Name: Hilton Garden Inn Greensboro Airport, NC
Address: 238 Nc Highway 68 South Airport At, Greensboro, 27409, US

2/10

Poor

11 Jul 2026

Martha

This Hotel in my opinion did not live up to the expectations I had.
1. The staff at the desk upon arrival was not pleasant however when I saw her the next day her overall demeanor was much better.
2. Requested towels second day not received, husband had to go out and locate housekeeping to get them.
3. Elevators not clean and wet floor sign left inside.
4. Gave a deposit upon arrival and was supposed to receive a credit upon checkout. It is now 2 weeks later and no credit. Called and hotel staff instructed me to call my bank as there is nothing they can do in their end.
5. Bathrooms need fans, room becomes steamy and if using bathroom/shower anyone in the room can hear everything.

On a good note, the woman I dealt with at the “bar” the night I arrived (ordered food) was wonderful/professional and the food was good.

Partner

10/10

Exceptional

05 Jul 2026

Gabriel

Great Stay enjoyed our time

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Lisa

Asked for room to be cleaned, they never came. We were there 3 nights. Pillows and bed very uncomfortable. Loud people yelling and carrying on in the hallway late at night. Do not recommend.

Partner

10/10

Exceptional

13 Jun 2026

Sue

Dry clean and friendly staff at check in.

Family

10/10

Exceptional

11 Jun 2026

William

Nice, clean property with an excellent staff.

Family

10/10

Exceptional

25 May 2026

Sejal

Nice staff, And clean room

Self

8/10

Excellent

17 May 2026

Donald

Keurig coffee maker has nowhere to plug insince all of the electrical outlets had a shield behind the cover so nothing could be plugged in...

Partner

6/10

Pleasant

10 May 2026

Rachel

The pool was promoted as an ameni

10/10

Exceptional

08 May 2026

Steve

Clean room. Coffee amenities were good in room. Easy parking

Family

10/10

Exceptional

27 Apr 2026

Donald J

This was our second stay at Hilton Garden Inn Airport. The staff are very accommodating, very friendly and eager to make your stay as good as possible. The only downfall of our stay if you wanna call it, that was the fact that the staff in the grill and bar area were often understaffed for the time of the year that we stayed. We went there for the Highpoint market and there was a lot of extra people in the city. The hotel managers should know this and plan for it ahead of time, but the staff remain friendly and cordial through the entire thing.

Partner

10/10

Exceptional

24 Apr 2026

Brady

Yes

Business

10/10

Exceptional

16 Apr 2026

Melissa

Always a good experience with Hilton.

Family

10/10

Exceptional

28 Mar 2026

Jennifer

The room was nice, updated and very clean. The staff was very friendly and accommodating. There were complimentary cookies at the front desk :) The fitness center and indoor pool were a huge plus. The fitness center was one of the nicest hotel fitness rooms I’ve seen! Would stay here again!

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Chris

The room was very clean and the staff were exceptionally kind! Wonderful stay. Will definitely keep this on the list for a return trip

Family

10/10

Exceptional

14 Mar 2026

Karen

Best kept secret. I highly recommend this hotel.

2/10

Poor

13 Mar 2026

Diane

The pool was dirty. We had to wait two hours to get in for maintenance and then the water was full of bugs and it was an indoor pool. Also the beds were made of concrete i swear. Worst night sleep ive ever had. Will not return.

Family_with_children

2/10

Poor

01 Mar 2026

Jordon

Staff was friendly but no house keeping came in the room to clean the room for the days I stayed there. Hallways and other areas of the hotel smelled like marijuana . People smoking weed in the hotel.had to spend most of my time in the room due to the smell outside of the room in the hallways. Had to go to front desk several times just to keep getting towels because house keeping never once came . Will never go back again

Family_with_children

8/10

Excellent

27 Feb 2026

Lakiya

I stayed at the Hilton Garden Inn Greensboro while attending my son’s wrestling state tournament. The room was very clean and smelled fresh as soon as I walked in, which I truly appreciated. The bed was soft and comfortable, and I felt safe throughout my stay.

The EV charging station was a great convenience and one of the reasons we chose this location. After a long day at the tournament, it was nice to relax at the bar for a drink.

Overall, it was a pleasant stay, and I would definitely consider staying here again when in Greensboro.

Family

2/10

Poor

08 Feb 2026

Colleen

The front desk staff was wonderful, very understanding and courteous. Unfortunately, the hotel is currently under construction throughout all areas. My husband, daughter, and I arrived late due to a flight and were exhausted, so we initially chose to stay despite the conditions. However, after about two hours, we had to leave.

The strong chemical odors from paint and carpet adhesive, combined with construction dust, made the environment overwhelming and triggered significant asthma concerns. The front desk staff was again very understanding and promptly refunded our stay.

Had we been aware of the extent of the construction, we would have avoided booking this hotel altogether. This was not an ideal experience, and unfortunately, we will not be returning.

Leisure Family_with_children

6/10

Pleasant

16 Jan 2026

Harry

It was better than some but you definitely couldn’t wait to go home. No frills, or luxury but it was clean and safe.

Partner

10/10

Exceptional

11 Jan 2026

John

I did no eat in the restaurant this time.

Business

10/10

Exceptional

29 Nov 2025

Hillary

The room was very clean, the pool was great (great hours too, 7a-10p!) they had a complimentary hot cocoa bar that my kids loved! Would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Douglas

Good

Self

8/10

Excellent

01 Nov 2025

Tacy

Good staff

Friends_and_family Friends

10/10

Exceptional

31 Oct 2025

Alexus

Great property overall.

Leisure Self

8/10

Excellent

31 Oct 2025

Bilal

Nice

Business_and_leisure Family

6/10

Pleasant

30 Oct 2025

THOMAS

Yes

Business

6/10

Pleasant

27 Oct 2025

Kimberly

We had a major identity fraud issue when we checked in and the staff did their best to make it as smooth an issue as possible for us. although we did get locked out of our room because of it they were able to get us back in fairly quickly

Business

2/10

Poor

27 Oct 2025

Keith

Door lock was broken and i could get into my room for hours

Business

10/10

Exceptional

26 Oct 2025

Jodi

Very comfortable room. Nice to have the restaurant/bar right there.

Business

10/10

Exceptional

22 Oct 2025

Amber

I really enjoyed the large room with the tub and shower separate. I will definitely be back.

Leisure Partner

10/10

Exceptional

20 Oct 2025

David

Awesome at Greensboro

Love the Hilton Garden Inn. Service is amazing by a dedicated staff. Also, rooms are clean, quiet and comfortable. They also offer a free shuttle to the nearby airport. Highly recommended.

Partner

8/10

Excellent

14 Oct 2025

edward

First time here. Very

Partner

8/10

Excellent

13 Oct 2025

Mary Lou

Clean room. Had to request towels. Comfortable beds

Leisure Family

8/10

Excellent

11 Oct 2025

Paul

Nice hotel. Only complaint is that breakfast isn’t included

Friends_and_family Family

8/10

Excellent

05 Oct 2025

felicia

No complaints! Staff was great, rooms were nice and clean. Would definitely stay again.

Business Self

6/10

Pleasant

05 Oct 2025

Lori

Felt the room wasn’t so clean as we came in to having a razor on the tub and a drink in the fridge and the room smelled bad. We were given free breakfast after this complaint.

Leisure Family

10/10

Exceptional

21 Sep 2025

Heather

I always stay here when I visit my daughter at Highpoint University. Most convenient, clean and friendly staff.

Leisure Family

10/10

Exceptional

21 Sep 2025

Stephen

I liked that this property is outside the city center but within easy access to all the major points of interest — 15-20 minute drive. The staff was also very helpful and friendly. Great stay.

Leisure

4/10

Poor

15 Sep 2025

Jonathan

Airport shuttle

The airport shuttle was my biggest disappointment.

Partner

10/10

Exceptional

29 Aug 2025

Jane

The hotel is very clean and the staff is super friendly!!

Leisure Family

10/10

Exceptional

25 Aug 2025

Alfreda

A great stay

A very good stay hotel was extremely clean the staff was excellent I was there going to a concert near by and one of the front desk receptionist helped me zip up my dress, I sincerely enjoyed my stay & to add the breakfast a morning staff were also excellent!!

Self

4/10

Poor

18 Aug 2025

Matthew

Paid additional money for breakfast, $18 for 2 20oz drinks and snack. $200 room cost at about $80 room reality.

6/10

Pleasant

14 Aug 2025

Anne

The hotel is very old and not updated. The carpets are filthy and stained.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Catherine

Very clean and quiet. Easily accessible

10/10

Exceptional

25 Jul 2025

Debra

Everything was great!

8/10

Excellent

09 Jul 2025

Felix

Clean room and comfortable bed

Business Partner

10/10

Exceptional

08 Jul 2025

Charles

Amazing Hotel!

Due to how amazing a stay I always have with Hilton, it’s the reason I only choose Hiltons when traveling.

Thanks for never disappointing.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Bret

Stay here every year

8/10

Excellent

23 Jun 2025

Steven

I loved that we could lower the air conditioning to 67 degrees!!!

Leisure

10/10

Exceptional

23 Jun 2025

Veronica

Great customer service. The hotel and room was very clean. Felt welcomed by all staff. I highly recommend.

Leisure

6/10

Pleasant

23 Jun 2025

Isabel

We stated 11 days in Hilton Garden inn Winter Park Orlando, Fl. And was a fabulous place as five stars hotel.
The current hotel were we stated in Greensboro is not the same looks like 2 stars, we regretted to stay for three day.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Hassan

Very clean hotel , cheerful with friendly, welcoming staff. Breakfast could use a little TLC.

Business

10/10

Exceptional

22 Jun 2025

Lisa

It was great sooooooo comfortable and relaxing

Business

6/10

Pleasant

22 Jun 2025

Cheryl

The property was fine. My issue was i selected 2 rooms 1 king 1 with 2 queens. Ended up with 2 kings. Paid additional for pet deposir that expedia did not explain. Included breakfast but was double charged. The staff took the breakfast charge off the bill

Leisure Pet

6/10

Pleasant

19 Jun 2025

Catherine

Check-in was smooth. Had to use the stairwell to get to our 3rd floor room due to 1 elevator shutting down and a continuous line for the other. The room was clean and beds were comfortable. Thermostat in the room wouldn’t adjust though. Was a window unit controlled by a wall monitor that would let you change it, but it kept going back to the preset temperature.
AC at the indoor pool was broken.
There was only 1 washer and 1 dryer. The dryer was broken.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Ernest

Staff were very nice and professional. The room was great.

Leisure

10/10

Exceptional

11 Jun 2025

syed

It is was best, very personalized experience. Rooms were very clean, staff was awesome, specially Akila is a super star, her dealing with us was Legendary. Thank-you Hilton, you will definitely see us again.

Leisure Family

10/10

Exceptional

06 Jun 2025

Raven C.

The staff was friendly as always.

10/10

Exceptional

20 May 2025

Keri

The Hilton went over and beyond to make sure we had a great stay and Anniversary with them. They offered us dinner at the restaurant which was a very nice touch and the food was amazing. Eden at the front desk was great as well as Elisha at the restaurant. All staff we encountered were bee accommodating. Masons food at the restaurant was also great! I wouldn’t hesitate to stay here again when in Greensboro.

Business Partner

8/10

Excellent

16 May 2025

Norma

Quiet and safe.

10/10

Exceptional

14 Apr 2025

MARGIE

The person working at the Front Desk was kind of the kindest. Their attitude was like-able, they were respectful, and proved helpful for when I needed assistance with anything. Cleanliness was well and overall I enjoyed my experience at this hotel! For others I would recommend this space, especially for my travelers out there.

Leisure Family

8/10

Excellent

03 Apr 2025

Pohlee

Overall it's a good place to stay

Leisure Family

10/10

Exceptional

24 Mar 2025

Rebecca

We were looking fur somewhere to stay in our way home from Florida. The front desk clerk was very friendly and helpful, the hotel itself was very clean and room was clean and roomy.

Leisure Family

10/10

Exceptional

15 Mar 2025

Jacob

Nice place to stay

Leisure Self

10/10

Exceptional

09 Mar 2025

Jessica

Staff was very nice and helpful.

Leisure

10/10

Exceptional

05 Mar 2025

Candace

N/A

Business Family

4/10

Poor

20 Feb 2025

Antonietta

They forgot to clean my room for multiple nights and I had no clean towels so I had to keep going to the front desk and ask for clean towels

Leisure Family

10/10

Exceptional

09 Feb 2025

Heather

Highly recommend 10/10

Leisure Family

10/10

Exceptional

24 Jan 2025

Karoline

Need a car, not really anything walkable nearby. Rooms were clean and front desk ladies were very nice. Would reccomend

Leisure Partner

10/10

Exceptional

22 Jan 2025

Denise

The hotel was really nice; clean and convenient. The staff at the front desk and on the restaurant were excellent! Very friendly and accommodating. We will certainly stay here again.

Leisure Family

10/10

Exceptional

27 Oct 2024

Barbara

Nice hotel. Will try to stay there every time I go to High Point.

Business_and_leisure Family

10/10

Exceptional

25 Oct 2024

Angelia

Great breakfast, friendly staff and a comfortable clean room.

Leisure Friends

8/10

Excellent

12 Oct 2024

Brandon

Just a couple things

Room was clean and nice just the lay out of the air conditioner didnt work for us. It blows directly on you while your sleeping and is quite noisy. No exhaust fan in the bathroom.

Partner

10/10

Exceptional

29 Sep 2024

Wayne

Would have been better with a free breakfast...15 bucks for 2 pieces of toast some eggs and bacon

Friends_and_family Family

10/10

Exceptional

29 Sep 2024

Cheryl

The only thing was breakfast was a little to expensive for me. I think it was buffet only. I don't eat $14.00 of breakfast.

Friends_and_family Friends

10/10

Exceptional

29 Sep 2024

Paige

Nice place to stay. Will return

Leisure Family_with_children

10/10

Exceptional

06 Sep 2024

Galina

Everything was as described

Business_and_leisure

10/10

Exceptional

31 Aug 2024

James

Great Staff. Clean lobby and rooms

Business_and_leisure Family

10/10

Exceptional

23 Aug 2024

Randy

Enjoyed the convenience and friendly staff

Leisure Self

10/10

Exceptional

15 Aug 2024

Dawn

Beds.were.very comfortable

Leisure Partner

10/10

Exceptional

08 Aug 2024

Anthony

Really nice rooms and property.

Leisure Self

10/10

Exceptional

04 Aug 2024

Patricia

Excellent

Excellent experience!! We arrived around 11pm and the hotel was surprisingly busy. The woman at the front desk handled the chaos with grace. Our room was large and clean. The bed was comfortable and the bathroom was a great size with a large shower. The gym was nice, too. Breakfast was standard and they kept running low since it was busy. Very happy with our stay!

Friends_and_family Family

8/10

Excellent

04 Aug 2024

Tracey

Breakfast is not included. We were told at check-in that breakfast ended at 10am and assumed it was complimentary. However, the next morning, breakfast was being served in the lobby, I got a plate of eggs and a yogurt, my daughter, a bowl of cereal. We sat at an available table and were greeted by a hostess who confirmed, our breakfast was not included in our booking. Only then did we see written on a chalkboard in the corner, “Breakfast Buffet $14.95”. There was a table near us who misunderstood as well. Wish they had informed us of this at check-in. Hotel otherwise was very nice, comfortable and clean.

Leisure Family

4/10

Poor

03 Aug 2024

Sonya

The truth is...

I had a very short overnight stay. The room was very spacious. 2 Tvs one in bedroom one in living room area. The bottle water in room was $3 each . I'm not sure about the coffee. I didn't see any indication so I just didn't touch it. I stayed in Room 624. The noise level was good until around 7am I heard a lot of doors slamming. The room/ unit was not properly cleaned specifically the bathroom had personal items left behind by the previous guest. (Yuck!) I didn't recognize it until the next morning when I pulled a hand towel from the bar over the vanity. The items were hidden by the towels . I had only one roll of tissue in my room. The lobby \"hallway, and elevator were immaculate. There was no one present when I checked in I had to stand for a while once I checked in No one took the time to point out any of the amenities to me as far as breakfast restaurant , bar or pool etc. It appears to be a decent place. I was surprised to see breakfast being served as I was checking out. I'm sure there were other perks that I wasn't made aware of. .

Business

2/10

Poor

01 Aug 2024

Joseph

Broken AC, then mold

The AC in our room broke, so they tried to blow us off and came up with a few stories that it was too expensive to fix, the maintenance guy left for the day, the maintenance guy is on vacation, etc. After we showed a backbone, they moved us to an out of service room that had mold in the closet ceiling. The internet went out for the entire hotel. The pool was closed for maintenance during our entire stay. Won’t ever go back.

Friends_and_family Family

10/10

Exceptional

30 Jul 2024

Ethel Mae

Clean room

10/10

Exceptional

26 Jul 2024

James

Everything was great

Leisure Family

10/10

Exceptional

19 Jul 2024

Nicholas

Huge suite!!!

The suite was huge. We booked a two night stay to visit family

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

Colleen

Everyone was wonderful, friendly and helpful. We will stay again as this hotel was convenient to the airport and to the University my son is attending. Shuttle services were quick and easy to use too!

Business_and_leisure Family_with_children

10/10

Exceptional

13 Jul 2024

Christopher

Great stay

8/10

Excellent

12 Jul 2024

Audrey

I would like to share that a ramp is needed in the back of the Hotel where your guests park their vehicles and come in by the rear elevators, because it is difficult to get up on the sidewalk using the luggage cart in order to bring in their luggage with ease and safety.

Family

10/10

Exceptional

07 Jul 2024

Roxann

Great service

2/10

Poor

29 Jun 2024

Frank

Had an unexpected death in the family a couple days before my arrival to visit Highpoint University. I immediately Contacted Expedia who contacted the hotel to get permission to move my arrival to the following week. Hotel denied the request. Poor customer service with absolutely zero sympathy.

Business

10/10

Exceptional

24 Jun 2024

Arlene

Stay and staff were excellent! Wells definitely stay again. Very clean and safe!

Leisure Family

10/10

Exceptional

23 Jun 2024

Chris

Nice place