Name: Ramada by Wyndham San Diego National City
Address: 700 National City Blvd, National City, 91950, US

2/10

Poor

06 Aug 2026

Haley

Booked a two-night stay (07/31–08/01), but the experience was completely unacceptable. Upon arrival, the surrounding area felt unsafe with significant loitering outside. The first room assigned to me was entirely uncleaned and messy. Front desk moved me to a second room, which had non-functioning lights and a strong odor of urine. I immediately returned the key and left the property.
I contacted Expedia Chat right away to request a refund. Although front desk staff (Cecily) assured Expedia they would handle it, the hotel later denied my refund citing a 24-hour cancellation policy. It is deeply disappointing that the hotel refuses to refund a guest after failing to provide a safe, clean, or habitable room. Avoid this property.

Left immediately upon check-in. Unacceptable conditions and terrible service. Save your money and book elsewhere.

4/10

Poor

05 Aug 2026

Epiphany

N/A

6/10

Pleasant

05 Aug 2026

Vincent

We have stayed at this hotel 3 different years after our fishing trips. This year it was in need of a good cleaning.

2/10

Poor

05 Aug 2026

Sierra

I put my oldest daughter and her younger siblings at this hotel for 1 night and immediately already had a bad feeling! First room smelled horrible like cigarettes and dirty, second room wasn’t even turned completely over, third room my daughter got bit by a bed bug and then fourth room there was roaches! At this point i demand a refund and book elsewhere. Front desk guy was great he did what he could to help not his fault one bit. Management/owner need attention this place is horrible!

2/10

Poor

05 Aug 2026

khatija

This was the worse experience I ever had with a hotel. From second night AC was down, when we ask the staff they promised it will be fix next day, so we slept in loud AC noise. Promise was not fulfilled. Complain again and answer was, you can take a fan to ur room. Well, they were not willing to drop the fan off. Decided to complain to lovely Expedia and rep was nice and said I will help you. Once I narrated what happened, her answer, we are third part.y and only hotel can help. Meanwhile she asked, anything else I can help you with. Trying to change the room but Hotel was solid booked but promise was next day we willl get a new room, which didn’t happen but maintenance guy fixed it but temperature still quite warm. I gave up, since we were leaving next day. No hair dryer, no soap, no shampoo. I will stay very far away from Ramada.

4/10

Poor

05 Aug 2026

Hannah

First off. Shame on Expedia. They certainly don’t want this review posted this is my fourth attempt to post this review This dive motel does not have any sort of breakfast let alone free with stay. I have never taken the time to leave a review but this place was shady at best with homeless hanging out in the lobby area with flea ridden dog. The rooms were filthy. Floors have not been mopped in a long time. We had to keep our shoes on or our feet turned black from the floors. They tried slipping a parking fee which the kind staff waived (staff was nice truly) because the pool was closed. They said hot tub was available but it looked like someone had the runs and didn’t make it out in time. I took a broom which no one noticed likely because they don’t use them and swept our own rooms. Asked for a mop. The poor cleaning gal seemed confused and said they don’t have any and they are expected to use a hand towel that does not attach to the mop head to attempt to clean the floors. I did use this and mopped our own rooms and the towel was black both sides from mopping 2 rooms. Bath tubs were filthy and have not been scoured in years. No hair dryers in room but that’s the least of my concerns. Working door deadbolts were more in need. Oh also not the deal breaker but the two queen beds are smaller than full size beds. The sheets were clean(thankfully) until our dirty feet hit them. The staff are super nice but overworked. If you book here to save $ you are warned.

6/10

Pleasant

04 Aug 2026

Tilahun

Good thing it’s quiet the room not that much clean

4/10

Poor

04 Aug 2026

Eduardo

Tv didn't work. 1st room reeked of smoke .. ice machine broken on my floor .. it is very unlikely I will ever stay there again !

2/10

Poor

04 Aug 2026

Karina

Requested refund, denied

10/10

Exceptional

04 Aug 2026

Alexander

Gino was a great help and always had a positive attitude.

2/10

Poor

04 Aug 2026

Gustavo

Horrible stay, the assistant general manager told us to sit down stating check in was at 3pm checked my phone time was 258pm.
No toilet paper in the bathroom no towels the tv was broken. It was a non smoking room and it smelled like straight cigarette.
The pool was closed and they never gave us a prior notice we took our kids because of the pool and there should have been some type of email to inform us of the changes. No email, the staff had no sense of urgency to check us in. Assistant general manager was just walking around while there was tons of people waiting to get checked in. It’s real sad the way they operate here. There was trash on the elevators trash in the hall ways. I will never book here again.

6/10

Pleasant

04 Aug 2026

Silvia

Great location and friendly staff. Not a family friendly location due to surrounding area. People smoking weed on balconies. There was a leak from the very loud a/c that was dripping on the sink all day and night. Pool was out of service and hot tub was not clean. Lots paid self parking available.

4/10

Poor

04 Aug 2026

marcel

we arrived late for check in and there was lots of confusion,the fire alarm

4/10

Poor

04 Aug 2026

Dena

Room wasn't that clean, floor was dirty. Leaky sink, bathtub drain had to be propped up to drain during shower. Front desk never answer the phones

2/10

Poor

03 Aug 2026

Joshua

The property was atrocious. Every night we pulled in there were prostitutes our front. There were cockroaches in the rooms, one night we had no running water so we couldn’t shower or use the restroom. Another night the fire alarm went off at 11pm with no explanation why. DON’T stay at this property

10/10

Exceptional

03 Aug 2026

Jennie

Staff was awesome

4/10

Poor

03 Aug 2026

Nong

the sink top were dirty. the staff tried to charge me for parking

8/10

Excellent

02 Aug 2026

Loan

Wi-Fi works well and parking should be lowered or free for customers. The staffs were helpful. I wished that they had bring new towel for the amount of people in the room. The key cards doesn't work everyday and needs a recharge. The room’s floor looked dirty and there were cockroaches coming out at night. Also, the room needs a blowdryer.

2/10

Poor

02 Aug 2026

Zuleima

The room we stayed at had dirty dried up ketchup on the room phone. If they don’t clean that can’t imagine what else they cut corners on. The tv didn’t have a remote, shower curtain wouldn’t close all the way. The shower just looked old.

2/10

Poor

02 Aug 2026

Jessica

The pictures online are not accurate. The building is not maintained. Elevator, floors and walls are filthy. The curtains in the room were badly stained. I found a cockroach in the restroom. The staff was very friendly, but most of the lack professionals, especially the manager on duty Espie.

I would never stay here again. The pictures need to be updated. Also, it took over an hour to check in.

4/10

Poor

02 Aug 2026

Juan

Did not like the bugs in the room. The shower was dirty and the shower was not very good. Do not know why the a.c. was not turn on in the lobby. One of the lamps in the room had a short in it. The towels had a smell to them. The bed had a creaking sound when you move a certain way. The restaurant has been closed for a while. The a.c. in the room dripped in the bathroom.

2/10

Poor

02 Aug 2026

Yolinda

4/10

Poor

02 Aug 2026

John

Hair was all over the floor. They don't place an extra roll of toilet paper in the bathroom and I could not get one when I requested it. The Health dept warned not to use the hot tub but the hotel said it was ok. They only placed one coffee bag in the room.

2/10

Poor

01 Aug 2026

Santosh

Very bad

2/10

Poor

01 Aug 2026

Santosh

Very bad experience

2/10

Poor

01 Aug 2026

Oscar

No towels and not enough employees

2/10

Poor

01 Aug 2026

Imad

The hotel has 0 service, the customer service and the front desk has bad attitude the property is not clean at all stains on the covers, towels and the mattresses. When i asked for towels they told me we dont have enough towels ... I couldnt take a shower

8/10

Excellent

01 Aug 2026

Jamie Lee

Firstly Dora on reception was amazing - so helpful and cheerful.

The hotel location for use of the Trolley to the Tijuana and downtown is great - very quiet neighbourhood and a short walk to Walmart.

The pool was closed during our whole stay which would have been useful in the heatwave, there was also a huge leak which affected multiple rooms and when we discovered our room had been impact we were moved 2 floors up very quickly.

Parking is plentiful.

If they could have fixed the pool and somehow figured out the smell in the gym which smelt like fuel it would have been near perfect for two brothers visiting SD for the first time.

4/10

Poor

31 Jul 2026

Katherine

The staff was incredibly friendly. They get 5 stars. The property and area are another story. The bathroom toilet didn’t work, but my husband fixed it. There was visible mold in the bathroom on the walls and on a portrait. The bathtub was dirty with dirt/hair. I wore shoes in the shower. The floors everywhere in the room and on the property were visibly dirty and needed cleaning. The AC didn’t work and made an incredibly loud sound when turned on. We were given 2 towels for 4 people. The pool was non operational as it had been shut down by the health department per a sign on the gate. The area was not somewhere you wanted to be out at night. Prostitutes were hanging out by the parking lot entrance trying to get anyone driving by’s attention. I am almost certain there are people living in this hotel. You would go outside your room and people were hanging out and smoking weed in the walkway or with their doors open. We were woken up in the middle of the night multiple times by people trying to get into our room. This hotel needs a lot of work and attention. I would not recommend staying here with a family.

4/10

Poor

31 Jul 2026

Morgan

Very dirty elevator
Close to freeway, but kind of dangerous area

8/10

Excellent

31 Jul 2026

janos

If u just need to sleep somewhere were close to downtown, corona beach , and highways its good. Definitely the property need some renovation and better amenities, a/c wasnt cold enough, telefon , tv wasnt working , no microwave in the room if u want to heat up your food. For what you get for the money they asking its should be cheaper but around conic con its good enough. Wyndham needs to put some money back into this property !! Staff, managers were great !!! Still recommend it !

6/10

Pleasant

31 Jul 2026

Leo

Front staff was kind

8/10

Excellent

31 Jul 2026

Elias

Smoking areas

2/10

Poor

31 Jul 2026

Jusseth

I rarely leave negative reviews, but I feel it’s important to share my experience. We checked in around 7:00 p.m., and the lobby was extremely busy. What stood out the most was that there was only one employee working the entire front desk. His name is Seddi, and he was helping a constant line of guests, answering questions, handling check-ins, and doing everything he could by himself. Even under all that pressure, he remained friendly, patient, and professional. He deserves recognition because he truly did an amazing job with the situation he was put in.
Unfortunately, the hotel itself was a different story. After checking into our room and getting ready to shower, I realized there were no towels. I had to get dressed again and go back downstairs to ask for some. Seddi immediately apologized and got towels for us, but while I was waiting, another guest came down with the exact same issue. Clearly, this wasn’t an isolated mistake—it was a housekeeping problem.
The lobby also had a musty smell, and the overall property just felt poorly maintained and uninviting.My frustration is not with Seddi. He was outstanding. My frustration is with management for leaving one employee to handle such a busy evening shift alone and for allowing housekeeping to send guests into rooms that weren’t properly prepared. A huge shout-out to Seddi for staying calm, professional, and providing excellent customer service despite being set up to fail. He deserves a lot of credit.

10/10

Exceptional

29 Jul 2026

Melisa

I already have my next trip booked here just make sure you're asking if you like your room hotter or colder there are also doing a little bit of remodeling so the restaurant may or may not be opened upon your trip

4/10

Poor

29 Jul 2026

Todd

Great staff
Terrible property

6/10

Pleasant

28 Jul 2026

Aja

Let me first just say , this place has seen some years and can use an update. However, it's safe, SDCC affordable, and cleanish. The staff was amazingly helpful, and the manager, Espie, was especially helpful when dealing with the following. We, of course, checked in to the hotel on the fabled nightmare weekend of SDComic Con. I booked on Expedia.com 6 weeks prior. Now, most people know to book early this weekend to get a cheaper rate; however, this room's price stayed about the same as I searched. It advertised a spa, pool, 2 beds, 1 bath, and parking. What we got was one bed, a not-so-great room, and noisy pipes. That was due to booking with Expedia.com; apparently they oversold their 2-bedroom rooms and only had king-sized beds. Something that my co-worker and I had to share. The lovely workers did a great job of informing patrons about what was happening and helped get people placed and upgraded. Check-in was quick, as was check-out. They got us all sorted and roomed quickly. As for the upgraded room. Oh boy, they need a refresh badly (not the workers' fault). The floors and bed were clean (perfect). But the in-room fridge, art, microwave, pipes, and the shower all had rust and mold in very visible places. The curtains were torn and falling apart. The sink was funky with draining, and when you flushed the toilet, the pipes gurgled. As for the Pool/spa, closed due to a health dept note on the gate. Overall, it was sleepable; cleanish, just a little disappointing. Just OK

4/10

Poor

27 Jul 2026

Zachary

I stayed at Ramada from 7/20–7/27, and this was one of the most disappointing hotel experiences I’ve had. The first room was completely unacceptable: dirty floors, a bathroom door falling apart, urine on the toilet, a filthy bathtub, a non-functioning A/C, a refrigerator that didn’t cool, and cracked floor tile. After showing the front desk, we were moved to another room.

Unfortunately, the replacement room had additional health and maintenance concerns. There were no towels upon arrival, requiring another trip to the front desk the next morning. The following day I found a pillow stored without a pillowcase, and another guest was told there were no clean towels available. The shower head was coated in green buildup, forcing me to purchase and install my own so my family could shower. The drain was clogged with hair that I personally removed, and there was visible black mold in the shower grout. The floors were so dirty they turned my son’s feet black within minutes.

Most concerning was the lack of cleanliness and security. Homeless individuals were walking the exterior corridors checking room doors, the A/C constantly smelled of marijuana, and large gaps around the entry door allowed outside odors inside. Staff appeared severely understaffed, and concerns were met with minimal urgency. I spent the week focused on protecting my family rather than enjoying vacation. I cannot recommend this property until management addresses the maintenance, staffing, and security failures.!

2/10

Poor

27 Jul 2026

Carrie

Where do I start? Our room wasn’t ready when we arrived at 3. Once we finally check in our room was filthy and appeared to be under construction. No tv, no fridge, no towels or pillows. Front desk would not answer the phone and when we decided to walk downstairs we were told we had to wait in the check in line to be helped which was extremely long. Once we finally spoke with staff we were told they had no clean towels at the moment and to check in tomorrow morning. We were told a fridge and tv would be placed in our room “soon”. Soon was 4 1/2 hours later. We reserved 6 nights and our room was not cleaned once. After the second night I returned to the front desk to see if we had to request room cleaning. They said we did and so we did yet it was still never cleaned. Someone did stop by on our forth morning to collect dirty towel around 8am but never got clean towels nor was trash removed or the room cleaned. I also went to asked for pool towels was given them only to walk to the pool and see it was closed. When I returned to the front desk I was told it was up to our discretion to swim and it was as treated with chemicals 3 days ago. Owning our own pool 3 days should be fine. The kids got in the pool only to have another staff march out of its a huge attitude asking if I saw all sign indicating the poop was closed. Extremely disappointed and will never return. Stay far away from this hotel.

4/10

Poor

27 Jul 2026

Suzette

We had to ask twice for towels, only one person was working the desk during comic con week, the guy who checked us in knocked on our door to confirm if the room was occupied, we had to ask for a microwave, the cafe wasn’t open, the room was small and looked rundown. We are coming back to San Diego next year but will definitely avoid this property. Seddy was left by himself a lot and I have never seen the manager. One woman at the desk was very nice and the guy cleaning the walkway, Daniel was also very nice. It’s not enough to get me to go back unfortunately.

2/10

Poor

27 Jul 2026

Jonneice

Overall, my stay was very disappointing. The bathroom did not have a shower curtain when I arrived, which was a major inconvenience\. Housekeeping did not service the room daily as expected, and despite requesting fresh towels from the front desk, they were never delivered\. Unfortunately, the lack of attention to these basic accommodations made for a very poor guest experience\.

2/10

Poor

27 Jul 2026

Jeremy

The building is falling apart and has zero maintenance it seems. My hotel room had stained sheets. Stained window curtains and water damaged walls roof and baseboards. Above my headboard on the ceiling was all stained from water damage and just putty over the cracks caused by the water. The phone on the desk next to bed had water damage as well. The toilet was broken and would not flush without pushing down the float in the tank to get it to refill. There was mold growing in the shower walls and ceiling. The toilet leaked water on the floor every time it was flushed. The sink faucet leaked all over the counter when turned on from bottom of the faucet. There was hair stuck to the walls in the bathroom and hairs stuck to my blanket. I travel for work very often and create content on my travels. The floor was dirty to which I kept my socks on all the time. My last day there I asked for a towel to shower before checkout and waited an hour with no help. I went to the front desk to ask for a towel again to which I was told they have none. So I waited an hour without being told they didnt even have clean towels available for guest. Walking through the stairwell was absolutely disgusting because it was turned into a bird house with poop covering the walls, stairs and floor. The smell was terrible. A cot rolling bed was left outside my room on the balcony for 2 days. Just sat there. I do not recommend this hotel if you need a clean place to stay.

2/10

Poor

27 Jul 2026

Katelyn

We usually don’t complain but this was one of the worst hotel stays ever for us. When we arrived, there was a line of people because they “ran out of double bed rooms” The only option we had was to cancel or to have a King with a roll away. We had made a double bed reservation AND ALREADY PAID MONTHS AGO!!!!!! The roll away bed was disgusting and hard. Hurt us every night. The sheets were clean but the mattress was discolored and gross. There were baby roaches all over in the bathroom. We tried to use the hot tub and it was like warm, cloudy and slimy. They had NO CLEAN TOWELS IN THE WHOLE HOTEL!! We used the towels 2/3times each and then they didn’t have new towels until Monday morning when we checked out. THEY WERE OUT OF TOILET PAPER!!! How?? They had mountains of garbage bags the whole time in the area next to the elevators….. The staff were mostly kind but this was all so ridiculous… Super upset and disappointed.

4/10

Poor

27 Jul 2026

Julie

Staff at the front were very helpful, however our room did not get cleaned once. We didn’t get new towels the entire week and besides when we went downstairs to get some. When we arrived the room didn’t seem to be super well cleaned either.

2/10

Poor

27 Jul 2026

Courtney

Pool was closed
Room smelled like cigs
Staff was nice

6/10

Pleasant

27 Jul 2026

Scott Shaun

Super cheap but overbooked (I got my room but others turned away), no new towels at all during my 5 day stay, chips in walls of offices and bag room, no AC in lobby, air conditioning sounded like a motorcycle all night, pool out of order for apparently a long time. Served its purpose though. Took 20 mins to the convention centre.

2/10

Poor

26 Jul 2026

Richard

Horrible stay. Upon arrival, there were no towels or toilet paper. The sink had a pipe above it that had a constant leak, assuming for the AC, however for an entire building there should be a better system. Water pressure in shower sucked, the fridged leaked water all over the floor. The restaurant and bar shown in the amenities were closed down. The HouseKeeping was probably the worst thing about the place. Not once in the 4 day stay did they replace towels, toilet paper, threw out trash, clean or make beds. They knocked once while we were still in the room and we stated we were about to leave for the day if they could come back, they asked for our towels, to which we gave them our dirty ones, assuming we'd return to a clean room and new ones but no. Upon return, the room was the same, trash cans still full, we had to use our own shopping bags to make another trash bin and ask the front desk for more towels. The crazy part is THEY CAME BACK because they had placed two toilet paper rolls on the end of our unmade beds. Do not bother staying here.

4/10

Poor

26 Jul 2026

Anthony

The entire staff was amazing. That being said the place was a mess. Nevermind the amenities the basics were missing there was a big hole where the mini fridge was supposed to be and we had to wait a couple of hours for a trash can and the hair dryer that was supposed to be in the room. There was flooding a couple of floors above us and it poured into our bathroom. We couldn’t change rooms because it was comicon and all the rooms were full. It didn’t look anything like the picture. The floors were very dirty and a huge water bug crawled out from under the tub. They said they are under new ownership and are awaiting renovation. Wait for the renovation.

2/10

Poor

25 Jul 2026

Dami

Suck

10/10

Exceptional

24 Jul 2026

Jose Albert

We were greeted with cheer!! Breakfast was delish!! As we departed we were wished safe travels!!

Partner

10/10

Exceptional

24 Jul 2026

Marsalis

Seedy my guy at the front is amazing yall should give him a raise really looked out for us genuine dude. Really the only good thing yall got goin over there. Shoutout seddy and the staff

2/10

Poor

24 Jul 2026

Gwen

The hotel was disgustingly filthy. Was rated a 3 star but was horrific. moldy.. dirt all over the floor.. looked like it hadn't been cleaned in years.. the room smelled horrific.. like crazy strong perfume trying to cover something like smoke up or something. The staff did try to find another room, but the other room was no better. It was so bad that we left after 10pm to find another hotel. As we were leaving there were 3 other people also leaving because their rooms were so bad also. This place should be condemned. Definitely the dirtiest and most run down I've seen. How it's rated 3 stars I don't know. Was worse than a gross 1 star motel.

6/10

Pleasant

24 Jul 2026

Jonathon

No towels. Roof was leaking water near the bathroom.

2/10

Poor

24 Jul 2026

Kathleen

The property had roaches, some terrible smell coming from behind the refrigerator in the room. The room we were placed in had an issue so we were moved to another room and the deposit was double charged. Never again.

2/10

Poor

23 Jul 2026

Adam

Mold in the bathroom fridge leaked pulled in work. No breakfast then there was rats

4/10

Poor

23 Jul 2026

david

Shows outside pool but when I came it was closed due city inspection pending and only allowed spa usage.
The trash sitting at the corner of the floor entrance corner to the rooms smelled bad.
Ice maker every 2,4,8 floors but only the 8th floor ice maker was working.
Food court was in construction so no food was available to order.
My room did not have any towels so I had to ask for towels ech day.
No hair dryer. I had to ask for hair dryer also.
Room not cleaned. Hacked under the bed and had sunflower seeds left from previous guest.

6/10

Pleasant

23 Jul 2026

Monique

The rooms were dirty, sink was clogged, we didn't have a microwave in the room. There was only one person checking in people despite there being 2 others at the check in desk. It took an hour for check in.

2/10

Poor

23 Jul 2026

Jesus

Poor hygiene, no bath towels after calling 2x and even speaking to hospitality staff who didn't have towels on their carts. Pubic hair under the mattress, dirty comforter

4/10

Poor

22 Jul 2026

Tawny

Only plus side was the pool and hot tub, despite the warning from the city on the gate for it, we and many other guests were told we can go in.
Bathroom in room looked like they hadn’t been clean in months, faucet not even fully attached to the tub. Shampoo and conditioner dispensers were taken out & only palm size amenities provided. Multiple roaches crawling around and bed smelled of body odor like it hadn’t been cleaned in a while. Extremely run down but pool and staff were nice in this heat.

Alarm went off saying to evacuate because of another resident smoking near elevator on different floor.

Bar and restaurant were also closed and not open to the public yet despite being listed as amenities.
Desk staff was very kind and professional.

4/10

Poor

21 Jul 2026

Miriam

The location was not bad, it’s near a lot of things, there is plenty of parking and staff is friendly.
The room was not cleaned properly, in the bathroom there was a used shampoo bottle and hairs in the bathtub, super gross. At night time, we saw 3 small cockroaches also in the bathroom. The floor through the room was not mopped, you could tell right away. The AC rattled like crazy, we told the staff and all they said, oh, sorry!!
Definitely lesson learned, I will NOT stay there again!

Partner

6/10

Pleasant

20 Jul 2026

Ivan Eduardo

The room was relatively ok, but they did not take out the trash or change towels and sheets in 3 days.

Family

6/10

Pleasant

20 Jul 2026

Marco

Room was nice and clean. The only thing is the air-conditioning was not working maintenance. Had to come up and figure out what was wrong. They figure it out, but it still was just blowing cool air not crispy cold AC until the next day on my second night.

Self

4/10

Poor

20 Jul 2026

Rona

I will never stay here again. Some of the staff rude. 7 days they only clean my room once and not because I didnt ask. They have roaches. And The staff kept running my credit trying to get more money when I already paid for my stay.

Self

4/10

Poor

20 Jul 2026

Maverick

Needs improvement

Family_with_children

6/10

Pleasant

20 Jul 2026

Theresa

Our room wasnt ready, there was no towels we had to keep asking for them. The tub was old looking the remote to the TV didnt work someone had to come bring us a new one which stil didnt work. It was a decent place to stay for the weekend but not sure if we would stay again. One thing staff was very friendly

Partner

2/10

Poor

20 Jul 2026

Miguel

Think twice before you book a room in this hotel.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Emelene

I say it’s a over 5 Star Hotel

Family_with_children

2/10

Poor

19 Jul 2026

Amy

Charged the $100 deposit 3 times! Room was dirty. Lobby bathrooms filthy. Pool closed by the health department. If I could give -1 star I would

Family_with_children

10/10

Exceptional

19 Jul 2026

Jose

Was very good

Family_with_children

2/10

Poor

19 Jul 2026

Dario

We weren't notified about pool being closed and Continental breakfast not being served due to some maintenance issues for the whole 4 days we spent there. properties very poorly maintained, dirty surfaces and lots of trash around. \"No Smoking\" not enforced, marihuana smell all over the place, even when maintenance guy was riding the elevator with other person seemed stoned.
It was an ugly experience for sure, and we are not coming back!!!!

Friends_and_family Family

4/10

Poor

19 Jul 2026

sarah

The bathroom picture frame was full of mold. The rooms are in terrible condition

Partner

6/10

Pleasant

18 Jul 2026

RHONDA

It was an ok hotel with a really nice view of the bay. The first room they put us in had no working bedside lamps and a leash in the ceiling over the sink. The guy at the front desk was really nice and apologized and quickly moved us to another room. They also advertise on the website that they serve breakfast but when we asked about it, we were told that their restaurant hasn’t been open for awhile now.

Partner

8/10

Excellent

17 Jul 2026

Michael

Staff work hard to accommodate place is fine needs work but no problems while staying a week

Family

2/10

Poor

17 Jul 2026

Ben

dangerous to stay here. Do not visit this city. Very bad, very unsafe, lots of crime and illegal activities going on just outside the doors. Don’t go out at night if you must stay here. Unclean, run down, perpetually broken and stuff not working. Avoid.

Family_with_children

4/10

Poor

17 Jul 2026

Walter

.Hidden parking fees
.Unannounced charges
.Basic requests not met
.Dirty unmaintained property
.Property amenities unavailable
.Unapologetic to misleading info given

Partner

2/10

Poor

17 Jul 2026

Cristy

Hotel en muy mal estado desde que entras el hotel está sucio habitación mala no ay ni una silla para que te sientes el personal muy mal encarado la verdad que no es terrible no vallan alli

Family

2/10

Poor

16 Jul 2026

Wendy

No towels, no problems
No breakfast.
Room was filthy
They do not answer phones at front desk. Really bad area.
Big gap under door.

Friends_and_family Family

4/10

Poor

16 Jul 2026

Martha

Found a cockroach and the vibe was the same. The view was cool, safety was good.

Partner

6/10

Pleasant

16 Jul 2026

Edson

N/a

Family_with_children

6/10

Pleasant

16 Jul 2026

Melina

First checking in I was in line and they took another person before me that got there agter me. There is no breakfast or food area. It was closed. Pool was closed for health issues per state regulations. Jacuzzi was open but no towels provided. The floors in the room where very dirty. When wiping up the wet floor the towel was black. When looking down from the 6th floor there was a BIG rat running around the top roof of the 1st floor. Tried using the ice machine but was informed that only the one on the 8th floor worked. When asking for more towels at the front desk on employee said no and the other brought some out. Definitely not re-booking this place!

Family_with_children

4/10

Poor

16 Jul 2026

Rosa

It was an okay stay, but there were cockroaches in the room.

Family

4/10

Poor

15 Jul 2026

Julie

The staff was friendly, but that's about the only positive thing I can say. I really wanted to leave as soon as we walked in, but was unable to find another room.
The building is 100% unsecured, exterior doors that anybody from the street can access. The parking lot is also unsecured. Floors were sticky, beds were uncomfortable, the a/c was ridiculously loud, no hair dryer in the room (thankfully they found one), the restaurant is closed.

Family_with_children

6/10

Pleasant

15 Jul 2026

Pamela

There was paid parking; I thought it was included. There was only 1 luggage cart.
There was no breakfast; I thought it was included. The bar/restaurant was closed for business.
Scantilly clad women were at the corner of the property. Yikes.

Self

10/10

Exceptional

14 Jul 2026

Tanisha

The bay city view is awesome and really pretty at night you gotta check it out ask espie the GM she’s wonderful and Seddy will give you all great places to eat

Family_with_children

4/10

Poor

14 Jul 2026

Katrina

Not happy with the amenities and the cleanliness. The pool, sauna, no daily housekeeping, and the laundry room were all broken, the staff said it’s been trying to get fixed for forever. They also didn’t have blow dryers when asked or hand towels when asked. The cleanliness was very poor, the floor in our room turned our feet black, we had to keep socks on the entire time even coming out of the shower. We stayed for 4 days and the daily housekeeping that was promised didn’t come once.

Friends

2/10

Poor

14 Jul 2026

Queenie

The room was dirty. Staff new. Did not know how to handle situations. Room ac flooded room two days. Roaches were in the room. Bedding smelled like it was used BO.

Complained to staff they came cleaned up water turned off ac it’s too hot for no ac. It was a joke. Prepay. No refund is only way they make money! Don’t stay here!!!!

Roaches travel ! Think before you stay. Do a walk through. See it before you stay here. Cheap is not good…

Buying through a online third party does not assist with issue of refund either

Family

2/10

Poor

14 Jul 2026

Geneva

Definitely will never stay here again

Friends_and_family Family

2/10

Poor

13 Jul 2026

Jeremy

O

6/10

Pleasant

13 Jul 2026

Mikael

View and proximity to restaurants

Family

10/10

Exceptional

13 Jul 2026

Crystal

I just wanted to express my gratitude to Ms. Espie the hotel manager for making our stay at the Ramada the best! Yes, the building is a little older and needs to be updated but you get what you pay for and for the price, it was a great stay. The room was clean and bed was comfy!! We had an amazing view from the 10th floor and got to see all the fireworks for 4th of July.

Ms. Espie's customer service is exceptional. Our plane landed way earlier and check in wasn't until 3 pm and she made sure we had a room right when we arrived and accommodated everything for us to make our stay better.

Thank you again for everything Ms Espie.
My wife and I will definitely be back!

Partner

2/10

Poor

13 Jul 2026

gabriel alan

honestly when I initially first checked in, the wait at the lobby was just undeniably long, there was only one person infront of me in line with two individuals at the front desk. to check in, the process was long and just tedious from signing paperwork and doing the $100 down if you guys didn’t know. It seems as if they just need to find a more effective system because it shouldn’t take longer than 30 minutes to check in.

also the elevator, it js randomly stopped and then started so maybe get that checked out.

Partner

8/10

Excellent

12 Jul 2026

Jason

Clean and comfortable economy stay. Mini-fridge, microwave, coffeemaker, and everything works. View the ocean/shipyard from upper floors. Convenient metro.
Downside: seedy neighborhood. Unsafe outside at night.

Self

2/10

Poor

12 Jul 2026

elizabeth

The room smelled, no towels at all provided in the room. Refrigerator did not work. The hotel is located in a bad area.

Friends

6/10

Pleasant

12 Jul 2026

FELIPE

There were cucarachas in the room

Friends_and_family Family

4/10

Poor

12 Jul 2026

tracy

I'll start with the pool being closed, one of the main reason I even stay in hotels and we couldn't use it. Our second room key did not work and the staff system to fix it was down so thankfully my husband was in the room so he could let me in. The tub has stains in it and we didn't have towels when we arrived, lastly our toilet was running all night keeping me awake, that along with the sounds of the freeway and all told I only slept about 1 hour. If you have to stay here I recommend asking for an inside room not a water view room. That's just the hotel review, but travelers beware the neighborhood is really sketchy and there were \"working\" girls entering the hotel, staff was quick to move them along but then my husband saw them right outside on the corner, not exactly a family friendly atmosphere. I absolutely will NOT be returning here.

2/10

Poor

12 Jul 2026

Ashley

The hotel was disguising and so dirty. The room that we got had not been mopped or cleaned for days. The entry to the hotel was filthy. There’s dirt on the walls and the whole place was completely unkempt

Partner

2/10

Poor

12 Jul 2026

Joseph

Front desk is excellent.
Parking is oK
The whole hotel is a trash (bathroom, walkway, elevator is all dirty.

Family_with_children

8/10

Excellent

11 Jul 2026

Juan

Good location in San Diego but the Hotel had no ammenities like restaurant or breakfast. The room had a great view but it look old and some dirty spots

Family

2/10

Poor

10 Jul 2026

Genevieve

All amenities were out of service. No pool, no restaurant, no bar as the hotel stated. No laundry is site. Room next to mine has a leak and flooded my room. It was aweful. There was a garage that was closed so it was limited parking

Family_with_children

10/10

Exceptional

10 Jul 2026

Christopher

Loved the entire stay. The shower was basically only super hot. Even when I would have it turned to cold. Other than that I couldn’t give enough thumbs up

Self