Name: Careys Manor Hotel and Spa
Address: Lyndhurst Road, Brockenhurst, GB

8/10

Excellent

13 Jul 2026

Caroline

The breakfast was really good the service was excellent. Our room was clean and well maintained. The only slight negative I had was that the dinner menu in the main restaurant was uninspiring and not brilliantly executed. Although the service was constantly of an excellent standard.

Partner

10/10

Exceptional

11 Jul 2026

Louise

Having considered a few options I’m so pleased we decided to stay here. The staff are wonderful, the facilities were excellent, and it was such a beautiful place to stay. Can highly recommend.

Partner

10/10

Exceptional

08 Jul 2026

Moira

We have been visiting Carey’s manor for the last 25 years. In our opinion it just gets better. There are 2 restaurants currently on site, with a 3rd due to reopen later in the summer. We ate at the Zen Garden restaurant this time, and was excellent. The Senspa is well worth a visit and the treatments are expensive but worth it. The location in Brockenhurst is very convenient, with pubs, restaurants and shops within walking distance. Also lots of walking routes from the hotel.

Partner

10/10

Exceptional

03 Jul 2026

Kat

It was all excellent. The food was incredible, staff so helpful especially during the hot weather!

Partner

8/10

Excellent

29 Jun 2026

robert

No air conditioning, just a fan in the room. Corridors were like a sauna. When getting ready for a wedding reception found there was no hairdryer in room, attempted to ring room service and reception, but no-one answered the phone. Had to go to reception in person to request one, which then took half an hour to appear.
Spa facilities were excellent with very helpful staff. Plenty of choice at breakfast.

Partner

4/10

Poor

30 May 2026

Rachel

Never stay here in the summer! A lovely hotel with a great spa but sadly the staff were not interested. Our room (6) was boiling hot, far hotter than 2 other hotel rooms we have slept in over this May 26 heatwave. When we raised this at check in and explained that we would not be able to sleep in the room we were given a spare fan that simply moved the hot are around. The whole upper corridor of the hotel is oppressive and our room was swealtering all night. No one checked on us or offered to help and when we handed in our key this morning no one bothered to ask if we’d had a good stay. Sadly we won’t be back.

Partner

10/10

Exceptional

28 May 2026

Gregg

Fantastic location , super lovely staff , facilities wonderful .. spa / gym / restaurants all so good .

Partner

10/10

Exceptional

24 May 2026

Sharon

Fabulous relaxing break with an amazing facilities. We treated ourselves to a spa day, ate in both of the restaurants. Breakfast was excellent and the staff very attentive. Have already rebooked

Friends_and_family Family

10/10

Exceptional

10 May 2026

Stacey

Lovely hotel

Partner

6/10

Pleasant

10 May 2026

Rupa

The only reason we booked the hotel was so that we could use the spa. However, we were not able to do this as the jacuzzi and pool were cold, the receptionist knew this but didn't tell us as we were walking through. Also we were told that we cannot use the hydro pools due to some issues with the chlorine. There was no empathy shown, not any goodwill gesture offered. It's a complete disappointment.

The room itself is very dated, the shower was not very nice to use, kettle was dirty and you can't keep the curtains open as you can see other people sitting out on their patio.

At breakfast, it was looking very bare as it wasn't being stocked up continuously, we ordered breakfast from the menu which took an extremely long time to come out.

Partner

4/10

Poor

06 May 2026

Dominic

The hotel lovely & is in a lovely area with nice grounds & staff were very helpful & friendly.
But…
Being a cancer patient I get very hot & cold so always book a room with air conditioning ( we even have it home !)
The air conditioning in the room was being refurbished & I was not told this until I couldn’t find the remote control. We had a fan & had to leave the window open so not a good sleep due to noise outside & being hot.
So we went to the spa, pool was to cold for me so Hot tub it was.. no that wasn’t even bath temperature. The sauna / steam rooms were tiny 4 people max & they were full. So we left.
Dinner, 4 restaurants I think & Only offered a table at one of the restaurants ( Thai ) which was very nice.
Continental Breakfast was ok & wasn’t busy & fancied cooked food, but waited 45 minutes for eggs on toast !
Coffee ran out & no staff to be seen. So we left..
My wife liked the place so maybe it’s just me being ill with lack of patience & wanting everything to be perfect !!!

Partner

10/10

Exceptional

02 Apr 2026

Nicola

Wonderful relaxing experience

Partner

6/10

Pleasant

11 Mar 2026

Christine

Hydrotherapy upgrade expensive at nearly £40

Self

10/10

Exceptional

05 Mar 2026

Ian

Great location a 15 minute from the centre of Canterbury. Very clean , great breakfast with lots of choice & wonderful hosts. Would stay here again & highly recommend . Definitely 10 out of 10.

Leisure Partner

10/10

Exceptional

04 Mar 2026

Andy

Great spa facilities and very helpful staff

Partner

10/10

Exceptional

01 Mar 2026

Richard

We treated ourselves to a two night stay, a chance to relax after a period spent dealing with serious health issues.
The lady on reception was very pleasant and helpful and remembered our names throughout the stay.
Our room was clean and comfortable, everything you'd hope it would be.
We didn't use the spa facilities, but the pool and jacuzzi area was good, and very quiet at around three to four o'clock.
Night one we ate in the Thai restaurant; food, service and atmosphere all good. Second night we were in the Cambium restaurant, which doubles as the breakfast room. The menu was quite restricted, and we should have asked for, or been offered, the all day menu, which is more extensive. But the meal we had was fine.
Breakfast is a free buffet, or a paid for cooked option. We tried both, no complaints.
This is not a cheap hotel, but the prices for additional food and drinks was not excessive. A couple of G and T's was £16.60, which I thought was reasonable.
The hotel is ideally situated for access to the New Forest, Lymington, Lyndhurst, Beaulieu and the coast, even the Isle of Wight.
Finally, a shout out to the hotel staff. Even the younger ones were, without exception, friendly, polite, and helpful, and made us feel like valued customers.
We will stay here again I hope, and there is even a loyalty card, offering the chance of a free one night stay with breakfast!

Partner

8/10

Excellent

26 Feb 2026

Jacqueline

Spotless rooms, lovely spa, beautiful breakfast.

Partner

10/10

Exceptional

15 Dec 2025

Terence

Room clean and tidy

Partner

10/10

Exceptional

16 Nov 2025

Peter

Very comfortable room and bed. Everything was spotlessly clean. All the staff were friendly, welcoming, and courteous.
Food was very good.
Spa was excellent

10/10

Exceptional

09 Nov 2025

MARIA

The room was clean and comfortable. The only thing is that the room access card felt to work and we were on the last corner of the hotel. They should advise not to put it near the mobile.

Partner

8/10

Excellent

31 Oct 2025

Michael

we did use the spa but did use the pool area > in average condition.
The staff were very friendly.
The continental breakfast was good. The selection of cheese and met good be expanded. You had to pay for a cooked breakfast. The cooked breakfast had small portions.
The breakfast staff were very friendly..

Friends_and_family Friends

8/10

Excellent

31 Oct 2025

Lorraine

Great staff ( susie ) . food was fantastic.
only thing missing would say, i thought we should have been informed that there was work going on and a wedding.
Definitely will be back .

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Lynne

Lovely old hotel in a charming part of the New Forest. Enjoyed the spa.

Leisure Partner

8/10

Excellent

18 Oct 2025

michelle

Lovely relaxing night away. Comfy bed, clean room.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Neil

Spa and rooms were excellent!

Leisure Partner

8/10

Excellent

27 Sep 2025

Vera

The Spa was excellent. Girls were lovely and well trained.

The only criticism I have is the Hotel is not geared up for Solo’s. I am widowed, have visited before with my husband and have fond memories of a happy time. This time I stayed for a week on my own. On arrival there was a bottle of Prosecco in the room, with a note addressed to me. They had left two glasses which made me feel sad. There was never a table laid for one person . Each time I was led to a table it was always laid for at least two. I think a little more thought could go into where they place single people.

Leisure Self

10/10

Exceptional

22 Sep 2025

Gillian

A very enjoyable 3 night stay at Carey’s Mānor Brockenhurst whilst my husband took part in a New Forest Bike Ride. We have stayed here before& have always had a pleasant time. Staff are very friendly & the hotel is very well placed for walking the surrounding forest areas. The spa at the hotel is also an additional plus which can be used free of charge if you are staying at the hotel although you have to pay extra if you have a massage etc - swimming pool & sauna etc are free

Partner

8/10

Excellent

20 Sep 2025

Peter

Great great food, ate in both the Zen and Cambria restaurants. My partner loved the massage that she received. Helpful and friendly staff. A real gem of a place. Hopefully, at some point, they can open up the yoga to hotel residents.

Leisure Partner

8/10

Excellent

16 Sep 2025

Starla

The pool, sauna closed at 8pm. This is too early to enjoy after dinner. Extended hours would accommodate more use.
Often, there was no staff at the front desk while guest waited for check in or check out.
Suzy was the most consistent and available staff at the desk. Excellent interpersonal skills.

Leisure Self

6/10

Pleasant

15 Sep 2025

Robert

The rooms were outdated, especially the bathroom.
Bed was comfortable, nice gym and pool.
Breakfast was expensive for hot food.
I would not recommend as a VIP property and the cost is high for what you get.

Leisure Partner

10/10

Exceptional

15 Sep 2025

R L

Great stay

Great stay will certainly return a little disappointing about breakfast but restaurants excellent.

All staff helpful and courteous.

Partner

4/10

Poor

14 Aug 2025

Lee

The property is in need of some love. No AC in any rooms. The property feels old and dated. The spa area and facilities felt old, dark and dingy. The food options for breakfast were limited, and even the cooked food that you could order was average, absolutely 0 love going into the cooking. The overall quality of this hotel is more like a 3 star trying to be a 4 star. With a bit of investment and care, I think it could be a beautiful place. Until then, it’s stuck in the year 2000 and needs modernising.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Pamela

Near amenities and pleasant surroundings

10/10

Exceptional

30 Jul 2025

Dennis

Excellent check in. Spa was fantastic. Very professional but friendly staff.

Leisure Partner

6/10

Pleasant

08 Jul 2025

David

Stayed in better hotels for the price

Ice looking hotel and staff very good esp reception, hotel bit dated and rooms the same over priced even the pool area is a bit dated , no air cond in rooms and they were mega hot , also first room we had the bathroom floor was dangerously slippy they were good and moved our room . Could have been much better which was a shame

Partner

4/10

Poor

30 Jun 2025

Debbra

The First room we were shown was not as expected. Bed was not twinned.
Second room was better but not as clean as it should have been. No time left to enjoy the pool or jacuzzi.
Bed very comfortable, breakfast ok

Leisure Partner

8/10

Excellent

01 Jun 2025

Josh

It was a lovely stay but sadly no milk in the room which is fine but I like a nice coffee and shame no chill but still nice.

Partner

10/10

Exceptional

28 May 2025

Nicholas

Fabulous stay. Great staff and facilities.

Leisure Partner

10/10

Exceptional

26 May 2025

Richard

It was fantastic

Leisure Partner

8/10

Excellent

17 May 2025

Sarah

Hotel is in a perfect location and walkable to some excellent local restaurants. Spa facilities were really lovely. For the amount paid I did expect a better room and bathroom facilities as these were looking a bit tired. I was a little surprised to have to pay extra for any hot breakfast choices ( this was in our booking terms but I’d not read the details in full, my miss). The continental buffet was very fresh and well stocked. Whilst we enjoyed our stay I did expect a bit better quality room for the cost.

Leisure Partner

6/10

Pleasant

20 Apr 2025

James

We decided to stay for one night at this hotel and tbh it was distinctly average for the money. The main part that really let the stay down was the Cambium Restaurant with the food just being terrible. My partner ordered the mussels and when they arrived they were off and the small was rancid.

The venue for the restaurant was essentially a repurposed event room and as such there was zero mood/atmosphere with the staff wandering around all looking completely as if they didn’t want to be there.

The best part of this hotel was the Spa…but it does need a little updating as all the rooms were a little tired (mosaic tiles coming off the floor/walls and rattling air conditioning units in the treatment room)

Lovely location though and very close to the new forest for walks and bike rides.

Wouldn’t stay at this hotel again

Leisure

8/10

Excellent

26 Mar 2025

Sarah

Beautiful wooden panels in reception and main staircase. Beautiful area. Very friendly and helpful staff. Massage and spa facilities were good. We had a massage and paid extra to use the spa. The only downfall was an uncomfortable bed.

Leisure Partner

8/10

Excellent

06 Mar 2025

Amelia

The staff were lovely, only small issue lied in the layout of the room with there being no plugs by the bed unless you dive under the mattress which was near impossible, and no holder for the soap or toilet roll, these are small quality of life changes which could be fixed super easily! Other than that, the room was lovely with a gorgeous garden view and we were made to feel very welcome, really recommend the spa facilities

Leisure Partner

10/10

Exceptional

27 Feb 2025

Mohammed

Superb service! Clean hotel and friendly staff.

Leisure Partner

10/10

Exceptional

15 Feb 2025

Joshua

Perfect

10/10

Exceptional

18 Jan 2025

Mike

Wonderful hotel and spa. Our room was very nice and quiet. Senspa was great and relaxing followed by an excellent meal in the Thai restaurant.

Leisure Partner

8/10

Excellent

07 Jan 2025

Stephen

Very good location for visiting the New Forest.
Pool steam room & Sauna adequate, but could be crowded if hotel was fully occupied.

Leisure Partner

10/10

Exceptional

10 Dec 2024

Sadhvi Bhagawati

I spent 4 beautiful days there and the staff/team were SO wonderful. They went out of their way to be accommodating to my dietary needs and so many other things. They were absolutely lovely. The hotel itself and surrounding areas were gorgeous.

Leisure Self

10/10

Exceptional

13 Nov 2024

Olivia

A magical countryside getaway!

This was my third stay at Careys Manor and it was just as good as I remembered. The building is beautiful and the team is very welcoming and friendly, there is a real family atmosphere amongst them. The Sen Spa facilities are 10/10, and the treatments are amazing - pure relaxation and I looked 10 years younger after my facial. Highly recommended!

Partner

8/10

Excellent

11 Nov 2024

Janet

Staff very friendly and helpful

Leisure Self

10/10

Exceptional

26 Oct 2024

Ian

A very lovely few days

6/10

Pleasant

05 Oct 2024

Nadia

Average

The staff are really friendly, but the hotel itself could do with modernising. Our bathroom was really old with a shower not suitable for someone over 5.9, our room was boiling hot with no way to cool it down, and they didn’t replace the toiletries. Also you have to pay extra to use different spa facilities which wasn’t clear, making the experience much less relaxing.

Partner

8/10

Excellent

22 Sep 2024

Nicky

Very nice staff, hotel decor a bit 1990s

Leisure Partner

10/10

Exceptional

20 Sep 2024

Timothy

Beautiful area, great hotel, friendly staff. Three restaurants onsite.

8/10

Excellent

04 Sep 2024

John

It was great. Particularly good having three restaurants. But I can be very picky. All about the breakfast. The coffee wasn't great. The bacon was underdone - it doesn't need to be really crispy but it does need a bit of brown to develop the flavour. The marmalade wasn't that good either.

One other thing, which I suspect may be common to all hotels these days. They wouldn't give me a paracetomol when I really needed one. Probably something to do with health and safety. But really?

Leisure Partner

10/10

Exceptional

22 Aug 2024

Dmitry

A new Forest gen

Leisure Partner

10/10

Exceptional

19 Aug 2024

Nigel

Would highly recommend Carreys Manor, staff go out of their way to help. All 3 restaurants the food was excellent as were the pool and spa. The room faced the garden and was well appointed with modern bathroom and large smart tv and comfortable bed and furnishings. Can’t see why not 5 star.

Leisure Partner

10/10

Exceptional

06 Aug 2024

Padmani

Lovely place to stay in Beaulieu

Leisure Partner

10/10

Exceptional

31 Jul 2024

Olivia

Very relaxing place to stay with a beautiful garden. The pool and other amenities are great although it is a bit annoying you can’t use them after checkout. The restaurants are amazing and the staff is very kind and helpful

Leisure Partner

10/10

Exceptional

29 Jul 2024

Elizabeth

Had a lovely time at Carey’s Manor with 2 of my girlfriends. A spa hotel easy to get to from London, no car required. The price was good and the spa upgrade is definitely worth it. Breakfast was a very good selection and cooked extras were reasonably priced (boiled eggs for a couple of quid, eggs royale for 8 quid). I simply do not understand some of the other comments about the price not including the extras. Other spa hotels in NF are triple the price of this one. I had a great time and will be back.

Leisure Friends

8/10

Excellent

08 Jul 2024

Muhammad

Not worth the money but otherwise good

Overall a good experience. Customer service very good. Very polite staff. Could be more knowledgeable about the new forest area. Hotel itself very nice but could do with a refurbishment. Room was good but again could do with updating. Bedsheets very nice. Slippers provided are the worst slippers I have ever used at a hotel so definitely needs updating. Literally unusable. Service needs to improve in regard to reception. Very long phone wait times to reception. Staff always absent from reception and need to wait. Checking out there was a queue of about 20 people and 1 receptionist. Spa cant comment as didn’t use. Breakfast not very good. Well the buffet wasn’t. Other than the bakery items everything else was definitely lacking. There were not many options. If you wanted actual food had to order separately for even more money. Overall good but could be better especially when you are paying over £250 a night.

Partner

8/10

Excellent

19 Jun 2024

James

Fine if you're not too picky!

Hotel and Spa staff are excellent. Location in the New Forest is ideal and I regularly recommend Brockenhurst as a good location to base oneself.

The hotel is OK but slightly disappointing given it's price point and premium positioning. Room are tired and slightly under equipped, the spa area is a little dated with free access only including the basic pool and steam room/sauna and the breakfast, although offering a good range of options, became rapidly depleted. We had a basic room for ~£225 and for this money, I'd expect a little more.

Partner

10/10

Exceptional

16 Jun 2024

Sharon

Relaxing stay with excellent service

Amazing hotel and spa and have been a number of times. Stayed for two nights and had an amazing spa day with two treatments.
Decided to upgrade to a superior garden twin room which was adequate but if I was being extra picky there are a couple of observations that would have improved the room itself.
There was no safe or full length mirror and the wardrobe and draw space were tiny also there was nowhere to sit in front of a mirror to apply makeup and dry our hair.
I want to emphasise non of this affected our stay and is purely feedback based on the quality of the hotel and the cost of upgrading our room and we will definitely be back.
We came to the conclusion that the room was not specifically designed for those of us that need constant reassurance that we leave the room looking our best and our skirts are not tucked in our underwear.

Friends_and_family Family

8/10

Excellent

03 Jun 2024

Paul

Great but pool a bit small

All good. Swimming pool and associated facilities such as jacuzzi, sauna, steam room too small if lots of guests are using the pool as was the case on Saturday afternoon. Sunday morning at 0800 was empty so we managed to enjoy the facilities then but Saturday afternoon was literally packed and not a great experience.

Partner

8/10

Excellent

07 May 2024

Philip

Fantastic hotel just one hiccup...

The hotel was amazing, the room was a very good standard. The only let down was not being able to have dinner at the hotel.
Only 2 out of the 3 Restaurants were open and it waa May Bank Holiday weekend.
This meant going out to a local pub for dinner which is not what we wanted.

Partner

10/10

Exceptional

02 May 2024

Robert

The hotel is situated in lovely grounds with beautiful landscaping full of bird song.
We went for 2 nights to rest after a very busy 2 weeks with family.

Leisure Partner

8/10

Excellent

17 Apr 2024

Delia

An honest review!

To be honest I should have booked directly with Carey’s Manor. Probably my fault but I did not realise that I was booking only a room for my husband and I, no breakfast!
Things have changed now one has to pay for a cooked breakfast and with you also the continental one!
Carey’s Manor were very understanding and gave us complimentary continental breakfasts.
Now they allow dogs to stay which put us off even though guests with dogs are given dog friendly rooms. One bounded up to us as we sat outside our room in the garden and messed in front of our room! It’s so reliant on owners restricting their dogs on a lead and this didn’t happen!
However the stars I gave is because the staff are amazing and are trying to cope with all the after financial effect of Covid. Plus the food is very high quality. Although the Zen Thai restaurant food could be better.
So much to recommend with their facilities but be careful who you book through!
I’m just grateful for such understanding and amazing staff at Carey’s Manor who want one’s stay to be the best.

Partner

10/10

Exceptional

01 Apr 2024

Qi

Great location.

Leisure

4/10

Poor

10 Mar 2024

Jamie

Stayed here a few years ago and everything was included in room rate (SPA access, cooked breakfast), there appears to be a management decision to now charge extra for these things which just feels “tight”. Personally I would rather have a more expensive room rate and ensure these items are included than pay for all these extra “add-ons”. Rooms and spa area look tired, needs overhaul and some money spent to keep property at a 4/5 star level.

Leisure Partner

10/10

Exceptional

16 Feb 2024

Brian

A good size comfortable room with garden access. Breakfast was well organised and all the staff very kind and helpful.

Leisure Partner

2/10

Poor

09 Feb 2024

Mrs Susan

Disappointing and does not resemble the website photos. In reality the Hotel is tired and in need of refurbishment. Our room on ground floor was functional at best, 1980s styling, pillows like rocks, the bathroom very cramped and washbasin chipped & stained.

No direct access to the Spa /Pool area from the hotel - you have to go outside in your thin robe to gain access. On a cold wet February day, far from ideal.

Spa & pool area is dark, dingy and utterly depressing. Additional £39 for access to the slightly better area - dont bother!!

Hotel staff were without exception, friendly and helpful. Breakfast buffet was plentiful, but extra cost for hot dishes.

Would we return NO … would we recommend NO

Leisure Friends

8/10

Excellent

26 Jan 2024

janice

Very relaxing stay.

8/10

Excellent

26 Dec 2023

Tamsin

The French bistrot was a little overpriced for the quality of food and the interior, but apart from that it was a very pleasant stay. The hotel was quiet and easy to get to. The swimming pool, sauna, and steam room were a welcome addition without having to pay extra.

Leisure Partner

10/10

Exceptional

13 Nov 2023

Sarah

We had a great stay at the hotel and spa day. This is the second time I stayed in the hotel and the staff were as helpful and friendly and couldn’t do enough to help

Friends_and_family Family

10/10

Exceptional

02 Nov 2023

Verified traveler

Comfortable and relaxing stay

Friendly staff, comfy bed and a spacious garden room. Access to the spa facilities was excellent. Breakfast buffet is well stocked and good variety.

Partner

10/10

Exceptional

17 Oct 2023

Richard

Wonderful hotel with great staff,look forward to revisiting soon.

Leisure

2/10

Poor

10 Sep 2023

Verified traveler

Not worth your money

The hotel is very exhausted and understaffed. Our stay was very uncomfortable, and it felt like we were staying in a hostel.

Partner

10/10

Exceptional

07 Sep 2023

Paul

A wonderful, relaxing first stay.

Our room was spacious and very well equipped. All seemed clean and well maintained.
As it was our first stay at Careys Manor we were not aware of the outside, patio space available on the lower floor. However we were able to leave the large juliet balcony window open all night on the first floor and enjoy the fresh air.
Breakfast was delicious and staff could not have been more helpful and friendly.

Partner

6/10

Pleasant

03 Sep 2023

Verified traveler

Not worth the price

Felt very tired, especially the spa facilities. Definitely not worth the price paid. Our initial room was next to the spa and there was such a loud droning noise that we asked to be moved. The second room was fine but hot, with zero ventilation and an ineffectual bathroom fan.

Partner

10/10

Exceptional

28 Aug 2023

Natalie

Staff were very helpful. Room was lovely as was the breakfast. Great location too

Leisure Partner

8/10

Excellent

19 Jul 2023

Talitha

We had a lovely stay for a long weekend. The staff were friendly and attentive. The spa treatments were amazing, the food in the Thai restaurant was lovely.
The only downside was the room above ours decided to be awake and stomp around above our head at 5.30am on Tuesday morning. A little more consideration for other guests would have been nice!

Partner

8/10

Excellent

17 Jun 2023

Neil

Bathroom let down

Wonderful place but the bathroom was tired and needed maintenance. Drains blocked and smell given off.

Partner

10/10

Exceptional

05 Jun 2023

Michael

Great place

Great place to stay great choices of menus and resteraunt tia very good

Partner

8/10

Excellent

27 May 2023

Sandra

Perfect setting for our mum and daughter spa trip. Staff were so friendly and helpful. Gorgeous rooms and nice selection of gins.

Friends_and_family Family

8/10

Excellent

10 May 2023

Jill

Nice stay

We had a nice room and parking was included so we didn’t incur any fees to park which was good. We were there for a wedding and the venue, food and service were great!

Partner

10/10

Exceptional

08 May 2023

James

Beautiful but needs an environmental thought...

It was beautifully relaxing, amazing spa massage treatment and pool area.
A few updares on going a bit greener would be nice, less plastic bottles etc but thats not a slight on the hotel, its a beautiful place and super relaxing!

Partner

10/10

Exceptional

22 Jan 2023

James

Amazing stay for the weekend

Leisure Partner

10/10

Exceptional

18 Dec 2022

gloria

Will return again

Lovely stay and excellent service and staff brilliant Will return and have been a few times in the past. Would highly recommend the Thai restaurant, breakfasts very nice

Partner

10/10

Exceptional

07 Nov 2022

Helen

The bar service could be improved: the bar man wasn't a bit grumpy and table clearing was lax

Leisure Partner

10/10

Exceptional

13 Sep 2022

Kevin

Lovely weekend

10/10

Exceptional

29 Aug 2022

Neill

Good service from the moment we pulled up to check in. Excellent food in both the Cambium and the French restaurant. Great Spa with excellent treatments.

Leisure Partner

10/10

Exceptional

20 Aug 2022

Melanie

I had a 2 night stay at Carey’s manor it was fantastic food excellent swimming pool good cleanliness excellent staff friendly would definitely recommend this hotel to friends and family

Partner

10/10

Exceptional

14 Aug 2022

Graham

Fabulous Hotel

Stayed for a wedding, beautiful location, great venue. Hotel room was very large with super king bed. Staff were very friendly and food was amazing.

Friends_and_family Family

6/10

Pleasant

29 Jul 2022

Maxine

Lovely staff, poor management & communication

We stayed for one night for a spa break. We rarely leave public reviews but on this occasion it feels like the only opportunity to give the hotel some feedback. From planning our trip to when we left, we experienced many episodes of miscommunication or lack of communication, confusion and small inconveniences which added up to a less than relaxing stay. There were discrepancies in the information given by the spa reception and reservations team about availability of spa treatment slots, and by the hotel and spa receptions about how we should coordinate check out/use of spa changing rooms (we had treatments booked at 10.30am on the day of check out, check out time is 11), the facial treatment did not match the online description, no information given to us that 2 out of 3 restaurants were closed on the night of our stay, no information given that the zen garden restaurant only serves a limited spa set menu at lunch and not a la carte. Pool area tired and not that clean. Could only get a dinner booking at Cambium at 9pm online. I left a message to ask if we could have an earlier table as I’m 7 months pregnant and it’s difficult to eat that late. Nobody responded. In the end, we went to the restaurant at 8.15pm. It was not busy and we were seated immediately. In the rooms, our bed base lacked a valance so the first thing we noticed was an ugly fire resistant tag. The patio chairs were dirty (clumps of moss). Staff are friendly, polite and helpful but the management is lacking.

Friends_and_family Family

10/10

Exceptional

28 Jul 2022

MARK

Outstanding from arrival until departure

Outstanding from arrival until departure 2 days later. We had a wonderful room with four poster bed, enjoyed a different restaurant each night with great food and service. The spa was very enjoyable and the upgrade to the Senspa certainly worth buying. The staff throughout were exceptional, and breakfast was excellent. We are already checking calendars for our next visit.

Partner

10/10

Exceptional

24 Jul 2022

Katherine

Amazing hotel, spa facilities and restaurants.

Partner

6/10

Pleasant

23 Jul 2022

Pauline

Nice hotel with lovely staff, especially at the spa.

Leisure Self

10/10

Exceptional

22 Jul 2022

tony

A very comfortable and friendly hotel with excellent air-conditioning in the room 😊 lovely toiletries from the White Company. Excellent breakfast 😊

Leisure Partner

10/10

Exceptional

20 Jul 2022

Karen

Beautiful hotel in the heart of the New Forest

Leisure Partner

10/10

Exceptional

11 Jul 2022

James

Like many of the other reviews I've read - the staff are very helpful and friendly. This applies to everyone we came in contact with - from front-desk, restaurant and cleaning. The lady at reception (Suzy) even managed to pilfer a couple of breakfast sausages away from the restaurant for our dog!

Despite there being a couple of large weddings going on that weekend - we didn't hear any noise.

Finally, it is a beautiful location - just 5 mins walk away from open land and forest trails

Leisure Partner