KYLE
We recently stayed at the Frogmill for one night, paying £293 pounds including breakfast.
Check-in was warm and friendlv. and we were shown to a lovelv room with beautiful farmhouse decor, a gorgeous bathroom, and great water pressure.
The pub downstairs had a great buzz too. That said, a few niggles stood out. Only one sugar sachet was provided for tea. the bathroom radiator was dusty, and the ironing board cover was stained. The biggest letdown was the night. With the recent hot weather. the room felt stifling and the air conditioning repeatedly showed an error code It didn't work despite several reset attempts.
Sleep quality was poor, as the double bed was 2 singles pushed together that drifted apart during the night and the pillows were extremely soft. Not really supportive. We couldn't find a hairdrver. which you`d normally expect at this level.
Breakfast was pleasant and service was prompt, with nice touches like cappuccinos and lattes now included but the food portion was a bit small.
At checkout. the team acknowledqed the AC fault as intermittent and apologized. with this issue combined with the others, it didn't quite feel like value for money.
The setting is peaceful, parking is ample, and there is plenty to like. but with a room rate closer to £200-£250 pounds, it might have felt fairer. Overall, I'd say it was a stay with real potential, but too many maintenance and comfort issues for the price.
Check-in was warm and friendlv. and we were shown to a lovelv room with beautiful farmhouse decor, a gorgeous bathroom, and great water pressure.
The pub downstairs had a great buzz too. That said, a few niggles stood out. Only one sugar sachet was provided for tea. the bathroom radiator was dusty, and the ironing board cover was stained. The biggest letdown was the night. With the recent hot weather. the room felt stifling and the air conditioning repeatedly showed an error code It didn't work despite several reset attempts.
Sleep quality was poor, as the double bed was 2 singles pushed together that drifted apart during the night and the pillows were extremely soft. Not really supportive. We couldn't find a hairdrver. which you`d normally expect at this level.
Breakfast was pleasant and service was prompt, with nice touches like cappuccinos and lattes now included but the food portion was a bit small.
At checkout. the team acknowledqed the AC fault as intermittent and apologized. with this issue combined with the others, it didn't quite feel like value for money.
The setting is peaceful, parking is ample, and there is plenty to like. but with a room rate closer to £200-£250 pounds, it might have felt fairer. Overall, I'd say it was a stay with real potential, but too many maintenance and comfort issues for the price.
