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Rio Suites Hotel & Apartments

Tijuana · Mexico

José María Velazco 2793View location

8.8/10Excellent464 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood8.8/108.8
Amenities8.4/108.4
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Rio Suites Hotel & Apartments

Located in Tijuana (Zona Rio), Rio Suites Apartments & Extended Stays is within a 15-minute drive of Centro Cultural Tijuana and Agua Caliente Racetrack. This hotel is 4.3 mi (6.9 km) from Las Americas Premium Outlets and 4.9 mi (8 km) from U.S. Consulate General Tijuana.

Free self parking is available onsite. Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

Read more about this hotelShow less

With a stay at Rio Suites in Tijuana (Zona Rio), you'll be within a 5-minute drive of Centro Cultural Tijuana and San Ysidro Border Crossing. This hotel is 3.1 mi (5 km) from Las Americas Premium Outlets and 4.9 mi (8 km) from U.S. Consulate General Tijuana.

Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cleaning deposit: USD 15 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open during the following times:
    • Friday - Sunday: 8:00 AM - midnight
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 21 years old
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Tijuana Medical Corp 0.7 km / 0.4 mi
Plaza Landmark Tijuana Shopping Center 0.9 km / 0.6 mi
Hospital Angeles Tijuana 1 km / 0.6 mi
Plaza Toreo City Complex 1 km / 0.6 mi
CREA Sports Field 1.1 km / 0.7 mi
Plaza Rio Commercial Center 1.3 km / 0.8 mi
Paseo Chapultepec 1.4 km / 0.9 mi
Centro Cultural Tijuana 1.6 km / 1 mi
Hidalgo Market 1.8 km / 1.1 mi
Tijuana City Hall 2 km / 1.2 mi
Club Campestre Golf Course 2.1 km / 1.3 mi
Av Revolución 2.4 km / 1.5 mi
New City Medical Tower 2.5 km / 1.6 mi
Caliente Racetrack Casino 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 17
  • Number of floors (main building): 4
  • Single rooms: 8
  • hotel
  • MasterCard
  • Visa
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • 24-hour security
Show 5 more facilities & services
  • Towels and bed linenExtra charge
  • Only Adults
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rio Suites Hotel & Apartments

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rio Suites Hotel & Apartments

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rio Suites Hotel & Apartments

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rio Suites Hotel & Apartments

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rio Suites Hotel & Apartments

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rio Suites Hotel & Apartments

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Rio Suites Hotel & Apartments

8.8
Excellent
464 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
28 Jun 2026
James
It’s a nice clean place to sleep. The staff was helpful. Not the best location so to speak kind of out-of-the-way but easily accessible from the border. I just think the pictures overhyped it. I rented a room on the fifth floor and I was given one on the second floor, so that’s definitely less of a view.
Self
10/10
Exceptional
22 Jun 2026
Jose
Place was very, very clean, our bed was so comfy. Staff was great, very spacious suite. Will go there again.
Friends_and_family Family
10/10
Exceptional
22 May 2026
Shanicqua
I genuinely enjoyed my stay. I will be back in the next couple of months and I will be staying with this particular property. I loved every minute and would recommend to anyone.
Self
8/10
Excellent
11 May 2026
Robert
Refrigerator was noisy
Self
8/10
Excellent
08 May 2026
Franklin
It was a pleasant stay rooms are a little noise from out side but great for the price and location I will definitely book it again .
Self
10/10
Exceptional
21 Mar 2026
Matt Haydell
The bestvplqce
Partner
2/10
Poor
26 Feb 2026
Blaine
They said I had until 12:00 to check in then started with messaging me at 10:30 I told I was coming got there 11:59 the front desk had been gone for awhile according to security
4/10
Poor
24 Feb 2026
Mireya
the room has a bad smell and the sheets has a bad smell like they didn't wash them
Friends_and_family Family
8/10
Excellent
21 Feb 2026
Dora
Near my doctor stores food pharmacy
4/10
Poor
15 Feb 2026
Adriana
The room was great, as well as the costumer service, but the noise the guests upstairs were making was awful. They’re loud at night and really early in the morning.
Leisure Friends
8/10
Excellent
12 Feb 2026
Ramon
Clean room and staff
Business
10/10
Exceptional
01 Feb 2026
Matt Haydell
Good service
Partner
10/10
Exceptional
26 Jan 2026
Taylon
Great Staff.
Self
6/10
Pleasant
20 Jan 2026
Laura
Staff provided excellent customer service. Even though the room is well maintained and modern, it was not cleaned enough. I found many woman’s black long hair on the room floor, bed, and restroom.
10/10
Exceptional
30 Dec 2025
Manuel
Very good place to stay safe and clean and very centric with plenty of places to eat drink and shop near by
Friends_and_family Family
8/10
Excellent
12 Dec 2025
Amanda
The room was spacious and the staff was helpful. The only problem is that the hand sink was dripping.
Leisure Family
10/10
Exceptional
05 Dec 2025
Jose
used valet parking, it was excellent, the accommodated us since we had an oversized lifted truck. staff super friendly and kind. kitchen has all we needed.
Friends_and_family Family
10/10
Exceptional
03 Dec 2025
Christian
Not much of a parking lot
10/10
Exceptional
23 Nov 2025
Teresita
Parking a little bit complicated
Leisure
10/10
Exceptional
30 Oct 2025
Javier
Everything was great, staff is excellent there, rooms are super clean. Only thing is that there is not enough parking space.
Leisure Family_with_children
4/10
Poor
12 Oct 2025
Manuel
La recesión no fue muy aceptada con su carota y cortante
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Peter
I felt extremely safe...clean and modern rooms
Business_and_leisure Self
10/10
Exceptional
02 Sep 2025
Pablo
Hotel was easy to find, room was small but clean and bed was comfortable. Shops and places to eat are within walking distance.
Business_and_leisure Partner
10/10
Exceptional
01 Sep 2025
Irvin
That it
10/10
Exceptional
01 Sep 2025
Narcie
Easy to get here, very quiet, clean, easy to check in
10/10
Exceptional
30 Aug 2025
Miguel

Like being Home!!

Great place to stay, love it! This is my 4th time staying here, excellent location, very clean, bed was very comfortable.
Friends_and_family Family
10/10
Exceptional
15 Aug 2025
Tracy
I love this \"home away from home\". I travel to Tijuana often and alway return to Rio Suites. They offer several levels of accommodations, from a small simple room to full suites with kitchenettes. I can easily walk to shops & restaurants, and always feel safe. Staff is amazing, welcoming and friendly.
Business_and_leisure Self
6/10
Pleasant
31 Jul 2025
Ydania
It met our needs for the type of visit we had. Some of the restaurants were walking distance which made it accessible and convenient. The staff was friendly and helpful. The noise on the first floor was something that can improve.
Business
10/10
Exceptional
13 Jun 2025
Tracy
For those of us who don't need bougie accommodation, but still want a safe, clean, friendly, comfortable and convenient place to stay, RIO SUITES is perfect. Affordability in walking distance to everything you could possibly need.
Business Self
10/10
Exceptional
17 May 2025
Christian

Hidden gem...

This place is a little gem. It has a couple of apartment style rooms complete with separate bedrooms and bathrooms, living room/sitting area and full kitchens. It is located in Zona Rio accessible to eateries, OXXO's restaurants, bars, the mall and more. Satisfyingly enough, after 10 or 11 the place becomes very quiet. Although parking is limited, there is an attendant 24 hrs. a day.
Partner
10/10
Exceptional
19 Apr 2025
Mario
Clean
6/10
Pleasant
17 Apr 2025
Ramses
Mi habitación no tenía ventana y se escucha ruido de la habitación de al lado. La atención de front desk es mala, ni saludan.
Business Self
10/10
Exceptional
21 Mar 2025
Linnette
Está muy limpio y muy bien ubicado
Leisure Partner
10/10
Exceptional
01 Mar 2025
Ekeoma

Impressive and clean

My stay at RIO Suites was amazing. The staff, from check-in to security guards and cleaners, were nice, respectful, helpful, and professional. I will stay here again on my next trip. The property was clean and well-maintained.
Friends_and_family Family
10/10
Exceptional
09 Feb 2025
Karla
Everything was good
Leisure Family
8/10
Excellent
01 Feb 2025
Bonnie

Kitchen is a huge selling point

The kitchen was the selling point for us. Like other reviewers, the night club that's nearby is a real pain in the butt. When they start booming the music, you will not be sleeping if you're a light sleeper. Bring earplugs or a sound machine. The room was clean, the sheets, bed and pillows were super comfy. If you like flat pillows, bring your own. The floor in the room we stayed in was travertine tile, and was cold as sh!t in the morning. I packed slippers last minute which was a life-saver. The small heater in the bathroom didn't work but the mini-split was enough. The shower head SUCKS, it's one of those stupid waterfall heads so if you don't want to get your hair wet (i.e. I don't need to wash my hair every day), it was virtually impossible to shower. I GREATLY APPRECIATED several non-LED lights in the room, I can't stand LED lights as they mess with your circadian rhythm. The parking was watched 24/7 by employees. We walked to our dentist office (30 min away) each day, and had no issues of feeling unsafe at night at all. We would definitely stay there again. Photos in the advertising are definitely made to look nicer than the actual rooms, but no big deal.
Partner
10/10
Exceptional
18 Jan 2025
Mario
I been staying there before and is always a pleasant stay.
Business_and_leisure Partner
6/10
Pleasant
17 Dec 2024
Joseph
The room was very nice. The staff was great. The loud music going on until 3-4 am was unacceptable. My wife was there trying to recoup from surgery and was not able to rest because of the noise and it was not an option for us the leave. It also would have been nice if the TV was not all Spanish speaking shows since we were American and there for 4 days.
Business Family
6/10
Pleasant
03 Sep 2024
Maria
Service
Leisure
10/10
Exceptional
25 Aug 2024
Fabian
Clean
Partner
10/10
Exceptional
18 Aug 2024
Brandon
I very much enjoyed my stay at Rio Suites. The staff were extremely friendly and helpful. Room was clean with a lot of amenities and clean water. Very safe location and my wife and I felt very comfortable on our 10 day stay. We will most definitely be staying again.
10/10
Exceptional
14 Aug 2024
Christopher
Really nice property security on site were very nice and super helpful with any question that was asked
Leisure Friends
10/10
Exceptional
13 Aug 2024
Alberto

The best

The service I received at this hotel was completely amazing. The staff made me always feel very welcome and always had a smile on their face. I will definitely be coming back and staying here in the future. Thank you to the entire staff for such a memorable experience.
Partner
10/10
Exceptional
01 Aug 2024
Jose Antonio
Love it very sweet Staf
Business_and_leisure Family_with_children
10/10
Exceptional
14 Jul 2024
Alma
It was great, we took groceries. It has everything.
Business_and_leisure Family_with_children
8/10
Excellent
08 Jun 2024
Ron
Quiet
Business_and_leisure Self
2/10
Poor
08 Jun 2024
Cristina
The bathroom had a high step and was dangerous everyone in the family got slightly injured Shower very slippery no hand rails
10/10
Exceptional
01 Jun 2024
jose
Nice
10/10
Exceptional
28 May 2024
Arturo
Checking in was easy and property was clean would definitely recommend!
Business Family
8/10
Excellent
23 May 2024
Antonio
👍
Family
10/10
Exceptional
20 May 2024
Teresita
Price was good
Business Family
10/10
Exceptional
05 May 2024
Maria
Very nice and affordable pricing! Beds are very Comfortable bathrooms are very nice big and clean totally recommend
Leisure Family
10/10
Exceptional
30 Apr 2024
Mario
I like Rio suites 👍😎
Leisure Family
10/10
Exceptional
28 Apr 2024
Rafael
It was perfect, super clean, very safe and so many restaurants and stores near by to walk to. They have 24/7 security that really takes care of the property. Staff service was great, very friendly and welcoming. I stayed there in the 2 bedroom luxury apartment and it was amazing! So big and modern! Staff also speaks English which was a plus!
Leisure Family
6/10
Pleasant
28 Mar 2024
Alexander

Fan ceiling needs to be cleaning

The room was not 100 % clean, some member staff were nice and attentive but not all of them
Friends_and_family Family
10/10
Exceptional
27 Mar 2024
Christian
Great hotel
10/10
Exceptional
26 Mar 2024
Hector
Friendly people. Nice accommodations.
Leisure Family
10/10
Exceptional
24 Mar 2024
Rene

Great value

Great location centric and close to everything, food, fun, entertainment etc
Friends_and_family Family
8/10
Excellent
06 Mar 2024
Alejandro
Very basic , clean central location,
Nice staff
Partner
10/10
Exceptional
20 Feb 2024
Rene
It was great they are super friendly and helpful
Self
8/10
Excellent
20 Feb 2024
Octavio
Is well located to get to many places
Business_and_leisure Family
10/10
Exceptional
19 Feb 2024
Jesus
Great location
Leisure
2/10
Poor
16 Feb 2024
Robin
No netflix, kept saying it needed to be updated. Shower drain clogged. It was like swimming to shower. Floors had dirt and felt gross to walk on barefoot
Business Self
8/10
Excellent
16 Feb 2024
Javier
Good stay and service
Leisure Friends
10/10
Exceptional
02 Feb 2024
houman

Great place to stay

Very nice 3 bedroom suite with all amenities. I travel to tijuana at least once a month and stay at diffrent hotels but this suite was outstanding
Friends_and_family Family
6/10
Pleasant
24 Jan 2024
JAIME FABIAN
Qué esta pasando con la aplicacion de Hotel.com? Era cliente gold y con 40 noches reservadas pendientes, me bajaron al nivel mas bajo. Ayer hice una reservacion, me cobraron 591 pesos adicionales al momento de concretar la reserva. Qué esta pasando?
Self
10/10
Exceptional
23 Jan 2024
linda
Nice, clean, great staff. Good price.
Business Self
10/10
Exceptional
06 Dec 2023
Amanda
I came to TJ twice in the last week and both times the staff was friendly and the rooms are beautiful and clean! Stayed here both times and probably will next time!
Leisure Partner
10/10
Exceptional
29 Nov 2023
Andy
Like everything no complaints
Leisure Family
6/10
Pleasant
19 Nov 2023
Noe

External noise

the place is a good place to stay and the surrounding are safe, still the issue is the noise in the night clubs in the area that do not allow to sleep peacefully.
Partner
10/10
Exceptional
16 Nov 2023
Maria
If ur looking for sound proof this is ur place
Business_and_leisure Partner
10/10
Exceptional
21 Oct 2023
Patrick

My Favorite TJ Hotel

A great place to relax, very comfortable and clean with friendly staff.
Friends_and_family Family
8/10
Excellent
16 Oct 2023
Jesus
Near the border and downtown tijuana, bed is extremely hard, maybe a semi soft bed will be best
Business_and_leisure Partner
10/10
Exceptional
05 Oct 2023
Mario
The Hotel was excellent and very close to shopping and restaurants. The service was outstanding and very professional!
Self
10/10
Exceptional
24 Sep 2023
Verified traveler
The bathroom does not have a non-slip floor.
This is my only observation, everything else is very good
Leisure Family
10/10
Exceptional
06 Sep 2023
Rene

Great find!

This place was actually a pleasant surprise, i had stayed at other places the last few times i stayed in tijuana and actually i liked this place a lot, staff and location were great, I'll definitely stay there again.
Self
8/10
Excellent
05 Sep 2023
Maribel
Close to the boarder, quiet neighborhood. Rooms are super clean and big. Nice place to stay.
Leisure Friends
10/10
Exceptional
03 Sep 2023
Violeta
Everything about this place is right
8/10
Excellent
27 Aug 2023
Alfredo
Nice property easy to get around .
Business_and_leisure Partner
8/10
Excellent
27 Aug 2023
Nelson

Quite & Nice

There was no water as the add says (only 1 bottle) no soap bar.
Other than that, it was great!
Partner
8/10
Excellent
25 Aug 2023
Alejandra
Room was clean and close to the attractions we wanted to visit while in TJ. Beware of construction nearby
Leisure Partner
8/10
Excellent
15 Aug 2023
Clark
Valet was nice

Felt it was overpriced for 4 nights at $579 USD, but it makes sense due to Baja Beach Fest
Leisure Self
8/10
Excellent
23 Jul 2023
Cristal
The staff was very nice. Easy check-in.
It is one small lot directly outside the hotel. You just park and give your keys to the valet person.
I was sort of thinking you would get the window directly outside but I mean the window is facing to the hallway so, if you feel uncomfortable like me, then you’ll leave it closed the entire time because if you leave it open then people can look inside as they are passing by. That’s the disappointing part. The room has decent space.
The other not-so-great part was the water. It was so difficult finding a happy medium. When you found a good water temperature, the shower would then turn super hot or cold for no reason. It was very inconvenient.
Regardless of all these things, overall it was okay. We stayed for 2 nights and it worked.
Leisure Partner
2/10
Poor
08 Jul 2023
Chiraz

Save your money !

The room we were given was on the ground floor with A WINDOW ON THE CORRIDOR AND ON THE RECEPTION AREA!!!!!!!
Room #111.
We were living in the dark during our stay as we couldn’t open the curtains!!!!!
The room was very small and is nothing from the pictures displayed !!!
The bed was very small and very uncomfortable making loud noises at any move you make! The room was very humid and the split unit was acting funny!
For this budget I could’ve booked in Grand Hotel or better hotels around with a pool and services!
I regret it big time!
Partner
10/10
Exceptional
03 Jul 2023
Gloria
Nice clean hotel helpful staff safe area restaurants nearby. Definitely a good day.
10/10
Exceptional
01 Jul 2023
Kim
Security
Self
10/10
Exceptional
01 Jul 2023
Araceli
First time, room was clean, people very polite.
10/10
Exceptional
30 Jun 2023
Adrian
Muy buen personaje en check in. Muy limpios los cuartos. Recomendado
Leisure Family
8/10
Excellent
24 Jun 2023
maria
Parking attend was very nice and helpful no problems with parking at all.
Desk personal will take care of your needs are requests promptly,nice people.
I was hesitant at first because it looks like there's no parking but there was no problem at all.
Rooms were very clean, it looks like they just remodeled the site.
it was a very nice experience,
I will come back again.
Business Partner
10/10
Exceptional
25 May 2023
Pau
Big room and clean. Safe area.
Business_and_leisure Self
10/10
Exceptional
23 May 2023
Rosa
Personal nice
Room clean
Good parking
Leisure Self
8/10
Excellent
21 May 2023
Rafael
Overall good.
Friends_and_family Family
8/10
Excellent
02 May 2023
Miguel
Just good place to stay close to shopping and dinning. Cheap and secure.
Leisure Partner
10/10
Exceptional
16 Apr 2023
Rodolfo
Amenities were a little sparse ! But good location !
Leisure Partner
2/10
Poor
09 Apr 2023
ALIREZA
Even thought We anticipated our arrive time (12:00 am) , we we got there before (11:55 am) Hotel was closed and the security guard told us we have to pay cash if still want to go forward with the reservation, i didn't want to pay ash but i had no other choice at midnight in the middle of street.
Then the room wasn't what i have been reserved (I reserved 2 queen beds, because i was with my daughter ) and they gave us just one bed.

Plus the bed was very noisy (squeaky or creaky) and we couldn't sleep at all !!.

And the room location was just in front of the hallway and front desk and wenhear the noise of every single gust that passing.

The nextbday when i claimed, the manager said this is their politics and that it.

I never going to that hotel again.
Business Family
10/10
Exceptional
27 Mar 2023
Steve

Great stay, cheap price

It was clean, easy to check in and check out. Everything worked out amazing
Business
8/10
Excellent
25 Feb 2023
Mario
Bed made noises and chair is peeling or is too old.
Business Family
10/10
Exceptional
21 Feb 2023
Amanda
Check in was easy. Staff was friendly. Rooms are spacious and clean
Leisure Family_with_children
6/10
Pleasant
09 Feb 2023
Jean
Hotel was clean, staff was really nice and helpful. Unfortunately, we needed a handicap accessible room and didn't get one.
Business Family
10/10
Exceptional
23 Jan 2023
Jose
Really nice room an friendly staff.
Friends_and_family Friends

Location & surroundings

Rio Suites Hotel & Apartments
José María Velazco 2793, Tijuana, Mexico

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Rio Suites Hotel & Apartments

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