Name: Residence Hotel Gloria
Address: Via Enrico Toti, 30, Palermo, 90128, IT

2/10

Poor

20 May 2026

Matthew Peter

This hotel is in a very dirty area of the city. Litter and dog mess everywhere, be wary at nighttime.The hotel itself is not great, checked in with no info at all from the lady behind the desk and that was the last I saw of anyone. No room cleaning no towels changed no toilet roll nothing. The room was very dark no natural light. There was a window that looked out on to the stairwell but I had to keep the curtain closed as people would have been looking at you in bed. Expedia should be ashamed of themselves for not checking out the properties they advertise especially as there is so many bad reviews

Self

10/10

Exceptional

01 Apr 2026

Frederick

Good location

Partner

2/10

Poor

19 May 2025

Jolyane

L’hôtel à accepter que nous arrivions tard compte tenu de notre heure d’arrivée à l’aéroport. Cependant, aucune indication quand à l’arrivée sans réceptionniste, nous avons patientez dehors sans réponse au téléphone ni à l’interphone, puis quelqu’un a fini par nous ouvrir sans explication et nous avons de nouveau patientez jusqu’à comprendre que nous devions nous même entrez derrière le comptoir de la réception et prendre nos clés de chambre.
La chambre était bruyante et vraiment très sale, nous avons même eu une salle de bain avec la chasse d’eau qui se transformait en fontaine pour inonder la salle de bain.
Nous avons fait par de ce problème dès que possible, la réparation a été faite dans l’après midi, cependant pas de geste, ou de réelle excuse de la par de l’hôtel pour la gêne occasionnée.
Le seule point positif est l’amabilité de la réceptionniste que nous avons heureusement croiser pour notre problème, malgré le fait qu’elle parle uniquement italien.

Leisure Partner

2/10

Poor

17 Aug 2022

Rosetta

There was no at the reception desk. The property manager accused me of lying about my kids because there were 2 single beds joined but we were 3 people. My daughter had to sleep in the middle of the 2 beds . The pillows were uncomfortable . There was 1roll of toilet paper. I had to go buy my own. I had no internet service. The kitchen was somewhat clean but you could see their storage room that was messy Nd made kitchen aesthetically unappealing. The night table and desk shelf was dusty .

8/10

Excellent

19 Sep 2016

Liz

Good Hotel on a budget in an unexpected area

This small hotel was clean and neat with good furnishings except for the tiny shower which was in need of repair. The hotel staff are helpful. The desk is only manned sporadically and one must ring a bell for attention. It is on a dead end, tiny residential street where one would not expect to find a hotel. The street is not shown on some maps. It is near the University which is in walking distance if you know where you are going.

8/10

Excellent

29 Oct 2015

Verified traveler

Good value intro to Sicily

In a (trashy, safe, authentic) residential neighborhood 20 minutes walk from sights (fine with me) and convenient with just a couple of blocks from a deli, bakery, wine shop and supermarket. It may be more a residence hotel so you get a set of three keys and ring the bell at the front desk to get service, which was good when required. Everything was as described, locals were great, just a bit different from what I'm used to. Palermo grew on me when the rain stopped.

10/10

Exceptional

24 May 2015

Bruce

Modern, Clean Hotel at a Very Reasonable Price

A very moder, clean hotel located close to the train station and the university.

10/10

Exceptional

10 Jun 2026

Raimund

Erstaunlich gut, hatte erst Bedenken da das Hotel in einer nicht besonders einladenden Umgebung befindet. Hotel ist sauber und zweckmäsig.
Leider sind die Zimmer sehr hellhörig und es sind alle Gröuche aus dem Treppenhaus und den Nachbarzimmern zuhören. Das Zimmer hatte kein Fenster nach außen sondern nur zu einen Belüftungsschacht. Die Lage ist super, die Altstadt ist fußläufig und der nöchste Supermarkt ca. 100 Meter entfernt. Gerbe wieder

Self

2/10

Poor

14 May 2026

Paolo

Stanza buia perché si affacciava sul cavedio interno, quindi buia e umida perché il sole non ci batteva mai; angolo cottura con il lavello appoggiato su una pedana di legno, serranda bloccata a metà con manopola manuale rotante, bagno umido e con un odore forte di fognatura, rumori provenienti dalle scale, in quanto le porte erano leggerissime; pavimento sporchissimo. Frigo comodo e funzionante, wi fi veloce e tv non funzionante.
Personale gentile.
La posizione era comoda perché vicina alla stazione del treno Palazzo Reale-Orleans

Self

4/10

Poor

13 May 2026

takashige

金額は安かったのであまり文句は言えませんけど、準備不足です。

Self

4/10

Poor

12 May 2026

takashige

スーパーマーケットがありました

Self

8/10

Excellent

03 May 2026

Sandro

Boa estadia. A localização não é muito boa, mas o ambiente é confortável e limpo, conforme o anúncio.

O check-in foi fácil . A cama é confortável, o local é silencioso e o banheiro estava em bom estado.

Pelo preço, estava muito bom.

Wi-fi quase inexistente e não tinha tomadas perto da cama.
Experiência razoável.

Self

6/10

Pleasant

01 May 2026

Hass Fangel

Kvaliteten af indkvartering svarer nogenlunde til prisen. Personalet var meget hjælpsomme og imødekommende. Receptionen talte rimelig engelsk. De reklamerer ikke med at de har en tagterrasse, nok fordi der ikke er nogle møbler.
Der er et stort supermarked med delikatesse afdeling ca 300 meter fra hotellet. Bus og Metroen er ca 5 min gang. Der er ingen larm i området.
Hvis jeg kommer til Palermo igen vil jeg ikke udelukke at overnatte der igen.

6/10

Pleasant

12 Aug 2024

shahanaz

The hotel is close to the bus and train stations, and the area is relatively dirty, but the hotel and rooms were perfectly cleaned. Electrical appliances function there barely. There is almost nothing functional. The area was also quieter than other parts of the city. The kitchen needs to be repaired and needs a little more cleaning as no one uses that part. The shortage of electrical power was causing lots of trouble. I was even unable to use the hairdryer with the hot air blower. The cleaner girl was very helpful, and she kept my room clean and tidy always. The communication with the hotel owner was always great. They even let me in early.

Business Self

4/10

Poor

29 Jun 2024

María Dolores

Habitación con lo imprescindible descuidada con ruido permanente de la caja de electricidad. Sin ningún útil de cocina. Figura que están dentro de los dotación del apartamento. En resumen no volvería nunca.

6/10

Pleasant

08 May 2024

isabelle

hôtel simple pour quelques nuits , dans un quartier calme à quelques minutes de la cathédrale mais personnel à l’écoute pour une arrivée tardive

Friends_and_family Friends

4/10

Poor

01 Jan 2024

Achille

Delusione

Il soggiorno seppur breve non è stato un buon soggiorno.

10/10

Exceptional

23 Oct 2023

Yoselyn Maria

Es un alojamiento bueno, limpieza dentro de lo normal si lo compraras con el precio que se paga.

4/10

Poor

18 Aug 2023

Gaia

La pulizia non è il suo forte. Non abbiamo mai visto la proprietà. Cucina disponibile ma inutilizzabile.

Leisure Partner

8/10

Excellent

07 Aug 2023

Laure

Un hôtel plutôt sécurisé, avec deux portes qui se ferment à l’entrée puis les logements individuels à l’intérieur, rue un peu bruyante et un peu sale mais il y a le bus 109 à proximité qui va dans le centre donc très pratique, quelques commerce et tabac (pour acheter les tickets de bus) à proximité.
Lieu assez ancien mais correct
Personnel ne parlant pas très bien anglais mais on a réussi à bien se comprendre
Bon séjour

Leisure Family