Name: Extended Stay America - Seattle - Mukilteo
Address: 3917 Harbour Pointe Blvd Sw, Mukilteo, 98275, US

8/10

Excellent

09 Jul 2026

Tami

The staff were friendly. The grounds keeper kept an eye on our vehicles for safety and kept the outside area clean and attractive. They allowed dogs for a $25 daily fee which is fair. The floor of our room was sticky which I let them know. The breakfast option was minimal--a packaged fruit bar, coffee or tea only.

Pet

4/10

Poor

26 Jun 2026

Rhonda

The floors in our room were very dirty, we had no towels upon arrival. The large burner on stove did not work. Where you put the garbage the can were overflowing onto the floor.
Very dissatisfied.

Partner

6/10

Pleasant

22 Jun 2026

Justina

I was looking forward for a good breakfast but was disappointed. Better to say they offer no breakfast; for paying almost $200 a night deserves better.

Friends_and_family Family

2/10

Poor

20 Jun 2026

Doreen

My feet stuck to the room floor so I mopped the room four times. All four times the towels turned black from dirt on floor. I have never rented a dirtier room. Pubic hairs on stove and counter. Broken table leg and more. The motel was obviously housing homeless. Lots of drug activity. Very rude disconcerting staff. Worst stay ever. So very dirty.

Self

6/10

Pleasant

15 Jun 2026

DANIEL

Just to mention, we did not receive good customer service upon arrival. We had trouble connecting to the internet, and the person at the front desk was rude and showed little interest in helping us resolve the issue.

Pet

10/10

Exceptional

14 Jun 2026

Amber

Fun stay so far from home. Wish there was an oven.

Family_with_children

10/10

Exceptional

12 Jun 2026

Sarah

Very friendly staff, clean rooms and clean lobby. Pretty disappointing breakfast

Self

2/10

Poor

11 Jun 2026

Megan

My family never ended up staying here because what they observed upon arrival made them feel unsafe.

Within minutes of pulling into the parking lot, they witnessed what appeared to be a drug transaction, multiple individuals who appeared to be under the influence, and a couple engaged in a loud argument in the parking lot. There was also an employee, possibly a manager, outside smoking, on the phone, and loudly arguing with someone.

The entire property smelled heavily of cigarettes and marijuana. Based on what my wife and two children experienced before even entering the building, they did not feel comfortable staying and left immediately. My wife called me upset, and I had to find and book another hotel for them on short notice.

After reading the reviews beforehand, I hoped some of the concerns were exaggerated. Unfortunately, our experience upon arrival suggested otherwise.

If safety and a family friendly environment are important to you, I would strongly recommend staying elsewhere.

Family_with_children

8/10

Excellent

11 Jun 2026

Wenlin

Very convenient location and safe neighborhood. Spacious room. Very quite. No noise heard from neighbors or hall way. Almost no food for breakfast, accationally some bar biscuits. Big fridge and stove to cook.

Friends_and_family Family

2/10

Poor

08 Jun 2026

Emily

Breakfast grab and go was warm water. Not joking. Wish I was being sarcastic. Front desk people make you feel like you interrupted them and are hassle to THEIR existence. Floors were supposedly renovated yet floor in room turned socks black and was sticky. Bedsheets had tears in them. Nothing stayed on the bed anyway sheets so cheap. But you better make sure you return them when you have to walk your dirty towels and sheets to get new ones or they won't give you new to change out. You get to walk your trash to a gross room called the \"Trash Room.\" I will never stay at an Extended Stay. Ever. You couldn't pay me to stay there. Outside architecture and decor look like an insane asylum. And you would have to be crazy to stay there.

Family_with_children

10/10

Exceptional

27 May 2026

Jagdeep

Clean room,staff good

Friends

4/10

Poor

23 May 2026

Lance

Depressing hotel who's main guests look to be from local half-way houses. I was just looking for an easy overnight near the airport. Such a horrible place. Rooms as spare as prison cells and not very clean.

10/10

Exceptional

20 May 2026

Jack

The TV gude didn't work the first 2 nights

Self

10/10

Exceptional

20 May 2026

Jagdeep

Clean room

8/10

Excellent

12 May 2026

Brenda

Clean room. Not much offered at the continental breakfast.

Partner

10/10

Exceptional

11 May 2026

Lluvia

Very very clean outside and inside and super courteous staff. I'll definitely return!

Partner

4/10

Poor

27 Apr 2026

Heather

I felt like I was catfished by the photos and descriptions on the website. This property was not clean, the rooms were stinky like mildew and/or smoke in the bathrooms when it is advertised as a non smoking. The rooms were in poor condition and not clean, clear that a proper clean from previous guests was not completed. I will not be staying here again or recommending to anyone. Very upset. Not worth the money.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Junior

So good

10/10

Exceptional

09 Apr 2026

Matthew

It was clean, and the amenities worked, it was also convenient to shopping and what not.

6/10

Pleasant

31 Mar 2026

Sarah

Staff just over did it. One either was nice and then the next was just talking about customers including myself.

Self

6/10

Pleasant

29 Mar 2026

Joseph

Clean room and very friendly staff.

Family_with_children

6/10

Pleasant

28 Mar 2026

Tami

Don't count on anything for breakfast. A few small granola bars and lukewarm water for hot drinks. The room was clean. They allow pets but the pet fee is $25 a day per pet. No seating space for eating or drinking--it's grab and go, if you get there early enough to grab.

Pet

2/10

Poor

12 Mar 2026

Okamii

Bad staff. Poop everywhere. Parking sucked.
The staff lie. The room was horrible alot stuff did work. Dishes sucked . And fire alarm went off from 12am till 2am on of the night

Partner

10/10

Exceptional

12 Mar 2026

Lexus

I honestly loved checking in and working with the afternoon/evening staff, I’m horrible with names but they made such a great impression, treating me with kindness, respect, and overall positivity. I was thrilled that they extended that treatment to my dog and made him feel like a star.

Self

2/10

Poor

10 Mar 2026

megan

Staff sucked. The breakfast was not stocked there dog crap everywhere. Shower dont work well . Stove dont work right. The dishes are out of date.
They are rude and not accommodating.

Partner

10/10

Exceptional

08 Mar 2026

Makayla

It was a great experience. The room was clean and customer service was excellent.

10/10

Exceptional

03 Mar 2026

Maryann

Clean rooms friendly staff

10/10

Exceptional

03 Mar 2026

Maryann

I had a great time, friendly staff.

10/10

Exceptional

18 Feb 2026

Candace

Very clean. Helpful friendly staff. Comfortable beds

Partner

10/10

Exceptional

16 Feb 2026

Svetlana

The renovated hotel, everything went well. Clean rooms, friendly staff.

Leisure Partner

4/10

Poor

15 Feb 2026

Chris

A very unpleasant odor was on present on the elevator. Had to take the stairs the entire time. Very unsanitary. The “grab n go” breakfast was almost nonexistent. The front desk employee said they ran out of plastic coffee cups and available otherwise. I will never stay there again .

Leisure

10/10

Exceptional

10 Feb 2026

Martin

Love it

Leisure Family

10/10

Exceptional

25 Jan 2026

Nathan

Nice room and staff

Business Family

10/10

Exceptional

08 Jan 2026

Carl

Spotless room and a friendly staff

Business Self

10/10

Exceptional

15 Dec 2025

Troy

Great room awesome staff

10/10

Exceptional

15 Dec 2025

Troy

The front desk clerk was outstanding!! Great service at this hotel

Self

2/10

Poor

26 Nov 2025

Sandra

Did not stay , they want a 500$ non refundable fee for a cat . That’s insanity

4/10

Poor

25 Nov 2025

Kent

The staff was just ok, the rooms need to be up graded. Not like the other places. The price was nice per night.

Business_and_leisure Family

10/10

Exceptional

21 Nov 2025

Godfrey

Would stay at this hotel again

10/10

Exceptional

19 Nov 2025

Eddie

The room was clean and modern. The staff was friendly and helpful.

Partner

2/10

Poor

13 Nov 2025

kevin

The staff was great. I was unable to check into this hotel due to computer malfunctions.

10/10

Exceptional

11 Nov 2025

Jasmine

The staff is so kind and helpful. The hotel is very clean. I like to stay-cation at Extended Stay here and there, and this location is my favorite to stay at! :)

Leisure Self

8/10

Excellent

30 Oct 2025

Sven

Staff was great room was clean.

Business

6/10

Pleasant

18 Oct 2025

Robert

No comment

Leisure Self

4/10

Poor

18 Oct 2025

pretre Bimen

Old

6/10

Pleasant

05 Oct 2025

Ian

Except for the roach.

The staff is great, the building is solid. The area around is great. Good location with lots of local access. However, we did encounter what I believe to be an American cockroach.

Business Family

10/10

Exceptional

29 Sep 2025

Marcia

Everything wa

Business Self

8/10

Excellent

29 Sep 2025

P. Anne

Late night arrival, Helpful staff at the desk when I arrived. Easy check-in, and the room was clean with everything I needed for a basic night’s stay. The bed was very comfortable.

Leisure Friends

10/10

Exceptional

28 Sep 2025

Christie

The room was very clean and loved the convenience of kitchen supplies for cookware and eatery. Wonderful accommodating staff … Their tech guy even accommodated my daughter’s PlayStation to set-up for play while there on our stay. Parking is great and the place is quiet. Laundry room is another wonderful amenity. Loved it here and would highly recommend to anyone😊❤️👍

Leisure Pet

4/10

Poor

28 Sep 2025

Arlene

The parking was full. Hardly no parking available.

Partner

2/10

Poor

26 Sep 2025

Jeffrey

Arrived to find they were doing their audit. Had to sleep on the floor in the lobby for an hour before they could give me my room key. Got in my room at 0130

Business Self

8/10

Excellent

21 Sep 2025

Deborah

Friendly staff

Hotel was nice, not horrible…. dated, needs a refresh & update! Bed was comfortable, staff were friendly!

Friends_and_family Friends

10/10

Exceptional

19 Sep 2025

Marie

Ooooo

8/10

Excellent

18 Sep 2025

Linda

This hotel was just fine. Our room vould have been closer to the door or elevator staff was nice

Business_and_leisure

4/10

Poor

17 Sep 2025

Jean

This was such a disappointing hotel. The receptionist was one step away from surly, the room smelled like mildew and the furnishings were shabby.

6/10

Pleasant

16 Sep 2025

William

I guess a previous guest flooded the property and there was temporary sheeting put in the floors to walk on. It was right down the hall from my room. Workmen were coming and going. The trash room was full of trash - no one had emptied it - smelled - looked disgusting. The utility room was messy. The staff appeared to not want to work.

Business Self

10/10

Exceptional

08 Sep 2025

Manuel

Good

4/10

Poor

31 Aug 2025

Yoonjin

There's trash on the floor, and it's sticky. There's no hair dryer, and breakfast is only muffins and coffee. Also, there's no coffee machine in the room.

6/10

Pleasant

23 Aug 2025

christie

Just okay

Our room didn't have even water glasses ,no coffee cups and no coffee maker.
The so-called free breakfast was in the front lobby and it was a small table with coffee and nutri-grain bars on it.

Friends_and_family Family

8/10

Excellent

23 Aug 2025

MIRIAM

There was a decent amount of parking, although they happened to be resurfacing the lots, so various parts would be closed off each of the days I stayed there. Close to great breakfast places, pizza place, close to the ferry.

Leisure Self

6/10

Pleasant

13 Aug 2025

Harold

Floors needed swept or vacuumed. We didn't eat in the room and the floor had food crumbs under the bed.

Leisure Family

10/10

Exceptional

13 Aug 2025

Riley

Good

6/10

Pleasant

10 Aug 2025

SHAWN

The lady that worked the day shift was EXTREMELY RUDE!!!!
Not only to my wife but witnessed her berating another patron. She need some serious work ethic!
The young lady who checked us in at night around 130 am was absolutely lovely. Very grand helpful.

The woman on day shift should absolutely GO!!!!!!

Leisure Family

6/10

Pleasant

06 Aug 2025

Mia

It's an Extended Stay America hotel, expect it to be a nice, vanilla hotel experience. Beds are moderately comfortable, kitchens are workable (although take care when actually cooking, sensitive smoke detectors).

Business_and_leisure Self

4/10

Poor

05 Aug 2025

Terri

Cutting corners

No frills, cutting corners. Room was adequate, but it's just a room. I've come to expect a hair dryer. There wasn't one and not even available at the front desk. While the room has a kitchenette, you had to go to front desk to request everything separately. Not even a coffee maker pre-stocked. Breakfast consists of oatmeal packets and granola bars. Photos in the lobby show oranges and hard boiled eggs, but that's not the reality. No pool or hot tub. Overall it was clean, but cutting corners everywhere possible in amenities.

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Derek

Friendly staffs, clean space!

10/10

Exceptional

20 Jul 2025

Susan

I like it

8/10

Excellent

18 Jul 2025

Ping

It's clean and quiet.

6/10

Pleasant

17 Jul 2025

jamie

There were ants on the floor and the room smelt bad.

4/10

Poor

15 Jul 2025

Inna

We arrived at the property and after a long night flight before our vacation we wanted to go to sleep, until the front desk informed us they are doing a night audit and could not check us in even though we had a reservation. We didn’t get into our room until 2:15 am.

Leisure Family

6/10

Pleasant

13 Jul 2025

Ron

One-night stay. Desk clerk was honest and helpful. The hotel had ample parking spaces. The facilities were typical of a low-budget hotel. The room was clean, but had a feint odor which I tried to remove by turning the Ac higher. The bed was fine, bare minimum bedsheets and thin blanket. The fridge and oven were clean and seemed to be in good working condition. I checked in the evening and found some questionable guests in the parking lot. No issues for me, but a single female this maybe a concern. I didn't use their free breakfast so I cannot comment on it. A last-minute booking for a weekend soccer tourney, the hotel was good enough.

Leisure Self

6/10

Pleasant

06 Jul 2025

Verified traveler

The lobby snd elevator floors were filthy. The toom was eh, but I will not stay at an Extended Stay ever again.

Friends_and_family Family

8/10

Excellent

30 Jun 2025

Sebastian

Average

8/10

Excellent

28 Jun 2025

Rachelle

Kind of good

The room was quite clean although there were some hairs on the towels and in the shower. The breakfast is nearly non-existent it should be called random free granola bar. It was poorly stocked and poorly advertised as a breakfast. It's really just a coffee bar and some plain flavored oatmeal.

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Brady

Super clean and shout out to Michelle M

10/10

Exceptional

18 Jun 2025

Juan

Overall good for the price. If you are a pet owner, good place to stay.

6/10

Pleasant

26 May 2025

Itsuko

At the beginning, I was surprised that the hotel was in the middle of renovation. The floor was not done yet, the smell was so bad from the chemicals. And the room is cheap looking and bathroom sink was clogged with hair and??? Yuck!

Business Partner

10/10

Exceptional

18 May 2025

Justin

Michelle & Mike at the front were the best!! I really enjoyed this trip, where Michelle's sincerity and Mike's passion for excellence in his work shone brightly. It makes sense why my room was so a clean and well prepared, and the morning breakfast was great! Thank you guys, we'll be back

Leisure Self

2/10

Poor

03 May 2025

Manuel

When we checked in Saturday afternoon, seemed like the young lady was having a bad day, but then a couple of days later we realized that she just has no personality no Customer Service no greetings no have a nice day so apparently she has a bad day every day. After check-in we got into the room there’s construction upstairs, which continued on from about 8:15 in the morning so we’re unable to sleep late and all day long every day. Refurbishing the upstairs room right above ours very noisy and the carpet in our room was so dirty we had to use House slippers which stained the bottom of our slippers. It’s really very dirty and gross. Sorry to say that I will never stay at Extended Stay America Suites Seattle Mukilteo again.

Leisure Family

8/10

Excellent

18 Apr 2025

Patricia

I loved how friendly and accommodating the staff was. It was little more noisy during the night than I had expected for weekdays.

Business Family

10/10

Exceptional

12 Apr 2025

Johanna

I had a really good stay! Front desk was always attentive and it’s in a quiet area.

Partner

8/10

Excellent

08 Apr 2025

Chelsey

Appreciate desk staff being professional and helpful. Room is clean!

Partner

10/10

Exceptional

07 Apr 2025

Kyle

Amazing

Self

2/10

Poor

30 Mar 2025

Verified traveler

Beds were too soft and small. Breakfast was sugary and little options

Leisure Family

8/10

Excellent

16 Mar 2025

Wendy C

The night clerk was wonderful . Check out was a bit long no one was at the desk she was busy out front smoking and chatting then seemed annoyed she had to come in to help us.

Friends_and_family Family

6/10

Pleasant

15 Mar 2025

John

We asked to be moved to another room as the room we originally had smelled like urine. After farther investigation, we found out that the former renter had two dogs and had lived there for some time. Other than that, everything was very nice.

Leisure Partner

10/10

Exceptional

12 Mar 2025

Brandon

Love the Mukilteo location

Partner

10/10

Exceptional

21 Feb 2025

Ginger C.

Staff members are awesome

Business_and_leisure Self

4/10

Poor

22 Jan 2025

Verna

The police were there everyday. There are a lot of homeless living there. I was staying there because we are also looking for a home after moving up here for work. These are chronically homeless people. The police showing up daily made me feel less safe for some reason. This place also charges for every little thing. I have never been charged for my ESA pets in any hotel except Extended Stay. I will never be staying there again.

Business

6/10

Pleasant

13 Jan 2025

Malissa

Garbage in the kitchen area was too strong, need new materials is probably overused made the stay not pleasant.

Business_and_leisure Self

10/10

Exceptional

12 Jan 2025

Cheyanne

Pleasant and cleanly

It was pleasant. Comfortable clean room hospitable staff and overall great hotel stay.

Friends_and_family Family

6/10

Pleasant

29 Dec 2024

Joyce

The beds were comfortable but some of the staff were rather rude and you had to ask for anything that you needed for the room they were not stocked with basic amenities There was only coffee available in the morning and the grabbing go breakfast was a joke with tiny Minnie muffins and that was pretty much yet and coffee Laundry machines broke would not recommend,

Leisure Family

2/10

Poor

29 Dec 2024

Charles

Nothing

Business Self

4/10

Poor

27 Dec 2024

Verified traveler

Ok in a pinch.

Check in staff was nice and informative. Room didn't smell clean. There was something splattered all over the outside of the fridge. Counters and table not clean. Bedding didn't look so clean. Lobby and hallways seemed more clean than room.

Business

8/10

Excellent

27 Dec 2024

Robert

Safe and quiet. Clean facilities.

Leisure Self

6/10

Pleasant

01 Dec 2024

Eric

Should not call breakfast a muffin. This is not worthy of this as others in the area for a smidge $ more offer a real breakfast. I have had them. We had to take the family to local breakfast joint and did not keep with our planned schedule for the day missing our on sites we were planning on this sunny winter day.

Family

2/10

Poor

30 Nov 2024

Ivaylo

Upon arriving at the property, I discovered there was no power, no hot water, and the heaters were not functioning. When I inquired why I had not been informed of these issues beforehand, I was told that the staff lacked the time and phone service to notify guests. While I understand that a storm had recently impacted the area, as part of a well-established chain like Extended Stay, I believe more proactive measures could have been taken. For instance, assistance from other locations could have been sought to notify customers about the situation.

Furthermore, due to a delayed flight, my reservation was marked as a \"no-show,\" and I was required to pay again for my stay—even though the room I was given was cold, dark, and without basic amenities. I was also informed that no notifications had been sent to guests because the staff had hoped power would be restored quickly, despite the storm having occurred two days before my arrival.

Business Self

6/10

Pleasant

24 Nov 2024

Victor

Nice place to stay if you want to save money, but the lights in our place weren't working in some areas and the elevator did smell weird.

Leisure Partner

4/10

Poor

16 Nov 2024

Brian

Faimly emergency would not refund the 3 days checked out early. Comlete crap