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Ibis Tijuana Zona Rio

Tijuana · Mexico

Blvd. General Rodolfo Sánchez Taboada , 9170 ZonaView location

8.8/10Excellent2,579 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.6/108.6
Condition8.8/108.8
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis Tijuana Zona Rio

3-star eco-friendly hotel in the heart of Zona RioAt Ibis Tijuana Zona Rio, you can look forward to dry cleaning/laundry services, a bar, and a business center. The onsite restaurant, Ibis Kitchen, features Mexican cuisine. Stay connected with free in-room WiFi.

You'll also find perks like:Free self parkingBuffet breakfast (surcharge), meeting rooms, and luggage storageA 24-hour front desk, a front desk safe, and a computer stationGuest reviews speak highly of the helpful staffRoom featuresAll guestrooms at Ibis Tijuana Zona Rio feature comforts such as air conditioning, as well as amenities like free WiFi and safes.

Guest reviews speak well of the clean, comfortable rooms at the property. More conveniences in all rooms include:Bathrooms with showers and hair dryersDaily housekeeping, desks, and phones

Read more about this hotelShow less

With a stay at Ibis Tijuana Zona Rio in Tijuana (Zona Rio), you'll be within a 15-minute walk of Centro Cultural Tijuana and Plaza Rio Commercial Center. This hotel is 2.8 mi (4.5 km) from San Ysidro Border Crossing and 3 mi (4.9 km) from Las Americas Premium Outlets.

Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Guests can access their rooms with a mobile device.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 179 per person
    • Pet deposit: MXN 1000 per stay
    • Pet fee: MXN 600 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Hidalgo Market 0.4 km / 0.3 mi
Plaza Financiera Rio 0.7 km / 0.4 mi
Centro Cultural Tijuana 0.7 km / 0.4 mi
Plaza Rio Commercial Center 0.9 km / 0.6 mi
Fronton Jai Alai Palace 1 km / 0.6 mi
Av Revolución 1 km / 0.6 mi
New City Medical Tower 1 km / 0.6 mi
The Emporium 1.1 km / 0.7 mi
Tijuana City Hall 1.2 km / 0.8 mi
Pasaje Gomez 1.2 km / 0.8 mi
Tijuana Wax Museum 1.4 km / 0.9 mi
Tijuana Arch 1.5 km / 1 mi
Plaza Santa Cecilia 1.6 km / 1 mi
El Popo Market 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 144
  • Number of floors (main building): 8
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 17 more facilities & services
  • Laundry service
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Meeting room
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Green Key (FEE)
  • Breakfast
  • Snacks
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Ibis Tijuana Zona Rio

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Ibis Tijuana Zona Rio

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 5 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable4 photos

    Ibis Tijuana Zona Rio

    DOUBLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    Ibis Tijuana Zona Rio

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Bathroom
    • TV
    • Alarm clock
    • Toiletries
    • Satellite TV
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ibis Tijuana Zona Rio

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Ibis Tijuana Zona Rio

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Ibis Tijuana Zona Rio

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Ibis Tijuana Zona Rio

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Ibis Tijuana Zona Rio

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Ibis Tijuana Zona Rio

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Ibis Tijuana Zona Rio

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Ibis Tijuana Zona Rio

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis Tijuana Zona Rio

8.8
Excellent
2,579 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Ramiro
I like everything about it especially that you are so close to many Restaurant and stores.
10/10
Exceptional
03 Aug 2026
Karen
Clean room, good location for restaurants/bars
10/10
Exceptional
03 Aug 2026
Robert
Good hotel
8/10
Excellent
31 Jul 2026
Felix
I've been here before, shortly after this location first opened, and I've always loved it. I really like the design, the overall layout, and the atmosphere. I hadn't been back in quite a while, so it was nice to return and see that it still looks great.

The only observation I have is that some of the furnishings and finishes are beginning to show normal wear from regular use. That's understandable, but as items become worn over time, they should be refurbished or replaced to keep the property looking fresh and well maintained.

Other than that, everything else looks excellent, and I think the property is being maintained very well.
10/10
Exceptional
30 Jul 2026
irma
Everything is fine just not the parking you cannot find parking in that hotel.
10/10
Exceptional
29 Jul 2026
Victor
Everything was fine, except the Orange juice… was to sweet.
Thanks.
10/10
Exceptional
28 Jul 2026
Maria
It’s a nice hotel and great location
8/10
Excellent
28 Jul 2026
Freddie
It was nice
10/10
Exceptional
27 Jul 2026
Yesenia
Every time we stay is a great experience. The staff for the most part is great and pleasant.
8/10
Excellent
26 Jul 2026
David
Location and it was quiet
4/10
Poor
26 Jul 2026
Cristobal
Better staff
10/10
Exceptional
23 Jul 2026
Felix
The room and facilities were really clean. The parking lot might look a little tight but I had no problems parking my Titan
10/10
Exceptional
22 Jul 2026
Hector
Every time I’ve stayed there, the staff has been incredible and the location is unbeatable
10/10
Exceptional
21 Jul 2026
Michelle
Todo estuvo muy bien y el desayuno muy bueno
Partner
6/10
Pleasant
20 Jul 2026
vanna
That hotel was okay, perfect location
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Jose
All was excellente except there was no vents in the bathroom.
Family_with_children
10/10
Exceptional
14 Jul 2026
Cresencio
A good place to sleep and really near in everything regarding to government services and foods, fine dining or street food.
10/10
Exceptional
14 Jul 2026
Gaudencio
Ubicación , buena atención al cliente
10/10
Exceptional
13 Jul 2026
Alejandra
Close to the mercado!
10/10
Exceptional
11 Jul 2026
Esteban.
Everything was great
Self
10/10
Exceptional
10 Jul 2026
Maria
Todo muy limpio, el personal muy amable, definitivamente vuelvo a hospedarme.
Partner
10/10
Exceptional
09 Jul 2026
Hector
Cool place to stay
Friends
10/10
Exceptional
09 Jul 2026
jose
Great stay for the price
Partner
8/10
Excellent
07 Jul 2026
Maria
Buen servicio
2/10
Poor
06 Jul 2026
Nancy
I recently stayed at the Ibis Hotel in Tijuana for 4 days and 3 nights, and unfortunately, it was one of the most frustrating hotel experiences I've had.

The problems started at check-in. The first room they assigned us had a key card that didn't work, so we went back to the front desk. They switched us to a second room, but that key didn't work either. We were then moved to a third room before we were finally able to get into one. After multiple trips back and forth to the front desk, it was not the welcome we expected.

The following day, we returned to our room and found our key had been deactivated again. The front desk told us their system showed we were checking out that day, even though we still had two more nights left on our reservation. They apologized and gave us two drink vouchers.

On our last night, we went to redeem the vouchers, but the bartender said they were only valid for a soda or beer, even though the front desk had told us we could order any drink. It wasn't about the drinks—it was the repeated miscommunication and poor customer service.

The only highlight of our stay was the breakfast buffet and the wonderful morning staff, who were kind, friendly, and welcoming.

Unfortunately, because of the repeated room issues, reservation errors, and inconsistent service, I won't be staying at Ibis again.
Family
6/10
Pleasant
05 Jul 2026
Antonio
Las camas fatales muy duras pero las almohadas eran unas rocas espero pronto hagan un cambio al menos en las almohadas
Partner
8/10
Excellent
05 Jul 2026
David
Facility is too small, mo gym available, and installation getting old for the price paid.
Partner
10/10
Exceptional
04 Jul 2026
Amalia
Right across Tacos Frank!
10/10
Exceptional
01 Jul 2026
Eduardo
Excellent service, love the location, easily get around from place to place
Self
8/10
Excellent
01 Jul 2026
Juan
The hotel was a clean bare minimum room with a decent rate. It was close to Costco and markets all around you. For the price you can’t expect much, but well worth it. I’ll stay there again maybe get a bigger room so it’s not like a bedroom.
Self
10/10
Exceptional
01 Jul 2026
Roseann
Very close to eating & shopping locations by walking or driving
10/10
Exceptional
30 Jun 2026
Alyosha Diaz
El hotel es muy céntrico , tranquilo nada lujoso pero bien
Family_with_children
10/10
Exceptional
29 Jun 2026
Eric
Excelente
Family
8/10
Excellent
28 Jun 2026
Cristobal
Friendly staff, if you arrive late on a weekend parking is questionable since the hotel applies valid parking for neighbor events.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Robert
Good customer service
Family
10/10
Exceptional
28 Jun 2026
Elizabeth
Excellent service, good bed.
Family
10/10
Exceptional
27 Jun 2026
Fernando
This place it’s so clean and quiet spot for your stay.
Partner
10/10
Exceptional
27 Jun 2026
Miguel
Todo muy agradable el personal muy atentos 10/10
Family_with_children
8/10
Excellent
26 Jun 2026
Jorge Hernandez
El lugar está bien, lo único que no hay mucho estacionamiento, pero de igual manera si lo recomiendo
Partner
10/10
Exceptional
26 Jun 2026
Jesus
SMALL BUT CLEAN AND COMFY ROOM, CLOSE TO SOME TACOS PLACE FOR BREAKFAST, LUNCH OR DINER, A BLOCK AWAY FROM COSTOC, NEXT TO OXXO. CLOSE TO MANY RESTAURANTS, COFFEE SHOPS
Self
10/10
Exceptional
20 Jun 2026
ANGEL
Everything within the hotel; staff, restaurant/bar, rooms, location was excellent. The price compared to other hotels in the zone was less expensive. I will definitely stay there again in my next Tijuana trip. Kudos to the hotel and its staff.
Family
8/10
Excellent
20 Jun 2026
María España
NO TIENE GIMNASIO ESO HACE QUE TAL VEZ YA NO REGRESE
8/10
Excellent
20 Jun 2026
David
Good stay for the money. Nothing surprising, some hardware old and not functional. Small property and sometimes felt cramped.
Self
10/10
Exceptional
17 Jun 2026
Luis
Everything was perfect. The location is good if you want yo walk
Self
10/10
Exceptional
17 Jun 2026
Juan
clean and great service
10/10
Exceptional
16 Jun 2026
Angelina
Clean room nice staff
Family_with_children
10/10
Exceptional
15 Jun 2026
Eloy
excelent place to stay clean nice staff walkable safe
Friends_and_family Family
2/10
Poor
13 Jun 2026
Brenda
The hotel was clean but the TV in the room did not work and the hotel forces you to use valet parking after 6:00 pm even if the parking is empty.
I don’t really like that because I have 3 kids with my by myself, and every time that I forget something in my car the valet have to bring my car, and I fell it was so unnecessary and really I annoying because you supposed to give a tip every time.
Friends_and_family Family
10/10
Exceptional
12 Jun 2026
christian
Great spot!
Family_with_children
10/10
Exceptional
12 Jun 2026
Brittney
Nice hotel very centrally located. Oxxo right downstairs. Very convenient.
Family_with_children
8/10
Excellent
07 Jun 2026
Guillermina
We have been stay at this hotel in the past and we like it for the cleanliness and the personal very friendly.
Partner
10/10
Exceptional
07 Jun 2026
Pedro
It's always a good experience to stay here we really like the place, and we will definitely be coming back for sure.
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
Rene
It was a very nice day for us. We brought our dogs. There's a small deposit but the room was clean, tidy. Everything worked as it should. Centrally located highly recommend it.
8/10
Excellent
06 Jun 2026
WILLIAM
Esta localizado en zona rio , bien cerca la frontera de San Isidro, el personal del hotel excelente, el cuarto limpio ! Está es la 3ra vez q me quedo en este hotel cuando voy a Tijuana!
Partner
10/10
Exceptional
03 Jun 2026
Veronica
El cuarto de mi sobrino no estaba linpio pero mi cuanto si estaba limpio. La area esta serca del costco y mercadito y los tacos se pueden ir caminando y tienen valet parking asi que tu carro esta muy seguro.
10/10
Exceptional
02 Jun 2026
Gerardo
It was a very nice hotel for the price. Easy and 15 minutes from the airport. Will stay here again.
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Daisy
Always been my favorite place in Tijuana to stay at for the past couple years stuff is super friendly and it’s a clean place
Self
10/10
Exceptional
31 May 2026
Beatriz
Overall, very good. The buffet could be better but it is good enough to have a nice breakfast.
Partner
10/10
Exceptional
30 May 2026
Adriana
Very clean
8/10
Excellent
30 May 2026
Bruce
It’s a practical short stay hotel conveniently located for downtown or zona rio. A little cramped for moving around or closet space if you had to set up for office work.
Partner
10/10
Exceptional
29 May 2026
Edward
Wonderful stay. Great staff, clean rooms and excellent breakfast.
10/10
Exceptional
29 May 2026
juan
Nice hotel, well maitened , good restaurant, good location close to all where I need to go
Self
10/10
Exceptional
28 May 2026
Josue
Well center and I will continue to stay here every time I’m in TJ.
Family_with_children
8/10
Excellent
28 May 2026
Cresencio
It’s close to the places I want to go. Very accessible to transportation if needed.
Partner
10/10
Exceptional
27 May 2026
Maribel
It’s clean
6/10
Pleasant
26 May 2026
Juan
No face towels, bath mats or hand towels. Coffee would have been great in room.
Partner
10/10
Exceptional
24 May 2026
Fernando
Great place to stay, very friendly staff and safe
Family_with_children
8/10
Excellent
24 May 2026
Julia
8.5 star, why let’s start with the positive. When we arrived Eduardo was very friendly and took care of us. Majo was amazing during breakfast and dinner. She deserves a raise. Now with the dislikes we were only give 2 bath towels and there was not an iron or iron board in the room. Ladies bring SHAMPOO & CONDITIONER the 3 in all in the bathroom is horrible. Oh and tv had very few channels
Partner
4/10
Poor
24 May 2026
Cecilia
There was no pillow selection, only one pillow type.
Partner
10/10
Exceptional
24 May 2026
Francisco
Good place to stay safe pets are welcome
Family
8/10
Excellent
22 May 2026
Sergiy
Room was clean and modern. Unfortunately when I arrived it was not ready at the check in time. A had to wait about 30min for my room.
Self
10/10
Exceptional
21 May 2026
Eugen
They have a restaurant bar on the first floor.
2/10
Poor
20 May 2026
Karolina
There was no water; we couldn't shower. We were three adults and one child. We had traveled from Tijuana to Guadalajara, and the hotel's excuse was that they were having problems with the plumbing and sent us a jug of drinking water. That didn't solve the problem. I demand a refund. I chose this hotel thinking that paying this not-so-cheap rate would guarantee me a decent stay, and that wasn't the case. I have video proof that there was no water.
Friends_and_family Family
10/10
Exceptional
20 May 2026
Silvia
The rooms where clean the house keepers very attentive, and nice it was a good experience, walking distance to everything
Family_with_children
4/10
Poor
19 May 2026
Raymond
Parking garage smell like sewer, room too small and amenities - iron was not provided needed to get out of my room and leave my ID at the front desk.
Partner
10/10
Exceptional
18 May 2026
Mariela
Nothing everything it was perfect and the guy the valet parking he was awesome very nice person and excellent guy.
Family
10/10
Exceptional
17 May 2026
Maricela
Everything is good
Partner
10/10
Exceptional
16 May 2026
Veronica
We like to stay in the hotel IBIS HOTEL. THE STAFF IS NICE. IS QUITE.
Partner
10/10
Exceptional
16 May 2026
Elizabeth
Nice for shor term wish my room was a little bit more updated
Family
10/10
Exceptional
16 May 2026
Marco
This place was located near many things. Would stay there again.
Partner
8/10
Excellent
12 May 2026
Juan
Great location
2/10
Poor
12 May 2026
Perla
There was no water in the hotel for hours. We couldn’t shower or even use the restroom. When I spoke to staff they had no update and kept saying we had to wait.
Friends
6/10
Pleasant
12 May 2026
Ruben
A lamp shade in our room (658) was broken, and we didn’t have hand towels.

Great location, bar and restaurant a plus.
Partner
10/10
Exceptional
12 May 2026
Abravo
Customer service was amazing! The carpets could use a deep cleaning, The food was not good at all.
Family
10/10
Exceptional
11 May 2026
Ricardo
Disfruté de mi corta estancia. Fue bienvenido e informado en un
10/10
Exceptional
10 May 2026
Marco
Place was location was perfect. Also was ready to rebook another night for a great price. The rims are clean and simple. Breakfast is inexpensive and very good. Will book again when I'm visiting.
Partner
10/10
Exceptional
08 May 2026
Jose
Bar prici
Family_with_children
8/10
Excellent
08 May 2026
Maria
Check in was at 4pm, we arrived a bit early but were able to leave luggage in their storage. Came back about 3pm and they were able to check us in. We got a single double bed and it was good, kinda small compared to other hotels we’ve stayed. Tacos Los Franc right across the street and an Oxxo less than 3 minute walk. Great place to stay overall
Partner
10/10
Exceptional
08 May 2026
Carlos
Good
Pet
4/10
Poor
02 May 2026
Michael
Friendly staff. Problem with the hotel was an issue with the plumbing. No water and had to leave without showering.
8/10
Excellent
28 Apr 2026
Maria
Nice
Partner
8/10
Excellent
27 Apr 2026
Beatriz
Property was very good, receptionist was NOT friendly at all, she claimed to be tired.
Room was clean
4/10
Poor
26 Apr 2026
Erika J
Property was clean, but lack a lot of other services or amenities. A lot of regular items that you would find in the bathrooms were missing such as hand soap, blow dryer, hand towels, face towels, only two large towels. Iron and small ironing board needed to be requested and picked up at the front desk upon availability. If you bring a pet, you are limited to rooms in the first floor only.
Family_with_children
4/10
Poor
26 Apr 2026
Fernanda
You definitely get a little bit less of what you pay for. Our room door looked like it was broken into, literally dented at the knob, floor 3 room 62, toilet was dirty, chairs in room were dirty, old tv and dirty control, the shower looked like they barely cleaned it. No fridge. Only two towels in the room. Staff was nice though.
Partner
10/10
Exceptional
26 Apr 2026
Sayra
Great location. Very nice accommodation. Would book again.
Leisure Family
10/10
Exceptional
24 Apr 2026
Elix
Great staff
Self
10/10
Exceptional
23 Apr 2026
Sheyla Vivian
My stay is always peaceful at Ibis zona Río. The staff is always friendly and very helpful.
Family_with_children
10/10
Exceptional
23 Apr 2026
Joseph
Convenient and easy to get in an out
Family
10/10
Exceptional
20 Apr 2026
Luis
Todo el personaje general muy pero muy amable
Partner
10/10
Exceptional
20 Apr 2026
Rosie
Very nice staff and accommodations. No spa. Or pool. But overall a great experience.
Friends_and_family Friends

Location & surroundings

Ibis Tijuana Zona Rio
Blvd. General Rodolfo Sánchez Taboada , 9170 Zona, Tijuana, Mexico

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Ibis Tijuana Zona Rio

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