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SureStay Hotel by Best Western Chula Vista San Die

San Diego - CA · United States

699 E StreetView location

8.0/10Excellent1,976 Reviews
Cleanliness7.8/107.8
Service8.2/108.2
Comfort8.4/108.4
Condition7.4/107.4
Amenities7.4/107.4
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay Hotel by Best Western Chula Vista San Die

The Days Inn San Diego Chula Vista welcomes you to explore Chula Vista, California. Designed for comfort and convenience, this hotel offers a variety of amenities, including accessible facilities, Wi-Fi in public areas, a car park, meeting facilities, and a business center.

Guest rooms feature LCD/plasma televisions, non-smoking options, air conditioning, heating, and wake-up service. Take advantage of the hotel's recreational facilities, such as the hot tub, fitness center, and outdoor pool. The Days Inn combines warm hospitality with a lovely ambiance to ensure a memorable stay.

Read more about this hotelShow less

When you stay at SureStay Hotel by Best Western Chula Vista San Diego Bay in Chula Vista, you'll be by the ocean, within a 5-minute drive of Chula Vista Center and San Diego Bay.

This hotel is 6.9 mi (11.1 km) from Petco Park and 7 mi (11.3 km) from San Diego Convention Center. Make yourself at home in one of the 106 guestrooms featuring refrigerators and microwaves. 32-inch LCD televisions are provided, with cable programming available. Bathrooms have showers and hair dryers.

Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators By ocean Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 100 per accommodation, per stay
    • Breakage deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Masks are required in public areas for unvaccinated guests.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
    • Masks are required at the property for guests without COVID-19 vaccination
  • Minimal age
    21
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

San Diego Bay 1.4 km / 0.9 mi
Chula Vista Center 1.8 km / 1.1 mi
Chula Vista Bayside Park 3.2 km / 2 mi
Chicano Park 9.1 km / 5.6 mi
San Diego-Coronado Bridge 10.3 km / 6.4 mi
Petco Park 11.1 km / 6.9 mi
Imperial Beach 11.2 km / 7 mi
San Diego Convention Center 11.3 km / 7 mi
San Diego City College 11.6 km / 7.2 mi
The Rady Shell at Jacobs Park 11.9 km / 7.4 mi
Sharp Chula Vista Medical Center 11.9 km / 7.4 mi
Balboa Park 12 km / 7.4 mi
Jacobs Music Center 12.2 km / 7.6 mi
Seaport Village 12.2 km / 7.6 mi
San Diego Civic Theatre 12.6 km / 7.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1980
  • Year of most recent renovation: 2011
  • Total number of rooms: 107
  • Number of floors (main building): 2
  • Single rooms: 54
  • Double rooms: 50
  • Suites
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 39 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift accessExtra charge
  • Gym
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • CasinoExtra charge
  • Hot tub
  • Hairdressing salon
  • Spa centre
  • Breakfast
  • Continental breakfast
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED SMOKINGQUADRUPLE • QUEEN BED SMOKINGQUA.QN-JK

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    QUADRUPLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 26 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable5 photos

    SureStay Hotel by Best Western Chula Vista San Die

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Desk
    • Wake-up service
    • Wi-fi
    • Satellite TV
    • Individually adjustable heating
    • Bathroom: 1
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 30 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    SureStay Hotel by Best Western Chula Vista San Die

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Bathroom: 1
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 BedroomDBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    SureStay Hotel by Best Western Chula Vista San Die

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Desk
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Satellite TV
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Queen Size BedRoom • Accessible-Queen Size Bed • 26 m²ROO.H6-QN
    Room Accessible-Queen Size BedPhoto unavailable4 photos

    SureStay Hotel by Best Western Chula Vista San Die

    Room Accessible-Queen Size Bed

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-QN

    Room amenities

    • Microwave
    • Satellite TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 BedroomDBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable2 photos

    SureStay Hotel by Best Western Chula Vista San Die

    DOUBLE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1
    • Wi-fi
    • Wake-up service
    • Desk
    • Wheelchair-accessible
    • Individually adjustable heating
    • Carpeted floors
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    SureStay Hotel by Best Western Chula Vista San Die

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay Hotel by Best Western Chula Vista San Die

8.0
Excellent
1,976 Reviews
Cleanliness
7.8 /10
Service
8.2 /10
Comfort
8.4 /10
Condition
7.4 /10
Amenities
7.4 /10
100 reviews shown
6/10
Pleasant
23 Jul 2026
Kristen
Older hotel that has been updated. The tub needed to be replaced and the inside coating was peeling. Otherwise the hotel was clean and easy to get to.
8/10
Excellent
23 Jul 2026
Soe
Good price
10/10
Exceptional
22 Jul 2026
Luis
I went because my son had a Futbol tournament.

The amennities inside the hotel, and the proximity with other services were great for us.

I used the washing and dryer, the Ice machine, the breakfest, the restaurants beside the hotel, black angus and Mcdonalds, plus all the nearby stores, olus a farmers market and licor store.

The only issue, if you need the washer dryer, bring your quaters, 1.25 for washing and 1.00 for drying.

Staff was always helpfull, and ready to serve, the smile was only missing.

Rooms were clean, although they clean the room every other day, helpful hint, you can ask for clean towwels every day

Defenetly will stay again if needed.
6/10
Pleasant
21 Jul 2026
Melissa
Staff was so nice. Parking was perfect. Room itself was not nice at all. Felt dirty and unkept. The bathtub was pealing and you could really hurt yourself with the paint or whatever that was that was pealing off. The shower wouldn’t completely turn off. As hard as I turned it wouldn’t turn off. My husband had to help turn it off every time. For all that money they charge, I could have found something in better condition.
Family_with_children
10/10
Exceptional
20 Jul 2026
Lizandra
Great
2/10
Poor
20 Jul 2026
Stephanie
Breakfast was plain,only 2 kinds of cereal,just bagels an toast,only 2 kinds of juice apple an orange...
No sugar just brown sugar...
The staff for breakfast was very rude,she got mad cuzz somebody used the coffee cup for juice...
The manager was rude at first til I put him in his place...
The staff was nosey...
An I could go on in on...
Friends_and_family Family
8/10
Excellent
19 Jul 2026
Lorrene
It was quiet and a great locations. The room was clean and spacious. I’ve never stayed at a hotel you had to ask the front desk to open the door to get ice. The lobby door was locked at night and you had to go to a separate area for window service. The staff was very friendly and helpful. The breakfast offered on the second day of our stay was a lot less than the first day. No cream cheese for the bagels. We were there a half hour after breakfast started, and the offering were a lot less than the first day. We ended up going to McDonald’s that was close for breakfast.
Friends_and_family Family
2/10
Poor
19 Jul 2026
Chastity
They had roaches and mold growing in the shower
Self
10/10
Exceptional
19 Jul 2026
Nawat
Clean and spacious room with useful amenities in it. Nice continental breakfast. Plenty of parking spots. Will definitely be back!
Self
8/10
Excellent
18 Jul 2026
Robert
We enjoyed to stay very much it was clean. The property was quiet whelm maintained. I was frustrated with the lack of copy pod that was advertised as being in the room as well as no toiletries that were also to be provided all in all it was a good stay and we would use this hotel again.
Partner
6/10
Pleasant
16 Jul 2026
Christina
Disappointed with breakfast.
Family_with_children
2/10
Poor
15 Jul 2026
Geoffrey
The dresser drawers were all sticky. There were dirty spots on the wall like something spilled and then dripped down. The bathroom door was broken. The shower tub was pealing. They offered daily cleaning services but refused to come and clean. Even after repeatedly reminding them several times a day. There was almost no parking on outside and I had to park around the other side of the hotel in a restaurant parking area. There were only enough towels in the room for two people even though we had the double queen room. And they knew there would be 4 of us standing there. Their breakfast was just basically standard drinks and a selection of bread. And a couple of yogurts. The coffee actually was really good. And they had fruit as well. Won’t be going back.
Family_with_children
10/10
Exceptional
14 Jul 2026
Arcelia
I really recomendé , clean , good personal in the hotel . For sure I’m back again 🙏🙏🙏🙏🙏❤️
Family_with_children
6/10
Pleasant
14 Jul 2026
Elliot
Seedy area, paid too much for the property. Breakfast was lackluster. At $300 OTD look elsewhere. Thin walls, chemical smell. Will not stay here again.
4/10
Poor
13 Jul 2026
Marie
I felt dirty walking in the room. I can smell an ordor maybe from the carpet not being clean. The carpet is black/blue where you cannot see the dirt.Each time we arrived in the room it was stuffy with a stench. One night we arrived 1am no parking, we had to park way in the back of the parking lot, with an ugly camper. We passed by a homeless person sleeping on the side walk then we ran to our room. Each time we arrived to the room it was stuffy with a stench. Our fourth and last night there. The neighbors was yelling cussing at each other. I had to call the front desk. The desk clerk did come and talk to the neighbors that they were disturbing others. Walls very thin. No coffee maker.I will not ever book a room there. I would rather sleep in my car! The only pros, there was a refrigerator and microwave.
Friends_and_family Family
6/10
Pleasant
13 Jul 2026
Nancy
Plenty of parking. Room Carpet did smell. Resultants near by. Friendly staff. Near the freeway. Good stay for short stay
Partner
8/10
Excellent
12 Jul 2026
Kaylee
Easy check in. Lots of parking available. My only complaint is the other guests being too loud at late hours of the night
Family
6/10
Pleasant
11 Jul 2026
Jose
Clean room
Paint tub is peeling off not confrable while showering
Self
2/10
Poor
11 Jul 2026
Muhammed
I had to write something here. That’s why you see this review. I only have one thing to say, don’t even pass their street.
Family_with_children
10/10
Exceptional
08 Jul 2026
Chris
Clean rooms easy check in and out. Staff was great super friendly and parking was easy
Partner
10/10
Exceptional
08 Jul 2026
Ana
Nice hotel , close to many restaurants and gas station . Clean comfy bed . Second time staying here
Partner
8/10
Excellent
07 Jul 2026
Lingfang
Every thing is nice, especially location and cleanness. Only the check in staff not friendly.
Family_with_children
6/10
Pleasant
06 Jul 2026
Willie
Price not justified at all!!
Family_with_children
10/10
Exceptional
06 Jul 2026
Daniel
Clean room nice staff good breakfast
Partner
2/10
Poor
05 Jul 2026
Jacob
The ice machine was locked up and inaccessible without escort from office staff. Lots of police cars in the area. Dark and not well lit in the parking lot.
Partner
4/10
Poor
03 Jul 2026
Veronica
There was a cockroach in my room and my night was ruined .
Friends_and_family Friends
8/10
Excellent
03 Jul 2026
Allan
Good price parking food places close to
place
Partner
6/10
Pleasant
03 Jul 2026
Aisha
It was ok
10/10
Exceptional
02 Jul 2026
UBALDO
Very good location and good breakfast included.
Partner
6/10
Pleasant
02 Jul 2026
Mateo
Needed a place to sleep when i was in town for work. It served its purpos but did not wow me in any ways. The free breakfast was cereal and bagels with some juice options. If you are just looking for a place to sleep and nothing more this place works just fine. It also does have a few food places walking distance from it.
Business
10/10
Exceptional
02 Jul 2026
ZOYLA
Very nice stay, appreciated Violet and her help in getting us the best room for our family. The manager was present, working hard and helping customers as well. Overall, very happy with our stay. Clean room, generous continental breakfast, thank you so much for everything.
Family_with_children
6/10
Pleasant
30 Jun 2026
Amy
Okay everything was…
2/10
Poor
29 Jun 2026
Febiana
none will never stay there again very dirty , stains on bathtub floor dirty and smells so bad as soon as we entered the room and expensive for a bad hotel , never experienced a hotel like this, sorry
Family
2/10
Poor
28 Jun 2026
Brandy
I wish I could leave 0 stars. This place is not a safe or clean place to stay at all. I felt unsafe and turned around left as soon as I walked into the room. Lots of homeless people around the building and eating the breakfast. I would not recommend this place at all!
Family_with_children
10/10
Exceptional
28 Jun 2026
james
Staff was helpful, bed was nice, breakfast good have had eggs and so forth instead of just cereal and bagels.
Friends_and_family Family
2/10
Poor
28 Jun 2026
Muhammed
I had to write something here. That’s why you see this review. I only have one thing to say, don’t even pass their street.
Family_with_children
10/10
Exceptional
28 Jun 2026
fermin
Clean room
Family_with_children
8/10
Excellent
27 Jun 2026
michele
It’s an older hotel. Access rooms from outside and had to use stairs to get to room on 2 nd floor. Great location across street was an awesome Dennys and close to interstate 5 . Nothing fancy but was clean and had comfortable bed
Partner
8/10
Excellent
27 Jun 2026
Ana
Overall good stay for one day . Clean room comfy bed
Partner
6/10
Pleasant
27 Jun 2026
Karina
For starters, the staff were very lovely! In regards to the property, it could have been better. It’s like that saying “you get what you paid for.” The beds were comfortable. The bathroom area was the rough part. The bath seemed to be peeling from the bottom and the water temperature while showering was inconsistent at times. The walls are thin so if you’re looking for a place that is completely silent, this place may not be for you. There is plenty of parking, and no fee which is great. Didn’t try their free breakfast so no feedback on that. Room service was good. Overall, 3/5 rating. This place is more of a “just to sleep” hotel vibe.
Family_with_children
10/10
Exceptional
25 Jun 2026
Julia
Clean room good breakfast
2/10
Poor
25 Jun 2026
George
Terrible accommodations and they lied about giving me a refund, dont recommend
Self
8/10
Excellent
25 Jun 2026
Hari
Good for the price - especially if you need to stay for a week or so and are driving in (so that you can bring your own toiletries etc.). Never used the complementary breakfast from there because Denny's, Taco Bell, Mac etc, are within a minute's walk. The breakfast area was crowded - too small for the number of rooms.

The MTS is only a 3 minute walk from the hotel. There are gyms like the Chuze within 2 miles which you can use with their 7 day free pass if you so wish.

Overall, this hotel is good value for money.
Self
8/10
Excellent
25 Jun 2026
Jose
The front desk staff were very friendly and answered all our questions; the room was very clean, the beds were clean, and it was a peaceful place to rest. However, the experience was completely ruined by the Hispanic woman in charge of the breakfast area—she was incredibly rude! She would see that the food had run out but wouldn't restock it. I went to get breakfast for my daughter, and when I didn't see any sweet bread, I asked if she could help me; she just said, \"There isn't any.\" We also asked for fruit, but she refused to give us any, replying again in a defiant and nasty tone that there wasn't any—even though it was still early and there should have been some. We stayed at the hotel for three days, and she behaved the same way the entire time: items would run out, and she would only restock them if she felt like it, plus she would start putting everything away before 9:00 a.m. She is a bitter woman who ruined our stay at the hotel.
Family_with_children
10/10
Exceptional
24 Jun 2026
Julia
Nice room
8/10
Excellent
23 Jun 2026
RONALD
room was clean. Staff was helpful. Breakfast minimal, just ok.
Self
10/10
Exceptional
21 Jun 2026
Nickolas
Great place! Clean, great staff, will stay again for sure!
Family_with_children
8/10
Excellent
20 Jun 2026
Tara
Check in process was easy, the continental breakfast was decent. Loved having a washer and dryer, we used that twice. It only takes quarter though just FYI. Excellent location next to Denny’s and a gas station , a steakhouse, a grocery store, fast food, and only seven minute walk to the casino. The shower was big and good water pressure. The air conditioner unit was fantastic- kept the room very cool. A con was the ice machine- you have to go to the front desk and ask them to unlock it every time, Which is a pain. Also, the ATM machine appears to be out of money because it didn’t spit out anything.
Partner
10/10
Exceptional
20 Jun 2026
Thomas
quick check in
10/10
Exceptional
19 Jun 2026
Joel Christian
very helpful staff and nice people. room was clean and maintenance was fast to fix issue
Partner
6/10
Pleasant
19 Jun 2026
Anita
😊
4/10
Poor
18 Jun 2026
Raul
Staff Terrible Breakfast Good
room Is clean Parking Good
Partner
10/10
Exceptional
18 Jun 2026
daniel
the breakfast need add some proteins, like eggs
Family_with_children
10/10
Exceptional
17 Jun 2026
Jazmin
The only issue was AC wasn’t really cold.
Partner
10/10
Exceptional
17 Jun 2026
Karen
Clean room, short stay definitely will return.
Partner
2/10
Poor
15 Jun 2026
Tamara
Did not stay it did not feel safe and the room had a terrible smell and the carpet was nasty
Friends
10/10
Exceptional
15 Jun 2026
Nina Luisa
I spent 3 nights at this hotel. I requested for 2 beds since I made an error booking one bed only. They easily switch my room with a small fee. After one night, they called my room if everything is okay. I said yeah, aside from the tub, water won’t go down. They want to fix it right away but I asked that they do it the next day. I went to the reception office and reminded them the next day. By the time I got back the tub/shower was working fine. The room I was in was clean, there’s a good working fridge, clean sheets and pillow cases. Bed is comfortable. Air conditioning was great. shampoo, conditioner, lotion and soap provided with clean towels. I didn’t eat breakfast cos I always leave early. But i tried the coffee, it was alright. There were fruits and bread. They sell water and soda. But the soda was pricey. It’s okay for me since I didn’t want to leave to drive or walk to the nearest store. Location is quiet, near restaurants, grocery stores and the beach and the bay. I enjoyed staying here, definitely will stay here again. Highly recommended.
Partner
10/10
Exceptional
15 Jun 2026
Samantha
Jose at the front was super nice and made the process very quick. My room was clean and in well order.
Partner
8/10
Excellent
14 Jun 2026
Steven
Convenient location.
Partner
10/10
Exceptional
12 Jun 2026
debra
Glad I found this hotel. Convenient to every thing and local attractions. Continental breakfast included. Nice pool. Clean rooms and establishment. Check in and check out processes easy. Highly recommend
Family
10/10
Exceptional
11 Jun 2026
Angie
Great location. Room clean. Amenities ample. Continental breakfast great perk!! Front desk very kind and helpful. Near black angus or just fast food.
Self
10/10
Exceptional
11 Jun 2026
Rogelio
Rooms would make you feel like you’re at the Marriott. Guest services was great. Supplied extra blanket when asked. I would recommend this property.
Family_with_children
6/10
Pleasant
10 Jun 2026
Twana
Love the location. Close to Mexico,Imperial Beach,Premier Mall, downtown activities and lots of food choices.

The room has a roach in it !
Self
10/10
Exceptional
10 Jun 2026
Maria
Very clean room, close to interstate 5
Family_with_children
8/10
Excellent
09 Jun 2026
Jerome
Very nice hotel and quiet
Self
10/10
Exceptional
08 Jun 2026
William
Awesome customer service!!!!
Family
10/10
Exceptional
06 Jun 2026
omar
breakfast was great, great and helpful staffs.
Friends
10/10
Exceptional
05 Jun 2026
Pete
Great room great staff. Very clean great price . Pool is nice
Friends_and_family Family
8/10
Excellent
05 Jun 2026
Travis
Was a okay stay for 2 days, plenty of parking & a steak house right next to property
Partner
10/10
Exceptional
05 Jun 2026
Saza
Clean room, parking and above all their breakfast
Family_with_children
2/10
Poor
05 Jun 2026
Felicitas
Room had a horrible odor making it very difficult to enjoy the stay.
Family
10/10
Exceptional
03 Jun 2026
Javier Roman
SIN COMENTARIOS
Partner
6/10
Pleasant
01 Jun 2026
Ernesto
Overall a decent hotel but nothing to write home about. Just a decent place to stay for a short 1-2 nights.
10/10
Exceptional
30 May 2026
Yasutoshi
Good staff!
Self
10/10
Exceptional
25 May 2026
Isidro
Very friendly staff clean facility and never encountered any issues despite arriving at 2 am! Thank you
Family_with_children
6/10
Pleasant
25 May 2026
Lino
On arrival I saw a guy selling drugs to another individual.
No one was avaliable when chexking out. I was ready to check out at 7 am and I had to leave so I had leave my key / card with the lady attending the breakfast.

I hope I can get my deposit sice I couldn't talk to anyone in the front desk.
Family
8/10
Excellent
24 May 2026
Fernando
.
6/10
Pleasant
23 May 2026
David
Property was clean but breakfast was absolutely horrible.
Family_with_children
4/10
Poor
23 May 2026
Jose
Room had stains on the curtains and in the toilet. The shower floor was dirty and chipped. Yellow stains by the sink and hair in and around the toilet. The AC unit was filthy and did not work. Would not want to stay here again. OK if the only thing you’re doing is sleeping in the bed and leaving but not a Best Western “Plus”.

Also very noisy
4/10
Poor
22 May 2026
Stephen
I would not stay here again.
Partner
10/10
Exceptional
21 May 2026
ERNESTO
Great location and price for the one night stay
Self
10/10
Exceptional
16 May 2026
Hector
Comfortable clean
Partner
8/10
Excellent
15 May 2026
Jose
PARKING WAS OK
4/10
Poor
11 May 2026
Hector
This place is not 8.0 rating. It is more like 6.5
Partner
8/10
Excellent
08 May 2026
Kc
Breakfast was
8/10
Excellent
06 May 2026
Laura
It was okay. At night you can hear the train so loud.
8/10
Excellent
04 May 2026
SALVADOR
Check in and check out process was fast and easy. Staff were great and attentive to our needs.
Family
10/10
Exceptional
04 May 2026
Gustavo
The hotel is about 5 minutes walk to the Trolley stop, is in good condition and you get what you paid for.
The breakfast is OK, as you can expect is a fruit + corn flakes and that's it.
I recommend this acommodotin
Partner
8/10
Excellent
04 May 2026
Edith
The room inside was clean, towels were white and good condition, but the bathroom floor needs some scraping it looked pretty dirty.
The outside of the property was not very clean, they need to swipe it more often.
Family
10/10
Exceptional
03 May 2026
Omar
Absurdity great front desk service
Very helpful, love this place
2/10
Poor
03 May 2026
Fernando
Paid for two nights, but didn’t stay there room was very small and dated. Room had a feel of a motel 6 before it got renovated. Didn’t feel safe with all the questionable people walking around. Did not see any security.
Partner
6/10
Pleasant
03 May 2026
Veronica
Too many homeless people around the area
Partner
6/10
Pleasant
01 May 2026
Joselyne
The beds were clean and nicely made! Only complaint I have about the rooms is the bathroom, the tub still has hair from previous stay. Staff was nice and responsive. Breakfast was “continental” had good options for a quick breakfast. Plenty of parking
10/10
Exceptional
30 Apr 2026
Enrique
Great lication
8/10
Excellent
29 Apr 2026
Thomas
Basic hotel. Ok for an overnight. Parking was good. Breakfast was meh. Not the hotels fault, but I booked it late, and Hotels.com charged me $9 for their Stay Protection Plan, which I did not want or click on.
Partner
10/10
Exceptional
26 Apr 2026
Clarence
Next time I stay in the area I will stay at their property again
8/10
Excellent
23 Apr 2026
Charmy
Have stayed several times. Has what we need at a good price. Beds are comfortable, rooms spacious, microwave and fridge work. Places to eat in easy walking distance. We always shop at the little Mexican grocery store kitty corner across the street, as they have lots of ready to eat meals in the deli. Easy parking at the hotel.
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
George
Very convenient
Family
4/10
Poor
22 Apr 2026
Armando
Room smells like pee, shower not working property
Friends_and_family Family
4/10
Poor
21 Apr 2026
Rachel
The room was average conditions. Staff bad customer service. Breakfast was not fresh peanut butter was hard and watery, jelly containers were out dated
Partner

Location & surroundings

SureStay Hotel by Best Western Chula Vista San Die
699 E Street, San Diego, United States

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SureStay Hotel by Best Western Chula Vista San Die

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