Name: Diamond Hotel Kuta Bali
Address: Jl Raya Kuta, 39, Kuta, 80361, ID

Diamond Hotel Kuta Bali

Bali · Indonesia

20 reviews shown

2/10

Poor

30 Jul 2024

Kerry

Iv never stayed in such an unkept hotel, the mould in the room was so bad I asked to move, which was alittle better, I was so upset I didn’t want to be there, I stayed up most of the night looking for another hotel, we ended up staying for breakfast which was just so horrible, didn’t even finish it , I asked for a refund this is still in despute.

Leisure Friends

6/10

Pleasant

28 Apr 2023

Masateru

The area of AC cool air is coming is full of molds. It is not so good friend m the hygiene point of view. I guess some people can be sick due to this.

6/10

Pleasant

30 Jul 2020

Verified traveler

Solo traveling

It was Abit problematic stay started due to room smell , however after checking some rooms, I figure out one and it was ok.

Self

4/10

Poor

20 Feb 2020

Ashwini

Once is enough

Made to stand at reception for 1 hour on arrival

Friends_and_family Family

2/10

Poor

25 Dec 2019

Felix

Booked 2 rooms for 2 consecutive nights (requested for side-by-side but was not granted). Aircon was not working in one of the rooms, requested for room change butEngineering assistance but

Friends_and_family Family

10/10

Exceptional

07 Jan 2019

Riri

Nice, room facing the pool. but the water of the \"fountain\" on the window is bit dirty.

bit distance to walk to the beach but should not be a problem to those who enjoy walking. Or just grab a gojek :D

4/10

Poor

11 Sep 2018

Boedi Koernianto

It was overpriced for the service & facility ... towels were a little bit stinky ... swimming pool not clean so no one interested to swim ... room was basic ...

Partner

6/10

Pleasant

17 Aug 2018

Verified traveler

Nice stay

I am from UK. Stayed there for three nights. Nice swimming pool area. Computer terminals available for use with MS office, clean linen available upon request, hot and cold shower, English movie channels, lots of shops and restaurants nearby. Air con not good in the room. Lots of mosquitoes in the lobby and dinning area.

4/10

Poor

06 May 2018

Verified traveler

I almost lost my job because the internet connection is really bad. I cant even access any website at all. They dont even have wired cable for internet back up. internet is very important for me because i am working online. nothing special about breakfast. its always the same

6/10

Pleasant

17 Dec 2017

oscar

This hotel is to far from any good tourist places, the location is not convenient, I think you can get better location for the same price

10/10

Exceptional

07 Dec 2017

Barbara

Nice hotel with wonderful staff.

The staff went above and beyond to obtain transportation and area information. They were attentive and pleasant. The breakfast was delicious. The hotel was very clean. I'd definitely stay there again.

8/10

Excellent

20 Nov 2017

Verified traveler

Reasonably priced hotel, poorly soundproofed rooms

overall satisfactory. good service from staff.
Breakfast was simple but satisfactory for the price.
Room was poorly soundproofed , could hear noises from street, neighbouring rooms and corridors, especially with lots of tour groups , can be rowdy during breakfast and at night along the corridors.

Partner

8/10

Excellent

29 Jun 2017

Verified traveler

Good stay. Need to travel a bit to the attractions. Generally okay. Friendly staff

8/10

Excellent

15 May 2017

raj

I expected more from Holiday inn brand...

Stayed for two nights ...it was okay but if you are sensitive to noise, this is not right place for you. You hear all noise from corridors / adjoining rooms etc in your room. They have only queen beds, no choice of King bed. Food is okay.

8/10

Excellent

20 May 2016

Jeffrey

Nice hotel with friendly and helpful staff

I have a good experience during my stay and will go back there again whenever I have a biz trip or for my holiday.

10/10

Exceptional

29 Dec 2015

JIANQIANG

A simple hotel

The hotel is not near the beach,but there is a restaurant called Bali Nikmat near the hotel. The food is good, but price is too high. There are 2 holiday inn express in Bali. I prefer the other one.

Family

8/10

Excellent

25 Jul 2015

andrie

Nice hotel

Nice hotel at right location...

Partner

8/10

Excellent

22 Mar 2015

nz john

Inconvenient location but nice hotel.

We were recommended to this hotel by our taxi driver after we refused to sleep in the hotel in Legian village supplied as part of our package deal.
The hotel is quite new and the staff keep it very clean and tidy.
The breakfast is the same every day, which is fine if you like scrambled egg and machine made instant coffee.
The hotel appears to cater for Chinese tour groups and it was difficult to find a seat at breakfast on occasions. As we were the only non Asian guests at the time our complaints about not queueing and pushing in, fell on deaf ears.
Be aware that the hotel cars /taxis are far more expensive than those from the 'BlueBird', Taxi group, who appear to be scrupiously honest. The hotel will naturally steer you by any means towards there own cars even with untruths.

8/10

Excellent

06 Jan 2015

Verified traveler

Clean stay

Nice place to stay, not the best of locations, pretty average breakfast.

6/10

Pleasant

06 Jan 2015

Happy

Excellent staff who are courteous and helpful.

Wish there was cafe in the hotel as guests who are tired from an outing may find it convenient to have their meals in. However there are restaurants, cafés and eateries nearby. Traffic jams are really bad during Dec to Jan period.