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Courtyard Lake Placid

Lake Placid - NY · United States

5920 Cascade RoadView location

8.6/10Excellent812 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort9.0/109.0
Condition8.6/108.6
Location8.8/108.8
Neighborhood8.8/108.8
Quality8.8/108.8
Value8.4/108.4
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Lake Placid

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby. Stop by the hotel's restaurant, Courtyard Cafe, for dinner, or grab snacks at the coffee shop/cafe.

Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lake Placid?

This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite. Make yourself at home in one of the 96 guestrooms featuring refrigerators and flat-screen televisions.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

Read more about this hotelShow less

When you stay at Courtyard by Marriott Lake Placid in Lake Placid, you'll be near ski lifts, within a 5-minute drive of Olympic Center and Mirror Lake. This hotel is 9.9 mi (16 km) from Whiteface Mountain and 0.9 mi (1.5 km) from Ausable River.

Make yourself at home in one of the 96 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lake Placid? This hotel has 500 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 75 Pet max weight (per pet) in lb is 165 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 14.95 to 29.95 per person
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ausable River 1.5 km / 0.9 mi
Jackrabbit Trail 1.5 km / 1 mi
Main Street 1.7 km / 1 mi
Olympic Center 1.7 km / 1 mi
Olympic Jumping Complex 1.7 km / 1 mi
Lake Placid Horse Shows 1.7 km / 1.1 mi
Mirror Lake 1.8 km / 1.1 mi
Lake Placid Winter Olympic Museum 1.8 km / 1.1 mi
Lake Placid Public Beach 1.8 km / 1.1 mi
Lake Placid Conference Center 1.9 km / 1.2 mi
Lake Placid Club Golf Courses 2 km / 1.2 mi
Adirondack Equine Center 2.2 km / 1.3 mi
Mid's Park 2.5 km / 1.6 mi
St. Eustace Episcopal Church 2.5 km / 1.6 mi
John Brown Farm State Historic Site 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
Show 24 more facilities & services
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Newspapers
  • Luggage roomExtra charge
  • Grill/BBQ
  • Ski storage
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Courtyard Lake Placid

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Courtyard Lake Placid

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Courtyard Lake Placid

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Courtyard Lake Placid

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1

    Photos are not available for this room type.

    Courtyard Lake Placid

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    Courtyard Lake Placid

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Housekeeping
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wake-up service
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Courtyard Lake Placid

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Courtyard Lake Placid

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Courtyard Lake Placid

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Lake Placid

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Lake Placid

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 35 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable4 photos

    Courtyard Lake Placid

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Lake Placid

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Courtyard Lake Placid

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Courtyard Lake Placid

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard Lake Placid

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Courtyard Lake Placid

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Lake Placid

8.6
Excellent
812 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
8.8 /10
Quality
8.8 /10
Value
8.4 /10
Amenities
7.6 /10
100 reviews shown
4/10
Poor
28 Jul 2026
Jim
Breakfast the worst

Always begging for towels
8/10
Excellent
20 Jul 2026
Deborah
Excellent location, beautiful lobby. The housekeeping staff were friendly and helpful but never got to our room over two days.
Family
2/10
Poor
13 Jul 2026
Eli
This was by far the worst hotel I have ever stayed at in all my years of travel. When I checked in, the room was not made from the previous guest. There was the previous guest's hair still on the sheets and only one pillow. I ended up getting new sheets from the front and had to change them myself. I did not know Marriot had a self serve service. The room was beside an exit door and we heard it banging all night. Spiders all over the bathroom, the room stunk, the breakfast was terrible and frankly its a disgrace that Marriot attaches its name to this establishment. Received a partial refund, but not good enough.
Family_with_children
2/10
Poor
27 Jun 2026
Gerald Barbara
Shoddy rooms, broken sink, no maid service or room cleaning for the 3 days we stayed. No follow up by manager about problems and requested rate refund.
Partner
10/10
Exceptional
24 Jun 2026
Kerry
Clean and cozy
4/10
Poor
20 Jun 2026
George
No tea bags, no body cream, tissue box had a few tissues inside only. Shower hot water temperature may changes in certain period of time, not stable. No coffee , hot tea served in the lobby. Never experienced Marriott Courtyard so bad in the past.
Family
4/10
Poor
15 Jun 2026
Dan
Worst ever stay at a Marriott property. Lobby had a ceiling leak. Virtually no food amenities in the lobby, snack area closed more than open. Convenience food sold out. Hot water in the room was slow. Shower curtain too short, leaked on floor. Hot tub out of order. Exterior paint peeling. Price $1200+ for 3 days.
Partner
6/10
Pleasant
06 Jun 2026
Michelle
When I booked it with Expedia, it said restaurant on site and pool with hot tub and pool. The restaurant was non existent. There were advertisements in the elevators for it. When my husband went to use the hot tub for his back, which is why I booked this hotel, it is all torn apart. The pool area is a MESS!!!!!
If you are going to stay here this summer, I would NIOT!
Family
2/10
Poor
29 May 2026
Aamir
Insects in the room, bed wasn’t properly made, bathroom smelled. Commod has something brown on the seating.
4/10
Poor
28 May 2026
Rizwanur
Room was not clean
Friends
10/10
Exceptional
25 May 2026
Seungyong
Good
Family_with_children
6/10
Pleasant
21 May 2026
Emmy
Room was clean but we were short on towels, toilet paper and coffee supplies. Seems like we were constantly asking for something at the front desk and we were only there 2 days. Our mean issue was with the pool, both hot tubs were empty and out of order. The pool was down at least a foot of water and was not circulating, even though they said it was open no one ever used it. Location was nice and quiet but lawn wasn't mowed and chairs in the courtyard were quite old and unstable.
Partner
2/10
Poor
03 May 2026
Madison
The place was a zoo. Kids fighting and screaming in the pool to a point of being unsafe. Staff said there was nothing they could do. Room smelled like cigarettes.
Family_with_children
8/10
Excellent
27 Apr 2026
thomas
Room lights could be brighter. Fair value for the price.
Pleasant, helpful staff.
Self
10/10
Exceptional
21 Apr 2026
Fawn
Just a quick overnight to get away. Great place, check in was wonderful. Room smelled a bit musty but aired out when we cracked the windows. Bar was closed in the evening as the bartender was on vacation so we shared our own bottle of wine and they helped us get a cork screw and glasses. we hung in the lobby which was very cozy.
Partner
10/10
Exceptional
06 Apr 2026
Jerome
Just out of the way enough to be quite
Friends_and_family Family
8/10
Excellent
19 Mar 2026
Marcy
The hotel was nice, but definitely needs some “love.” The outside is in desperate need of paint, some of the outlets in our room were very loose and the menu is just so-so at the restaurant. The woman running the restaurant was AMAZING and so kind.
Partner
6/10
Pleasant
09 Mar 2026
Vieden
Bed was terrible. The place needs a facelift
Partner
4/10
Poor
07 Mar 2026
John
The entire reason I reserved this particular hotel was to use the hot tub after a long day skiing. It was not the cheapest option for sure, but the pics showed that nice hot tub. Imagine my surprise when I checked in and the hot tub was not working! The hotel itself was fine, although the beds and the overall vibe are a little tired. I certainly expected more for the amount of money I spent to stay a night.
Family
6/10
Pleasant
25 Feb 2026
Celine
Both hot tubs were out of order, and you could tell that they had been. This was not listed on the website, and we were not told until we check-in it. When I asked how long, the staff said for a few months. She said Marriott was working on it. You could tell that no one work wasing on it. This is always a selling point for us, very disappointing. There was not ice machine on the 4th floor and some of the gym equipment was broken.
Friends_and_family Family
6/10
Pleasant
26 Jan 2026
David
Room and facilities starting to show age.
8/10
Excellent
10 Jan 2026
Jim
No hot breakfast due to a special event. Front desk staff very friendly and accomodating. Proximity to winter events was great.
Leisure Partner
8/10
Excellent
06 Jan 2026
Ashley
Great staff, hotel was clean.
8/10
Excellent
13 Dec 2025
Melinda
Comfortable and affordable during a holiday season.
10/10
Exceptional
29 Nov 2025
JENNY
So nice and peaceful. Staff were pleasant.
Leisure Self
4/10
Poor
21 Oct 2025
Lilo
I was very diss
10/10
Exceptional
10 Oct 2025
Jill
The woman in charge of the front desk tonight did an awesome job of handling a busy check in with a smile and great attitude. I recommend you hang in to her with a very nice raise and promotion.
Leisure Partner
10/10
Exceptional
05 Oct 2025
James
Very pleased with the room and hotel. Everything was clean and well maintained. Will definitely book again.
Leisure Partner
10/10
Exceptional
30 Sep 2025
JENNY
Clean and peaceful
10/10
Exceptional
27 Sep 2025
Diego
Clean rooms and amicable staff
Leisure Family
8/10
Excellent
27 Sep 2025
Eileen
Clean, quite, shops nearby and nearby all attractions.
Leisure Friends
6/10
Pleasant
18 Sep 2025
Cindi
The property is clean, large, and staff were great. They could use an upgrade of beds.
Leisure Family
8/10
Excellent
10 Sep 2025
Kathleen
Friendly clean
10/10
Exceptional
24 Aug 2025
Carl
Beautiful place - quiet, clean, nice pool, convenient to town but not in the middle of the crowd.

If anything was unusual, it was the breakfast service ... a little like ordering at a fast food restaurant, but with table service - and really good food!
Family
2/10
Poor
20 Aug 2025
Martha
I was double billed.
10/10
Exceptional
18 Aug 2025
Julia
Good location, very quiet, away from the main streets but very short drive.
6/10
Pleasant
17 Aug 2025
Tara
The room was not clean and didn’t appear to be well kept. The tub looked old and had drainage issues. The walls were peeling.
Leisure Family
10/10
Exceptional
15 Aug 2025
Leah
Had a nice outside sitting area, big pool, very nice staff
10/10
Exceptional
05 Aug 2025
Kelly
Nice
10/10
Exceptional
27 Jul 2025
Justin
Very nice stay
Business_and_leisure Self
10/10
Exceptional
06 Jul 2025
Allison
The \"breakfast buffet\" was not a buffet. It was not worth the money it cost. You chose from a very limited menu and i wouldn't call it a restaurant. Very disappointing, very misleading. Not worth $46 that i paid when booking the hotel.
Leisure Family_with_children
10/10
Exceptional
05 Jul 2025
angnavin
Excellent
Leisure Family
6/10
Pleasant
02 Jul 2025
Marcia
The bed was not very comfortable. The sheets were slipping off during the night.
6/10
Pleasant
23 Jun 2025
Sunny
1. The room price is high (should have breakfast included).
2. The bonfire place should have more seating arrangements
3. Drinks should be served till late in the evening, especially over the weekends.
4. The pool area was not well maintained.
Leisure Family_with_children
10/10
Exceptional
22 Apr 2025
Candice
The staff provided great customer service and very so friendly
8/10
Excellent
23 Mar 2025
Peter
Great stay and hotel. Food options are very limited and it would be nice to have free coffee in the lobby in the morning.

Business_and_leisure
10/10
Exceptional
23 Mar 2025
Dennis
Excellent stay highly recommend
10/10
Exceptional
27 Feb 2025
Aleisha
Comfortable beds
10/10
Exceptional
08 Dec 2024
Andrew
The property was so clean and staff was outstanding.
Leisure Family_with_children
10/10
Exceptional
05 Dec 2024
Richard

Loved our stay

Enjoyed our stay, service was very fast. Whenever we called, they were there within minutes for all of our needs. Our kids loved the pool and was pretty cool having a Starbucks inside of the hotel. Stayed for training in the Olympic village which was just minutes away.
8/10
Excellent
29 Nov 2024
Ashley
The hotel was very nice and so was the staff. It was also very clean. The selection for breakfast could have been a little better and the fridge was a little small but other than that it was a very nice place.
Leisure Family
10/10
Exceptional
23 Oct 2024
Cafherine
The workers here are excellent very polite, accommodating all around great experience
Leisure Family
10/10
Exceptional
29 Sep 2024
Alpine
Fantastic option, bed was extremely comfortable! Great room, shower was awesome, but the staff really made this experience a winner. Everyone we talked to was fantastic, helpful, pleasant and competent even when it was very busy. Would not hesitate to stay here again. Also, while it isn't necessarily in a walkable area, it is on the OTHER side of Lake Placid, closer to the ski jump, which makes it that much easier to hit the loj or head toward keene for hiking without having to battle the town traffic.
Leisure Partner
6/10
Pleasant
29 Sep 2024
Monica
The bed was horrible, a queen boxspring with a king mattress, sagged off the sides.
Leisure
10/10
Exceptional
27 Sep 2024
Ingrid
This is the second time that my daughter visit this hotel with her coach and they love it! It's very convenient for those athletes that can go walking to the OTC
Business
8/10
Excellent
25 Sep 2024
Marie
King bed very comfortable. I was surprised that there wasn’t a free breakfast, but there was a coffee maker in our room. Pool and spa were great temperatures. Room was clean except the bathroom floor needed a wiping down.
Leisure Partner
10/10
Exceptional
19 Aug 2024
brett
Cozy, Easy, Comfort
Business_and_leisure Family
6/10
Pleasant
19 Aug 2024
Jess
Lots of mold
Seems dated for price we paid
Very dark
Staff was very friendly and helpful
Business_and_leisure Family
10/10
Exceptional
05 Aug 2024
victoria
No disappointments. Hotel was clean and staff were helpful and friendly. Quiet location off the main street. Pet friendly. Nice pool. Would stay again.
Leisure Pet
10/10
Exceptional
18 Jul 2024
Lorri
.
Leisure Partner
10/10
Exceptional
07 Jul 2024
Verified traveler

Comfortable

Lake Placid is a beautiful area, and this is a comfortable place to stay.
Friends_and_family Family
8/10
Excellent
04 Jul 2024
Brian

Nice place, great staff

We stayed one night at the hotel for a hiking trip. The hotel is in a great location but it is not within walking distance of the shops in Placid. It’s is clean, quiet, safe and reasonably priced. We didn’t get to use many of the amenities because we were out before breakfast. There wasn’t a fire in the fire pit and looked there wasn’t one in a while. The pool had both hot tubs broken. Once fixed the pool would be great. The weight room was small but had the stuff to get in a decent workout if interested.

The best part of the hotel was its staff. They were very accommodating and helped us with some issues. Everyone I encountered was very friendly.

Overall, I’d 100% stay there again. It was quiet, clean, and safe. There’s a friendly staff, plenty to do and it’s close to everything in Placid.
Friends_and_family Family
8/10
Excellent
02 Jul 2024
SHANKAR
Pros - Good property located away from the hustle and bustle of the Main Street. The staff was pleasant.
Cons - I had booked for a breakfast buffet, but was surprised on arrival at the site that they don’t have one it’s just a la carte. And the front desk could be more prompt & active with the requests like housekeeping.
Leisure Partner
10/10
Exceptional
30 Jun 2024
mary
beautiful hotel and fabulous staff, beds could be a lot better
Partner
10/10
Exceptional
23 Jun 2024
Verified traveler

Definitely coming back

The hotel was cleanish, idk…there was just something about it that seemed to make it look less than. Maybe lighting or the main carpets. The very front entrance had, without a doubt, the most streaked windows ever. The windows five feet later were spotless.
Staff and Bistro were great!
Probably a little pricey for what I needed; however, I wanted to have close proximity to food and walking distance to activities.
I do wish the room had information on all the great locations located around Lake Placid. I’m not sure I was in a great spot for walking. My planned activities all required driving.
Self
8/10
Excellent
14 Jun 2024
Kevin
It was nice. The people that operated the Starbucks were nice
Leisure Partner
6/10
Pleasant
02 Jun 2024
Dan
My wife and I stayed from Thursday thru Sunday, Thursday was very quiet Friday wasn't to bad but Saturday night was obnoxiously loud from the bar area until at least 2 am I would definitely suggest staying on the 4th floor so this noise is not as much of a issue.
Business Partner
10/10
Exceptional
01 Jun 2024
Lori
Great clean facility with polite helpful staff
Leisure
10/10
Exceptional
27 May 2024
Russ
Enjoyable Stay.
Leisure Family
10/10
Exceptional
22 May 2024
Yuanding
Great experience, very nice staff and comfortable stay!!
Leisure Family
10/10
Exceptional
19 May 2024
Kevin
Pool and hot tub was enjoyable.
10/10
Exceptional
24 Mar 2024
Vera
Everything in the property very nice and beautiful
Leisure Family
2/10
Poor
11 Feb 2024
Kasia
Very upset with quality of the rooms... Smell when we arrive, \"clean\" towels with black long hair, door alarm with flashing lights sound couple times, last night we had fire alarm at 4 am and we tried call reception and we realized phone didn't work... one of our rooms (we had four) at arrive had half made bed with dirty bedsheets. I except better quality from Marriott... coffee shop didn't had lids for coffee cups no one told us that at ordering \"to go\"
Leisure Family
8/10
Excellent
04 Feb 2024
Staci
Nice
10/10
Exceptional
21 Jan 2024
Alexander
Great value
Leisure Self
8/10
Excellent
17 Jan 2024
David
Overall, great visit. Typically, however, there is complementary coffee in a hotel and not $5 Starbucks. Just a pet peeve.
Friends_and_family Family
4/10
Poor
05 Nov 2023
Charles
Not Hiker friendly. Both nights we were awoke by hockey kids running up and down halls. Saturday was the worst at 11 pm called the front desk. No problem will take care of it. 11:30 the kids were still in stairwell next to our room then running down and banging on door including ours. Called front desk again and was told he couldn’t leave the desk to deal with the kids. He refused to call his manager and have them come out to help eliminate the problem. But the parents were all in the bar area if I’d like to talk to them. So I went to front desk and was pointed in the direction of 18 parents which I had to get their attention and inform them of the problem. Only one parent stood up and left to go upstairs. The rest were deer in the headlights approach.
Why on earth is up to the paying customer to police the property..needless to say it was after 1am when we felt back asleep.
We spoke to the girl at front desk in morning and asked for the manager. She said they didn’t arrive for 30 minutes so we went over what went on the night before and left our phone number.. it’s now been 7 hours later and we have not heard anything.

I would not recommend staying here. Very poor management and policies in place. No way should any customer be made to confront problems like this.
Leisure Family
10/10
Exceptional
17 Oct 2023
James
The location was perfect and the room was amazing !
Leisure Self
10/10
Exceptional
03 Sep 2023
Laurie
Easy check in, clean room and Pet friendly! Only drawback was that we pre paid for a $20 breakfast buffet but was actually a stand in line service that was charging $6 for one muffin! Not an actual buffet 😢
Friends_and_family Family
10/10
Exceptional
31 Aug 2023
Christine

Marriott Gem in Placid

This property was in a great location. It's not near the lake but close to town and parking was included. The rooms are a little dated and will soon need updating, but the overall property is well maintained and the staff was friendly. The room was clean and the mattresses were very comfortable. A little peeling wallpaper in the bathroom was the only real eyesore. Overall, a great value.
Friends_and_family Family
6/10
Pleasant
21 Aug 2023
Matthew
Don’t get the breakfast buffet option. It is just a voucher for a single person to get breakfast.
10/10
Exceptional
15 Aug 2023
Jessica
Desk attendant greeted me by name at check-in. I was late on arrival due to travel delays, attendant stated he was glad me & my family had arrived safe. Very friendly! Super fast check-in!
Leisure Family
10/10
Exceptional
08 Jul 2023
Ann C
Nice rooms. Clean. Great location. Would have thought breakfast would have been included.
Leisure Family
6/10
Pleasant
03 Jul 2023
Sandra
Nice clean room. Beautiful building. Unfortunately, the jacuzzi was out of service all week in June. The fire pit was also out of service. Coffee in the a.m. cost five bucks.
Leisure Partner
8/10
Excellent
03 Jul 2023
Li
The pool was extremely disgusting during our visit. The refrigerator in our room was not cold.
Leisure Family
10/10
Exceptional
09 Jun 2023
Alfred
Overall excellent property and staff. The only negative was our original room had an unacceptable smell inside of the room when we checked-in. The staff promptly addressed our complaint and assigned us to a new room. We will definatwly stay here again on you next visit to the area.
Leisure Partner
10/10
Exceptional
05 Jun 2023
Christopher
Room was clean and the bed was so comfortable. It could use some updating, the exterior paint is peeling quite a bit. We really enjoyed our stay.
Partner
6/10
Pleasant
04 Jun 2023
Glenn
For the amount that I paid, they should at least have a continental breakfast. All food was extra.
4/10
Poor
04 Jun 2023
Olivier
It does not feel like being in Lake Placid. No sense of place. Housekeeping in general is a major let down! Front desk and bar employees disengaged…
Stay by the water when in Lake Placid! Plenty of other hotels by Mirror Lake and Lake Placid!
Leisure Partner
8/10
Excellent
30 May 2023
Julie

Lovely hotel

Handicap room bathtub did not have any rubber matting or anything to prevent slipping. Had to step over and into the tub for a shower. Also room next to ours the alarm went off at 6am and rang for almost 2 hours. Had to call front desk to turn off. Everything thing else was great! Staff at the Bistro was Great!
Friends_and_family Family
10/10
Exceptional
30 May 2023
Cynthia
Great place to stay and very comfortable.
It was close to many dining options and the staff was very kind and friendly
Leisure
2/10
Poor
27 May 2023
saikumar
We called for food and they mwntioned they would give us food until 10pm.

When we arrived here they asked for how many people and then when we said 8, they denied of food and said that cooker is not working etc.

Very disappointed with the service.
Leisure Friends
10/10
Exceptional
22 May 2023
Verified traveler
Great hotel!
8/10
Excellent
19 May 2023
Phongsakorn
4.5/5
Business_and_leisure
10/10
Exceptional
13 May 2023
Elizabeth
Convenient.
Leisure Self
6/10
Pleasant
04 Apr 2023
Verified traveler

Overall Great, A Few Issues

The hotel overall was very nice. The mattresses were terrible, you sunk down to the box springs and there was no mirror in the room itself, just in the bathroom. Other than those 2 things, great place
Friends_and_family Friends
8/10
Excellent
27 Feb 2023
Anne
Great location, good food options, hot tub jets were not working, otherwise pleasant stay.
Leisure Family
4/10
Poor
22 Feb 2023
Raequel
The room had mold on the ceiling.
Leisure Family_with_children
8/10
Excellent
27 Nov 2022
Leah
The room was spacious and the shower had great water pressure. The pool was lovely and the whirlpool was out of order when we were there. The bistro is pricey and the menu was limited during our stay. All the staff with whom we interacted were pleasant and helpful.
Leisure Family
10/10
Exceptional
30 Oct 2022
Beth
We were able to get early check in. It was so nice!
Leisure Partner

Location & surroundings

Courtyard Lake Placid
5920 Cascade Road, Lake Placid, United States

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Courtyard Lake Placid

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