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Hotel Hacienda Aguacaliente
Tijuana · Mexico
4700 Blvd. Salinas AviacionView location
9.2/10Excellent1,082 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.4/10 9.4
Condition9.2/10 9.2
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Hacienda Aguacaliente
Located in Tijuana (Downtown Tijuana), Hotel Hacienda Aguacaliente is within a 10-minute drive of San Ysidro Border Crossing and Las Americas Premium Outlets. This spa hotel is 22. 8 mi (36. 7 km) from Rosarito Beach and 4. 4 mi (7. 2 km) from U. S. Consulate General Tijuana.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a sauna. Additional amenities at this hotel include complimentary wireless internet access and complimentary use of a nearby fitness facility.
Satisfy your appetite at one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee. Stay in one of 87 guestrooms featuring Smart televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include complimentary bottled water and blackout drapes/curtains, as well as phones with free local calls.
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With a stay at Hotel Hacienda Aguacaliente in Tijuana (Downtown Tijuana), you'll be a 2-minute drive from Estadio Caliente and 6 minutes from San Ysidro Border Crossing. This spa hotel is 4.2 mi (6.8 km) from Las Americas Premium Outlets and 22.8 mi (36.7 km) from Rosarito Beach.
Stay in one of 87 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include complimentary bottled water and blackout drapes/curtains, as well as phones with free local calls. null
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- Pool access available from 10:00 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 350 for adults and MXN 300 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Club Campestre Golf Course
0.3 km / 0.2 mi
Caliente Racetrack Casino
0.8 km / 0.5 mi
Paseo Chapultepec
0.9 km / 0.6 mi
Hospital Angeles Tijuana
1 km / 0.6 mi
Galerias Hipodromo
1.2 km / 0.7 mi
Plaza Landmark Tijuana Shopping Center
1.2 km / 0.7 mi
Municipal Auditorium Fausto Gutierrez Moreno
1.5 km / 0.9 mi
Club Hípico Caliente
1.6 km / 1 mi
Estadio Caliente
1.6 km / 1 mi
Plaza Toreo City Complex
1.9 km / 1.2 mi
ISSSTE Hospital General Fray Junipero Serra
1.9 km / 1.2 mi
Tijuana Medical Corp
2.2 km / 1.4 mi
CREA Sports Field
2.4 km / 1.5 mi
Plaza Financiera Rio
2.6 km / 1.6 mi
Plaza Rio Commercial Center
2.7 km / 1.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 87
- hotel
- Wheelchair-accessible
- Wi-fi
- Garden
- Sauna
- Steam bath
- Spa treatments
- Breakfast
- Snacks
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Aguacaliente
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LUXURYDOUBLE • LUXURYDBL.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Aguacaliente
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Hacienda Aguacaliente
100
reviews shown
Dulce
It was a Delight staying here. We are looking forward for our next trip and booking this same hotel again.
Oscar
Todo muy bien solo falta dónde congelar las toallas y un microondas estaría muy bien
Mike
Rooms were super clean, staff was friendly and service was great. Will definitely stay again.
Araceli
Yo Nunca he escrito Un review pero esta vez siento que debo hacerlo yo me he hospedado en varios hotels pero este fue diferente. Los de front desk muy amables, Los meseros y El bartender Mal muy Mal servicio. El internet Mal El gym Viejo y si Quieres usar El spa tienes que llegar super temprano porque Nunca hay lugar. Me quede sin Agua Los vecinos la Musica Fuerte. Sinceramente Caro y Mala experiencia tenia grandes expectativas ya no dormi espere Las 4 am y yo me fui no Mas.
Angeline
Will not come back
Luz
Right in the center of everything. Felt very secure all times. Such a beautiful small hotel and love that they have a pool with the bar right in the center.
Antoni
I never have an issue staying here. I recommend all my family and friends to stay here.
Ariana
Todo muy bonito
Itzel lopez, Carlos
En el hotel está en buena zona! Es más estilo Motel, estaba muy bien asta que me quisieron cobrar $5,000 pesos por fumar en el estacionamiento a las 3am, no me lo dijeron en el momento, fueron y nos despertaron una hora después, y lamentablemente decidimos no pagar esa cantidad absurda mejor dejarlo, nos tuvimos que salir a las 4am y la verdad nunca me volvería a quedar en este hotel!
Olivia
Brand new hotel with cleaning chemicals that made my head hurt. I had to air out my room which was on the ground floor with the bathroom window open and the front door open. The location was between discos and bars. Couldn’t sleep until 12 am. Felt super unsafe.
Casi
Nice pool area. Spacious room. Comfortable bed. Nice staff. Good location.
Amy Teresa
Super buen Servicio, fácil de llegar.. muy céntrico, el lugar estaba muy limpio.. 10/10
Christian
Excellent customer service!! The room was somewhat clean and a few things that could improve the quality of the rooms.
Kevin
From when you get there the staff is super helpful, the valet, the front desk, the waiters at the pool, the cleaning lady that got us more towels and the waiter who brought us our food and even gave us some jalapeños on the side saying he feels it makes the burger better.
The room we had was perfect, in the corner so we slept comfortable.
It's near the stadium and sever restaurants shopping centers. This is the 2nd time we come to this hotel and it won't be the last.
The room we had was perfect, in the corner so we slept comfortable.
It's near the stadium and sever restaurants shopping centers. This is the 2nd time we come to this hotel and it won't be the last.
Jacob
The hotel keeps getting better and better.
Elizabeth
My checkin day I ordered from the kitchen, the child Fettuccine with chicken and it was delicious. For breakfast I was fasting for a medical procedure so I was not able to eat breakfast.
Alexander
Clean room, spacious, comfortable, convenient parking, close to restaurants
Rita
Staff was superb! They literally anticipated our needs and were readily available to assist without us even asking for help.the best!
Andrea
I had a great weekend with my kids. Loved the jacuzzi and the birria chilaquiles
Guiliana
Everything Was nice
DENISE
There was no hot water. We were only provided with flimsy thin towels. No hooks for any clothing or towels. There’s no body wash, no hand soap, there was a water bottle that was already used and a cup when we entered the room. Staff is not helpful.
monserrath
Room was comfortable and the best part is that the pool is climate controlled
Jesus
Great experience
Virginia
El AC no servía no tenían cunas para bebés
Jose F
Muy buen hotel familiar , limpio y con amenidades renovadas. El gerente Emmanuel muy profesional.
Karla
The staff are very friendly!! WE LOVE staying here!!
Lidia
There was no breakfast offered. the hot tub was dirty.
Leonardo
Great place
Alberto
Everything was wonderful!
Silvia
Excelente opción
Marie
The location is great the staff friendly and helpful.
Angie
Everything good
Gabriela
We came from Los Angeles….extremely friendly and helpful staff. They quickly responded to our request. Amazing location with restaurants and coffee shops walking distance. Our favorite area was the pool area!!!! Super kid friendly as well!!! 100 percent recommended
Ana Y.
Although the hotel has a year it was renovated, regular rooms lack hangers, and iron, safe, and mini fridge. As well as pillows.
Cipriano
We did not have a good stay
Jaime
Very friendly and attentive staff.
Hotel has covered and heated pool along with sauna, jacuzzi, fitness room, and spa.
We ended up staying in for one of the days we were there as there’s plenty to do within the property grounds!!
Location is perfect as it’s within walking distance (avoid night walking though just in case) to malls and restaurants.
Had a very relaxing time.
Hotel has covered and heated pool along with sauna, jacuzzi, fitness room, and spa.
We ended up staying in for one of the days we were there as there’s plenty to do within the property grounds!!
Location is perfect as it’s within walking distance (avoid night walking though just in case) to malls and restaurants.
Had a very relaxing time.
Joel
The room was so hot. The AC was not working. The restroom and shower were not too clean.
Martha
Beautiful, quiet, and clean.
Javier
Loved it
manuel
Everything was perfect
Gerald
Service room and all were great, good for the price
Stephen
Clean and comfortable......newly remodled....tv was excellent
Daniela Anahi
Everything is so elegant
Orlando
I started with a bad experience since the beginning. Check-in was at 3, and I waited until 4:30; they still didn't have a room available for me to check in. I went to the nearby casino and returned at 8pm and the area had a blackout and no electric service. It returned until 2am. I was offered a complimentary breakfast and an hour or 90 late check out. Don't know if it was related to the power outage but the lights did not go fully off after removing the card. They would flicker on and off. To compound this, the reception knew about my late check out arrangement, but after me placing a do not disturb sign on the door handle outside, they came knocking, thus disturbing my sleep 4 times before regular check out. It seems to me there was very little communication in relaying the message to others. I normally don't give bad reviews because I worked in the hotel-restaurant service industry for over 30 years and have taught culinary arts for the last 14 years, but this was a very bad experience. Although I liked the place in general, I will not go back to this place since they made me feel I was at fault instead of them. I can get over things not in our control, but not deliberate bad service.
Jorge
The best hotel we stay here all the time
Richard
Nice hotel, friendly staff.
Luis Miguel
disfruten la vida
Victoria
Very friendly and perfect location. Nice pool and onsite parking!
Robert
Amazing hotel, great service, nice pool, and in a safe area.
George
Not very happy with my first experience on this places not able to sleep until 2am due to loud noises in the next room. The manager has not reach back it all. Will not recommend this place it all.
Maria
Me cobraron $500 MNX por que mi hija dejó una mancha de “tinte” y “fluidos” en las almohadas así lo mencionaron ellos mismos en el lobby esas fueron sus palabras, el tinte era temporal y pues algunas personas podríamos manchar las almohadas al dormir profundamente y no me molesta el cobro debo aclararlo, me molesta que el mismo momento y dia que retiraron la toalla y tendieron la cama me llaman a decirme que tengo ese cargo por ese motivo, ósea no las lavaron solo asumieron que no podrían retirar lo sucio de las prendas y debía pagar.
Daniel
Breakfast was good. Amazing place
Norma
Enjoy the time of our stay the staff was really helpful it was close to the things I needed to do .
Rubi
The stay was perfect for my family, safe and clean. The kids loved the pool. I would stay here again.
Jassiel
Staff amazing
Ana
Very clean and service was great.
andres
I went there to be check in they told me they had to charge extra fees I told them I already paid for the room i dont think I should paid i told them I was not happy with this charge they call the cops to have me leave i left the property and after they had me get arrested by the police i was very upset I never had this happen in my life I will never used there service or another hotel related to the hotel chain again. Dont used this hotel they dont give your money back and they dont care about you they treat you with no respect
juan
Ironing board too small and not working properly
Maira
Best hotel in TJ
Maria Ines
Clean room! Good staff
Maria Ines
Clean room, nice staff!
Laura
Beautiful hotel with a fun atmosphere heated swimming pool area and bar.
Andrea
We had a wonderful stay! The staff was incredibly kind and always willing to help with anything we needed, making us feel very welcome throughout our visit. The pools were pleasantly warm, and we really appreciated how the jacuzzis were constantly being cleaned, ensuring that everyone could enjoy them comfortably and safely. Everything about our stay was excellent, including the delicious breakfast each morning. We will definitely return whenever we have the opportunity and highly recommend this hotel to anyone looking for a relaxing and enjoyable experience.
Jairo
Everything was great
Maria
Everything was perfect
Christian
Everything was perfect, ine of the best places we stayed
Virginia
Great
Gabriel
This time my room wasn't as nice as my last stay, no upgrade, 😶😶😶😔😔😔
Beatriz
Las habitaciones estaban muy limpias. El aire acondicionado trabajo muy bien. El area de la alberca es agradable, muy buen servicio. El jacuzzi delicioso.
Divine Destiny
Arrived at 3pm and our room wasn’t ready till 5 pm. Not sure why.
Sarai
Definitely a cute little getaway
Karla orellana
Place smells like sewers and rooms have a nasty smell coming from A/C horrible rooms. Only nice thing is the pool and the staff
Carlos
Great location and hot tub, pool, steam & sauna. Had one breakfast and one dinner at the restaurant and it was not good
Ricardo
The room 231 had a nasty sewage smell that in 2 days never did go away.
Adriana
Room was good we someone left a sock behind either the cleaners missed it or we got a dirty room. Beds very very comfortable and room was specious.
Maria Elena
Llkikee
Gloria
Staying here makes you forget you’re in middle of Tijuana, felt like I was at a beach resort. I really enjoyed the amenities which they keep really clean.
Michelle
Yes.
Roberto
amazing but too many kids not enough growing up haha
Jesse
Yes nice experience
Frida
Much prettier than the photos, the jacuzzi area was amazing and the man tending the area was super friendly, attentive and showed us the sauna and steam room. The place was amazingly friendly priced for everything it offered and felt very very safe.
David
Everything was clean, peaceful, and great condition I stayed in already 3 times. Everything it’s very closer The pool is great. The spa is wonderful and Jacuzzi exceptional.
Marissa
Not happy at all there was a national emergency we stay there all the time and they are refusing to refund half! Also they charged me 2 nights for 1 night and refuse to refund! Hotels.com was also no help!
Abigail
Excelente gracias
Jose David
Room was filthy
Michelle
Front desk guy was very nice and welcoming and the room service guy Jonathan was
Christopher
Very clean, very responsive, accurate description. Would love to go back
Alfonso Hernandez
Staff
Chance
Great service enjoyed a really good massage would definitely book there again. Good value.
MATILDA
Quiet, clean
alberto
Receptionist was rude made me wait even though I was in line first I didn’t like the way she treated me.
Alvaro
Everything was great.
Roberto
The place is nice , clean and a convenient location. The problem with this place is that the walls are thin and you can hear every noise making it hard to get a good rest. Also the restaurant staff are nice but very slow service.
CARLOS
Fourth time staying here , always clean and well kept for facility. Very private and safe.
Jairo
Service was outstanding. The gentleman at the pool area was awesome. Worth every dollar spent at this hotel
Elizabeth
Clean friendly, safe
Highly recommended
Highly recommended
YARAA
Clean comfortable
Nicole
Staff were very welcoming, our room was clean and comfortable, and the pool area was very nice. The only annoyance was the lack of anywhere to hang towels after use. We enjoyed our stay and would definitely stay again.
Jazmin
clean room however i was kinda bumped the bathrooms did not have a connection for a blow dryer straightener etc that is all everything else was great
Location & surroundings
Hotel Hacienda Aguacaliente
4700 Blvd. Salinas Aviacion, Tijuana, Mexico
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Hotel Hacienda Aguacaliente
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