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Hotel West Plaza
Tijuana · Mexico
8025 Calle Emiliano Zapata Zona CentroView location
9.2/10Excellent1,568 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel West Plaza
Centrally located in Tijuana, Hotel West Plaza offers convenience and comfort. Enjoy on-site dining at our restaurant and bar/lounge, or start your day with a cooked-to-order breakfast (available for a fee). The hotel features 78 air-conditioned rooms equipped with minibars, Smart TVs, and complimentary Wi-Fi.
Business travelers will appreciate the business center and free valet parking. We are a short drive from the San Ysidro Border Crossing, Las Americas Premium Outlets, and Rosarito Beach.
Show less
With a stay at Hotel West Plaza , you'll be centrally located in Tijuana, a 5-minute drive from San Ysidro Border Crossing and 6 minutes from Las Americas Premium Outlets. This hotel is 19.2 mi (30.8 km) from Rosarito Beach and 7.1 mi (11.4 km) from U.S. Consulate General Tijuana.
Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a business center, a 24-hour front desk, and an elevator.
Popular amenities
Free WiFi
Dining services
Concierge
Gym
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Private host property
Pets not allowed
Important information
-
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
-
Special Instructions
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
- Early check-in fee: MXN 400 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Av Revolución
0.2 km / 0.1 mi
The Emporium
0.3 km / 0.2 mi
Pasaje Gomez
0.4 km / 0.3 mi
Our Lady of Guadalupe Cathedral
0.5 km / 0.3 mi
El Popo Market
0.5 km / 0.3 mi
Museo de Historia de Tijuana
0.5 km / 0.3 mi
Fronton Jai Alai Palace
0.6 km / 0.4 mi
Tijuana Arch
0.8 km / 0.5 mi
Plaza Santa Cecilia
0.8 km / 0.5 mi
Tijuana Wax Museum
0.9 km / 0.6 mi
Casa de la Cultura
1.4 km / 0.9 mi
Hidalgo Market
1.7 km / 1.1 mi
Centro Cultural Tijuana
2 km / 1.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 78
- hotel
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TRIPLE DELUXETRIPLE • DELUXETPL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel West Plaza
TRIPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel West Plaza
DOUBLE DELUXE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel West Plaza
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel West Plaza
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel West Plaza
100
reviews shown
Rukshini
I enjoyed the rooftop bar and the service by Alexe; he was very hospitable. The rooms are very clean, and the staff is very helpful. This is our second visit to this Hotel.
Rosa
Pretty and modern spacious rooms. Staff was very helpful
Carlos
Comfortable and clean
Martha
Muy buen lugar lo recomiendo
Muy limpio
Las personas muy amables
La comida muy buena
Y yo si realmente recomendaría y
También regresaría Gracias
Muy limpio
Las personas muy amables
La comida muy buena
Y yo si realmente recomendaría y
También regresaría Gracias
Jose
Room was clean food was amazing. Even though the location were the hotel is located is quite busy you’re able to get a good night sleep. Hotel has a close valet parking security is there 24/7
Ernesto
The hotel over all is ok, the room I got for my stay the glass shower door was missing, and the refrigerator was missing.
David
The hotel staff went out of their way to meet my needs. Modern hotel close to central tourist area, but generally quiet part of the city.
jean
My first day I went to the patio and the bartender talk to me the I can't not be there the it was only for ppl the is consume Alcohol or food, then the day after my fist day my friends and I we went out and the housekeeping did not clean, when we got back to the room we did not have towels, the pillows did not have pillowcases, the garbage is was full.
Robert
Clean room
Juan
It’s a nice place and good location the only things some of the rooms smell much humid and doesn’t have safe box and mini fridge
Evelyn
Rooms were clean, staff was friendly, super close to Revolution. This is my second time staying here and will continue to stay when I visit Tijuana.
Luis
.
cristian
Great place to stay clean, close to the main activities in Tijuana centro! And very safe! I love the staff here, and I love the valet
Angela
Location is great!
Ana
Great place to stay in
Angel
I enjoyed it was very clean and good experience
Josafat
The staff are the most friendliest. They go out of their way to provide top notch service. I kept them busy and they helped with no complaints or bad faces.
Enrique
We always enjoy staying at this hotel. It's clean, well-maintained, and the staff is friendly, which keeps us coming back. The only issues we experienced during this stay were that our room was never serviced, and the internet connection was poor and unreliable. Aside from those inconveniences, we had a pleasant stay and look forward to returning.
cruz
Room to small
Adrian
Great experience perfect location mins from border.
Valerie receptionist was very helpful
Valerie receptionist was very helpful
Jazmina
The hotel looks nice, the rooms are clean, she showers are big. The terrace is the nicest overseeing TJ. The valet/parking folks are fast and accommodating. My biggest complaint is the basic needs. Two bath towels for a group of four. No towels for the jacuzzi. The air conditioning control didn't work and the room was freezing. On top of everything we couldn't take a shower or use the restrooms because there was a problem with the water pump. They told us to wait one hour, but it took longer. We called the front and it took hours before the extra towels came.
Carolyn
Location was great. Shopping close by as well as dining. Definitele will book again.
Max
They took their time anytime you needed something
Jose
Nice, clean helpful staff, good location close to it all. Only issue is the elevator is super slow. I used the stairs most of the time, I will return but will ask for first floor room
Cindy
Súper atentos, limpio, muy bonito y amplio mi cuarto, el desayuno rooftop y caminando a 2 minutos de Ciplastic.
Armando
perfect location
Jose
Like on site / enclosed parking
Alejandra
El servicio de la comida que fuera un poco más rápido es muy lento
Jose
No complaints whatsoever. A little on the pricey side for being Mexico, but I think it’s worth it.
Martin
Free valet parking was by far the best. Having your car parked for you in a secure garage is the best!
sylvia
Muy atento el personal y muy bonito hotel 🏨.
Maria
We loved everything such great bed and pillows
David
Clean room, had a room with no window to the outside, felt claustrophobic. The shower faucet was not intact, the cover plate was loose and falling off.
Melisa
Loved the location it was in and room was very clean.
wai chung
This particular hotel and wellington and plaza one are owned by the same organization....
And just by coincidence, they all rated excellent and 9.2..mmm... interesting
Decent but not that impressed.
And just by coincidence, they all rated excellent and 9.2..mmm... interesting
Decent but not that impressed.
Ian
Hot tub on the roof is unique and I was very impressed with the bar food. Convenient, centralized location. Staff is extremely attentive and prompt with your requests. Only one negative is the elevator, takes forever.
Patty
Nice clean hotel
Felipe
Thanks
NOEL
very quiet, attentive staffs and very near to everything. price is very reasonable. we are booking a room to this hotel again.
William
Definitivamente in strongly recommend it it’s very clean and peaceful
ARA
Room had a bod odor, not sure where it was coming from. Won't stay here again, last time a window was broken.
Sandy
Excelente estadía
Alejandro
Great staff and good amenities
Eloy
Good hotel not overpriced like rio rita
Rukshini
I liked the fact that this property / room was very clean . What I didn’t like is that the walls are very thin and I heard every person who talked and walked passed our door .
I definitely enjoyed the rooftop bar and Alex the bar tender made the best mint mojito.
I definitely enjoyed the rooftop bar and Alex the bar tender made the best mint mojito.
Anurag
The hotel was good for the price. No windows though for some weird reason (maybe it was just my floor). Good location. Staff were friendly except the one lady at reception who hung up on me when I asked if it was okay for staff to bring up my Uber Eats order. It was brought up by someone. Shower water was always cold so that kind of sucked. Also the taxi guy they got for me scammed me and dropped. E to departures for the airport so I had to get another taxi, pay 500 pesos so literally get dropped off 5 mins away to the walking border to San Diego. I would still book this hotel again not bad for the price I paid, spacious/ clean room,friendly staff (except the one girl) and obviously the taxi wasn’t ther fault I also didn’t report it to them because I was overwhelmed and just wanted to get home.
Irma
Genialidad
Robert
First of all, the location was pretty dicey but the parking was limited. Once it fills up, you’re on your own. It doesn’t take a lot of vehicles to get filled up. There’s not many amenities in the rooms, no small towels to dry your hands, no glasses to use when brushing your teeth and on our second day they ran out of towels and, also, no place to hang them. No towel holders, not even a little hook to put them on. Also, the towels were very worn out and old. The restaurant’s food was pretty pitiful. The guy in charge of valet parking had an attitude. Needless to say, we will not be staying there, ever.
Felipe
The price and the cleanliness
Gilbert
I like the hotel ubicación
The room is very nice with 2 chairs and small table, big tv and a desk
The only thing I dislike is the parking
The room is very nice with 2 chairs and small table, big tv and a desk
The only thing I dislike is the parking
xochitl
Estuvimos 2 noches todo muy bien limpio y tranquilo es ta muy céntrico para ir a conocer los alrededores el personal siempre atento y con gusto te atienden es la segunda vez que estamos y seguiremos llegando a este hotel,gracias por sus atenciones
Oliver
The location was ok.. the staff at front desk were awful I understand I was early on the check in I was there at 12 pm they said check in is at 3 30$ extra for early check in I said ok I'll just walk around until then ..then they told me take my car out of the garage..I can't park there until I check in I stay here all the time they won't even give me a courtesy to park there until my check in
Oliver
The property is functional..the staff on the other hand are not that accommodating I was early on my check in I was told I can't check in until 3 pm I was there at 12 pm they wanted to charge an extra 30$ .. I said I'll wait until 3 they told me to take my car and wait someplace else until check in.. I told them can I just park my car there since I'm already staying there and just waiting..they said no I've stayed at this hotel many times..they even acknowledged it now I'll just choose another hotel.
carlos
Todo muy bien
carlos
Todo muy bien el personal muy amable
carlos
El personal excelente y el hotel muy limpio
Carlos
Very clean all staff courteous and nice very clean and safe
Charles
Had an amazing time
Humberto
Staff
Lorenzo
Clean hotel. Good location if you want to be in the downtown area
Joseph
The rooftop was really nice
Alma
Amazing customer service! Noel in the rooftop was great and took very good care of us !!
Janette
The night and morning staff were polite, friendly and helpful. The room was clean .
Jose
Great place, great location .
ANEL
Me encantó, bueno bonito y barato
Raúl
Buena ubicación y estacionamiento muy seguro.
Henry
I had a nice trip!
Victor
i really like this hotel
Junie
The property was beautiful, clean and the staff was friendly. The beds were really comfortable and I enjoyed having drinks at the rooftop bar. I would definitely stay here again!
Daniel
Elevator wasn’t working very inconvenient
Tony
Nice clean comfortable bed and room
angel
Iam a 65 year old man.was given a room in the 4th floor that would have been fine,except that elevevator did not work.walk up to the room the opening card to the room did not work.i complained few times about the elevator.never was offer to to be moved to a lower floor.so,would really think again to stay there again.i would advice anybody trying to stay there too not do it even if they get for half a price.,for the elevator its a constant problem they are just too cheap to fix it
Aaron
Very clean staff was very attentive and nice. The food was excellent. Only issue was with the AC in the room, not getting cold. Also the hot tubs were not available. All in all a good experience, I do recommend
Patrick
Clean room, quiet, amazing staff
Jose
Ordene el club sandwich estaba delicioso, el personal muy atentos y amables , por supuesta que me vuelvo a hospedar aqui. Mil gracias por todo
Heidi
We love staying here! It’s our go to spot, however, the front desk girls are a little rude but the male front desk made it up.
Gretchen
There was no Hot Water in the morning for a shower. Problem was fixed late in the day.
Esteban
Clean rooms
Esteban
Clean rooms 👌
Cristina
Nice place, safe parking, and clean rooms. So close to downtown near restaurants
Flavian
Everything is close and right in the downtown
10 of 10👌
10 of 10👌
alex
Great rooftop views
Oscar
Todo en orden: limpio y con muy buena atención.
La primera noche no hubo aguas para beber, la siguiente si hubo.
La primera noche no hubo aguas para beber, la siguiente si hubo.
William
Nice people very clean I love it muy buen servicio súper limpio personal my amable
Eloy
Nice quiet place to stay at in the center of the city...
Denyse
Location is convenient and very central. The hotel its self is well maintained and clean. Valet is a plus- very friendly. The room is spacious, beds are comfy and the bathroom is modern. Only down side is that some rooms don’t have a window.
CONS: there is no blow dryer or iron in the room, you have to request it. We didn’t get to experience the rooftop as you can not introduce beverages or food up there and are required to consume what the sell which was inconvenient. Very pretty top though.
CONS: there is no blow dryer or iron in the room, you have to request it. We didn’t get to experience the rooftop as you can not introduce beverages or food up there and are required to consume what the sell which was inconvenient. Very pretty top though.
Julio
Great hotel. Very close to Revolución with clubs and restaurants, with Valet parking. Property is very clean and safe.
Gerardo
Great place
Gerardo
Wonderful bar and view on the 4th floor and great customer service
Elizabeth
I liked the location. It is very easy to get around that area.
Ahmed
Perfect spot
luis
only think we did not now about breakfast,
Brian
Rooftop bar was nice. Staff was friendly. Great location. Room did not have a window.
Hector
Muy buen hotel, precio accessible, me encanto la barra que esta en el 4to piso.
Victor
everything was excellent
Veronica
The hotel was very clean and the staff was friendly. However the hot tub was not working which was a bummer.
Roland
Jacuzzi never worked food was soggy people where disrespectful going in my room without knocking would like a refund
andres
I kill a roach inside my bathroom and told them about it and my ac unit stop working too i was place in other room but no accountability of what happened like no sorry or apologies
Martin
Everything was perfect and clean
Location & surroundings
Hotel West Plaza
8025 Calle Emiliano Zapata Zona Centro, Tijuana, Mexico
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Hotel West Plaza
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