Name: Best Western Kernersville
Address: 1570 Highway 66 South, Kernersville, 27284, US

6/10

Pleasant

20 Jul 2026

Erica

The room was clean, the beds were comfortable to sleep in and the breakfast had many options to choose from that me and my family were happy with! The wifi, however, was almost nonexistent throughout our stay. Although a serviceman came out to repair it on the second day of our visit, the wifi still remained spotty. Also the pool had a weird film on top of the water to which was eventually resolved once it had been brought to the front desk’s attention. I do want to make a shoutout to Jessie who was very kind and hospitable to us. She was so helpful with addressing our questions prior to arrival and making sure that we were comfortable during our stay. Excellent customer service from her but I can’t say the same for about my check-in agent.

Family

10/10

Exceptional

19 Jul 2026

Karen

Excellent and affordable room for an overnight stay. The breakfast foods were hot and continuously replenished, even during the last hour of breakfast. The hotel was clean and the staff was courteous. Would definitely book at this property again.

Family

10/10

Exceptional

10 Jul 2026

Jetta

Breakfast menu could be little better an hotter...an they start cleaning at 9am an dont give u time.they cleaning all around u...could have few more things on it.they dont put when somethings empty but other than that great........

Could put xtra cups of coffee pods

Room was great .an so was staff

Partner

10/10

Exceptional

08 Jul 2026

Deborah Marie

Great location with a lovely pool. Breakfast had a huge selection of items and staff were amazing.

Family

10/10

Exceptional

06 Jul 2026

Mark

Great price and great experience. Plenty of hot water in the morning, as well as a hot breakfast.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

JULIAN

TRIP WAS AMAZING AND HAD A GREAT TIME

2/10

Poor

03 Jul 2026

Westalina

I stayed here 2 times & the second stay was the worst. I thought I had did a thorough check of the bed, but I did not. I woke up to bedbugs. I reported it and left. I had to contact the BBB and the health department for them to even contact me back or have pest control come to the hotel.

10/10

Exceptional

02 Jul 2026

Stephen

At front door and into lobby, looked like high end property. It kind of is, no offense meant. Desk person was prepared and helpful. Loved our room. Nice decor and furniture. Bed was clean, fresh and comfortable. Room cooled well and was quiet.It was very dark and quiet and conducive to rest. Stayed elsewhere in Kville for more money. Will be back to BW. Will try exercise room and pool next trip and let u know.

Partner

2/10

Poor

01 Jul 2026

colton

Doesn't have a laundry service despite advertising one. Stole $1500 from me when I left.

Self

10/10

Exceptional

28 Jun 2026

Stacy

Love the room with the jacuzzi tub ! Room was huge

Partner

6/10

Pleasant

22 Jun 2026

Donald

Had to ask for pool towels and only 2 towels in room that sleeps 4. Not keeping breakfast items stocking for fear of customers taking items to room. Customers at 9am should have the same choices at 6am. Milk should available for 3 hours so kids can have cereal. If customers take items to room that is ok. Customers are not stealing items. Not enough tables to eat in lobby.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

CHRISTINA

Easy check in, clean room, nice hotel.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Nicholas J

Excellent hotel for business trip the workstation was good, king size bed was comfortable, everything was clean and the staff were super friendly.

10/10

Exceptional

18 Jun 2026

Lynn

Room was clean and fresh. Check in was very easy. Friendly staff.

Family

10/10

Exceptional

15 Jun 2026

olubukola

Clean room , super helpful staff

Quiet

I rested so good

Self

4/10

Poor

14 Jun 2026

Tammy Hepfinger

Staff was indifferent and outwardly helpful or friendly. The nicest and most helpful staff member was a guy who was helped with front desk and handled maintenance. I wish I had gotten his name. Breakfast offerings were okay, nothing great.

Family

6/10

Pleasant

14 Jun 2026

Alyssa

Our TV didn’t work properly At all and there was a dog that barked for a long while, even after multiple times calling the front desk It didn’t stop until 11:15

Family

6/10

Pleasant

13 Jun 2026

Steve

Check-in staff did not speak until I asked what are the hours for breakfast. Answered that and nothing more.

Had no HOT water for showers or clean-up.

Checked out…got a thank you…nothing more..”How was your stay…was everything ok”. Stayed 2 nights…no room cleanup.

Probably will be my last stay.

Family_with_children

8/10

Excellent

13 Jun 2026

Megan

Nice outdoor pool.
Food options about ten minutes away.
Breakfast- pancake machine!!!

Family_with_children

10/10

Exceptional

12 Jun 2026

Denise

The hotel was clean and quiet. Easy check in

Partner

6/10

Pleasant

09 Jun 2026

Michael James

The bathtub was slippery; my friend slipped and fell while showering. The front-desk staff said breakfast closes at 10:00 AM, but when we arrived at 9:25, it was already closing. Apparently, it closes at 9:30 AM on weekdays. Luckily, the staff was so nice specially to prepare cheese omelets for us. Overall, the price was pretty good.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Orlando

Clean rooms and very friendly staff

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Patrick W

Great

10/10

Exceptional

07 Jun 2026

Julia

It was amazing

Partner

10/10

Exceptional

06 Jun 2026

Marvette

Hotel was an amazing stay! Breakfast was filling!

Self

10/10

Exceptional

06 Jun 2026

Jackie

We did not know what to expect because a few weeks before, we had stayed at another chain, and the rooms were nothing like what was described or pictured. Also, this was an area that I had not visited before. Once we arrived on the property, we were excited because it was very well-maintained. The staff was extremely helpful and nice, and the check-in process was a snap. We reserved a suite, and once we arrived, we were excited about the room size and the kitchen area. The hotel was so peaceful that we extended our stay another day.

Partner

8/10

Excellent

31 May 2026

Randy

Decent, but not great. I would stay again.

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Patrick W

Very clean room

Self

10/10

Exceptional

30 May 2026

Andres

Todo súper

Partner

10/10

Exceptional

29 May 2026

samuel

was an amazing experience

Self

8/10

Excellent

25 May 2026

Martin

Good place to stay

Self

10/10

Exceptional

25 May 2026

Michael

Everything was great!

Self

6/10

Pleasant

23 May 2026

Bernhard

The staff were excellent! Very friendly and helpful. Asked if I needed anything at check in and said hello and bye at check out. The room was clean and the television is big. Beds are clean and comfortable. Only problem was the bathroom. The toilet was clean and plenty of paper. The shower on the other hand is kind of gross. I didn't notice it until I went to use it in the morning. There was mold all around the tub tiles at the bottom of the wall where it met the tub. And also a little bit where the shower head goes into the wall. Other than that, the stay was fine.

Self

10/10

Exceptional

19 May 2026

Douglas

Clean. All necessary amenities. Quite. Safe. Great breakfast. Please repair it replace the desk chairs in Room 220. It will not stay in the elevated position.

10/10

Exceptional

19 May 2026

Taylor

The Expedia page only shows the pool open May-October but doesn’t give specifics. There was some dust on the ceiling and some wear and tear so just a star for each. Otherwise the staff was amazing and our stay was comfortable.

Family_with_children

8/10

Excellent

17 May 2026

Bernhard

The staff, outside and interior were great at the lobby and hallways. Finally no smoke or pot stench in the hallway. The room was clean and sheets were too. TV worked and so did the AC. Only bad .....the shower. Mold in it. Buggers on the curtain mold and on the shower head. Plus you can't adjust the water flow. Also the drain and front of the shower looked as if it was sprayed down with flex seal. Other than that. No problem

Self

8/10

Excellent

16 May 2026

Cierra R.

Hotel staff was nice, hotel is renovated. Rooms a little small in terms of layout and how sink is right at door entrance

Partner

4/10

Poor

16 May 2026

Marie

Run down hotel

Friends_and_family Family

10/10

Exceptional

12 May 2026

Lawrence

The door locks unlocked very well. The rooms were clean and well maintained. The ice machine upstairs was out of order. The hair conditioner in the bathroom was empty. The staff were all friendly, and the breakfast was very good.

Self

8/10

Excellent

10 May 2026

Rachel

Nice staff and friendly

6/10

Pleasant

03 May 2026

Scott

Breakfast was poor, staff was unfriendly, walls were very thin.

Partner

6/10

Pleasant

03 May 2026

Catherine

Front desk was rarely at the desk. There was one young man who was there at check in and check out but was on his own personal cell phone and finished what he was doing on that before he helped me. The maids didn’t clean our room one day out of our 4 night stay. I had to notify the front desk to make sure they cleaned our room on the last day we were there. The front desk lady I spoke with on 5/1 was short and acted as if I was bothering her with my questions about checking out a day earlier and asking if I would be refunded. This hotel could use more friendly front desk personnel who don’t seem bothered by their patrons.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Ginny

Rooms were very clean with daily service to make beds, etc. generous size towels, nice shower and breakfast was good. Staff was very friendly! Would definitely stay there again.

Business

10/10

Exceptional

30 Apr 2026

Evan

C

10/10

Exceptional

26 Apr 2026

LaTishia

I needed two rooms at the last minute and this place was budget-friendly, clean, and the staff was great. They also had great options for breakfast and it was in a good l9cation.

Family

6/10

Pleasant

19 Apr 2026

Benji

The hotel was ok. The doors to the rooms are not square and leave a gap at the top. The bathroom had a mild mildew smell. Pool was not open to swim, but I was able to sit in the sun next to it. Staff was pleasant. Room was decent.

Partner

8/10

Excellent

16 Apr 2026

LaDonna

Clean. Easy convenience to I 40 access. Nearby restaurants by car. EVS staff pleasant. Desk clerk was proficient but would not say welcoming. Parking is tight. Room was very clean. Beds a little firm Second story ice machine didn’t work but had one on first floor

Self

8/10

Excellent

14 Apr 2026

Linda

nice place

Family

8/10

Excellent

14 Apr 2026

Diane

.

Family

10/10

Exceptional

13 Apr 2026

Lisa

Great breakfast, spotless rooms, friendly staff. The staff should all get a raise!!

Partner

10/10

Exceptional

11 Apr 2026

Julian

First time being in Best Western and you are greeted with friendly service and the price is decent. Though the hotel is only two floors. The bedrooms are clean, and the beds are comfortable to sleep in.

10/10

Exceptional

11 Apr 2026

M. David

Enjoyable stay! Enjoyed the breakfast in the morning. Clean comfortable room

Partner

2/10

Poor

06 Apr 2026

Capricia

In our room we didn’t have wash rags I’m glad we brought those our own. The staff wasn’t friendly. I had to speak first. Also, found a bed bug on our pillow and crawling around on the bed.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Frederick

Very pleasant stay

Partner

8/10

Excellent

03 Apr 2026

Denise P

Our bed and room was very comfortable. However, a lot of hallway noise and noise from the room above. I would not have been comfortable if I was traveling alone because of loitering in the parking lot ( from construction workers it seemed)

That being said, the hotel check in was easy and the room was very clean and comfortable I just felt that the above should be mentioned. We would definitely stay again and give it another try. We travel this area often and it was our first time staying here.

Partner

10/10

Exceptional

25 Mar 2026

Megan

Room was clean and spacious. Breakfast was delicious. It was exactly what we needed for a 1 night stay.

10/10

Exceptional

25 Mar 2026

Rachel

The location was nice. The staff were nice. The hotel was clean.

Family_with_children

10/10

Exceptional

23 Mar 2026

Jessica

Gas station , Fast foods super near. Clean room, Breakfast available.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Jeannine

Clean

Partner

8/10

Excellent

22 Mar 2026

Danielle

Great

10/10

Exceptional

15 Mar 2026

Keishonta

The 1st room appeared used. The sink had spit up & Hair in it as if someone had Brushed their Teeth or Worse. The 2nd room had dried pee on the Toilet Seat, which i cleaned off myself being in a rush & the rest of the room looked fine. The Seat was up & suds in the bowl. Apparently a poor attempt at cleaning. A quick look would have revealed whst i saw to any staff. Maybe someone is using the rooms after they are cleaned & before they are rented. Maybe staff should take pics of rooms for customers &/or Management to view At/Or Before check in.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Victoria

Rooms clean, halls quiet, breakfast well made and stocked

10/10

Exceptional

14 Mar 2026

Louis

Only stayed one night but will use this property again when I’m in Kenersville overnight.

It was clean, quiet and I felt secure. Only contact with the staff was at check in and check out.

Staff were polite and professional.

The breakfast bar was good (not great). Food selection was good but the food was not as warm as it should have been for a really good dining experience. (Cold biscuits and gravy aren’t as tasty as I would have liked).

That being said it’s my go to facility in the future when I’m in the area.

Family

6/10

Pleasant

08 Mar 2026

Sherbert

The customer service was next to zero. Nathan and the other gentlemen, not friendly.

Family_with_children

4/10

Poor

07 Mar 2026

Stacey

The staff seemed very upset to have to be there. One of the ladies that served breakfast asked my husband “ didn’t you already eat” because he had went down to get a coffee first then came back to get some breakfast. I wasn’t there but he told me about it when he got back to the room. That employee shouldn’t work there if she wants to act we’re asking her the food. It’s an amenity and we are paying for it with the hotel stay.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Barbara

Very pleasant dining area for breakfast. Well stocked breakfast.
Room was immaculate and had every amenity.

Self

10/10

Exceptional

02 Mar 2026

Shawn

Great location and nice breakfast. Room was clean and met our needs.

8/10

Excellent

27 Feb 2026

Eppie

Rooms were clean and correctly supplied.

Friends

8/10

Excellent

23 Feb 2026

Joanna

Clean room and location.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

susan

Every person that worked there was excellent. Young man that checked us in, breakfast server, housekeeping, yes it was all spotless. And the young woman that checked us out.

10/10

Exceptional

11 Feb 2026

Adam

People on the dayshift and afternoon shift were absolutely wonderful Norma and Kevin And help me out with anything that I needed. The Bigger Lady and I apologize about how I’m describing the woman but I do not know her name that does night audit and the Elderly lady were sitting down having breakfast at one of the tables while the customers were having breakfast. They ended up locking the milk cooler on another customer and said it was because of homeless coming into the hotel. I have worked for Holiday Inn and suites in Branson Missouri and we never sat down on our shift and ate while the customers were having breakfast. There was for other customers down the hall from us that was treated like we were thieves, trying to steal breakfast whenever we paid to be there. I’ve only been down there personally to the breakfast area three times and 14 days only because I don’t wanna have to be around those two women, To me, the only thing that I can think of is that they might be taking food home to their own house the way they try to guard the food. I hope your inventory turns out well, but they have made it where nobody wants to go down to the breakfast area.

My wife and I have been there two weeks and just booked another 4 nights before we have to check out. honestly, other than that, the property is absolutely beautiful and we will definitely stay again next time we’re in the area.

Business

2/10

Poor

09 Feb 2026

Sarah

Upon entering elevator and hallway, a certain smell of smoke was so strong. There was also bags of trash in the hallway

Business_and_leisure Family

4/10

Poor

03 Feb 2026

Parker

The staff I saw acts like they don’t want to be there, you can hear a pin drop in the other rooms, the doors slam always, the coffee sucks and so does the breakfast, it’s honestly a 1 star at best but I haven’t two because the rooms themselves are not that bad. It is fairly clean, and the furniture is upgraded. Will not be staying here again you are best off staying at the holiday inn down the street for a few more bucks.

Business_and_leisure Family

8/10

Excellent

02 Feb 2026

Roger

yes

Business

10/10

Exceptional

30 Jan 2026

Dorde

Nice and clean.

4/10

Poor

29 Jan 2026

Cassandra

Room smelled horribly of smoke. No body wash in the shower dispenser. Leak causing a puddle on the floor. Internet connection/cable was weak so the tv kept glitching and loading. So we gave up and used our phone. Will not be back.

Leisure Partner

8/10

Excellent

26 Jan 2026

Roger

everything was nice

Business

2/10

Poor

24 Jan 2026

Waykyria

The room did not have towels.. breakfast was awful both times my family and I went down for breakfast they had No food left we were told it would be a 30 min wait and that wait turned into and hour. The TV in our room did not work. There was a dog in the room next to ours that cried all night. Overall horrible experience

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Thomas

Location, staff, breakfast- convenient and friendly

Self

10/10

Exceptional

24 Jan 2026

Gail

Lovely EVERTHING! Staff, cleanliness, great breakfast, accommodations are exceptional.
I keep coming back for business and pleasure.

Business_and_leisure

10/10

Exceptional

19 Jan 2026

Miroslav

Good stay, clean rooms,

10/10

Exceptional

19 Jan 2026

Millie

Great room and breakfast. Super clean facilities.

Leisure Family

10/10

Exceptional

18 Jan 2026

Gail

Clean, courteous, excellent accommodations, emotional support animals accepted, great free breakfast, and Jessie was super at front desk check in! Very CLEAN.

Business_and_leisure Pet

10/10

Exceptional

12 Jan 2026

David

Great room, wonderful staff and good breakfast!

Leisure Family_with_children

10/10

Exceptional

11 Jan 2026

Per

Nice room friendly staff.

Business_and_leisure Self

10/10

Exceptional

09 Jan 2026

Bobby

Very spacious

10/10

Exceptional

04 Jan 2026

Linda

Everything was great!

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Michelle

Hotel was clean and comfortable. The king suite room was perfect for us and our dog…including space for his crate. The staff were friendly and caring. Would definitely recommend.

Leisure

10/10

Exceptional

29 Dec 2025

Linda

Room was great. Staff was helpful.

Leisure Partner

8/10

Excellent

28 Dec 2025

Rudolph

The room was spotless. The staff was courteous. But the breakfast was very poor.

Business_and_leisure Self

10/10

Exceptional

26 Dec 2025

Amanda

The staff was very friendly and helpful. The room was spacious and breakfast was great. Will definitely plan to stay here again when we visit friends in the area.

Leisure Family

10/10

Exceptional

25 Dec 2025

RYAN

Cleanliness of room.

Business Self

10/10

Exceptional

24 Dec 2025

Nicholas

A wonderful value for the price. Rooms are spacious, clean, comfortable, and well-maintained. The breakfast is adequate — about what you’d expect for a Best Western, but at the cost of a Super8. I would gladly stay here again!

Business_and_leisure Self

10/10

Exceptional

19 Dec 2025

Terri

The rooms were clean and the staff was so sweet. We needed a spot to rest and it was perfect.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Don

Room was clean & breakfast was good.

Leisure Partner

4/10

Poor

18 Dec 2025

David

Wi-fi didn't work. Check-in slow. Room not ready even at 4. Other guests very loud during night preventing sleep. Wouldn't stay there again.

Leisure Self

8/10

Excellent

14 Dec 2025

Jomelys

This Best Western was a solid stay and met expectations. The room was comfortable and the overall experience was pleasant. It delivered exactly what you’d expect from the brand.

10/10

Exceptional

09 Dec 2025

Roger

everything was smooth from check in to the cleanliness of the room

Self

8/10

Excellent

08 Dec 2025

David

Nice hotel room and breakfast

10/10