Annette
Great stay!
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Turtle Cay Resort
Virginia Beach - VA · United States
600 Atlantic AveView location
8.0/10Excellent1,000 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition7.8/10 7.8
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Turtle Cay Resort
Located just across the street from the beach on the exciting south end of the boardwalk, Turtle Cay stands out among Virginia Beach hotels due to its expansive private courtyard.
Splash, play and relax with two heated outdoor pools, a nine-foot waterfall, two elevated hot tubs, a deck, and gazebo, before retiring to the most spacious accommodations on the Virginia Beach boardwalk.
Show less
Located in Virginia Beach (Northeast Virginia Beach), Turtle Cay Resort is within a 10-minute walk of JT's Grommet Island Park and Atlantic Wildfowl Heritage Museum. This hotel is 1.9 mi (3.1 km) from Ocean Breeze Waterpark. Make yourself at home in one of the 124 guestrooms featuring microwaves.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, express check-out, and a 24-hour front desk.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
10:00 AM
Minimum check-in age
21
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
By ocean
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 200 per accommodation, per stay
- Resort fee: USD 17.25 per accommodation, per night
- Additional inclusions
- Business center/computer access
- Phone calls
- Hot tub access
- Sporting facilities or equipment
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 8 AM to 10 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not offer daily housekeeping. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Long-term renters welcome
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Virginia Beach Boardwalk
0.1 km / 0.1 mi
Resort Beach
0.1 km / 0.1 mi
5th Street Beach Stage
0.2 km / 0.1 mi
Pacific Avenue
0.2 km / 0.2 mi
Rudee Inlet
0.5 km / 0.3 mi
JT's Grommet Island Park
0.6 km / 0.4 mi
Croatan Beach
0.6 km / 0.4 mi
Atlantic Wildfowl Heritage Museum
0.7 km / 0.4 mi
Beach Mall Shopping Center
1 km / 0.6 mi
Virginia Beach Fishing Pier
1 km / 0.6 mi
Atlantic Fun Park
1.1 km / 0.7 mi
17th Street Park
1.2 km / 0.8 mi
Nightmare Mansion
1.6 km / 1 mi
The Bunker Brewpub & Cadence Hall
1.8 km / 1.1 mi
Peabody's
1.8 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Local and international calls
Show 18 more facilities & services
- Launderette
- Fireplace
- Lift access
- Terrace
- Concierge
- Clothes dryer
- Towels and bed linen
- Business centre
- Sun loungers
- Entertainment programme for children
- TV lounge
- Hot tub
- LGTBIQ friendly
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 21
- Credit card is compulsory as a deposit, no deposit in cash is accepted
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Turtle Cay Resort
100
reviews shown
Joann
Excellent
It was a very quiet relaxing experience!
Sandra
There was construction i progress which did not allow us to use the complete room and balcony.
Verified traveler
One night in VA Beach
Check in required two extra trips to the front desk. Our keys didn’t work and the second time back to the desk the clerk realized he’d given us the wrong room number. We were only here for one night. The room was clean and spacious enough for 4 adults. They provided body lotion and shampoo but no shower gel. There was one tiny bar of soap, we didn’t request any products that may have been on us. It was fine for our one night in Virginia Beach.
Verified traveler
There was a lot of rainfall, but my family and I woke up to a leaking bathroom & leaking in the sitting area, we were on the top floor(3) so that tells me that the roof needs repair. The front desk personnel told me to let the engineer check out my room to see if we needed to change rooms!! Well we did now this room was dusty and black spots( look like mold was around the vents in the ceiling. I was told that this place is closing in October till next March 2025 for repairs, I wish i knew that before booking, my 5night stay I would have made other arrangements. You need to be closed now!
Ashley
Short stay fun
It has been a great stay. Everyone is friendly, helpful and courteous. The pools and hot tubs were clean,warm and fantastic! I would definitely come again!
Mary
Under construction
maria
property is out dated
I see terraces are closed (since last year) and never see any work being done
Room is dated and has inadequate supplies( dishes, utensils)
I see terraces are closed (since last year) and never see any work being done
Room is dated and has inadequate supplies( dishes, utensils)
Marii
I saw that your bathroom toilets and shower jucoze is not even touched toilet has pup. The rest is ok I saw you are on maintenance
Linda
We enjoyed the kids pool for my 2 yr old granddaughter but it was very noisey with the luggage carriers outside our room all hours of the night and day. So far from main attractions
Sinutkamol
It was our first time staying here and we had a great time at the pools and hot tubs!!! The hotel is outdated but the staff were very nice and welcoming. The room we stayed was VERY spacious and had everything we need including a full kitchen. Short Walking distance to the beach and restaurants.
Heather
This oasis has such potential. Needs an update. During our short 3 dat stay one pool was broken down, another hot tub broken down and a family of ducks using the pools. The balconies are all under construction. Nice to see management fixing them, but more needs to be done to bring this beauty back up to what is should be. Loved the size of the unit and kitchen was well equipped, laundry was a great feature. Great location, nice staff.
Filomena
The staff and the pools were honestly the best part. The rooms definitely need some work and they smell a bit musty but it was clean.
Cindy
We enjoyed our stay. Would most likely come back. Understand the need for room key for admittance to pool etc. but had a few issues where the card reader wasn’t working. Only other thing … where were we supposed to pick up towels for the pool?
Precila
we liked everything.
Lisa
The young lady at check in and the young lady at check out were great, parking was easy and location great but, our room was not worth what we paid. Not clean, chip pieces and crumbs on the floor, several large stains on the floor, furniture did not look clean, trash and nail clippings on the floor in the bathroom. Again, a great location, friendly staff, just needed to be clean and furnishings, flooring upgraded or cleaned.
Precious
Everything was great until the lady trying to sell me Delta membership kept harrassing me. I have never sray at a hotel that send so many texts messages call my room phone everyday, and fake like they going to give me birthday discounts just to get me to a mettering that sells Delta timeshares. Just tell me the truth. That alone make me never want to come back. The other staff were great and the room was nice. Its weird the bedroom was by the entrance into the rest of the suite but that was doable.
Brandi
Nice but old fashion
The place was nice. The balcony was being worked on so we couldn’t use it. The pullout bed in the couch was disgusting to say the least. We did not receive any towels or wash clothes when we arrived. The front office was very kind and very accommodating. The room was nice but old. Needs an update
Malcolm
Everything was nice and properly maintained
Janusz
Location
Huy
Best place for vacation. Love swimming pools. Strong recommendation
Diane
This was a nice stay for our family with teens. We had a two bedroom suite, we enjoyed the pools, and there are several very good dining options in walking distance.
Verified traveler
Was nice like 20 years ago
Hotel looks cute on outside, even with all the construction on the balconies. The inside looked run down, and the room I booked didn’t even have a shower curtain in it. It felt more like a $60 a night room and not nearly $300. Definitely not worth it.
Catherine
It was good experience
Latedra
It was okay. Only thing I was not good with even though they let you know before arriving, the balcony was closed due to renovations.
Latoya
Truly enjoyed my stay. Staff was very accommodating and helpful.
Norma
The balconies were not in use therefore the whole apartment smelled mildewey and moist around also the washer and dryer were broken. The bathroom tub could have used a better cleaning. The counter tops were dirty and granny full of sand. The kid's pool was also very dirty full of sand. The staff when checking in was very short and unpleasant. Had a very as a matter of fact demeanor. Very noisy out in the hallway where kids running back and forth. End result checked out early.
James
Great pools for the kids. Super close to the boardwalk and beach. Located in a good area for families, away from the partying and college crowd. Good sized room and bathroom for a family of four. Only negative was our room bordered Pacific avenue and the sound of traffic was loud overnight.
Amy
The location was great. It was a nice, safe and friendly environment.
Paula
Our room was okay, but not stocked like it should have been. Only 1 roll of TP for a 5 night stay, no pool towels provided, empty soaps/shampoos. Had to take the time to reach out and request items that should have been there in the 1st place. The girl at the desk told us they do not come in the rooms every day, but they never did. 6 days and no room service. Expect to have dirty towels and bed sheets unless you request new ones. We had sand all over our floor, i requested someone come and vacuum, but i did not expect to have a vacuum dropped off outside my door and a message to let them know when i was done with it so they could pick it back up. For the price I paid, you would expect some light housekeeping.
Beds were both sunken in and made a very loud creaking sound.
Small freezer was filled with frost so difficult to fit anything in it.
Our safe would not open, needed the items inside. Waited a half hr with no response and we didnt want to sit around anymore. I asked to cancel the request as we were going to leave the room and did not want any staff in our room with the contents of the safe, but they still went ahead and sent someone in when i wasn't there, leaving our valuable items/money in the safe with the door open.
Only one elevator, so it could be a lengthy walk from one end to the other.
Good things, pool was very nice, front desk staff and everyone walking around were very pleasant. Nice access to the beach.
Beds were both sunken in and made a very loud creaking sound.
Small freezer was filled with frost so difficult to fit anything in it.
Our safe would not open, needed the items inside. Waited a half hr with no response and we didnt want to sit around anymore. I asked to cancel the request as we were going to leave the room and did not want any staff in our room with the contents of the safe, but they still went ahead and sent someone in when i wasn't there, leaving our valuable items/money in the safe with the door open.
Only one elevator, so it could be a lengthy walk from one end to the other.
Good things, pool was very nice, front desk staff and everyone walking around were very pleasant. Nice access to the beach.
Amelia
I liked the hotel and my large suite. The construction on every single balcony was not pretty to look out. The parking situation was very very tight. It was hard to get out in the morning because other guests were loading their belongings into their vehicle and were slow to move those things out of the way, while another car waited impatiently for me to move so they could grab my parking space. The hotel is close to the beach but you still have to cross one street.
Carmine
The balcony's were under construction with no access. Ducks swimming in the pools relieving themselves as well. Staff was notified and did nothing to rectify the situation even after numerous calls were made
Javier
Fair price
David
Nothing about this place is worth money or the stay!!!! If you book where you will throwing away your money. The staff is rude and they don’t even have enough to run the place so you can’t even check in on time The so-called abilities are mostly broke in the hotel the rooms don’t even work properly, such as none of the plugs you have to park in another parking lot in order to be able to park the keys. Don’t work properly to get into your room. The facility itself is under construction so it’s dirty. The list goes on and on so again if you wanna throw away your money, go ahead and book a room here, I suggest staying someplace else
Francisco
VA Beach.
The pictures were deceiving. The room looked great, in the pictures. Once we checked in it was not.
As we drove in the first thing we noticed was the ongoing construction. Nothing was mentioned on the website.
Both pools are pretty small the room didn't have a welcoming vibe. The sheets were stained and so was the mattress.
We checked in and checked out within 30 mins. The staff was very understanding about our dislike.
The manager was ok with giving us a full refund, im still waiting on that.
As we drove in the first thing we noticed was the ongoing construction. Nothing was mentioned on the website.
Both pools are pretty small the room didn't have a welcoming vibe. The sheets were stained and so was the mattress.
We checked in and checked out within 30 mins. The staff was very understanding about our dislike.
The manager was ok with giving us a full refund, im still waiting on that.
Jannah
Meh
This is a very expensive, high-end hotel which calls itself a resort. It was overall dingy, filled with ugly construction surrounding the pool, loud and not private exposed to the main road, had no real amenities except the pool, and there was a terrible smell in the room the whole time. Also, no internet TV, so no Netflix or anything but normal channels. The pictures are so pretty, so the hotel was a real let-down.
Verified traveler
Somebody left the cleaning materials in our room, but I think it was just an oversight. The room was very clean.
Chanhthachone
Overall good +
The staff here makes it a great stay. They are accommodating and friendly. They work hard and keep this place going. Some areas does need updating like pull out sofa, beds, and our washer/dryer combo was replaced during our stay...Love the pool area and activities throughout the day. Great location.
Loretta
I've always loved turtle cay! The property is beautiful and the rooms are great. Staff is always wonderful. This time the computer was down and we couldn't get room keys until about 6pm. I understand this is no one's fault but we had an early relative with us who unfortunately wet herself while we were waiting for someone to open the room door.
Kevin
Nice stay except from the party next door
Rick
Shirley and staff were great!!!!!
Verified traveler
Good location and pools
PROS
1. Great walkable location - 1 block from Sunnyside Cafe & Restaurant and and 2 blocks from Waterman' Surfside Grille
2. 1 block from relatively quiet secluded beachfront (6th St)
3. Two amazing pools and two hot tubs including waterfall in pool and amazing landscaping vibe
4. Nice furnished kitchen
CONS
1. Beds were uncomfortable
2. All balconies were under renovation as of May 2024 and only rooms without balcony were available
3. Not on beach front
4. Rooms directly connected to another room with adjacent locked door resulting in lack of privacy
5. Access through the garage instead of street level was awkward
TIPS
Recommend not booking studio or full beds
Overall 3 out of 5 stars
1. Great walkable location - 1 block from Sunnyside Cafe & Restaurant and and 2 blocks from Waterman' Surfside Grille
2. 1 block from relatively quiet secluded beachfront (6th St)
3. Two amazing pools and two hot tubs including waterfall in pool and amazing landscaping vibe
4. Nice furnished kitchen
CONS
1. Beds were uncomfortable
2. All balconies were under renovation as of May 2024 and only rooms without balcony were available
3. Not on beach front
4. Rooms directly connected to another room with adjacent locked door resulting in lack of privacy
5. Access through the garage instead of street level was awkward
TIPS
Recommend not booking studio or full beds
Overall 3 out of 5 stars
Carrie
The staff was absolutely phenomenal! Every single member!
Verified traveler
Do not recommend
The studio room bathroom wall was gross. The paint around the tub was cracking and dirty. The shower rod was rusty. I felt like I was in a motel 6. I’ve stayed here before and this property has really gone down.
David
Staff was super supportive and responsive. Room was nice, clean and enjoyable. not my first stay and I definitely plan to return.
Errol
The clubhouse rooms come with a lot room for family and friends to share. Great kitchen area. Makes it’s easier to cook and save.
Tiffany
This place was able to accommodate us last minute. My two girls loved the pools and hot tubs, huge plus. Our room was very clean and quiet. They are in the process of rebuilding balconies so we couldn’t use them, but I would still stay here again. Very short walk to restaurants and beach. Staff was friendly and helpful.
Ryan
Always love my stay here. It was a little noisy with the people setting off their alarms at 6am in the parking garage to find their car. Probably heard it 4-5 times between 6am-9am but it’s nothing the hotel can help. The staff is always super friendly and it’s nice that their rooms have a living room and a kitchen and everything you need to stay comfortably while you are there. Probably the only place I would ever want to stay at if I got a room at the ocean front and I’m a local if that says anything. Just need the tourists to learn how to be quiet. No one wants to hear yall all day and all night.
Verified traveler
Rooms are old and dirty, broken furniture, cracked tiles on the floor, bath tub cracked and peeling, mouse droppings in corners, cobwebs everywhere and curtains are disgustingly filthy. Beds are bowed and uncomfortable and they had exterior construction going on the construction is understandable but for the price of this hotel it is dumpy! It used to be a beautiful place to stay and had a reputation of being one of the best at the Virginia Beach oceanfront, now at best it’s run down, neglected and old. Not worth the price. Only good part is the pool are!
Tonia
Needs A Facelift
Disappointed beyond repair!!
I normally give great reviews; however, I booked this property through a third party, hotels.com. I have suggested to them that it should be mandatory to have updated pictures/information regarding locations. Once it is book 9 time out of 10 it the stay will be nonrefundable, regardless of the condition of the property etc. This particular location in Va Beach sent a text blast a few days prior to our reservation letting us know that ALL balconies are close due to construction. By the time we received the notification it was too late to try to pursue a refund! This location should invest in carpets, new furniture, and paint! The furniture in the rooms had cigarette burn in the cushion. The pull-out couches for the kids to sleep on the mattress was soiled and moldy. The rooms have an odor. This entire location is in a badly need a facelift! The pool area/front desk were the cleanest part of the property! It is in a good location; you literally walk across the street to the beach! Planet Pizza is about a five minute' walk from the location. I would recommend it the food was amazing! The kids really enjoyed the pizza and wings. If I could give a no star I would for the rooms! The service was great the young lady that checked us in on May 4 was very professional. However, that does not make up for the price charged for this stay! I was highly disappointed I do not recommend this location.
I normally give great reviews; however, I booked this property through a third party, hotels.com. I have suggested to them that it should be mandatory to have updated pictures/information regarding locations. Once it is book 9 time out of 10 it the stay will be nonrefundable, regardless of the condition of the property etc. This particular location in Va Beach sent a text blast a few days prior to our reservation letting us know that ALL balconies are close due to construction. By the time we received the notification it was too late to try to pursue a refund! This location should invest in carpets, new furniture, and paint! The furniture in the rooms had cigarette burn in the cushion. The pull-out couches for the kids to sleep on the mattress was soiled and moldy. The rooms have an odor. This entire location is in a badly need a facelift! The pool area/front desk were the cleanest part of the property! It is in a good location; you literally walk across the street to the beach! Planet Pizza is about a five minute' walk from the location. I would recommend it the food was amazing! The kids really enjoyed the pizza and wings. If I could give a no star I would for the rooms! The service was great the young lady that checked us in on May 4 was very professional. However, that does not make up for the price charged for this stay! I was highly disappointed I do not recommend this location.
Aureo
Glass on the living room floor when we arrived. Smoke alarms kept on going off for no reason. My daughter could not get out of the shower due to bad glass door hard to open. End up bruising her hand trying to get out.
Thomas
Great pools. Everyone very friendly.
Heather
When checking in the people are very nice, they explain absolutely everything you could possibly even think of. The rooms are nice and clean. The pools are great as well.
Deep
The resort was under a good bit of construction but we did not know until we arrived unfortunately. The staff was friendly upon check in. The parking garage will not accommodate a large truck so we were told to park at the check in parking lot, we received a call from the front desk at 11:30 waking us up demanding we move the vehicle, very unprofessional and uncourteous. The shower had discoloration and cracking in the shower pan. Balconies sealed off.
Bob
Going thru some repairs & renovations. Will be great when completed!
Jimmie
I asked him for a room by the stairway they did that, but was so far away from the elevator I had to go back-and-forth with the dolly to bring my stuff back-and-forth to the room, crazy right?
foster care unit
Ants
My room has ants
angelle
great birthday stay
Clean room and friendly service made this trip great!
Stevon
It was better than I thought!
The hotel was what was expected. The location is great even though it's not oceanfront it's literally across the street and have sister property you have access to that is oceanfront. The rooms were clean and decently set up.
Amanda
Chill place to stay
They stay was great! The room was more than efficient for our 1 night stay!
Anna
There were small issues with cleanliness but nothing that would deter me from staying here again. Room was spacious and comfortable and the kitchen was nice..not well stocked but stocked enough to get the job done. The balconies were undergoing renovations but they seemed super nice. The pool grounds were very nice and made you feel like you weren’t in Virginia but maybe somewhere more tropical like. Easy walking distance to some great restaurants especially a breakfast joint called Sunnyside (you get a discount if stay at Turtle Cay).
Mackenzie
This place was so nice for our three night stay. It was clean and offered many amenities. The pool area was well maintained and enjoyable for everyone. The room was spacious with a full kitchen area and large living room area. The staff were pleasant and attentive. I will definitely stay here again!
Joanne
The staff was very nice, and helpful. The pools were really nice, as well as the whirlpool. The room was nice and spacious. I would definitely remember this property.
Santiago
Sweet!
Elizabeth D.
The grounds rules are handed to you at check-in. Big red letters, no smoking or Marijuana use while on grounds. Open door to our room and strong smell of Marijuana throughout the room. Stayed that way entire weekend. Also, noise of people running down hallways into late hours. Not an enjoyable stay.
Tita
Very clean and nice size suite. The staff that greeted me was super friendly and helpful.
kellie
They rent rooms to drug addicts!! It’s super outdated and very scary at night. The rooms have mold and are filthy. People were knocking on our doors late to play games in their room. They appeared to be on drugs because it was 2am. Staff and managers seemed to be so unbothered and did nothing to help. They had the worst customer service I have ever seen.
Evelyn
I really did enjoy myself. I would stay again.
Verified traveler
Booked a studio for 4 nights. Beds didn’t have a bedskirt and the mattress was falling apart. The connecting room next to us there was a gap in the door and felt like we were in same room. I could see into the other room.
Asked to be changed, they moved us and upgraded as an apology, which I thought was extremely nice. When checking out they made us pay for the upgrade!
Asked to be changed, they moved us and upgraded as an apology, which I thought was extremely nice. When checking out they made us pay for the upgrade!
Ashley
We booked this place for a one night stay because all of the reviews said it was clean and nice. Our first room had a clogged toilet and the beds were completely unmade when we pulled back the covers. They moved us to a new room which was fine, but there were hairs in the sheets. By that point we gave up and went to our event. We got back pretty late to a raging party next door that lasted for hours. Overall, would not recommend. Should have paid the extra $20 to stay at the Hilton across the street.
Cathy
Turtle Cay is a great, safe place to vacation with your family and friends. Reasonable in price too!
Jana
First off the entire place is under construction. The indoor pool and spa is across the street in their sister location. The laundry facilities was broken down. The beds were literally falling out of the bedframe. The carpets were disgusting we ended up checking out after the first night and we had it booked for five days. Oh, and be prepared to be solicited to listen to their time share spiel because that’s what people want to do on vacation is listen to a 90 minute presentation about their timeshare.
Kurt
Construction on the interior units, no balconies, lots of flies. Just not up to my expectations.
Shakeem
Beautiful place to be. Need some updating
Anthony
Great experience staying here. The staff was fantastic
Chandra Shekhar
Very noisy and renovation work going on. No room service, no hospitality. Did not like the property, there are better choices.
Elizabeth
Could use better sound insulation along Pacific Ave.
Liisa
Loved our fridge and mini kitchen, close to the beach easy access.
Stephanie
This property was reasonably priced, and I wasn’t expecting much for a one night stay. However, the staff was outstanding, and while the property is a bit dated, it was absolutely perfect for my party of three. We will most definitely be returning to Turtle Cay when we travel to Virginia Beach!
Christopher
Didn’t like checking in later in the day to find out there was no body wash or shampoo. A lot of other things in the room or covered in dust and dead bugs but other than that not too bad of a day.
DraShana
This property was very nice and the staff was wonderful.
Sylvia
I like the way the rooms were
Bani
Best!!
Tracy
it was not fun walking across in cold and rain to have to use pool and hoyy tub in sister resort
Jennifer
Beautiful & Cleanliness NOT
It was a beautiful room. However, I noticed that the kitchen appliances were dirty and greasy. The utensils all had food residue on them, and the pots looked as if someone had just fried food in them and placed them away without cleaning. This was my only concern during my stay.
Marisa
Awesome place
Angela
Every thing was great
Christina
Loved the room but there was renovation that we were not aware of on the patio. I like the security of the location
Niko
First time staying but will not be the last.
Pam
Very friendly and accommodating staff. Room was very clean and comfy
Dennis
Initially had a problem with a fireplace and they immediately and professionally rectified the problem. The entire staff was very professional and went above and beyond to make my stay comfortable.
Michael
Lack of hot water in shower (Luke warm is not hot) was my main complaint. Too many undesirables staying there as well.
Michelle
Off season stay
Very good stay for the price! The beds were a bit uncomfortable but overall everything was good. The staff were extremely helpful without being overbearing.
Mendell
Nothing
karolyn
Checked into my suite and kitchen had ants all over the counter. Was transferred to another room and the kitchen was dirty, cabinets had dried food, etc. I let the morning staff know because I was too tired once we got in and I just needed to sleep.
tamela
The room is conjoined with another room and you can see through the crack of the entire door when the other room has a light on and vice versa. Slamming doors and people stomping constantly. The bed is not comfortable, remote buttons broken.
kellie
The rooms are filled with mold and have faulty electrical outlets. The carpets are so old and filthy. The amount of crazy people
On drugs that live at this property is disturbing. We literally got no sleep and we’re in fear for our lives at this property.
On drugs that live at this property is disturbing. We literally got no sleep and we’re in fear for our lives at this property.
David
February off season stay.
This trip was in the off season so it was not crowded. The staff were friendly. The room was nice and large. Parking in the basement garage was a plus. The pools looked inviting but it was too cold for us. Overall, this is a good place to stay.
Todd
The rooms were clean and nice. Not allot of TV selections (No smart TV's) in my room anyway. The adjoining rooms only have one door so each room can hear each ohter really well did not like that much.
Kaylee
Over all the stay was great, everyone was very accommodating. There was an employee that did give us attitude for asking a question the night before our check out but other then that it was great
Location & surroundings
Turtle Cay Resort
600 Atlantic Ave, Virginia Beach, United States
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Turtle Cay Resort
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