Name: Extended Stay America - Greensboro - Airport
Address: 7617 Thorndike Rd, Greensboro, 27409, US

2/10

Poor

03 Aug 2026

Hiwathia

The room was terrible, it smelled the tub was rusty and not clean, the linoleum was ungkued around the tub and when I asked to he moved, there were no other rooms available and my refund request was denied by the night manager.the next morning the water sound that I heard all night was not the AC draining, it was leak into the room. After that complaint the manager on duty apologized that no one investigated the complaints form the previous evening and refunded my money.

8/10

Excellent

01 Jul 2026

Jack

Its a nicer hotel that I imagined. The staff is very friendly I would definitely recommend this place to others that come to aruba.

Self

2/10

Poor

23 Jun 2026

Ricky

Room
Old and out dated. Homeless people on bench in front. Room
Smelled like weed. I want a refund

Pet

6/10

Pleasant

22 Jun 2026

Ellis M.

One thing was they didn't have any cookware for us,not much channels on the TV to look at, not a enough pillows on bed.

Partner

8/10

Excellent

01 Jun 2026

Josh

This place has everything you need if you’re traveling for work. The staff is what really makes this place shine. Is it older and needs to be updated, yes it does. Pet friendly. They have a pool but it was closed the entire time we stayed. WiFi sucks so plan on upgrading.

Partner

6/10

Pleasant

27 May 2026

Pravella

Didn't notice till the next morning when the bathroom door was closed there was a pink towel hanging on the back of the door. I kept my socks on walking on the floor and the floors were covered with pet hair. The room itself is spacious just needs a thorough cleaning

2/10

Poor

09 Dec 2025

Regina

The first room we were put in was dirty, and so was the second. We had booked for three people, so they knew we would be using the pull out. We had to go back downstairs for bedding. There were no extra pillows available in the hotel, so there were none for the pullout sofa. When we pulled out the sofa, something had been spilled at some point and was caked on. It was so late at this point we just put the sofa back together and my husband slept on the couch.

10/10

Exceptional

30 Nov 2025

Jimmy

Excellent S

10/10

Exceptional

13 Nov 2025

Trey

Clean room

8/10

Excellent

28 Oct 2025

Deneen

I stayed for 10 nights and I really liked the layout of the room. It felt like a small apartment which made it homey. My biggest disappointment is there is a complete lack of housekeeping. I set my trash outside the door and hopes that it would be picked up and it was not. I wound up having to take my own trash out to the small outdoor trash cans. For the price and convenience and being able to have my dog with me, I would stay here again. I do think the hotel needs to make housekeeping available or if there are guidelines to follow to have your room cleaned and your trash picked up, that should be explained at check-in. It was not mentioned at any time.

Leisure Pet

6/10

Pleasant

25 Oct 2025

Sherri

The grab & breakfast consisted of instant oatmeal, mini muffins & granola bar. No protein anywhere. I wouldn't stay again.

Leisure Self

2/10

Poor

18 Oct 2025

Kevin

This place was a dump. Nothing looked like the pictures on the web page! Our room was atrocious! Bed appeared to be something they found at the dumpster. Pull out bed was broke. Mattress looked like it came from the landfill. Filth and trash underneath the pull out bed. No linens. Fridge and stove would be something you would find in the 70's. The place smelled horrible.... like fried throw up. And there was huge blood stains all over the floor by the bed. Two minutes was two too long to be in the room. I requested a refund and left.

Leisure Family_with_children

6/10

Pleasant

18 Oct 2025

Shaneka

Set up was nice. It was extremely cold.

Partner

4/10

Poor

02 Oct 2025

LISA

The room was filled with hair everywhere that did not belong to me. Spider webs in the corners of the room. Carpet and tub need to be replaced. I only stayed long enough to nap in order to return home.

The staff upon check in (Kasey) was amazing. She was polite, professional and friendly.

Business_and_leisure Pet

8/10

Excellent

01 Oct 2025

K Marie

Comfortable room

Partner

8/10

Excellent

01 Oct 2025

Tonya

Comfortable.

Clean and comfortable. Only issue was reassigning my room while I was still in the room. I was sitting at the desk nearly in my full glory with a skimpy nightie. The man opened it once, saw me in my near full glory. He closed it and then opened it again. I was mortified! Other than that, everything was great.

Self

4/10

Poor

28 Sep 2025

Luke

Not trying to complaining because it served its purpose, I was in the room from 11:30pm until 8:30am. It was “fine”. But….ive stayed at most of the hotels in the GSO area and this is by far the lowest grade. Again, it serves its purpose and I’d stay here again, but it is not that clean and it’s not that comfortable. If availability is out there and prices are close, I’d pick any other surrounding hotel.

Self

2/10

Poor

22 Aug 2025

Jill

Poor quality hotel. Did not feel comfortable or safe.

10/10

Exceptional

20 Aug 2025

Jaylah

Clean

6/10

Pleasant

04 Aug 2025

Luz

Even the room is non smoking. It smelled like smoke and people were vaping right outside the door. There is baby's bottle under the bed. Found bugs in the bathroom and a spider by the side table of the bed. I was not provided linen for the 3rd person that slept on the sofa bed. The sofa bed was not comfortable. The room lacked cleanliness. The hotel a bad odor of pets. I have stayed in other Extended Stays before. This one was not what I expended.

Leisure Family

10/10

Exceptional

03 Jul 2025

Latisha

The staff was really nice ! Carolyn Bre and Pearl really made my stay enjoyable. The only issue I had was during my stay we discovered two water bugs in the room that scared me terribly. Yet overall the stay was great and I would recommend extended to my family and friends!

Business Family

8/10

Excellent

20 Jun 2025

Latisha

The pool was out for an entire week after I arrived and I wasn’t compensated for the inconvenience.

Business

10/10

Exceptional

20 Jun 2025

Darkiesha

They were very helpful and it was clean and the front desk ladies where wonderful and Sony was very very helpful.

Business_and_leisure Family_with_children

10/10

Exceptional

17 Jun 2025

Beverly

The staff was welcoming and friendly. The room was clean and comfortable as well as spacious.

Business_and_leisure Family

8/10

Excellent

07 Jun 2025

Bosko

Best rate compared to other hotels in the area. They provide frying pans dishes and urinsels. Shop at Walmart for fresh food. Clean quiet comfortable room w/ king bed and sofa. plent of hooks, coat hangers, closet space. My one gripe would be that the heater is next to the bed and blows over the bed all night, which gets to be uncomfortable.

Leisure Family

8/10

Excellent

31 May 2025

Kim

There was dirty plates under the heating vent

Leisure Partner

8/10

Excellent

17 May 2025

Dierdra

Very accommodating staff who aimed to take care of needs guests had!

Business Family

6/10

Pleasant

04 May 2025

Erin

The rooms were a lottle musty

Leisure Family

2/10

Poor

29 Apr 2025

Verified traveler

My stay was

Friends_and_family Family

4/10

Poor

29 Apr 2025

Verified traveler

Not Impressed

Not an ideal stay for business travelers. Just never felt clean and comfortable. Stayed for 6 days. I guess I expected more of a hotel environment, and received a college apartment type experience. Place seemed warn down and the included breakfast was breakfast bars and coffee. When new towels were requested, they asked me to bring used one down. Not a huge deal, but not what I am used to when spending a couple hundred dollars a night for a hotel. There was not room cleaning service during my stay. Hate to give any place a bad review, but I will personally not be staying there again. Might be a good place to stay for those that want an in-room kitchen that area actually staying for a long period of time.

Business

8/10

Excellent

27 Apr 2025

Teresa

I wish the pool was open.

Leisure Family

10/10

Exceptional

01 Apr 2025

Greg

Staff was great. Room was clean

Leisure Family

10/10

Exceptional

24 Mar 2025

Demond

Staff was great and very accommodating! Was able to provide a little earlier check-in as well!

Leisure Family_with_children

10/10

Exceptional

11 Mar 2025

Timothy

Needs updated

6/10

Pleasant

02 Mar 2025

Timothy

Our room was above average in accommodations at a fair price. My only major complaint , and it's a big one, is no hot water for showering. Even after find the sweet spot, the water was barely luke warm.

Leisure Family

6/10

Pleasant

23 Feb 2025

Cindy

Needs to be renovated.

For the price it didn’t even have a travel size dish detergent. You have to pay for plates, pots, pans.

Partner

10/10

Exceptional

07 Feb 2025

Forrest

Everything from check in to check out was incredibly easy! The staff were very helpful and the room was better than expected.

There was a strange smell in the hallway where my room was, but it wasn't in my room or anything.

Overall it was a great experience and easy to get to from the airport.

Business_and_leisure Self

4/10

Poor

27 Jan 2025

Robert

Greensboro

Asked for an upper floor room after arriving and being told that I was on the first floor, also it was a room usually reserved for the people with a handicap(which i was not).
They refused to change my room stating it was the one assigned to me.
My room happened to be next to the storage closet/kitchen, every morning approximately 0400 am they would go in and out of this room slamming the door.
Brought it to the attention of management, nothing done about it(I was there for two and half weeks).
Carpet worn severely, shower fixtures hard to manipulate, counters worn.
Ice storm froze over the driveway, for four days no one either sanded it or cleared it.

Business

10/10

Exceptional

14 Dec 2024

KC

It was not bad at all although the people in the room beside me was arguing and playing music loud. It was still nice

Leisure

10/10

Exceptional

29 Oct 2024

Christine

Very friendly staff member. The room is roomy but I did have to wipe down the table (drink rings left on the table) and the carpet is considerably torn when the chairs rolls. Bed was comfortable. It’s dated but was ok for the short time I was there.

Business

10/10

Exceptional

16 Oct 2024

Shanisha

The staff was amazingly friendly. The facility was clean. Nothing in my room was broken. Room was a nice size. Bed was super comfortable. I believe the front desk womans name was Sonia she was a ball of amazing energy. She was such a pleasure and a joy to talk to. She made my birthday weekend awesome.

Leisure Partner

10/10

Exceptional

30 Sep 2024

Thomas Ronn

Staff was very pleasant and accommodating

Leisure Partner

10/10

Exceptional

31 Aug 2024

Shannon

The staff was knowledgeable and super friendly.

Leisure Partner

10/10

Exceptional

30 Aug 2024

Victor

Great okace

10/10

Exceptional

07 Aug 2024

Treyo

Wasn't bad at all, front desk is awesome, rooms clean, staff are friendly. It's much more safer than the places across the road.

Self

10/10

Exceptional

04 Aug 2024

Timothy

i really enjoyed my stay it was very comfortable and the staff was extra nice and the rooms were very clean.

Friends_and_family Friends

4/10

Poor

02 Aug 2024

Verified traveler

Do not come

The place smells. Couch mattress was awful. Housekeeping once a week. A/C doesn’t cool enough.

Friends_and_family Family

6/10

Pleasant

22 Jul 2024

Jennifer

The hotel is in need of refurbishing as everything is very worn, but it was clean and the staff, especially Sonya at the front desk, was friendly and helpful. The breakfast is just coffee, instant oatmeal, and packaged muffins, but for the price I didn't expect anything more. The rooms have kitchenettes but if you want anything to use in those kitchenettes (like a cup or spoon or a pot), you need to ask at the front desk. They did not have a corkscrew available. There are several restaurants close by. They have a laundry room, but the vending machines did not have detergent available.

Leisure Family

10/10

Exceptional

21 Jul 2024

Shameya

Some of the stuff is already broken like we had a lamp in our room that was broken, but other than that, it was perfectly fine

Leisure Friends

6/10

Pleasant

21 Jul 2024

Teneshia

Very old and small hotel. Because they allow dogs the rooms SMELL! Breakfast is meh

Leisure Family

4/10

Poor

18 Jul 2024

Angelique

The room I stayed in smelled like dog pee. Clearly they'd just cleaned the room, left the windows open and a fan running before I arrived. It was disgusting, not sure why that room wasn't blocked so the carpet could be properly shampooed before having it available for a new guest.

Leisure Self

10/10

Exceptional

14 Jul 2024

Christopher

I liked that the staff was extremely polite and helpful

Business Family

8/10

Excellent

13 Jul 2024

Shandra

Need better pillows beds are uncomfortable

Leisure Family_with_children

4/10

Poor

08 Jul 2024

sonja

Staff at front desk were the nicest. Sonya was awesome.
The whole place smells bad. Very dated. The elevator & hallways smelled of Marijuana.
You have to walk through a cloud of smoke as guests smoke outside at the entrance.
Carpets were so very dirty, I kept my flip flops on when I needed to walk on the carpet. The a/c blew on your face while in bed, but if it was cut down some the room was hot and sticky. There was no inbetween. The toilet was very dirty, just needed some vleach and a bowl scrubber, easy & quick but there was none of those in the room.
The refrigerator was dirty, chose not to use it. Sheets looked clean but smelled of smoke.
Allergies were terrible due to damp, moldy, dusty, dirty & smokey conditions. Wont be able tonstay again. But for the price it was ok for a 1 night stay.

Leisure Self

10/10

Exceptional

08 Jul 2024

Leslee

FAMILY

We (current husband and daughter) had my ex-husband and other daughter over for dinner. We havent been able to do that since I left Greensboro and moved to VA, 8 years ago.

Friends_and_family Family

10/10

Exceptional

02 Jul 2024

Jade

Nice place no complaints

Leisure Partner

10/10

Exceptional

29 Jun 2024

Theresa

Staff was extremely friendly

Friends_and_family Family

10/10

Exceptional

22 Jun 2024

Taylor

Nice place to stay to decrease next day travel

We booked this room last minute on our way to the beach. We got a very reasonable non-refundable price and were happy with the room and kitchenette. The floors were a little sticky (prob too much cleaner or something like that) but we were content overall!

Partner

4/10

Poor

17 Jun 2024

Mildred

This property is old and smelly. No amenities for the money. No coffee pots in rooms like most. Inside is just dark and gloomy. Iwe were not pleased at all for that price we paid. Will not ever stay again and I advise all to reconsider your choice

Family

10/10

Exceptional

12 Jun 2024

Abel

I loved this place, the staff was so friendly. It was clean and spacious.

8/10

Excellent

11 Jun 2024

Verified traveler

Good Value.

Everything worked properly in the room including the kitchen. The room was spacious and the bed was comfortable. We didn't run into any problems during our stay. I would stay again.

Partner

10/10

Exceptional

02 Jun 2024

Mary

Check in was way and the room was nice and clean

Leisure Family_with_children

10/10

Exceptional

30 May 2024

Darrell

Early check in and friendly staff

Leisure Partner

10/10

Exceptional

20 May 2024

lionel

Need more than just oatmeal and muffins for breakfast

Business Family

10/10

Exceptional

20 May 2024

lionel

Need more than just a muffin and oatmeal for breakfast lol

10/10

Exceptional

13 May 2024

Rodney

Peaceful, clean and safe.

Leisure Self

6/10

Pleasant

20 Apr 2024

Bertha

The room had an old building odor, the refrigerator also smelled, the restroom sink was stopped up.

Leisure Partner

10/10

Exceptional

23 Feb 2024

Melissa

Staff is very friendly

Leisure Self

8/10

Excellent

19 Feb 2024

Tyquita

We enjoyed our stay

8/10

Excellent

10 Feb 2024

JOHN

This is one of the better Extended Stay America Hotels that I've ever stayed at...!

Business Self

10/10

Exceptional

25 Jan 2024

Verified traveler

Room was spacious enough for two for 10 days, bed was very comfortable, and it was very quiet. Staff extemely nice.

Partner

10/10

Exceptional

19 Jan 2024

Melissa

Very friendly

Leisure Self

8/10

Excellent

06 Dec 2023

MARIA

Helpful staff

Very helpful front desk Thank you Larisa for being so accomodating helping us even with securing a parking spot also thank you Ms Pearl for helping with our kitchen setup and laundry room.

Friends_and_family Family

10/10

Exceptional

05 Dec 2023

Monica

I had amazing stay at the hotel. I will be back again in the future.

Leisure Partner

2/10

Poor

21 Oct 2023

Virginia

Shower was terrible, lukewarm water at best and no water pressure

10/10

Exceptional

20 Jul 2023

Rachel

Uncomfortable bed

The comfort of the bed was horrible. Otherwise, the room was great.

Partner

10/10

Exceptional

18 Jul 2023

andrea

I loved it here staff very nice and professional checked me in quickly room was clean pool was excellent will be staying again

Leisure Family_with_children

4/10

Poor

28 Jun 2023

C. Harvey

The outside picture of the property was attractive, however once we arrived we questioned our decision. Once we saw the clientele that was sitting outside and the odor of Marijuana in the air we were concerned about our security.
Unfortunately the interior of the room was disappointing showing a great deal of wear and tear and the hallway was noisy from other guests.

Business Family

4/10

Poor

26 Jun 2023

Arthur

The room smelled like cigarette smoke, and if you opened the window it was worse because there were constantly people smoking in the “no smoking” area by the entrance. The kitchen isn’t stocked, you have to request supplies. The staff was very friendly and accommodating though.

Family

2/10

Poor

18 Jun 2023

Johnny

I coukd not stay in the room it smellecd so bad of Marijuana that i was getting sick

Leisure Partner

8/10

Excellent

27 May 2023

Anastasha

Nice place

Leisure Family_with_children

6/10

Pleasant

29 Apr 2023

Matthew

Rooms looked like the early 80’s. Clean and roomy but not much to look at. No coffee maker.

Business Self

2/10

Poor

26 Apr 2023

Lorne

DID NOT LIKE the property, NO Desk staff when trying to check out at 6 AM after i had called the night before to confirm there would be someone there. Broken vending machine in laundry room and NO where else to get water or soda and no one tried to help

Business Self

10/10

Exceptional

17 Apr 2023

Nicholas

Good Hotel

The hotel was clean and the bed was very comfortable. The AC was cold and the unit wasn’t noisy. Other hotels I’ve visited recently were not as clean or the room AC was loud and kept me awake

Self

4/10

Poor

19 Mar 2023

lori

You can hear everyone next to you and people above us loud as can be until 1 am. Poor insulation, room spelled, refrigerator old, cabinets ready to come off hinges. Poor breakfast selection( plus muffins tasted like sawdust)

Leisure Partner

10/10

Exceptional

12 Mar 2023

Cheryl

I liked the area of the property. I felt safe.
The room was clean and non-smoking, however, it had an unfresh odor.

Leisure Self

10/10

Exceptional

26 Feb 2023

Alejandro

I’ll come back

The front desk lady was very nice. We did a late check in and it was quick with no hassle.

Friends_and_family Family

10/10

Exceptional

10 Feb 2023

Desi

Excellent service

Business Self

10/10

Exceptional

27 Jan 2023

Nancy

Easy checkin and convenient.

Business Self

10/10

Exceptional

21 Jan 2023

Daniel

Most enjoyable but there was one thing that struck me was the elevator smelled of cigarette smoke. It doesn't really bother me and I am an ex-smoker.

Leisure Self

10/10

Exceptional

07 Jan 2023

SERENA

I was comfortable and felt safe. Just prefer breakfast to be hot with fresh fruit included.

Business_and_leisure Family_with_children

8/10

Excellent

05 Jan 2023

Conrod

The front desk staff at check-in was very nice and friendly. Check-in was fas and efficient, she gave me all the necessary information. Property was easy to find and very clean.

Business_and_leisure Self

6/10

Pleasant

13 Nov 2022

Verified traveler

Room 11X

I usually never write reviews but felt o needed to in this case. First off, the hotel front desk had to let us in and out of the room for our entire stay because the key card maker was down. The staff for our stay was very nice.

Our room was clean, beds were clean, kitchen was clean but the bathroom was HORRIBLE!! The shower was filthy, grimy, and grungy. Long hairs all over the bathroom floor as if it had not been swept. The towel rack was rickety and out towels fell on the floor.

This was my first and last stay here. Management or corporate should make this right us.

Partner

8/10

Excellent

11 Nov 2022

FIDEL

Location and room size were good .Couch cushions were worn bathroom door kept hitting the toilet every time you opened it .Overall it was a good stay

Business Partner

8/10

Excellent

05 Nov 2022

Sonia

inexpensive

Leisure Family

8/10

Excellent

30 Oct 2022

Keith

Cost was fair. Friently staff

Leisure Family

2/10

Poor

29 Oct 2022

Hocine

Just the worst. It's cheap but you might get stabbed. Won't recommend it and i won't go there again.

Pet

10/10

Exceptional

18 Oct 2022

Verified traveler

Nice and comfortable room. The bed was a little hard but other than it’s a nice place. We were happy.

Friends_and_family Family

10/10

Exceptional

25 Jun 2022

James

Kim and her staff are very kind and helpful .They do there very best to keep everything nice and clean.Maint does a good job fixing things as soon as he can and he keeps the outside clean of trash.Also gotta love the pool is open.We will definitly stay there again

Business Partner

2/10

Poor

11 Apr 2022

Katie O

My daughter and I arrived at the property late in the evening (1am) after a delayed flight. After checking in and paying for the week (we were there for a swim meet) we got in the elevator to go to our room. The elevator reeked like marijuana as did the floor and room we were staying in. I immediately went back downstairs and said we would not be staying for the week and was told to talk with the front desk person in the morning. The next morning, the front desk refused to refund my money. We checked out in the morning and went to a different hotel. I was not refunded my money that I paid for the entire week though I was only in the hotel for 10 hours. Expedia said they could not help me and it was up to the hotel and the hotel said they couldn't reimburse me because I went through a third party. I have learned to book directly through the company and not Expedia and will never stay at an Extended Stay again.

Leisure Family