto as can be kind of place

Friends_and_family Friends

10/10

Exceptional

24 Jun 2025

Sara

Very nice place located within walking distance of known landmarks and the the hop on hop off buses.

10/10

Exceptional

24 Jun 2025

Sara

Very central to everything, nice and clean room. Comfy beds and great breakfast options.

10/10

Exceptional

24 Jun 2025

Sara

The hotel offers grab and go breakfast which is more than adequate along with a $6 special. Two restaurants on site both pretty good. All staff are friendly and knowledgeable

10/10

Exceptional

23 Jun 2025

Norman

It was a good experience. When we arrived, everything was clean, everything was tidy, and the service was great. My only complaint is that the pool closes very early. But other than that, I would stay here again.

10/10

Exceptional

23 Jun 2025

Norman

The room was updated and perfect for the few nights we stayed. This is one of the only motels that has been updated, but still has the OC motel feel. Staff were extremely nice.

10/10

Exceptional

23 Jun 2025

Norman

Choosing to stay downtown OC it is loud outside and if you have people above you you will hear them walking around. Pool was a place to cool off. Very close to boardwalk.

10/10

Exceptional

23 Jun 2025

Norman

Property was clean, staff were nice and even had dunkin donuts and coffee for the guests, which I thought was lovely and personable!

10/10

Exceptional

23 Jun 2025

Norman

The staff were incredibly helpful and friendly. Parking was a little difficult, but one of the staff members helped me get a spot close to my room. The room was clean, it smelled good, but had a couple flies.

2/10

Poor

17 Jun 2025

Ramon

The liner on the bed are staned, the night lamp was something improvised, there no room cleaning

Leisure

2/10

Poor

31 May 2025

Kourtney

I come from out of town to say here and the hotel room was dirty they had roaches no blankets and didn’t wanna give me my refund

Leisure Partner

2/10

Poor

31 May 2025

Sara

Absolutely Disgusting and Unsafe – Avoid

This was by far the worst hotel experience I’ve ever had. From the moment we entered the room, it was clear the place had not been properly cleaned in a long time. There were dirty towels, visible dirt and grime on the floors, smears on the walls, and most disturbingly, bugs in the bed. To top it off, we found an undisclosed object of an unidentifiable shape in the freezer – completely unacceptable.

Trying to address these issues with the front desk turned into another nightmare. It took a full argument just to get refunded for one night, despite the condition of the room being completely uninhabitable.

On top of the filth, the property felt incredibly unsafe. We were chased to our room twice by a homeless individual wandering the property, and ended up sleeping with chairs pushed against the door just to feel a shred of security.

Save yourself the stress, health risk, and potential danger. Do not stay here.

Partner

10/10

Exceptional

23 May 2025

Alexis

I love staying at this property

Business_and_leisure Self

10/10

Exceptional

18 May 2025

Alexis

I love staying here , staff is respectful and kind

8/10

Excellent

14 May 2025

Norman

It was a good experience

Leisure Partner

10/10

Exceptional

10 May 2025

Kara

Charming Multicultural Experience

This is a lovely family owned and serviced little hotel/motel. Guests of all walks of life are treated well and the place is kept very clean. Some of the fixtures are outdated or need replacement, but the bed was really comfortable and my room was clean and fresh.

This is one of the nicer low priced accommodations in Chula Vista. And the price is quite competitive with other hotels in the area.

The neighborhood is urban ish and very walkable with interesting stores and restaurants all along the main street.

Friends_and_family Friends

2/10

Poor

05 May 2025

Jordan

DO NOT waste your money here. I understand you pay for what you get but I’ve traveled to a lot of places before, and payed way less for a decent stay.

This place was disgusting. First off, everything was stained, the chair, the couch, the pillows, the shower curtain, the towels, everything. I’m talking brown stains on the towels and shower curtain and red stains on the chairs. Secondly, I couldn’t even pickup anything without hair being on it. There was long black hair on the pillows, the sheets, and the bathroom sink and graffiti was written on the mirrors and in the fridge.

There’s also a lot of weird activities going on outside too. Drug dealers selling dope out of rooms, tweakers getting high on the steps and digging out of the garbage can, prostitutes going in and out of rooms, and people sleeping in their car in the parking lot. This hotel doesn’t even have enough respect or decency for their guests to put lightbulbs in the lamps or clean the mold out of their fridges.

My point being is this, they should be shut done or sold out to someone who cares to have a decent hotel. Overall this place could get someone seriously sick or hurt from the people that they let hang around there.

Business Self

4/10

Poor

02 May 2025

Zonia

Very loud noises at night. Sounds like some people live there

Leisure Partner

10/10

Exceptional

30 Apr 2025

Patricia

Safe

4/10

Poor

28 Apr 2025

Benjamin

Very unsatisfied

10/10

Exceptional

21 Apr 2025

Victor

Nice place

Business_and_leisure

2/10

Poor

20 Apr 2025

John

😢

Leisure Self

10/10

Exceptional

16 Apr 2025

Keyontae

Y

10/10

Exceptional

12 Apr 2025

DHAVALKUMAR

Walking distance of restaurants

Partner

10/10

Exceptional

11 Apr 2025

DHAVALKUMAR

All Good

Partner

10/10

Exceptional

09 Apr 2025

sara

While my stay at Big 7 the housekeeper where helpful the managers as well very understanding n welcoming. I would love to stay there again

Friends_and_family Family

8/10

Excellent

08 Apr 2025

LUIS

local area with local people ...

Leisure Friends

2/10

Poor

08 Apr 2025

Tomasita

When checking in. I asked if they can accommodate us on giving us a lower level as we had our grandmother with us that is elderly and he walks with the walker and they couldn’t also pulling in. We seen a gentleman take the screen off one of the windows open the window and open the door from the window and proceed to go in. There was a lot of people in and out banging on the doors pets in at the property very dirty. The towels that were given to us were very dirty.

Leisure Family

2/10

Poor

07 Apr 2025

Rosa

the property was not that bad, but it was just no access to the internet, and it was people fighting and arguing in the middle of the night next door at 1 in the morning drunk and loud for at least 90 minutes and no one from the hotel came to stop them.

Leisure Family

2/10

Poor

04 Apr 2025

Cynthia

Bed bug infestation. I got eaten alive. I feel disgusted. Horrible experience. Very bad area, dirty and I felt unsafe.

10/10

Exceptional

02 Apr 2025

Victor

Nice for the price