Embassy Suites by Hilton Greensboro Airport

2/10

Poor

31 Mar 2026

Kristina

Severely outdated for an embassy suites

Family

6/10

Pleasant

30 Mar 2026

Michael

Room was extremely dusty and in need for refurbishment. The hotel is very old and needs to be refreshed. The rooms have very old carpet filled with dust, old thick drapes filled with dust. Bathrooms too old, tub showers in need of replacement.

Positives are the staff was excellent, the free breakfast was very good as well. And it was very quiet and peaceful.

However overall the hotel is screaming for a complete refresh.

2/10

Poor

29 Mar 2026

Cynthia

The room was outdated. The whole place did not look appealing. Cold breakfast. Slow service. I wpuld not stay there again. It is on the outskirts pf the city, no stores are walking distance.

Friends

6/10

Pleasant

26 Mar 2026

esther

Yes

8/10

Excellent

23 Mar 2026

Myriam

Everything nice clean and have spacious
Good staff

Self

8/10

Excellent

22 Mar 2026

Juan

Nice rooms and property.

Partner

10/10

Exceptional

22 Mar 2026

Larry

No

10/10

Exceptional

22 Mar 2026

Sean

Great room and customer service. Hotel allowed us to check in super early with mobile key making for an easy smooth process. Breakfast is always on point and the indoor pool is perfect for the kids. Zero complaints here.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Jamey

Nice hotel for the price with good amenities. Breakfast was 45 min late to start and AC in the room did not work but all and all not a bad property.

Family_with_children

2/10

Poor

21 Mar 2026

Daniel

It was a terrible experience especially the guy at front

Family_with_children

8/10

Excellent

19 Mar 2026

Ann

Honest review. The people that work there are great. They spoil you. The property is beautiful and clean. I dropped a star because there are some maintenence issues that need to be addressed, but my overall experience was wonderful. The rooms are dated and could use a refresh, but they were clean and comfortable. The breakfast is good and the bar and restaurant had everything we needed for a few nights of coming in tired and not wanting to Uber food. I would definitely stay again.

Family_with_children

8/10

Excellent

17 Mar 2026

Kathryn

This is great place to stay as it is easy to access from the highway and easy to get back on when you're ready to travel. The desk staff are friendly, the happy hour drinks/snacks are good, and breakfast is excellent!

Friends_and_family Family

6/10

Pleasant

17 Mar 2026

LAUREN

Old rooms. Not very clean. Super dusty. No lunch here one small snack room and not anything around that doesnt take a drive.

Self

6/10

Pleasant

17 Mar 2026

Elizabeth

The hotel’s main areas were clean and tidy. The breakfast buffet was one of the best I’ve been too - lots of yummy, fresh option. Wait staff at breakfast was very friendly. Our room, however, was less than stellar. The toilet was not clean, gross. And we had a King room with a pull out couch. The pull out couch, the mattress had dark stains on it…and I’m sure the original mattress. It was God Awful.

8/10

Excellent

17 Mar 2026

franics

yes

Family

8/10

Excellent

15 Mar 2026

Cesar

It was good

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Chelsie

All in all amazing!

Family_with_children

10/10

Exceptional

11 Mar 2026

ART

Very clean (large) room. Nicely appointed. Very quiet in the room. No noise from the busy atrium just one floor below! Professional/helpful staff.

Business

6/10

Pleasant

10 Mar 2026

edward

This must have been a grand hotel once. It is long in the tooth and in need of a renovation. Besides the wall-mounted body wash and shampoo, there were no other bathroom amenities. We stayed for three nights, and room service was hit-or-miss. Very haphazard refreshes. We didn't get the washcloths returned, and the towels felt like sandpaper. The coffee station wasnt replenished either. They just dropped towels and made the bed. Broken security locks and worn out furnature. The one plus is the proximity to the airport. The $10-a-night parking fee was ridiculous. To top it off, there was a conference with hundreds of screaming teenagers. I wish I had known about that in advance. I would have stayed elsewhere.

Partner

6/10

Pleasant

09 Mar 2026

Ernie

The check in was a mess there were at least 200 kids in the check in line we could not check in until 3 hours after we arrived. Hotel very noisy until midnight

6/10

Pleasant

09 Mar 2026

Nicole

Rooms are spacious, on-site restaurant is great. Called for a toothbrush and one was never sent up, and upon morning checkout no one at the front desk for over 30 minutes so never got a toothbrush.

Family_with_children

10/10

Exceptional

09 Mar 2026

Patricia

Family gathering.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Jeff

Gotta pay to park.

Self

8/10

Excellent

08 Mar 2026

Tiffany

The staff very friendly and accommodating. It was a very busy weekend for Embassy suites. When I arrived there was a long line to check in but the staff handled it very well and I didn't wait long. The elevator was always packed. My room was very outdated and could use some updating but it was clean and comfortable. For the price and very short stay I think it served its purpose for me.

2/10

Poor

08 Mar 2026

Kimberly

Horrible stay.

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Margaret

Nice place overall. Staff was very friendly. Room was large and nicely designed. Lighting was quite dim, and one lamp didn’t seem to work.

Business

8/10

Excellent

06 Mar 2026

Latayvia

Everything was great except it was very hot in my room even with the air turn on it made it hard to sleep!

Friends

8/10

Excellent

05 Mar 2026

Sherry J.

It was a very nice visit. But the furniture in the suite was very old. The televisions were very new and nice, along with the coffee.

6/10

Pleasant

05 Mar 2026

David

The whole hotel smelled musty! Would not stay here again.

Partner

10/10

Exceptional

03 Mar 2026

Kathryn

The evening reception is a lovely feature and the breakfast is great!

Self

10/10

Exceptional

03 Mar 2026

Mja

Fabulous staff and great facility will definitely stay here again

Family

6/10

Pleasant

02 Mar 2026

Timika

the room smelled and lookold

Family_with_children

10/10

Exceptional

01 Mar 2026

Makayla

NEVER A DISAPPOINTMENT! MY FAVORITE PLACE TO STAY

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Hope

The room was clean and spacious. The only downside to my stay was the convention of some youth group that was very noisy and cleaned out basic supplies.

Partner

10/10

Exceptional

28 Feb 2026

Belinda

The hotel was great. Friendly staff and great breakfast.

Family

10/10

Exceptional

27 Feb 2026

Andrea

The room was clean. The breakfast was good. Staff are courteous lm

Partner

10/10

Exceptional

27 Feb 2026

Jeanette

The size of the room, cleanliness and amenities

Friends

10/10

Exceptional

23 Feb 2026

Cordelia

Yes room was spotless and staff was very nice

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Lashanta

I requested an item from front desk that was never received. I was asked how to be accommodated and when I provided answer for a special delivery of breakfast it was declined. So I never received any complimentary accommodations for that or for the fact that it was extremely noisy at night. Children running for most of the night. I would like to receive something on my next stay

10/10

Exceptional

21 Feb 2026

James

Very nice and clean

10/10

Exceptional

15 Feb 2026

Reginald

Yes

Leisure Partner

6/10

Pleasant

14 Feb 2026

Frederick

The room was substandard the bed should have been replaced at least 5 years ago you would think for the price of the room it would at least be of this century .. The staff was very friendly and helpful but the hotel needs much improvement it is not like any other Embassy suites I've ever stayed in before it seems like the first ever and is stuck in that time period!

Business_and_leisure Family

10/10

Exceptional

13 Feb 2026

Erica

Loved it will be back 😊

Business Family

10/10

Exceptional

12 Feb 2026

Ralph

The 2 room suite was comfortable, the free happy hour was a surprise and the breakfast was one of the best we have had in a hotel. However, the $10 parking fee was a unpleasant surprise!

Partner

10/10

Exceptional

03 Feb 2026

Robert

I always enjoy myself at your hotel. You guys spoil me. The rooms are like a one bedroom apartment 😊

Self

10/10

Exceptional

02 Feb 2026

Mike

Great location; nice rooms, friendly staff, close to the airport

Business_and_leisure Self

10/10

Exceptional

27 Jan 2026

Arnold

Clean room, GREAT staff!!!!

Leisure Family

10/10

Exceptional

26 Jan 2026

Robert

Everything ! The free complimentary drinks the indoor swimming pool the breakfast the rooms feel like you got your own apartment the only thing is the heaters are too low and the freezers are not cold enough.

Self

4/10

Poor

26 Jan 2026

Darius

Took over 2 hours to get food from restaurant for room service. Finally went downstairs to restaurant to wait til it was prepared.

Breakfast was even worse, items were constantly out and not replenished timely. Wont stay there again

Family

10/10

Exceptional

26 Jan 2026

Christopher

Wonderful weekend great room.

Leisure Partner

8/10

Excellent

23 Jan 2026

Patrick

Great location

Family

10/10

Exceptional

23 Jan 2026

Ediyalith

Excellent

Friends_and_family Family

6/10

Pleasant

21 Jan 2026

Claudio

Hotel and staff great. Indoor pool was cold as the pool room was. First hotel I have stayed in that charged for parking a night. To get WiFi I had to subscribe to a hotel app. I will be back if I have to not by choice.

Business

2/10

Poor

20 Jan 2026

Tracyie

There were roaches

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Robert

I love staying there. You people spoil me.l love the rooms, they are like small apartments. The breakfast are great.

Self

6/10

Pleasant

19 Jan 2026

Shellene

The room had a weird smell, the furniture was stained, the mattress on the sofa bed was horrible, and I had to wait for 10 minutes for the front desk person to come to the front. I then had to go back up front and wait another 10 minutes to get bedding for the soda bed.

Business Family_with_children

4/10

Poor

19 Jan 2026

Amber

The rooms are in need of a refresh. There is stained furniture, dusty window drapes, stained carpets, bathtub needs a refresh, overall new furniture is needed. The thermostat was hanging off the wall as well.
The breakfast was plain, nothing out of the ordinary. The gym was nice and clean. The pool was disgusting. The little convenience store was nice to have but way over priced. Over all stay was just okay. Will not be booking at this location again.

Leisure Self

10/10

Exceptional

18 Jan 2026

Gregory

The room was Beautiful! Staff was very friendly and very polite and helpful! And the Breakfast is Awesome! And the Hostess is excellent!!!! Definitely be back!!!

Leisure Family

10/10

Exceptional

17 Jan 2026

Arketa

We had a great date night. We will be back for the next date night.

Partner

10/10

Exceptional

16 Jan 2026

Linda

The eggs could have been warmer, but they were good. Great bacon. Variety for sure. Clean room. The air in the building seemed to smell a little musty but all looked clean. The staff was very friendly and accommodating. The downstairs restroom (Womens) needs a little maintenance. Hooks on door were broken. My husband and I were given complimentary drink tickets which was very nice to sit and relax together. We did not eat at the restaurant - decided to go close by to eat a Philly Cheese Steak:) All in all we had a very nice time. Just wanted to give some constructive input. Thank you!

Leisure

6/10

Pleasant

12 Jan 2026

Valerie

The breakfast was a little cold (the potatoes ),
and the room was a little chilly. I am severely anemic and I get cold really quickly so I prefer the room temperature to be at 76 degrees it was definitely never above 70.
The staff was amazing which was the highlight of the trip.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Karen

The suite was great! Breakfast was really good. Had it all, omelettes, sausage, bacon, scrambled eggs, fruit. Bed was comfy. Definitely will stay again

Leisure Partner

6/10

Pleasant

11 Jan 2026

Theresa

Courteous staff

8/10

Excellent

11 Jan 2026

Ashley

I enjoyed the stay but I think the living room furniture could use a upgrade the back of the cushions were ripped and need bigger trash cans in the rooms with extra trash bags

Friends_and_family Family

6/10

Pleasant

11 Jan 2026

Shannon

Wish i could post a picture. Mold in room. Toilet leaking

Leisure Partner

6/10

Pleasant

10 Jan 2026

Teresa

On website, was told that there would be an in-room game console however this was not the case. Upon watching TV, the system was not working, and maintenance had to be called. The lobby smelled of chorine more than it should have. I had a constant migraine while on the property. The breakfast was not up to par. Eggs and potatoes did not taste good, barely editable. Bacon was dry and over cooked. There were also stains on the carpet in my room. For the pull-out bed, there was no blankets or pillows.

The bar was fantastic. Staff was personable and friendly.

Business_and_leisure Family

8/10

Excellent

09 Jan 2026

Nick

Thenroom was outdated. The rug was a bit musky but the room was clean enough. The entire hotel is beautifully designed but horribly outdated. Needs a freshen upnoverall. I did appreciate the free ride to the airport.

Business Self

10/10

Exceptional

08 Jan 2026

Kathryn

The staff were very courteous - from the front desk to the reception bartender to the omelette chef!

Self

6/10

Pleasant

05 Jan 2026

Gene

Housekeeping staff couldn’t even speak English so when I asked for new towels the guy kept saying No Hablo ingles! So I had to walk down to the front desk to get new towels and ask for someone to come to the room and do their daily cleaning. I also had my key cards locked out after returning after leaving for several hours because the front desk said the system re arranged things and it took over 15 minutes for them to fix my key cards and ensure the system had my room reservation.

Business

10/10

Exceptional

05 Jan 2026

Kathryn

The hotel has easy access to I-40. The staff are friendly, the evening reception is i great way to wind down, and the made to order omelet makes breakfast great!

Self

10/10

Exceptional

04 Jan 2026

Deven

Yes

Friends_and_family Family

4/10

Poor

03 Jan 2026

franco

Breakfast was great, pool was not in great shape. Called to ask for extra blankets and pillows, said they were on their way, never got them.

Family

10/10

Exceptional

03 Jan 2026

Angel

Staff are extremely helpful and friendly. Clean rooms, breakfast is great.
Jen is a great attentive bartender and Al who does the complimentary drinks is good too.

Partner

10/10

Exceptional

30 Dec 2025

James

Clean room, delicious breakfast, nice staff.

Leisure Family

4/10

Poor

30 Dec 2025

Kenneth

Fridge didn’t work, air didn’t work, room wasn’t cleaned in the morning until we complained, 2 $8 bottles of water weren’t in the room and they claimed we drank them! Carpet in the room was gross! Bug in the sink in the bathroom!

10/10

Exceptional

28 Dec 2025

Tiffany

Great staff! Very friendly!

10/10

Exceptional

28 Dec 2025

Ambar

Egg omelet was amazing!

Leisure

8/10

Excellent

28 Dec 2025

Emily

Staff and Hotel Atmosphere was great.

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Shanna

The carpet is discussing, it needs a deep deep deep cleaning throughout the entire hotel, the furniture also. When your shoes make a sticky sound as you walk on the carpet, gives bacteria amongst other things. It has a smell of fungus. Staff was pleasant, however when doing a banquet the staff shirts should not look like they work in a fast food restaurant. Breakfast was okay, that floor was sticky as well. Also, how are you charging guest to park, that ridiculous and to not advise until you are checking in is crazy. But for one night stay it was okay. Wouldn’t stay again.

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Darren

thermostat in room didn't work. Was too hot and would not cool. Turned system off and opened a window instead. I did let the front desk know on the way out so hopefully it actually got noted and fixed.

6/10

Pleasant

27 Dec 2025

Stacey

Our room was so hot. It had to have been 80 degrees. There was no AC at all. I had to call maintenance at 10pm to come turn the AC on for us. I feel the whole building was way too hot. Even the common areas for breakfast and the hallways.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Emily

Everything was wonderful. The staff were friendly and helpful. The bar and cocktail hour were great. I love how dog friendly it was. The room was huge and the bed was very comfortable. We were visiting family and will definitely stay there from now on.

Friends_and_family Family

6/10

Pleasant

26 Dec 2025

Juanita

Inside of hotel needs redecorating and new furniture, also rooms.

Business_and_leisure Family

10/10

Exceptional

26 Dec 2025

James

Clean room, good breakfast, easy parking, nice staff!

Leisure Family

10/10

Exceptional

24 Dec 2025

brian

Clean room, excellent personable staff, and just an excellent atmosphere.

Leisure Self

10/10

Exceptional

23 Dec 2025

Don

Na

Leisure

10/10

Exceptional

22 Dec 2025

Charles

Breakfast was okay. Need more variety. The furniture was from 1980's. Dirty old flat pillows. Furniture needs to be replaced but served the purpose. Staff was nice room was clean.

Leisure Family

8/10

Excellent

22 Dec 2025

Clyde

On arrival to my room, I found the electrical outlet next to the bed was inoperable. I notified the front desk and within five minutes, a man from maintenance arrived and repaired the outlet within a few minutes. This was ay 5:00PM on Friday.

Leisure Self

2/10

Poor

22 Dec 2025

Kristen

Disgusting customer service and hotel

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Akosua

Nice iverall

10/10

Exceptional

21 Dec 2025

Pedro

The room is very clean, the staff is super friendly and it’s in a very safe location.

Leisure Family

10/10

Exceptional

20 Dec 2025

Richard

Yes

Leisure Self

10/10

Exceptional

20 Dec 2025

Portia

Clean room and nice staff.

Leisure Family

2/10

Poor

16 Dec 2025

Akouyo

First, we were charged for the full 3-day stay for "no show" even though we showed up 10 am the next morning. the reception was very disrespectful when I tried to explain that our flight was delayed and I didn't even have time to inform them of checking in late. Anyhow, we were super-late for our event to we booked another room. Room was old, with multicolored stained carpet flooring and worse of all, we saw cockroaches in the bathroom and the living area. My wife was disgusted throughout the stay. Never again!

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Oran

Everything was great.

Business_and_leisure

10/10

Exceptional

15 Dec 2025

Johnny

The room was clean and very well outfitted. We had to move from our original room to another one because of maintenance considerations. And the three way switch by the entry was not working inbthe room we were moved to.. The breakfast was excellent and the staff providing that service was very friendly and helpful.

Leisure Family

6/10

Pleasant

15 Dec 2025

Tracy

Room was ok food behind the nightstand in the bedroom the staff on nightshift was suppppper rude and we ask for towels for the pool area and no one brought them the cabinet was empty all evening

Business_and_leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Rodney

Everything was awesome and amazing. Great place to stay and enjoy yourself.

Partner

10/10

Exceptional

15 Dec 2025

Daniel

A