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Upar Hotels Sukhumvit Soi 11 Nana

Bangkok · Thailand

Soi Sukhumvit, 43 5View location

7.4/10Very good434 Reviews
Cleanliness7.4/107.4
Service8.0/108.0
Comfort7.2/107.2
Condition7.0/107.0
Location7.4/107.4
Neighborhood7.6/107.6
Value8.0/108.0
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Upar Hotels Sukhumvit Soi 11 Nana

The UPAR Hotel Sukhumvit 11 Nana Bangkok offers 27 modern rooms in an intimate, design-hotel setting. Each room features an LCD TV, DVD player, and free Wi-Fi. Guests can also take advantage of the on-site internet café, mini-market, and fax/photocopying service.

The hotel is conveniently located near the Nana BTS Skytrain Station (600 meters) and Soi Nana (under 1. 3 km). While the hotel initially states there's no 24-hour reception, it later mentions a 24-hour front desk, this contradiction has been removed for clarity. Luggage storage is available.

Read more about this hotelShow less

A stay at UPAR Hotels Sukhumvit 11 Nana places you in the heart of Bangkok, within a 15-minute walk of Bumrungrad Hospital and Nana Square. This hotel is 1.2 mi (1.9 km) from Terminal 21 Shopping Mall and 1.2 mi (2 km) from Pratunam Market.

Make yourself at home in one of the 26 guestrooms featuring refrigerators and DVD players. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 AM
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for to-go breakfast: approximately THB 120 for adults and THB 70 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 6:00 AM and 5:00 PM
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: THB 700.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Thai

    Filipino

    English

Nearby attractions

Embassy of Pakistan 0.5 km / 0.3 mi
Bumrungrad Hospital 0.8 km / 0.5 mi
Nana Square 0.8 km / 0.5 mi
Sukhumvit Road 1.1 km / 0.7 mi
Central Embassy 1.2 km / 0.8 mi
Platinum Fashion Mall 1.5 km / 0.9 mi
Central Chidlom Department Store 1.6 km / 1 mi
CentralWorld 1.7 km / 1.1 mi
Pratunam Market 1.7 km / 1.1 mi
Terminal 21 Shopping Mall 1.9 km / 1.2 mi
Baiyoke Tower II 1.9 km / 1.2 mi
Erawan Shrine 2 km / 1.3 mi
Central Rama 9 2.3 km / 1.4 mi
Embassy of the United States 2.4 km / 1.5 mi
Siam Square 2.5 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 28
  • hotel
  • Wi-fi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Upar Hotels Sukhumvit Soi 11 Nana

7.4
Very good
434 Reviews
Cleanliness
7.4 /10
Service
8.0 /10
Comfort
7.2 /10
Condition
7.0 /10
Location
7.4 /10
Neighborhood
7.6 /10
Value
8.0 /10
Amenities
7.2 /10
100 reviews shown
8/10
Excellent
15 Apr 2026
Kevin
Room was comfortable with good AC. I was on 3rd floor and a good amount of street noise for the holiday but I still had a good night rest. The bathroom is a little tired but everything works. Close to food and 7/11.
Self
10/10
Exceptional
22 Dec 2025
micheal
Great location
Self
4/10
Poor
11 Jan 2025
Negin
The room and bed were generally clean, however there were details such as dirty rags in the closet which were off putting during our stay.
Leisure
2/10
Poor
12 Dec 2024
Shahar
Gross
Self
2/10
Poor
03 Jan 2024
Safwaan
The only reason anyone should stay this property is the convenience of its location - everything else about UPAR Hotels was horrible to the point where we checked out a night early to go stay on the floor of a friends apartment.

For starters, the staff at reception was exceptionally rude, especially the man who works the night shift. During our check in, we were treated with complete annoyance and being asked irrelevant personal questions. Our asks for extra towels and hair dryers were completely ignored during our stay.

The property itself was disgusting - the cleaning staff did not clean the bathrooms at all. The showers were disgusting and the rooms had garbage in the corners. The tipping point, however, was the number of rats we saw during out 2 night stay. Due to garbage being left out on the common area floors, we saw many huge rats running around outside our rooms and fighting over garbage that was left by the cleaning staff in the open for many hours of the afternoon. Our friend who stayed on the floor below us said he heard rats running around through the walls and ceiling.

To add to the above experiences, the toilet in our bathroom randomly stopped working. After a whole day out, we came back to our hotel to discover the flush was not working and were given no explanations on why and no one sent to fix it.

Overall, please do not consider UPAR Hotels for your next stay. There are other hotels in the area for the same price that do not have rats running around.

Business Partner
10/10
Exceptional
19 Mar 2020
AHMED

clean and quite

clean and quite hotel nice friendly staff in the middle of the centre 7/11 24 hours supermarket open next to you massage shops and restaurants very close to you.
Partner
8/10
Excellent
09 Mar 2020
Verified traveler
The property is situated in a strategic area. Staffs are friendly especially the front office and house keeping team.
Business Self
8/10
Excellent
15 Feb 2020
Phil
A pleasant hotel, friendly staff and central location. I reccomend the street food near by
Leisure Self
10/10
Exceptional
05 Feb 2020
Verified traveler
The staff were polite and especially Jack at reception - good amenities include TV n close to the action ! Thanks
Leisure Friends
10/10
Exceptional
15 Dec 2019
Verified traveler
Great place, service is very friendly and great value for money
Friends_and_family Family
2/10
Poor
28 Oct 2019
Verified traveler
what do you want me to say!? I notified the hotel regarding the sudden death of a family member and would not be able to visit Bangkok at this time and was hoping any refund would be helpful for my situation but of cause there's no respond at all after many attempted to reach them. heartless hotel management.
Leisure Family
10/10
Exceptional
29 Sep 2019
Verified traveler
stayed for 3 nights could not of been any better amazing staff very friendly
Leisure Self
8/10
Excellent
08 Jun 2019
Verified traveler
great place to stay for the price, but bad location....
10/10
Exceptional
07 Apr 2019
Verified traveler
Fantastic value for money and in area if lots of dining
Business_and_leisure
10/10
Exceptional
05 Mar 2019
Verified traveler
Great stay. Excellent value for the money. Clean rooms and friendly staff. Very helpful with contacting the airport when the airline lost our luggage. Will definitely stay here again on our next trip to Bangkok.
Leisure Partner
4/10
Poor
28 Feb 2019
David
The only good thing about this hotel is the price and location. I have honestly no idea how it qualifies as three stars or where all the good reviews came from.

First, the room is nothing like the pictures, is much smaller, and quite dark even with all the lights turned on.

In terms of cleanliness, there weren't any major issues, but the place really did need a good dusting, particularly in the less easy to reach corners.

A few parts of the room do need replacing / fixing such as the safe which had parts that would fall off it, the mirror with large black stains, and Aircon which only has one setting - arctic gale.

Staff were pleasant enough but not helpful. For example when asked questions, such as good places to eat nearby, I was just told to go walk and find something - all with a big smile of course.

Biggest problem by far however... the hotel is guest friendly. What that means for those unfamiliar with Bangkok is that a guest is welcome to bring other people back to their room free of charge.

So I spent three nights listening to some of the ladies that Thailand is infamous for very noisily entertaining their companions until the early hours of the morning. With walls so thin, it's no wonder I didn't sleep well.

So if you are looking for a hotel which does not ask questions or offer judgement this is a place for you.

On the other hand if you have any class, taste or moral standards then I suggest you find someplace else.
Leisure Self
4/10
Poor
26 Feb 2019
Verified traveler
One day I was locked out my room for an hour. The battery in the lock was flat. I didn't complain though. A few days later I lost the key. They charged me 1000 baht.
Leisure
10/10
Exceptional
18 Feb 2019
Verified traveler
We booked this hotel for three nights to see Bangkok prior to heading south to the beaches. The hotel is slightly off the beaten path but close to night life and the BTS skytrain (5 minute walk), a 7-11 right next door and a nice supermarket 1 block away. We found it very quiet and super clean. The staff was very helpful and friendly. Couldn't ask for anymore, very good value for the money. We ended up booking it again before our flight out of Thailand.
Leisure Partner
8/10
Excellent
07 Feb 2019
Verified traveler
When it was new I think it would have been beautiful. It's nice and for the price is really quite good. Few things here and there are a.bit rough but nothing major.
2/10
Poor
06 Feb 2019
Tak Wah

Trouble to get back extra charged!

I paid when I booked the room online, but the hotel charged the room rent again when I checked in. Obviously the hotel made a mistake, I need to call hotels.com twice and wrote to my credit card bank to ask for help. I spent one month to get my money back!
Partner
6/10
Pleasant
05 Feb 2019
Verified traveler
The room was too small, have difficult to move around, the first night I didn’t sleep comfortably because the bed covers was too short and when I asked, he told me that I am tall but the bedcover was not fitting either the bed . The following morning I complained to the manager and was given a cover which fitted my bed and I was able to sleep comfortably. No telephone in the room to communicate with reception, you have to make all your request to the reception. Otherwise our stay was okay.
10/10
Exceptional
31 Jan 2019
Verified traveler
Excellent rooms and friendly staff and location center in main market
2/10
Poor
19 Jan 2019
Verified traveler
They overbooked my room so after a 10 hour transfer I didn’t get to stay
10/10
Exceptional
12 Jan 2019
kirk
Second time I have stayed here nice and clean friendly staff all at a good price
Partner
8/10
Excellent
07 Jan 2019
Verified traveler
Good place for the price in a great Soi plenty of entertainment
10/10
Exceptional
06 Jan 2019
Terence
Clean, comfortable and really value for money
10/10
Exceptional
23 Dec 2018
Verified traveler
This place was a great place to stay. Conviently located near the BTS and walking distance to a lot of places near by. The hotel was clean and lovely. The staff was incredibly helpful - Eric in particular helped us with a kurfufle surrounding our lost airline baggage. We would not have gotten it back without his help!
10/10
Exceptional
07 Dec 2018
Verified traveler
Staff very nice and service. Room very clean, and no noisy. The hotel beside is 7 Eleven. Very convenient.
6/10
Pleasant
06 Dec 2018
Verified traveler

Ok in a pinch.

When we arrived at check in, there was a problem with the room we were going to be given. The staff asked us to wait, and ultimately provided a different room. Once arriving at the room, we noticed that the room needed to be updated, and the walls needed to be repainted or wallpapered. There were stains all over the walls, not just in the room, but also in the common areas as well. These stains appeared to be mostly scuff marks, but really detracted from the cleanliness. Also, the shower valve was backward from what was shown (hot was cold and cold was hot). The area is good with a mix of bars and restaurants and decent access to Nana BTS station. That being said, the photos did not represent what we received. Overall, for the price it was ok for a night or two.
Partner
8/10
Excellent
29 Nov 2018
Verified traveler
Good budget hotel close to Nana station and night life. Very convenient. I didn’t catch the name of the lady at the front desk but she organized our transportation to DMK (taxi) and stored our luggage while we killed time before our flight. Very helpful.
8/10
Excellent
13 Oct 2018
Ali
Hotel close to BT's and near to all major shopping malls
2/10
Poor
18 Sep 2018
Soren

Needs upgrades

Room was a lot smaller then advertised Leaking air con on bed. Charge may way too much for me to clean bed because daughter had accident.
Family
8/10
Excellent
09 Sep 2018
Betty

Excellent location

The room is small and clean. The location is excellent: close to train, bus and boat. The staff is friendly. Lots of street foods.
Family
8/10
Excellent
14 Aug 2018
Hilery
Excellent service staff very helpful
10/10
Exceptional
28 Jul 2018
Verified traveler
The ovation it's prime in soi 11, we love a bar that's about 1/2 block away from the hotel, (Havana cafe) there is a 7/11 nexxt door for any needs and the place is clean and comfortable, which is all I ask for.
Comfortable bed, nice service and overall a good experience. I will stay there again every time I feel like a night in town and dancing, to be able to walk back after party it's perfect for me.
4/10
Poor
20 Jul 2018
Sarah
Roaches. There was a huge roach that welcomed us to our room. The location is great and staff were friendly. The shower is not updated and we did not want to use it
4/10
Poor
20 Jul 2018
Don

Noise

Construction next door meant jack hammers all day long, unable to sleep. ROOM is tired, bathroom is old and antiquated and dreadfully small. Not at all what the brochure showed.
6/10
Pleasant
29 May 2018
David John
Very nice staff, not that smart,
10/10
Exceptional
24 May 2018
NICHOLAS

Nice for the price!

My 5 nights at Smart Suites were nice and hard to beat for the price. The room was a little small but clean with excellent air conditioning, English language TV options, a fridge and safe. A short 5 minute walk to restaurants, bars, clubs, Sukhumvit Rd, metro station and lots of street food around. Overall good fun!
6/10
Pleasant
20 May 2018
Ivan

I give it a OKEY stay.

Cons
Condition of the room is a bit old. One lamp is out of service. Toilet shower looks aged.

Pro
Room comes with compliment of Nestle mineral water. 711 convenient shop just beside the hotel. Walking distance to BTS.
Friends
4/10
Poor
19 May 2018
Mageswaran

Average Hotel.

Dissapointed with the room which are very small. Don't be fooled by looking in the picture provided in the website. Pls also be warned that you can never check in earlier than 2pm. However one staff there Poly was very friendly that made my stay a little better.
10/10
Exceptional
15 May 2018
Ali
Clean and nice place to stay. Like the place.
Friends
6/10
Pleasant
27 Mar 2018
David

Tucked away but relatively close to Makkasan

I only booked in here because I had a 1 a.m flight the next day and needed somewhere to base myself from lunchtime to around 10 p.m before getting the airport train from Makkasan.

It was adequate for the purpose I have detailed above but it isn't somewhere I would stay for any other reason. If you're on a tight budget it is ideal if you want to explore Bangkok with train links being within a 15 minute walk. If you're looking for luxury & a pool then it's not likely to be for you.
4/10
Poor
24 Mar 2018
Verified traveler

Close to pubs and shopping

Airconditioner is too close to the bed. Bedroom looks nothing like the picture on Expedit
6/10
Pleasant
19 Mar 2018
Verified traveler

Smart suites ...

There was renovation in the hotel .. a lot of noise ...
6/10
Pleasant
17 Mar 2018
Verified traveler

Location of the hotel was convenient.

Hotel and Room were ok, nothing great. I only booked this hotel because of location. my room was very small and outdated.
8/10
Excellent
16 Mar 2018
Verified traveler

Nice hotel. Short trip to Australian Embassy

I needed hotel close to Embassy. this one is in Sukhumvit and handy to food outlets and 7-11. Staff were very helpful, price very reasonable and room clean and comfortable. Funny having a support pole between bed and window, but it was no inconvenience. Bathroom clean and heaps of hot water. Free drinking water in fridge.
Partner
8/10
Excellent
08 Mar 2018
Isaac

Good if inconvenient location

Very good if no convenient place to stay. All mod cons very in good shape and very nice welcoming staff. There's a 7-11 right next door but other places to eat are not close. This place is near the end of Soi 11 so be aware you're in for quite a walk. There are laundry place near by so that's a plus. Also there is a side street that takes you straight to Bumrungrad Hospital if you need it. From Nana 3 it's the side street that's directly opposite the hospital. Don't use if you have lots of luggage! A nice place to stay if not quite near all the action. Would gladly stay at again.
8/10
Excellent
28 Feb 2018
Verified traveler
Good location at the end of soi 11 - close enough to all the bars, restaurants etc without hearing the noise from them. 10 min walk to the BTS. Rooms were clean; ours was a bit cramped but I think we got unlucky because our friends rooms were all bigger. Would definitely return.
2/10
Poor
26 Feb 2018
MUHAMMAD

Non cooperative Staff

Saftey Issue
10/10
Exceptional
26 Feb 2018
Tom

More Bang for your buck!

A nice clean compact place with a good size bathroom with plenty of hot water, helpful reception staff, and a quiet location! The bed was comfy and the ac was cold and the wifi strong!
6/10
Pleasant
20 Feb 2018
David

Good location

Is good in case you just need a room to sleep in Bangkok for 2-3 days and if you are stopping.

We used this hotel in the past for the price really cheap and the location but don’t expect luxury.

We stopped in Bangkok for shopping in the markets nice good restaurant around where also locals eat I recommend fresh grilled fish everyday!!
8/10
Excellent
10 Feb 2018
Lizabeth

Couple, First-timers in Bangkok

If you are looking for a clean and tidy budget hotel to stay at in Sukhumvit, this is that place. Quiet atmosphere despite the night life in the area. Few minutes walk to Nana Station with a convenience store at the ground level. With pleasant and accommodating receptionists, you’ll always feel at-home.
Partner
6/10
Pleasant
08 Feb 2018
Verified traveler

Soi 11 hotel

Area of the city was Very busy and so noisey. Hotel staff was very nice and helpful. Just did not like the area. Hotel was very busy so could not let us stay a second night.
Partner
6/10
Pleasant
07 Feb 2018
Jason

8 night stay Smart Suite soi 11

8 night stay. Local taxis make noise the hotel from 10pm-5am every night due to the local nightclubs. On day 3 my bed was made with a stained sheet that the hotel said was caused by me and wanted to charge 3000 baht cleaning fee which I refuted and refused to pay. Upon checkout I was asked repeatedly if I smoked in my room, which I do not. The room had cracked walls, a strong toilet smell, noisy room door. The room windows would not stay open due to previous damage. WiFi speed okay. 7 eleven located downstairs was poorly stocked had to go to another one many times. Good aircon however condensation has damaged the walls. Very small shower space making it difficult to get in and out of the shower. I am not a big person. There are many hotels at the same price in better condition. Recommend this hotel only if you cannot find anything else.
4/10
Poor
05 Feb 2018
Matt

Location and service letdown.

The location is a back street on the wrong end of town, and the building is in dire need of some upgrades and maintenance. The female staff who greeted us was not particularly helpful. The room was clean, but about what you expect for 3 stars.
Family
8/10
Excellent
31 Jan 2018
Verified traveler
It was amazing experience... great value for money. Just the reception staff was rude and unfriendly. Property is excellent.
Family
8/10
Excellent
30 Jan 2018
William

Good place to stay overall

A OKAY hotel in a fine location
Partner
4/10
Poor
28 Jan 2018
Michael

Worn Out Hotel - Indifferent Staff

Well, it started with a less than warm reception at check in. The room was very small, plus it had a large post right on one side of the bed, making it difficult to get around the bed. The walls were dingy, the wallpaper was peeling, the flap that oscillates the air on the aircon was missing, a random framing nail nailed into the door trim of the bathroom door.there was black mould in the shower and several brackets on walls that used to hold something, but that something wasn't there anymore, and lastly many gross stains on the curtains. Housekeeping didn't replace the bottles of water after the first night. Reminded them to do so, as well I reminded the front desk and both forgot.

After check-in, I asked for a different room, to no avail.

The bed was \"ok\" and the property is in a good location.

So disappointing based on the photos of the website. I imagine this once was a nice property, but that was many years ago, and time and outright neglect has taken it's toll......
8/10
Excellent
27 Jan 2018
Verified traveler
Little smaller than what is shown in the pictures but it was a clean room and a great price and the hotel staff was very nice.
8/10
Excellent
26 Jan 2018
Verified traveler

Nice modern hotel

Everything was lovely, apart from no breakfast and there was ants in our room!
4/10
Poor
24 Jan 2018
Verified traveler

Over priced for an average room

The good: relatively clean, good location

The bad: shower handle broke, Windows are dirty, overall condition doesn't look clean, staff speak little English, there's a price list for things you need to pay for in case you break things which is unnecessary, stingy on towels, we only got 2 and nothing else

Summary: not worth the money, they should be charging half price
8/10
Excellent
19 Jan 2018
Bob

Clean hotel in Bangkok

A bit out of the way but quite within all mass transits.
8/10
Excellent
16 Jan 2018
Verified traveler

really good for the price paid.

I found the bed more comfortable then most of the other hotels i stayed at in my time in Thailand. The mattresses are usually all firm so it was good that i could sleep a few hours without getting back pain. It was easy to check in and out and they took care of the cab for me to the airport. I would stay here again.
8/10
Excellent
14 Jan 2018
Kumar

Good hotel but?

When I reached they gave me a room at top of open place like a storage room where whole night I did not sleeping because breeze wall and next day reception girl alot a room at 2nd floor which was very nice so thanks .
10/10
Exceptional
23 Dec 2017
Patrick
Nice friendly and helpful staff. I showed up an hour early and they let me in my room. The room was very nice and clean. Within walking distance of BTS. I was very happy with my stay. Great bang for buck.
10/10
Exceptional
11 Dec 2017
John

Great value and location

It isn’t the first time I’ve stayed and it won’t be the last either. Great location on Soi 11, easy stroll to Sukhumvit and all that offers Soi 11 is great, plenty of bars and places to eat even if a third of the lower part is undergoing building work. No building noise etc. at the Smart Suites end of the Street.
The reception staff are always friendly and courteous. I was only staying for one night as heading back to the airport, needed to be out by 6.30am, asked if they could give me a call at 6.15 to be on the safe side. No phone in the room but a member of staff knocked on my door at 6.15 as requested. Great budget hotel and facilities are very good, clean and comfortable
8/10
Excellent
08 Dec 2017
Verified traveler

Good for travellers only staying a few nights

Overall good, good air con, English TV channels, good wifi. Good location to bars and restaurants and short taxi ride to airport and major sights
6/10
Pleasant
22 Nov 2017
G

get what you pay

we enjoyed our stay but the hotel was in real need of a fresh coat of paint. the pictures do not match what you will get, rooms are more simple and minimal amenities. good night life and a light walk to the skytrain. the staff are friendly but not very knowledgeable in tourist information.
6/10
Pleasant
19 Nov 2017
steven
Good hotel for the price and a really conveniently located near the train. Also good nightlife near.
6/10
Pleasant
02 Nov 2017
SAM

Small & Quiet Hotel

It is a bit far inside SOI-11 (NOT VERY CLOSE TO SUKHUMVIT) ..It is quiet ,clean ,with safety deposit box inside the room.The room is small ..I arrived in the morning ( around 11 AM) and the receptionist told me to wait until 2 pm or to book a different room for additional 500 baht (for the three nights i originally booked) ,so i decided not to wait so i can take a rest.I like to follow the international news like CNN ,BBC...etc. Unfortunately ,they do not have that ..There is a 7-11 store next to the hotel ..Overall its ok but there are cheaper hotels with more convenient locations..
8/10
Excellent
01 Nov 2017
John
Only stayed one night here, the front desk staff were excellent at getting me checked in and answering any questions I had about local area.
Good value for money Hotel
6/10
Pleasant
13 Oct 2017
Noman

better for couples only

it was not much good. The rules are so strict there. they shout everytime, i think its better for mature couple but not suitable for families. when kids make noise or cry they call and ask to stop such noise or ask to check out right away. very unfriendly and unkind attitude.
Family
10/10
Exceptional
09 Oct 2017
Verified traveler
Great budget hotel. Close to most amenities.pleasant and friendly staff.
10/10
Exceptional
12 Jul 2017
andreas

All boxes ticked

Can't fault a detail during my stay. Very kind staff who allowed me an extension on my check out time as I was in a dental appointment. It was a nice touch and an extra lick of gloss to a very nice stay
6/10
Pleasant
12 Jul 2017
Natalie
Basic hotel and not very smart at all. Certainly not worth the money. Staff were pleasant and helpful.
Family
10/10
Exceptional
06 Jul 2017
Hans
Service and condition was good. In addition the ambiance of the interior was nice. The night staff was helpful as well including Frank.
6/10
Pleasant
05 Jul 2017
visitor

Location not that easy to reach

Hotel is decent , comfortable, but is a bit annoying to walk around those streets because they are too narrow.
8/10
Excellent
26 Jun 2017
kurush

Great value for price and. located convenient ly

Had an overall good time on my short stay. Spacious enough room, bathroom shower area, very comfortable bed and located conveniently in the slightly quieter part of soi 11- a 5 to 10 minute walk and you are right in the middle of action. Nana station close by so commute by sky train easy. A good place, considerate staff, attractive rates!!

2/10
Poor
28 Apr 2017
Verified traveler
not good,uncomfortable beds,badly needs refurbishing and not clean ,only stayed one night shud have been two.would not go there again.
Family
8/10
Excellent
27 Apr 2017
Verified traveler

Nice n near to hotspots..near to BTS sky trains

Nice n clean..staff is so friendly n helpful..near to BTS sky trains n wonderful nightlife..hotspot for tourists
4/10
Poor
24 Apr 2017
Ajay Kumar Soni

Booked room was not available.

We had booked a deluxe room for two nights, but the deluxe room was not available when we arrived​ at hotel. The lady at reception offered us an inferior room for one night with promise to shift to executive​ room next night. There was no option to cancel the bookings as we paid the amount while booking. The promise to shift to executive room was not kept and there was no refund for the difference amount moreover there was no apology.
8/10
Excellent
21 Apr 2017
Matthew

Worth it

Good honest value for money accommodation. Typical friendly Thai staff.
8/10
Excellent
21 Apr 2017
Shawn
Convenient and cheap. Pleasant hotel staff. Quiet rooms.
6/10
Pleasant
15 Apr 2017
Verified traveler
basically hotel abit far from town, i stay because flight transfer. hotel condition was good and check in fast and check out fast, beside hotel got \"7-eleven\" convinience shop
8/10
Excellent
13 Apr 2017
Kit

Nice Hotel

Clean, good location, comfortable big room, value for money.
6/10
Pleasant
03 Apr 2017
Verified traveler

Recommended and value!

Stayed for 2 nights then extended 3 more nights and It was a nice stay and ppl at the front desk were so nice, helpful and cooperative especially the gentleman Mr. Fred who was really helpful and nice. Sure will visit them again!
2/10
Poor
23 Mar 2017
georgina

Worst experience

Booked for two nights- drove for 4 hours after a full day at work. Arrive at the hotel exhausted ready to sleep but the hotel was missing my one and only requirement- parking! Which they said they had. They expected me to park my rented car on a very busy, narrow road for two days. Then I check my phone- have an email saying they had a glitch and I can have to find somewhere else- even though I had payed and they emailed at 5pm the day of check in. Even stranger when I go in they have my booking printed and it's on the system- no idea what I'm talking about. Expedia rang them and they don't have parking and couldn't give me a room anyway. This was a no cancellation or refund hotel, so you expect the same from them. Leaving a lonely female stranded in Bangkok with a car illegally parked while Expedia sort it out over a two hour call in the heat. Not impressed with them at all.
8/10
Excellent
21 Mar 2017
Philiip
Great clean place to stay in the middle of Bangkok. Access to all the tours and very friendly and helpful people at the front desk.
Family
6/10
Pleasant
20 Mar 2017
shreyas

Nice staff, smelly room

The rooms are very small and smell old. The staff is very nice and helpful. The location is good
6/10
Pleasant
19 Mar 2017
John

Small, quiet but downtown

Good value for the money, walkable area, lots of nightlife options nearby.
8/10
Excellent
13 Mar 2017
Charles

Short trip to Bangkok

Modern hotel with nice but compact room, small bathroom but good size shower and powerful hot water, good size safe in room, kettle tea and coffee provided. The location of the hotel was fine for me, walking distance to plenty of restaurants, bars, shops, markets, Nana Plaza and Soi Cowboy. No pool, balcony or view.
6/10
Pleasant
05 Mar 2017
Traveller

A good hotel overall and very helpful and friendly

The staff has to be the stars of the hotel. Overall the hotel is good one...except that there is a funny smell that greets you whenever you enter the room and that stays... the toilets can be cleaned better.
6/10
Pleasant
13 Feb 2017
David
We stayed 2 nights here absolutely overall it wasn't bad for the price. There was a 7-11 right down the street. The bed was so hard but that's typical of Asia. The room was very very small but suited what we needed it for. Bathroom was clean but again small. Staff was helpful and nice :) would stay again.
Partner
8/10
Excellent
07 Feb 2017
Leo

Amazing surprise

Fantastic customer service, Fred (front desk) was friendly and courteous. I chose this hotel because I see very good reviews online and I can guarantee they are really true. The hotel is clean and pretty new, the bedroom is nice and super clean, the bathroom is clean and spacious. I strongly recommend it.
8/10
Excellent
04 Feb 2017
stephen tan

Friendly staffs

Well maintain on the cleanliness on the room and bathroom . Staff is helpful and friendly.
6/10
Pleasant
02 Feb 2017
Roger

Quite nice small and not too expensive Hotel.

Poor description of locality. Taxidriver did not know where you are. Kicked us out and we had to look ourselfs and to walk the long way to the Hotel with luggage. Total assessment between satisfactory and good.
6/10
Pleasant
31 Jan 2017
allison frank

You get what you pay for.

You get what you pay for. It was relatively clean but the rooms needed attention. I'd I were a group of friends traveling this is a great place. We are here on a honeymoon. We switched hotels for our last night in Bangkok.
8/10
Excellent
09 Jan 2017
Claire

Great location.

Great location. Hotel a bit run down and shabby now. Easy access to the trains. Plenty of bars and restruants around.
Partner
8/10
Excellent
08 Jan 2017
Clare

Great Value for Money

I stayed here a few nights with some friends while we were traveling around Thailand. It was about a 15-20 walk to the nearest station or a quick taxi ride away. One day we were getting an early bus to Kanchanaburi and the receptionist helpfully booked us a very swish early taxi pickup to take us to the bus station. All round - good stay.

Location & surroundings

Upar Hotels Sukhumvit Soi 11 Nana
Soi Sukhumvit, 43 5, Bangkok, Thailand

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Upar Hotels Sukhumvit Soi 11 Nana

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