Name: Pousada Charm Iguassu Suites
Address: Rua Irlan Kalichewski 238, Foz Do Iguacu, BR

4/10

Poor

19 Jul 2026

Carli

It was ok for a stopover and one night stay

Family_with_children

6/10

Pleasant

02 Oct 2023

Aaron

Not the best

Happy with our room however on the booking it said there were 3 pools which we were looking forward to.
They did not look like the pictures and were very dirty so we couldn’t go in them. 2 of them were also closed.
Work was also going and so there was a lot of noise.
Good breakfast options!

Partner

6/10

Pleasant

27 Mar 2018

Verified traveler

Our hotel at Foz de Iguacu

The hotel is not very close to downtown Foz de Iguacu, which is ok, as we spent most of our time at the Iguassa Falls. The breakfast has a large variety of food. Some, but not all, of the stuff members at the front desk speak English. Overall, the staff are very helpful.

On the other hand, the room is very small, and the A/C in our room was very loud. Also, the door of our room was very difficult to open with the key. Very often, we had to give multiple tries before the door would open. It was very frustrating.

Family

8/10

Excellent

22 Jun 2014

Verified traveler

Charming

The hotel was a very reasonable price including breakfast. The staff was very accommodating. And the location was only a short distance to Iguacu Falls. Overall, this was a good hotel for the price and location.

Family

4/10

Poor

05 Jan 2014

Hezi

Definitely not recommended.

We had arranged for a shuttle by the hotel from the airport to the hotel. There was no shuttle waiting for us, so we had to take a (more expensive) taxi. After check-in, we were given a small, badly lit, windowless, extremely hot room with only one electrical outlet (no possibility of charging cell phone, for example). When we protested we were given a larger room, which was better, but still windowless. But why were we not given a decent room right away, when it was obviously available?

On the day we were checking out, a fee for 2 bottles of water was added to our bill. We stated that we had not consumed the water, but the clerk called the manager, who also continued arguing with us and berating us. The amount of money involved was very small, but it was very demeaning to be treated like that by the hotel management. This is not the way a hotel should treat guests.

6/10

Pleasant

30 Aug 2013

Verified traveler

Charm lives to its name and is a reasonably comfortable guesthouse with friendly English speaking staff. The only drawback is that there is no heater in the room, and we were cold on a chilly August night.

Family

8/10

Excellent

19 May 2013

David Y

Average hotel, very friendly staff

I felt the hotel was fine. Upon checking in, the staff was extremely friendly. He helped me book two tours to Iguassu Falls (one day on the Argentine day, and the other day on the Brazilian side). As for the room, it was fine (clean, nothing glaringly bad). Overall, I thought it was an average hotel, but the staff was very helpful if I had any questions.

10/10

Exceptional

02 Mar 2013

Angel

Solid and Friendly

Pros: Incredibly nice people who were super helpful with information and resources for seeing the Falls and getting around. We were greeted at 2AM when we arrived by the sweetest guy. Really set us off on right foor there. Place was clean. Location was fine, we used taxis and walked, though we know there are buses that are pretty straightforward, too. There was a more densely populated business area was a 20 minute walk away. Cons: The air conditioner dripped all over the floor and didn't work very well. Our room's only (yet ample) window faced a wall without much ventilation. No phone in room. No good places to eat within 10 minute walk. Needed to hoof it at least 20 minutes. Transfer to/from the airport they offer is slightly more expensive than getting taxi yourself. But hardly anyone speaks English, so it helps to have basic Portuguese or Spanish. Overall, we had a fine time, rested well and moved on to the next stop without too much trouble.

10/10

Exceptional

28 Feb 2013

Victor

Nice hotel....excellent location...

Really nice hotel, with a excellent location, only few meter from main avenue..excellent staff, really helpful, free breakfast..the only problem was we got a room with one queen bed and two twin beds, only me and my wife...it was no space in the room...

8/10

Excellent

14 May 2012

Stephen

Pretty decent place to stay although out of town

Rooms were clean and well appointed. The pool area was nice. Front desk staff very helpful. Breakfast was very good.The hotel is out of town though and you woudl need a taxi/bas to get into the centre, although there is a huge supermarket 5 minutes walk away

8/10

Excellent

04 Apr 2012

Happy kiwis

Charm is value for money

Nice well priced Pousada on 120 bus route into town going down the hill and to Brasil falls going up the hill. Turn left out of Pousada and wait for bus to falls outside the window fabricating business. R2.60.
Great luncheonette dinner at the supermarket near the shell gas station down the hill. R6 for 300grams dinner, you pay by weight.

8/10

Excellent

05 Mar 2012

Verified traveler

Great breakfast buffet. Helpful staff. Very clean and comfortable rooms. Brandnew building.

8/10

Excellent

20 Dec 2011

Peter

Charm Suites´Iguacu, Good experience

A very nice and relaxed family type hotel. The staff was very helpful with arranging visits to different places and the hotel transportation to these efficient and always on time. Breakfast and internet included in the price is a plus and also facilities for cooking own meals in the little hotel garden.All over a very good experience.

2/10

Poor

17 Jul 2011

Al

Extremely Bad Experience, Never again

Extremely disappointed. There were no conveniences at all: hot water, radio, Internet access, telephone, TV not working properly, plus a two flight walk-up. I would not recommend this hotel to anyone, and will never return to this hotel. We requested two twin beds but we were only given one, plus the room was to small to accommodate our luggage. We strongly complained and then we were given a slightly larger room with bunk beds and still with no amenities- no hot water, no telephone (even for emergencies), no TV, no radio, no Internet access!!. Any reputable association, including Expedia, should not be associated with this hotel.

Partner

8/10

Excellent

13 Jul 2011

Verified traveler

It is well located.
People is nice.
Room is quite small.

6/10

Pleasant

01 May 2011

Jenny

Charm Iguassu Suite: easy access to sights

Hotel was comfortable with a good breakfast. Reception staff offered very limited information other than on tours sponsored by them. Good walk into town but only a block away by local bus. Local buses offer a cheap and very accessible way of getting to and from both sides of the falls and out to Itapu Dam. If you go out to Itapu - well worth it - make sure you sit on tne right hand side of the bus for better views! Use of local buses is a much cheaper option than organised tours or taxis. Also gives you greater freedom to take as much time as you want at any of the sights.

8/10

Excellent

14 Apr 2011

Ms. Wei

The location is not so convenient

This is a very nice hotel, but it is not close to Falls Iguassu. There is nothing to see at his neighborhood.

2/10

Poor

03 Feb 2011

Verified traveler

Bad Customer Service

I booked this room for one night because I was pleased about the complimentary airport transfer. After booking, I arranged this with the hotel via email and recieved a confirmation. No one was at the aiport to pick us up, we had to call ourselves and they claimed to not know what we were talking about. The \"manager\" we spoke with was extremely rude and aggressive and refused to compensate us for the inconvinience.
The room is in NO way a suite and should not be called such. It had the basic amenities minus a phone and was very noisy due to poor windows and doors. The largest centipede I have ever seen was in the shower.
Don't be fooled into staying here by the \"free\" airport transport, it's only one way it isn't worth it!

6/10

Pleasant

18 Jan 2011

Wendy

Really a hostel...don't expect a hotel

Charm Iguassu Suites was serviceable but that's about all. We had several issues with our room (lights that didn't work, a noticeable smell of cigarette smoke in a non-smoking room, etc). Some of the staff were helpful and others clearly couldn't be bothered. The room was jammed tight with 3 beds and a tv stand. The breakfast was lacking. Overall, it wasn't a horrible experience, but I would look for somewhere else to stay if I return (probably in the city center).

2/10

Poor

17 Dec 2009

Tatyana

You can find another hotel.

This hoStel is only for students.

Partner

10/10

Exceptional

27 Aug 2009

Serena

Excellent option for the average traveller...

Excellent option for the average traveler... The hotel is a small and family owned and run business. It is well located, organized and the quality of service is impressive. For the average tourist traveler it is an excellent deal. Staff helps you organize you stay at Iguazu, you have free internet, multilingual staff, breakfast features hand made bread and even the simple and insignificant details are cared for. Perhaps the only downturn is the hotel does not have a restaurant, but they can get you something decent to eat and drink indoors. I would go back.

8/10

Excellent

07 Jan 2025

valdinei

Parabéns aos atendentes

6/10

Pleasant

19 Jul 2024

Eraldo

Frustração!

Cama de casal com um colchão muito ruim, que era fundo no meio.
Chuveiro péssimo onde a água ora estava muito quente, ora muito gelada, tivemos inclusive que mudar de quarto, devido esse inconveniente.
Mudamos e não foi um dos melhores, pois o chuveiro também não funcionava adequadamente.
A ventilação dos banheiros não era suficiente e depois de tentar tomar banho, ficava tudo molhado, as paredes e o chão.
Café da manhã abaixo das expectativas.

Friends_and_family Family

10/10

Exceptional

13 May 2024

Daniel

Bom custo benefício!

Para a minha intenção de viagem a pousada atendeu perfeitamente, pois procurava apenas um local para dormir e tomar banho por duas diárias.

As instalações são simples, mas atendem perfeitamente o que se espera de uma pousada, principalmente considerando o valor das diárias, que estava muito abaixo das demais opções.
O café da manhã tem opções suficientes para uma boa refeição.

Partner

10/10

Exceptional

03 Feb 2022

Clau

Voltarei!!!

Incrível! Tudo em perfeitas condições! O bar da piscina é sensacional, atendimento ótimo e o preço é bem acessível!!!

Friends_and_family Family

10/10

Exceptional

01 Feb 2019

Verified traveler

Otima localização, pousada bem receptiva e a equipe do hotel nos atendeu muito bem.

10/10

Exceptional

12 Jan 2019

Dan

Mi lugar preferido en Foz

Es la segunda vez que visito la Pausada. Simplemente maravilloso ... Desde el personal de recepcion hasta limpieza camareros y demas huespedes . Me encanta el lugar hace que me enamore de Foz ...espero volver muy pronto!!!

Family

10/10

Exceptional

15 Nov 2018

Anthony

Exactement se qui est vendu

Chambre tres propre et confortable avec une literie impeccable, les seules default que j'ai remarquer est la difficulter à regler l'eau chaude et la television qui marchais tres mal

8/10

Excellent

08 Sep 2018

Apolônio

Uma boa estadia, porém houveram alguns problemas

Devido ao feriado e o hotel estar superlotado, tivemos problemas com barulho, mas logo foi sanado ao reclamar, no entanto com o Wifi... Ficamos num quarto que o Wifi não abrangia e com isso sem o serviço... Ao reclamar fomos informados que o Wifi funciona nos locais em comum, acho que deveria ter uma ressalva já que não tem tal serviço no quarto.

6/10

Pleasant

22 Aug 2018

mickey

Morning was very good. We stayed 1st floor,
it was so noisy and wetty.

2/10

Poor

10 Aug 2018

marcio luis

Péssima estadia

Mesmo tendo feita reserva e pago com bastante antecedência fomos colocados em quartos bem distantes contrariando a solicitação na própria reserva.
O quarto onde foram colocados meus filhos ficava encima de uma lavanderia de nome jeronima que atende toda a cidade de Foz do iguacu e funciona dentro da pousada e o Calor dentro do quarto era insuportável foi reclamado com o funcionário da recepção e o mesmo falou que o proprietário da pousada sabia do problema de aquecimento porem a pousada estava lotada e não podia fazer nada.

Family

6/10

Pleasant

13 Jul 2018

Isa

Pousada pode ser boa e ruim, depende do quarto.

Chegamos na sexta feira, nosso quarto era extremamente pequeno e havia um cheiro muito forte de cola/ plastico. Perguntamos se havia como trocar, pois estava sufocante, imediatamente nos colocaram no quarto ao lado, pois estava com o cheiro um pouco mais fraco. Com o passar do tempo, começamos a ter dor de cabeça, irritação nos olhos e garganta e vimos manhas amareladas e vermelha no lençol e chuveiro ruim. Fomos novamente pedir se havia outro quarto. A recepcionista muito atenciosa afirmou que não havia mais quartos. Entrei em desespero, porque não tinha como dormir ali. Começamos a ligar para outros hotéis e fomos pedir o cancelamento da estadia. Nisso a recepcionalista disse que tinham outra pousada ao lado que poderia oferecer um quarto. Fomos, passamos bem a noite. Quarto bastante antigo e com vazamento no vaso sanitário, mas sem cheiro forte. Sábado fomos pra um passeio e um funcionário da pousada ligou perguntando se poderia reservar um outro quarto, confirmei a troca. Quando chegamos, a noite, não tinha reserva em nosso nome em nenhum quarto e nossas malas estavam no depósito. fiquei muito nervosa, e a recepcionista nos levou para um quarto muito bom. Segundo ela, os hospedes desse quarto não haviam chegado ainda, então ela iria nos colocar nele.

6/10

Pleasant

10 Jul 2018

Verified traveler

Pousada, OK

Ficamos em um quarto onde os funcionários ficavam conversando em nossa janela, causando desconforto e não dormíamos direito. Na ultima noite apareceu uma barata no quarto.
Porém, foi OK nossa estadia. Os recepcionistas eram atenciosos.

8/10

Excellent

11 Jun 2018

Verified traveler

Atenciosos. Viagem em familia. Aceitam pet.

Restaurante otimo!
Cafe da manha delicioso.
Equipe muito atenciosa e prestativa (precisei de um berço, e foi providenciado prontamente pelo atendente Bruno).

8/10

Excellent

04 Mar 2018

Marcio

Excelente opção em Foz

Excelente opção com boa localização e ótimo atendimento.

Partner

8/10

Excellent

21 Jan 2018

Mariela

Muy bueno en relación a calidad-precio

El lugar es muy familiar, es sencillo pero tenía todo lo necesario para pasar la noche y relajarse del viaje.

Family

10/10

Exceptional

14 Jan 2018

Rebeca

Excelente escolha

Hotel em ótimo local, de fácil acesso a todas as atrações turísticas da cidade. A equipe do hotel sempre muito atenciosa, ótimo café da manhã. O estacionamento fica em frente ao hotel e é descoberto. Os quartos são limpos diariamente. Com certeza escolheria este hotel novamente.

Partner

8/10

Excellent

08 Jan 2018

Jobson

Praticidade e eficiência!

Quarto confortável, café da manhã muito bom e ótima localização. A recepção foi amigável e eficiente. Resumindo, um local prático, limpo e agradável para se hospedar em Foz do Iguaçu.

Family

10/10

Exceptional

03 Jan 2018

marcio luis

muito boa a estadia

muito boa a estadia

Family

10/10

Exceptional

25 Dec 2016

karin

Séjour rapide mais super. Superbe Pousada avec petit déjeuner très copieux qui vaut celui d'un hôtel 4 étoiles. Le personnel est très accueillant et la plupart parlent français. On vient vous chercher à l'aéroport si vous en faites la demande.
L'organisation de la visite des chutes se fait à l'hôtel et à la carte.
Les chutes d'Iguacu sont magnifiques.
C'est un spectacle extraordinaire, exceptionnel !

Partner

10/10

Exceptional

15 Nov 2016

Luís

Qualidade e bom preço

Staff muito atenciosos e dispostos a ajudar, excelente serviço de turismo dedicado do hotel. Boa localização próxima da av. das cataratas com fácil acesso aos pontos turísticos e transporte público. Hotel em bom estado, ótimas instalações e café da manhã bastante variado e gostoso.

8/10

Excellent

10 Nov 2016

ATILIO JOSE

Posada limpia y buena ubicacion .

Los servicios dejan mucho que desear, porque cuando me tenían que despertar para tomar un vuelo el conserje , se durmió y lo desperté yo. Cuando me tenían que buscar del aeropuerto nunca llegaron.

Partner

10/10

Exceptional

14 Sep 2016

Matias

Hotel comodo y familiar

Viajamos junto con mi mujer y lo pasamos muy bien. Hotel acorde en relación costo beneficio. Lo recomiendo.

Partner

8/10

Excellent

21 Aug 2016

keiko

とても静かで、スタッフもとても親切で過ごしやすかったです。カタラタス通りに面していて、バス停も近いので、滝を見に行くにはもちろん移動にも便利でした。

10/10

Exceptional

13 Oct 2015

Jorge Vanderlei

Recomendo

Hotel simples, porém, muito agradável. Atendimento maravilhoso. Café da manhã muito bom e diversificado. Bem limpo e confortável. Recomendo.

Partner

8/10

Excellent

11 Jan 2015

Verified traveler

Bom Custo Benefício

Boa localização. Bom Hotel.

Partner

6/10

Pleasant

30 Oct 2014

Fernando Rogerio Coelho

Pousada suite charm

por estar com tarifa promocional me foi dado um apartamento de menor qualidade em que estive em outra ocasião, ao solicitar outro foi negado com alegação de não ter outro vago mas diariamente entrava e saia novos hospedes; isto me deixou chateado. tudo mais já conhecia o que me fez retornar ao hotel

Family

8/10

Excellent

06 Jan 2014

Geovani Luiz

Hotel confortável, equipe bastante atenciosa.

Chegamos com facilidade até o local,bairro bem tranquilo sem circulação de pessoas, além dos valores das hospedagens bastante acessíveis. E inclusive não tivemos restrições para nos hospedar com nossa cachorra de estimação.

10/10

Exceptional

09 Dec 2013

Tiago

Recomendo

Qualidade/preço muito bom. Recomendo.

10/10

Exceptional

20 Nov 2013

Horides Junior

Excelente Hotel

Limpo, arrumado, higiênico, atendimento de primeira, ótima localização, com certeza será minha estadia em um próxima visita