Master Builders House Hotel

10/10

Exceptional

02 Aug 2026

Gareth

Lovely hotel with great helpful staff. Food was excellent quality and view from the terrace int eh evening was amazing. We will be back

10/10

Exceptional

20 Jun 2026

john

Great staff, unique location , excellent food , couple of small issues with the bathroom, quite a lot of limescale on the shower controls & adjacent tiles. Hot water in the basin took forever to even be lukewarm. Everything else up to scratch & would stay again .

10/10

Exceptional

22 May 2026

Michelle

.........................

10/10

Exceptional

09 May 2026

Sarah

Friendly staff, it would be great to have better dog friendly rooms - food and location great.

Partner

10/10

Exceptional

30 Apr 2026

Terence

Truly tremendous venue by the Beaulieu River, surrounded by many interesting historic places to visit and the wonders of the New Forest. Excellent accommodation, lovely meals, good bar and plenty of caring for our dog too.

Partner

10/10

Exceptional

28 Apr 2026

Peter

This is the second time we have stayed at Master Builders Hotel and it was just as good as the first.
This time our room was on the second floor facing across the Beaulieu river with views through all three windows. As it is an old building be prepared for squeaky floor boards and some sound which may come through the interior walls.

The food in the restaurant is pricey but is decent quality which is worth the money. The menu does cater for various tastes and wallets.

The walk along the river to Beaulieu is thoroughly recommended as is a trip to Beaulieu motor museum.

Partner

8/10

Excellent

15 Sep 2025

gemma

An overall enjoyable stay for

Partner

6/10

Pleasant

30 Aug 2025

Katie

Gorgeous location but, in the run up to my stay, I was bombarded with calls from The Master Builder hotel offering me £25 discount if I cancelled my Expedia booking and booked with The Master Builder direct. I was very uncomfortable with this (and kept my booking with Expedia in place).

Leisure Partner

10/10

Exceptional

13 Aug 2025

Verified traveler

Well worth a stay

A lovely place to stay. Beautiful room , very smart and clean, lovely river views, comfy bed and spotless linen.Only downside to room 19 is the noise during the day and early eve from people eating below on the terrace, but very quiet overnight. Also before 9am in the morning, hammer banging and electric drill noise outside window next to our headboard, suggest workmen check if room occupied before commencing work! But overall would recommend a stay, the staff were all very friendly and attentive and dinner in the restaurant was excellent.

Partner

8/10

Excellent

10 Aug 2025

Nick

Beautiful location, nice room and good food. Pricey though.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Michael

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Leisure Partner

10/10

Exceptional

12 Jul 2025

Chloe

Great hotel in a beautiful location

8/10

Excellent

30 Apr 2025

Leslie

A very enjoyable stay. Staff were great and food excellent .
Coffee and tea availability quite poor in room. No instant coffee sachets, no choice other than expresso and insufficient milk .

Partner

8/10

Excellent

29 Apr 2025

Janet

Overall a pleasant experience

Lovely situation and some friendly and helpful staff.
Unfortunately our bathroom was in poor condition and the bar food disappointingly poor but overall a pleasant experience

Partner

10/10

Exceptional

22 Apr 2025

Nitasha

Amazing breakfasts and lovely hotel with a view of the harbour

Leisure Partner

8/10

Excellent

20 Apr 2025

Tim

Another very pleasant stay. Rooms have been slightly redecorated since our last visit, and stair carpets renewed.
Menu has also improved in Harry's Bar with better choices & more vegetables included with dishes. Scallops were excellent as were the burger & ham, egg & chips!
Nice cooked breakfast, but continental alittle lacking still.
Overall, a really nice place to stay for a night or two if you value tranquility over amenities...perfect for us. Possibly not so good for younger families though.

Leisure Family

10/10

Exceptional

14 Apr 2025

Daniel

Master Builders Hotel weekend trip

What a wonderful find the hotel is set in a wonderful part of the New Forest Bucklers Hard. Beaulieu. Exbury gardens.

Every staff member was very helpful, charming and professional.
The hotel and grounds are very nice. Overlooking Beaulieu river.
The food was excellent, the restaurant - Bar staff were amazing.
The room was very nice.
The whole experience was relaxing and we were looked after very very well.
Will be returning at some point in the near future

Partner

10/10

Exceptional

29 Mar 2025

Jill

Buckler’s Hard experience

Thoroughly enjoyed this unusual break - loved the historical connection and experiences that we could immerse ourselves in

Partner

10/10

Exceptional

20 Feb 2025

NEVIL

Great location, spotless everywhere, friendly staff, and great dining, breakfasts exceptional, will return

Leisure Partner

10/10

Exceptional

16 Feb 2025

Kevin

Fabulous place to stay, all of the staff that we met were, happy, helpful and content.
Our only disappointment was that 20% service charge is added to everything that you purchase, especially harsh in the pub when it's over £10 for a pint of beer and a packet of nuts, don't mind paying that fee in the restaurant where you are served at the table. But for pouring a glass of wine or pulling a pint of beer NO, NOT ON.

Partner

8/10

Excellent

15 Jan 2025

Christopher

This is a lovely spot for a quiet stay. Nice hotel with good food and great friendly staff. Some bathroom upgrades would be good.

10/10

Exceptional

08 Jan 2025

Clare

Remote, quiet and peaceful bliss!

Perfect for a winter break away from it all! Despite being cold outside the hotel was amazingly cosy. We loved that we could actually see the stars in the night sky due to lack of light pollution. Dinner in Henry’s was fabulous. We slept so well as there is no traffic noise. The perfect little mini break in a very interesting and historic location. Wonderful for anyone with a particular interest in all things nautical!

Partner

10/10

Exceptional

11 Dec 2024

Maxine

We have been at the master builder s house 3 times this yr . Each time has been a relaxing and extremely enjoyable stay Maxine and Richard Green

Leisure Partner

8/10

Excellent

19 Nov 2024

Verified traveler

Very relaxing

Beautiful location and lovely spacious room. Condition average for a very old building, but bathroom needed updating and drainage was poor from shower.

Partner

10/10

Exceptional

18 Oct 2024

Kate

Marvellous location, river views and no traffic noise. Staff friendly and efficient. Two dining options within the hotel. Wonderful breakfast. Will definitely be returning.

Leisure Self

10/10

Exceptional

12 Oct 2024

Elaine

Incredible views in a beautiful setting. Very handy for Beaulieu and walking in the New Forest.

Leisure Partner

6/10

Pleasant

23 Sep 2024

Steven

The bedroom was ok, clean and a good size. Room 11, is very noisy due to its position close to the car park. With cars coming and going, driving on the pebble covered parking area.
The restaurant staff need to be trained in how to serve and to check if a table needs to be cleared.
At breakfast, our used cereal bowls and used side plates were left on the table during the whole time we were sitting at the table. I got feed up with this and removed the dirty items my self.
I think that the prices in the restaurant and the pub are a bit on the expensive side, in the bar £19 for haddock, chips and minted crushed
peas. £10 for desserts, total for soft drink, main course and dessert came to £75.
In the main restaurant, we had dinner, 2 people, main and dessert, soft drink, came to £105 with no wine. The food was only average.
I think the bottom line is that we would not come back to the hotel. And would not recommend it to friends. I’d give it 6/10.

Leisure Partner

10/10

Exceptional

14 Sep 2024

Robert

Stunning location and a very friendly atmosphere

Leisure Partner

8/10

Excellent

09 Sep 2024

Tim

Love Bucklers Hard visited decades ago & The Hotel. Professional check-in. Room in the older part of the hotel, wear & tear on the stairs. Carpet threadbare, paintwork chipped, handrails sticky. Forgave this in a 300 year old building. Rooms well presented & clean. Bathroom tired, poor sealants, dirty tile grout. Bramley bathroom products. Beds comfortable & linen clean. River views. All OK so far. Some issues from this point. Hotel has a monopoly on food. Choice is the restaurant, or ‘Harry’s’ pub. We ate at Harry’s. Prices average/high. Steak £24 Burger £16 Lamb chop £20; drinks also average/high. Waitress was fun. Food is where it gets sketchy. Steak & chop didn’t come with additional vegetables. It seemed so mean! A ploy to order more? It’s typical in the UK to have at least one second veg. The food itself was ok, portions small. The burger our recommendation. In the room there were mosquitos. We killed a few before bed. We were awoken to room full of them, killed well over thirty before falling asleep! Woke covered with bites. Hotel knew of the problem – so why no warning or products to combat it? Breakfast was efficient. Disappointing buffet, no fruit salad, loaf with slow toaster, no pastries. Bizarre deep cereal jars with spoons rather than ladles, impossibly daft! The cooked breakfasts were to order & of high quality, but the portions were small. Checkout smooth. Still love this Hotel, want to help improve things so it’s 4/5 (otherwise it's a 3/5 on the day).

Leisure Family

10/10

Exceptional

22 Aug 2024

Brian

This was a last minute booking so our room was in the new annex but the property as a whole is great and the breakfast was excellent

Leisure Partner

10/10

Exceptional

14 Aug 2024

Peter

😊

8/10

Excellent

08 Aug 2024

Sally

A stopover when walking The Solent Way

Unique setting and an ideal stopping point when walking the Solent Way. However we felt it was over priced for the quality of the room. A pleasant enough room but the bed was worn sloping from the centre to both sides and the toilet flush didn’t work effectively and there was no toilet brush. All staff were delightful friendly and helpful. The food in the pub was good and the service excellent.

Partner

6/10

Pleasant

12 Jun 2024

Gillian

Beautiful location, disappointing room

I wouldn’t recommend room 31. It’s up 2.flights of shallow stairs. You need small feet. No proper shower, only a hand shower. Water pressure very low - it took ages to get a small amount of water in the bath. I was not offered venison at dinner but overheard other guests being offered it. Only 4 choices of main courses. Breakfast good but no croissants as on visit a couple of weeks ago.

Self

6/10

Pleasant

09 Jun 2024

Mark

The hotel was lovely and in a wonderful setting, but we paid extra for a room that was a bit tired in all honesty. The bathroom in particular needed modernising.

We also booked a table at Henry’s Pub and although the staff were attentive and polite, and cannot be faulted, the menu was disappointing, the “specials” had one extra option which was half a chicken. A specials board usually has more options really. We ordered 3 courses, and two meals were sent back as they were luke warm. One meal included salad, which was a couple of lettuce leaves and little else. No veg with the pork meal. They offered to take money off the bill but in truth, we can see why the pub wasn’t packed, which on a lovely summers evening, it should be. It needs an overhaul. Walking through the hotel and grounds was lovely though. A few changes could make the stay outstanding.

Leisure Partner

10/10

Exceptional

06 Jun 2024

fiona

Will go again Master Builder’s 👍

Had a great stay ,staff very helpful and friendly.Beautiful setting, calm and peaceful.Breakfast waS fantastic actually cooked for you after you and great choice.Bed really comfy slept like a log.Ate in the Pub great food and wonderful attentive sevice there too .

Friends_and_family Family

8/10

Excellent

05 Jun 2024

Christopher

Elegant hotel in a great location overlooking the river. Room was quite small, up in the roof (so sloping ceilings), but comfortable bed. No shower screen, just shower spray on bath. Good breakfast with plenty of options.

Partner

10/10

Exceptional

31 May 2024

Verified traveler

splendid view

A lovely hotel in a marvellous location, with a splendid view from our comfortable bedroom, and a delicious breakfast. We plan to revisit - and perhaps stay for longer. The village is fascinating and delightful, and the walk to Beaulieu was well worth it.

Partner

8/10

Excellent

25 May 2024

James

Lovely location, outdated bathroom.

Lovely location, good service.
Small food portions
Bathroom outdated. Heated towel rail and shaver point didnt work.

Friends_and_family Friends

10/10

Exceptional

25 May 2024

Edward

The situation was excellent. Very friendly staff. Fine dining although the breakfasts were average. The bar served fine beer and offered a good eating alternative to the hotel restaurant.
The room was comfortable and quiet with instant hot water and an excellent shower.

Leisure Partner

8/10

Excellent

23 May 2024

Janet

Loved the situation, friendly helpful staff excellent breakfast but on the pricey side.

Leisure Family

8/10

Excellent

12 May 2024

elisabeth

Beautiful location and attentive staff

Leisure Partner

10/10

Exceptional

06 May 2024

Julie

Beautiful setting, attentive, helpful staff, gorgeous room and fantastic food. View from the Riverside restaurant at breakfast was lovely.

Leisure Partner

8/10

Excellent

06 May 2024

Angela

Stayed for one night. We had to ask to change our room due to it being right up in the top of the building. It was up some really steep narrow stairs which I found difficult with walking problems. We also found it very claustrophobic. However reception were wonderful and immediately moved us to a different room which much better. We ate dinner in Henry’s Bar which was fine and breakfast in Riverview. The hot food was good but cups and plates etc weren’t very clean. We also found the continental area a bit messy. The toaster was very temperamental not just with us, everyone that was using it had problems.
Overall we had a good stay, the staff were great but felt the hotel lacked attention to detail.

Leisure Family

10/10

Exceptional

04 Apr 2024

Kevin

Bucklers Hard Return

This hotel is all about the location, although the welcoming and the level of service was great too. Rooms were exceptional, along with the meals we enjoyed here.

Partner

10/10

Exceptional

09 Jan 2024

Rebecca

Beautiful building in an amazing historical location. Great value for the price, we would definitely stay again.

Leisure Family

10/10

Exceptional

07 Jan 2024

Tracy

Beautiful hotel,excellent staff!

Absolutely beautiful hotel,all the staff were so friendly,the room was superb,nice touch of free gin and tonic in the room and little milk bottles,far better than those plastic pods!
Didn't catch the receptionist's name,but she was super friendly,we had a good laugh with her 😀

Partner

10/10

Exceptional

26 Nov 2023

christopher

One of a kind

10/10

Exceptional

09 Oct 2023

Brian

Will be there again

Perfect location, staff very attentive and the restaurant fantastic

Partner

10/10

Exceptional

04 Sep 2023

Jeff

Very ice place to stay

Everything was really great.

Partner

10/10

Exceptional

27 Jun 2023

David

Very intriguing historical location.

Leisure Family

8/10

Excellent

15 May 2023

Peter

A very nice location and very peaceful. Some areas of the old main building need attention but may be expected. Access to the upper floors has stairs with narrow treads.
Staff excellent.

Leisure Partner

10/10

Exceptional

18 Mar 2023

Geoff

We will be staying again.

Had previously stayed at the Master Builders 5 years ago and the same excellent service was still displayed by all the staff. The choice and quality of the food in the restaurant and for breakfast was very good.

Partner

6/10

Pleasant

11 Feb 2023

Jane

Night with friends

Location good. Public areas were comfortable
Staff were friendly but could do with more training to provide a good level of service
Our room was very tired - radiator not working and plumbing suspect

Friends_and_family Friends

10/10

Exceptional

10 Dec 2022

Joanne

Fabulous hotel

What a wonderful hotel, the staff were very helpful and friendly. The room was lovely and clean, nice touches such as a complimentary bottle of pink gin and shortbread biscuits and treats for the the doggy as well as a bed and bowl provided. Really scenic location as well would highly recommend.

Partner

8/10

Excellent

30 Oct 2022

Paul

Family Stay

Stay good, food good, helpful staff. Amazing views. Staff should sweep floor between evening meals an breakfast. I had to ask them to v cub Lear napkins, a selection of chips etc from underneath my breakfast table. Also when I pay £239 for a family room, I would expect more than a z-bed for my daughter and I would not have hit that unless I asked,

Friends_and_family Family

6/10

Pleasant

31 Aug 2022

Verified traveler

It was disappointing but I’m pleased to say that the Manager has been in contact with me and couldn’t have been nicer and therefore I don’t really want to post anything negative as it seems the issues are in the process of being resolved.

Partner

6/10

Pleasant

02 Aug 2022

Steven

Nice building.
Young staff that try hard and are pleasant.
Older brunette lady at checkin is the rudest person I’ve ever come across in the service industry. Unfathomably unhelpful and unpleasant.

Piles of dirty bowls at breakfast, bits of dried food stuck to bowl after bowl… same with mugs and cutlery and glasses. Dirtiest crockery/cutlery have ever come across in any restaurant or hotel!

Also, th included breakfast is cold yoghurt/bread/cereal only. You have to pay an extra 12-18 for pancakes or bacon/eggs/etc.

Nice location, that’s the only things going for it. You’d get better service and less dirt going to a motel.

Friends_and_family Family

8/10

Excellent

09 Jul 2022

Verified traveler

Bench seating in main Restaurant too low for table height, cushions required even for tall guests. In all other respects a very happy and comfortable two night stay.
Thank you.

Friends_and_family Family

10/10

Exceptional

20 Jun 2022

Jo

A beautiful property on the river so you can sit outside and view the boats and hear the wind in the trees and birds; so tranquil and picturesque.

Staff were friendly and welcoming, we had our baby son with us and they accommodated room service (top floor) from the restaurant and knocked quietly so as not to wake him. So thoughtful. Our room (a chic room) was spacious - which we needed for his cot - and had views over the historic buildings and river. The room was clean - no shower but the building is old so probably couldn't be fitted in; if that's a deal-breaker it may be worth checking if your room has one. It worked better to have a bath for us with a little one.
The bed was big and comfy. TV, wifi and tea/ coffee (pod machine), fresh milk and a G&T in the room. Lovely.

At breakfast there was a table with a high chair already set up for us; great service. We were told our son could make as much mess and not to worry; we'd never leave it in a mess but it was a nice touch to be reassured. The service was warm and good, a change to a dish easily accommodated, food was delicious.

Check-out was friendly as the rest of the stay; feedback was asked for - all positive from us but again, they care.

Only 2 things to comment on:

There are free (7kw) pod point chargers for customers that currently don't show on the app; big plus.

There's an issue with calling in at the moment, had to call a few times to book breakfast time but very minor issue.

Leisure Family_with_children

2/10

Poor

09 May 2022

Christopher

Food not if there’s a wedding !!

If there is a wedding at the hotel
It provides no facilities for its guests , that is no food at lunchtime or afternoon snacks
There is a facility for an evening meal in a plain room without windows
The hotel needs to make some arrangements for this situation as it is certainly not at the budget rand of the range

Partner

8/10

Excellent

05 Apr 2022

Graham

Service much improved since last year.

Partner

10/10

Exceptional

28 Mar 2022

daniel

Great location, service, although only beer available was Guinness believe it or not. Hopefully that's temporary.

Friends_and_family Family

8/10

Excellent

12 Feb 2022

Verified traveler

Beautiful location

We had a lovely stay the staff were friendly and the food was good, lovely old building with character but just needs a little updating in the room we stayed in.

Partner

10/10

Exceptional

31 Jan 2022

Verified traveler

Lovely hotel on the edge of the New Forest, stayed one overnight and had an excellent evening meal also which was good value. Nice bar and by the river, morning views are worth the stay alone

Partner

10/10

Exceptional

13 Jan 2022

Delia

Absolutely wonderful service by all staff lovely stay and fantastic food

Partner

8/10

Excellent

10 Jan 2022

Carol

Comfortable friendly hotel in stunning location

Comfortable hotel in a lovely location. Comfortable rooms. Some period character but modern bedroom. Good food and very friendly staff. We stayed in the winter so weren’t really able to take full advantage of the gardens and the view which would be stunning in the summer.

Partner

10/10

Exceptional

26 Dec 2021

Suzanna

Loved the small nautical details dotted around and that it was a dig friendly hotel.

Leisure Partner

10/10

Exceptional

19 Dec 2021

James

Great location, history and staff

The location and historic nature of this hotel makes it a very special place. The building is beautiful and we had one of the luxury rooms with views of the river and the village. The room was lovely, warm and comfortable with a great bathroom.
The staff are all very friendly and helpful with advice of the local area, walks, pubs etc.
Food at the hotel was very good. Dinner menu was varied and breakfast had lots of options too.
Overall a really enjoyable stay and would recommend.

Partner

8/10

Excellent

23 Aug 2021

Annette

Our first contact with the hotel was unfriendly and disappointing. We were 3 minutes early for the 3pm check in and we were told to go away. Not in a friendly way. When we came back the two staff were not welcoming. We felt like an inconvenience for just checking in. The next couple to check in were treated in the same manner. The setting is superb. The hotel lovely. The room comfortable and clean. Getting a drink at the bar and the service in the restaurant showed more poor customer focused staff. The bar man had no other customers but it took us a while to get his attention and get served. The service reluctant. In the restaurant the staff were squabbling with each other openly in front of their customers. When they weren't working the tables they were lolling about in the restaurant reception as if it were a social club. This hotel really has potential. But the staff let it down. Hopefully this and other reviews I have read since visiting will give the management a prod to polish up their service. Don't let this review put you off visiting. It really is a splendid spot.

Partner

8/10

Excellent

07 Jun 2021

Verified traveler

Beautiful place to stay. Great location. Lovely staff but restaurant suffering at moment through lack of and getting sufficient staff. Room comfortable but average for price. Heated towel rail directly beside toilet and a tight squeeze. Could be considered a hazard.

Partner

8/10

Excellent

01 Jun 2021

JAMES

Bucklers Hard

Very enjoyable trip in a lovely setting.

Partner

10/10

Exceptional

08 Dec 2020

Natalie

will visit again

Really lovely place to stay and reasonably priced.
All the staff were friendly and helpful and the room was extremely clean.
Would definitely visit again.

Partner

10/10

Exceptional

19 Oct 2020

Nicholas

Excellent hotel in a beautiful location

A beautiful hotel in a stunning location. Hotel was spotless, staff were incredibly friendly, respectful and attentive and the food was excellent. A perfect hotel for recharging the batteries and exploring the New Forest. Will definitely be revisiting.

Partner

10/10

Exceptional

26 Sep 2020

Mark&Kim

We loved everything. Location/Room/Meals/Staff all Fantastic. Will definitely return . Thanks to all for making it such a lovely stay . 😀

Leisure Partner

10/10

Exceptional

22 Sep 2020

Patricia

Perfect break in an idyllic location.

Very relaxing stay in a lovely hotel. Very Covid safe and clean. Great breakfast brought to the room. Lovely dinner. Friendly and helpful staff. Will definitely return.

Partner

8/10

Excellent

27 Aug 2020

Chris

Very nice - but pricey

Lovely quiet/remote location, with waterside views from the bar terrace. Room small, but comfortable - with nice extras such as nespresso machine. Poor beer selection, but good wines. Food expensive and limited menu, nothing special for the price. Strong Covid compliance throughout.

Partner

8/10

Excellent

15 Aug 2020

Tracey

The hotel was beautiful and the room was very clean aswell as the whole hotel reception were helpful and informative but it was the time system on breakfast and evening meal ,you would have your time slot which is fine ,what with what is going on but when you are sat at your table for almost 40 mins waiting for tea and coffee then another 20 mins till you get breakfast but in between that other customers come in and are served before you with everything it seemed as though the longer you stayed the more you had to wait first morning we were treated like royalty then it just went down hill all the waiters and watresses didnt look very happy to be there to be honest

Partner

10/10

Exceptional

17 Jul 2020

G

riverbank views

beautiful location on the riverbank; lovely gothic old building; large room

Friends_and_family Family

8/10

Excellent

05 Jul 2020

Claire

Nice hotel, very good service. The restaurant serves good food.

Leisure Partner

10/10

Exceptional

05 Feb 2020

Verified traveler

Great location with free entry to Bucklers Hard included and great food and excellent value.

Leisure Partner

10/10

Exceptional

20 Jan 2020

Paul

We could possible understand the reason why the venison chilli was off the menu for three days, but to have no custard for three days!!!

Leisure Partner

8/10

Excellent

13 Jan 2020

Peter

Very good stay. Cool shower but dealt with promptly.
Good food in restaurant and bar.

Friends_and_family Friends

8/10

Excellent

06 Jan 2020

Verified traveler

Room was spotless, food was great. Terrace bar was really lovely and cosy.

Leisure Partner

10/10

Exceptional

14 Dec 2019

Verified traveler

The staff were very kind and helpful. Beautiful hotel in a tranquil setting. The breakfast was good too.

Business_and_leisure Self

8/10

Excellent

13 Dec 2019

Verified traveler

Very attractive property in beautiful and unusual surroundings. The evening meal and breakfast were excellent if a little pricey.
The staff appeared relatively new although very attentive and their service was good.
For the character of the hotel, the lighting in the dining area and lounge was a little functional and lacking in warmth. The beautiful fire in the lounge was lit late in the evening and only at the request of another guest.

Leisure Partner

10/10

Exceptional

06 Dec 2019

Sarah

Loved it, hotel was lovely, beautiful lication and breakfast was amazing. We will be back.

Partner

8/10

Excellent

03 Dec 2019

Verified traveler

Fantastic setting , room in new part was great.
Poorly cooked breakfast

8/10

Excellent

30 Sep 2019

Sarah

Weekend away

Beautiful setting and a friendly comfortable hotel.
All the food was delicious - the tea and coffee was a little weak - but all in all a fab place.

Partner

10/10

Exceptional

21 Sep 2019

Rob

What a gem!

This hotel is a little gem, nestled away in Bucklers Hard and overlooking the harbour. I cannot recommend it enough.

Business

8/10

Excellent

10 Sep 2019

Methven R

2 days I will not forget in a hurry

A great place.A part of history most people don't know about.

8/10

Excellent

06 Sep 2019

Stephen

Happy days

Overall hotel was good and staff were excellent bathroom was looking a little tired and in need of some refurbishment having said that would still recommend as is central for the new forest

Partner

6/10

Pleasant

02 Sep 2019

Amy

Lovely location but room needed attention antique style furniture is fine but it shouldn’t be stained and grubby. Food offering in bar and at breakfast needs a rethink. Boring menu huge portions but not great

Partner

8/10

Excellent

23 Aug 2019

Verified traveler

Good, but expensive

Partner

8/10

Excellent

19 Aug 2019

Verified traveler

Enjoyed our stay but bar staff in the pub were dreadful and rude. Restaurant staff good but meal was disappointing and breakfast for some of our party was shocking

Leisure Friends

10/10

Exceptional

05 Aug 2019

Catherine

Lovely break

Lovely family stay, worth the money to get the nicer room. It was very special.

Friends_and_family Family

8/10

Excellent

01 Aug 2019

Howard

Great dog friendly stay

We chose their dog friendly package with our mental cockapoo. It was great and we were able to relax despite her still being a semi-trained pup. Though still very comfortable our dog friendly room understandably wasn't going to one of their plushest, but it was straight in off one of the gardens, ground floor, and among other like minded guests so ideal.

Partner

10/10

Exceptional

22 Jul 2019

Emma

A tranquil & romantic stay in a beautiful setting.

We had a two night stay. I just love the historical setting and how relaxing our stay was. The hotel is situated right by the river and it was a super quiet environment. We stayed in a beautiful old room, full of character but do be aware that there is also a newly built section where the rooms are nice and modern but lack the character of the old house; we asked to be moved so we could soak up the history. The food in the restaurant is a little expensive but it was gorgeous and the service was impeccable. However, there is also a pub attached so there was a cheaper yet tasty option for our second night. I would stay again and hope to take advantage of the cycling trail and canoeing.

Partner

6/10

Pleasant

19 Jul 2019

Verified traveler

The rooms were beautifully decorated, hotel was in a stunning location and it was very quiet. Downside was we booked two rooms but were given 5 & 10 which were on different floors. When asked to change the receptionist was very rude but did give us room 13 to go with 10. Staff at the bar and at breakfast were very attentive.

Leisure Family

6/10

Pleasant

15 Jul 2019

Verified traveler

The location is fantastic, a real joy, with the grassy slope down to the river, the boats, and the historical buildings in the area. It's also easy to get into the heart of the New Forest. I felt the quality of the service let them down. By that I mean the attentiveness and attention to detail you would hope for from a place billed as boutique in a special location.

Leisure Partner

10/10

Exceptional

06 Jul 2019

Simon

10th anniversary

Stayed in this wonderful hotel as part of our 10th anniversary. The building itself is wonderful and in such a beautiful and quiet location, on the estuary. The staff were polite, friendly and accommodating. The room was wonderful (Victorious indeed)! We particularly enjoyed eating our delicious breakfast on the veranda and our early evening drinks in the garden. My only minor complaint would be the door to the veranda slammed shut, which shook the building and was heard and felt in our room.

Partner