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8.8/10Excellent1,001 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.4/10 8.4
Condition8.6/10 8.6
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Jatay
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and tour/ticket assistance. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.
Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Stay in one of 72 guestrooms featuring Smart televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer.
Border Field State Park - 0. 8 km / 0. 5 mi- Casa de la Cultura - 7. 9 km / 4. 9 mi- Our Lady of Guadalupe Cathedral - 8. 3 km / 5.
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Located in Tijuana (Playas de Tijuana), Hotel Jatay is within a 15-minute drive of Centro Cultural Tijuana and San Ysidro Border Crossing. This hotel is 7.2 mi (11.6 km) from Plaza Rio Commercial Center and 9.5 mi (15.3 km) from Estadio Caliente.
Make yourself at home in one of the 72 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
7:00 PM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
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You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
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Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
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Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 200 for children
- Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
- Late check-out fee: MXN 400 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Monumental Plaza de Toros
0.6 km / 0.4 mi
Casa de la Cultura
7.9 km / 4.9 mi
Our Lady of Guadalupe Cathedral
8.3 km / 5.2 mi
Tijuana Arch
8.7 km / 5.4 mi
Plaza Santa Cecilia
8.8 km / 5.5 mi
Tijuana Wax Museum
9.2 km / 5.7 mi
Av Revolución
9.3 km / 5.8 mi
Fronton Jai Alai Palace
9.5 km / 5.9 mi
Hidalgo Market
10.5 km / 6.6 mi
Centro Cultural Tijuana
10.7 km / 6.6 mi
New City Medical Tower
11.2 km / 7 mi
Plaza Rio Commercial Center
11.6 km / 7.2 mi
San Ysidro Border Crossing
11.7 km / 7.3 mi
Plaza Landmark Tijuana Shopping Center
12.1 km / 7.5 mi
Tijuana City Hall
12.2 km / 7.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 72
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Bellboy service
- Lift access
- Restaurant
- Spa treatments
Show 3 more facilities & services
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jatay
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jatay
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jatay
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jatay
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin OCEAN VIEWDouble or Twin • OCEAN VIEWDBT.OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jatay
Double or Twin OCEAN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jatay
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXE OCEAN VIEWSINGLE • DELUXE OCEAN VIEWSGL.DX-OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jatay
SINGLE DELUXE OCEAN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX-OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE OCEAN VIEWDOUBLE • DELUXE OCEAN VIEWDBL.DX-OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jatay
DOUBLE DELUXE OCEAN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Jatay
100
reviews shown
Steve
Its a great stay for a quick get away the area outside is lively in the evening so it can be a bit loud. The staff was AMAZING!! The room itself was good lighting was okay, ac blows cold, sheets showed signs of wear and tear but no biggie. If you are looking for a place to just crash then this is your place.
jose'
Un exelente lugar y limpio una buena esperiencia
Ismael
The hotel is properly located, the safe parking inside down below is very small and extremely tight, fits about ten cars. The rooms are small and most do not have windows to the outside, the room window face the hallways!!! very few units have windows facing the ocean., rooms beds are good, blankets and pillows have seen better days, they have faded and the sheets are no longer white!!there are basically no amenities, two tiny bar soaps ( about 1.5 inch ) the towels are terrible, the ones in our room are no longer white!! there were two very worn bath towels and one hand towel, I have to request replacements, and were told they do not have washcloth/facecloths.
The carpet is dark, the lighting is poor, there are no desk/table lamps in the room, feels like a dungeon. Bathroom is the same, toilet was loose at the base and the cover did not fit., shower faucets were so rusted that the chrome was peeling off, vanity is made of plastic laminate and about 8 inches above my knees!! I believe the hotel has potencial, needs urgent upgrades to change it's real rating that is a low 3 and far away from the advertised 4. The restaurant is outstanding and the whole hotel staff is a 10 Plus !!
The carpet is dark, the lighting is poor, there are no desk/table lamps in the room, feels like a dungeon. Bathroom is the same, toilet was loose at the base and the cover did not fit., shower faucets were so rusted that the chrome was peeling off, vanity is made of plastic laminate and about 8 inches above my knees!! I believe the hotel has potencial, needs urgent upgrades to change it's real rating that is a low 3 and far away from the advertised 4. The restaurant is outstanding and the whole hotel staff is a 10 Plus !!
Eduardo
Good hotel for a short stay. Friendly staff and close to the beach...
Julio
The elevator wasn’t working and we have to go to the 3rd floor by stairs
Erika
Kind, friendly and Wonderful staff. Safe and clean hotel. Only complaint was no hot water but we were only there for 1 night on a hot day so it was not a big issue. Definitely recommend.
Adrián
The staff was awesome!!! Clean room, but the A/C in the room never worked properly
Luz
Clean room and comforts me
Lisseth
Muy limpio, el servicio excelente
Alicia
Hello, May I add that our visit was very comfortable, clean heating & air working strong and Jr Marriot amenities with a staff very friendly & bilingual that was helpful the morning breakfast was perfect for my Mother and Sister. Light & tasty
Parking safe and clean with security.
It will be my family’s choice to allways stay at JayTay Hotel my name is GEORGE Nix and I endorse this message. Cheers you will enjoy
5 star Mgmt : Don Ricardo & his crew of professionals keep the hotel safe with a friendly smile.
Parking safe and clean with security.
It will be my family’s choice to allways stay at JayTay Hotel my name is GEORGE Nix and I endorse this message. Cheers you will enjoy
5 star Mgmt : Don Ricardo & his crew of professionals keep the hotel safe with a friendly smile.
Mario
Es muy bonito y un buen lugar cerca de la playa mucho acceso a los alrededores
Robert
Very cozy place. Nice remodeled Reatrooms. The shower water pressure was beyond strong. Good food and drinks at the restaurant. Oceanview rooms too. Definitely recommended.
Jodi
This hotel is right on the beach and is VERY loud with all the music, partying, and car racing. Very, very loud. It’s a nice hotel and very safe. Just hard to sleep when the festivities are happening until 3 or 4 in the morning.
Rafael
Air conditioner was fully working. Room was clean but carpet was dirty the bottom of my white socks would have black marks and I didn't like how we had to pay for breakfast.
Eduardo
Nice property, very close to convenience store and restaurants and the beach
Diana
Overall, we had a good stay. The location is great—there are several coffee shops and restaurants nearby, mostly seafood options, and the beach is within walking distance.
The staff was very friendly and welcoming throughout our stay. We also booked a 60-minute couples massage for $90, and the two massage therapists were amazing. It was one of the highlights of our trip.
The room itself was a bit small, and some of the furniture, such as the dressers/vanities, showed wear and tear with chipped or damaged areas. The bathroom appeared to be somewhat updated, and the shower was very nice. However, we did notice some stains on the blanket, which was disappointing.
Overall, the excellent staff, convenient location, and spa experience made for a pleasant stay, but the rooms could use some maintenance and attention to cleanliness
The staff was very friendly and welcoming throughout our stay. We also booked a 60-minute couples massage for $90, and the two massage therapists were amazing. It was one of the highlights of our trip.
The room itself was a bit small, and some of the furniture, such as the dressers/vanities, showed wear and tear with chipped or damaged areas. The bathroom appeared to be somewhat updated, and the shower was very nice. However, we did notice some stains on the blanket, which was disappointing.
Overall, the excellent staff, convenient location, and spa experience made for a pleasant stay, but the rooms could use some maintenance and attention to cleanliness
leonardo
room was great and clean. got a massage as well
Nadine
Our room was dirty there was random hairs on the bed sheets and what looked like pee stains on our sheets. The staff was very nice but the cleaning ladies seemed irritated by us which is odd.
Jose Alfredo
It's a beautiful hotel i recommend to get the upgrade 4th floor with the ocean view shower fits more than one person big TV comfortable big bed great parking on site staff is normal not too much just right restaurant on site beach right there can see the border and people partying there is drinking allowed on the boardwalk near the border I felt safe with the date I brought I traveled there from anaheim California made reservations on Expedia everything was great
Carlos
Great place great location great staff
JUAN C
Clean room, staff great,breakfast delicious!
David
Clean nice and friendly
TABER
I usually have a great day, but this time it was different. The front desk receptionist didn’t speak English, so it’s very hard to communicate. There was constant harassment from the front desk every morning to see if I was going to continue to stay. It made the stay very awkward. They were never like this before.
Alfredo
La cercania al mar
Michael
Conveniently located across from the beach, nice and clean and very good service
Saul
Very good
Salvador
Ok for the money.
Efrain
Awesome experience
Lupe
One night only, but I truly enjoyed it. Definitely return
Brian
Beautiful hotel, great view, very convenient.
Juan Carlos
Buenas atencion al cliente
Jill
Great staff, to floor restaurant, right on the malecon.
Sandra
Clean room
Zena
Its not a good
stay its not clean bathroon no soap
stay its not clean bathroon no soap
Jose
Everything was just perfect
Karla
I woke up to a roach on the nightstand
Leonardo
Todo bien
Aminta E
Service was amazing, front desk gentleman was very attentive and so polite, best service that makes you want to come back when in town
jose
Staff members were grea.
O'Lizza Lee
Clean room and staff was very hospitable
Jose
Yes
John
Awesome
Blanca
Excelente
Brendan
Amazing staff, the room was clean, the location was awesome. What an amazing place to stay in Mexico
Juan
Changes on the inside modern need it
Jorge
Really clean room and staff was really friendly
Juan
Cracked toilet, no hot water only in the shower?
Sofia
Great location
Miriam
The size of the room was terrible they’re was no window I felt like I was in a closet
Omar
La recamara con detalles menores, la regadera/sanitario muy bien. Check in agil. buena atencion. Estacionamiento practico. Hotel bien ubicado con bastantes lugares alrededor.
Miguel
Todo excelente 👌
Duane
Fernando (bell person) best service I ever had anywhere. Asked if we wanted ice. I thought he was going to give me a bowl and say get it yourself. No he took my ice chest and 3 days later I still have cubed ice. LOL
Bathrooms nice and spacious.
I think the hotel should advertise (dont charge more) their ocean view rooms.
Bathrooms nice and spacious.
I think the hotel should advertise (dont charge more) their ocean view rooms.
miguel
The picture of the room shows a view of the beach. On the standard room once we got there I ask for the room of the beach they told me it’s additional $25 extra. I told them it shows on the Expedia web site they said it was wrong. And then I ask for extra blankets we never got them. Room check out time was at 12pm by 11am they were already knocking on the door even when the sign says don’t disturb they open my door when I was still in the room changing.
Julius
Room is very clean and comfortable. Shower is very strong and the hot shower is very good.
Miguel
The staff was very helpful and friendly, the room needed attention we had stained sheets on one bed and holes on the other bed. When we turned the AC it’s started to drip profusely. We did not stay for the entirety of our reservation.
Salvador
Price
jose
Great service from the team that works there
Mayra
Horrible, we only had two towels no extra soap, shampoo, blowdryer no usb ports, no fridge and lots of noise. Only got one breakfast coupon and it was not early enough to go, checked out prior.
Jose
Room was super outdated, sheets loked and smelled dirty, stains on pillows and sheets, real noisy, and to top it off roaches in the restroom and roach droppings around the bed frame
Oscar
Love this hotel
Silvia
The room was spotless also the counter person was very courteous, love it
angel
Yes staff was very friendly and the room look great
Mauricio
Excellent place to stay for the money. Great value on weekdays!!
Brent
Friendly, Bi lingual front desk. Room very nice and clean.
Mercedes
Ocean view, staff, amenities. Confortable stay!
lilian
Clean rooms friendly staff
Mayra
Perfect place and very helpful staff
Mauricio
Everything was great!! Only minor details. But excellent customer service!!!
Irma
Avian cucarachas en el cuarto
Francisco
The staff was great. I did have an issue with the toilet but I decided to just fix it myself. Not a big deal. Definitely will be staying there again! Great prices too.
Marlene V
Front Desk reception was not welcoming nor friendly, they were just bland and I had to ask all the questions.
The gentleman that helped us bring our things to our room was very friendly and courteous. Room was clean and comfortable. Breakfast buffet was pretty good. Liked the closeness to beachfront and restaurant options near by. Felt very safe. Had to leave one night before because we had a family emergency, but would definitely return.
The gentleman that helped us bring our things to our room was very friendly and courteous. Room was clean and comfortable. Breakfast buffet was pretty good. Liked the closeness to beachfront and restaurant options near by. Felt very safe. Had to leave one night before because we had a family emergency, but would definitely return.
Oscar
Yes
CHARLES
My only complaint was tge beds were hard as eocka. Itbwas like sleepingnon a park bench
Vicente
Great location
Danna
Overall exceptional service.
Danna
The staff was excepcional. Very attentive and caring. The hotel is extremely clean and well cared for. The top floor dining was terrible and the food quality is highly recommended.
Unfortunately, the location made me feel unsafe and the beach area had too much trash left behind by the visitors. I feel it was a sign of disrespect for a beautiful location to enjoy a day at the beach.
Unfortunately, the location made me feel unsafe and the beach area had too much trash left behind by the visitors. I feel it was a sign of disrespect for a beautiful location to enjoy a day at the beach.
Matthew
All ok thanks
Raquel
So I was blessed to stay an extra night and I did get the beach view however the only obstruction is the people on the beach and all the performances Thursday Friday and Saturday nights and they're usually out there sometimes past midnight then it finally gets quiet. But it's still a beautiful view and when it does get quiet you can hear the sounds of the ocean loving you to sleep the hotel is absolutely Immaculate the service is impeccable the food is delicious this is my first time in Tijuana and it didn't disappoint!!! The front desk staff Mr Alfredo and the lady that works there the kitchen staff Gabriel is amazing everybody's so kind and friendly and accommodating I felt like I was with family :-)
Santiago
Half if not more of the roooms did not have a windows. Very few toiletries. Cable service kept going out.
Raquel
Well I did not get a Beachview room but it's across the street from the beach but this is one of the most Immaculate hotels I've been in excellent service excellent food
pradeep kumar
Rooms are clean but the bathrooms are not have water clog issue. One 1 dust bin provided which is not sufficient
Carina
Good location, rooms need improvements.
Monica
Beautiful beachfront hotel nice views easy walking distance to seafood restaurants and coffee shops n bakeries
Oscar
Always a pleausure Staying here
Jorge
Clean and close to the beach
iraima
The property is ok but the front desk personnel was totally tactless, when saying that if they found blood or any other body fluid on blankets or towels they would let me pay for them as they need to buy new ones. Before me there were more guess checking in and neither of them were warned about it as I described. As soon as I entered the room given to me I checked the linen. The bed spread was burned, it was changed for a second one stained from bleach. The towels …. Well not looking good. The housekeepers tried to do a good job but nothing help me feel better. I just stayed because I paid in advanced and that was my first time in Tijuana. (My last time in Jatay Hotel)
Roberto
Beach was clean and had excellent views and service.
Lisa
While the staff was great the management was horrible. He berated one of the staff members in front of me and my children during our breakfast. The rest of the staff was very accommodating. The beds in my room were 2 doubles. They were extremely hard like sleep on a wood board. The room was very small. They did clean it daily and provide 2 bottles of drinking water daily. My car was broken intobin the parking lot. Luckily a security guard stopped the incident. The view of the beach was very good.the hotel restaurant was not good. The food was cold.No taste at all. There are many better restaurants in the area that are cheaper and tastier. We stayed 5 days and found a lot of better places to eat. There is air conditioning in the rooms but they do not use it in the hallways or elevators. Next time I am in town I will stay at a different hotel. Again the staff was wonderful but the hotel itself was life staying at a prison instead of what is supposed to be a relaxing get away.
Roseann
Staff was very nice and welcoming. Getting into my room. Was fast and easy.
robert
I got there early and they wouldn't budge on a early check in. I counted 6 guests in the whole hotel. The hotel employees were all standing around the lobby. The room was mediocre.. A small window to view the ocean. The table between the beds was broken so the drawer wouldn't close. I felt at home in my mexican motel 6! Positive, it had a good shower!!!
Noe
.
Guadalupe
It was a fun time and the staff were amazing! Very helpful!
Juan
Close to the beach
All services were fantastic at the hotel,next time I will ask to get a ocean view, but overall good!!
Mathew
Nice location to las playas. Good check in & parking. Rooms nice w AC.
Only down side was no hot walk for whatever reason.
Had all you can eat breakfast that’s was 3/5.
Overall good stay
Only down side was no hot walk for whatever reason.
Had all you can eat breakfast that’s was 3/5.
Overall good stay
Julius
Beach, restaurant and shops nearby
William
Good place
Jessica
Everything
Jessica
Loved it
Jessica
Loved it!
Vanessa
The staff were grwat check in quick and easy. Room was clean. Only part that was not great was the view. When we opened the curtains our view was of what looked like a storage area or trash area.
Location & surroundings
Hotel Jatay
Playas de Tijuana Sección Monumental, Tijuana, Mexico
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Hotel Jatay
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