Name: Crescent Place by Mansley
Address: Crescent Place, 1a, Cheltenham, GL50 3PG, GB

10/10

Exceptional

15 Jul 2026

Donald

Great rooms right in town centre with lovely Korean restaurant next door. Superb air con in hot weather too!

Partner

10/10

Exceptional

12 Jul 2026

Lisa

Room had our stay in Cheltenham, would definitely recommend and stay again.

Partner

10/10

Exceptional

30 Jun 2026

Abigail

Great location with a very short walk to the local amenities and the pre check in was thorough.

The air con was a bonus in this weather and the apartment was very clean and accommodating. It has everything you might need and we weren’t disturbed by other guests.

Partner

10/10

Exceptional

28 Jun 2026

Stephanie

Lovely hotel - nice and clean with air con
Can’t fault it
Shower was amazing

Partner

8/10

Excellent

21 Jun 2026

LeeAnn

Good location

Partner

8/10

Excellent

15 Jun 2026

Kim

My partner and I stayed for two nights in June, booked through Hotels.com. Crescent Place is beautifully designed throughout—modern, calm and thoughtfully put together. We were in Apartment 7, a cosy, stylish and luxurious space.

Pros
Apartment 7 feels warm and inviting with a layout that makes it easy to unwind. The superking bed was extremely comfortable; even at eight months pregnant I slept well without my pregnancy pillow. The bathroom is huge, bright and finished to a high standard, though the rainfall shower head needs adjusting as it sprays from the top. The fridge with complimentary water and milk was a thoughtful touch.

Cons
The main issue is noise. Apartment 7 sits directly above Parlar, a café/bar open until midnight with live music on Fridays. It was loud enough that we couldn’t sleep until it ended. The hotel offered Apartment 1, but due to mobility needs we stayed in 7. The bar owner was apologetic and offered complimentary pastries. Guests should be told in advance that music can be heard from around 8pm until close.

The front door code briefly stopped working but was quickly reset. The AC unit made an intermittent buzzing even when switched off. The booking process felt convoluted between Hotels.com, the Mansley app and multiple emails, and receiving access details only on the morning of arrival added stress.

Overall, Apartment 7 is a beautiful space and despite the issues we would absolutely stay again.

10/10

Exceptional

07 Jun 2026

Daniel

Roy and another young lady were there to check us into the two-level luxury room and very kind and helpful. It was spacious, clean, and comfortable. AC kept us cool in a heatwave. Excellent espresso maker and tea kettle. Refrigerator with real milk inside was a nice touch. Centrally located. Everything you could need easily walkable. A very beautiful medieval church and graveyard within a minute’s walk. It’s on a side street so it was quiet, even on the weekend. If we find ourselves in Cheltenham again, we will stay here again. Highly recommended.

Partner

8/10

Excellent

17 May 2026

Marion

Was perfect location. Room was ok size felt very cramped considering the photos looked a lot bigger. We were in room 12 at the top steep stairs to get there. Very noisy with whoever was next to us so didn’t sleep very well NOT hotels fault. Over all was a ok stay.

Partner

10/10

Exceptional

04 May 2026

Pelin

Amazing location. Great room. Only issue was the milk in the fridge was off. Nice touch of providing teas etc and milk. But please check expiry date next time. Also please add clearer instructions for pre booking the parking space. Thanks

Partner

8/10

Excellent

20 Apr 2026

Adam

Clean room, great location

Self

10/10

Exceptional

09 Apr 2026

Claire

Roy the manager went over and above to help us during the check in process. Let us check in early as our room was ready. We were upgraded to a deluxe double room. The room was clean and extremely spacious had floor to ceiling windows in the bedroom and bathroom. So it felt light and airy. Lots of mod cons like a blue tooth radio and Nespresso coffee machine. Tea, coffee and hot chocolate and there was a bottle of milk and two bottles of water in the fridge. Lovely comfy bed and a great waterfall shower. I forgot to reserve parking so phoned the number on the booking and got through straight away to a real person none of this automated stuff. They sorted the parking out for us there and then. Hotel was right in the middle, walking distance from lots of bars, restaurants and cafes. Ideal for our two night break. Would definitely recommend and will definitely stay there again.

10/10

Exceptional

03 Apr 2026

Mark

Excellent from start to finish, check in was seamless and communication was great. The room was spotless, with everything you could need and more. Location was brilliant, less than a minute walk to restaurants, bars and shopping. Not essential but the parking you can book is cheapest in Cheltenham.

Family

10/10

Exceptional

03 Apr 2026

Rita

We really enjoyed our stay here! Great location and super comfortable room! Will definitely be staying here again if I'm visiting the area!

Partner

8/10

Excellent

28 Mar 2026

Jane

Overall, we had a fantastic stay at Crescent Place. The team member on site was very friendly, chatty, and helpful, which made a real difference to our experience.

Our only concern was that our room was noticeably smaller than the one our friends stayed in despite us paying the same price. Our bed was a double and they had a king sized bed. The bathroom in Room 13 (the attic room) was also quite compact.

On a positive note, we appreciated the thoughtful touches on arrival, with milk and water provided in the fridge so we could make a hot drink straight away.

Family

8/10

Excellent

22 Mar 2026

Shane

It was nice to see a fresh bottle of milk in the fridge and plenty of amenities for making a hot drink. Really nice touch.

The room was wonderful, overall. Nice comfortable bed as well.

I would say, the room was slightly dusty in some parts and there was, what looked like hole in the bathroom door, that might have been punched in by someone else before I stayed in the room. Perhaps some improvement there would really be helpful.

I would most definitely stay here again, I very much enjoyed it.

Self

8/10

Excellent

08 Mar 2026

Stuart

Very good in general

Partner

10/10

Exceptional

06 Mar 2026

Christian

Very clean, excellent shower facilities and beautiful location

10/10

Exceptional

05 Mar 2026

Essameldeen

Clean room with attention to details. Coffee machine was a treat and there was a milk bottle in the fridge sourced from a local farm which is a very nice gesture.

10/10

Exceptional

04 Mar 2026

Michael

Great place to stay in central Cheltenham

10/10

Exceptional

16 Feb 2026

Jeanette

Spotless room, helpful staff, good location

Partner

10/10

Exceptional

16 Feb 2026

Steve

Standard of the room and accommodation, car parking

Partner

8/10

Excellent

12 Feb 2026

Matt

Clean and comfortable great location

Partner

10/10

Exceptional

08 Feb 2026

Anthony

Lovely place with a superb member of staff at the front desk. He was very helpful and informative

Partner

10/10

Exceptional

01 Feb 2026

Andrew

Communication beforehand was excellent with all instructions very clear
The apartment and parking were central and easy to access
The accommodation was luxurious, clean and well equipped - the bed was amazing.
A great stay and the staff we met and liaised with were friendly, smiley and helpful. Would highly recommend and will definitely return.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Joanne

Room spotless great location helpful staff great parking facility

10/10

Exceptional

28 Dec 2025

Grant

Very modern room split over two levels. Really central and easy to follow instructions from the hotel. Highly recommend

Partner

10/10

Exceptional

28 Dec 2025

Sean

Excellent stay, the bed and pillows were very comfortable. The room was spotless and the location fantastic. The complimentary drinks were appreciated although unfortunately the milk in the fridge was gone off despite still being with in date. For the price we paid we were more than happy with our stay and will definitely be booking again

Friends_and_family Family

8/10

Excellent

26 Nov 2025

Nuria

Las comodida

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Catryn

Excellent location. Great service and immaculate room.

10/10

Exceptional

22 Nov 2025

Steve

Lovely clean, well appointed room, great ambience with the double-height windows.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Alan

The parking was a breeze and the location was spot on ...The room was great , i was on the top floor in a basic room , but it was really clean and had everything i needed , it had a great shower too, i will defiantly book to stay here again

Business

10/10

Exceptional

20 Oct 2025

Clare

Very attentive and caring customer service from manager. Great central location.Clean room and good facilities.

Leisure Partner

8/10

Excellent

20 Sep 2025

Mark

The apartment was clean, tastefully decorated with good quality amenities and a powerful shower. The Wi-fi signal was not v strong and kept dropping out, and a couple of the apps on the smart tv did not work.

Business

8/10

Excellent

09 Sep 2025

Jessica

Good location, clean and nice rooms.

Partner

10/10

Exceptional

27 Aug 2025

Simon

Room was fantastic. Only critisism was there we ran out of toilet paper and the shower gel was extremely low.

Partner

10/10

Exceptional

17 Aug 2025

Nicholas

No negative feedback

Really great room - very comfortable bed, great shower and well located

10/10

Exceptional

09 Jul 2025

Nichola

A lovely room in a lovely building

The room was perfect for our needs and the property overall felt upmarket and well maintained. It is in a great location and private parking is a bonus.

Partner

6/10

Pleasant

06 Jul 2025

KATIA

Once you’re inside the apartment, everything is perfect. Stylish, clean and comfortable. Great attention to detail including the provision of fresh milk and water in the fridge which is very thoughtful. All furniture is of high quality including the coffee machine and sound system. Having said that, I was very frustrated by the impersonal nature of the communication, and the numerous complicated instructions that preceded the check in, and I wasn’t a fan of having to download a separate App in order to be able to access to the property for one night. One important detail that is not mentioned on Expedia is the NUMEROUS stairs that you need to climb. Narrow and steep, it can take up to 3-4 mins to get to your flat and if you have luggage, you’ll need strong knees and arms. Also not advertised is the cost of parking which needs to be pre_booked and costs a fortune. I was able to park for free on the street (20:00-8:00am is free).

Business Self

10/10

Exceptional

03 Jul 2025

Richard

Great location and parking (£12.50 a night) one minute walk away from accommodation. Could see issues as you need to download app to add all your details and then email sent separate to complete parking which felt like a chore. Would stay again as felt high end especially the bed but I did stay Sun- Tues so extremely quiet.

Leisure Partner

8/10

Excellent

24 Jun 2025

Samantha

Spacious

The room was a very generous size, with a large comfy bed and a large delightful window. The kitchenette was equipped with brew facilities, a fridge, complete with fresh milk and water (which i hadn't expected). Location was ideal for me and close to town amenities. And had the option of parking if required.

My only criticism was the noise of the doors closing with a bang. It woke me up a couple of times.

Business

10/10

Exceptional

21 Jun 2025

Emily

Really clean, modern facilities, with everything we needed for a one night stay. A lot of traffic noise from 5am onwards but to be expected being so central - another one of the perks! Overall great stay.

Leisure Partner

8/10

Excellent

01 Jun 2025

Kalvin

Great location as a base to explore the cotswolds. The rooms were comfortable and well furnished with good amenities.

Friends_and_family Family

8/10

Excellent

05 May 2025

Kate

Good location, nice room, coffee machine,

Leisure Partner

8/10

Excellent

28 Apr 2025

suhayla

The location is excellent, right in town. We used the Mansley car park, which is well priced, so it meant a car free weekend.
The bathroom is very well appointed, with a great shower and sparkling clean. The kitchenette area was useful and the room size is spacious.
Downside, soundproofing between floors is not great and although they were not noisy, we could hear the people upstairs walking on the floor, their telephone conversations and were woken up by phone alarm (7:30 am Sunday).

Leisure Family

10/10

Exceptional

21 Apr 2025

matilda

Fantastic stay -100 % would recommend

Great room . Very clean and really well decorated, modern and stylish . Very well looked after from start to finish . 100 % would stay there again and tell friends . Could not fault my stay.

Friends_and_family Family

10/10

Exceptional

15 Mar 2025

Dawn

The communication with the manager was excellent. You are able to park in a secure car park using a code. The room is probably the cleanest I've ever stayed in. The location was excellent, especially for the racecourse, and near excellent restaurants and the town centre. A*

Leisure Partner

10/10

Exceptional

09 Mar 2025

Matthew

This area was very convenient to everything. We were on the top floor 52 steps up. No lift. It wasn’t a problem for us but it may be for some. No contact entry was nice. Good communication.

Leisure

10/10

Exceptional

26 Jan 2025

Sue

Excellent, easy to walk everywhere

Leisure Partner

8/10

Excellent

09 Dec 2024

Louise

Perfect central location with complimentary parking. We stayed in the deluxe room with the bath which was lovely and spacious over two floors. It was modern, high-end finishes, clean and well equipped with cups, glasses, plates, bowls, cutlery, Smeg fridge, kettle and a Nespresso machine.

We stayed a Saturday night and we could hear the beat and feel the vibrations of the nearby club that must be within the same building. It didn't stop us sleeping and would definitely stay again. This is the only reason I'm giving it a 4 not5* and I doubt the club would be noisy every night plus not all rooms may hear it.

Leisure

10/10

Exceptional

08 Dec 2024

Ashlyn

Lovely two night stay, stayed in a standard room. The features including a speaker and coffee machine are a great addition. Rooms are a little nosiy but not too bad, great location. Would recommend.