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CITICHIC Sukhumvit13 Bangkok by Compass Hospitalit

Bangkok · Thailand

Sukhumvit 13, 34View location

8.0/10Excellent482 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.4/108.4
Condition7.6/107.6
Location8.2/108.2
Neighborhood8.0/108.0
Value6.0/106.0
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About CITICHIC Sukhumvit13 Bangkok by Compass Hospitalit

The hotel enjoys a convenient central location, close to shopping and entertainment districts. Within walking distance is a station on the ultra-modern Bangkok Mass Transit System (BTS Skytrain), which is linked to the Mass Rapid Transit (MRT Underground) system. Together these provide fast, transportation to key districts around the city.

This city hotel offers 37 well-appointed guest rooms. Guests are welcomed into the foyer by a 24-hour reception, where they can also make use of the hotel safe and currency exchange facilities. Further amenities include a bar, a restaurant and conference facilities for business travellers.

Each of the guestrooms has a double or king-size bed and comes fully-equipped as standard. Each guest room has its own balcony or terrace. The hotel also offers a modern gym and a rooftop swimming pool.

Read more about this hotelShow less

A stay at CITICHIC Sukhumvit 13 Bangkok by Compass Hospitality places you in the heart of Bangkok, within a 15-minute walk of Terminal 21 Shopping Mall and Bumrungrad Hospital. This hotel is 0.6 mi (0.9 km) from Nana Square and 1.6 mi (2.6 km) from CentralWorld.

Make yourself at home in one of the 37 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Concierge
Entertainment
Non-smoking
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property only accepts cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

Nearby attractions

Bumrungrad Hospital 0.6 km / 0.4 mi
Embassy of Pakistan 0.6 km / 0.4 mi
Sukhumvit Road 0.8 km / 0.5 mi
Nana Square 0.9 km / 0.6 mi
Terminal 21 Shopping Mall 1.2 km / 0.7 mi
Central Embassy 1.6 km / 1 mi
Benjakitti Park 1.7 km / 1.1 mi
Embassy of Switzerland 1.8 km / 1.1 mi
EmSphere Shopping Center 1.9 km / 1.2 mi
Central Chidlom Department Store 2 km / 1.3 mi
Benchasiri Park 2 km / 1.3 mi
Central Rama 9 2.2 km / 1.4 mi
Emporium 2.3 km / 1.4 mi
EmQuartier 2.4 km / 1.5 mi
Erawan Shrine 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2007
  • Total number of rooms: 37
  • Number of floors (main building): 5
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
Show 33 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Business centre
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    CITICHIC Sukhumvit13 Bangkok by Compass Hospitalit

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUNK BEDSUITE • BUNK BEDSUI.BK

    Photos are not available for this room type.

    CITICHIC Sukhumvit13 Bangkok by Compass Hospitalit

    SUITE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    CITICHIC Sukhumvit13 Bangkok by Compass Hospitalit

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIERQUADRUPLE • PREMIERQUA.PE

    Photos are not available for this room type.

    CITICHIC Sukhumvit13 Bangkok by Compass Hospitalit

    QUADRUPLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about CITICHIC Sukhumvit13 Bangkok by Compass Hospitalit

8.0
Excellent
482 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
7.6 /10
Location
8.2 /10
Neighborhood
8.0 /10
Value
6.0 /10
Amenities
7.0 /10
100 reviews shown
10/10
Exceptional
26 Apr 2026
Bassam
Always stay here.. newly renovated.. location is great just off soi 11.. just don't get a room on the ground floor, found it noisy
Friends_and_family Family
10/10
Exceptional
24 Mar 2026
Pavithra
Good community, lovely front desk staff
Self
10/10
Exceptional
07 Jan 2026
GARRY
Rooms are mega clean and mega modern.
Beds really comfortable.
Shower room excellent
Good TV
Lovely swimming pool
Staff were charming
Bang in the centre of town near to NANA BTS station.
Directly above a grocery convenience shop open 24 hours.
Loads of everything nearby.
Friends_and_family Family
10/10
Exceptional
05 Aug 2025
Shakira
Great clea
8/10
Excellent
23 Jun 2025
xiomara
Pretty straightforward
Friends_and_family Family
8/10
Excellent
15 Apr 2025
Josh
If it weren’t for the outstanding front desk staff — and especially Fern — I would have checked out early and moved to another hotel. Their warmth, professionalism, and genuine care made a world of difference during my stay. Fern went above and beyond to assist me and made me feel like a valued guest, even when the situation became unnecessarily stressful.

Unfortunately, my stay was significantly impacted by the way an issue was handled by the operations manager during Songkran. Rather than resolving the matter with empathy or professionalism, their attitude came across as dismissive and unhelpful. It left me feeling frustrated and unwelcome, which is not what anyone wants while traveling — especially during a holiday.
Business_and_leisure Self
10/10
Exceptional
15 Apr 2025
Bassam

Great renovated hotel and great location

Recently renovated and great location.. we going ajoining rooms for the family. Staff were great
Friends_and_family Family
6/10
Pleasant
23 Mar 2025
greg
WORK ON RENOVATION WAS STILL ONGOING DESPITE CLAIMS THAT IT WAS COMPLETED. THIS MEANT A LOT OF NOISE DURING THE DAY
Leisure Family
6/10
Pleasant
20 Mar 2025
Matthew
Venue undergoing refurbishment, so noisy at times. However great location and rooms
Self
10/10
Exceptional
11 Mar 2025
Jesse
Great location. Easy to get to bus, air train and subway. Big rooms with great beds
Friends_and_family Friends
10/10
Exceptional
14 Feb 2025
Kurt Malcolm
Great room and clean.
Property is under front end renovation so was noisy at times.
Once its completed i would stay again.
Reception staff very good.
Fern, Reception, made guests feel welcome
Leisure Self
2/10
Poor
20 Sep 2024
Daniel
Citichic closed for refurbishment. We were relocated to another hotel in a much smaller room.
Partner
2/10
Poor
19 Aug 2024
Gangadar
Very old property and hotel is under renovation with full of noise ….worst hotel
Self
2/10
Poor
13 Aug 2024
Alan
Nothing, Hammer drills, jackhammers and ha.meringall day, Woeful.
10/10
Exceptional
15 May 2024
Norman
Quiet and convenient to hospital
Business Self
2/10
Poor
07 Apr 2024
Giuliano
Bizzarre
Leisure Self
6/10
Pleasant
04 Feb 2024
Hendrikus

Basic but convenient

The hotel is situated in the Sukhumvit area. It s basic but convenient. Good bed. Shower goed from hot to cold every minute.
Business
8/10
Excellent
20 Jan 2024
Verified traveler
Incorrect sized room for first night,adjoining room given for second night and finally correct room for rest of stay. All good after that and I will stay again as I have been doing so for the last 14 years.
Partner
10/10
Exceptional
30 Nov 2023
Jeffrey
This was the first hotel I ever stayed at when I visited Thailand. I've stayed here 2 more times since. The staff are great and it's within walking distance of anything you might need. There's literally a convenient mart right next door for anything you need. Its a tourist area of Bangkok.
Leisure Self
6/10
Pleasant
08 Nov 2023
Todd
Carpets were gross. Stains everywhere. True condition of my room not close to the pictures on the internet. No gym yet they say they have one.
Leisure Self
2/10
Poor
24 Sep 2023
Colin
I contacted Expedia , no pool access, terrible property no hot water, cockroaches and Expedia wouldn’t help me , so I have moved all my company’s business elsewhere. 14 staff

I’ll share my experience with Expedia with my contacts,
Another company all talk no action no conscience .
Business_and_leisure Self
10/10
Exceptional
26 May 2023
Nir Kumar
Good value for money. Facility located at convenient and reachable area. staff are working excellent.
6/10
Pleasant
12 May 2023
Haydn
While the nstaff were very very good I was disappointed that the website said there was a gym and there wasn't. That was a major reason I picked the hotel in the first place. But all in all I had a pleasant stay.
Leisure Self
10/10
Exceptional
30 Nov 2022
allan
only found that the gym was not clean
Leisure Self
6/10
Pleasant
21 Jun 2022
john
staff fantastic . . photos out of date pool closed ?? no door on room safe hot water not working in batch terrace floor rotten needs a lot of repairs
better hotels in the area for the same price
Leisure Self
8/10
Excellent
03 Mar 2020
Karl
Good location, but the pool is being renovated right now and is not available.
Self
10/10
Exceptional
23 Feb 2020
CHI YUNG
Location is good as can access the main tourist spots easily. Have a shuttle TukTuk to drive you to T21 or the Nana BTS. Staffs are friendly and helpful. Good Value
Self
6/10
Pleasant
03 Feb 2020
Verified traveler
I will say that for that price it is reasonable.

However, it would be good if we were informed that the swimming pool is under renovation.

The amenities are upon request is. Hairdryer, toothbrush and toothpaste are not in the room, have to request.

Our safe box is not even functioning (no doors)
10/10
Exceptional
06 Dec 2019
MarkG
Modest clean and appropriately priced. very nice staff quiet and restful
Business_and_leisure Self
10/10
Exceptional
05 Dec 2019
Verified traveler
Great location clean and staff lovely only down sound pool was out of action till March 2020
Leisure Friends
10/10
Exceptional
25 Nov 2019
Verified traveler
Location is great, close to Soi 11 easy to walk to Nana or Asoke, quiet, easy to get to the boats on the canal to get into see temples.
Friends_and_family Family
8/10
Excellent
14 Nov 2019
Brady

Good location but the hotel needs TLC

Nice staff, clean hotel, but the property needs a lot of work. The carpets in the hallway are stained and worn, and the bath towels weren't much better.
Self
10/10
Exceptional
26 Oct 2019
Verified traveler
I always stay here. Its close to everything and a good rate.
Friends_and_family Family
2/10
Poor
07 Oct 2019
Verified traveler
Internet works intermittently. When asked to have it fixed nothing changed but they told me it was fixed. I believe the person who tried to fix it also tried to hack my account. I could not trust them so left a day early and they refused to refund for the day.
Business_and_leisure Partner
10/10
Exceptional
23 Sep 2019
Kane

Really good option.

Really good location and helpful, friendly staff. Proper in room laptop safe. Recommended.
8/10
Excellent
04 Sep 2019
Verified traveler
Small hotel in a quiet area but close enough to BTS stations and entertainment areas.
Leisure Self
6/10
Pleasant
26 Aug 2019
Verified traveler
It was cheap and functional but the room needed a coat of paint and the furniture and curtains needed replacing. No major complaints but I wouldn't stay there again.
Leisure Family
8/10
Excellent
15 Aug 2019
Mariyam Afeefa
The swimming pool was closed and the area is very old so very disappointing.
The hotel staff Alisa was very helpful and very kind.
Partner
10/10
Exceptional
10 Aug 2019
Verified traveler
Great location on the edge of Soi 13 and around the corner from Soi 11
Leisure Self
2/10
Poor
06 Aug 2019
Verified traveler
Worst hotel ever smelly and old. Staff not too friendly when ask them something is getting scold . Expedia cheated me as well book deluxe but gave me superior
Leisure Family
8/10
Excellent
05 Aug 2019
Verified traveler
The hotel has a Family Mart just right at its downstairs. Hotel staffs are friendly and helpful. The hotel also provides free shuttle service to transport guests to Nana BTS station.

The room is a little old and lighting is quite dull. I am happy to have a bath tub. Multiple choice of TV channels. Unfortunately swimming pool is under repair. You will need to go to nearby Citrus Hotel which is under the same management if you wish to swim. Walking from hotel to Sukhumvit main road is quite a distance especially under the hot sun in mid day. Overall experience is quite pleasant.
Business_and_leisure Self
4/10
Poor
30 Jul 2019
Kim
The staff was friendli and helpfull, but thats it. the pool had no water in it, everything was old and in a bad condition.
Family
10/10
Exceptional
26 Jul 2019
Evan

Great place!!

This place is AWESOME! Great location, incredibly friendly staff, STRONG aircon & WiFi (EVERY room has its own router!) and comfy beds. All of this at an affordable price. Next time I am in BKK, I’ll be staying here 🙂
8/10
Excellent
17 Jul 2019
Verified traveler

Nice cozy hotel but a bit far.

The stay was great at the staff were very friendly. However, the hotel is not very well maintained, but never the less, is value for money and it was a comfortable stay. Tuktuk services to NANA BTS was available, but it is a bit far to walk from NANA BTS. There is a family mart directly below the hotel,which was convenient.
Friends
10/10
Exceptional
29 Jun 2019
Christopher

Excellent

Good I enjoyed very much
10/10
Exceptional
27 Jun 2019
Christopher

Excellent

Nice hotel and staff clean nice rooms quiet area close to restaurants and transport
10/10
Exceptional
15 Jun 2019
Leo
had a very pleasant stay. the staff are great.
Friends
4/10
Poor
11 Jun 2019
Verified traveler
Your location


Citichic Hotel
34 Soi Sukhumvit 13, Khwaeng Khlong Toei Nuea, Khet Watthana, Krung Thep Maha Nakhon 10110
Hotel
Steve H
475 points
2 days ago
The positives of this hotel are that whilst a little noisy it is primo location. Halfway down Soi 13 at the road that runs to Soi 11, so many bars and restaurants within walking distance. Staff here are nice, don't really seem too fussed by anything. Bed is really comfy. The negatives, it's a dump! I have never in over 30 years of traveling seen a worse swimming pool that is apparently open for business, tiles broken and missing, green slime on the tiles, it's not completely full. The steps leading to pool are falling apart. The gym is pretty gross, old machines with rust and various stains. The room I was in cost only $43 aud per night and it is quite OK for that price, cleaned everyday, the main issue I have is there is just no maintenance, things are falling off the walls, everything is loose and leaking. They have just let it go to ruin, but as I said it is only $43 per night. But in saying that The Compass Hospitality Group own this and they should be ashamed! I have attached their promo from website. Just as I posted this, the cleaner and another fella wearing a mask and carrying a cannister came to do pest control 🤔
Leisure Self
8/10
Excellent
07 Jun 2019
Robert

Recommended

Great staff and rooms very comfortable and good value for money. Convenient for Nana Station and Sukumvit.
8/10
Excellent
03 Jun 2019
Verified traveler
Good hotel for the price and the staff were helpful. I will go back to this hotel
Leisure Partner
10/10
Exceptional
20 May 2019
Amine

Great

Clean, friendly staff, well located, and well priced
8/10
Excellent
20 May 2019
James Joseph

Great service but a bit rough around the edges

Great service. Room is large and well set up. Location is very convenient. However the room wasn’t so clean upon check in. The pool is pretty sad looking. And the fitness room had broken equipment. I would stay here again despite these few drawbacks because the service was excellent and the room quite spacious. As well as being excellent value. The price I booked for was very reasonable.
10/10
Exceptional
09 May 2019
Md. Rafiqul

Location and service wise it is very comfortable.

It was amazing to stay in that hotel. Services are remarkable.
8/10
Excellent
01 May 2019
Verified traveler
Easy check in and check out..
Whats great is that there's a 24hrs convenience store below..
Leisure Family
8/10
Excellent
10 Apr 2019
Bernard

Family Holiday in Bangkok 2019.

We arrived early and the hotel gave us a room after 15mins and the second room at 1.30pm. The rooms were clean and rather spacious. The service was good and every staff were polite. One thing the hotel could consider is to change to new sets of towels as some were rather well worn and slightly tattered along the edges. Otherwise, we had a very pleasant and comfortable stay
Family
8/10
Excellent
09 Apr 2019
Chelly
Close to cafes, restaurants, shops, and reputable Thai traditional massage spas. Staff was very responsive, friendly and helpful. There's a complimentary tuk tuk that will take you to the BTS. They were also willing to take me to my daughter's hotel a couple blocks away. Only negatives were that the walls, carpets, tile, etc are very worn down and the bed was hard, but this is typical of affordable hotels in big cities in Southeast Asia. Definitely a good deal.
Friends_and_family Family
6/10
Pleasant
07 Apr 2019
Verified traveler
Friendly staff to scare to swim in the pool something not right there looks like need a good clean fun smell in the lobby room was ok just ok in a prime location just be careful of traffic on the corner
Family_with_children
10/10
Exceptional
04 Apr 2019
Verified traveler

Affordable hotel

Hotel is hidden ay the back alley, some walking distance away from BTS but surrounding has cafes and restaurants etc. Room is a little dated but has most of the things you need. Toothbrush, hair dryer, in room slippers etc could have been provided to better the experience. Service staffs are friendly and has tuk tuk out of hotel on certain days. Loves the tub and standing shower too, water heater is stable. There's a blackout for few hours, not always i hope.
4/10
Poor
02 Apr 2019
Verified traveler

Not Clean

Since most of the reviews were good and rating was above 8 we decided to book this place, room is spacious and has good features, but thats about it, the sink was clogged we couldnt wash our face or hand , there was a lizard running around the room and I finally caught it, and the bath water was almost orange, it was not really well maintained, maybe when this place was new it was a good hotel, but really dont recommend this place. They gave us another room after awhile but still not very clean (new room didnt have a lizard). Close to the main street.
Partner
6/10
Pleasant
01 Apr 2019
SIU CHEUNG DUFF

Alert:Booked Deluxe room and Status of POOL area^~

Deluxe room was not Deluxed,they will said the real deluxe room was triple room.
2 days cheating
Finally at the 3rd date,I've changed my room to real deluxe same as what ive booked via hotels.com (Same size,Same photos)
Extremely not advised to swimming as the water was not running(you can see the water was flated and No filtering).
Most of the time:
No Towels stand by
No one trashing for 2 days from the pool area
No matainence for the pool,broken tiles
Gym is fine but I didnt see someone cleaning the gym area.
Reception lady is nice
Partner
10/10
Exceptional
20 Mar 2019
Verified traveler
I liked the hotel. No negatives at all. Location good. staff efficient and welcoming. Room clean and tidy. No unpleasant smells.Approx 1K from Nana Skytrain..Far enough away to not hear the noise of Sukhumvit.
Business_and_leisure Partner
10/10
Exceptional
18 Mar 2019
Ousseynou

Good value for money and great staff

My stay was very comfortable and practical. The hotel is well located for all the good things Thailand is known for: good food, night life, shopping etc. The hotel staff are very kind and professional. They are also responsive to any requests you make. I will certainly use them again if I return to Bangkok. Overall great experience and value for money.
Family
6/10
Pleasant
18 Mar 2019
Verified traveler

Free Shuttle - some days!

Long walk from Sukhumvit. I thought to myself, tomorrow I’ll take the free shuttle to Nana and that only have to walk going back. At the hotel I found out the shuttle runs Thur - Mon. Seriously? So I guess you aren’t supposed to stay there on Tue & Wed.

Room was decent, not great but decent. No issues.
10/10
Exceptional
11 Mar 2019
Martin

great location

Great hotel reception staff very friendly and helpful excellent location overall well worth the money
10/10
Exceptional
06 Mar 2019
Barry
Great location with excellent customer service.I have stayed in dozens of hotels in Bangkok and this hotel is the nicest I have stayed at. very comfortable room with an outstanding bathroom. Very impressed with my first stay at this hotel and certainly won't be my last..
10/10
Exceptional
28 Feb 2019
Marco

I can highly recommend

Very friendly and helpful receptionist, so lovely and great first impression of hotel. I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.
8/10
Excellent
21 Feb 2019
MR A
Good location, helpful staff.
But suffering from some 'wear and tear' - particularly the pool. It used to be a major feature, now rundown and unpleasant
10/10
Exceptional
12 Feb 2019
Daniel

3 nights at Soi 13

My stay was all good.. the bed was comfortable the shower had good water pressure the staff were all very nice and the WiFi worked well... I would recommend this hotel and would stay again.
8/10
Excellent
11 Feb 2019
Verified traveler
Close to great shopping, subway. Nice room- big king bed, comfy.Tastefully decorated. Rooftop pool rundown, not appealing.
Leisure Family
2/10
Poor
01 Jan 2019
Verified traveler
Would never stay there again. V poor cleanliness in rooms and old.
6/10
Pleasant
26 Dec 2018
YV
Good hotel for central location, lots of bars and restaurants around.
10/10
Exceptional
10 Dec 2018
Verified traveler

Amazing!

Great hotel with amazing rates! Modern outlook central location! Had a wonderful experience!
Friends
6/10
Pleasant
27 Nov 2018
Peck
On the 1st day, we couldn't sleep due to the air conditioning vent was noisy and they don't have a maintenance to repair even from their subsidiaries of Citrus Hotel. We we given another room the next day. The The housekeeping staffs should have a consistency of checklist after cleaning the room. Our bathroom mat , hand towels and shower gel & shampoo was not replenished . It would be great to have a hair dryer for guests to use. The water heater temperature seems to be irregular and goes too hot to cold. The shuttle service was only made available from 10am to 7pm on Thursday to Monday whereas on Tuesday & Wednesday it is due to the driver rest day off. I think they should collaborate co-joint with Citrus Hotel Shuttle Services since it is just 1 km away to provide these rides to their hotel guests since hotel locations it's about 10 mins walk to Nana BTS. Overall the hotel staffs are friendly and helpful.
8/10
Excellent
11 Nov 2018
Verified traveler
Nice hotel.. Too bad during our stay, the hotel tutu not working.. Should have one smoking floor or should have smoking so tat
8/10
Excellent
06 Nov 2018
Barry
smaller room
Friends
10/10
Exceptional
25 Oct 2018
Ed
Really nice staff, some of the best value in Sukhumvit Soi 11/13 area. It's my new go-to place.
10/10
Exceptional
22 Oct 2018
Jan
This is my home away from home..I have been staying at this Hotel for several years now,,and whilst it's starting to look a little tired now,it is always clean and comfortable. The ataff go out of their way,to ensure your happiness, and are more than willing to assist in any way possible..This Hotel is situated in a great area,with many bars,Restaurants and Shopping Centers/areas..The Hotel provide a free Tuk Tuk to the main Rd & Nana Railway Station. There is a 24 hr Supermarket at the front of the Hotel,and a Laundry 2 doors up..I have nothing negative to say about this Hotel..
10/10
Exceptional
22 Oct 2018
Jan
This is great Hotel,in a great location..Whilst I miss the Hotel Restaurant,it's great to have a 24hr Supermarket in it's place..Staff are very helpful and friendly..There is a free Tuk Tuk to the main Rd,and the many Bars,Shopping,& Restaurants nearby..I believe the Hotel will be undergoing major renovations in the 1st half of 2019.The rooms and bathrooms are very large, in comparison to a lot of other Hotels in Thailand..Tea,Coffee,2 x Bottled Water,Shampoo, Conditioner, & bath Gel are provided free of charge daily..A Fridge/Freezer is in each room..The rooftop Pool is kept very clean at all times,although the floor of the pool needs attention..All rooms also have a separate Bath & Shower..I can't speak more highly of this Hotel & Staff..
6/10
Pleasant
20 Oct 2018
Verified traveler

Fair stay

It’s nice overall, fair price, friendly staff.
The room is too dark as there’s not enough lighting. I stayed on the ground floor and windows are blocked so barely get any sunlight.
Family
10/10
Exceptional
11 Oct 2018
Igor

5+++

Very good hotel. Close to all the shoping malls. Very good room
10/10
Exceptional
09 Oct 2018
Jan

Great Hotel, big room

I love staying at this Hotel,as unlike most in Bangkok,the rooms are very big & clean,the staff are always pleasant & helpful..The provide a free Tuk Tuk to the main Rd & Nano Station unless it's in for maintenance. Close to night markets,dept stores supermarkets,night life,& laundry next door.There is a 24 hr convenience store out the front, and a very well maintained & clean pool on the rooftop,with an indoor gym.
8/10
Excellent
25 Sep 2018
Jeff
Surrounded by many food outlets and convenience stores, and its location is near to Nana BTS stations, a plus point to the hotel.
10/10
Exceptional
21 Sep 2018
Graham David

Will be. Back again soon

It was a very clean and convenient hotel. Staff were all very pleasant and helpful. The 24 hour Family Mart next Door was also useful. Other next door usefull places were the Laundry and Thai Massage centre(no hanky panky...)
Family
6/10
Pleasant
13 Aug 2018
Verified traveler

Worst wifi in BKK and shower broken

This could be a really nice place if they took better care of it. It is in a good location and has friendly staff. The room has space and is clean.

But I have stayed in many hotels in the Sukhumvit area and this one had the worst and slowest wifi ever. It mostly did not work at all or took 10+ minutes to load a page. I have actually stayed in a hostel in the area that had better wifi. Also the shower leaked like crazy and continually had water coming out of both the rain shower head (very cold) and the wall shower head (hot). I reported it and they came and fixed one leak but not the major one. I doubt I will stay here again, even though the room was clean and otherwise okay. It would be so easy to upgrade their wifi and take care of basic maintenance, but management choses not to do so.
8/10
Excellent
04 Aug 2018
Verified traveler
Perfect local but need to request the room opposite side of street.
Partner
8/10
Excellent
24 May 2018
Verified traveler

Good value - Convenient location. Overall good exp

My room was very quiet, clean, and tidy. Helpful and friendly staff. Convenient location. Super easy to get taxi or tuk-tuk right outside the lobby. Easy walking distance from anything that you could want. Convenience store directly next door.

IMHO, Swimming pool area is in need of a few upgrades, and a thorough clean-up and make-over.

Very good value - would stay here again, for sure.
8/10
Excellent
20 May 2018
Mohammad Shahudur
I have lost some goods
Friends
8/10
Excellent
01 May 2018
SH Faisal

Good location and service

Great friendly Staff, decent size room, and wifi that's actually works. Good place
8/10
Excellent
30 Mar 2018
Michael

Book but not for the pool

Good clean comfortable hotel. The pool is too small to be of value to swim in.

Limited tuktuk service each half hour from 10am til 7pm to soi 11 (Nana BTS) entrance.

At times the walk from either Asok or Nana BTS just seemed that too long.
Family
4/10
Poor
01 Mar 2018
Greg

Position, position, position.... and that’s it!

Spent 5 nights here. The impressive photos made me choose this over others in the price range but very old photos used to sell this place. The cafe and breakfast buffet featured doesn’t exist! It’s a very small mini mart now. Very convenient but low on selection. ALL the gym equipment is faulty and only one cable worked on the weights set. The pool has thick white scum around the sides. Shower water temperature couldn’t be moderated - at all -either boiling hot or cold so baths were more favoured. Only a handful of English speaking channels and reception was very sketchy, especially the movie channels. DVD player didn’t work. Air con temp was hard to moderate, also. Bed was rock hard, pillows were way to big. Could here people in the next room opening and closing cupboards and also talking in the corridor. In summary, there isn’t much positive to talk off, apart from its short stroll to all excitement and amenities in Nana.
8/10
Excellent
22 Dec 2017
N1CK

Good value in a central location

a 10minute walk from Suknumvit Road and Nana MTS but good value for money. Right in the heart of the nightlife but very quiet once you are inside the room. I rate the hotels services and standard on how they charge their guests. For the money you can't go wrong (depending on the price you pay obviously) For me a solid hotel.
Family
8/10
Excellent
23 Nov 2017
Adli

A quiet hotel in the heart of the city

Good value for money hotel.facilities very good and also got family mart downstairs which is convenient. Just a reminder if you book a twin bed room,please do call them earlier to confirm the room as they are limited twin room available.overall very satisfied.
10/10
Exceptional
09 Nov 2017
Wayne

Nice, comfortable well located hotel

Nice, comfortable and well located hotel for Sukhumvit, only a minute's walk to Sukhumvit 11. Friendly staff and very comfortable rooms, well laid out. Good range of TV channels in English.
8/10
Excellent
31 Oct 2017
Verified traveler

Very decent for the price

bit of an issue with the hit water late night. otherwise ok.
8/10
Excellent
26 Oct 2017
Christopher
Great hotel but they have ripped up the road outside the front entrance
8/10
Excellent
24 Aug 2017
Verified traveler

AVOID THIS HOTEL AT ALL COST

This hotel is super inconvenient. Long walk into the hotel and to the bts. Room was old and run down. My room air con broke down in the middle of the night. This hotel sucks. You sure don't want to stay in this hotel guaranteed.
8/10
Excellent
07 Aug 2017
Philip

Good rooms, comfy beds, real value for money.

I stayed for a week in this hotel within a month of its opening, about 10 years ago. I was delighted at the standard of the hotel and the service for the money paid. I returned many times over the following 5 years and was always pleased with the experience. My latest stay was after a further 5 years. Obviously, over time things deteriorate, however the very good rooms here have held up well, as have most of the public areas. The swimming pool is a bit the worse for wear. Management has now embraced the 'check-inn' brand and the level of service has adjusted accordingly. However, I think my room rate was lower than 10 years ago, so no complaints about the value. Beds are comfortable, air-con is efficient. Soi 13 which has little going for it, was under repair during our stay. Temporary problem. The adjacent Soi 11 has lots of bars and restaurants.
Partner
10/10
Exceptional
27 Jul 2017
Adam

Excellent hotel great value for money

Excellent hotel, this was my third time of staying there and my fourth is coming up shortly and no doubt I will be coming back again. The rooms are excellent, spacious and comfortable. So rare to find a seperate bath and shower in hotels with out compensating on size. Great connections to both mrt and sky train which means all the tourist attractions are within easy reach. lots of places to eat and drink less than five minutes walk away to suit any taste
Partner
10/10
Exceptional
08 Mar 2017
Alan

Great hotel

Room was very nice!
8/10
Excellent
16 Jan 2017
Verified traveler
WiFi wasn't so good, also its about 500m walk from main sukhumvit road.
Family

Location & surroundings

CITICHIC Sukhumvit13 Bangkok by Compass Hospitalit
Sukhumvit 13, 34, Bangkok, Thailand

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CITICHIC Sukhumvit13 Bangkok by Compass Hospitalit

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