Citrus Sukhumvit 11 by Compass Hospitality

Thailand , Bangkok
Bangkok, 26 Sukhumvit 11, Klongtoie Nue, Wattana
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100 reviews shown

8/10

Excellent

13 Mar 2026

Russell

Great staff, good rooms and close to everything

8/10

Excellent

26 Feb 2026

Greg

Staff very good

8/10

Excellent

19 Feb 2026

Ranjiv

Clean and comfortable for the price,bed was very comfortable.

Self

10/10

Exceptional

19 Feb 2026

Jessica

This was such a nice hotel! Really enjoyed my stay. A breakfast would have been nice.

Self

6/10

Pleasant

07 Feb 2026

Jacob

3.5/5 stars - Good experience overall with clean rooms, consistently changed towels and bedding, kind staff members, and a shuttle to take you to Nana train station. I wish they had more times for running the shuttle though. It leaves every half-hour, but not a lot of people use it. So, If you come at 09.35, you have to wait until 10.00 even though you're the only one waiting for it. It would be nice if it left every 10-15 minutes or so, but if no one was waiting then the driver would just stay until the next time. The fitness centre was average and had the basics of what you need for a small workout. The breakfast had a decent variety of food that was prepared well. I think the breakfast is what bumped up the rating in my opinion. The area around the hotel is what really holds it down. The only way to access the hotel is a very narrow, two-lane street that was constantly, highly-congested with traffic. Bumrungrad hospital is about a 4-5 minute walk, but the restaurants and shops in the area are VERY expensive compared to other parts of Bangkok. Definitely a party street, so if you don't want that but want the hospital, I would recommend staying on the other side of Bumrungrad.

Business Family

10/10

Exceptional

07 Feb 2026

Craig

Impeccably clean room, great shower, location wise it's right where you need to be

Leisure Friends

10/10

Exceptional

03 Feb 2026

Harjeet

Good and amazing hotel.

Leisure Friends

2/10

Poor

27 Jan 2026

Jagjit

Picture for room and hotel view he posted on Expedia is fake. Hotel building picture is totally different and room picture also very diffrent. Accounting to the price room doesn’t worth.

Business_and_leisure Friends

6/10

Pleasant

25 Jan 2026

Sandra

Everything worked perfectly. The room was very clean. The staff were very friendly and helpful. However there seemed to be many very noisy hotel guests yelling in the hallway. They did get quiet around midnight so I was able to get some sleep.

Leisure Self

10/10

Exceptional

20 Jan 2026

Anthony

YuYu was awesome if we needed anything she made sure we had it. Great stay!!

Business_and_leisure Family

10/10

Exceptional

13 Jan 2026

Gary

First rate hotel. Everything new, clean, and well laid out. Nice new shower with plenty of hot water. Staff was friendly and helpful. Frankly, I was surprised at how nice it was, given the low prices.

Leisure Self

8/10

Excellent

08 Jan 2026

Phanindra

Staff need to be ore friendly

10/10

Exceptional

22 Dec 2025

Mehrdad

I had a very nice stay at Citrus Sukhumvit 11. The hotel was clean and well-maintained, and the location was perfect, just a short walk to restaurants, bars, and shops. The staff were friendly and helpful throughout my stay, and the breakfast offered a good variety of options each morning.

It’s not a luxury hotel, but it’s comfortable, convenient, and great value for the area. I would definitely stay here again on my next visit to Bangkok.

Leisure Self

8/10

Excellent

14 Dec 2025

Andrew Manuveve

Yes

Business_and_leisure Self

6/10

Pleasant

06 Dec 2025

Tran Dinh Hai

The staff is helpful and nice. I like how the staff called to check whether I need anything on days I did not request room services. It takes about 7 - 10 mins on foot to Nana station. The alley is always busy and crowded with vehicles especially in the traffic time. The alley is narrow.

Leisure Self

10/10

Exceptional

02 Dec 2025

Merlyn

Everythibg went well

Leisure Partner

6/10

Pleasant

18 Nov 2025

Limor

you can find much better hotels in the area for the same prices.

Leisure Self

10/10

Exceptional

17 Nov 2025

Kenneth

Everything

Self

10/10

Exceptional

16 Nov 2025

Timothy

Clean room, helpful staff, and excellent location.

Leisure Friends

10/10

Exceptional

10 Nov 2025

Gregory

Nice clean rooms! Housekeeping had fresh towels and the bed made everyday.

10/10

Exceptional

07 Nov 2025

Malcolm

Very accommodating and friendly staff

Self

10/10

Exceptional

05 Nov 2025

Tara

The room was always clean. The reception, restaurant and parking garage staff super friendly and always helpful. The only minus thing was that the mini bar was not working properly, not really cold.

Friends

8/10

Excellent

04 Nov 2025

Mark

Yes

Leisure Partner

4/10

Poor

31 Oct 2025

Oday

They don’t keep our luggage when we finish our reservation and we told them we have a trip one week and come back again to pick up

10/10

Exceptional

25 Oct 2025

Vanpheun

Overall it was a nice stay. Friendly staff personnel and I would come stay at this place again. Close to multiple 7-11 and restaurants in the area.

Leisure Family

10/10

Exceptional

21 Oct 2025

Mohammed

It was a very, very nice experience. The staff made me feel like I was at a five star hotel. Truly an unforgettable experience!

10/10

Exceptional

12 Oct 2025

Vanpheun

Modern hotel and staff is friendly. The hallways are bright and I would definitely choose this place again. There’s a restaurant downstairs and gym that is open till late upstairs along with a spa. The rooftop has a great view of the skyscrapers as well.

Leisure Family

8/10

Excellent

09 Oct 2025

Greg

Good room good location

Leisure

8/10

Excellent

07 Oct 2025

Irwin

The staff and food was great. Many bars, restaurants and grocery store nearby. But the only problem I had was the distance. It says it’s a 7min walk but it’s actually like 15min from Nana station to hotel.

Leisure Self

8/10

Excellent

29 Sep 2025

Ngai On

Rooms are very clean and well maintained. Staff very helpful. The shuttle only runs at a very limited schedule. It’s about a mile from the nana bts. The location is more suited for those who plan to taxi or bolt/grab for transportation.
The one major setback is that the rooms are re not that quiet and a lot of commotion noise seeps through. I was on the 5th and could hear street noise well into 1am.

Leisure Self

10/10

Exceptional

19 Sep 2025

Erick

The staff was great and helpful. The hotel was clean updated and close to whatever you are looking for.

Leisure Self

10/10

Exceptional

07 Sep 2025

shaun

Close to anything you need especially terminal 21. VERY nice rooms!

Leisure Self

10/10

Exceptional

01 Sep 2025

Kevin

Great walkablity

Leisure Self

10/10

Exceptional

14 Aug 2025

adrian

It's always been good when I've stayed here. Ease of check-in, free breakfast depending on room type. Restaurant with a good menu, as well as room service

Leisure Family

10/10

Exceptional

12 Jul 2025

Colin

regular visitor

I have stayed at this hotel a few times in recent years and always check availability when I plan to spend time in Bangkok.
The hotel is very reasonably priced for its location and facilities. It is very clean and well maintained, and the staff are very welcoming and helpful.
I would certainly recommend Citrus 11 to those looking for a stress-free and pleasant stay in the centre of Bangkok – the hotel is close to important transportation networks, and to nightlife and restaurants.

Self

10/10

Exceptional

09 Jul 2025

Antony Lucas

Great place-

Great place to stay near a busy area, walkable and safe!

Partner

10/10

Exceptional

02 Jul 2025

Ognea

The staff is amazing and very helpful! The hotel is clean and the bed is very comfortable.it is in a very good location! I really enjoy staying here!

Leisure Self

10/10

Exceptional

24 Jun 2025

Mark

its ok

Leisure Self

8/10

Excellent

23 Jun 2025

Abraham

Very good

10/10

Exceptional

06 Jun 2025

Keith

Nice Hotel thats not far from the action. Staff were nice i just had a incident with a staffer who must be new that didnt know the address to the property when I went to book another stay and asked was this the correct property twice and she said yes. I booked the property turns out it wasn't the same property it was another Citrus property around corner. I tried to get my money back on Agoda and they tried but the other property would not ok the cancelation even tho i was at there sister location so i end up losing my money becauee i didnt want to pack up and move. They reduced the price some but wouldnt compensate there mistake they just expect you to except there mistakes and live with it which in US the Customer when in the right we trying to make the customer whole and they did not that really upset me and they really didnt help the situation. I have worked in Hotel instry for 20 years and Airline for 15 so taking care of customer issues is the Standard especially when at fault. Other then the issue the property is nice and breakfast was slightly above average.

Leisure Self

6/10

Pleasant

31 May 2025

Ahmed

Staff are nice room smell like smoking

8/10

Excellent

25 May 2025

Kamlesh SO Gope

It is a fairly average. No frills property. Breakfast was pretty average.

Business_and_leisure Self

8/10

Excellent

20 May 2025

Kevin

Great location. Walkable to everything you need. Nice breakfast buffett from 7-10am.
Access to taxis is excellent if you need to go to the airport.

Leisure Partner

8/10

Excellent

14 May 2025

Robert

Good hotel but not a great location

10/10

Exceptional

07 May 2025

Sala

The staff and the close proximity to shops

Leisure Self

10/10

Exceptional

05 May 2025

Antony

Great Place

Always a great choice of Hotel, Great service and people

Partner

10/10

Exceptional

13 Apr 2025

Mr Gino

Very clean.

Leisure Self

8/10

Excellent

07 Apr 2025

Mr Gino

10/10

Exceptional

27 Mar 2025

Paul

Amazing Hotel

Great hotel in amazing location, if you miss British grub hit the red lion only 5 min walk.
Staff super freliendly even has free shuttle.

Self

10/10

Exceptional

25 Mar 2025

Dalana

Nice hotel, clean, and great service.

Leisure Family

8/10

Excellent

20 Mar 2025

Kevin

Great location. Clean rooms

Leisure

8/10

Excellent

02 Mar 2025

Kristie

It was great. The only problem is that we stayed next to the street and the traffic was very loud.

Partner

10/10

Exceptional

09 Feb 2025

Alexander

The hotel was very clean and good value for money. Very near to Nana BTS so easy to get around Bangkok.

Leisure Self

10/10

Exceptional

05 Feb 2025

Danny

very clean and nice

8/10

Excellent

29 Jan 2025

EVA

The staff tried to accommodate our needs.

Friends

10/10

Exceptional

22 Jan 2025

ROBERT

Great hotel!

Leisure Self

10/10

Exceptional

07 Jan 2025

Nathaniel

Perfect location to everything in area, very clean, staff friendly and nice, room bed was comfortable

Leisure Self

10/10

Exceptional

04 Jan 2025

Winson

This is an amazing property for the price, very good location!

8/10

Excellent

13 Dec 2024

Verified traveler

I really enjoyed my stay until I saw pests on the last three days. They catered to the Indian community so the food was different. Even the television was catered. But all in all it was a good hotel in the middle of everything.

Self

10/10

Exceptional

09 Dec 2024

Joel

I had to stay here on a last minute booking, and the pricing was the best in town. The location is at the top of Soi 11 and can be a good walk to or a fast moto-taxi ride up. There are many food options around as well as 2 7/11's feet from each other. The rooms are modern and well decorated. I would definitely stay again.

Leisure Self

10/10

Exceptional

02 Dec 2024

Lance

Very nice hotel

Leisure Self

10/10

Exceptional

13 Nov 2024

Jamison

absolutely amazing room! better then the pictures showed online, which was a very nice surprise when i arrived. best of all check in took less then 5 minutes, and check out less then 1 min. door man was very nice. they have airport taxi.

Leisure Self

10/10

Exceptional

29 Oct 2024

Raymond

Good stay . 3rd time staying here .

10/10

Exceptional

25 Oct 2024

Christopher

Good coule be better

Overall hotel was good especially counter clerk Neo she was fantastic. My only complaint is my return to airport taxi service took my deposit and car was not available

10/10

Exceptional

03 Aug 2024

Irash

I liked the area. Good location.

Business_and_leisure Friends

8/10

Excellent

22 Jul 2024

Dianne

The room was spacious and clean. Staff was helpful and location very convenient.

Business Self

10/10

Exceptional

19 Jul 2024

Cameron

Love this hotel.

8/10

Excellent

08 May 2024

Danel

Good value for money paid!

Business_and_leisure Friends

10/10

Exceptional

06 May 2024

Antony L

Great people!

Very nice Hotel in a good area for walking or relax!

Partner

6/10

Pleasant

01 May 2024

Yaqub

There is no walk way, from to hotel. With the amount traffic it’s quite dangerous

Leisure Friends

10/10

Exceptional

22 Apr 2024

Paul

What a great location only a five minute walk to sukumvit road very modern rooms only stayed one night but by far the best hotel I used while in Thailand would use again for sure thankyou citrus regards Paul ….. uk 🇬🇧

Leisure Self

8/10

Excellent

19 Apr 2024

Toby

Good value.

Staff was always friendly and helpful. The breakfast was good with enough options for everyone. Room was clean but a bit aged. Bed, air conditioner and shower were all notable.

A bit of a walk from Nana metro station. Villa Market and 7/11 about 3-5 min away.

Partner

10/10

Exceptional

05 Apr 2024

Antony L

Great place

Hotel Near the turist area in the city!

Self

10/10

Exceptional

01 Apr 2024

Andrew

Great value for the money & so comfortable place to stay will definitely return when in sukhumvit Bangkok

Business_and_leisure Family

8/10

Excellent

28 Mar 2024

Margaret

The staff, room and location were great, but the hall on Floor 7 stunk. We had to plug our noses. I don’t know about the rest of the floors.

Leisure Partner

10/10

Exceptional

27 Mar 2024

Jonathon

Enjoyed my stayed, short distance to 7 eleven and walkable distance from several red light areas.

Leisure Self

10/10

Exceptional

15 Mar 2024

Phillip

Breakfast's was great as was the staff

Leisure

10/10

Exceptional

13 Mar 2024

Alison

Bangkok Stay

The hotel was in a good location, within walking distance of bus and rail links. The room was big and very clean and the bathroom well equipped. Hotel staff were friendly and helpful and the breakfast was excellent.

Partner

8/10

Excellent

28 Feb 2024

Fred

gift was woderful at front desk

8/10

Excellent

21 Feb 2024

Russell

Great staff, friendly and helpful

Leisure Self

10/10

Exceptional

20 Feb 2024

Roger

Same as staying on Vegas strip. Smaller rooms, but just as nice. Grocery store just around the corner and EVERYTHING within walking distance.

Any negative reviews are from the competition.

I always tried to hit the maid up for a bottle of water or a towel and not get the full clean job. One day I thought they had done their rounds so I left for a while and left my wallet on the night stand and a knot of baht on the table.

My wallet still had the 3k USD when I returned. Couldn’t say that at a hotel in America…just facts

Leisure Self

8/10

Excellent

08 Feb 2024

Ehsan

It was a little bit out of the main area and walking to this property was not the most convenient (very narrow walking path on a very busy street). However, everything was close and within walking distance. Worth the price. Buffet was OK. Room condition was decent. Fairly quite. Amenities were average. In room massage service was a plus.

Leisure Self

8/10

Excellent

07 Feb 2024

Rubina

We enjoyed our stay although we were not expecting it to be such a small property accessible via an alley like road. The area at first did not appear attractive but then we got used to the convenience of having a supermarket and 7/11 nearby and discovered Sukhumvit road just behind the property. Breakfast spread is minimal but satisfactory. The property hallways are very warm. The gym has minimal cardio equipment. The staff are absolutely super and made our stay pleasant. Overall, a good stay.

Leisure Family

10/10

Exceptional

31 Jan 2024

Gordon

Great downtown location, walkable to a number of nightlife activities.

Leisure Self

10/10

Exceptional

25 Jan 2024

SULAIMAN H

Great stay!

Leisure Family

10/10

Exceptional

25 Dec 2023

Antony L

Good Place

Hotel near the center of City, Good place to stay!

Partner

10/10

Exceptional

29 Nov 2023

vijesh

Staff is the best

Leisure Self

10/10

Exceptional

24 Nov 2023

John

Expected restaurant to be opened

10/10

Exceptional

06 Nov 2023

Assunta

Excellent service, courteous staff. Stayed 4 nights. Will stay again.

Leisure

10/10

Exceptional

05 Nov 2023

Syed

Great property and Lovely location. I have staying this hotel 4 times..Hotel is Cozy but I love it room is clean and up to the mark..Sunny Refaie..

8/10

Excellent

02 Nov 2023

Peter

A little difficult to find as Sukhumvit 11 seems to wind around several turns. The hotel and staff were quite good. Room was clean. Exercise room and Terrace were nice also. Close to restaurants downstairs.

Business_and_leisure Partner

10/10

Exceptional

31 Oct 2023

Domenico

Perfect stay in Bangkok

Amazing hotel, very good condition and very friendly staff. Excellent location.

Self

8/10

Excellent

18 Oct 2023

Tim

My go to Stay In Bangkok

My stay was very good. My only real complaint was the internet kept dropping and the body odor smell in the lifts.

Business

8/10

Excellent

14 Oct 2023

Alan

Good hotel

I was comfortable and slept well.

Self

10/10

Exceptional

28 Sep 2023

Tim

Great Bangkok Stay

I’ve stayed here several time and this stay was excellent. The room was great in a good location close to anything needed. The staff was very friendly and helpful. The food in the restaurant very good.

Business

10/10

Exceptional

22 Sep 2023

marc

Excellent hotel, efficient and friendly staff and clean well maintained rooms great value for what we paid.

Leisure Partner

10/10

Exceptional

20 Sep 2023

Daylen

This is a nice hotel. I will probably stay here again when I go back to Bangkok

Leisure Self

8/10

Excellent

14 Sep 2023

Murray

Citrus Sukhumvit

Room was comfortable, clean and convenient. Hotel was difficult to locate. Sukhumvit 11 is the new \"Nana\". Room price was reasonable. Front desk and maintenance staff were very good ... would stay here again.

Self

10/10

Exceptional

13 Sep 2023

vijesh

For the price i paid its an excellent choice & central to everything.

Self

8/10

Excellent

26 Aug 2023

Michael

Great location, great value.