Name: Pier South Resort, Autograph Collection
Address: 800 Seacoast Dr, Imperial Beach, 91932, US

10/10

Exceptional

30 Jul 2026

Virginia

Beautiful ocean front view of the Pier. Restaurant food was excellent.

10/10

Exceptional

30 Jul 2026

Jenna Lynn

This was a spontaneous getaway for me and my teenager. Highly recommend an ocean front room. Beach advisory so unable to swim in imperial Beach, but that is not the fault of the hotel. It was still lovely to be able to sit on our balcony and listen to the waves and watch the sunset. Also awesome to have a pool and a hot tub to do that from. The on-site restaurant was delicious and my son declared the waffles the best ones he’s ever had. The staff were so friendly and helpful. And there’s a little basketball court right beside the place and they keep basketballs at the front desk, which was awesome for my basketball loving teen.

2/10

Poor

28 Jul 2026

Brooke

Was late to get checked in then when able to get checked in the room was terribly dirty changed room had to wait again the room was still not ready. Was upgraded to another room the next night. This room smelt like smoke and the fan and lights were connected to the other room. The sheets were rough and fuzzy. The refrigerator smelt like rotten milk.

This was the second time I have stayed here and the house keeping has been sub-par. I will never stay here again

10/10

Exceptional

28 Jul 2026

Gabriella

My favorite SD hotel by the beach !

2/10

Poor

26 Jul 2026

Mike

They told me at front desk parking $30 one night when I left come to check out I saw a different fee that I end up paying almost $60 for one night

10/10

Exceptional

26 Jul 2026

Phak

Clean room has beach view and close to a lot of restaurants

8/10

Excellent

22 Jul 2026

Anasheh

Great stay and experience. I just wish their restaurant was open later than 9 PM.

10/10

Exceptional

16 Jul 2026

Marchelle

Wonderful room! The property was beautiful!

Partner

10/10

Exceptional

15 Jul 2026

David

Great room, great view! Plenty of dining options on the property and within walking distance. Check out IB for the SoCal vibe.

Self

10/10

Exceptional

15 Jul 2026

Angelie

I want to go back here again and have the beach view.

10/10

Exceptional

12 Jul 2026

Iain

Top notch & not too expensive, food from restaurant was surprisingly very good.

8/10

Excellent

12 Jul 2026

Curtis

Everything was great the only down side is the ocean is polluted and did not feel safe swimming in it. I wish we were warned before we got there. Also I think the resort should have warned us to.

Partner

10/10

Exceptional

08 Jul 2026

Monica

Great view

Family_with_children

2/10

Poor

05 Jul 2026

Margaret

This hotel is a health hazard due to mold and lack of cleanliness. I complained at the front desk to Kassandra the next morning and maintenance came and apologized. I was told I would get a full refund which I have not received yet.
I took videos of the moldy areas and are looking for a way to get my full refund.
Really disappointed with how this place is run.

Family

10/10

Exceptional

03 Jul 2026

Hector

Staff was very friendly, professional. Room was the best, paying a little extra for the beach view was very well worth it. Once you walk in to the room you see nothing but water. We will return for sure

Family_with_children

8/10

Excellent

29 Jun 2026

Clifford

After waiting until 6:00pm to check in, I was told my room was a side view, not ocean front as was in the picture when I reserved it.

I was told after 10 min of discussion that “oh we just use that picture for all the rooms”

At lease the side room wasn’t the left side. Still some views. I didn’t mind the basketball players and people out at midnight beside the property, but some people might. I would have preferred the ocean view.

Rooms can get noisy as they are not soundproof

Self

10/10

Exceptional

24 Jun 2026

Haneen

It's a really nice and clean place — I definitely recommend it!

Family_with_children

10/10

Exceptional

20 Jun 2026

Inder

Great location and excellent service

Family_with_children

10/10

Exceptional

10 Jun 2026

SUNNY

The room was large. It has a living room and bedroom. Every room has a beach view. The amenities were great. We took the bikes on a very long ride to Coronado. They have wagons with beach chairs, cooler and volleyball you can checkout. Right next door is a great outdoor workout facility, basketball court and volleyball. There was hardly anybody at the beach. I felt like we had the whole place to ourselves. There was no swimming at the beach because of a sewage leak.

Partner

2/10

Poor

08 Jun 2026

Dave

We decided to stay here as an early celebration of my birthday, I wish we chose a different place! First issue, was the guest elevator was out of service, and the guests had to use the service elevator. That elevator is on one end, and our room was on the far end, which caused a lot of walking. I asked a service employee how long the elevator was down, she said \"more than a week\". When we made it to our room (ocean view suite) we walked in to notice it had not been cleaned after the last guests. Trash full, bed not made, towels laying around in the bathroom, etc. We called the front desk, and they moved us to another ocean view room, with 2 double beds, instead of a King. The room was ok, but not what we paid for ($482)! The front desk lady last night was very friendly, and told us that the manager would take care of us in the morning. The new room had some issues too, the power outlet at the desk didn't work, same with the TV in the bedroom. Very unacceptable! When we checked out, all the manager was willing to do is take off $20! Really, $20, and give us some Bonvoy points! He certainly didn't show ANY empathy! When it became clear he wouldn't do anything else for us, I told him that we would file a formal complaint with Expedia and Mariott! Very sad it ended this way!

Partner

4/10

Poor

05 Jun 2026

Dilipkumar

The hotel needs SUBSTANTIAL renovation. Patio door handles are rusted even though we had top floor and door would not close properly, as there are no proper door fittings. The room smells, bathroom ventilation fan not working and there are no windows for circulation. Bathroom accessories very poor. The beaches contaminated with sewage, breakfast very poor choices. Location not ideal better go to Pacific side more restaurants, etc.
Overall not satisfactory and not good value for money and would STRONGLY not recommend this property.

Partner

8/10

Excellent

31 May 2026

Marcus B

For what I paid for, the room was not up to pair. The rugs in the room were very stained, alot of rust on the patio. The door outside the patio was messy. The hot tub was not working. There was a semi flood and the elevators stopped working

Self

10/10

Exceptional

23 May 2026

Nathan

The staff was amazing. The restaurant exceeded expectations at every opportunity. The ocean view was gorgeous.

Only word of caution.. don't plan to use the gym, it's very tiny, but they do have decent loaner bikes.

Will definitely stay again.

Partner

8/10

Excellent

18 May 2026

Gayle

The staff was super nice and helpful.

Expedia advertises the rooms as soundproof. They were not. I heard all of my neighbors and people outside. The beds are also advertised as a king size, which is possible. But it seemed a lot smaller and more like a queen.

Overall a decent experience.

** FYI most of the time you can't swim in the ocean at Imperial beach due to pollution. I didn't know until it was too late to cancel. Do your research before booking if that is the experience you're looking for.

Family_with_children

6/10

Pleasant

15 May 2026

Giselle

I feel like the hospitality could have been better and assistance with our luggage.

10/10

Exceptional

12 May 2026

Eileen

My new favorite place! The view! The staff!

10/10

Exceptional

30 Apr 2026

Heather

The beach view was outta this world!

The room was the most luxurious yet comfortable. I'll definitely be back.

Thank you

Self

10/10

Exceptional

25 Apr 2026

Dave

The room was very nice, the views were amazing!

10/10

Exceptional

25 Apr 2026

John

Amazing location, right in the heart of the waves with a beautiful Ocean front sea view. Great experience overall

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Warren

Clean and Ocean front room very relaxing
Recommended highly

Partner

10/10

Exceptional

10 Apr 2026

Rosita

Hospitality staff made our stay pleasant we will definitely come again

Partner

8/10

Excellent

05 Apr 2026

Gabriel

Awesome beach view and Friendly staff.

Partner

10/10

Exceptional

22 Mar 2026

Mary Ann Jacqueline

View of the ocean was gorgeous & could hear the waves easily with patio door open. Appreciated the Evian water included for free in our room.
However, the fitness room was under construction and the hot tub was unable to be used either.

Family

10/10

Exceptional

22 Mar 2026

JOHN

Just wished I didn’t have to pay for parking, but I do understand it is on the water and it is limited space to park not a complaint. Just wish I didn’t have to pay for parking though.

Self

2/10

Poor

17 Mar 2026

Karen

Overpriced. Really only paying for the view of the ocean. Offered complementary “drinks and appetizers” but really were just cheap wine and snacks like pretzels and olives. Floor by the pool was dirty.

Partner

10/10

Exceptional

15 Mar 2026

Robin

This hotel is a step away from the beach!! Enjoy the view of IB from your balcony,the restaurant or the pool!! This hotel is in the best location!! Close to everything and the staff is wonderful!!

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Yazmin

The hotel was beautiful and the ocean view rooms are amazing. The hotel is under construction but still great services. There’s so much to do in and around the hotel. High recommend!

Partner

2/10

Poor

02 Mar 2026

Julian

This hotel knew the room they rented me had no AC. They did not inform me when I booked nor when I checked in. This is a deceptive practice and is completely unacceptable. I had to find new accommodations at the last minute.

10/10

Exceptional

27 Feb 2026

Logan

The manager hamayoom was excellent was always somewhere to be found and was very attentive in welcoming and saying farewell to guest. Definitely will be back!

Partner

8/10

Excellent

22 Feb 2026

Osbaldo

All was good.

Partner

10/10

Exceptional

18 Feb 2026

Michael

Will come here always! Beautiful

Partner

10/10

Exceptional

15 Feb 2026

Mihaly

Front office Manager MR Hamayoon provided us with an outstanding customer service. His professionalism above expectations.
Because of his outstanding service we decided to revisit the hotel in March
Mihaly M

8/10

Excellent

31 Jan 2026

Sheryl McKeown

Hotel is dated but being updated (hvac units). Older and has it's foibles. But the staff is AMAZING rooms are clean.
You will want an extra blanket to hang over door to keep the hallway light out.
We would defiantly stay again.

Leisure Partner

6/10

Pleasant

29 Jan 2026

Chris

Staff was great. Tv was not working when I arrived and the toilet seat was nearly falling off.

Self

10/10

Exceptional

18 Jan 2026

Brian

We had a room with a balcony. It had a perfect view of the ocean and we slept with the door open all night so we could listen to the ocean. Also the restaurant in the hotel has an excellent menu. Loved every meal we had.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Ming

Great place for relaxation at the beach

Leisure Family

2/10

Poor

05 Jan 2026

mulugeta

The room was dirty

Leisure Partner

10/10

Exceptional

02 Jan 2026

Gemma

Loved the room! Nice layout / architecture / design. The waterfront view was lovely to wake up to. And falling asleep to the waves? Unbeatable!

Service at the front desk is also very friendly and warm :)

Restaurant left something to be desired... especially for the price. But the room & concierge was fantastic!

10/10

Exceptional

29 Dec 2025

Rita

Our front desk person was amazing!

Leisure Family

10/10

Exceptional

23 Dec 2025

Victoria

Room was beautiful, everything about my stay was perfect.

8/10

Excellent

18 Dec 2025

Shannon

Room was great, the phone calls about a complaint was ridiculous and things could have been handeld much differently

8/10

Excellent

10 Nov 2025

Amber

The rooms were definitely clean and the staff was amazing very helpful.
I love that the beach. It's so close. Just walking distance once you leave your room.
Restaurants on the property. Are outstanding the staff is so friendly.

Leisure Partner

8/10

Excellent

02 Nov 2025

Sonia

I was looking for a quiet oceanfront getaway and this delivered. The room was large, amazing views and very well appointed. Service was friendly and attentive, especially at Sammy’s. Both check in and check out was smooth and friendly. I will for sure be back even tho I think the hotel could do with a good exterior maintenance which is clearly a result of its beachfront locale.

10/10

Exceptional

26 Oct 2025

Alisa

Staff was amazing room with the view was just stunning

Leisure Family_with_children

10/10

Exceptional

15 Oct 2025

Dale

Staff members were very helpful and friendly

Leisure Partner

10/10

Exceptional

13 Oct 2025

channing

The guest host was amazing Ronell Jones.. I will come back here just for his hospitality

Business Family

8/10

Excellent

29 Sep 2025

Patty

Bathroom need to update and peeling walls and dusty

Friends_and_family Friends

8/10

Excellent

29 Sep 2025

Brooke

Amazing beach view…. Light out room were bright with a glass door

Friends_and_family Family

8/10

Excellent

26 Sep 2025

Sara

Great spot. Service was just ok

6/10

Pleasant

25 Sep 2025

Evelin

Lovely view, but items in the room were a little bit rusty. I’m pretty sure it’s from the salt humidity in the air. The ceiling fan was making noise, great staffing very helpful.

Business_and_leisure Friends

10/10

Exceptional

24 Sep 2025

Nancyann

The staff was amazing in the hotel and the restaurants! We love this hotel to be able to sit on the balcony in the am and pm to listen to the waves and enjoy the ambiance!

Leisure Family

10/10

Exceptional

23 Sep 2025

Irene

The hotel was great. The staff was friendly

Partner

8/10

Excellent

20 Sep 2025

Tyreon

30 minutes from SD. Beautiful view, very small fitness city

Leisure Self

10/10

Exceptional

13 Sep 2025

STEVE

The gentleman at the front desk greeted my wife and me with such a warm and welcoming attitude—we could tell he truly enjoys his job. Our stay at Pier South Resort, Autograph Collection by Marriott, was wonderful. The views are absolutely amazing, and having restaurants conveniently located right downstairs was a huge plus. Highly recommend!

Leisure Partner

6/10

Pleasant

13 Sep 2025

Michael Aaron

The hotel was beautiful right on the beach , but the elevator being down and having to find street parking put a damper on our stay a bit ! There was homeless and suspicious people wandering around the park next to us so we hardly utilized it .

Leisure Partner

10/10

Exceptional

11 Sep 2025

Deanna

Main elevator was not working the entire time so had to use service elevator. Kind of hard to get to. Had an upstairs neighbor that was very noisy need more soundproofing on upper floors

Leisure Family

4/10

Poor

09 Sep 2025

Keryn

No coffee

Coffee machine didn’t work and no one seemed to care. Lift out of service and had to use service lift.

Partner

8/10

Excellent

29 Aug 2025

Jon

Friendly staff, beach view, room was clean and the restaurant was good. The pool needs updating and cleaned daily but was ok. We had the same waitress twice at dinner and she was super friendly. The staff was helpful when we did need something.

Great location and we were able to walk to just about everything. The bus and trolley were easy to use when we went to Tijuana.

The few negatives were more a customer service issue. They spent one night fixing a door at the restaurant during a busy dinner service. It may have been better to just block off that door until the restaurant closed.

On the same night you could see hotel employees smoking weed on a break from the restaurant seating area on the outside patio. I get that it’s California and a beach town but not the best customer service. There was also one employee clearly intoxicated around lunch time getting on and off the elevator.

The beach also closed the day after we got there because of toxins from Mexico. That’s more from poor leadership and Gov. Newsom and not the hotels fault but maybe something that should be listed as a potential issue before someone books a room for 6 days. The two homeless people sleeping right next to the restaurant also not the hotels fault.

Our room wasn’t serviced the last two days so trash stacked up in the room but we didn’t base the rating on that.

Overall, we still gave it a 4 but this hotel could easily be rated higher with some better staff training and guidelines.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Elise

Amazing! Friendly staff, amazing room, steps from the sand, and incredible view. Will definitrly be staying again!

Leisure Self

10/10

Exceptional

21 Aug 2025

Katrina

I truly enjoyed my time here, my accommodations exceeded my expectations and were very comfortable and relaxing. The view was amazing and the sound of the ocean soothed me. Gabby, Ronnel and Kassandra made me feel most welcome and looked after, the various activities that are offered throughout the area as well the hotel are fun leisurely ways to spend time.
Anyone looking for a hidden beach getaway, look no further, I recommend this resort.

Leisure Self

8/10

Excellent

19 Aug 2025

Stacy Ann

Nice rooms, very noisy and specially in the morning when cleaning staff was cleaning. You could hear the cleaning carts going up and town the halls and hear the ones on the floor above. One day our room was not cleaned even though we requested it 2 times.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Anna

The happy hours here are amazing!

Leisure Partner

4/10

Poor

10 Aug 2025

Gary

The service was bad. Room was not cleaned after we returned from being out all day. We had to call them twice just to get them to clean the room.

Leisure Partner

10/10

Exceptional

31 Jul 2025

Stephanie

Positives ..Gabby and Rinell were awesome . I loved the location and the area around. The staff at the resort were awesome . Daily happy hour.

Negatives If this property is still owned by Marriott or franchisee there are some basic building maintenance that should be addressed
I get because it’s a beach town the salt water eats up everything but the dust between the elevator glass is horrible also the balcony glass needs to be cleaned daily I saw a maintenance person clean the lower level glass but not the upper levels and Marriott has enough money to get it done . This is an autograph logo property and should be the pride of the area.

Leisure Partner

10/10

Exceptional

31 Jul 2025

reynette

Beautiful place right by the ocean the staff was really nice and welcoming. Everything was beautiful.

2/10

Poor

29 Jul 2025

Iliana

Not what we expected. Waste of money
Way too expensive for the type of resort. The only good thing about the place is the beach view
Resort is lonely, old, horrible unsafe area. Many homeless people next to resort
I felt like I booked a Motel

Partner

10/10

Exceptional

27 Jul 2025

Karen

Everything good We'll be back !!

10/10

Exceptional

23 Jul 2025

Cirildo

Great view

10/10

Exceptional

17 Jul 2025

Ninar

very beautiful!!! loved it

Leisure Family

10/10

Exceptional

14 Jul 2025

Claritza

Beach front with beautiful views. The front office manager, Hamayoon was very helpful. We will definitely return.

Leisure Family

10/10

Exceptional

14 Jul 2025

Abed

Great staff & wonderful location

Leisure Family

8/10

Excellent

06 Jul 2025

Eugene

The property was clean and the staff were very friendly. Great location. The service in the restaurants was chaotic and a little slow. I don’t think it was the staff’s problem but, the way it was managed. It seemed like no organization to the tables so wait staff didn’t know who to serve. Plates came out late and getting drink refilled was slow.

Leisure Family

8/10

Excellent

01 Jul 2025

Shuwaiyeb

The furniture and decor is a bit dated but the location on the beach makes up for everything. The beds were comfortable and staff were very friendly.

The free street parking everywhere was a nice added bonus.

Leisure Partner

2/10

Poor

30 Jun 2025

Jineah

Broken aircon, Telephone isnt working, the bathroom is leaking. Terrible.

10/10

Exceptional

23 Jun 2025

Steven

Unbelievable, beachfront property, a hidden jewel and a wonderful staff!

Leisure Family

2/10

Poor

22 Jun 2025

Dax

Mad that they took my accidental charge fee. No damage done what so ever. I always Go to this hotel and the first time they take 170$ accidental coverage fee. They said it was refundable

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Walter

1134

10/10

Exceptional

22 Jun 2025

MARCUS

Satisfied

Partner

6/10

Pleasant

18 Jun 2025

Kiersten

It was okay. Staff is super friendly but rooms and not kept up with floors had soft spots in them and balcony was dirty and you can not swim in the beach that is near the hotel

10/10

Exceptional

16 Jun 2025

Julius

Great view
Wonderful hotel

Friends_and_family Friends

10/10

Exceptional

08 Jun 2025

Mister

Great staff awesome room very clean and comfortable! The front desk guys were great !

Partner

6/10

Pleasant

19 May 2025

Alisha

Hotel lobby beautiful, smells amazing, but past that dirty old! Room was as decribed on site, my room was not clean exactly, not sure that sweep, under the couch was disgusting, pretty sure they have not pulled it out for along time, patio door extremely hard to open and lock! Water for shower barely warm no matter time of day! Coffee pot didn’t work, tv didn’t work! Area around us was a little sketch, lots of young kids causing trouble and just hanging around the entire hotel! Couple times trying to start crap just for walking out to the beach! They were taking the building told the staff and they ignored it! Would not stay here again!

Leisure Friends

10/10

Exceptional

14 May 2025

Ana

Great place

Had a very comfy room and was lucky to get one with Ocean View. Rate was great. Will definitely do it again😻😻

Friends_and_family Family

8/10

Excellent

13 May 2025

Kyle L

Needs

2/10

Poor

13 May 2025

Krystle

This was by far the worst stay I've had. I took my 2 young childeren out for Mothers day. I wanted to stay on the beach to look out at the ocean and walk down to the beach with my kids. We drove 4 hours to get there. When we arrived we were told not to go in the Ocean but they refused to tell me why. We went to our room to get settled in and instantly learned that the toilet in the room doesn't flush. I asked the supervisor about it. He laughed at me and responded with \"we're all just trying to get by, if you know what i mean\" and walked away. I called down to the desk several times to get assistance for the toilet with no answers or help. I'm a plumber and could've fixed the problem myself if i had some bathroom supplies. Not having a proper working bathroom is a major health violation. I took my kids to the pier to find signs saying the water is contaminated with Sewage and may cause illness. I wasn't about to drive 4 hours back home, at 7pm so we stayed in the room, as i planned on checking out first thing in the morning to get away from there. The next morning i called the front desk several times over 2 hours with not 1 answer. I went out on the balcony and i couldn't even see the ocean through the glass wall due to how stained the glass was. So we packed up and checked out and they offered a $50 rebate on an almost $400 one night stay. Which should've been a full refund. Its a complete crap show, literally. Idk how or why people are giving this place a 5 star review.

Leisure Family_with_children

10/10

Exceptional

28 Apr 2025

Dawn

Beautiful, just beautiful

Beautiful location, beautiful room, wonderful place to stay. The pictures don't do it justice. The view from the room was breathtaking, and falling asleep listening to the waves crashing was the most relaxing feeling I've experienced in quite a while.

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

Amanda

Beautiful view. Evening reception in the roof with wine and food while the sunset. Open spacious rooms. Good local food options.

Leisure Partner

10/10

Exceptional

24 Apr 2025

Shawna

I loved the entire experience! The view was amazing! The staff super friendly.

Leisure Partner

6/10

Pleasant

17 Apr 2025

Daniel

Nice view but place is worn out

6/10

Pleasant

13 Apr 2025

Susan

The first day our room wasn’t cleaned until 5:00. The second day it was never cleaned. The hotel was not full and it seemed understaffed. The room was comfortable.

Partner