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Lucerna Tijuana

Tijuana · Mexico

Paseo del los Heroes #10902, Zona RioView location

9.2/10Excellent1,617 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Amenities9.0/109.0
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  • Business hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lucerna Tijuana

Situated in Tijuana, this hotel is conveniently located near the Tijuana River Plaza shopping mall, the Tijuana Cultural Center, Agua Caliente Golf Club, and the US border.

The hotel offers a range of amenities including a restaurant, bar, café, nightclub, event halls, an exclusive club, business center, parking, gift shop, and 24-hour security. Guests can also enjoy room service, medical service, laundry, dry cleaning, and airport transportation.

Each room features double or king-size beds, air conditioning, TV, phone, internet access, coffee maker, ironing set, hair dryer, and a private bathroom with tub and amenities. Leisure facilities include an outdoor swimming pool, whirlpool, and a gym.

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With a stay at Hotel Lucerna Tijuana in Tijuana (Zona Rio), you'll be a 4-minute drive from San Ysidro Border Crossing and 5 minutes from Las Americas Premium Outlets. This luxury hotel is 21.4 mi (34.4 km) from Rosarito Beach and 4.9 mi (7.9 km) from U.S. Consulate General Tijuana.

Make yourself at home in one of the 168 air-conditioned rooms featuring LCD televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 28 for adults and USD 16 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Landmark Tijuana Shopping Center 0.7 km / 0.4 mi
Hospital Angeles Tijuana 0.7 km / 0.5 mi
Tijuana Medical Corp 0.8 km / 0.5 mi
CREA Sports Field 1.1 km / 0.7 mi
Paseo Chapultepec 1.1 km / 0.7 mi
Plaza Rio Commercial Center 1.3 km / 0.8 mi
Centro Cultural Tijuana 1.7 km / 1 mi
Club Campestre Golf Course 1.8 km / 1.1 mi
Hidalgo Market 1.8 km / 1.1 mi
Tijuana City Hall 1.9 km / 1.2 mi
Caliente Racetrack Casino 2.3 km / 1.4 mi
Galerias Hipodromo 2.6 km / 1.6 mi
New City Medical Tower 2.6 km / 1.6 mi
Av Revolución 2.6 km / 1.6 mi
Municipal Auditorium Fausto Gutierrez Moreno 3 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 168
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room service
Show 21 more facilities & services
  • Laundry serviceExtra charge
  • Babysitting service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 2
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Nightclub
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Lucerna Tijuana

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDSDBL.2D-EJ

    Photos are not available for this room type.

    Lucerna Tijuana

    DOUBLE EXECUTIVE 2 DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Lucerna Tijuana

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE SUPERIORRoom • EXECUTIVE SUPERIORROO.EJ-SU

    Photos are not available for this room type.

    Lucerna Tijuana

    Room EXECUTIVE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Lucerna Tijuana

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Lucerna Tijuana

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Lucerna Tijuana

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE TWO BEDSSINGLE • DELUXE TWO BEDSSGL.2B-DX

    Photos are not available for this room type.

    Lucerna Tijuana

    SINGLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Lucerna Tijuana

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Lucerna Tijuana

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Lucerna Tijuana

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX

    Photos are not available for this room type.

    Lucerna Tijuana

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Lucerna Tijuana

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Lucerna Tijuana

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Lucerna Tijuana

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-2

    Photos are not available for this room type.

    Lucerna Tijuana

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BUSINESSSINGLE • BUSINESSSGL.BS

    Photos are not available for this room type.

    Lucerna Tijuana

    SINGLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Lucerna Tijuana

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD

    Photos are not available for this room type.

    Lucerna Tijuana

    DOUBLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX-1

    Photos are not available for this room type.

    Lucerna Tijuana

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRAND DELUXERoom • GRAND DELUXEROO.DX-GD

    Photos are not available for this room type.

    Lucerna Tijuana

    Room GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Lucerna Tijuana

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Lucerna Tijuana

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Lucerna Tijuana

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Lucerna Tijuana

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Lucerna Tijuana

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lucerna Tijuana

9.2
Excellent
1,617 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Susana
We visit Lucerna constantly over the summer to enjoy the pool and their amazing brunch. The rooms are so spacious and comfortable. Staff is simply fantastic, my room attendant Claudia is always so pleasant and helpful. The staff at front desk and bartenders give great service. The hotel is always clean and smells wonderful. I always have a relaxing stay! I never want to leave. I highly recommend Lucerna for a nice getaway!
Partner
6/10
Pleasant
19 Jul 2026
Kissy
The service at Hotel Lucerna was excellent, and everyone was incredibly nice and helpful. Unfortunately, our first room, 528, smelled strongly of sewer and ammonia. We were exhausted when we arrived, so we waited until the next day to ask to move. The staff immediately accommodated us and moved us near the pool, which we really appreciated. The second room was not the same quality, but at least it did not smell as bad. The restaurant food was good and the pool was nice, but overall, the hotel needs major maintenance and updating. For the price, we expected better room quality.
Family_with_children
10/10
Exceptional
19 Jul 2026
Sindy
Alexandra at reception was lovely per usual. All staff were very polite and helpful.
Family_with_children
8/10
Excellent
18 Jul 2026
astrid
Great location and very good hotel. The shower needs a little refresh but hotel was good overall
Family
10/10
Exceptional
16 Jul 2026
Mindy
Great!
6/10
Pleasant
12 Jul 2026
Zaira
The place is very nice but the beds are not good we couldn’t sleep. They are very uncomfortable
Family_with_children
10/10
Exceptional
11 Jul 2026
Christian
Great place and the buffet has a good selection of foods from pastries to sea food. The hotel rooms were clean and upscale. I would stay here again next time I’m back in Tijuana.
Self
10/10
Exceptional
08 Jul 2026
Ana Guadalupe Laveaga
We loved the fact that it was easy to get to the Global Entry part of the border so the location was perfect. We were close to Plaza Rio and Cecut. The room had a small patio in the back with table and chairs and they have 2 restaurants on the property.
Family
10/10
Exceptional
07 Jul 2026
Jose C Velazquez
Great place to stay, near to many restaurants, hospitals and San Ysidro border crossing point
Family
10/10
Exceptional
06 Jul 2026
Manuel
Great Staff.
Great Lication.
Self
8/10
Excellent
06 Jul 2026
David
Well positioned, secure, staff very helpful.
Breakfast being included should have been offered with room for the price
Family
10/10
Exceptional
04 Jul 2026
Harry
Always a great experience
Self
10/10
Exceptional
04 Jul 2026
Harry
Aaaaa
Self
2/10
Poor
03 Jul 2026
Jose G
They give me the grong room and they will not change the rate I ask for a king size bed they give me a regular room two beds
8/10
Excellent
01 Jul 2026
Thomas
Be prepared to spend more money at the hotel than you would by going to the surrounding area, but overall staff and experience was great
Partner
8/10
Excellent
29 Jun 2026
Thien Hung
No mini fridge in the room.
Partner
10/10
Exceptional
28 Jun 2026
Daisy
We love staying at Lucerna. it's our go to place when we are in town.
Friends_and_family Friends
2/10
Poor
21 Jun 2026
Lucien
I canceled the booking for one night, and re-booked it for 2 nights.
I need to check if i've been charged for both of the bookings
4/10
Poor
21 Jun 2026
Donald
We have stayed here many times, and have always been genuinely pleased but this last stay was not what we expected. Service was slow (almost 2 hours for lunch of sandwiches and a salad). The main pool was so dirty with leaves and dirt we decided not to even get in the pool despite that being one of the reasons we like the property, and then getting ready for dinner we find there is no hot water for showers. We waited and hour, still not hot water. We called the front desk, the gentleman gave no response and just said they would look into it. We left two hours later to go to a different hotel. Very unfortunate as we genuinely like Hotel Lucerna but we expect more considering the property and cost.
Partner
10/10
Exceptional
21 Jun 2026
Agustín
Beautiful super clean just beautiful
Family
10/10
Exceptional
21 Jun 2026
AGUSTIN
Super clean safe gorgeous
Family
10/10
Exceptional
18 Jun 2026
Christine
This hotel is one of the older hotels in Tijuana in terms of how long it has been here. It’s been well maintained and is a lovely oasis in the middle of the very busy city of Tijuana. The pool area is lovely, the restaurants are good and the rooms very confortable. My stay involved ‘medical tourism’ and it was close to the hospital/clinic where I went for treatment.
Self
10/10
Exceptional
18 Jun 2026
Alberto
My new go to spot! Hospitality was great. Conveniently located as well.
Partner
10/10
Exceptional
14 Jun 2026
Juan
Clean room, friendly staff
Nice hotel to stay
Partner
10/10
Exceptional
14 Jun 2026
Jose Luis
This hotel super passed my expectations is was just amazing
Partner
10/10
Exceptional
12 Jun 2026
Travis
Very nice staff and hotel
Partner
6/10
Pleasant
12 Jun 2026
Fernando
The large room on a VIP floor was great but the walls are paper thin. I could hear the soft snoring of the guest next door. Rooms with adjoining doors are not my favorite.
Self
8/10
Excellent
12 Jun 2026
Fernando
Other than the early housekeeping knock on the door the day of departure all was well.
Self
10/10
Exceptional
12 Jun 2026
jesus
Good
Family_with_children
10/10
Exceptional
12 Jun 2026
Margarita
Lo mejor de Tijuana muy limpio y muy amables.. además que están bien cercas de la frontera
Friends
10/10
Exceptional
10 Jun 2026
Matthew
The rooms and location are beautiful, all of the restaurants were great and very delicious! Also, I want to highlight the front desk staff because they went above and beyond to make sure we were comfortable and were very helpful!
Partner
8/10
Excellent
08 Jun 2026
Alfonso
We paid 30.00 for brunch per person. Limited selection, not all food items were available. Not the friendliest staff in the restaurant
Family
8/10
Excellent
04 Jun 2026
ELIZA
Staff was great! We did find something unsanitary under the rug and told the staff. The only issue we had

The food and service was great. Please make sure to double check the cleanliness
10/10
Exceptional
03 Jun 2026
Martha
Very, very clean, beautiful property. Romantic pool & waterfall area. Awesome rooftop bar at attached sister property. We'll be back.
Family
10/10
Exceptional
03 Jun 2026
Moses
I love this place so very much. Top notch.
4/10
Poor
31 May 2026
Gabriela
The room had hair balls on the floor. The floor was dirty. Had to wash my feet again after stepping on it.
Family_with_children
10/10
Exceptional
31 May 2026
Veronica
Our stay was excellent. The room was nice and clean, the staff were extremely helpful and gave recommendations about the area. We will stay here again if we come back to Tijuana.
Partner
10/10
Exceptional
30 May 2026
Jesus
Mm
Partner
8/10
Excellent
29 May 2026
RAFAEL
TODO BIEN
Friends
2/10
Poor
28 May 2026
Shannon
Staff at check in were very rude and Aimee insisted on charging me $90 extra for my caregiver that was only there as a visitor...Aimee treated me like trash, They also advertise a complimentary continental Breakfast, that is actually $30 per person. Spa did not work. Cockroaches everywhere. In the middle of the night, we woke up to a horrible smell.
2nd floor of Hotel had flooded and sewage was everywhere. They had to move us at midnight to 3rd floor.
I would not ever go here again !
Family
10/10
Exceptional
28 May 2026
ALEJANDRO
Everything is excellent
Family
4/10
Poor
27 May 2026
MIMA
El precio del hotel no vale la pena pagar $265
Por un hotel q no lo han renovado el baño pésimas condiciones .
8/10
Excellent
24 May 2026
Gabriela
The pool is cold and not warm.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Sandy
Amazing hotel and staff
10/10
Exceptional
24 May 2026
Alejandro
Good
Self
10/10
Exceptional
24 May 2026
Martin de la
Estube hospedado hoy y olvide mi cellular Volvi 2hrs mas tarde contactaron a seguridad lo encontraron y me lo devolbieron
Muchas gracias a todos los involicrados
Family
10/10
Exceptional
20 May 2026
Dominick
The room was beautiful, the staff went above and beyond to help us out with even the most trivial requests. The pool is beautiful and the rooms are beautiful. My only complaints are that there was no fridges in the rooms and the pool is not heated, but I absolutely will be staying there again!
10/10
Exceptional
17 May 2026
esperanza
Love the service the rooms everything it’s closed by
10/10
Exceptional
16 May 2026
Melissa
Great staff, wonderful atmosphere, the rooms need updating.
Partner
10/10
Exceptional
11 May 2026
Vivian
Beautiful and clean
10/10
Exceptional
09 May 2026
Jose H
From the moment you get to the hotel, you see and appreciate how beautiful and clean it is. Once you walk in your greeted and helped in a fast and very friendly matter the hotel is very beautiful modern very clean smells very clean. I would have to see the bar has amazing tamarindo margaritas we stayed on the fifth floor and they have a lounge section where you can hang out or eat. They offer happy hour. They have a good selection for breakfast including eggs, beans, bacon, potatoes, fruit yogurt, big variety, fresh orange juice, fresh green juice, coffee, honestly very good service. I am beyond impressed if you are thinking of staying here and don’t hesitate in a very nice area you feel safe and it’s also very close to the border.
Partner
10/10
Exceptional
08 May 2026
Camila
10/10 hotel experience. The facilities were in excellent condition, and the rooms were clean, spacious, and very comfortable. The staff and customer service were definitely the best part of the stay. Everyone was incredibly kind and attentive. I would come back a thousand times over.
Partner
10/10
Exceptional
06 May 2026
DAIGORO
Great
4/10
Poor
04 May 2026
Isaac
Room was not clean
Partner
10/10
Exceptional
29 Apr 2026
Tim
Beautiful place. Everyone was friendly and tried to be helpful but they initially put us in a room where the heat didn’t work and didn’t have another handicap room available with a king bed. Also the only had two rooms with grab bars around the toilet making it hard for my husband to use it.
Friends
10/10
Exceptional
26 Apr 2026
JOHN
Outstanding overall
Family_with_children
10/10
Exceptional
25 Apr 2026
Genesis
My stay at the Hotel Lucerna Tijuana was overall a really good experience. The hotel itself is very clean, modern, and well-maintained. From the moment I arrived, the staff was welcoming and professional, which made check-in smooth and stress-free.

The rooms were comfortable and nicely set up, with everything I needed for my stay. I especially appreciated how clean everything was—it definitely gave me peace of mind. The bed was comfortable, and the atmosphere was quiet enough to rest and recover.

The location is also a big plus. It’s in a convenient area with easy access to nearby restaurants, medical facilities, and transportation, which made getting around simple.

One of my favorite parts was the overall vibe of the hotel—it felt safe, relaxing, and a little upscale without being overwhelming. The pool area and common spaces were also well-kept and nice to spend time in.

I would definitely recommend this hotel to anyone visiting Tijuana, especially if you’re looking for a clean, comfortable, and reliable place to stay.
Self
2/10
Poor
21 Apr 2026
Antonio
Very bad rooms super noisy we couldnt sleep. Rooms are old and dirty
Partner
8/10
Excellent
21 Apr 2026
Irela
the stay was great
10/10
Exceptional
21 Apr 2026
David
staff was very helpful, even refunds night that i couldn't stay.
Just excellent..
Partner
10/10
Exceptional
20 Apr 2026
Fernando
The staff provided an exceptional stay, demonstrating exceptional courtesy and assistance throughout the concierge services, check-in, and check-out processes. The rooms were immaculate, and the on-site restaurants were highly regarded.
Partner
10/10
Exceptional
20 Apr 2026
NARCISO
Great Amenities. Only one drawback. You have to leave a large deposit in order to charge or pay for things at the Hotel.
Friends
10/10
Exceptional
19 Apr 2026
Hernany
everything was great. We didn't try the restaurant so can't speak for that but the grounds, facilites, staff - all grade A. Highly recommend (and they solid deals)
Partner
10/10
Exceptional
18 Apr 2026
Susana
Nice property
Partner
10/10
Exceptional
17 Apr 2026
Jiimmy
Staff was friendly
Self
10/10
Exceptional
17 Apr 2026
Martin
Everyone was awesome ,very friendly and helpful. The room was clean bed comfy and best of all no noise. This was our second time here and will definitely be back
Family
10/10
Exceptional
16 Apr 2026
Justin
Staff were excellent!
Partner
10/10
Exceptional
13 Apr 2026
Roxana
This is my 3rd time staying here and I love it.
10/10
Exceptional
13 Apr 2026
Christian
Got sick my first couple of days and the staff went above and beyond making sure I had what I needed. They were attentive and showed a willingness to help as much as possible. Room was always cleaned after house keeping and hotel overall was very well maintained.
Self
10/10
Exceptional
13 Apr 2026
Rosalina
the rooms i stayed at need a little up dating.
Partner
4/10
Poor
12 Apr 2026
Claudia Judith
Property and room is out dated ! Room smelled funky! And not well cleaned! Iron had white residue! Bath tub had mold, bedspread was not clean and didn’t had a linnen Sheet under!
Not a good experience overall on first time.
Althougth all staff was great !
Partner
10/10
Exceptional
12 Apr 2026
Sara
The location great, The staff always excellent service, and rooms are always clean and comfortable. Coming here for many year's and always enjoy our stay
Friends_and_family Family
10/10
Exceptional
11 Apr 2026
Ana
Everything was delicious
10/10
Exceptional
10 Apr 2026
Luis Alfonso
aww i love it the breakfast buffet so good, Definitely come back again soon\"
10/10
Exceptional
07 Apr 2026
Susana
Amazing tooms with comfortable beds. This hotel is one of the best in Tijuana. They have a pool and bars. Food is delcious. The only thing i suggest they improve is the pool sevice other tham that, the horel and staff are great. We stayed over Easter weekend and it wss alot of fun. I even had a welcome dessert in my room.
Partner
10/10
Exceptional
06 Apr 2026
Hazel
Great experience!! Staff is always so friendly!
Partner
10/10
Exceptional
05 Apr 2026
Norbert
Great hotel great staff overall really good for business or pleasure in a very safe area
Partner
10/10
Exceptional
03 Apr 2026
Leonor
Excelente servicio de
Partner
10/10
Exceptional
01 Apr 2026
Kenneth
Place was incredible I will be back
10/10
Exceptional
31 Mar 2026
Waleska
Beds super comfortable and very good customer service.
Family
10/10
Exceptional
30 Mar 2026
Byron
I love it
Self
10/10
Exceptional
26 Mar 2026
Ricardo
Clean room, friendly staff
10/10
Exceptional
25 Mar 2026
lisa
Clean near by restaurants
10/10
Exceptional
23 Mar 2026
James
Always clean rooms, excellent staff
10/10
Exceptional
22 Mar 2026
Roberto
The staff is great as always.
Family
6/10
Pleasant
19 Mar 2026
STEFAN
OK
Self
10/10
Exceptional
16 Mar 2026
Linda
Was a nice hotel and the customer service excellent.
10/10
Exceptional
13 Mar 2026
Nathan
Great staff
Self
10/10
Exceptional
13 Mar 2026
Gloria
Great
Partner
6/10
Pleasant
09 Mar 2026
Deborah
No access to K building jacuzzi. Pool too cool for use during our stay.
Partner
10/10
Exceptional
08 Mar 2026
fred
excelente
Family_with_children
10/10
Exceptional
03 Mar 2026
Maritza
We enjoyed our stay at the hotel it was great , clean very professional staff very friendly people super comfortable beds the amenities were great I would definitely recommend it
Friends
10/10
Exceptional
28 Feb 2026
Kelly
The hotel was beautiful! The staff was very friendly and spoke great English. I will definitely go back!
Self
8/10
Excellent
25 Feb 2026
Abdul Rahman
Great stuff really helpfull i enjoyed my stayed
10/10
Exceptional
25 Feb 2026
Mayra
Great service!
10/10
Exceptional
22 Feb 2026
Jose Alfredo
Muchas gracias, me encantó mucho ese pastel, muy limpio y muy agradecida con el servicio la atención la comida está deliciosa. El menudo bien rico
10/10
Exceptional
22 Feb 2026
Margarita
Súper encantada de tan bonito lugar
2/10
Poor
21 Feb 2026
Jeffrey Alexander
Don’t even know where to begin. When we arrived our room AC didn’t work. It gave out heat instead of cold.
10/10
Exceptional
17 Feb 2026
michael
The mattress and bedding was superior.
6/10
Pleasant
16 Feb 2026
Jose
The staff was good. The rooms were very small and cramped. It had poor lighting. The pillows were flat. Overall I think this place is over priced.
Friends_and_family Family

Location & surroundings

Lucerna Tijuana
Paseo del los Heroes #10902, Zona Rio, Tijuana, Mexico

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Lucerna Tijuana

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