Name: Village Hotel Liverpool
Address: Fallows Way, Whiston, Liverpool, L35 1RZ, GB

10/10

Exceptional

21 Jul 2026

Jonathan

I really enjoyed staying here
Comfortable bed friendly staff excellent pool and gym and to top it off , good food in the bar.

Perhaps the only 1thing missing at this location is the Coffee shop

Self

10/10

Exceptional

19 Jul 2026

Bernard

Had a lovely time at the hotel, all staff were very friendly highly recommend will use again.

Partner

8/10

Excellent

09 Jul 2026

Andy

Really good location for a business trip to Liverpool. Great facilities and very friendly staff.

Self

8/10

Excellent

02 Jul 2026

Natasha

I liked the fact we had access to the pool, the actual room was a sauna thanks to the ridiculous heat and we unfortunately had the sun side so it was unbearable to be in it for too long. The shower was rotten really dirty and the plug was blocked with so much hair it was unreal.

Partner

2/10

Poor

28 Jun 2026

SHEFNA

Not good .

Partner

4/10

Poor

15 Jun 2026

Joanne

The room itself was quite nice but the bathroom was very dated, very poor water pressure and inconsistent hot water. There is no coffee shop onsite and when I ordered a pint of coke it was filled with ice then 3/4 full of actual drink, the food wasn't great with the chicken tenders being exceptionally dry.

The gym was awful, not very well equipped and filthy, I watched multiple people leaving equipment lying around and sweat all over the machines and floors with not a staff member in sight the entire 2 hours I was there.

I stay at Village Hotels monthly and this was my first and only stay at the Liverpool branch, never again.

The only saving grace was the very friendly staff member on reception when I arrived.

Self

10/10

Exceptional

14 Jun 2026

Lee

The hotel staff and amenities were great, as was the room. The carpets in our room were stained but they were very clean, as was the rest of the very spacious family room and bathroom. The gym has a lot of equipment, and our daughter loved the large swimming pool. Whilst the parking that I was told would be free over the weekend actually had a small charge (£5), that leisure centre that I was told carried a fee (£5) was actually included in our room rate. So everything balanced out. Overall a lovely hotel within reach of anywhere you’d want to go. Highly recommend.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Carolyn

Always a nice stay. We have stayed here several times
It's clean, quiet, excellent food and convenient

Partner

2/10

Poor

07 Jun 2026

James

No hot water in shower had to get moved rooms

Partner

6/10

Pleasant

07 Jun 2026

Richard

Arrived at 2pm but told check in wasn't till 3pm.
By 5pm we was still waiting to check into our room. We had to keep chasing up our room to be told it wasn't ready as it hadn't been cleaned yet.
Shower in the room wasn't the most powerful. It was one of those where you had to do a jog to get wet.
The room was clean and bed comfy.

Business

10/10

Exceptional

26 May 2026

Delyth

Room was clean... Bed lovely clean and very comfortable..... swimming pool was very nice.... Breakfast was good

Partner

8/10

Excellent

28 Apr 2026

David

Clean Bedroom good staff and great pool area sauna steam room large pool and hot tub.

Business Self

6/10

Pleasant

28 Apr 2026

Daniel

During stay had to request that room/bathroom bins were emptied and this was reluctantly partially carried out.

Partner

10/10

Exceptional

26 Apr 2026

Judy

Bed was just so comfortable, staff very fresh, lots of parking spaces.

Partner

10/10

Exceptional

24 Apr 2026

Zoe

Breakfast was disappointing as they had ran out of everything. But other than that a beautiful quirky hotel

4/10

Poor

09 Apr 2026

Joe

A lovely building from the outside but disappointing inside. Check-in was self check-in done on tablets and no staff were present. The rooms are a decent size however they are dated, only have blinds and not curtains, they’re not very soundproof and the shower didn’t have much pressure. Breakfast selection was okay however I had to wait 20 mins for 3 fried eggs, despite it not being busy.

8/10

Excellent

03 Apr 2026

June

Pros good staff.
Negs There was no oat milk or decaf coffee

Friends_and_family Friends

6/10

Pleasant

01 Apr 2026

Ernest

I paid for a family room as it was my wife and my son travelling for a football tournament. I paid around about £192 for the room for one evening.

When we got into the room, there were no lamps or bedside table lamps. I asked at reception if we could get a lamp, as I like to read at night before I go to bed, and was told the only light available was the ceiling lights. They did not have any spare. I can't believe a hotel does not have table lamps or bed lamps, or that they could not accommodate me. I had to go and buy one from Tesco for the night, which was very disappointing. I have never in all my years been to a hotel where they do not have table or reading lights, and we have to rely upon using the large light in the ceiling.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Eve

Really nice hotel – I stayed for one night as a work base and it did the job well.
Great location just off the motorway (M62), though as expected it can be a bit noisy in the rooms. Not much you can do about that given the proximity.

Good facilities including a pool, gym, sauna and steam room, and the breakfast had a great variety - all fresh and hot.

Special mention to Mason on the night reception. I had a bit of a late-night disaster after forgetting my charger, and he went out of his way to find one for me, as well as bringing teas and coffees to my room. After a long and stressful day, it was genuinely appreciated. He was kind, friendly, and a real credit to the hotel.

All the team at Village Hotels are always welcoming and helpful - thank you!

Business

10/10

Exceptional

17 Mar 2026

Victoria

Stayed one night, wish it had been more! A lovely hotel, fantastic facilities and so much choice for breakfast . Highly recommended.

10/10

Exceptional

13 Mar 2026

Lynne

The rooms were a bit mixed up on arrival. We had booked a club room and was given a normal double, although to be fair we had asked to be on lower floor but we were also advised that there was no club room on ground floor.
On arrival we just accepted the double room as we had travelled down from Scotland and were tired.
We also paid for early check in not realising that when booking a club room early check in is included but payment was still taken.
There were children running up and down the corridor at night playing and making a noise however the hotel cannot be blame for that..
Overall we enjoyed the stay and would stay there again if we came back to Liverpool

Partner

10/10

Exceptional

08 Mar 2026

Lenee

Everything was great

Partner

8/10

Excellent

26 Jan 2026

CRAIG

Decent stay in Liverpool, maybe not as good as the newer Village Hotels

Business Self

10/10

Exceptional

24 Jan 2026

Terence

Gym good. Room was spacious.

6/10

Pleasant

16 Jan 2026

Martin

The hotel is ideally situated for visiting Liverpool and the surrounding area, and has excellent facilities too. Food provision is great. I find the bed to soft and the covers too warm, which resulted in a poor nights sleep. In addition being located next to two motorways the noise levels with open windows can be high.

Partner

10/10

Exceptional

05 Jan 2026

Clement

Yes

Leisure Family

2/10

Poor

04 Jan 2026

Harbie Nita

Dusty room and I’m asthmatic I told the staff I needed room cleaning left the hanger on my door each night still wasn’t cleaned, hardly answered the phone

2/10

Poor

06 Dec 2025

RICHARD

From a very experienced traveller who doesn’t leave reviews unless it’s necessary - the service here was awful . Upon checking in the lady on reception was polite and good at her job . Later I discovered only 1 set of towels were provided in the room for 2 adults ! No phone in the room to contact reception about it , I called from my smartphone but no extensions put me through to reception . Walked down to reception , nobody working . Asked in their restaurant for a receptionist and the one lady working there came over after pulling a pint for someone , gave me the towels ( and also to another couple who had the exact same problem ) . Walking back to the room I passed a room were a family were complaining to the receptionist and asking to speak to the manager over something !
Went to the gym at 18:30 as it closes at 20:00. Staff at entrance immediately warning me to be out for 19:45 ( because they want to be away by 20:00 when this is a closing time for customers / clients )
Went to the pool area for a ‘ relaxing’ swim steam and sauna at 19:20 . The same staff ruining it by reminding me to be out by 19:45 !! I get into the pool area and the man working at the pool tells me it’s closing at 19:30 …again because the staff seem to think that the 20:00 closing time is the time for them to be able to leave when it’s clearly a customer notice . Terrible and needs to be managed !

Leisure Partner

10/10

Exceptional

04 Dec 2025

George

Clean
Friendly staff
Good food
Comfortable and clean room

Partner

6/10

Pleasant

04 Dec 2025

Steve

Room in poor condition considering the price was more like 2 star rating. Food good and staff very friendly but got breakfast elsewhere as we’re charging £17.50 for it here!

Overall

Business

8/10

Excellent

04 Dec 2025

Darren

Clean room, comfy bed

Business

10/10

Exceptional

30 Nov 2025

Katarzyna

Clean rooms, lovely staff always ready to help.

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

CRAIG

First time in this Village Hotel, great food and service

Business Self

6/10

Pleasant

23 Nov 2025

Paul

Staff were lovely but the room was a bit dated and could do with a refresh
Shower didn’t have enough power.
Only one bath towel and one hand towel provided despite having a reservation for two people.

10/10

Exceptional

19 Nov 2025

margaret

Yes

Friends_and_family Family

4/10

Poor

19 Nov 2025

Rachel

Rooms didn’t feel clean, breakfast wasn’t great: felt a bit grotty. Wouldn’t stay again.

Business

10/10

Exceptional

08 Nov 2025

Emma

Very clean, good amenities, lovely staff

Partner

8/10

Excellent

25 Oct 2025

Yoube

Excellent place to come and stay to watch LFC

Leisure Family

10/10

Exceptional

20 Oct 2025

Steven

Very fresh

Self

2/10

Poor

07 Oct 2025

Danial

Room was clearly tidied up but didn’t cleaned properly. Smelly and hear in the bed and pillows. Very annoying.

Business

10/10

Exceptional

03 Oct 2025

Samial

Good location. Parking is plentiful and facilities are great

Business_and_leisure Partner

10/10

Exceptional

28 Sep 2025

Amandeep

All the staff were friendly and helpful. The hotel is out of city, on the outskirts but it's a good, quiet spot

Friends_and_family Friends

10/10

Exceptional

27 Sep 2025

william

Staff were very polite, food was great and room very clean

Leisure Partner

10/10

Exceptional

08 Sep 2025

Nicol

Great staff always friendly.
We stay here evety year for the festival and we really enjoy this hotel

Leisure Partner

6/10

Pleasant

21 Aug 2025

Steve

Not very good

Firstly, I was given a 'disabled' room which meant the bath was far too small for the average person to use. The stability bar in the shower is then too close to the shower head to have a comfortable shower.
The systern drips for about 20 minutes after flushing the toilet, so I have to close the bathroom door each time.
The bed sheets are too small for the bed. the mattress was exposed under the pillows.
The room, being on the ground floor and at the front of the hotel meant that I couldn't put the blind up due to the lack of privacy. The window didn't have net curtains either.
Sitting at the desk to work was an issue due to the lack of plug sockets near the desk.
Breakfast is ok, although the scrambled egg was hard - and that was at the beginning of service.
The room and hotel is quite tatty and not to the standard of other Village Hotels that I have stayed in.
The only positive was that the TV in the room was quite big and it worked!
I wont be recommending this hotel and wont be returning

Business

2/10

Poor

11 Aug 2025

Robert

Disabled parking spaces were being used by Spuddies customers who were using the takeaway. Struggled to find a space in car park and had difficulty getting out of car because of my disability. Quite a distance to hotel from car park. I got the impression that the Gym and Fitness Facilities are the part of the business that is making most money and the hotel is suffering because of this. I detest Self Check In, no service at all in a service industry? I guess thats the world we live in now.
I wouldnt recommend nor return to this hotel, it pretends to be something that it isnt.

Leisure

10/10

Exceptional

29 Jul 2025

Verified traveler

Made great by its staff and leisure centre.

Excellent hotel, and the staff were all very helpful, friendly and polite. Our stay was fantastic. The hotel has a swimming pool, jacuzzi, steam room and sauna which we were able to use for a small extra. The breakfast was plentiful and very good. It is a dated hotel though, so the bathroom wasn't great (our shower had poor pressure as the taps kept running even with the shower on) and the rooms could have been a bit cleaner. Breakfast is only til 9 too so a bit rushed in the morning.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Kathryn

A good spot

We stayed for one night and immediately felt comfortable when we walked in the door. While the building is getting older it was tidy clean and comfortable

Partner

10/10

Exceptional

24 Jul 2025

Terry

Brilliant stay, no worries, excellent.
Would definitely recommend

10/10

Exceptional

17 Jul 2025

Steven

Great hotel good facilities but looking dated

Nice hotel with great facilities but rooms are looking a little dated and old fashioned. Bed was comfortable and room was reasonably spacious but looked a little rough round the edges. Breakfast was OK with normal selection of items but a little uninspiring.

Business

8/10

Excellent

15 Jul 2025

Louise

Very friendly helpful staff on checkin and checkout. Rooms clean and comfortable and family room was spacious. Leisure facilities good, pool times with 10 year old slightly disappointing but totally understandable why they have this in place!

Leisure Family_with_children

8/10

Excellent

07 Jul 2025

Dolly

Lovely building

10/10

Exceptional

21 Jun 2025

Edmund

My wife and I had fully enjoyed are stay over at the Village Hotel in Prescott the staff where wonderful including caterings staff, Keith and Stacey for their hospitality and also very helpful.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Paul

Great hotel
Staff excellent
Food great

Friends_and_family Friends

6/10

Pleasant

02 Jun 2025

Donna

Didn’t sleep well due noise from motorway. Not very good window blocking noise
Internet connection very slow. When trying to screen mirror a movie from my phone it was impossible to watch due to slow connection via hotel WiFi

Partner

8/10

Excellent

27 May 2025

Mark

Nice and very comfortable.

Partner

10/10

Exceptional

13 May 2025

Steve

Great venue

…….

Business

10/10

Exceptional

11 May 2025

Steven

Great Hotel with good facilities

Great hotel with good facilities. Room was spacious but a little basic and the bathroom, whilst functional, was a little dated which is unusual compared to other Village hotels I've stayed at before. Food was good on the whole with a decent choice.

Business

6/10

Pleasant

02 May 2025

Alan

Brothel

Hotel getting used as a Brothel room 218 men comeing and going all night Had very littel sleep Man paying £250 per hour Phone ringing all night Door banging non stop diffrent men comeing and going

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Steve

Amazing stay!
Watched Liverpool win the league ❤️

Self

10/10

Exceptional

27 Apr 2025

Daniel

The accommodation offered excellent value for money, with clean and comfortable rooms.

Leisure Friends

10/10

Exceptional

31 Mar 2025

Scott

Great room with big bed, nice and clean rooms, pool area is great and food is fab, would defo stay again

Leisure Partner

8/10

Excellent

31 Mar 2025

Andy

Enjoyable stay

Good stay with friendly staff

Partner

8/10

Excellent

17 Mar 2025

Katharine

Was a bit noisy at night and 20mins out of Liverpool centre

Leisure Family

10/10

Exceptional

15 Mar 2025

Verified traveler

Business

Great location easy to access motorway.

Friendly staff and warm room which was really appreciated as it was very cold outside!!

Business

10/10

Exceptional

15 Mar 2025

Verified traveler

Amazing hotel and comfy bed

Business

8/10

Excellent

14 Mar 2025

Graham

to far from the city !

Leisure Family

4/10

Poor

27 Feb 2025

Gregory

Stay in Whiston

For the price not worth it. 186£ a night. Pretty dirty, noisy . I wouldn’t go back

Business

10/10

Exceptional

22 Feb 2025

Alex Razvan

Really nice stay !!!

Leisure Family

8/10

Excellent

21 Feb 2025

Emma

The staff in all departments were fantastic. They were all friendly, polite, professional and very well presented. The restaurant was pristine and the food was at our table in minutes. It pipingvhomtvand delicious. Breakfast was lovely. So much to choose from

The only thing I can pick on is the tea and coffee station in the room. Personally, I would have loved to have seen some hot chocolate sachets instead of just tea and coffee. Complimentary biscuits would have been a lovely gesture too. Apart from that it was perfect. This isn't my stay at a Village hotel and it won't be my last.

Friends_and_family Family

10/10

Exceptional

15 Feb 2025

Yvonne

Overnight stay

All the staff at the village hotel go above and beyond to make your stay enjoyable

Partner

10/10

Exceptional

09 Feb 2025

David

Be better soon with EV charging

Always OK at village

Business

10/10

Exceptional

25 Jan 2025

Akber

I was only one stay but awesome experience.
Very clean staff was very friendly and quiet hotel

Business Self

10/10

Exceptional

19 Jan 2025

Rob

Food was excellent, staff were all very helpful and polite. Room was very clean .

Leisure Partner

10/10

Exceptional

13 Jan 2025

Terry

The reception staff were very friendly, helpful & welcoming. I had one small concern / constructive criticism, when finishing you meals at the restaurant, the dirty plates, glasses etc. were left on the table for a long time and on one occasion were still there when we decided to leave. We left the table approximately 30-35 minutes after finishing our meal. We enjoyed our stay and would definitely use the hotel again.

Leisure Family

6/10

Pleasant

04 Jan 2025

Natalia

Overall the stay was ok, you can’t expect much from 3* in the UK, right?)

Staff is nice and helpful, however there was lack of food at the breakfast. We came at 10:10, the breakfast ends at 10:30, there was no hot food left, no tables served with cups and cutlery.
The swimming pool was quite comfortable as well as spa area.

Leisure Family

4/10

Poor

02 Jan 2025

Matt

Friendly staff, however the facilities are worn and in dire need of refurbishment. This place makes a premier inn feel like a luxury hotel.

Changing rooms and pool area was dirty, the floors looked as though they hadn't been cleaned in a very long time.

10/10

Exceptional

12 Dec 2024

Marian

Nice swimming pool and jacuzzi

Leisure Partner

4/10

Poor

29 Nov 2024

Kevin

It was tough finding the venue and reception was awful … did not even tell me record my car registration … she was arrogant and ignorant

Breakfast staff good …

Food … poor quality and overpriced .. breakfast was cold

Leisure Self

2/10

Poor

15 Nov 2024

Andrew

It was that noisy I opened the window so the motorway noise would drown out the noise from the adjoining room

Business Self

2/10

Poor

11 Nov 2024

Andrew

There are exterior works & in woke up at 4 am by noisy neighbours

2/10

Poor

07 Nov 2024

Andrew

I have stayed at this hotel for a year. No preferential treatment. If you are in rooms 212 & 312 you get little rest as next to the lift & stairs

10/10

Exceptional

03 Nov 2024

Neil

Trip for the Football at Anfield

Our stay at Village Hotel was very nice and staff friendly,Drove up from Exeter to see Liverpool Fc.
Breakfast at hotel was lovely with plenty of choice.

Friends_and_family Friends

4/10

Poor

30 Oct 2024

David

Not allowed into room till after 5 p.m.instead of 3 p.m.Lots of traffic noise during night because of proximity to motorways.Lots of late night noise from function room in hotel until after midnight.

Leisure Partner

8/10

Excellent

21 Oct 2024

Cormac

Nice and quiet

8/10

Excellent

11 Oct 2024

Andrew

Village is a great hotel. Food not for healthy eating though. The staff are fantastic

Business Self

6/10

Pleasant

10 Oct 2024

Matt

Too much external light getting into the room that I stayed in and bathroom was a little run down plus no complimentary biscuits with tea and coffee.

Business

8/10

Excellent

07 Oct 2024

Nick

The staff were very friendly on reception and housekeeping and couldn't do enough for us.

Partner

8/10

Excellent

16 Sep 2024

Antony

Fine for a one night stay.

Leisure

10/10

Exceptional

14 Sep 2024

Colin

The staff cleaners Dave and Mandy went out of there way to help us the village should be very proud of having staff like this all the staff were brilliant we had excellent stay and will certainly book again

Leisure Family

8/10

Excellent

19 Aug 2024

Verified traveler

Overall a good stay

For the price my stay was good, the staff were super friendly and welcoming, small but tasty breakfast offering and use of the leisure facilities was ideal.
Only negatives were that the hotel room doors slam really loudly which you can hear every time someone comes in and out of their room, not great when trying to sleep. The lift in the main hotel area is also not great, multiple times it arrived but wouldn't go anywhere, and when I first went up to my room it opened the door half way and shut again. I resorted to the stairs for fear of getting stuck!

Business

10/10

Exceptional

10 Aug 2024

Madeline

Fabulous

Devon was lovely on reception

Friends_and_family Friends

10/10

Exceptional

02 Aug 2024

TANIA

Really nice bar area and food

Friends_and_family Friends

6/10

Pleasant

01 Aug 2024

Laura

Hotel is pretty from the outside but is so dated and in need of an upgrade. Its a shame the area doesn't have a nicer hotel and this is the best option when visiting family. Next time we will drive an extra 20 min and stay in Liverpool where you get so much more for not a lot more

Leisure

10/10

Exceptional

23 Jul 2024

Andrew

I don’t want to addmore

6/10

Pleasant

12 Jul 2024

Andrew

There was only one bedside table in the room & one of the lights by the bed did not work. Such a surprise as I stay at the village most weeks & this is the first time I have had a substandard room

Business Self

4/10

Poor

11 Jul 2024

Steven

Fantastic

10/10

Exceptional

02 Jul 2024

Carolyn

Excellent Food

Beautiful hotel. The room was spacious, lean and comfortable. The staff were very friendly. The chef needs complimenting as the food was wonderful. The morning waitress was extremely helpful. Cant wait to stay again. Will definitely book here next time im in the UK

Self

6/10

Pleasant

27 Jun 2024

Andrew

No air con in the room so uncomfortable last night, despite the fan

Business Self

10/10

Exceptional

09 Jun 2024

James

Good hotel and bar

Stay overall was good, food in the bar was spot on. Only thing if i had anything to say was the paper thin walls. I was woken at 4.45am by a couple chatting in room next to me.

Could do with putting the breakfast start times on when booking also as we paid for breakfast only to find out it didnt start until the time we were leaving.

Friends_and_family Family