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Ramada by Wyndham Cheltenham

Cheltenham · United Kingdom

Gloucester Road, StavertonView location

7.6/10Very good842 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort8.2/108.2
Condition7.4/107.4
Location8.0/108.0
Neighborhood8.0/108.0
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ramada by Wyndham Cheltenham

The tranquil Ramada by Wyndham Cheltenham is your gateway to exploring the best of this charming former spa town as well as the many attractions of Gloucestershire and the rustic beauty of the Cotswolds.

We are conveniently located off M5, two kilometers from Gloucestershire Airport – Staverton (GLO) and 93 kilometers from Birmingham – Shuttlesworth International Airport (BHM). Enjoy a stress-free getaway with comfortable guest rooms, two restaurants, and free parking—or, host a business meeting or celebration with three impeccable event venues.

Read more about this hotelShow less

Located in Cheltenham, Ramada by Wyndham Cheltenham is in the business district, within a 10-minute drive of University of Gloucestershire and Cheltenham Town Hall. This hotel is 4.6 mi (7.4 km) from Cheltenham Racecourse and 6.8 mi (10.9 km) from Kingsholm Stadium.

Stay in one of 47 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests must contact this hotel in advance to reserve an extra bed for children 12 and under.
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
    • Crib (infant bed) fee: GBP 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Croatian

    Polish

Nearby attractions

Jet Age Museum 2.4 km / 1.5 mi
Petersfield Park 4.9 km / 3 mi
University of Gloucestershire 4.9 km / 3 mi
Imperial Gardens 5.1 km / 3.2 mi
Parabola Arts Centre 5.2 km / 3.3 mi
Cheltenham Art Gallery and Museum 5.3 km / 3.3 mi
Cheltenham Town Hall 5.4 km / 3.3 mi
Cheltenham General Hospital 5.6 km / 3.5 mi
Statue of Edward Wilson 5.8 km / 3.6 mi
Everyman Theatre 5.8 km / 3.6 mi
Cheltenham Playhouse 6 km / 3.7 mi
The Brewery Quarter 6 km / 3.7 mi
Cineworld Cheltenham 6 km / 3.7 mi
High Street 6.2 km / 3.8 mi
Pittville Park 6.3 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Total number of rooms: 47
  • Number of floors (main building): 2
  • Double rooms: 41
  • Junior suites: 3
  • Suites: 2
  • Accessible rooms: 1
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
Show 49 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hire
  • Secure parking
  • Room serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Bicycle storage
  • Dining area: 2
  • BBQ facilities: 1
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Printer
  • Photocopier
  • Business centre
  • Parasols
  • Breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Special dietary options
  • Vegetarian meal
  • Vegan meal
  • GolfExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Ramada by Wyndham Cheltenham

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS KING BEDDOUBLE • BUSINESS KING BEDDBL.BS-KG

    Photos are not available for this room type.

    Ramada by Wyndham Cheltenham

    DOUBLE BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Ramada by Wyndham Cheltenham

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Ramada by Wyndham Cheltenham

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 26 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Ramada by Wyndham Cheltenham

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Tea and coffee making facilities
    • Housekeeping
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Alarm clock
    • DVD player
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Mini fridge
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Ramada by Wyndham Cheltenham

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Ramada by Wyndham Cheltenham

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Ramada by Wyndham Cheltenham

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 36 m²TWN.ST
    TWIN STANDARDPhoto unavailable1 photo

    Ramada by Wyndham Cheltenham

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Radio
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Satellite TV
    • DVD player
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Hi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 26 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable2 photos

    Ramada by Wyndham Cheltenham

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Hi-fi
    • Desk
    • DVD player
    • Cot on demand
    • Wake-up service
    • Satellite TV
    • Housekeeping
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 40 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Ramada by Wyndham Cheltenham

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Internet access
    • Bathtub
    • Mini fridge
    • Shower
    • Bathroom
    • Hi-fi
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • DVD player
    • Extra beds on demand
    • Toiletries
    • Desk
    • Smoke detector
    • Satellite TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ramada by Wyndham Cheltenham

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Ramada by Wyndham Cheltenham

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESS • 1 Bedroom • 36 m²DBL.BS
    DOUBLE BUSINESSPhoto unavailable3 photos

    Ramada by Wyndham Cheltenham

    DOUBLE BUSINESS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Room amenities

    • Desk
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • DVD player
    • Alarm clock
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Fan
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Telephone in the bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ramada by Wyndham Cheltenham

7.6
Very good
842 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
8.2 /10
Condition
7.4 /10
Location
8.0 /10
Neighborhood
8.0 /10
Amenities
6.4 /10
100 reviews shown
6/10
Pleasant
17 Jul 2026
wendy
You get what you pay for at the end of the day. No one on reception when we arrived. She did turn up eventually. Had dinner in bar at ,8.45 pm and we were only ones there. 4 members of staff behind bar. One was polite. Rest were on their phones. Building is tired and dated. There's a sign in room saying building is being renovated but I feelthis should be flagged when booking. Air con out of action
Big black hair in the bed. Bathroom dated. Food was good and nicely presented. We were only people in breakfast room. Orange juice is awful ......sweet and watery but breakfast was ok. Convenient for M5. Like I said you get what you pay for 😬
Partner
4/10
Poor
02 Jul 2026
Jon
Terrible room. Holes in wall. Wall paper fallung off walls
Partner
6/10
Pleasant
22 Jun 2026
Terry
The staff were excellent and we had a good meal in the evening the general area had obviously been updated but the bedroom's were quite dated the air con didn't work and the room was very hot
We were a family group staying in the area for a wedding our TV was fine but in some
rooms it didn't work and wi fi was hit and miss.
All in all it was an ok stay for a couple of nights but I wouldn't want to stay any longer
Friends_and_family Friends
10/10
Exceptional
19 Jun 2026
Prasanna
Conveniently located with quite surroundings. Easy access to Cotwold.
Family_with_children
8/10
Excellent
18 Jun 2026
mark
Not as bad as some of the reviews, room is a little tired, some things need replacing, like toilet roll holder and door handles, but staff are very friendly and helpful, I slept well, didn’t eat there as there was a wake on, and didn’t want to hang around , give this 8/10
Self
10/10
Exceptional
14 Jun 2026
Barbara
The staff of the Ramada, were very nice and attentive nothing was too much trouble they made you feel very welcome. The hotel was very relaxing the room was big it was clean as was the bathroom. It is a place i would highly recommend. It is a very warm atmosphere so so relaxing too.
Partner
4/10
Poor
12 Jun 2026
Josh
I had booked 7 rooms for my staff as we were running an event nearby.
The stay itself was fine but unfortunately I left my brand new Tom Ford aftershave in the bathroom by accident.
I called back the following day hoping they would have put it to one side, dealt with the manager and there was no trace of it to be seen. Disappointed.
Business
10/10
Exceptional
09 Jun 2026
Nicole
We had a great stay, comfortable beds and the breakfast was fabulous. We will be staying again very soon. Thank you 😊
Friends_and_family Friends
6/10
Pleasant
29 May 2026
Leon
The room was a bit rough around the edges especially the bathroom ..was a bit too far out of the city ,especially with all the traffic on the main road in and out of Cheltenham also there was no sign on the roundabout wouldn't go there again would pay£ 20 to 30per night more to stay somewhere better
Self
4/10
Poor
25 May 2026
Neville
The first room was ok, however the bathroom basin had cracks in it and the curtains were certainly in poor condition. On the second day there the people above us flooded their bathroom causing water to come through our ceiling, staff quickly changed us to another room and offered us a bottle of wine and 50% off our evening meal. Unfortunately this turned out to be more like 20% and as we don't drink alcohol they got off really lightly.
Our second room was quiet warm and when we tried to turn on the air conditioning nothing happened, then the TV reception dropped out, the young lady tried his hardest to fix the TV but unfortunately he couldn't get the free to air channels back. We were then told there is no air conditioning any more however there was a fan in the cupboard, when we turned it on it was extremely noisy and had to turn it off again. It is a shame because this place is full of people attempting to help, but failing.
Partner
10/10
Exceptional
25 May 2026
Royce
Had two nights in here, lovely place, locaction on west side of Cheltenham but I'm sure close enough for a cab to the centre. Recently changed hands and setting about renovating. The public areas are to an excellent standard, modern but cozy bar, excellent restaurant atmosphere, eat here both nights and both service and food were excellent, great choices and properly cheffed not a commercial ready meal. Breakfast was likewise solid start to the day.

Bedrooms a little tired but big enough, comfortable bed, and aircon with such British weather right now. (Not sure why reviews say there isn't) I'm sure with time these will be refurbished too and the price reflected, but currently great value.

Good luck, will be back next year!
Self
6/10
Pleasant
24 May 2026
Sophia
We had mismatxhed curtains the air con was broken on the hottest day of the year and the carpet was stained badly.

The staff were very friendly a fan had been provided in the room but wasnt really adequate.

Breakfast was amazing, on site parking was great. This hotel was fantastic value
Family_with_children
10/10
Exceptional
16 May 2026
Sarah Jane
The choice, presentation and quality of the cooked breakfast was exceptional
Partner
4/10
Poor
11 May 2026
Nigel
Very tired rooms. The shower was lukewarm. The breakfast was ok, but it is obvious they use cheap ingredients, eg the sausage, plus the whole full English, which they prepare in the kitchen ( not buffet style) had a very greasy flavour to it.
Partner
10/10
Exceptional
05 May 2026
Lorna
The room was spacious & clean except the walls. But the manager offered complimentary breakfast for our 3 day stay because that room was due for repainting.
6/10
Pleasant
01 May 2026
Richard
1 night stay on business trip. Room was clean, spacious, reasonably well equipped but a little worn in places. Staff were helpful and breakfast was ok. Overall a reasonable stay.
Business
10/10
Exceptional
22 Apr 2026
Bruce
Nice staff
Self
2/10
Poor
20 Apr 2026
Richard
Avoid this place! Cheap for a reason

There was no food available as the restaurant was closed for refurbishment (without any prior warning) there was no hot water in my room (seems common now I’ve read other reviews) for most of the time when there was the shower was unusable as it was so hot. The WiFi kept dropping out. Staff were unhelpful about my issues. Thank god it was 1 night, back to IHG for me
Self
6/10
Pleasant
16 Apr 2026
Mark
Staff were great, gym was well kitted out and the room on the whole was very nice. The bathroom was very dated and in need of a refurb. I'd booked this hotel as it had a bar and restaurant... closed for refurbishment and not advertised. Very annoyed at that. Breakfast was extremely disappointing... Packets of instant coffee, very little choice of anything to be fair . I didn't want a cooked breakfast but this was the only real option and it wasn't great either.
Self
6/10
Pleasant
13 Apr 2026
Shweta
Must needed improvement in breakfast
Family_with_children
6/10
Pleasant
05 Apr 2026
Peter
Poor selection at breakfast, no pastries etc
Partner
8/10
Excellent
27 Mar 2026
William
Serves the exact purpose for a quick stay. Staff around if needed although need to ring. Pics very similar to the actual room.
Self
4/10
Poor
22 Mar 2026
Ellie
They're having work done so amenities listed on the site aren't actually open.

No bar, no restaurant and it's a bit isolated, you need to be able to drive somewhere for food.

Skeleton staff. The management need to employ an appropriate number of staff. Reception often isnt manned with a notice up and during breakfast, the one staff member is serving people and doing reception which is in a completely different place.

My room was run down with a constantly running tap.

Definitely wouldn't stay here again. Hopefully it'll improve when the refurb is finished.

The listing should be sognificantly updated and make it clear what is actually available on site. I'd not have booked if I knew I couldn't get food. Due to disability, I have to plan my energy carefully and this knocked me significantly.
Self
2/10
Poor
14 Mar 2026
Stephen
5x the original price they charged me due to Cheltenham. Very poor all round. If I paid the original price it wouldn’t have been as bad. Hum out of order, lots of work being done. Just a very disappointing stay. They price they charged was disgraceful
Partner
10/10
Exceptional
12 Mar 2026
Agamy
Good stay and definitely will stay there again
6/10
Pleasant
09 Mar 2026
Paul
Ok
Self
8/10
Excellent
02 Mar 2026
Dave
Room was great. Plenty of space and very clean, good shower.
Self
6/10
Pleasant
26 Feb 2026
DAVID
The hotel is undergoing extensive renovation. The room was clean, staff were helpful and polite, and the breakfast was excellent
Partner
6/10
Pleasant
25 Feb 2026
Trudy
Sat at reception for 20 mins before anyone appeared after more than one call to the number given at reception. However rooms were clean and breakfast was good.
2/10
Poor
22 Feb 2026
Furness Controls limited
I walked into a building site. No ceiling in reception just cables etc hanging down. No restaurant. No bar. Room I booked was a suite which was meant to have a separate seating area. The room I got wasn’t like this. The door frames were all chipped. The walls had paint peeling. I asked for a refund and found somewhere else. No where does it state in their website the condition of the hotel.
Self
8/10
Excellent
20 Feb 2026
lynne
whilst the hotel was under refurbishment ,our room and bathroom were clean and comfortable.
We had a medical emergency during our stay and the staff were excellent with their concern and assistance, for which we were thankful. In view of this, we would consider using the hotel again in the future
Partner
2/10
Poor
05 Feb 2026
James
There was unannounced building work, no restaurant, dirty, and dated
6/10
Pleasant
05 Feb 2026
Ian
Room was clean, but basic. Breakfast was reheated.
6/10
Pleasant
03 Feb 2026
Neil
Good welcome and service by staff. Kitchens weren’t open and the hotel is undergoing renovations.
4/10
Poor
31 Jan 2026
Kathryn
This really doesn't look like the pictures. Walls scuffed, chairs really dirty. The bathroom walls need a scrub, mould and yellow/orange stains and a dirty shower curtain. We literally stayed for 7 hours to sleep on the way to somewhere else so it wasn't the end of the world. The bedroom was ok and we slept fine.
Partner
4/10
Poor
27 Jan 2026
Jack
The rooms was shockong, dirtys stained walls and carpet, toilet was falling apart. Very noisy, just generally a tip.
Business
8/10
Excellent
26 Jan 2026
Sharon
Room was lovely the staff were really good and the breakfast was good
Leisure Partner
4/10
Poor
26 Jan 2026
Jill
Hotels was very noisy and as we arrived to our room a person walk into the corridor smoking which smelt like drugs - not pleasant with a 4 year old child with us
Leisure Family_with_children
8/10
Excellent
26 Jan 2026
richard
room was a bit dated and the bathroom could do with a re - furbish as well. staff we dealt with were really polite and helpful. no bar and no restaurant did not help, being re - furbished. would stop there again.
Leisure Friends
6/10
Pleasant
23 Jan 2026
Gareth
Stayed here for less than 10 hours on business - arrived 2100hrs and left before 0700hrs. Loads of space on car park even when arriving late at night. No one in reception to check me in after a 3 hour drive and another guest waiting whose room card didn't work after checking in. Calls made to a mobile number which wasn't answered and a 5 min wait. Room was best described as basic, 2 tea bags,, 2 coffee's but only 1 sugar & milk! At 0530hrs i found the towel to be the size of a tea towel after showing. No one in reception when checking out - just a container on the desk to put the key card in. One night stay at shirt notice was £55 - the old saying \"you get what you pay for\" is so true - this was chosen purely on the poor weather (snow) and the location to a training course the following morning
Business Self
8/10
Excellent
20 Jan 2026
Lee
Lovely big clean room
Business
8/10
Excellent
18 Jan 2026
Phillip
Yes comfortable bed you could see the hotel was having big renovations but that said did not have any reflection on our stay would like to go back when finished as it look a very good project
Partner
8/10
Excellent
18 Jan 2026
Neil
Clean room with very good amenities. The bed was very comfortable. There was a small gym available too which was nice, and parking very easy.
Nice pleasant stay .
2/10
Poor
18 Jan 2026
Urszula
No pool,
Partner
10/10
Exceptional
15 Jan 2026
Kris
Great facilities, warm room decent hot shower and comfy bed
4/10
Poor
14 Jan 2026
Sam
Walls are thin, I was woken up every morning around 5AM, there was coffee, tea, sugar and milk no spoon. No plug for bath, had to ask for one. The place is being renovated and has no bar, another customer frustrated at this.

No reception when needed, you have to call 2 numbers neither put through to anyone
Leisure Self
6/10
Pleasant
13 Jan 2026
Malcolm
Room was a suite type room, not the cleanest but ideal to hold a Bukkake Party so plenty of room for the eight gentlemen who joined me and girl we hired from the Vivastreet to prepare away from the main action and plenty of towels to clean up afterwards. Free parking and easy entrance to the room. Restaurant was under refurbishment so no food available but a voucher was supplied for a place in the town. She had plenty to eat so didn’t need anything like a big meal.
4/10
Poor
13 Jan 2026
warren
Furniture is a bit tired, bed was nice and comfy, was accused of not paying for breakfast in front of other guests, by the time I found proof I had paid for it I lost my appetite.
Business
2/10
Poor
12 Jan 2026
Alan
Room was cold on arrival there was a small electric heater which I put on. No information in the room about dining or room service so it seemed there was no food on offer. Advised breakfast was 7:00-10:00.Arrived for breakfast at 7:15 no hot breakfast buffet out. Got a cup of tea and some toast.2 people arrived around 7:30..seemed that one was a new staff member being shown around.I was then asked if I wanted a cooked breakfast..no menu..no choice.A cooked breakfast came out much of which was inedible.It seemed like the bacon was yesterdays and reheated as it was like cardboard, a pile of mushrooms which were soggy and black and a ramekin of baked beans with skin on the top. Would not return or recommend.
Self
10/10
Exceptional
31 Dec 2025
Alexander
Clean and warm 😄😄
10/10
Exceptional
16 Dec 2025
Lucy
Clean, warm room, large comfortable bed. Free parking and great price.
Friends_and_family Friends
2/10
Poor
07 Dec 2025
Avril
The carpets in the room was stained. The mattress protector was stained. Worse than that the shower would not run hot. Someone came and said to run the basin tap for 30 seconds then the shower would run hot. This worked but the shower couldn't be adjusted to a comfortable temperature, either freezing cold or scalding hot.
Requested a room change was told the \"hotel was full\" So packed up and moved to the Travelodge up the road
Partner
6/10
Pleasant
06 Dec 2025
Ruben
Staff was nice , room was a bit scuffed with water marks on the walls but no mold or damp ( like someone tossed a bottle of water to the wall and stained the paint ) , some of the furniture was well used.
Bed was clean , had coffee tea sugar and kettle, television and a fridge. Toilet was clean bed was clean.

Okay for a night stay.
Business_and_leisure Partner
4/10
Poor
01 Dec 2025
Steve
Work needed . Kitchen and restaurant out of use due to refurbishment. A 50% dismount offered at establishment other side of town . Room in need of refurbishment. Dirty bed sheets
Business
2/10
Poor
23 Nov 2025
NIGEL
No dining. Awful service & very rude staff. Cold cooked breakfast. Non compliant bathrooms electrically. Bar awful flat tinned Guinness & wine tastes like vinegar
Business Partner
6/10
Pleasant
29 Sep 2025
simon
.
Friends_and_family Friends
4/10
Poor
24 Sep 2025
robeena
The rooms were in poor condition, stains on the walls, no USB ports to charge your phones and actually keys to the rooms, it definitely needs updating
Partner
8/10
Excellent
16 Sep 2025
COLIN
Great stay,friendly staff, clean and comfortable room . Only let down breakfast was luke warm.
Leisure Partner
6/10
Pleasant
25 Aug 2025
Kimberley
The curb appeal isn’t great as you pull into the car park but once you walk through the doors, the hotel is pleasant.

Check in was easy and the room was spacious and clean, though again a little bit dated.

The bathroom had a very loud extractor/buzz that continued through the night even with all lights off. It was quietened by keeping the bathroom door closed but still noticeable.

I showered at 6.15am and had warm water, but when my husband got in the shower around 6.30-6.35 there was no hot water in the shower or the sink. Not great!!!

We didn’t eat at the hotel so unable to offer a review of the food and drink.

Check out was also very simple.
Business_and_leisure Partner
4/10
Poor
21 Aug 2025
Jose Merdino
They can provide better accommodation for the value we’re paying
Leisure Family
8/10
Excellent
15 Aug 2025
Verified traveler
We had a beautiful one night stay at this hotel. Check-in was easy. Staff were lovely. Our room was upgraded for free which was amazing. Room was clean. Breakfast buffet was ok.
Partner
2/10
Poor
15 Aug 2025
Adrian
First impressions upon arriving poor. Untidy externally, slates missing from roofs. Reception not manned. Lift not working. Air conditioning not working. Room itself ok BUT, no hot water in the morning at 5.50am in basin or shower. First time EVER. I have stayed in a hotel with no hot water. Would I stay again; no.
Business Self
4/10
Poor
11 Aug 2025
Verified traveler

Dirty

No room ready when we arrived around 7 pm (no second pair of the towels).
Smelly bathroom, very dirty pair of the chairs. Curtains dirty.
If the room would be cleaned properly it would be nice experience.
Very poor hygiene cleaning standards, however coming in across of the UK.
I would not recommend this hotel at all
10/10
Exceptional
06 Aug 2025
Lee
The property and the car park area do not look good. However the staff are friendly. The food excellent. The bar area relaxed. It’s a good hotel to stay in
Leisure Self
8/10
Excellent
04 Aug 2025
Alistair

All good

Great food, excellent service.
Partner
4/10
Poor
26 Jul 2025
Lynsey

No air con in height of summer

Wouldn’t stay again, only good thing was location
Friends_and_family Family
8/10
Excellent
26 Jul 2025
Stephen

Good for Cheltenham and Gloucester

Location and access is excellent. The staff, as ever, were superb and attentive to our needs. Bedroom was sparklingly clean and the bed very comfortable. However, room was very hot and air-conditioning not working (showing Error 004) and the stand-alone heater/fan rather flimsy and very noisy. Also the bathroom was looking a bit tired. But our needs were met and we would stay there again if in the area.
Friends_and_family Family
6/10
Pleasant
26 Jul 2025
John

Stop off.

The hotel in our minds was very tired particularly the restaurant.
Outside was very poor.
Whilst the staff were most welcoming the property was not.
Not easy to find as confusion with the name Ramada or Regent ?
Partner
4/10
Poor
25 Jul 2025
Gary
Very tired hotel much in need of upgrade in the public areas, staff were helpful and friendly.
Partner
6/10
Pleasant
20 Jul 2025
David
Needs refurbishment…..hot meals should be served on hot plates not cold ones.
Leisure Partner
6/10
Pleasant
17 Jul 2025
Mark

Initial impression... it didn't change.

The external view of hotel as i drove in was very tatty/untidy - it didn't give a good impression. The car park was unkempt and there were people in cars loitering. The bins were all full.
Business
4/10
Poor
14 Jul 2025
Tanya

Poor hotel

The room was large and everything looked dated. Unfortunately for us the air conditioning wasn’t working and hasn’t been for months but it was the hottest weekend this year and the room felt like an oven and stayed so the three days we were there. We hardly got a wink of sleep. The bathroom was shabby and had long black hairs on the floor which were still there 3 days later. When the toilet rolls ran out we got a pile of tissues left for us to use. The towels were ragged at the ends. The breakfast was adequate but we didn’t see a member of staff at all this morning, and nothing was topped up. The dining room was shabby and had had a leak at sometime in the ceiling and the wallpaper was peeling off the walls. There was no one on the reception desk when we left so didn’t see a member of staff all morning. We won’t be going back I’m sure.
Partner
6/10
Pleasant
13 Jul 2025
wendy

Too hot

Room was clean. But far to hot no air con we had a electric fan which just circulated warm air. Could hardly feel it.
Breakfast was adequate. Dining room staff ran off their feet kept running out of things and had to ask the staff x
Partner
6/10
Pleasant
06 Jul 2025
Paul

Unmanned early departure

Chain hotel everything was good except checkout. I had an early start so was checking out at 5.30 there was no one on the front desk called the number told to leave the key on the front desk. I expect a hotel of this size to have someone there not someone sound like I have woken them up.
Self
2/10
Poor
04 Jul 2025
Ben
Very very poor would not have booked if we knew how poor it was, no air conditioning cold showers dirty rooms iron board broken excessively hot in rooms no light in bathroom I could go on
Leisure Family
8/10
Excellent
28 Jun 2025
Clive
Super staff
8/10
Excellent
24 Jun 2025
XINDONG
good
Friends_and_family Friends
2/10
Poor
17 Jun 2025
Tyha
We booked the Suite and was in the Gallery Suite. Aircon there but they wont switch it on and gave us 2 lousy fans that wouldnt be enough to move a piece of paper around. One of the TV's didnt work and no hot water in our shower for entire 2 day stay. No seperate bedroom are as shown in pictures of the suite. Refused to change our room and staff most unhelpful. Was waiting on speaking to manager who didnt even bother and not even at the hotel running the thing. On middle of busy road and looked quite derilect. Hotel was tired and run down and would be better of simoly being demolished. Parking machine broken so couldnt register your car to stop parking fine. So awaiting an incoming fine through the post. Whatever you do...avoid like the plague! Absolutey nothing in the way of remedying our multiple issues amd simply couldnt care less.
Leisure Family_with_children
2/10
Poor
15 Jun 2025
Stephen
Cold shower, no items in room, dated and worn, not clean when mensioned to staff there was no followup.
Business
6/10
Pleasant
13 Jun 2025
Jason
Restaurant & Food was nice, staff were friendly.
The suite we stayed in was 206, shower valve was not allowing hot water through so could not use as was cold, bath tap needs repairing as dribbling water constantly, only stayed one night but if staying longer would have asked to move rolms, car park was easy albeit only 1 disability parkkng space
Business_and_leisure Partner
8/10
Excellent
12 Jun 2025
Vicki and John
Missing carafe for instant tea and coffee. Otherwise nice room.
Leisure Friends
4/10
Poor
30 May 2025
Giulio
Dated; dirty towel and bedsheets; stains of mould in the bathroom; a background noise heard at night (not coming from the outside but from the upstairs floor).
Business
8/10
Excellent
24 May 2025
Divye
Property was fine, not too exciting
6/10
Pleasant
18 May 2025
NICHOLAS
Ok stay but quilt was stained
Friends_and_family Friends
8/10
Excellent
11 May 2025
Sandra

Cheltenham visit

Allowed us to check in earlier, which we appreciated. Evening meals were excellent, very large portions. However, breakfast on the first day was poor as the hot food wasn't being replenished, better on the 2nd morning. We didn't have our room serviced, which was disappointing.
Partner
4/10
Poor
09 May 2025
Janet
The outside grounds of the property are a reflection of the inside. Poorly maintained. The best part was leaving the next day
Leisure Partner
6/10
Pleasant
27 Apr 2025
jayesh
Bathroom has no hand washing liquid.and not properly cleaned
Friends_and_family Family
10/10
Exceptional
27 Apr 2025
Julia
Very clean & comfortable
6/10
Pleasant
21 Apr 2025
Christopher
Poor condition room bathroom
Food took an age to arrive
Partner
10/10
Exceptional
17 Apr 2025
John
Excellent stay lovely room great staff food really good.
Leisure
8/10
Excellent
11 Apr 2025
Ranjeet

Overall good property with nice room size

Overall the stay was good and property was clean with exception to one bed sheet which had stains. has good parking space included in stay.
Friends_and_family Family
6/10
Pleasant
10 Apr 2025
Verified traveler
Very budget in all aspects
Business
10/10
Exceptional
30 Mar 2025
Aristocats

Definitely recommend.

Extremely convenient location for visititing Gloucester and Cheltenham. Very spacious well equipped rooms. Great pillows and bedlinen. Comfy beds. Friendly staff. Excellent experience. Will return. Only negative is the room didn’t have a fridge.
Friends_and_family Friends
8/10
Excellent
17 Mar 2025
Alan
Nice staff and under renovation arc the time . Could do with a few upgrades inside
Business
4/10
Poor
07 Mar 2025
Deepash
Room was ok, acceptable to sleep in. The shower was terrible. The head was too close to the wall and the water pressure was rubbish I would have to lean against the wall to get wet!
The buffet breakfast was cold. Fruit was average, and the crossiants were stale.
Would not stay here again!
Business Self
6/10
Pleasant
26 Feb 2025
Simon

Ok for the price.

Clean and tidy, despite appearing to have been recently refurbished, it felt very tired and dated!! Lots of little niggles (lamps not working, no kettle in the room, cold shower) which fell short of what I'd have expected from a Ramada, and probably explained the budget hotel price!!
Business
10/10
Exceptional
22 Feb 2025
Tolu
Lovely and attentive staff, nice location, great sized rooms. Excellent value
8/10
Excellent
22 Feb 2025
Christopher
Good inexpensive clean hotel
Leisure Partner
2/10
Poor
22 Feb 2025
Lauren

Hotel catfish

The corridors stank of Marijuana. The tap, when turned to hot, didnt work. One of the towels had stains on it. There was no heating - it was absolutely freezing. The photos online are definitely catfishing this place!
Business
4/10
Poor
21 Feb 2025
Daryl

Friendly Staff but in need of repair

My room was very smelly as there was a plumbing issue with the toilet and I had to be given a new room when I showed the problem. I was given a suite as it was the only room available but it looked really tired inside, kettle was missing in general need of a renovation. I was moved again to a smaller room for the other night and similar condition.

On the plus side the staff were lovely and the food was well priced and good quality.
Business

Location & surroundings

Ramada by Wyndham Cheltenham
Gloucester Road, Staverton, Cheltenham, Gloucestershire., United Kingdom

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Ramada by Wyndham Cheltenham

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