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The Dial House Hotel Restaurant

Gloucester · United Kingdom

High StreetView location

9.2/10Excellent307 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Location10.0/1010.0
Neighborhood9.8/109.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Dial House Hotel Restaurant

Enjoy garden views from the terrace at The Dial House Inn, offering complimentary Wi-Fi and an on-site restaurant and bar/lounge. Cooked-to-order breakfasts are available for a fee. Each of the 14 guestrooms features a flat-screen television, complimentary Wi-Fi, and an en-suite bathroom with a bathtub or shower and complimentary toiletries.

Coffee/tea making facilities and a desk are also provided, and housekeeping is daily. Located in Cheltenham, The Dial House is steps from the Bourton Model Railway Exhibition and Cotswold Motoring Museum, and 0. 2 miles from The Model Village. Cotswold Wildlife Park is 12. 4 miles away.

Read more about this hotelShow less

With a stay at The Dial House in Cheltenham, you'll be just steps from River Windrush and Bourton Model Railway Exhibition. This inn is 0.1 mi (0.1 km) from Cotswold Motoring Museum and 0.2 mi (0.3 km) from The Model Village. Stay in one of 14 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. The front desk is staffed during limited hours. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately GBP 21.95 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Czech

    Arabic

    Russian

    Lithuanian

    English

    Italian

    French

    Spanish

Nearby attractions

River Windrush 0.1 km / 0.1 mi
Bourton Model Railway Exhibition 0.1 km / 0.1 mi
Cotswold Motoring Museum 0.1 km / 0.1 mi
The Model Village 0.3 km / 0.2 mi
Birdland Park and Gardens 0.4 km / 0.3 mi
Bourton Leisure Centre 0.7 km / 0.4 mi
Dragonfly Maze 0.9 km / 0.6 mi
St. Edward's Church 6.2 km / 3.8 mi
Fosse Gallery Fine Art 6.5 km / 4 mi
Church of St Bartholomew 7.2 km / 4.5 mi
Naunton Downs Golf Club 7.8 km / 4.8 mi
Rissington Kart Club 8.5 km / 5.3 mi
Cotswold Farm Park 8.6 km / 5.3 mi
Cotswold Countryside Collection 9 km / 5.6 mi
St Nicholas Church, Lower Oddington 10.9 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • 24-hour securityExtra charge
  • FireplaceExtra charge
  • Lift accessExtra charge
  • Garden
Show 9 more facilities & services
  • Terrace
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Dial House Hotel Restaurant

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Dial House Hotel Restaurant

9.2
Excellent
307 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
9.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Clifford
Lovely mid-week break at The Dial House. The service from the whole team was excellent and rooms were clean and well presented, although our LLB room would maybe benefit from having a small wardrobe with drawers rather than just a hanging rail. There is plenty of parking and a quiet garden at the rear where you can escape the bustling High Street. The skate dinner was exceptional!
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Bethany
Staff were kind and helpful. Room was tidy and clean.
Partner
8/10
Excellent
02 Jul 2026
Adriana
The room was very clean and nicely decorated. The staff had the fan going to cool down for us since the heat wave was still going.
The room had everything we needed but it was on the small side and had no A/C. Check in was very easy and parking on site was a great amenity. Breakfast was pricey and we decided to get pastries and coffee on the nearby coffee shop since we’re not big breakfast people.
The hotel is very well located in front of restaurants and water running through the town. It’s a great place for families and pet friendly.
Partner
10/10
Exceptional
01 Jul 2026
Kuhan
We had a pleasant stay, will definitely recommend for first time or returning visitors to Cotswold.
Partner
10/10
Exceptional
26 Jun 2026
Gavin
My wife and I have just returned from a wonderful stay at The Dial House in Bourton-on-the-Water, and we honestly couldn't have asked for more.

We happened to visit during an exceptionally hot spell, with temperatures reaching 36°C, but the staff were absolutely outstanding throughout our stay, doing everything possible to ensure all guests remained comfortable and well looked after. Their professionalism, friendliness and attention to detail really stood out.

Our room was beautiful and comfortable, the dinner and breakfast were both excellent, and enjoying cocktails in the stunning garden on a warm summer evening was simply perfect. The location is unbeatable too – right in the heart of the gorgeous Bourton-on-the-Water, making it easy to enjoy everything this beautiful village has to offer.

Thank you to the whole team for making our stay so memorable. We will definitely be back!
Partner
10/10
Exceptional
24 Jun 2026
Lynwen
Absolutely amazing location, staff were faultless.
Partner
10/10
Exceptional
20 Jun 2026
Angelia
The whole place was charming and full of character. Check-in was fast and reception took us to our room personally. The room was beautifully decorated. The bathroom was modern and clean. A nice selection of teas and biscuits. This is not a negative but something to be aware of; since the building is older and refurbished, the stairs are a little narrow and lean so make sure you are comfortable with navigating not so perfect stairs if you choose to stay in the upper levels. Back to the positives: the garden area was lovely with plenty of chairs to sit and enjoy, there were EV stations available, a small pub and restaurant to relax and unwind (we didn’t try it out, but the smells coming from the kitchen were wonderful). Most importantly, right in the heart of the village so you can walk to everything.
Partner
10/10
Exceptional
10 Jun 2026
Diane
Charming inn right at the heart of Bourton-on-the-Water. It was a short walk to the shops and pubs/restaurants of the town. Chose it because it had a room that would accommodate three ladies on our little tour of the Cotswolds. Our room had two separate bedrooms, one with a large bed and then another with two twin beds. Bathroom was updated and roomy with a full tub and shower. Would be perfect for a family also. The inn was built in 1698 and has historical charm, but was nicely renovated. Lovely restaurant which we didn't have a chance to try, and a sitting area where we had coffee. Everyone was lovely and kind. Would highly recommend.
Family
8/10
Excellent
08 Jun 2026
Declan
It is a very nice hotel but arrived and were told that hotel was pretty much closed for the evening so no access to the bar or lounge etc which seemed disappointing based on the cost of the room
Partner
10/10
Exceptional
04 Jun 2026
Jacques
L’accueil, la qualité de l’hébergement, les repas, la terrasse ! Tout est génial et la localisation dans un village bucolique est magnifique ,
!!!
Partner
10/10
Exceptional
04 Jun 2026
Jacques
Localisation, qualité de l’hébergement gentillesse du personnel et qualité des repas souper et déjeuner..
Le stationnement est très pratique … Les salons et la terrasse sont très appréciés !
Partner
10/10
Exceptional
29 May 2026
Danny
Absolutely fantastic place decor was great friendly staff excellent breakfast beautiful garden
Partner
10/10
Exceptional
20 May 2026
Emma
The Dial house is great ! Very clean and comfortable with great staff and food. It’s located centrally to the little town. The model village and motor museum are very close too. We had a lovely one night stay.
10/10
Exceptional
19 May 2026
Veronica
Just a lovely lovely place in the most beautiful village.
8/10
Excellent
11 May 2026
Emily
Gorgeous hotel! Staff were so lovely, the location was perfect and the rooms were so unique (we stayed in Oscar).

The only issues we had was that it was pretty loud from about 7am with bin men. Nothing can be done about that, but a heads up would have been nice as we were looking forward to a lay in after a busy day. We also found some old contact lens wrappers in the bathroom and weirdly old blood on the shower wall. Was slightly disappointed but nonetheless had a great stay.
Partner
10/10
Exceptional
09 May 2026
Darren
A lovely well maintained hotel. Staff were very helpful and friendly.
When I arrived home I realised I had left my watch in the hotel room. I called the hotel and they posted it that day and it arrived at my home the next morning. Very impressed with the efficiency and honesty of the staff.
Partner
8/10
Excellent
07 May 2026
Elizabeth
Delicious breakfast and helpful staff
Partner
10/10
Exceptional
06 May 2026
Richard
We didn’t eat at the hotel, so we cannot review that. But the convenience of the hotel was fantastic for our short stay. The parking on site was excellent, but do not forget to register. The staff were helpful and friendly. We stayed in one of the coach houses and it is in need of redecoration. A minor point in our fantastic stay.
Partner
10/10
Exceptional
04 May 2026
Ruth
Great place to stay. Staff very friendly & accommodating. Food was great too. Parking on site. Really nice ambience all round.
10/10
Exceptional
29 Apr 2026
Nancy
What a gem!! Best place to stay in the Cotswolds ! Lovely staff, amazing accommodations, right in the heart of the city
10/10
Exceptional
28 Apr 2026
Melanie
Amazing breakfast for an extra fee but so worth it. Location and hospitality is top notch.
10/10
Exceptional
21 Apr 2026
Stuart
Didn’t have breakfast as on “room only rate “ because of disability and always mid morning before ready to leave room except in certain circumstances.
Partner
8/10
Excellent
12 Apr 2026
Guravtar
There was no tooth brush or toothpaste in the room, room in the loft too small for a 6ft man height wise. Apart from that everything was good, location perfect, friendly staff.
6/10
Pleasant
02 Apr 2026
Nigel
Nice place to stay but it was cold outside and the rooms were cold despite radiators. They need to put spare blankets in each room. Located right in the middle of the village which was excellent. Very narrow entrance for car parking at rear of hotel
10/10
Exceptional
25 Mar 2026
Jane
Great friendly hotel right in the heart of the village in walking distance to everything of interest. Staff were friendly and helpful. Room was clean and spacious with a welcome gift and free toiletries. Breakfast was tasty with a good selection to choose from. Really enjoyed our 2 night stay
Partner
8/10
Excellent
23 Feb 2026
PAULA
Everything was great but it would have been good to know that they are cashless business.

I feel very strongly that there should always be a choice so wouldn't return unless this changes.
10/10
Exceptional
25 Jan 2026
Dean
The staff were so friendly, room was spotless and beautiful, and food was absolutely outstanding. Location was spot on too. Loved it!
Partner
10/10
Exceptional
21 Jan 2026
Lisa
We stayed in a family room at the Dial in late January 2026. We found the room plenty big enough for us (a couple + one adult). The room was clean and comfortable. The bathroom was particularity nice with a large soaking tub. The hostess was very nice and helpful. We reserved the breakfast rate, and the breakfast was excellent. We would stay again.
Friends_and_family Family
10/10
Exceptional
12 Jan 2026
Sarah
The staff at the Dialhouse are over & above - friendly and efficient. Our room was gorgeous- it’s all full of character. We ate in the dining room and the food was delicious- I have allergies and they sorted me out beautifully. Over and above
Partner
10/10
Exceptional
31 Dec 2025
David
The staff were polite and professional and the rooms were great. Fantastic location right on the high street. Will definitely go again.
Leisure Partner
10/10
Exceptional
24 Dec 2025
David
Always a great stay lovely building atmosphere staff food and drink thank you :)
Leisure Partner
10/10
Exceptional
17 Dec 2025
Rachel
Excellent hotel, friendly efficient staff, wonderful service, great breakfast.
Leisure Partner
10/10
Exceptional
03 Dec 2025
Suzanne
We loved our stay and wished we spent some more
Time here. Very authentic cotswolds. We stayed in a family room two bedrooms great beds and lots of
Space. Bathroom was
Huge. Staff
Super friendly and
Breakfast was
Brilliant. Highly recommend this hotel
10/10
Exceptional
03 Nov 2025
Paul
Hotel was lovely and quirky - perfect location with parking
8/10
Excellent
25 Oct 2025
Frances
Good staff
Leisure Family
10/10
Exceptional
22 Oct 2025
Colin
Parking was good
The only thing I would say is I would of liked a bigger choice of beers/lagers
But our stay was marvellous
8/10
Excellent
16 Oct 2025
Holly
Lovely little hotel, wish I could have stayed longer. Great location and easy parking.
Leisure Partner
10/10
Exceptional
14 Oct 2025
Edward
The Dial House is the perfect place to stay in the Cotswolds. The town of Bourton-On-Water, is centrally located to so many villages. The Dial House is perfectly placed in Bourton. We stayed in a deluxe double and everything was wonderful. The shower took a bit of getting used to, but that was not a problem. The staff was perfect and the head man Scott could not have been nicer, more professional or more helpful. Great beds, good storage, good wi-fi and wonderful parking. I cannot recommend this hotel any more highly than I am. Wonderful and beyond our expectations. We didn’t do breakfast but our friends did and they raved about it. Look no further.
Partner
10/10
Exceptional
11 Oct 2025
Samuel
Lovely room and terrific service in an amazing location right in the middle of the village. Parking is a bonus
Leisure Family
6/10
Pleasant
21 Sep 2025
Claire
The Garden room we had was very small! The bathroom tiny,
6/10
Pleasant
20 Sep 2025
David
Nice old place that you would be looking for in the country side of the UK but be aware .. no AC and that was disappointing since there was no mention of that in the description. In summary, high end cute place with no AC which I found surprising.
Leisure Family
4/10
Poor
18 Sep 2025
Verified traveler
Overall pictures online is not what we received, rooms were very small, right next to the bar so was alot of noise, mould on sealent around bathroom, marks on walls and marks on carpet, then the expense of it all, the rooms are not worth the price we paid for them and no breakfast included in price either and price they charge is way overpriced. We paid £10 for a pot of tea which is shocking especially seeing as we were staying with them like at least give us a discount. Then £21.50 we was told breakfast was even though online I read it was £23 but either way again way overpriced when we went to another hotel up the road and paid £15 and got an amazing breakfast including drinks and cooked food and buffet. We wouldn't return. The only positive really is the free parking they have and the staff were all very nice and seemed helpful. But just feel it's abit of a tourist trap and they know they can over charge because they have good parking facilities and in a good location.
Leisure
8/10
Excellent
17 Sep 2025
Rachel
Staff were really friendly and location was perfect
10/10
Exceptional
02 Sep 2025
Parker
We stayed in the family room and found it to be very comfortable and welcoming. The property, town, and surrounding area were idyllic, we would highly recommend a stay at the Dial House!
10/10
Exceptional
30 Aug 2025
Luke
Excellent place to stay, perfect location and amazing staff.
Leisure Family_with_children
10/10
Exceptional
23 Aug 2025
Alisa
What a lovely and charming place to stay!! Yes, the building dates to
10/10
Exceptional
11 Aug 2025
Robert
Great location. Staff was excellent and accommodating. Nice areas outside and inside to relax.
Leisure Partner
8/10
Excellent
30 Jul 2025
Robin

Super cute, but terrible bed

Incredible location in a super cute historical building. Charm to spare. While the room size was really small, it was manageable. The inexcusable thing was the cheap, hard, and painful mattress. I’m so happy we only were staying one night or I would have needed a full body massage.
Partner
8/10
Excellent
27 Jul 2025
aaron
Fantastic location, really good it has parking, garden area really nice, staff were very friendly.
Only negative was we were on the ground floor of the coach house and the noise from the room above and the slamming doors wasn't good and prevented a good sleep.
Partner
10/10
Exceptional
27 Jul 2025
YUQI
My mom and I stayed at Dial House for 2 nights in June. We both loved it so much and felt right at home! The place was so cozy, the Sunday roast was divine, and the staff were welcoming and helpful. We would 100% recommend this place and would love to return someday!
Leisure Family
8/10
Excellent
05 Jul 2025
Andres
Nice property and perfect location. Very good food, though a bit expensive. Owners were very nice. Parking easy and accessible. We would have love to stay in the main house; not on the side appartments. Did no enjoy arriving at 21hs (still daylight) and finding the place dark and closed. We had to phone called to have a person drive to the hotel and check us in while waiting outside. Room was very nice and convenient. Also comfortable, though the smaller room had a smell to it.
Leisure Friends
8/10
Excellent
05 Jul 2025
Sara
Right in the middle of town , walkable
8/10
Excellent
30 Jun 2025
Alex
A lovely stay, would recommend.

10/10
Exceptional
27 Jun 2025
Angie
This is the perfect location to explore Burton-on-the-Water as you are right in the center of town. Check-in was easy and so was parking. The staff are very friendly and the gentleman that makes the drinks has a great sense of humor.
Our room was large and the bed was comfortable although the location of our room was very noisy as it is right where all the deliveries occur for the hotel so we could hear vans driving on the gravel and opening doors during the night (Room 10). I would stay here again but would request not to be in this room as our friends were upstairs and said it was quiet.
Leisure Partner
10/10
Exceptional
26 Jun 2025
Michelle

Outstanding

Beautiful room in an incredible location. Loved the little patio off the room (Room #11). Staff were amazing!! Breakfast was wonderful with many choices including a delicious porridge and breakfast tea with little pastries. All outstanding!! Would definitely recommend.
Partner
10/10
Exceptional
20 Jun 2025
Sasha
The most beautiful area to stay and amazing food options available. The hotel was very quaint and stylish and the restaurant was fabulous. Staff very friendly and available when needed. My only feedback would be that a fridge in the room would be a great thing to have access to.
Leisure Partner
10/10
Exceptional
12 Jun 2025
AMAR
Amazing location and great staff
Leisure Partner
10/10
Exceptional
12 Jun 2025
Tania
What can we say from booking this hotel to the end of our visit, we have found everyone has been very quick with responses to queries leading up to visiting, on arrival every member of staff has been very friendly and helpful, the location of the hotel is ideal, just set back enough from the busy street. Our room was super (we had the garden room) lots of room and then to finish it off a nice private garden space to sit in (nice weather did help), we had breakfast included in our stay which was lovely, the black pudding was one of the best I’ve had in a long time. We also had a lunch & a dinner- every dish we had was very nicely presented and was very tasty, quality ingredients used. I’d book this hotel for hubby’s 60th & definitely felt he was rather spoilt.
Thank you so much for a fabulous stay.
Partner
6/10
Pleasant
03 Jun 2025
Sarah
I liked almost everything about this property, it was walkable so the location was great, the food was excellent and so were the cocktails, the staff was friendly and professional and it had a great charm to it. Some of the things that weren't so great that can definitely be improved upon are: 1. The amount of staffing present, the Dial House is beautiful but it could do with more front desk staff (the front desk staff checks in people, and walks them to their rooms, and takes food orders in the main building and brings the food out and manages the bill; it's alot for them to do. With that said, it's not manageable for them, for example, we asked if the front desk can kindly call a car for us to take us to the nearby train station (Moreton-in-Marsh railway station that's 15 minutes away) and they were so busy that they handed us a list to make the call for ourselves, I'm sorry but that is just unacceptable, we paid almost 300 pounds per night to stay there and expected better front desk service, the staff was very kind about not having the time to assist which we appreciated and so we had to call ourselves but it was stressful because we were worried we wouldn't be able to find someone since all of the numbers on the list the staff gave us was booked. So instead of enjoying our time, we had to try to figure out bus schedules and potential Uber advance bookings which led us to checking out very early, way pass our check-out time. Note we only spent 2 nights at the Dial House
Leisure Family
10/10
Exceptional
27 May 2025
Steve
Everything was excellent.
10/10
Exceptional
27 May 2025
Fawn
There is nothing we didn’t love about this place! Carl and Adam greeted us and helped with luggage. Dinner and drinks were fabulous. The interior is beautiful. Breakfast each morning was delicious. Walking distance for the town. This is my favorite place we stayed on our 2 weeks around the country. Would love to go back.
Leisure Friends
10/10
Exceptional
15 May 2025
Emma

Fabulous mid week stay

Beautiful
Accomodating
Comfy bed and facilities
Thank you
Partner
10/10
Exceptional
14 May 2025
Charles

Wonderful

Great room with a personal courtyard. We even had dinner from the restaurant brought to us because after we ordered my wife starting feeling sick. We had just flown in from the US. They don’t usually accommodate room service but they did for us.
Friends_and_family Family
10/10
Exceptional
14 May 2025
Wendy

Just fabulous

A stunning property with lovely staff. Fabulous food and garden. Parking. Highly recommended.
Partner
8/10
Excellent
05 May 2025
David
Hotel was lovely but the bed was very uncomfortable.
Partner
10/10
Exceptional
23 Apr 2025
Sarahgin
Staff were very helpful and incredibly friendly. A great location for a stay in Bourton on the water. An ideal location
Leisure Partner
8/10
Excellent
23 Apr 2025
Gordon

Nice

Great place. A little expensive for drinks food etc.
Partner
10/10
Exceptional
23 Mar 2025
Everest
The property is right in the heart of Bourton on the Water. I loved the hotels proximity to the other villages in the North Cotswolds. I stayed in the family room which was 2 bedrooms and one bath, which was great for 2 teenagers and 2 adults, loved the space and privacy. Breakfast was also great. There is onsite parking which was convenient for this popular destination.
Leisure Family
10/10
Exceptional
15 Mar 2025
A
Brilliant service
Lovely cocktai bar on a fri & sat
Partner
10/10
Exceptional
10 Mar 2025
Louise
Lovely hotel set back from main road making it peaceful and relaxing.
Leisure Partner
8/10
Excellent
08 Mar 2025
Isidro
Perfectly located, very nice staff, comfortable rooms and aptly priced.
It's a cozy hotel where lots of people congregate to have a good time, so expect during the weekends that there will be noise (music, laughter, increasing in intensity as people drink more) late at night. This is because the rooms are close to the bar and fireplace area (I'd suggest the hotel to have a quiet time starting at 10pm or 11pm at most). However, during weekdays it was perfect and we had a good rest.
Loved the location, walk out and you are in the core of beautiful Burton to enjoy the town , shops and dining options around.
Leisure Partner
6/10
Pleasant
01 Mar 2025
Kirst

Quiet policy needs to be adhered too!!!!!

Stayed for two nights. First night was amazing but the second night the noise from the room above was horrendous. Supposed to have a quiet policy in place but this didn’t matter to the family above and ruined our second nights stay at this place. Location is perfect and the second reason we choose this place was because of the quiet policy. But this didn’t happen and ruined our second night.
Partner
10/10
Exceptional
09 Feb 2025
Claire

Great hotel in a central location

A wonderful find right in the centre of the town. Clean, comfortable and very clean. We were met on arrival and the room was already ready at 1130am. Perfect t for our needs. We didn’t eat in but should we have there was great menus and a cosy bar/lounge area with a fire roaring
Partner
10/10
Exceptional
15 Oct 2024
Colin
Great hotel, great location and free car parking a real bonus.
Leisure Friends
10/10
Exceptional
11 Oct 2024
Howard

Lovely hotel

Lovely hotel - really comfortable and welcoming.
Very nice location, very nice service and very nice food.
Partner
10/10
Exceptional
29 Sep 2024
Sharon
We had the most amazing time at The Dial House. The hotel was amazing, beautifully decorated, clean, very friendly & welcoming staff where nothing was a problem. In the evening it was cosy & welcoming with a roaring open fire. The tipi tent was beautiful & such a great idea. We will definitely be visiting again. Thank you for an amazing time The Dial House, we can’t wait to return
Partner
10/10
Exceptional
19 Sep 2024
Barbara

Cheery property

Clean and cheerful room and property. Staff were very friendly and helpful. Nice lounge and outside sitting areas.
Partner
10/10
Exceptional
09 Sep 2024
Michael
Lovely place with a great relaxing lounge and the best food we had in the U.K.
Leisure Partner
6/10
Pleasant
03 Sep 2024
Verified traveler

No thanks

Tiny room. Couldn’t swing a cat. Tiny shower closet. No space for luggage. Overwhelming smell of air freshener, triggered my wife’s asthma. No service to speak of. Staff went home at 6pm and left guests to fend for themselves. No food anvail in evening although receptionist did recommend an excellent Italian restaurant. Eyesore of a rundown tepee in the garden totally not in keeping with the rest of this pretty village.
On the plus side, a lovely building, central location, nicely maintained. The breakfast was very well cooked and waitresses have amusing Del Boy posh accent imitations.
Overall, the smallest room I’ve stayed in for a very long time plus the lack of service and high price charged lead to 3/5 at best. I wouldn’t return.
Partner
10/10
Exceptional
20 Aug 2024
Tarun
Great location
10/10
Exceptional
16 Aug 2024
Verified traveler

Fantastic stay and highly recommended

Location was fantastic. Located in the heart of Bourton-on-the-water, near a pharmacy, supermarket, restaurants and right by the River Windrush. We stayed at the Oscar Room which has a great view of the town and the river. Bourton-on-the-water was also a larger town with more amenities. The other town to consider staying in is Stow-on-the-wold. There are other nice little towns in Cotswold but will have to drive out to get anything else. Overall, thank you for the lovely stay. Service was excellent with friendly staff.
Friends_and_family Family
10/10
Exceptional
15 Aug 2024
Soledad
The family room was perfect for our family and it is right in the heart of Cobham. Yet, the restaurant and rooms are slightly off the road which provides a bit more privacy and it is not noisy.
Leisure Family
8/10
Excellent
05 Aug 2024
Timothy

Room a little too small

Only criticism we had was that the room and the bathroom were very small. A larger person would have had trouble being able to fit on the loo or in the shower. Also we would have liked two chairs in our room as we stayed for two days and it would have been much more comfortable to watch the Olympics not from our bed. Sitting up on the bed wasn’t very comfortable. We realise the room was too small for two chairs but we thought we had paid for more comfortable room than it turned out to be.
Partner
10/10
Exceptional
02 Aug 2024
Karen
Absolutely loved this spot. The food. The fire. The staff. Amazing
Leisure Family
8/10
Excellent
19 Jul 2024
Susan

Nice hotel great location

Nice hotel. But could have done with some drawers in room and a decent hair dryer.
Also would have been nice to be offered a hand woth luggage as the stairs were quite uneven.
Self
10/10
Exceptional
19 Jul 2024
Jon
Lovely old building, tastefully updated to serve as a good hotel. Excellent kitchen; both dinner and breakfast were tasty, imaginative and well served. Parking was tight but manageable. Despite numerous posted warnings in the bathroom about \"VERY hot water\" and \"Towel rail will be HOT\", the towel rail stayed cold throughout our stay and the basin water ran no more than warm. The shower was good, though, with plenty of hot water and pressure although it was very cramped for space. We still enjoyed our stay very much; this is a lovely property, very central, within easy walking distance of everything yet far enough from the main road for traffic noise not to register.
Leisure Family
10/10
Exceptional
10 Jul 2024
michael

Would tell friends to stay here

Charming boutique hotel right in the heart of this quaint town! Very welcoming and professional staff. Cute and comfortable room. Delicious breakfast.
Partner
10/10
Exceptional
31 May 2024
Camila
Beautiful hotel, excellent staff. Bed was very small
Leisure Partner
10/10
Exceptional
29 May 2024
sharon

The best !

Superb, an amazing place to stay. 10/10
And the food totally delicious and second to none. I can’t speak highly enough of the Dial house. Truly a wonderful experience.
Partner
10/10
Exceptional
16 May 2024
Geraldine
We loved everything about the Dial House.
Its location in the center of Bourton on the Water made it easy to get around. We had 3 different rooms due to making reservations at different times & they were all comfortable & charming. The breakfasts were delicious & filling. I highly recommend The Dial house!
Partner
10/10
Exceptional
08 May 2024
Chris

Cotswolds trip

Great location extremely friendly & personable staff - great food & bev & amazing old school establishment- highly recommend
Partner
10/10
Exceptional
14 Apr 2024
Hitomi

Elegant Cotswolds Experience

It was mother-daughter weekend trip to attend perfume workshop in beautiful setting of Cotswolds. We throughly enjoyed whole experience of the weekend walking along the water, eating beautifl meal at the hotel, and peaceful evening in our room.
Friends_and_family Family
10/10
Exceptional
12 Apr 2024
Lai Hsia

Fantastic stay and highly recommended

Location was fantastic. Located in the heart of Bourton-on-the-water, near a pharmacy, supermarket, restaurants and right by the River Windrush. We stayed at the Oscar Room which has a great view of the town and the river. Bourton-on-the-water was also a larger town with more amenities. The other town to consider staying in is Stow-on-the-wold. There are other nice little towns in Cotswold but will have to drive out to get anything else. The only thing is, the Hotels.com website indicated breakfast was included so we didn’t pay for a room with breakfast because there wasn’t this option. Overall, thank you for the lovely stay. Service was excellent with friendly staff.
Friends_and_family Family
8/10
Excellent
17 Mar 2024
Claire
Very cosy property. Stairs to room 9 were steep with not much room at the top of the landing for cases whilst trying to get the key in to unlock the door to our room. Some might really struggle with this.
Leisure Partner
8/10
Excellent
26 Feb 2024
Margaret
Lovely warm welcome from staff at the hotel
Perfect location within the village
Plenty of choice for places to dine
Only downside for hotel was there were several scuff marks on the walls of the hotel room which let them down otherwise perfect stay was had
Leisure Partner
8/10
Excellent
20 Nov 2023
Verified traveler

A great stay at The Dial House

Very comfortable room and well-kept, cosy common areas. Definitely went the extra mile on service. Great location.
Partner
10/10
Exceptional
19 Oct 2023
Linda
Great Hotel! Very nicely decorated and the restaurant was very good. Friendly and helpful staff. Will recommend this property to friends.
Leisure Partner
8/10
Excellent
27 Sep 2023
Paul
A reasonably priced property that is quaint and central to the village. The room was tiny and smelled musty, especially the bathroom. There were also big cobwebs above the wardrobe. It was fine for one night and we had an excellent breakfast. If I was staying longer than one night I would pay for a better room. The communal rooms were lovely. We were able to keep the car in the car park for a few hours after checking out which was much appreciated. The staff was friendly, kind and helpful.
Leisure Partner
10/10
Exceptional
19 Sep 2023
Helen

A gem of a hotel!

This is a true gem of a hotel! Its location in Bourton on the Water is right in the heart of town and what a beautiful town! We loved our room and the food was excellent. The staff were so friendly and efficient. We thoroughly enjoyed our stay and would highly recommend it.
Partner
10/10
Exceptional
22 Aug 2023
Lisa

Honeymoon stay

We had an amazing 3 night honeymoon stay at The Dial House. Our room was lovely, wonderful food plus great service while we stayed. Definitely book again.
Partner

Location & surroundings

The Dial House Hotel Restaurant
High Street, Bourton On The Water, United Kingdom

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The Dial House Hotel Restaurant

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