Name: The Greenway
Address: Cheltenham, Cheltenham, GL51 4UG, GB

10/10

Exceptional

11 Jul 2026

Matt

We stayed for one night in the four poster room (which is very grand). The house is beautiful, staff are helpful and dinner was excellent.

Partner

10/10

Exceptional

13 Apr 2026

Liza

Very friendly and accommodating staff. Very nice breakfast and evening meals. Had a lovely facial too

Partner

10/10

Exceptional

12 Apr 2026

Anthony

The staff absolutely make this hotel what it is. No issue to big to sort.
Thank you for a lovely stay.

Partner

10/10

Exceptional

22 Mar 2026

Rhonda

Spa was relaxing. Property was beautiful

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Chris

Lots of snags with the rooms I stayed in and asked for a manager to speak to regarding the issues and no response

Partner

10/10

Exceptional

06 Mar 2026

Les

Everything about our stay was perfect, food was excellent and use of the spa is well worth it.
We were upgraded without requesting it (never ever asked before) the room was stunning. The only downside was that we were directly above the kitchen, and there was constant banging coming from the kitchen. When i asked, apparently it was the water pipes when the dishwasher was in use.
Didn't really affect us, as we were hardly in our room, but i could imagine you wanted a relaxing time in your room then this could be annoying. It stopped late evening though.
We were offered another room, but we were so impressed with the room, it was worth it.
This is our second time here and will definitely be coming back.

Partner

10/10

Exceptional

28 Feb 2026

Isabelle

Large beautiful room, very polite and attentive staff and a lovely spa.

Partner

10/10

Exceptional

20 Feb 2026

Yiming

Great facilities and decoration. Friendly staff.

Family

10/10

Exceptional

01 Feb 2026

Anthony

Food was fantastic and the staff so friendly and attentive. Would come again.

Leisure Friends

10/10

Exceptional

21 Dec 2025

Vishal

Great stay

6/10

Pleasant

26 Nov 2025

Jen

The hotel itself has lots of nice features but lets itself down in some places. When we arrived at 8pm there were no food options available - not even snacks and we were told the restaurant was full. The spa was underwhelming - the outdoor hot tub was tepid and the bubbles weren’t working - we were told an engineer was coming, but it wasn’t fixed during our stay. The breakfast options weren’t hugely varied - the smashed avocado tasted and looked like a pot of pre made guacamole, and English breakfast left a lot to be desired. The fruit salad was only melon and pineapple both mornings, so could have been more varied. However the service was good and our room was specious and clean. Overall I felt let down given we chose the hotel because of the spa.

Partner

10/10

Exceptional

23 Nov 2025

Sarah

Lovely hotel, great staff who were always happy to help. Lovely room. Very happy with our 2 night stay

Partner

10/10

Exceptional

05 Sep 2025

Dave

Every thing was perfect

4/10

Poor

29 Aug 2025

PATRIK

Very disappointing stay

Our stay at the Greenway Spa Hotel did not meet expectations. Upon arrival, our booking had been entered incorrectly, leaving our reserved room unavailable. The “upgrade” offered turned out to be a cheaper room. Cleanliness was also lacking — the bathroom floor was dusty and appeared not to have been cleaned for weeks.
The spa facilities were especially poor: the steam room was out of order, the sanarium was overheated with a broken thermometer, and the sauna’s temperature and humidity gauges didn’t work. Hygiene standards were low as guests used the sauna without towels, with no clear enforcement of rules.
Breakfast was underwhelming for a hotel of this class, with inconsistent coffee and poorly prepared Eggs Royale. Dinner was the only highlight. Check-out was chaotic, with a billing error that initially overstated the charges.
Overall: very poor value and not recommended.

Partner

6/10

Pleasant

13 Aug 2025

Graham

Shame about the powercut

I would love to give this place an excellent rating however I can't because we had a power cut and we weren't able to eat food in the evening, which I realise is not the hotel's fault

One thing I will say, they do do a great breakfast

Partner

8/10

Excellent

26 Jun 2025

deborah

Wonderful Cotswals experiwnce. Needs AC! Very hot but otherwise an amazing place.

Business_and_leisure Partner

10/10

Exceptional

26 May 2025

David

We had a wonderful 2 night stay at The Greenway. We were upgraded on arrival, and everything about the stay was great. The staff were very helpful and friendly, the room was lovely, and the spa was also very good - my partner enjoyed her treatment as well.

Food was excellent - we tried both the brasserie and main dining restaurant - both were delicious. Breakfast was also lovely.

The only thing that could potentially be improved would be the WiFi, which wasn't great in our room - but it certainly didn't spoil our stay - we'd definitely come back!

Leisure Partner

10/10

Exceptional

11 May 2025

jason

Lovely hotel staff and food

Staff location food and hotel all amazing however our room 'Ash' had 2 small windows overlooking roof and walls of hotel and no view of countryside

Partner

10/10

Exceptional

07 May 2025

Simon

Comfortable quiet hotel. Arrived late around 8.50pm and reception staff quickly organised bar menu food before kitchen closed! Large room beautiful gardens

Partner

10/10

Exceptional

26 Apr 2025

Verified traveler

Delightful stay for our anniversary. Beautiful hotel with great character and tasteful, fresh decor. Four poster room was wonderful and the views were a real treat. Room service was quick and the quality of all our meals in our room and in the restaurant was consistently excellent. The spa was perfect in every respect - clean and comfortable. The happy & helpful staff all made us feel very welcome. We also enjoyed the beautiful grounds and its views. The only way our stay could have been better would have been another night or two. :-)

Partner

10/10

Exceptional

20 Apr 2025

Margaret

A lovely property with good food and very nice facilities. The bee problem around the hot tub was odd and one front desk person told us a day trip would be 3 buses and 40 pounds when it was actually 1 bus and 6. Overall a lovely hotel.

Leisure Family

10/10

Exceptional

26 Feb 2025

Colin

Really enjoyed our stay at the hotel. Staff very attentive and helpful. Got an upgraded room which was great. Food a tad expensive and we all thought the desserts were bland. Spa was good but can't comment on treatments as didn't have any. Would recommend.

10/10

Exceptional

08 Jan 2025

Colin

Grand spacious stay. Lovely SPA treatments and friendly staff.

Leisure Family

6/10

Pleasant

06 Jan 2025

Michael

The dining experience was excellent food amazing

Spa was disappointing as sauna & solarium were out of order

The hotel down graded our booking due to a problem with our room . Room was away from main house not welcoming

It was disappointed as it was our anniversary. Staff were helpful . And compensated us well

Leisure Partner

10/10

Exceptional

05 Jan 2025

Aaron

Lovely hotel! Nice spa!

Leisure Partner

10/10

Exceptional

04 Jan 2025

Alison

Lovely location lovely room

Leisure Partner

10/10

Exceptional

10 Dec 2024

Carol

Thank you for making my birthday special. Perfect in every way

Leisure Partner

10/10

Exceptional

08 Dec 2024

Blair

The hotel and spa are beautiful. Everything was clean, the staff could not have been more friendly and accommodating.

10/10

Exceptional

03 Dec 2024

Verified traveler

Little break away

Excellent one night get away with the wife. The hotel is very picturesque with loads of history. Spa facilities are great and the good was exceptional.

Partner

10/10

Exceptional

01 Dec 2024

Clive

Cheltenham , Forget the rest stay at the best .

A fantastic small hotel in all area’s, by far the best UK hotel we have stayed in for a long long time and we stay in many.

Partner

6/10

Pleasant

30 Nov 2024

David

OK for a very short stay,

Staff very friendly, meals were tasty but a bit too much ‘fine dining,’ so small portions. Very limited, only the same 4 choices each day. Kitchen had oven problems too, which was unfortunate. Room was very comfortable and well maintained but there was a constant loud sound of running water in the radiators, very distracting especially throughout the night. Spa facilities looked really good but we weren’t able to book any treatments.

Partner

8/10

Excellent

30 Nov 2024

Gerard

Lovely place, only issue is getting back out onto the main road, given volume and speed of traffic.

Leisure Partner

10/10

Exceptional

23 Nov 2024

Erica

Gorgeous hotel - very posh/upper class.

The hotel was beautiful. Rooms was incredibly cosy and bed was so comfortable. The only thing I’ll note is that for me, as a solo traveler, I felt that the hotel was a few socio econmic levels above what I’m comfortable in. It seemed to be frequented by a higher echelon of society and as a result I felt a bit out of place. That said, I’d wanted a quiet solo retreat to rest and relax and I was able to do just that.

Self

10/10

Exceptional

16 Nov 2024

Sean

Nicely refurbished room, great massage and amazing food. The perfect mini break

Leisure Partner

10/10

Exceptional

12 Nov 2024

Mandy

An absolute hidden gem, I wanted somewhere close to the airport but quiet and with a touch of class and this lovely manor house did not disappoint. Excellent staff and service, evening meal was quite frankly one of the best meals I have eaten, the only downside was the family pool time for 1 1/2 hours in the evening, just when we wanted to enjoy the lovely quiet poolside loungers and hot tub. Apart from that all great and we will definitely be coming back.

Business_and_leisure Partner

10/10

Exceptional

12 Nov 2024

James

Lovely hotel with REAL fine dining.

Lovely venue tastful decor, immaculately maintained with friendly staff SUPERB food. (we had a fine dining voucher). We really appreciated our complimentary upgrade to a huge and very lovely room.

Partner

10/10

Exceptional

03 Nov 2024

richard

Lovely hotel and grounds friendly staff. Only down side was had noisy delivery outside room very early in morning and metal cages being dragged on and off lorry

Leisure Partner

10/10

Exceptional

18 Oct 2024

sebastian p

As described

Great hotel. Stunning grounds and super comfy bed.

Business

10/10

Exceptional

13 Sep 2024

Stephen

Very enjoyable stay. Room was beautiful with amazing views. Bed was very comfortable, bathroom very spacious and everywhere was sparkling clean. All staff members are friendly and polite. We enjoyed the pool every afternoon for a swim

Leisure

10/10

Exceptional

10 Sep 2024

Kevin

James, who was at the front desk was amazing. When we checked in he gave us a tour of the property, was very knowledgeable. His presentation and appearance was 5 star. I truly thought he was the General Manager of the hotel and but he stated that he had been with the company for one year. I know with his amazing attitude and appearance that he will be in that position on our next stay. The wait staff were amazing and treated you like royalty. I would recommend this hotel to anyone to stay. You truly feel that you are the owner of an amazing English Countryside Mansion.

Leisure Partner

10/10

Exceptional

07 Sep 2024

Catalina

O really link how the design hotel and we have enjoyed our stayed.Definitely we would return back.

Leisure Family

8/10

Excellent

07 Sep 2024

Robert

A lovely two night stay. Staff were friendly and helpful.
We had bar food in the lounge one evening. Sadly it was not a good experience. One member of staff having to take drinks orders, prepare the drinks and also take food orders. Poor man was totally overwhelmed by the situation. Long wait for food. James came to the rescue but it was all a little like Fawlty Towers! Breakfast was excellent with a good choice of offerings. The hotel was comfortable with beautiful gardens and a welcoming pool and spa area.

Partner

8/10

Excellent

02 Sep 2024

Verified traveler

Lovely Hotel
A little staid
Delicious breakfast

Business

10/10

Exceptional

25 Aug 2024

Kayley

Excellent

Beautiful building, amazing staff and excellent food.
We came on a motorbike and the parking was really secure.
100% would stay again

Partner

8/10

Excellent

06 Aug 2024

Nigel

Superb property in a beautiful setting with lovely walks nearby. Food was great, although dinner is not cheap. Only fly in the ointment was some inaccurate billing but quickly corrected once it was pointed out

Leisure Partner

8/10

Excellent

05 Aug 2024

Baron

The heat in the rooms is unbearable

Leisure Partner

10/10

Exceptional

31 May 2024

Douglas

The service was excellent. Food was exceptional. Grounds and spa were clean and relaxing. A wonderful 3 days to spend our 20th wedding anniversary.

Leisure

10/10

Exceptional

19 May 2024

Graeme

Can’t wait to return.

Superb hotel. Our room was beautiful, the staff friendly and attentive, and our meal in the restaurant was outstanding. We can’t wait to return.

Partner

6/10

Pleasant

28 Apr 2024

John

Liked dog room a bit noisy over kitchen though visit ruined however by the menu including Rabbitt!! Had a burger from bar menu in the end . If this is an award winning restaurant I don’t know how they judge it . Wouldn’t return unless they had more choice with traditional wholesome food as an option

10/10

Exceptional

30 Mar 2024

Gursewak

Highly recommend!

Had a wonderful stay over the last couple days! Lovely hotel and service was excellent - staff genuinely so nice. Spa was bit on the smaller side but was fine. Would happily go back

Partner

10/10

Exceptional

29 Mar 2024

Barry

Very goid

10/10

Exceptional

10 Mar 2024

Jack

Superb room, lovely touch to provide a comfy dog bed and toy for our puppy!

Leisure Pet

10/10

Exceptional

04 Mar 2024

Les

Delightful. Will definitely be coming back and will definitely be recommending it ro family and friends

Partner

10/10

Exceptional

17 Feb 2024

gary

Strongly recommend

Clean comfortable room, quality of food in restaurant above amazing, but topped off by really genuine lovely staff.

Partner

10/10

Exceptional

15 Feb 2024

Darren

Very, very nice stay!

My Wife and I spent St. Valentines night at this lovely hotel.
Our room was very well appointed, nice and roomy with views across the garden.
Dinner was nicely presented and for a seven course taster, represented good value and quality for the money.
The hotel facilities were also very good, a nice spa area, out door thermal tub and adequate gym.
Staff were all very friendly and attentive and this and its other group hotels are places we will undoubtedly visit again.

Partner

8/10

Excellent

08 Feb 2024

Kieran

Laura, your staff member, was wonderful in every way.

Leisure Partner

6/10

Pleasant

14 Jan 2024

Charles

Could be a really good hotel ...

The reception area appears to be going through a refurb so access was via the spa. The rooms need refurbishing urgently. It was the dimmest lit room I've ever seen and even then I could see the stains and wear on the carpet and furniture. Lots of mould around the windows. Otherwise clean. Staff were really helpful and friendly. decent wine list. Breakfast was very good. This could be a great hotel but the dilapidated room made it mediocre.

Self

10/10

Exceptional

10 Jan 2024

Heather

Cozy and Charming!

We LOVED this cozy resort in the Cotswolds!
Beth in reception and Shannon in the spa made our entire stay with lots of great recommendations and friendly greetings each day.
The rooms are gorgeous and the outdoor hot tub is a really nice amenity. All meals were lovely. We only wish the bed was softer, but it was also fine. We would definitely recommend!

Partner

10/10

Exceptional

15 Dec 2023

William

Lovely

Lovely hotel, staff and restaurant

Partner

8/10

Excellent

15 Dec 2023

Paul

Excellent spa and pool area and gardens
Great to take the dog with you.

Leisure Pet

10/10

Exceptional

16 Oct 2023

Verified traveler

Great Stay in The Elm room.

Had a fantastic stay in the “elm” room, which was very spacious (the bathroom was huge with double shower and sink) and had a balcony overlooking the estate. All of the staff were friendly and attentive. We were provided with plenty of bottled water in a fridge, there is also a coffee machine in the room with fresh milk in the fridge. It was all very clean and looked like it had recently been refurbished. We had the spa and pool pretty much all to ourselves. The food looked and smelt great, we didn’t have dinner as we had already booked to eat out, there are lots of great restaurants in the surrounding area. We did have breakfast and the eggs Royale were very tasty with lots of other breakfast choices and drinks. We will definitely be back!

Partner

10/10

Exceptional

04 Aug 2023

john

We have been coming for many years but our first visit since Covid and upstairs refurb. All done well and Craig and his staff very helpful, specially Colleen most welcoming

Partner

10/10

Exceptional

02 Jul 2023

J

Fab stay

Probably best hotel room we've had. Lovely hotel, good service, great food and splendid setting

Partner

8/10

Excellent

28 Jun 2023

Sue

Lovely stay. Room smelt so we were upgraded to a lovely room
Spa was super

Partner

10/10

Exceptional

01 Jun 2023

Belinda

Fabulous hotel! Everything was perfect! Beautiful property. Large comfortable rooms. Fabulous spa. Dinner was included in the room rate and was delicious (and beautiful). One of my favorite hotels. I’ll be back. Staff were friendly and helpful.

Leisure Friends

10/10

Exceptional

23 Jan 2023

Justine

Perfect

The most amazing stay, everything was perfect , the food was one of the best we have ever had!

Partner

10/10

Exceptional

06 Jan 2023

Caroline

Love staying at this hotel. Love the spa, fine dining, friendly staff, lovely accommodation, beautiful grounds

Leisure Pet

10/10

Exceptional

24 Dec 2022

Martin

Excellent

Staff, food and facilities are excellent. We love this place!

Partner

10/10

Exceptional

14 Nov 2022

Rowenna

5*

The room was extremely well equipped, very clean and comfortable. The staff were welcoming and very helpful. Would definitely stay here again and recommend to others.

Friends_and_family Friends

4/10

Poor

07 Aug 2022

Adrian

Very Disappointing !

Extremely disappointing, for a hotel charging these prices you have a reasonable expectation. Service was extremely poor throughout, room was large but very tired as was condition of rest of hotel. The quality of the meal in the evening was excellent but breakfast was bland and the service at breakfast was terrible. A hotel claiming these prices needs to be doing much better, spoke to a member of their management but do not have any confidence that things will improve any time soon.

Partner

8/10

Excellent

16 Jul 2022

Julie

Hotel in a good position and grounds very nice
I was charged £15 to use the pool afterr paying alot for bed and breakfast
One breakfast service very good tgenext one poor staff very friendly

Leisure Partner

10/10

Exceptional

27 Jun 2022

Oliver

Fantastic venue, superb food and even better staff.

Partner

10/10

Exceptional

13 Jun 2022

OLEG

We will definitely be back. It’s good for family. Dinner was great and delicious.