Name: Home2 Suites By Hilton Greensboro Airport
Address: 7801 National Service Road, Greensboro, 27409, US

8/10

Excellent

12 Jul 2026

Cynthia

Why is it that every time we book a hotel that has an indoor pool, the pool is closed for maintenance. We saw no maintenance, just signs posted. Seriously not the first time.
Travelers...CALL the hotel before booking your trip.

The hotel staff was very responsive to our requests. The rooms were clean and comfortable. Breakfast was very good!

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Hannah

The stay was good. The only advice would have to do with the breakfast meals. For those who have food allergies, but still could eat the food if it were served safely, you need to consider arranging food so that cross contamination doesn't happen. We have stayed at multiple hotels and managed our gluten allergy without any issues. The method of having bread products above food products does not keep food from being cross contaminated and as a result it is not safe for us to eat. We were quite disappointed that we didn't get to have breakfast after so many reviews about the breakfast was one of the reasons we chose this hotel. The stay in the room was fine, just a big let down that the arrangement of the food did not allow for us to safely eat any foods.

Family_with_children

8/10

Excellent

27 Jun 2026

Natasha

Location

Partner

8/10

Excellent

21 Jun 2026

Codie

Room was clean breakfast was good

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

James

*

10/10

Exceptional

22 May 2026

Debbie

Friendly staff, spacious and clean room and very breakfast choices.

Partner

10/10

Exceptional

10 May 2026

Letoya

All the staff members were ready nice, helpful and friendly

Family_with_children

10/10

Exceptional

29 Mar 2026

Zaneta

The breakfast was fresh with healthy options! Staff was friendly and check in was fast!

Friends

8/10

Excellent

01 Mar 2026

Shadashia

Great! Friendly staff, clean rooms

6/10

Pleasant

22 Feb 2026

Ann

at first I was given the room on the third floor and the door was not working. The front desk changed the room. The second floor room had few problems. When I entered the room, it was so hot. It was 80 temp inside. I sweated a lot. I had to turn it down. I had to get out of the room for a while till its cooler. Three light switches were not working at all. The window screen was broken. I was given the room with handicapped bathroom (sigh). I had to go down to the front desk (third times). I was tired and frustrated!

Self

10/10

Exceptional

04 Jan 2026

Darrell

The easy access to the room and the clean room

Leisure Family

8/10

Excellent

27 Dec 2025

Alison

Very quiet despite being so close to the airport. Big bathroom and roll in shower. Comfy bed.

Leisure Self

4/10

Poor

26 Dec 2025

Cassandra

The keys did not open the room, and when we went to get help with this issue. We went back to the room and it was already occupied. We had no ice bucket. Asked for n one, but never received. Upon departure, the breakfast was just bagel, toast or fruit. No waffles no juice. I wish thwy would have put up a sign to alert folks.

Leisure

10/10

Exceptional

19 Dec 2025

Pedro

Excellent

Leisure Family

2/10

Poor

19 Nov 2025

Melvin

The pool was out of order, the AC control panel was broken, room wasn’t available at check in and was told to come back later and the young lady wasn’t very pressed or apologetic either. She said they were short staffed so no room assigned at almost 4p.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Lee

Great amenities including full breakfast.

10/10

Exceptional

01 Nov 2025

Mary

The room was spotless and the staff was friendly and helpful. Location was convenient to the interstate and to local restaurants. Complimentary breakfast was delicious.

Friends_and_family Family

4/10

Poor

14 Oct 2025

Dawn

Overcharged me for room and an additional charge of $34.56 they can't explain and still haven't credited. The manager still has responded. Plus there were roaches in room

Partner

6/10

Pleasant

14 Sep 2025

Barbara

Over all the room was very clean and comfortable except we had no hot water in the bathroom and could not use the shower because of it.

Partner

10/10

Exceptional

04 Sep 2025

Shannon

Jayden was amazing upon check-in. So kind and helpful after a long day of travel.

Business

10/10

Exceptional

19 Jun 2025

James

Excellent clean rooms

Business

10/10

Exceptional

14 May 2025

Anthony

None

Business Self

10/10

Exceptional

04 May 2025

Zachary

Very Nice property with a good breakfast buffet. We used the pool, exercise room and the mini store. Wayne at the front desk was very friendly and helpful and made us feel right at home.

Leisure Family

10/10

Exceptional

20 Dec 2024

KARL

Staff at all hours were friendly and helpful! Love this place!

Business Partner

10/10

Exceptional

30 Oct 2024

Andrea

The staff is wonderful at this property! Thank you for a great stay!

Leisure Friends

10/10

Exceptional

27 Oct 2024

Jeffrey

Phenomenal customer Service and very helpful and professional at check in. The room was great and very clean and comfortable!

Business Family

8/10

Excellent

06 Oct 2024

Jose

Nice clean hotel. Bathroom faucet just need to upgrade. Faucet are wiggling look old.

Leisure Family

6/10

Pleasant

17 Sep 2024

Kristie

I was charged another hotel charge after I had already paid for two hotel rooms from Expedia. The receptionist was awful. Wasn’t friendly, didn’t ask if I was a Hilton rewards member or give us any information about the complimentary breakfast. Another receptionist did fix my rewards when I asked later. I want a refund for the extra charges for the two rooms I booked.

Leisure Family_with_children

10/10

Exceptional

10 Sep 2024

Steven

Great place to stay

Nice hotel. I had a beautiful suite

Self

8/10

Excellent

02 Sep 2024

MARY LOU

Was nice ! Parking is a little rough . Not many handicap parking spaces.

10/10

Exceptional

01 Sep 2024

Vic

Our stay was very comfortable. We had a good evening

Leisure Family

2/10

Poor

01 Sep 2024

Verified traveler

I felt very uncomfortable and left

Friends_and_family Family

10/10

Exceptional

31 Aug 2024

Nakia

I loved everything about it

8/10

Excellent

22 Aug 2024

Renita

My room was clean. The bed was comfortable. The breakfast was excellent. The staff was friendly and accommodating.

Leisure Self

10/10

Exceptional

30 Jul 2024

Chakia

I visit Greensboro a few times a year and I'm always happy to stay at Home 2.
The front desk staff is always friendly and helpful.

Business_and_leisure Family

10/10

Exceptional

13 Jul 2024

Matthew

Great Stay

We had a great stay. Room and service was excellent. We love staying at the Home2. No complaints

Partner

10/10

Exceptional

12 Jul 2024

Luis E

The room was super clean

10/10

Exceptional

02 Jul 2024

donna

Very friendly and helpful staff.

Leisure Self

8/10

Excellent

24 Jun 2024

Roger

Good hospitality

8/10

Excellent

23 Jun 2024

Dionne

The only thing I didn't like was the breakfast. It was a continental breakfast. The turkey sausage breakfast bagel was already made ( not made to order) they were extremely hard!!! No other meat options. Nothing made to order!!! You need to do better!! I was extremely disappointed!!!

Leisure

8/10

Excellent

12 Jun 2024

Juan

Check in agent was awsome

Leisure Family

8/10

Excellent

08 Jun 2024

Francis

it was easy to get to, and it was priced good for summer.

Leisure Family

10/10

Exceptional

07 Jun 2024

Marckea

N/a

2/10

Poor

03 Jun 2024

Verified traveler

Ants, Gnats

Had bugs and gnats in 2 different rooms

Friends_and_family Family

10/10

Exceptional

26 May 2024

Tia

The property and room were clean. Staff was nice and professional. Property would be even better if had elevators on each end of property. Other than that will definitely stay again.

Leisure

10/10

Exceptional

25 May 2024

Reid

Overall the evening and night staff were amazing but a huge shout out to Wayne! He helped my family be extra comfortable and welcoming as we celebrated my sons birthday in the lobby. Thanks Wayne for all you do!

Business Pet

8/10

Excellent

24 May 2024

Paul

Very happy with room

Leisure Family

6/10

Pleasant

19 May 2024

jasmine

I liked where the hotel was located it was safe amount other hotels and what I didn’t like was that the lady’s in charge of the cleaning were really loud early in the morning cleaning other rooms so it was hard for me to go back to sleep!

Leisure Family

10/10

Exceptional

13 May 2024

Trina

Very comfortable and clean rooms.

Leisure Self

10/10

Exceptional

13 May 2024

Tashina

Hotel staff was friendly, and very accommodating

Leisure

8/10

Excellent

28 Apr 2024

Verified traveler

Nice room, comfy bed. We were able to hear the people above us some but overall a good stay.

Friends_and_family Family

6/10

Pleasant

10 Feb 2024

Melissa

Would not choose this property again

Rooms were very out of date. It appeared they were doing some refurbishing but I don’t know if they’re doing all the rooms. I didn’t have hot water for my shower on the first day and the water pressure was terrible.

Partner

10/10

Exceptional

12 Sep 2023

Kellie

Everything was great. Only issue was the printer did not work in the business center in the lobby.

Friends_and_family Family

4/10

Poor

15 Aug 2023

Timothy

Hotel would not honor the reservation. Told me \"we are sold out on the room you paid for...you have to pay more.\" Expedia chat help was super slow. Eventually, I was told hotel was going to honor the rate. Tried to check-in, and was up charged an additional $26.

This hotel is bait and switch and Expedia continues to deliver poor customer service.

Business Self

6/10

Pleasant

05 Aug 2023

Dannae

The property is close to GSO airport, like 10 minutes away. The attendants at the front desk during check-in and checkout were very nice. The room was spacious and clean. My issue was when i booked the room it showed the hotel offered shuttle service to the airport which is one reason i selected it. Upon check-in i inquired about the shuttle times only to be told they haven't had shuttle since covid. So I had to Uber which was not a planned cost, considering the room cost and it took a while to find a driver very early on a Saturday morning. Lyft wanted $68 for a 9 min ride 😬.

Leisure Self

8/10

Excellent

31 Jul 2023

Verified traveler

Great Staff

Staff were extremely friendly and helpful. Breakfast does not allow for varying diets with pre-made items, but it looked nice, set up well and area clean. Hotel close to airport, restaurants and shopping. Enjoyed!

Business

10/10

Exceptional

27 Jul 2023

Tamara

Staff was extremely friendly and rooms were clean.

6/10

Pleasant

28 Jun 2023

Gina

Rooms could have been cleaner, there was items left behind and dirt marks.

Loved the amenities

Business_and_leisure Partner

10/10

Exceptional

15 May 2023

Dwayne

Nice

Leisure Partner

4/10

Poor

07 May 2023

Kevin

The first room they put me in was run down and dirty, the second room was an improvement but still had dirty furniture. I was there for a college graduation on Saturday, I checked in on Wednesday. I asked for a late checkout on Sat. for 1 or 2 so I could come back and change clothes before I left. They said no. The breakfast they include is not worth it, but you can walk to Dunkin Donuts.

Leisure Family

10/10

Exceptional

05 May 2023

James

The people at the front desk, helped us so much and gave us lots of information.
I highly recommend this hotel

Friends_and_family Family

8/10

Excellent

09 Apr 2023

Davonna

Room layout was unique

Leisure Family_with_children

10/10

Exceptional

28 Mar 2023

Andrew

Perfect

2/10

Poor

10 Mar 2023

Terry

One of the worst hotels in Greensboro

Business Family

10/10

Exceptional

24 Feb 2023

Jhan

Awesome, the receptionist was very friendly and a great help overall. (Tall African guy with glasses and locs) we had great conversations as laughs he was so excited when I told him I had a little one.

Leisure Family_with_children

10/10

Exceptional

21 Feb 2023

Verified traveler

I would likely stay here again

Check-in was easy. The only issue I encountered was hair in the shower.

Self

6/10

Pleasant

19 Feb 2023

Verified traveler

I do not recommend

I was very excited for my stay at the Home 2 Suites Hilton hotel. However, the Hilton app was difficult to use and did not function smoothly. I had to request new room cards because one of the cards was not working, the digital key did not work at all, one of the bedroom windows shades did not work, so we could not roll the shade up and down. The room was not thoroughly cleaned and sanitized due to their being previous food left in the room, and overall I would not come back and would not recommend. Before checkout we decided to try the Complimentary breakfast, the advertisement showcases 400 different combinations available, however there were very few options, there were bagels with eggs,cheese, and bacon bits, sausage and egg bagels, plain eggs, bagels, and packets of oatmeal. I was very disappointed with my complimentary breakfast.

Partner

4/10

Poor

16 Oct 2022

Stephen

Bad Two Days

This was and is the worst Home2 suites I have ever stayed in. Housekeeping is nonexistent. we had to go down to the lobby to get sheets for the pull-out sofa after they told us they were already in the room. Tissue box in bathroom was there but empty, Toilet seat was not bolted down and wabbled when you sat on it. room itself was not as clean as other Home2 Suites I have been in and there have been many and well kept. The breakfast was nothing to write about much less EAT, what more can I say.. location was great and so was the receptionist at the front desk when checking in, aside from that 5 Thumbs down.

Partner

10/10

Exceptional

26 Sep 2022

Verified traveler

Would Recommend

Clean hotel. Friendly service. Would recommend!

Partner

10/10

Exceptional

12 Sep 2022

Nathan

The property location was great for what we were doing/ where we were going. The parking lot was easy to find good space with easy moving luggage

Leisure Partner

2/10

Poor

26 Jul 2022

Hannah

Room was not at all clean. Sheets were dirty with crumbs and hair. Hair in the fridge. Lamp falling off wall. Sink was dirty. No linens or pillows were provided for pull out sofa that we requested for kids. We were moved to a different room, but the trash hadn't even been taken out in the new room. Room smelled like animals (Hotel does accepts animals, but still.) Was not a pleasant experience.

Leisure Family_with_children

10/10

Exceptional

23 Apr 2022

Tarlesia

Very clean. Friendly staff.

Leisure Family

10/10

Exceptional

18 Mar 2022

Brenda

Super welcoming!

The front desk staff was very welcoming and helpful, they found a room for us as soon as we arrived, and suggested a handful of goodnrestaurants in the area. Would definitely stay here again

Partner

4/10

Poor

07 Feb 2022

Pat

I paid for a room with a queen bed. I got a room with a double bed. Also the building interior seems to be falling apart. Breakfast is a sham. Disappointing

Leisure Family

4/10

Poor

13 Jan 2022

Kareem

I frequent Greensboro for business, and required a larger style living accommodations for myself and my Assistants. Evening check in staff was indifferent, and did not make us feel welcome. What I believe to be flirtatious stares from the housekeeping staff will not keep me from speaking in honesty. The housekeeping staff could use a quick refresher course. Dust on top of the refrigerator, dust behind the toilet. Mold in the shower, and the person who had the room prior had covered up the smoke detector for some reason. AM counter girl was attentive and customer service oriented, but that was the exception. Too many options in this price range to take any short on service or cleanliness. I will not be staying here again.

Business

10/10

Exceptional

19 Dec 2021

Cortney

Always a wonderful stay

Friends_and_family Family

10/10

Exceptional

11 Oct 2021

Larry and Terri

Great place great staff

Partner

8/10

Excellent

05 Sep 2021

Joseph

I did not like that the property backed directly up to a neighborhood with old junk in the back yard. When we looked out our window we looked directly into someone’s house and they had a lot of junk outside in their yard, it is probably the worst I have seen outside of my window, ever at a hotel and I have been to a lot of hotels in my lifetime.

Leisure Partner

4/10

Poor

16 Aug 2021

Verified traveler

How embarrassing to have our commencement speaker stay at the Greensboro location this weekend and have no hot water for either morning of his stay. (He is a seasoned traveler, so navigating the shower faucet was not the problem.) Room was fine. Staff was courteous. But no hot water is kind of a major problem.

Business Self

4/10

Poor

15 Jul 2021

Jacob

Dorm Room Hotel

This hotel has a bit of a dorm-room feel. The doors allow sound through very easily, so if people were late getting in/early to rise, you could hear everything going on in your hallway. We had booked this hotel specifically for the hotplate amenity they offered, but they were unable to provide us one until our second to last day there.

Partner

8/10

Excellent

02 Jul 2021

Katarina

Pretty good :)

It was great, however there was old food (an apple and granola bar, so nothing too gross) left in the fridge when I got there. They were very nice when I let them know, and everything else was great.

Self

10/10

Exceptional

28 Jun 2021

Verified traveler

Room was spacious and comfortable.

Leisure Partner

10/10

Exceptional

27 Jun 2021

Verified traveler

Nothing to dislike the room had everything we would have needed if we stayed longer. The next time we are definitely staying in a Homes2Suites

Business_and_leisure Partner

10/10

Exceptional

26 Jun 2021

Verified traveler

Nice friendly helpful front desk staff

Business_and_leisure Self

10/10

Exceptional

21 Jun 2021

Verified traveler

Rooms was really clean

Leisure Friends

10/10

Exceptional

13 Jun 2021

Verified traveler

Didn't get to use it but the saline indoor pool looked inviting. Staff was excellent, hot breakfast amazing.

Business Friends

6/10

Pleasant

14 May 2021

Verified traveler

Stayed for 16 days. Requested housekeeping on day 7 and again on day 12. They require 24 hour notice for housekeeping. Changed the sheets and towels and half-assed cleaned on day 7. Never showed for the requested day 12. I called and spoke to Ryan, the manager. He blamed it on not having any staff and then on having to train new housekeepers. Assured me they would be there the next day. Did not show day 13 as promised. Or 14 or 15 or 16...I change my sheets at home more frequently than they do. They gentleman at the front desk/ breakfast area, Joshua was very kind and pleasant.

My husband frequently travels for work and will typically stay at the same hotel for up to 90 days. We will not book here again.

Business

6/10

Pleasant

09 Apr 2021

shajak

Good Hotel

Great hotel. I recommend the 5th floor because people make noise.The blinds are not completely darkening you will still have light coming in the room.There is no tub just shower.small bathroom. Full kitchen. The bed was comfortable but the linens are rough. The blanket on the bed is rough and textured. The pool is limited to 45 min use time per room. Its small but its indoors.no hot tub. The lobby, gym, business center is very nice and comfortable with lots of seating.The snack bar to purchase things is not stocked well and is very limited. The breakfast that is being offered is extremely limited. Things like yogurt, cold buscuits with gravy, breakfast sandwiches etc.The staff is great and is very accomodating.Quick and easy check in and check out process. I needed more pillows and they brought those and they moved me to 5th floor because of the noise above me when i was on the second floor.I was also able to get extended chevkout till 12:30pm.

Self

8/10

Excellent

05 Apr 2021

Verified traveler

I liked the kitchen facilities and the staff was very accommodating for an early check in and gave me a breakfast sandwich. I was very disappointed that the hotel didn't have shuttle service despite the website stating they had airport shuttle service. I booked based on this and spent an additional $40 in transportation because of the lack of communication. In addition, the booking was $88 then suddenly went up and I paid $124 plus $40 in transportation fees. What can be done about it ?

Friends_and_family Family

10/10

Exceptional

04 Mar 2021

Bryan

Pleasant Stay.

Our stay was very nice and Joshua at the front desk was exceptional!

Business

10/10

Exceptional

22 Feb 2021

Verified traveler

I like the suites because they are a nice size. I like that it accommodates working ppl

Friends_and_family Family

8/10

Excellent

15 Feb 2021

Verified traveler

Staff was great: very friendly and helpful. There was a mix up with our room but it was quickly handled. Rooms and common spaces were very clean.

Partner

10/10

Exceptional

09 Feb 2021

Verified traveler

They had an indoor swimming pool that was open for use!

Friends_and_family Family_with_children

10/10

Exceptional

21 Oct 2020

ELAINE G.

Excellent

Clean easy access to highways

4/10

Poor

16 Sep 2020

Steve

The hotel was nice at first but as I went to my room, the carpets on all the floors needed a cleaning or replacement. There was a huge spot on my desk chair seat and they seemed to have a hot water issue in the morning.

Business Self

10/10

Exceptional

17 Aug 2020

Lois W.

Cool Experience

Enjoyed the stay

6/10

Pleasant

15 Aug 2020

Katie

not the best visit

Elevator attacked my husband and I more than once. A huge party happened two nights with fighting screaming and vomiting. The breakfast food was not good. The sheets, blankets were itchy. Not very clean for being a covid pandemic. The people who worked their were nice. Disappointed that pool was closed and the website didn’t tell us prior.

Friends_and_family Family

8/10

Excellent

29 Jul 2020

katherine

good but not great for an kitchen efficiency

The hotel was really nice and the staff was great. I will say that the mattress was really soft and the pull out sofa mattress (which I realize is never great) was so uncomfortable. The efficiency aspect had a fully fridge & mircowave, but unfortunately no hot plate/stove top. This was quite a disappointment. It also didn't have a carrot peeler.

Friends_and_family Family

10/10

Exceptional

19 Jun 2020

Teneka C.

Just wonderful & pleasant

When i arrived, i was greatly promptly by Ryan. He was nice, funny & quickly got me checked in. Also helped me find food, due to the curfew. Rasheeda the night agent. Such a sweetheart! Because of them two, on top of my great experience i will definitely be back!!

10/10

Exceptional

02 Jun 2020

Verified traveler

Liked service and customer service but the took money off my credit card for no reason at all! Did not understand why????

Leisure Family_with_children