Grand Alpine Hotel

Thailand , Bangkok
BANGKOK, Phetchaburi Rd, Phayathai, Ratchathewi, 88/15-17
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50 reviews shown

6/10

Pleasant

26 Mar 2024

Jatinder

Good

2/10

Poor

19 Jan 2024

May Phyo

Leisure Family

2/10

Poor

30 Apr 2019

Verified traveler

Before the staff was good now they change even they don’t want to talk to the customer in a proper manner I’m one one the letter ng team customer ever year I stay there when I said hello to one of the worker he behaves that he doesn’t know me and also I saw one the girl receptionist he had fights with the customer because the customer San was stacked in to the elevator but instate of helping she was shouting on the customer over all this year was not a good experience at grand alpine hotel I hope the management change in to positive .

Leisure Family

6/10

Pleasant

11 Mar 2019

Jason

Furniture very old and need to be replaced. I will not recommend this hotel to my friends.

Leisure Family

2/10

Poor

12 Feb 2019

Andrew

The bed got bed bug and the television is spoil.Already inform them but nothing had been done.

Partner

6/10

Pleasant

03 Feb 2019

Suz

This is a budget hotel, strategically located in the central of pratunam. It is very close to the Pratunam Market, 7eleven, street food and massage area. Suitable for short stay.
Condition and comfort of the room is pretty bad. But for the price we are paying, can't expect too much from them.

2/10

Poor

13 Sep 2018

Verified traveler

Old, dirty, unmanageable

The room is very dirty.. first time we check in, we have a problem with the aircondition, we managed to change our room after 3 times complain about the aircond. The new room they give us there’s a lot of bed bugs. Toilet was dirty, sometimes there’s a baby cockroach running at the floor. Only the good is the hotel is walking distance to muslim restaurant and night market

Family

2/10

Poor

06 Sep 2018

Verified traveler

After confirmation not given room

After pay another money they give room at 1 am instead of 2 pm 12 hours late horrible experience with Expedia not go for booking any more with Expedia and grand alpine

6/10

Pleasant

19 Jan 2018

Verified traveler

Excellent location for shopping.

If you like Indian food, hotel is nicely located with heaps of stuff to do around.

Room could have been cleaner.

2/10

Poor

15 Dec 2017

Sami

Disaster

We stayed their bcoz of the location- near the market ( patunam market) however this is the worst 3 stars hotel i believe, no towels no soap no sleepers no hangers etc... Honestly it is way below the hotel industry standards. All the hotel photo in the website are fake.. Never try it again

6/10

Pleasant

06 Mar 2017

Punith

Staff were very helpful

Family

8/10

Excellent

11 Jan 2017

Verified traveler

Nice hotel & close to phatunum market

Nice location & hotel is near to phatunum market but a little bit noisy..hotel staff is quite friendly & willing to help

8/10

Excellent

24 Dec 2016

Verified traveler

I like the hotel, it's near the Pratunam Market.

The hotel was nice and comfortable. However, sometimes the smell in the lobby is a little bit awkward. Most of the people that we've encountered with are super awesome!

8/10

Excellent

19 Dec 2016

CT Ng

Convenient for shoppers

Travelled with my 2 teenage girls for six day's trip. Bangkok is a shopping heaven and delicious food every corner, no matter at malls or street food.
Hotel was conveniently located with food stalls and shopping areas nearby. You just can't go hungry. We found our favourite tom yum stall just nearby our hotel, real traditional Thai food, yummy!
Shopping stalls are opened till late night, some till early mornings. Getting around is easy with tuk tuk or taxi. We even tried the BTS to Terminal 21 Mall, to avoid the city traffic jam, just 5-10 min walk fr hotel.This mall is a must, great experience to visit Paris, London, Carribean, Tokyo all under one roof.

6/10

Pleasant

13 Dec 2016

Verified traveler

convenient and clean hotel

good

Family

6/10

Pleasant

29 Nov 2016

max

location is not bad, but hotel is not that good

hotel is in a small alley, not easy to access by car so need to walk in. many drivers not sure of hotel location.
room is spacious but not very well taken of. considering the price, it is quite resonable.
area surrounding the hotel has lots of eating stalls and market place. is also quite near BTS and MRT, just be prepared to walk.

2/10

Poor

23 Nov 2016

Zuzana

Stay AWAY!!!

Stay away from this hotel. It shows signs of wear, doesn't smell very good and I suspect they have a rat issue. every night at around 4 AM - when the hotel was asleep - you could hear some strange noises coming from above the ceiling. It sounded just like rats chasing each other, looking for food.
The bathroom is horrible, very outdated. No windows/views out, leaking A/C. Do yourself a favor and stay away or you will be disappointed.

Family

2/10

Poor

20 Nov 2016

Verified traveler

Bad Location

Personally, I would not recommend anyone to stay in this hotel. It is very inconvenient for guests who want to take taxi/car. The traffic around hotel is so bad due to the local market around it.
The room is not as clean as shown in the photo and there is a strong smell in the room, not to mention the AC was leaking.

6/10

Pleasant

03 Sep 2016

Verified traveler

nice place to stay. close to cultural places.

exposed to a diverse group of people wanting to have a great vacation...it was great experience. we travel around Bangkok via taxi and costs are about 100 bath per trip, airport to hotel to airport about 250 bath each way with tip. most rip off travel expense was a river boat package to floating market, for 2 hours for 5,000bath. travel to boat dock from the hotel is 1,000 bath for about 1.5 hrs each way for a round trip. my advised to travelers ask taxi driver to use meter, do not bargain for fares. use hotel travel agency...

6/10

Pleasant

03 Sep 2016

adelinetyl

Pleasant hotel, nearby to pratunam market

2nd time staying this hotel. Staffs are very friendly and helpful! Location in hotel however, for first timers it'd be quite a hassle to find the hotel as its in a lane pretty deep in. But this still doesn't stop us from staying it the 2nd time as the people around the area (street food stalls and massage) are Super friendly and nice.

ONE THING TO NOTE: If you're a light sleeper, I wouldn't recommend this hotel as the guests are constantly making loud noises in their room that can be heard very clearly. (Walls are fake walls hence sound is very clear)

For me, it didn't really matter as i fall asleep quite easily haha.

Was overall a pleasant stay!!

2/10

Poor

15 Aug 2016

Erna

Not recommended

We already paid for extra person , but when I ask for extra pillow they ask me to pay again. 100 bath for 1 extra pillow, very disappointing

Family

6/10

Pleasant

21 Jun 2016

First time trying this hotel

It is located right at the extreme end of Soi 19.

Plus point:
- 3 mins walk to the Airport transfer train station Ratchaprarop, but have to walk through a slump and railway track. Night time is REALLY dark.
- Surrounded with many food and shopping.

Minus point:
- front counter staff do not really communicate
- to Platinum Mall is so near, yet so far.
- not easy to get a cab, nor near any BTS/MRT.

2/10

Poor

24 Jan 2016

connie

OMG! Never ever again!

I have been travel the world and have stayed at many hotels from A to Z but this is a nightmare for a 2-3 stars specially in Bangkok. And I paid more for this hotel than other hotels in Bangkok, which is much better and cost less. The room was so filthy, bathroom cabinet missing door, lighting is poor, TV does not work because no power to the outlet. I called for help. A men showed up. He told me to wait 10 minutes for an \"engineer\". I waited for 2 hours and no one came. After many calls to the lobby for help, I gave up.
Never ever again!

4/10

Poor

10 Jan 2016

Verified traveler

If u using 3G or 4g not network, wifi dun alway connected, need to walk out room or lobby to have Internet . Too many ppl in out ,too noisy and many Indian around the hotel .

2/10

Poor

17 Oct 2015

MANISH KUMAR

Worst hotel

It was horrible experience and the street was stinking.

10/10

Exceptional

08 Oct 2015

william

well done

good place

Family

8/10

Excellent

27 Sep 2015

SIEW LENG

Clean of room

Clean of room,but internet have limited using for 3days only,we stay 4nights,want walk long way inside to hotel.

Family

6/10

Pleasant

20 Sep 2015

Yiing Yiing

This hotel is clean and strategically located at Pratunam area however, it is relatively difficult to find especially it was way down of a street.
Most of the people there don't know about this hotel and so even the tuk tuk driver, the best way is to refer Citin Pratunam which is a few block away from Grand Alpine Hotel.

Family

4/10

Poor

06 Sep 2015

SUI HOW

Each of the rooms my friends and I stayed, surely there will be something faulty. Either the door or the safe box or the hair dryer etc.
Left my iphone charger in the room when i checked out, 2 days later i was back to check in again, but the charger was gone. This will mean they did not do a proper make-up of the room and failed to notice my charger there, or one of the staff took it.

Family

4/10

Poor

03 Sep 2015

Verified traveler

Short getaway

the hotel location was hard to find even for Thai taxi driver. Car will have problem driving into the street of the hotel in the day time. We check - in in a group, it took us quite some time to check in. The rooms is all not in good condition, not all room have in-room safe, different room have different TV channel. Although the hotel staff is good and helpful. But their response time isn't that good though. This hotel isn't worth for that much of money.

Family

2/10

Poor

06 Aug 2015

mohammad

bad

Very bad hotel bcz they gave us room and said to us that they giving deluxe room but room conditions so bad shower is not working and some lights not on
We are too much disappointed

Family

4/10

Poor

14 Jul 2015

Tay

Transport inconvenience

Hotel location are along back street

Partner

8/10

Excellent

06 Jul 2015

Bobby

The hotel was good but area is not that good. Market is near from the hotel, Thai street food is very smelly,most of the indian restaurant is near.

Family

8/10

Excellent

14 Jun 2015

Verified traveler

Awesome stay

My first time in BKK and the hotel very clean and affordable. Quite spacious and happy with it. Surrounded with a lot of shops. Walking distance to Platinum etc...

Family

6/10

Pleasant

14 Jun 2015

Verified traveler

Trip

Near market,and for muslim theres a indian halal fud stall...

Family

6/10

Pleasant

10 Jun 2015

Kwai Sang

reasonable price with happening location

Hotel room is acceptable at this price range. Within happening market but nowhere near to public transport. Have to take cab, tuk tuk if i want to go out from this area

6/10

Pleasant

06 May 2015

Verified traveler

soso

There are easy to heard about people who are talking, knocking doors and also do about cleaning. Middle night while you are sleeping you could heard about they knocking their own room's door. The map are different with the exact location, please do update the maps. Servicing effective. Location of the hotel soso.

Partner

8/10

Excellent

01 Apr 2015

Verified traveler

Great hotel

I had a great time staying at this hotel. Room was spacious (can walk comfortably without having to squeeze yourself through). Staffs were helpful and nice. The location of the hotel was amazing. However, the hotel may want to improvise on the usage of using the wifi so as to avoid any inconvenience for the hotel guests.

6/10

Pleasant

17 Mar 2015

Verified traveler

Nice Trip

Nice environment, hotel WiFi signal breaks off occasionally though.

Partner

2/10

Poor

21 Feb 2015

Verified traveler

Bad Stay

The hotel lobby there's a very strong smell. Which we need to stop our breath for it.
The room was not clean and the neighbour will keep banging the doors and was noise at night.

Partner

10/10

Exceptional

30 Dec 2014

Alvinmz

Good location, and convenient

The hotel staff are very helpful to us and they will try to meet our requirements as much as possible.

2/10

Poor

24 Dec 2014

pradeep

Stay not fruitfull

This my 2nd stay in this hotel, very disappointed... Room service very bad never change bedding items for my whole stay... Few times have to call reception for towel and bath mat...

Family

10/10

Exceptional

21 Dec 2014

Verified traveler

Good location

Staff to be patient with guest,hotel very near to Pratunam Market and Baiyoke Gallery.Enviroment clean and quite.

4/10

Poor

19 Dec 2014

Verified traveler

no comment.

I stay for 5 days never clean the floor and the bed sheet also never change. horrible and terrible.

10/10

Exceptional

08 Dec 2014

Verified traveler

my third time staying

this is my 3rd time staying in this hotel and is in the heart of pratunam market. super good bell boy. and service oriented. will definitely recommend everyone to stay here.

6/10

Pleasant

08 Dec 2014

Verified traveler

Family short getaway

The thing I like most about this hotel is its proximity to Airport Links, easy access to BTS line, Platinum Mall and night markets.

The overall experience is good.

Family

6/10

Pleasant

21 Nov 2014

Verified traveler

Close to night market and morning market.

Helpful hotel staff, helping our family of 5 include a senior and a small kid to get a van to Don Mueng airport when we check out from hotel. Many thanks to the staff hotel.

6/10

Pleasant

14 Nov 2014

Verified traveler

Value for money

First time staying in Grand Alpine. Overall was pleasant and value for money. Their staff were very helpful even though have problem in communicating.

The only bad experience during our stay was the malfunctioned water heater.

6/10

Pleasant

26 Oct 2014

no good

Not up to my expectation

Family

8/10

Excellent

06 Aug 2014

zeng

Nice location

Easy to get around once you settle down, was quite hard to get to the hotel initially, even the cab cant find it, but once found, the location is good for shopping and meals. around 5-8mins to mrt.