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The Portland Guesthouse

Cheltenham · United Kingdom

51 Portland StView location

9.0/10Excellent153 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Portland Guesthouse

Located in Cheltenham, The Portland Guesthouse is within a 15-minute walk of Cheltenham Town Hall and Pitville Pump Room. This 4-star guesthouse is 1. 1 mi (1. 8 km) from Cheltenham Racecourse and 1. 2 mi (1. 9 km) from Cheltenham General Hospital. This smoke-free guesthouse offers offsite parking.

Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee. Make yourself at home in one of the 7 individually decorated guestrooms. Your room comes with a pillowtop bed.

Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Read more about this hotelShow less

Centrally located in Cheltenham, The Portland Guesthouse is within a 15-minute walk of Cheltenham Town Hall and Pitville Pump Room. This guesthouse is 1.1 mi (1.7 km) from Cheltenham Racecourse and 1.2 mi (1.9 km) from Cheltenham General Hospital.

Make yourself at home in one of the 7 individually decorated guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. null

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 16

Hotel policies

No elevators No alcohol served onsite No front desk Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Alcohol is not served at this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools. Guests will receive a WhatsApp message from the property prior to arrival with check-in instructions. Guests must provide their mobile phone number in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    16
  • Optional fees
    • Nearby parking fee: GBP 5 per day (99 ft away)
    • Pet fee: GBP 10 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • A late check-out fee will be charged
    • Rollaway bed fee: GBP 45.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Holst Birthplace Museum 0.1 km / 0.1 mi
Pittville Park 0.2 km / 0.1 mi
The Brewery Quarter 0.3 km / 0.2 mi
High Street 0.5 km / 0.3 mi
Cineworld Cheltenham 0.5 km / 0.3 mi
Everyman Theatre 0.6 km / 0.3 mi
EV Charger Points Stadium 0.8 km / 0.5 mi
Statue of Edward Wilson 0.9 km / 0.5 mi
Cheltenham Playhouse 1 km / 0.6 mi
Cheltenham Town Hall 1 km / 0.6 mi
Imperial Gardens 1.1 km / 0.7 mi
Pitville Pump Room 1.1 km / 0.7 mi
Parabola Arts Centre 1.2 km / 0.8 mi
Cheltenham Art Gallery and Museum 1.3 km / 0.8 mi
Cheltenham General Hospital 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 7
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Bicycle storage
  • Luggage room
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 16
  • Cycling / mountain biking
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Portland Guesthouse

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Portland Guesthouse

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Portland Guesthouse

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Portland Guesthouse

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Portland Guesthouse

9.0
Excellent
153 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.2 /10
50 reviews shown
2/10
Poor
30 Jul 2026
Helen
The fire escape to our room was locked shut and you couldn’t get out.

The milk at breakfast had gone off.
8/10
Excellent
27 Jun 2026
julia
Conveniently located for the town centre and the parking permit was helpful to enable on street parking within 10 minute walk to the guesthouse. The bedroom was basic and not modernised, the bed was comfy and we appreciated the tea and coffee in the room. Breakfast is included but is a very light breakfast. Notice on the wall stated ‘cooked breakfast when available’ which we didn’t understand. Guests helped themselves at breakfast to toast, crumpets, cereal and apples.
Not enough choice for us personally. Information pre check in was clear and helpful.
Partner
10/10
Exceptional
18 Jun 2026
Richard
Follow their instructions and you'll have a lovely stay.
Self
8/10
Excellent
16 Jun 2026
Rolf Eivind
The Portland guesthouse is very charming, it was clean and nice, as an old building can be. We never saw any staff, since it is a self serving guesthouse, but has some very nice chats with some of the other guests. The breakfast was basic and with self service, but we found it to be sufficient but not extravangent in any sence of the word.

Would I come back for another stay, yes, I would :)
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Pól
Enjoyed our stay. Would start again
Partner
8/10
Excellent
25 May 2026
Leigh
Ideal for an overnight or weekend stay. Room was compact but clean with all the amenities you'd need. We had a very late check in but as everything was key coded and not staffed we had no issues getting to our room. Our welcome email supplied us with all the key codes, we even had a note on the front door to call them if we hadn't received our codes.
Its close to the centre of town and bus station and has an open air, spacious car park with good rates right opposite. Would stay there again.
Partner
4/10
Poor
19 May 2026
ALBERT
UNABLE TO CLIMB THE STAIRS WITH LUGGAGE AND NEEDED UPDATING
8/10
Excellent
17 May 2026
Charlotte
The breakfast menu was fresh and there were enough choices for someone to eat. We were in one of the basement rooms and found it dark. Work was being done on the outside of the building, so lots of scaffolding which blocked a lot of the light. The bed we had was not very comfortable but we did like how quiet it was.
Partner
4/10
Poor
15 May 2026
Ebru
Highly over priced for what you get… it’s a 2 not 1, because its location is okay and the staff is friendly.

If you are overweight, don’t bother; rooms are too small!

The mattress is probably the most squeaky I’ve ever seen. Squeaks with every single move. No proper chair in the room.

Breakfast quality is worse than that at a hostel: Bread from grocery shelves - not freshly baked, only bananas - no other fruit, only Nescafe!!!, no cheese or even yoghurt!

A few cereal types, peanut butter, cream chocolate and tea…


8/10
Excellent
07 May 2026
Melanie
Great place to stay if you need to be close but not too close to the town centre. The room was very spacious and had a very comfortable bed. The bathroom was clean and had a great shower, hot and powerful. We asked for alternative milk which was supplied in the breakfast room. If you want to be close to the centre (5 mins walk) then i would recommend the Portland Guest House
Partner
6/10
Pleasant
29 Apr 2026
John
Basement room looking onto concrete steps. No housekeeping in room the second day we stayed. Tea, coffee and milk not replenished after first night. Duvet made rustling noise everytime we moved!
However the room was quiet.
Partner
10/10
Exceptional
25 Apr 2026
Dave
Great stay
Partner
6/10
Pleasant
13 Apr 2026
Juliet
Dreadful communication, I emailed a query 3 days prior to arrival & had no response. The night before arrival I got an email saying I hadn’t paid. I’d not received a request for payment. The payment link was still not sent and on the morning of arrival I got another email saying I’d not paid shortly followed by yet another demand. Eventually they sent the link & I got instructions for entry. I arrived and sent a message asking for a parking permit. No reply for 34 minutes by which time I’d parked in the NCP car park and paid for parking. A couple had been waiting in the rain on the doorstep all the time I was waiting for a reply re parking permits as they hadn’t received entry instructions. I let them in but they still couldn’t get into their room. My room was in the basement. It was clean. You could see through the window to the room next door so curtains had to be shut for privacy. The bed linen looked like it had been sitting in the bottom of the tumble dryer for days as it was so creased & the bottom sheet was ripped in the corner. There were 2 half finished toilet rolls in the bathroom, enough for 1 night but looked like ‘leftovers!’
The attention to detail was definitely lacking. In the morning it was like a herd of elephants above me as the kitchen staff stomped around directly above my room.
Self
10/10
Exceptional
25 Mar 2026
Susan
Yes internet fast
Breakfast was fine
Clean room
10/10
Exceptional
17 Mar 2026
Damian
Excellent location for the town and racecourse
Self
10/10
Exceptional
06 Mar 2026
Terry
great staff, good breakfast, clean rooms, parking good too
Self
10/10
Exceptional
15 Feb 2026
Jason
Excellent. Everything is clean and new. Rooms are very spacious.
Friends_and_family Friends
10/10
Exceptional
08 Feb 2026
Alex
Very clean, staff were helpful and location was great.
Partner
10/10
Exceptional
05 Feb 2026
Anita
Very central to the town centre
Partner
10/10
Exceptional
04 Feb 2026
Terry
Clean and very well presented
Business
10/10
Exceptional
28 Jan 2026
David
Love the Portland Guest House, fantastic location for wide choice of restaurants in the town. The place is always spotless and the staff are so friendly.
Entry is now via key box system and breakfast has moved over to Continental only. This still offers a good choice of food and drinks.
Defo recommend the place.
Leisure Partner
8/10
Excellent
28 Dec 2025
Ross
Lovely pet friendly place. Tastefully decorated rooms that were spotlessly clean and tidy. The self check in was convenient and worked well. Rooms quite cold at times and vegan options weren't provided at breakfast on at least one of the days, despite me advising the property of my requirements twice in advance of arrival. Would certainly stay again.

Partner
8/10
Excellent
14 Dec 2025
john
Really helpful staff. Bed was very comfortable and slept really well. Parking in car park opposite convenient and easy walk up to racecourse. Breakfast could’ve been a bit better
Self
10/10
Exceptional
14 Dec 2025
Therese
Great value for money. Good communication for self check in. Parking permit a good advantage. Good location. Cleanliness very good. Adequate continental breakfast. Polite and helpful staff. I would recommend staying at this guest house for convenience and value for money.
Partner
6/10
Pleasant
12 Dec 2025
Susan
No pool at this property that I was aware of.
Friends_and_family Friends
6/10
Pleasant
02 Dec 2025
Damien
Staff were super friendly and it was very clean.
Friends_and_family Friends
6/10
Pleasant
29 Nov 2025
Stephen
The room was warm and clean; the beds were comfortable and the shower was good. The welcome could have been a little more effusive. Breakfast could definitely be improved. Refrigerate fruit juice. Offer toast, butter etc. Croissants looked a bit feeble.
Partner
10/10
Exceptional
16 Oct 2025
Natalie
A lovely building close to the city centre. The parking is close at a cost of £5 which is reasonable. The host is lovely. I had a decent sleep and the amenities were plentiful
Business
10/10
Exceptional
08 Oct 2025
Wayne
Very good
Self
10/10
Exceptional
03 Oct 2025
Robert
Clean room, had everything I needed and a comfy bed.

Didn’t get breakfast as had to leave before it was served so can’t comment on that. One staff member I interacted with was helpful.
Business
4/10
Poor
02 Oct 2025
Sue
Room was clean, towels and pillows poor quality, bathroom radiator boiling hot, despite turning thermostat down. Dirty tablecloths and poor choice of continental breakfast. Poor sleep due to traffic noise.
Self
10/10
Exceptional
28 Sep 2025
Patrick
Good
Partner
8/10
Excellent
18 Sep 2025
David
Enjoyed our stay but bed was a little uncomfortable, but no other issues
Partner
6/10
Pleasant
14 Sep 2025
Helen

Ok

One night stay. Bathroom clean. Room ok. Host reasonably friendly.
Business
8/10
Excellent
11 Sep 2025
K.
Good breakfast, need a lounge area to eat a pizza brought back to the hotel as there was no seating in the our room
10/10
Exceptional
30 Aug 2025
Rachel
Great price near the centre of Cheltenham. V comfy beds and nice pillows and duvet. Good breakfast
Leisure Partner
10/10
Exceptional
24 Aug 2025
Sarah

Stay at Portland Guesthouse

Lovely place to stay in Cheltenham. The room was full of character and very comfortable. The staff were very helpful and accommodating and it included a good breakfast. I would recommend this hotel. We stayed in a superior room. Shower was nice and hot. Parking reasonable in nearby bay.
Partner
10/10
Exceptional
20 Jun 2025
Jackie
Lovely place room clean and comfortable excellent breakfast
Self
10/10
Exceptional
15 Jun 2025
Eleanor
The staff were very nice, breakfast was delicious! Easy walk to a lot of restaurants, pubs, M & S. Public parking across the street, laundry 3 blocks away.
Leisure Family
10/10
Exceptional
13 Jun 2025
Sandra
Lovely guesthouse. Convenient location as a base for exploring the Cotswolds
Leisure Partner
10/10
Exceptional
05 Jun 2025
Carol
Excellent value
10/10
Exceptional
31 May 2025
Wayne
Absolutely amazing place
Friends_and_family Friends
10/10
Exceptional
12 May 2025
Michael
Great guest house with so friendly staff
Partner
10/10
Exceptional
27 Apr 2025
sally

Definitely stay here again.

A beautiful property, tastefully decorated. Bedroom was lovely and very clean. Generous breakfast and lovely friendly hosts.
Situated next to a beautiful park.
Friends_and_family Friends
10/10
Exceptional
24 Apr 2025
Jonathan
It was great and fantastic value. Only comment is that my room (7) was cold, but maybe I should have checked the radiator settings!

I'll definitely stay again.
Leisure Self
8/10
Excellent
16 Apr 2025
Thomas
The room was ok but too small and had only one small silly chair.
Breakfast was very good.
Self
10/10
Exceptional
23 Mar 2025
craig
No complaints from here!
Friends_and_family Family
10/10
Exceptional
11 Mar 2025
bryony
Super friendly and helpful staff members!
Leisure Pet
10/10
Exceptional
25 Jan 2025
David

Cheltenham Break

Wonderful location. Excellent Staff
Partner
8/10
Excellent
27 Dec 2024
Christopher

Not bad

Not a bad hotel but a shame breakfast was accompanied by the pinging of the microwave and that the ‘pastries’ were some pretty uninspiring cheap looking croissants. I appreciate we stayed there on Boxing Day but I’d still expect slightly better breakfast.
Friends_and_family Family

Location & surroundings

The Portland Guesthouse
51 Portland St, Cheltenham, United Kingdom

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The Portland Guesthouse

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