Name: Residence Inn Greensboro Airport
Address: 7616 Thorndike Rd, Greensboro, 27409, US

10/10

Exceptional

11 Jul 2026

Deborah

Amazing that’s all I can say just Amazon. Every time I stay at the residence inn I’m never disappointed.

Self

10/10

Exceptional

26 Jun 2026

melanie

Staff were all super pleasant and helpful. Room was spacious and had a little kitchenette. We were there for a week and being able to provide our own meals was great

Family

10/10

Exceptional

21 Jun 2026

Dawn

Nice indoor swimming pool

Partner

10/10

Exceptional

20 Jun 2026

Tammy

Excellent customer service especially with front desk agent Brian. It was a last minute trip to celebrate my grandkids making the AB HONOR ROLL THE WHOLE YEAR ‼️

Friends_and_family Family

8/10

Excellent

25 May 2026

Justin

The manager was so helpful when I realized I left my laptop in the lobby. I appreciate him very much and will definitely consider staying again on my next business trip.

Self

10/10

Exceptional

25 May 2026

Dawn

Room is clean. Has a nice pool

Partner

10/10

Exceptional

14 May 2026

Charles

Everything needed for a week stay was in the room as expected, all the staff were great, the pool was great, comfortable bed, easy parking, easy to get onto the highway to get around to attractions, shopping centers are a few miles away but there's a nice scenic drive that takes about 10 minutes to Walmart grocery store rather than taking the main road with traffic, it was a safe area, don't recommend the nearby donut shop, the Ruby Tuesdays restaurant across the street served good lunch and dinner, the only thing I had trouble with were black ants in the kitchen, but that happens everywhere that has a kitchen, I carry lysol wipes when I travel and kept the counters super clean, didn't leave any food out, they must be in the wall because I could not figure out where they were coming from but they were only on the kitchen counter not anywhere else, even I occasionally have ants in my home kitchen counter for no reason, so if you get a kitchen and see ant, just wipe it off, there's no reason to give the hotel a lesser star rating because of ants unless there's like a infestation of them in your room, it's normal everywhere to see ants this time is year coming indoors, there were mostly families and professionals staying there when we were there, no sketchy people on our around the hotel, it was in a nicely landscaped area with mature trees

Partner

8/10

Excellent

29 Apr 2026

Courtney

It was a safe hotel with very friendly staff. My room wasn’t dirty but I found it odd on days housekeeping came they never seemed to fully finish tasks- ie, towels were stacked on vanity but not put away, trash bags laid over trash can but not placed inside. I’d stay again though bc it was quiet, safe & staff was friendly.

Self

10/10

Exceptional

14 Mar 2026

Soranikki Moton

Parking was easy much better if ur room is by an exit. Swimming pool eas nice, warm and clean with towels. Gym had all the equipment u could ask for with water avaliable .

Partner

10/10

Exceptional

01 Feb 2026

Shy

All good

Leisure Partner

10/10

Exceptional

24 Jan 2026

Vanessa

Nice quaint hotel with friendly staff and great breakfast, pool and gym. Room was great apartment like and clean and comfortable. Would stay again.

Partner

8/10

Excellent

24 Jan 2026

Shy

Great customer service

Leisure Family

8/10

Excellent

09 Jan 2026

Alisha

Clean room, comfortable bed

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Zakiy

Clean

Partner

10/10

Exceptional

26 Dec 2025

Carla

Even though an employee from earlier in the day used my information to check-in a different guest who had a different name than mine, the more attentive employee who checked me in was able to switch out our information and get it fixed. I even was given a complimentary room upgrade. Thank God she was there because she couldn't reach the manager who was on call. She problem solved the issue fairly quickly.

Leisure Family

6/10

Pleasant

19 Dec 2025

Jamie

Water was too cold for my liking. The sofa bed was awful you could feel all the springs. Other than those two issues the stay was okay!! Also for those two reasons i will not be staying anytime in the near future.

Business_and_leisure Self

10/10

Exceptional

15 Dec 2025

neeta

Very nice and clean as well as comfortable❤️

10/10

Exceptional

20 Nov 2025

Vanessa

Staff was great and an easy comfortable place to stay.

Business

10/10

Exceptional

17 Nov 2025

Itati

Fron

6/10

Pleasant

04 Nov 2025

Chris

The property was nice, however the furniture was well worn, and my fireplace didn’t work. They haven’t bothered to compensate the difference.

Leisure Self

10/10

Exceptional

03 Nov 2025

Shannon

Clean room, the amenties

Business

10/10

Exceptional

13 Oct 2025

Robert

Staff was friendly and super helpful

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Jill

Friendly staff

Leisure Self

10/10

Exceptional

23 Sep 2025

Q'candy

Boarderline dissatisfied with the pillows but besides that my stay was excellent!

10/10

Exceptional

22 Sep 2025

Dawn

I was disappointed at check in. I wasn't asked if I was a member. I wasn't told the breakfast times. But most importantly I was not advised that the pool was closed. Then at 6 am the next morning I was alerted to an additional charge from my credit card company. I had to go to front desk to dispute, still watching to be sure it's corrected.

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Carolyn

The suite was great. The service was nice.

Leisure Friends

8/10

Excellent

10 Aug 2025

Monique

Room was great. Staff was nice. Pool was excellent. Breakfast was ok. Was hoping for waffles but they didn’t have a waffle maker. Sofa couch mattress was very thin. It like I was sleeping on the floor and the floor had springs. We loved the the place. All ready recommended to other people.

Leisure Family_with_children

10/10

Exceptional

10 Aug 2025

Christina

The rooms were really great and felt like home away from home

Leisure Partner

2/10

Poor

27 Jul 2025

Janelle

HORRIBLE STAY

I rarely leave negative reviews, but our experience at this hotel was unacceptable.

We arrived late and immediately noticed red flags—stains on the tile floor, and a used soap bar still sitting in the dish from the previous guest. Things only got worse from there. The sheets on the bed appeared to have already been slept in, and the bathroom was nearly unusable: the shower didn’t drain, the toilet ran constantly, the light didn’t work, and several cabinets were literally hanging off the hinges.

To make matters worse, our suite was supposed to include two beds in one of the rooms, but only had one. We asked staff three separate times to have the manager contact us, and never heard a word back.

This was one of the most poorly maintained and poorly managed stays I’ve ever had. I hope the hotel addresses these issues, but based on our experience, I would not recommend staying here.

Friends_and_family Family

8/10

Excellent

22 Jul 2025

julie

…

2/10

Poor

16 Jul 2025

Michael

Do not recommend this particular hotel

Room was very hot when we got there. The front desk said the air is motion activated and it would it cook off. It was 72 degrees and didn’t cook off. Had to fuss to get them to offer to move us to two separate rooms because they didn’t have any 2 bedroom suites left. But the rooms were not together so we suffered in the hot room. The hotel offered us $25 off the room.

Friends_and_family Family

8/10

Excellent

29 Jun 2025

Kyonna

Overall my stay was excellent loved the size of the room staff was very nice. My only con was the fact that the bedroom I slept in was super hot and I couldn’t sleep I’m a very hot natured person . I tried calling the front desk but couldn’t get anyone. But other than that my stay was Awesome!!!

Friends_and_family Family

6/10

Pleasant

10 Jun 2025

James

There was some mold stains in the shower. There was also some trash in the parking lot. It was surprising considering we come here every summer. Disappointed.

Leisure Family_with_children

10/10

Exceptional

24 May 2025

Raneicea

I loved it very clean and staff every attentive

Business Family

10/10

Exceptional

06 May 2025

Tiffany

Clean.

Leisure Family_with_children

6/10

Pleasant

05 May 2025

Cara

Great location to the airport, without the noise of planes flying overhead.

10/10

Exceptional

24 Apr 2025

Tiffany

Great staff. Clean room. Indoor pool. Good breakfast options.

Leisure Family

10/10

Exceptional

09 Mar 2025

Sandra

Property was close to shopping centers,dining and the highways. Breakfast was good varieties for any appetite and rooms were clean & spacious. Would stay again

Leisure Family

10/10

Exceptional

16 Feb 2025

Paul

I had a little problem with the shower. I toldham it was fixed. Immedi always stay at the Radisson's hotels that great.

Leisure Family

8/10

Excellent

03 Jan 2025

Saudia

Room and staff very friendly! Only issue was on 2nd day key cards wasn’t working for a few hours so they suggested you prop your door open if leaving for a short while😥

Leisure Family

10/10

Exceptional

14 Dec 2024

Eboni

Enjoyed the stay! Room was equipped with a mini kitchen.

Leisure Family

10/10

Exceptional

29 Nov 2024

Gerard

Very clean and spacious rooms.

Leisure Friends

2/10

Poor

31 Oct 2024

Thomas

There is no hot water on premises, this was not relayed to me when I checked in. Although they did offer to move me to another hotel, they said it was being worked on. When I returned to the hotel later, they said the problem was rectified and we will have hot water shortly. When I woke in the morning again, no hot water.

Business Self

10/10

Exceptional

02 Oct 2024

Bridget

Bathroom was a little run down. Rust around closet doors and fixtures. Overall decent. I arrived too late to know about surrounding areas

Self

10/10

Exceptional

15 Jun 2024

Brenda

Clean.

Leisure Partner

10/10

Exceptional

03 Jun 2024

James

I would’ve like for our rooms to be clean daily but other than that it was great. The breakfast was really good as well.

Leisure Family_with_children

8/10

Excellent

19 May 2024

Sean

Residence Inn Airport

It’s a Residence Inn, and it’s generally what you would expect. Breakfast bar was very nice. Room comfortable. The only issue we had was that we requested extra pillows for our kids to use on sleeper sofa, and they brought us visibly stained and dirty pillows without pillowcases or encasements. We asked the person delivering them about cases, and he said “this is all we have”. Front desk eventually made it right, after about 10-15 minutes. Just shouldn’t have been delivered to us that way. Common sense.

Friends_and_family Family

10/10

Exceptional

11 May 2024

Cessalie

Very nice

4/10

Poor

27 Apr 2024

Sylvia

Never stayed at a residence inn before and we were not impressed. We were booked for a week and had to constantly request basics like toilet paper and towels. The staff was indifferent and the breakfast was lackluster. The tvs were so old that couldn’t stream netflix without upgrading my plan.After waiting 4 days for a full room clean they made the bed with the same sheets and the housekeeper must have set an alarm because the next morning we were woken up at 6am by an alarm clock we never set. I would not recommend this place for more than a night.

Leisure Family

10/10

Exceptional

25 Apr 2024

Ramon

Excelente

Business

10/10

Exceptional

10 Apr 2024

Cedric

Was a great stay. Will stay again in the future.

Leisure Friends

4/10

Poor

02 Apr 2024

Verified traveler

Felt like a cheap motel

The pull out couch in the living room was the worst and cheapest excuse for a bed. A cot would’ve been more comfortable. Upon arrival there were crumbs on the floor of the entry to the room. We killed about 5 beetle/stinkbugs. At check in, we were not told that housekeeping wouldn’t come everyday hence we had no clean towels or even enough for our family. The front desk said we would have to come down to reception to get more towels.

Friends_and_family Family

10/10

Exceptional

17 Feb 2024

Stephanie

Indoor pool was a bit small but a hit for the kids!

10/10

Exceptional

22 Dec 2023

Ryan

Soccer trip stay

The location was good, the hotel was clean and quiet. It was well priced and the staff was very nice. The only thing I didn't enjoy was the quality of the pull out sofa bed, we could feel the coils as it was thin. The main bed was comfortable and the sheets were good. Great water pressure in the shower.

Friends_and_family Family

10/10

Exceptional

10 Nov 2023

MINDAUGAS

Everything was good..

Business Self

10/10

Exceptional

03 Nov 2023

Francia Cecilia

Staff is friendly and very helpful

Business_and_leisure Family

10/10

Exceptional

09 Oct 2023

Venkata Jaya Ramarao

I like the stay

8/10

Excellent

25 Aug 2023

Marsha

Enjoyed our family time.

Under couch cushions needed cleaning. (crumbs etc). Didn’t want to unfold couch after lifting cushions. Slept on top of couch not pulled out. Not comfy.

Needed ice right away and there wasn’t any in our freezer yet. No one offered to get us any. Really disappointing.

Friends_and_family Family

2/10

Poor

07 Aug 2023

Elie

Pick A Different Hotel

Pick a different hotel if you can. I travel all over for business. I picked this because of the name and reputation the name has. This specific location does everything in my opinion at the minimum requirement - checkbox management (no above and beyond here). My guess is management does not realize they are in the hospitality business, they just think they are in \"business\" and that treatment resonates to all of the guests and employees (except Raven at the front desk...she was amazing, if you own a business in the area -hire her!). There are 5-6 hotels across the street here - check them out.

Business

8/10

Excellent

26 Jun 2023

Christy

Good stay, but rooms could definitely use a bit of a re-do.

Friends_and_family Family

8/10

Excellent

05 May 2023

desiree

very pricy hotel, but location is great, i don't like that they have animals at the location, i am very allergic to pet hair, our room was amazing and very tranquil but smelled like smoke.

Leisure Partner

2/10

Poor

24 Apr 2023

Catherine

About room did not have a working telephone and we asked it to be fixed or ,I’ve us. They never did either. Also on Thursday, April 19th they had live music outside from 7:00pm-midnight and we could not sleep because so loud.

Business Partner

10/10

Exceptional

19 Mar 2023

Jennifer

I like that the property was clean and staff was friendly. They we’re remodeling so the pool was closed and that was a bummer.

Leisure

10/10

Exceptional

18 Feb 2023

William

Great experience.

Partner

2/10

Poor

03 Feb 2023

Jose

Really noisy before even 7:00am

Business_and_leisure Family

2/10

Poor

28 Nov 2022

Jonathan

Front desk friendly, other than that the hotel is roach infested, dirty, fireplace didnt work, no hot water until the afternoon. Breakfast wasnt prepared. Crust around the containers, undergarments left in the drawer, butter and milk lefr in the refrigerator. At least 9-10 roaches crawling up and down the wall. I have pictures for everything and a video

Leisure Family

10/10

Exceptional

18 Oct 2022

lesli

Staff was friendly and helpful
And room was clean

Leisure Partner

6/10

Pleasant

07 Aug 2022

T

Checked in on a Sunday requested room to be cleaned Wednesday and was promised ir was going to be cleaned but it wasnt. Thursday the same thing s/w 2 different people and room finally cleaned late afternoon

Business Family_with_children

6/10

Pleasant

18 Jul 2022

Jamerson

Property pool was closed; property was under repair; the boiler went out so we had no hot water one day; and significant insect probably in kitchen disposal. However, staff and management were great in given what they have to endure on a daily basis with such a terrible situation of a building which is out of their control.

4/10

Poor

11 Apr 2022

Michelle

I wasn’t aware of renovation going on the property. Our room refrigerator wasn’t pulled up we had ants 🐜 in our room brought them home 😔. The let out bed the mattress was too dirty to sleep on. I need a number to call property manager

Leisure Family

2/10

Poor

31 Jan 2022

Kevin

TERRIBLE EXPERIENCE

The hotel was poorly maintained. The wall paper in the room was peeling off, there was Lady Bugs crawling around the bathroom.

Couch had MASSIVE stains on it.

Then, of our own fault, we left an item. Thankfully, the hotel called and left a voicemail letting me know that we had forgotten said item. When I called back to see when I could pick it up, I was picked up and hung up on 3 times and on the 4th try, I got an answer saying stop calling and hung up. I called again same person said, please hold. I was on hold for 45 minutes. I hung up and my wife called 10 minutes later and they picked up immediately and let us know when we could get the item. But the customer service was TERRIBLE!

Friends_and_family Family

6/10

Pleasant

29 Dec 2021

Andrew

Grateful for a place to stay

Glad they are planning on remodeling, really needs it. Bathroom is moldly and dishwasher fell out of the wall. Toilet seemed updated but tub drain was slow. Mostly clean room though except for old stains on doors and walls. They had dishes in the unit, a full refrigerator and cooktop. The microwave door was falling off but it worked. Good potential, would stay again if they complete renovations. This used to be a really nice hotel 10 years ago. It is located in quieter part of town and is near many good restaurants. Glad we were able to check in on Christmas day though, really appreciated having a plce to stay while visiting relatives. Thanks to hotel staff who are really nice and came to work on a major holiday!

Friends_and_family Family

2/10

Poor

02 Dec 2021

Beverly

Disappointed in this hotel

The fridge was dirty, the microwave was nasty, food all over the inside of it, the sofa had a big stain on it, the blow dryer was broke. I don’t think the room was even cleaned before we entered. I was so disappointed in the room. I notified the front desk but they didn’t seen to care.

Friends_and_family Family

10/10

Exceptional

07 Nov 2021

Susan

Great value, convenient location

Friends_and_family Family

10/10

Exceptional

25 Oct 2021

Patricia

I enjoyed my stay. Everything was convenient. Would have appreciated boiled eggs at the grab-and-go breakfast.

Self

10/10

Exceptional

28 Sep 2021

Stephanie

It was a really nice room. Property well kept. Check in and out super easy and fast.

Leisure Partner

4/10

Poor

28 Sep 2021

Aimee

Pull-out bed mattress was filthy and had stains. Springs were popping out. Changed rooms--no sheets, blankets, etc. Not enough towels, soaps. etc.

Business_and_leisure Family

10/10

Exceptional

28 Aug 2021

Erin

My room was on the first floor near the lobby, but it was still very quiet and private. Room was clean, well furnished and very comfortable. The location is also convenient to restaurants and several major highways.

Leisure Family_with_children

8/10

Excellent

17 Aug 2021

Verified traveler

The staff was great, very accommodating. Also liked how they had breakfast still available through covid. Disappointed the pool was not open supposedly for maintenance repairs

Leisure Family

10/10

Exceptional

15 Aug 2021

Verified traveler

A Great Family Stay with Helpful Staff

The staff was amazing! The room exceptionally clean housekeeping was outstanding!

Friends_and_family Family

8/10

Excellent

08 Aug 2021

Verified traveler

They staff was so great and they really cared about our needs. However the property is really worn down from the common areas inside, halls, and rooms. The maintenance man mentioned the property is scheduled for a full remodel which is needed. Just don’t have a schedule for it yet.

Leisure Pet

4/10

Poor

13 Jul 2021

Verified traveler

They closed down the pool with out any reason now. I called to clean my room, I was yelled at, felt like I owe them. It was worse experience staying at Any Marriot Hotel.

Leisure Family_with_children

6/10

Pleasant

11 Jul 2021

Verified traveler

The property is far from downtown. The front desk was not friendly-there were no towels in the room, and my husband had to go down to ask for some. The front desk treated this as an everyday occurrence. We also had to go down to the FD to ask for sheets for the sofa bed. Breakfast was very sparse-no milk for the cereal at 8 am, fruit was gone as well most other options. The pool was closed. The room was run-down. I will not stay here again

Leisure Family

10/10

Exceptional

02 Jul 2021

Verified traveler

I love how clean it is.

Leisure Family_with_children

4/10

Poor

13 Jun 2021

Verified traveler

Time for an upgrade

Site needs major upgrades. Stayed here several years ago and rooms were great. Havent been upgraded since and they really need it.

Friends_and_family Family

2/10

Poor

05 Jun 2021

Verified traveler

Horrible stinky

Leisure Family_with_children

8/10

Excellent

14 Apr 2021

Verified traveler

The room was great. I love the fact that there is a kitchen in the rooms & all of the dining/cookware supplied. Perfect for families. Only downfall is that the pool was closed, other than that, great stay!

Leisure Family_with_children

2/10

Poor

12 Mar 2021

Verified traveler

Don't stay here!! Was filthy, the first room they sent me to had imprints on the pillows! And a dirty, used toilet ! 2nd room that i got sent to had toothpaste spray on the mirror and on faucet. The shower was dirty and moldy , shower curtain looked like cats were climbing up it. I left at 5 am just to get out of there, my flight was at noon. Please don't waste money. Very disappointed in the name and cost.

Friends_and_family Family

6/10

Pleasant

11 Mar 2021

Charae

Underwhelming

Underwhelming experience overall. Seemed much more dated than the pictures led us to believe. Were told there would be a hot breakfast in the morning at check in only to find no such thing in the morning. Better less expensive options within a mile

Friends_and_family Family

10/10

Exceptional

20 Feb 2021

Jessica

Clean

Partner

4/10

Poor

02 Dec 2020

Chris

Rooms are nice and comfortable. Due to covid 19 unable to get room cleaned. Water was shut off 1 day of our trip all day. Stayed 1 week room cleaned only 1 day. Even after asking for cleaning. Breakfast over at 8:00 a.m. cereal, muffin, apple, breakfast bar. No hot breakfast!

Friends_and_family Family

2/10

Poor

30 Nov 2020

Reginald

I was very disappointed, I drove from California to NC expecting 2 days of rest and relaxation at this hotel. I was advised by the manager upon check in that there would be no water the entire day of my second day. I was told to find another hotel for day 2. No compensation or any accommodations given. Terrible inconvenience.

Leisure Self

10/10

Exceptional

11 Oct 2020

Shaun

Just about perfect 👌

Our only issue was the toilet wouldn't flush. But, overall, great stay! Friendly staff, very clean, great price! I will stay at this location again!

Partner

10/10

Exceptional

29 Jun 2020

Verified traveler

just do it

great service, clean and welcoming!

Business Family

2/10

Poor

03 Jan 2020

SHA

Although hotel staff were very friendly and the bed was pretty comfortable, the room smelled like mold; the shower had mold in it and would not get warm no matter what; when we returned to the room after being away for 14 hours the bed hadn't been made no towels or any services and there was a door hanger staying that the room is ready upon our return but clearly no one had been in there. When I woke up to make coffee I opened the part to put water in and it was disgusting with a dead bug in it. I'm not a tough critic however I stay at the residence inn for business purposes everywhere I go and this was not up to the standard that I was used

Business_and_leisure Partner

10/10

Exceptional

25 Nov 2019

Verified traveler

It was a wonderful experience and the first visit. The staff was amazing and accommodating for my unique situation. I was catered to and enjoyed every minute of it. I will stay again.

Thank you Staff, you did a wonderful job and made my stay enjoyable.

Leisure Partner

8/10

Excellent

28 Oct 2019

Bobby

Nice stay and a nice hotel

The hospitality was great and the staff was very courteous. The only problem I had with the room was I found 2 bugs in the bathroom and there wasn’t any hot hot for my shower.

Friends_and_family Family

10/10

Exceptional

12 Oct 2019

Chris

Nice staff. Good food. Wish they had bisquits and gravey more than one day a week.

Friends_and_family Family

4/10

Poor

13 Aug 2019

Lawrence

False Expectations

I stayed 4 days and 3 nights, Friday to Monday. The room was much smaller than I thought it would be. The pictures online were very deceiving. I was never able to get a cart to help me with my luggage, and other things. There seemed to be only one cart in the hotel and my room was on the second floor all the way around to the other side of the hotel. Breakfast ran low a half hour early and rushing back from church on Sunday was a waste of time. Replacement towels were short a couple of times. The TV remote was always left on the table, but I had to search for it once when I got back, (barely) finding it on the floor behind the bed. The young lady at the front desk was friendly. There is more, but why go any further.

10/10

Exceptional

28 Jun 2019

Beth

great, clean place