Macdonald Elmers Court Hotel

8/10

Excellent

05 Mar 2026

Stephen

Clean room but not easy to find in the pouring rain, dark and in the middle of building works.

Business

8/10

Excellent

25 Nov 2025

Joan

Lovely stay

4/10

Poor

09 Nov 2025

Neil

Booked for the hotel facilities but the hotel facilities were under renovation, this was not made clear when booking , hotel tried to make up for it with a bar credit but it ruined the reason we went, hotel is a little tired

Partner

6/10

Pleasant

28 Oct 2025

Kellé

The staff were lovely. The beds were comfortable and the pool was really warm. The grounds are beautiful with a stunning view out to sea.

On the flip side things needed tlc. The room was apparently an updated room but things were broken or old and the room had no heating other than one small electric radiator that looked like it had been there 30 years. For a modern room the TV had seen better days. Took me back 20 years!

The food was heavily overpriced, especially the breakfasts. It was a mediocre buffet breakfast at £26pp!! I've had far better at a premier inn.

Leisure Family_with_children

8/10

Excellent

09 Oct 2025

Steve

Nice grounds and setting

Self

8/10

Excellent

03 Oct 2025

DEMETRIOS

Friendly staff and excellent service.

Partner

2/10

Poor

27 Sep 2025

Shaun

This place is deceptive. The whole country manor image draws you in. Then you find out the rooms are out the back and are no better than a two star roadside motel. Breakfast restaraunt feels like a commercial cafeteria although food ok. Very clean and staff are outstanding. However you are paying four star prices for two star accommodation. The stars are because they have a pool and a spa not because they have nice accommodation. Very tired and disappointing. Overall poor and overpriced.

Partner

8/10

Excellent

14 Sep 2025

Tim

Beautiful looking property with excellent gardens and view of the water
The actual rooms are mainly not in this building but adjacent in smaller purpose built rooms.

Leisure

10/10

Exceptional

10 Sep 2025

Trevor

Nice surroundings and close to Town. Ferryman Pub is worth a visit too.

Leisure Partner

8/10

Excellent

08 Sep 2025

Tina

Lovely surroundings and nice place.
Breakfast was not as good as there were no plates, tables were not being cleared quickly, had to wait a long time for a table, staff milling around looking busy but not appearing to do much.

Leisure

10/10

Exceptional

06 Sep 2025

Martin

Overall a very good experience.

8/10

Excellent

04 Sep 2025

Zoe

Very dated rooms but beautiful grounds and very clean

Leisure Partner

10/10

Exceptional

27 Aug 2025

Kb

This was our third time to Elmer’s. It is a lovely space with excellent facilities

Family

10/10

Exceptional

23 Aug 2025

Darpankumar

Wonderful resort and facilities and short drive to Lymington town!

Leisure Family

8/10

Excellent

18 Aug 2025

Carol

Interesting historic main building set in beautiful grounds with views of IOW. Good facilities. All staff helpful and friendly.
Our hotel room was in a lodge type building in the grounds. Spacious but dated. Bathroom has seen better days.
Good food but very expensive. Lovely dining room, beautifully set tables but spoiled by grotty menus covered in finger marks and smears.

8/10

Excellent

03 Aug 2025

janet

It had easy access to the room but I didn’t ask for a walk in shower so we could not use the facilities. Our own fault. We were in the area for a party so did not use restaurants or spa facilities.
My husband fell out of bed as he has Parkinson's disease and we were helped by one very special, kind young man, Stephen, who picked him up and made him comfortable in bed. Also called back to check things were okay. Other staff checked us in the morning and were very kind. There was no fault with the hotel but the staff made everything much better for us.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Martin

Check in very smooth and lady at desk very happy and helpful, both rooms very clean and fit for purpose, room cleaned daily to a very good standard. Breakfast was plentiful and staff exceptional. All in all a lovely couple of days.
Will definitely return

Leisure Family

8/10

Excellent

23 Jul 2025

Verified traveler

Enjoyable One Night Stay

Our room was really large and had a balcony which was great. We appreciated the coffee pod machine and the fan (it was a hot day when we stayed). The decor was somewhat old fashioned and the bathroom was in need of an upgrade.

Lovely hotel grounds with a fantastic view over the Solent. We enjoyed the outdoor pool.

4/10

Poor

17 Jul 2025

Verified traveler

6/10

Linen & room clean . Great water pressure with shower.
Lovely to have Birthday card & gift.
Outside stairways looked like some needed replacing.
Brilliant breakfast , but dead & alive flies evident on inside of windows.

Partner

4/10

Poor

13 Jul 2025

Laura

The description is very misleading as it seems to be a beautiful country house and yet the accommodation is in these very basic modern huts. The pool also appears to serve as a public leisure centre so it’s full of kids and so busy that it’s hard to even get a seat despite being a guest of the hotel. The changing rooms were filthy with water all over the floor and there were no facilities around the pool area for any drinks or refreshments. Our room was not clean with an empty beer can left in the cabinet and dirty hand prints all over the mirror.
It was very disappointing and I would not recommend this location.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Debbie

Beautiful, old building set in lovely gardens. There was a lot of open space and the accommodation was well spread out. It was nice to have a terrace to sit and enjoy a coffee. The Spa was very nice but I can imagine it gets very busy at certain times of the day.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Kenneth

All really good as done on tick box
Will visit again when next in Lymington

Partner

10/10

Exceptional

02 May 2025

Michael

Lovely venue and comfortable bed and good size room

Partner

6/10

Pleasant

22 Apr 2025

Mike

Overpriced

It was fine but very dated and very expensive for the quality of the room.

Friends_and_family Family

8/10

Excellent

26 Mar 2025

A

One night bed and breakfast stay. Excellent facilities including both indoor and outdoor pools with spa facilities. Very comfortable bed and well equipped room. The only slight criticism was the bathroom could do with a refurbishment. (Room 18). We choose to have an evening meal at the ferryman pub, just a short walk away but the cooked breakfast was excellent. We will definitely stay here again.

Partner

10/10

Exceptional

17 Mar 2025

Piers

A very nice location in Lymington with fabulous views of the water

Leisure Partner

6/10

Pleasant

11 Mar 2025

Aimee

Property is in a good location and the grounds are lovely. The rooms are very dated and need refurbishment as they don’t look like the photos and are much older. Staff were very polite and helpful.

Leisure Partner

6/10

Pleasant

03 Feb 2025

Dave

Helpful, friendly staff apart from the staff in the leisure centre who looked and appeared pretty miserable.
Rooms need an upgrade as they look tired but they were adequate for the stay.

Self

2/10

Poor

02 Feb 2025

Janine

Sadly very dissapointed. The hotel outside is very rundown. I was shocked that the pictures on the sight was absolutely not true to the reality of where we slept. I had an upgrade which I paid for only to find that it was a room interleading to another room and was so noisy. The doors were broken and just so run down. Very very dissapointed.

8/10

Excellent

31 Jan 2025

Ian

Great staff and surroundings

Leisure Family_with_children

8/10

Excellent

29 Jan 2025

Ian

Great country place with large garden down to the sea view of the Isle of Wight

10/10

Exceptional

05 Dec 2024

Ian

a great location with an extensive garden and a view of of the Isle of Wight

Leisure Partner

8/10

Excellent

27 Nov 2024

Stephen

Short stay in New Forest

Excellent location, very near to IOW ferries and perfect for exploring the New Forest. Room was outside main hotel building and was clean and comfortable. Had a couple of small issues which were dealt with very quickly and efficiently.

Partner

8/10

Excellent

23 Oct 2024

Verified traveler

Comfortable stay

Not explained that access was via outside balcony door, and with 2 keys only 1 worked on 1 door. Inside, found another locked door, so thought 2nd key was to a central corridor, perhaps? Neither of the 2 keys worked. Again, had not been explained that door was to an adjoining room, no key provided because we had not booked the adjoining room.
Room otherwise comfortable, although positioning of TV not ideal for viewing from LHS of bed.
Map provided useful, although did not highlight access to (unsignposted) Solent Restaurant for breakfast was through the Fitness Centre. I wonder how often the fitness team are asked to confirm access through “their” reception…

Partner

6/10

Pleasant

19 Oct 2024

Brian

Overall slightly dissapointed in this hotel. Not to the high standard one would expect from a Macdonalds hotel. Needs investment in upkeep. Room comfortable, but bathroom door delaminating due to overspray from shower, carpet needed spot cleaning, steps up to deck level need to have anti-slip strips replaced, deck needs maintenance/painting. Pathways around property could do with pressure wash clean.

Limited menu in main restaurant.

Excellent breakfast.

We used and enjoyed the swimming pool, sauna, steam room and gym, but the changing rooms are tired and in need of a refurbishment/upgrade.

Staff friendly and helpful.

Leisure Partner

10/10

Exceptional

11 Oct 2024

Mick

Lovely hotel with great surroundings. Option of Spa and pool. Comfortable rooms. Friendly staff. Ideally place for walking to I.O.W. ferry for a day trip to the Island. New Forrest attractions within easy reach.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Paul

Stayed here before…some years ago with Voyage Privé in main hotel.

Have visited since but needed relaxing 3 night break in this unique location ….would have stayed longer but fully booked.
So close to Lymington , which we favour of all these local New Forest centres , enhanced by immediate maritime vista and activities at base of main lawn. No of benches to sit ,relax and enjoy.
Ferry to IOW short walk away …next time Osborne Ho.
We chose a pleasant suite close to pool, spa and breakfast facilities.
Staff seemed mostly very helpful especially initial young lady receptionist and duty night manager second day.
Interesting mix of diverse accommodation ,courtyards of apartments, small houses and hotel itself… hadn’t appreciated that during original stay.
Reported as fully booked but with extensive grounds etc wasn’t aware of that. Respectful guests so tranquil .
Strongly recommend unless you favour being within a lively town .
Elmers Court is well worth considering.
We shall certainly return.

Leisure Partner

10/10

Exceptional

21 Sep 2024

Stuart

Amazing facilities included free with the stay....spa facilities, swimming pool, steam room, sauna, pitch and putt, tennis, outfdoor pool, and big Traditional grounds toxwalk round.

Room was dated and needs a refurb, but was clean and everyhing worked and bed was very comfortable

Good selection at breakfast both menu and buffet options!

Only a 20 min walk into Lymington, which is amazing!

I would definitely stays here again

Partner

6/10

Pleasant

12 Sep 2024

Marc

Needs refurbishing, rooms very outdated - looks like a nursing home

Leisure Partner

10/10

Exceptional

31 Aug 2024

Nick

Good short stay, staff busy and room service unresponsive

Leisure Partner

6/10

Pleasant

30 Aug 2024

Alice

We loved the location of the property. The grounds and outdoor swimming pool were beautiful. We requested a first floor room and received a ground floor. The dinner was meh and for the money I would have expected more. Service was great. Fault lies with the kitchen. Would return but probably not eat dinner there again.

Leisure Partner

8/10

Excellent

14 Aug 2024

kirk

Lovely settings and period hotel, great facilities, food is good albeit a little pricey, rooms could do with updating. But generally quiet and very good amenities.

Leisure Family_with_children

6/10

Pleasant

07 Aug 2024

Jennifer

This hotel is very pretty and the grounds are very pretty. However it needs a serious refurbishment. Everything in the rooms are a bit tired. Almost no outlets to charge your things. Took forever to get things. We were there when it was especially hot and it took three phone calls and four hours to get a fan. Our Nespresso had no pods. I called room service and they told me to call the front desk. I called three times and no one ever answered the phone.

Leisure Family

2/10

Poor

05 Aug 2024

Richard

Terrible experience - I would avoid !!!

Terrible, dated, hot room in a loud courtyard. The hotel rooms seem to be secondary to a time-share type holiday camp. We asked for a quiet room which turned out to next to the noisy cleaners’ shed and also adjacent to the wedding party getting ready from 6:45am. The room was so hot we couldn’t sleep, it was impossible to have the windows open as these are velux; if you opened them the lights from the bright hotel courtyard kept you awake. No air-con just a couple of noisy fans. I do not believe they delivered a service that matched the (over) priced room. Breakfast seemed very poor, the sausages were cold and others items missing, with guests repeatedly requesting food. Felt like a school canteen. We had booked two nights but due to such a poor experience we left after first night. We requested a refund for the second night but told no. I cannot recommend this hotel and from our experience I would avoid it and stay anywhere else.

Partner

10/10

Exceptional

21 Jul 2024

Emma

Excellent stay. Great facilities and staff that went out of their way to cater for a food intolerance (unfortunately this is not what we usually experience!). We wish we could have stayed longer!

Friends_and_family Family

8/10

Excellent

06 Jul 2024

stephen

Nice hotel in good location, bedroom could do with updating but still good for the price

10/10

Exceptional

05 Jul 2024

Peter

We travel by expensive push (road) bicycles and really prefer if hotels let us take them to our room, which they allowed. Did not try the restaurant but room was great.

2/10

Poor

29 Jun 2024

Robert

Over charge

The hotel charged me for a second room that I did not book. Their records indicated I booked two rooms with hotels.com but i have an email that shows I booked one room. The hotel manager said i had to take it up with hotels.com and that he was charging me for the extra room. My wife and I liked the place except for the fact that we were charged an extra room. Can I get reimbursed from hotel.com?

Partner

8/10

Excellent

24 Jun 2024

Verified traveler

Night away

Picked this hotel as it looks like it has a load of character, so was a bit disappointed with the room, which was in a square annex separate to the hotel with zero charm! Room itself was large and clean. Enjoyed both the restaurant and bar and had a lovely meal.

Partner

10/10

Exceptional

16 Jun 2024

Penny

Lovely hotel . Wonderful pool . Clean and comfortable room but mattress on bed completely gone - needs replacing as unable to sleep due to large dip in middle

Leisure Family

10/10

Exceptional

12 Jun 2024

Carl

The property is very quiet yet it is only a few miles away from Gatwick.

Leisure Partner

10/10

Exceptional

09 Jun 2024

Verified traveler

Enjoyable spa holiday

We enjoyed our stay at Elmer’s court. There is an outdoor pool which made us feel like we’re not holidaying in the UK. The room was clean and well-kept. We had balcony which was good for relaxing after our walks in the New Forest. You can also see the Solent from the hotel grounds!
The spa facilities were also good. There is sauna and indoor pool, and treatment rooms! I had the signature treatment and I absolutely loved it! There was wide variety of options for the full and continental breakfast (try the pan au chocolat, they’re absolutely divine!). The staff were all friendly and they were also very understanding when we requested for a late check out as my treatment finished after the regular checkouts. The food at the Waterford Restaurant was also something you should try whilst staying at the hotel.

Friends_and_family Family

8/10

Excellent

03 Jun 2024

Joe

Decent stay but room for improvement.

Lovely venue and location, very good facilities. The room is pretty dated and the balcony and stairs could do with being repainted. Bed is really comfy and the room is a very good size. The breakfast was very average considering a £20 cost per person. Too greases and the food wasn’t very high quality.

Friends_and_family Family

8/10

Excellent

03 Jun 2024

John

Quite good.

8/10

Excellent

23 May 2024

Heather

Lovely staff and a great swimming pool

We had a lovely stay, all the staff were very friendly and helpful.
The swimming pool was beautiful and the changing rooms clean and well equipped.

Partner

10/10

Exceptional

19 May 2024

stuart

Fantastic setting within a location well laid out .The breakfast was very good with plenty of choice

Leisure Partner

10/10

Exceptional

17 May 2024

AUDREY

Excellent service from the staff. Beautiful property.

Leisure Family

8/10

Excellent

15 May 2024

Rachel

Bed was very soft, heard the neighbouring bathroom fan . . Very loud. Fridge was noisy.

Partner

10/10

Exceptional

03 May 2024

justine

Loved it

Leisure Partner

8/10

Excellent

29 Apr 2024

Jason

Nice sized room, really comfortable bed, fixtures were a little dated but really enjoyed it. Breakfast was perfectly fine.

Leisure Family

8/10

Excellent

24 Apr 2024

James

Very handy for ferry to Yarmouth Isle of Wight, literally around the corner. Very clean Well equipped and comfortable bedroom.
Sadly breakfast food was luke warm
Upon our complaint the waiter/manager came out with a food thermometer to check and removed quite a lot of items.
Solent dining area not very clean remnants of chips and crumbs on the floor around table. Reception was informed we await feedback.

Leisure Partner

10/10

Exceptional

22 Apr 2024

Neil

Couple of days away

Hotel location is fantastic.
Gym is fab.
Everything the great

Self

10/10

Exceptional

22 Apr 2024

Les

Late check in

Late check in, well looked after by night porter,he showed us the way to our rooms,which would have taken ages to find in the dark otherwise.

Friends_and_family Friends

10/10

Exceptional

15 Apr 2024

Samantha

Macdonald Elmers Hotel

Lovely time will need to stay for two days next time to see everything.

Friends_and_family Family

10/10

Exceptional

09 Apr 2024

Elisha

Hotel review

Lovely stay. We had a beautiful room located near hotel facilities. Would go back.

Partner

10/10

Exceptional

19 Mar 2024

Russell

Lovely property with a nice spa area. Peaceful and tranquil with easy access to New Forest walks. Chalet staff good and friendly. Restaurant nice ambience to eat in. Food good.

I thought they let themselves down at Breakfast. Food not ready at the same time. When they run out of things they were slow to refill empty trays. It meant you couldn't eat the whole of your breakfast at the same time. Very Disappointing.

Leisure Partner

10/10

Exceptional

10 Mar 2024

Dianna

We had a wonderful stay at this hotel, and look forward to returning. The staff were brilliant and welcoming.

Leisure Family

8/10

Excellent

05 Feb 2024

Tom

Overall the building and the setting was nice, and the staff were very helpful and friendly and the room was spacious and clean.

Unfortunately there were a few things that really let us down for us:

1) The room was quite dated and in need of modernisation. There were no plug sockets anywhere near the bed, the only socket being for a lamp which was not a standard UK plug so it was not possible to charge a phone or anything else anywhere near the bed.

2) We booked this hotel in no small part because we intended to use the tennis courts - these were in very poor condition, one I would say was pretty much unplayable, the other we attempted to play on and slipped over twice. The surface was very worn and covered in moss making it slippery. This was in February, but it was a dry day and shouldn’t have been that slippery had the surface been in reasonable condition.

3) We didn’t use the spa, but we did use the pool which was also quite dated. The steam room and sauna were nice, but the pool was quite busy with children when we were there late Sunday afternoon. Given the marketing as a “spa” if that was the premise I had booked under I would have been disappointed. I noted there are “adult only” times but these were quite off peak times when you probably won’t be using the pool. The photos also suggest there is a hot tub/jacuzzi which it transpires is actually just a corner of the pool which jets so it is the same temperature as the pool and is not a hot tub.

Leisure Partner

8/10

Excellent

21 Jan 2024

Jennifer

Beautiful surroundings and such lovely staff. Rooms are a bit tired and I don't think, as a lone female traveller, I would stay in the room away from the main building. Next time I will try to say on a higher level near to the main building. All in all a good stay with fabulous staff.

Business Self

10/10

Exceptional

14 Dec 2023

Lindsey

New Forest

Really lovely hotel, ideal location

Partner

10/10

Exceptional

26 Nov 2023

Timothy

Great location for the New Forest and Lymington with nice grounds and outdoor and indoor swimming pools.

Leisure Family

10/10

Exceptional

23 Nov 2023

christine

We loved that to get to the Isle of Wight Ferry was 7 minute walk. The staff in all areas were good natured and helpful. the room was just lovely and in a wonderful setting and felt more like an apartment than just a room. Lovely quality fittings, bed very comfortable with feather pillows, white fluffy towels in the bathroom. Felt very luxurious and the breakfast - great choice served with a smile. our eve meal was very tasty. Can't fault this grand building with all amazing spa and pools and great accomamdtion. Will most certainly stay again.

Leisure Partner

10/10

Exceptional

12 Nov 2023

aviraj

Short weekend break.

Surprised my wife and must the staff were really helpful and friendly, the infrastructure is a little outdated but the service was spot on. Enjoyed every bit of it and will definitely be back.

Friends_and_family Family

6/10

Pleasant

19 Oct 2023

Andrew

Tierd units.

6/10

Pleasant

15 Oct 2023

Angela

Very quaint & traditional style, bar & restaurant could do with modernisation and revamp for younger clientele

Leisure Partner

6/10

Pleasant

12 Oct 2023

Marion

Beautiful main building and wonderful grounds but in need of refurbishment. As this was a hotel stay we expected to be in the main building but all the hotel rooms are in lodges a short walk away - not good if it’s raining. Lovely staff who were very helpful.

Leisure Partner

8/10

Excellent

22 Sep 2023

Martin

Attractive, well-manicured grounds surround an impressive hotel frontage, with a large lawn leading down to the estuary and marina.

Regarding the accommodation I was surprised and disappointed to learn that my 'Super Deluxe' room was NOT in the hotel building but in a block of two-level apartments a short walk from the hotel - this was not mentioned anywhere at the time of booking, nor was the steep set of stairs leading to the top level I had been allocated.

The room itself ('1a') was well appointed, though the decor was somewhat dated and in need to attention e.g. evidence of flooding on the bathroom door and bath panel, missing fascia on the shower controls, as well as hanging cobwebs from the pendant light in the room. Also there was no guide to hotel facilities in the room.

Breakfast was adequate but not of the sophistication to match the hotel's image and room rates.

In summary, I enjoyed the Macdonald Elmers Court and would return after a refurb, despite my stay being not worth the money I was charged.

I recommend less focus on the fur coat, more on the knickers.

Leisure Partner

8/10

Excellent

22 Sep 2023

Lisa

2 night stay

Lovely 2 night stay. Would return. Our room was a separate lodge which weren’t aware of befote. Very roomy . C out of of had a bigger tv on the wall plus fridge considering the size. Dinner was in the main hotel and breakfast was in the building where the gym was so not ideal when it was raining . Gym needs a makeover. Weren’t acknowledged and anyone could walk in. When I said we hadn’t been before, was just told to take a towel, when I asked where everything was , was told that way . Would be nice in good weather as also had an outdoor pool. Dinner was lovely but pricey . Isle of Wight ferry 5 mins walk away . Lymington town around half an hour walk. Would recommend overall

Partner

4/10

Poor

24 Aug 2023

naomi

Not a great stay

Ok, but not 4 star
Good things- nice outdoor pool, was a hot day so appreciated, although not heated. Nice comfy sun beds. Nice lady at check in, free parking, beautiful surroundings, breakfast nice
Not so good things - the hotel is meant to be 4 star but I would say it’s not. The room we stayed in was not clean, there was mould on the net curtains, the bed had stains on the mattress, the mattress is probably as old as the building. The topper was two singles on a king bed, and poorly fitted. The mattresses also have not been turned as recommended by the manufacturer. The room had dust behind the bed and on the lights. The coffee area in the room had coffee stains up the wall. There was enough supplies for one hot drink in the room.
Unfortunately it was one of the most uncomfortable nights I’ve had in a hotel! Not what I’d expect for nearly £200 per night. I did make a complaint in the morning to the manager, but really didn’t feel like anything would change, or like she actually cared.

Partner

6/10

Pleasant

13 Aug 2023

stephen

Not the usual Macdonald`s standard

We have stayed in many Macdonald hotels over the years but Elmers Court is not their usual standard. We had issues with the shower gel, loo rolls and tissues not being replaced in our room and the breakfast wasn`t great (very poor poached eggs) so we had breakfast elsewhere after the 2nd day. Overall the hotel seemed tired. This is a pity as the location is lovely and very convenient for many local attractions.

Partner

10/10

Exceptional

10 Aug 2023

Rob

Good

6/10

Pleasant

15 Jul 2023

Simon

Needs modernising.

We were put in the annexe which is a large block of rooms outside the main house. Quite tired and very expensive for what you get. I felt like we were at Maplins from Hi-de-Hi.

Partner

10/10

Exceptional

23 Jun 2023

Madeleine

Perfect hotel and Spa

Great hotel with lovely rooms. The staff was very friendly. The food was very nice. The spa was a great experience

2/10

Poor

21 Jun 2023

Christopher

Very tired and shabby hotel. Untrained young staff silly prices (£5.50 for a small coke)

Leisure Family

10/10

Exceptional

06 Jun 2023

Katy

We stayed in a deluxe family room which had an adjoining room with little bunk beds. Perfect for a family stay away. The swimming pool was great. The breakfast was lovely. The grounds and setting are beautiful. We’ll definitely stay again. Really good location too.

Leisure Family_with_children

4/10

Poor

03 Jun 2023

Kevin

We booked a Saturday night to go to a wedding locally and we knew our room wouldn't be ready when we got there but when we asked if we could change somewhere, the staff were pretty unhelpful. We ended up changing in the toilets. The rooms were clean and spacious but breakfast was also disappointing. The senior staff member there was positively rude towards some people who tried to seat themselves and was stropping around the room so much we were afraid to ask for anything; lots of people had to clear plates from their own tables because they were just let pile up. Considering we paid over £300 for a room per night it was pretty poor value for money and far too expensive for what it was. Next time we'll get an Air B&B.

Leisure Family

8/10

Excellent

30 May 2023

Laura

Lovely hotel but family room tiny

Room was lovely but bunk beds were too small for my two boys to sleep in. Think this should be stated on the room description.

Friends_and_family Family

8/10

Excellent

16 May 2023

Paul

The hotel and its facilities were excellent. The room was very comfortable. He food however was variable. We ate in the main restaurant one night and my flat-iron steak was almost inedible and resistant even to a sharp knife. Breakfast was fine but I think it is something of a cheek to charge extra for certain alternatives when the standard breakfast is quite expensive

Leisure Partner

6/10

Pleasant

09 May 2023

Hilary

A lovely property to stay in but the dining options let it down for us.

We arrived to be told that because if an event being held that the food options that evening were limited. It turned out that only a bar menu was available (even though they state that they have a restaurant, bar and Italian restaurant on site). Also we were given different times that the food would be available until by different members of staff.

It turns out that the main restaurant menu only has 1 vegetarian option on it for the whole week. So we ended up going to the local pub each evening.

Also a lot of the hotel information re the Spa etc relies on you having internet connection and the signal in the room was very unstable.

A lovely venue which for us was let down by the food service and lack of easily accessible information on how things worked onsite.

Leisure Family

10/10

Exceptional

08 May 2023

Tanya

Very friendly receptionist, helpful and we were given a map and brochure of things to do. Nice old property with more modern large rooms. We had the deluxe and despite the Expedia description, we had no sofa but we did have two chairs and a kitchen.

The swimming pool was lovely but didn’t use the bar/restaurant as we used the shuttle train at Lymington Pier into town and to the Ship Inn for dinner. Highly recommend, you need to book.

Would stay again but not at the price we paid, is overpriced as it has a holiday resort feel not a hotel feel hence why we didn’t use the bar.

Leisure Family

8/10

Excellent

23 Apr 2023

Steven

One Night Stay

Only one nights stay room clean and comfortable and a nice breakfast in the morning

Business

8/10

Excellent

16 Apr 2023

Helen

Comfortable short break

Enjoyable stay. Room clean, comfortable bed but a little dull in decor.
Breakfast good buffet style , staff efficient and welcoming .

Friends_and_family Family

4/10

Poor

15 Apr 2023

Julia

Small beds not declared on room information

Booked a suite for 4 people, the bunk beds are only 5 feet long. These were too small for my children. Ages are added before booking so this accomadation should not have been shown as an option as it is not suitable. We were given 2 camp beds but these were very uncomfortable and made the room too cramped. Not happy for the price I paid.

Friends_and_family Family

6/10

Pleasant

15 Apr 2023

Gemma

Food was overpriced and not the best quality. I wouldn't rate this as a 4* definitely more 3/2 attention to detail wasnt there when cleaning the room such as providing stained towels and bedding not emptying bins etc

Leisure Partner

4/10

Poor

14 Apr 2023

Claire

A tired and a bit scruffy. Staff were very pleasant.

Partner

10/10

Exceptional

11 Apr 2023

Gemma

Lovely stay

Lovey place and setting. Great view of Lymington. Very clean and helpful staff. Food great too!

Friends_and_family Family

10/10

Exceptional

05 Apr 2023

Julia

Incredible staff, lovely surroundings and fab breakfast!

Leisure Partner

8/10

Excellent

06 Mar 2023

Shelley

Family spa trip

We had a lovely time. Our initial room wasnt suitable as the bunk beds were too small for my girls but they changed the room for us which was good. The swimming pool was lovely & warm. The breakfast was also good.

Friends_and_family Family

8/10

Excellent

20 Jan 2023

Paul

Nice!

Nice hotel, fantastic reception staff. Housekeeping not so good, pillows shabby - until Reception staff sorted it - tea bags and biscuits not refreshed! That having been said, room was clean.

Partner

10/10

Exceptional

05 Jan 2023

Robert

This was the second time we have been and again thoroughly enjoyed our stay.

Partner