Kingsmuir Hotel

10/10

Exceptional

01 Aug 2026

Dave

Clean room and en suite bathroom, quiet and comfortable, tea/coffee making, fridge, microwave and crockery. I have stayed twice and would recommend a stay here.

10/10

Exceptional

20 Jul 2026

Susan

Really good communication most helpful and friendly when contacted. This was a perfect stay a spacious room with all the facilities of a fridge, microwave, kettle, tea coffee and a nice touch some real milk in the fridge. I would definitely come back.
The bathroom was clean with towels and complimentary soap, shower gel.
The price is really good for what you get.

Self

6/10

Pleasant

12 Jul 2026

Sweta

Overall good stay.

Family

6/10

Pleasant

07 Jul 2026

kevin

VERY BASIC BUT CLEAN NON MANNED

10/10

Exceptional

14 Jun 2026

Andrew

Very pleased with my stay. The room was spacious and had everything I required and more, including fridge and microwave. Bed was comfortable and the room and the ensuite bathroom were extremely clean. I was at the front of the hotel and had a pleasant view from the window. The location was perfect for me and it was an easy stroll into the centre of Cheltenham. There is no reception as such but i liked the simplicity of using the codes i was given for entry. However, if you had an issue it was easy enough to contact the manager. I stayed for two nights and next time I visit Cheltenham I will definitely stay at Kingsmuir again. The location and value for money were the main plus points. If you are looking for clean and comfortable accommodation and don’t require traditional hotel services then I thoroughly recommend.

Self

8/10

Excellent

15 May 2026

Alan

Comfortable stay no helpful staff all done by numbers. A very tight booking out time at 1030.

10/10

Exceptional

23 Apr 2026

Les

Property is a little dated inside but clean and great value.
Additional microwave [not used] and fridge with utensils are welcome.
Overall a pleasant one night stay.
Good location between town and Cheltenham Town FC

Self

6/10

Pleasant

29 Mar 2026

Marc

In a nice quiet area easy to walk in to town and back

Self

10/10

Exceptional

02 Feb 2026

Lee

Great value for money

10/10

Exceptional

25 Jan 2026

Rob

Fantastic little hotel , not the most modern but basic . Everything you need , parking is limited but Martin the GM will sort you for a permit and it’s done electronically. Rooms are warm , clean and tidy , beds may not be the most substantial in comfort but suffice . It’s certainly worth the daily rate . Highly recommend!

Business

4/10

Poor

13 Dec 2025

Brendan

Heating did not work. Now feeling poorly after such a cold night. Entry and exit to hotel and room a faff.

Self

4/10

Poor

13 Dec 2025

Jay

Old and tired hotel

Business Self

8/10

Excellent

09 Dec 2025

Matthew

Clean and tidy little dated but all in all good hotel towels and toiletries and a decent size TV parking too would stay again

Leisure Self

2/10

Poor

20 Nov 2025

David

Very neglected property. Curtains falling off the windows and not fully covering the windows. Heating not working at all in 20 deg temperatures.

Business

6/10

Pleasant

16 Nov 2025

Julie

Very central for everything

Partner

8/10

Excellent

06 Nov 2025

nigel

No complaints but the toilet roll holder is broken. Also, I arrived late at night and it was difficult to read the names of the buildings. A light above the hotel name would be a big help.
Thank you

Self

2/10

Poor

26 Oct 2025

John

This is not an Hotel ! Merely a doss house with keypad access to individual rooms
Room 10 had no heating and we fled from this dreadful place after the first night !
Cannot understand how they get away with it

Partner

10/10

Exceptional

26 Oct 2025

Dylan

The location is excellent, 15 mins to town centre, nearby is a large park where there is a lake and some lovely walks, the hotel is charming with coved ceilings and a lovely garden at the rear

Leisure Self

4/10

Poor

12 Oct 2025

theresa

Check in was something ive never experienced before with no reception and having to find the room by phoning Martin; i assume to be the manager, for direction and have him text the door codes to me.
He was very helful; I cant fault his support.
The room was very basic, with rough dated decore and furniture.
The door to the room was thin with an unusable bolt, anyone using nearbye rooms could easily be heard, thankfully they were well behaved.
The curtains were so thin and let day light in and the nets were torn.
The grounds and entrance were very unkempt, including a dirty stack of chairs and an overflowing bucket of water and cigarette butts, near the main entrance.
The bed mattress was uncomfortable with springs easily felt.
However, the bedding and towels were nice and clean and the room was gloriously warm.
I wont stay again.

Self

6/10

Pleasant

29 Sep 2025

Paul

No shops nearby

Self

4/10

Poor

24 Sep 2025

Noriko

Key less accommodation- this was convenient. I have not seen any stuffs but I found very messy hospitality toray which looked like someone ransacked. Clean but rather shabby accommodation

Business

6/10

Pleasant

22 Sep 2025

David

A perfectly adequate hotel for a stop-over for a weekend appointment.
I arrived late evening on the Friday, my arrival having been delayed by traffic. The pin code procedures for unlocking front door and room worked well but there was no illumination in the porch so gaining entry after dark was an event. One of the disadvantages of having a \"no staff after hours\". Once in, the facilities were clean and adequate and I would be quite happy to use it again but it is not some where that I would use normally. The room was well fitted out and had 'fridge, cooker, and all normal/necessary fittings; however, although I was aware that at the weekends there were no staff, I understood that some basic facilities for breakfast would be left in the room. Tea, coffee and two biscuits is about as basic as one can get! My room was clean and thankfully my bed was very comfortable but I saw no staff through-out my stay although information before hand suggested there would be someone on duty over night.
An interesting stay that, surprisingly, I would be prepared to repeat but next time I would be better prepared. Any recommendation to friends would be heavily caveated!

Self

8/10

Excellent

20 Sep 2025

keith

Beautiful house in classy,clean Cheltenham.Just a small problem checking in as I couldn't pick up email on day of arrival -would text give wider coverage?Glad I came.

Self

6/10

Pleasant

20 Sep 2025

Robert

N/A

10/10

Exceptional

06 Sep 2025

David

Quiet location ease of getting, felt secure with key code to room

Leisure Self

10/10

Exceptional

04 Sep 2025

Simon

A budget option but great for a low cost stay while working in the area. Everything was superb and I wouldn’t hesitate to stay here again. Thank you!

Business Self

10/10

Exceptional

26 Aug 2025

Christopher

The room was ideal for a solo traveller, like myself, in a peaceful area of Cheltenham. It was clean and tidy, with a nice view from the front of the building.

Self

8/10

Excellent

23 Aug 2025

JAMES

Don't expect a traditional hotel with reception or plush rooms and you'll do fine here. Cheap and cheerful, self-admission to property, with any problems quickly resolved by the provided contact. I stayed in a hot spell and although there was no fan available, the room didn't overheat. Ten minute walk into centre of town and bus stop nearby for buses to Winchcombe for a bit of walking.

Leisure Self

8/10

Excellent

14 Aug 2025

Neil

Functional and great for our needs, very convenient for the Football ground.

10/10

Exceptional

04 Aug 2025

Colin

Just a standard visit to family ideal located.

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

andrew

very hot and couldnt open window.

10/10

Exceptional

20 Jul 2025

Brian

Helpful and Spacious

Self check so do check your emails. Luckily as I was attempting to park (4 hours during the day or you can request a permit), a very helpful man named Martin allowed me to park and then showed me my room (as email was in junk).
Lovely big twin room with comfy bed. Great staff!

Self

8/10

Excellent

18 Jul 2025

Martin

Clean, comfortable and great value for money.

Leisure Self

6/10

Pleasant

30 Jun 2025

Verified traveler

Dated but clean

Room was very dated, but clean. No hot water so had cold shower. Bed was comfortable and room had everything you need. Not enough onsite parking.

Self

6/10

Pleasant

27 Jun 2025

Franck

Cheap and cheerful

Very cheap and it was perfect for me as I was looking for a bed for the night. I have no need to look for a place for dinner or breakfast. unfortunately on morning there was no hot water in the shower so it was a very, very quick wake up.

Self

6/10

Pleasant

13 Jun 2025

allan

Great location and easy access and reasonable price for what you get, however this is the second time I have stayed here in the garden room where you have to be very very patient waiting for the hot water to arrive at the shower and sink in the morning. Could do with thicker blackout curtains unless you like getting up with the sunrise. That said I will be booking again in the near future.

Business Self

10/10

Exceptional

12 Jun 2025

Titilola

Amazing place, close to amenities, clean and comfortable.

Business

10/10

Exceptional

14 May 2025

Marianne

I just want to say that there was everything I wanted and nothing I didn’t want. I was grateful there was a bath; all was pleasing, comfortable and tasteful. I could park overnight in a nearby side-street.

Self

8/10

Excellent

05 May 2025

Andrew

Strange to stay in a hotel and not see any staff, but everything was exactly as described and the room was well cleaned and restocked.

Self

10/10

Exceptional

01 May 2025

Ceri

Great - fits the bill with comfy bed and nice range of bits provided for breakfast.

Business Self

10/10

Exceptional

03 Apr 2025

Verified traveler

When i booked I did not realise there was no receptionist.

Self

4/10

Poor

19 Mar 2025

Robert

Hotel is in a good location 15 minutes walk from the town centre with shops and restaurants. This however is massively let down by very poor communication with the actual hotel. Upon arrival all we where presented with was a phone number to call to be sent the details on how to access our room this is not what I was expecting after a 3 hour drive. The hotel itself IV very dated with very basic facilities. There was no breakfast provided and at £82 a night then price is very steep for what is offered for a similar price there are other hotels available

Business Friends

10/10

Exceptional

15 Mar 2025

James W Holland

Great stay.

Our room was perfect for our stay. Great comms with Martin, he went the extra mile! Thank you!
Highly recommended, we will definitely stay here again.

Friends_and_family Friends

2/10

Poor

26 Jan 2025

Haydn

The outside looked very dirty and we trief to het in but couldn't do the code so we had to spend out and book in another accommodation so wiuld lik a refund

Leisure Partner

10/10

Exceptional

03 Jan 2025

Verified traveler

Value for money

Check-in was simple, we were emailed a door code so completely contactless.
We were expecting a double bed room, but got two single beds so we just pushed them together. Amenities are pretty basic but the location is good for visiting Cheltenham and the cost is good value so was about as expected.

Partner

6/10

Pleasant

16 Dec 2024

Sally

In need of some modernisations, soft furnishings and decor…. Great location for town tho and reasonably priced

Leisure Family

10/10

Exceptional

15 Dec 2024

Callum

Very happy with my stay. The hotel manager was very accommodating and friendly. Helped me with parking and was very responsive to my requests.
Will definitely stay here whenever I’m in Cheltenham.
Hotel and room met my expectations. The breakfast tray and fresh fruit in the room was a nice touch.

Leisure Self

8/10

Excellent

08 Dec 2024

Richard

There was no breakfast but in the ad it stated breakfast

Leisure Self

10/10

Exceptional

30 Nov 2024

Andy

I liked this place, it may seem dated to some but had everything I needed

Business Self

10/10

Exceptional

17 Nov 2024

Martin

Really convenient for racecourse and town centre. Clean, quiet and great value.

Self

8/10

Excellent

10 Nov 2024

Denise

Warm, clean and comfy

Leisure Self

10/10

Exceptional

03 Nov 2024

NEIL

Ideal for anyone who needs to be close to Cheltenham as everything is in walking distance

Self

6/10

Pleasant

02 Nov 2024

Edward

Overnight stay Cheltenham.

Basic price, basic room. Very hard small pillows. Ok breakfast provided in room. Only parking for 3 cars.

Partner

8/10

Excellent

13 Oct 2024

Ceri

Clean and the breakfast in the room was an added benefit. Will happily stay again.

Business_and_leisure Self

4/10

Poor

06 Oct 2024

Verified traveler

Not a hotel

Not really a hotel. Just a series of locked rooms you let yourself in with a code but never see anyone. No breakfast even though included. Very uncomfortable beds.

Self

6/10

Pleasant

30 Aug 2024

Tom

100% use again. Great value for money.

Essentially, a room in a guest house. Decor is outdated and bed isn’t 5* comfort but the ‘pantry’ was stocked with cereal, tinned fruit, tea, coffee, biscuits, fresh fruit bowl and in the fridge there was orange juice, fresh milk and bottled water.
Bathroom facilities were fine! I actually think this is fantastic value for the price, especially when you factor in keyless entry, location and what they provided for breakfast!

Self

8/10

Excellent

14 Aug 2024

Beverley M

A comfortable stay in a quiet hotel

Leisure Self

10/10

Exceptional

05 Aug 2024

Terry

Beautiful House

The house is beautiful with period features and a would have once had a very grand appearance, this is still quite evident today, I will most definitely come back, excellent service, cleanliness etc.

Self

2/10

Poor

28 Jul 2024

robert

not worth the amount it was like sleeping in a bedsit in the 80s

8/10

Excellent

22 Jul 2024

Tracy

Family stay

Beautiful Edwardian property. Room was huge with lovely features.
Garden area appreciated this summer evening.
Good breakfast supplied for the morning. Cereal, tin fruit, cereal bars and milk.

Friends_and_family Family

10/10

Exceptional

21 Jul 2024

Andrew

Excellent service

Martin was a fantastic host and ensured we could have our room an hour earlier than standard 2pm.

Friends_and_family Family

6/10

Pleasant

18 Jul 2024

Nicholas

The property was beautiful from the outside but the facilities were very old-fashioned, beds extremely hard. We liked the continental breakfast which was a self-serve option

Leisure Partner

8/10

Excellent

13 Jul 2024

Martin

Basic, clean, quiet. Very good communication with venue who promptly replied to queries on parking. Room fitted out with breakfast goodies, such a good idea as I had to leave early. Close to eateries and bars, walkable.
Good value for money

Leisure Self

6/10

Pleasant

02 Jun 2024

Phillip

For the price the room was ok - basic, tired and dated, but 'ok'. My shower room was tiny so no room to get dry and the toilet was on a pedestal and much higher than 'normal' so not ideal!!

The details say a continental breakfast is available but in realit, in the room are two or three prepackaged single portion breakfast items, a tin of fruit, some fresh fruit, a yoghurt and a pint of milk.

There is no mention in the details that the hotel is unmanned.

It's low cost and near Cheltenham centre.

Leisure Self

6/10

Pleasant

05 May 2024

Marc

Bed was too hard, shower took ages to get warm and the fridge was noisy

Leisure Self

2/10

Poor

22 Apr 2024

Christine

It was very dated, the wardrobe door had no handle, the bedding was completely mismatched, not even 1 matching pillow case! Carpet was stained and the top of the cupboard was filthy. The fridge was handy as were the tea making facilities. Note it is a keyless, staffless property and the 'included breakfast' was 2 yoghurts, 2 small juice cartons and a pint of milk in the fridge. 2 snack size cornflakes, 2 muesli bars, a tin of oranges and a tin of peaches in the cupboard. No heating at all.

Leisure Family

8/10

Excellent

19 Apr 2024

David

excellent value for money

Leisure Self

10/10

Exceptional

15 Apr 2024

Helen

I love the old traditional property and found it very relaxing and comfortable.

Business Partner

6/10

Pleasant

19 Mar 2024

Tracy

Property basic as we already told . Clean great location

Leisure

10/10

Exceptional

03 Mar 2024

Duncab

Very agreeable

Leisure Self

8/10

Excellent

25 Feb 2024

Ross

Good stay. Clean, comfortable, quiet.

Good stay. Clean and simple accommodation. Said continental breakfast was included when I booked but wasnt provided, but otherwise did the job perfectly. Quiet and comfortable.

Self

6/10

Pleasant

18 Feb 2024

Madeleine

The room was adequate and what I expected as I have stayed there before. I chose the hotel again because of the little extras in the room, like cereal, bottle of milk, yogurt, orange, fruit, things not found in other basic rooms. It served my purpose and I will definitely stay again.

Self

8/10

Excellent

30 Nov 2023

Paul

Reasonable for the price

Colleagues were aghast at choice, but if you're happy with basic and go in eyes open then the room was functional, tidy and clean. Had necessary bed, bathroom plus a fridge and microwave if needed.

A little bit cold and slightly noisy till traffic died down given old windows but did the job just fine and well for the price.

Don't expect Ritz, but fair quality for the price paid.

Business

6/10

Pleasant

27 Nov 2023

Madeleine

This was a very basic hotel. It was clean and tidy but what really made it for me were the little extras that you don’t normally now get. There were actual biscuits, fresh fruit, milk, yogurt, orange juice, water bottles in a fridge in the room and also an microwave and even soap and shower gel that weren’t in a wall decanter. Totally unexpected but gratefully received. I would definitely stay there again m. Well done .

Leisure Self

6/10

Pleasant

27 Nov 2023

Thomas

Only stayed one night and was no need for contact with staff hence average score. Comfortable room, en suite bathroom, did not use them but items were provided for a basic breakfast, cereal, porridge pack, milk, tinned fruit, yogurt, cereal bar. Plenty of tea and coffee provided. Fridge in room.

Leisure

8/10

Excellent

28 Oct 2023

Verified traveler

Helpful staff

Basic

Self

8/10

Excellent

15 Oct 2023

Verified traveler

simple room and bathroom

Functional clean room. Great for someone who just needs somewhere to stay for a night or 2 and isn't fussed about extra facilities

Self

4/10

Poor

13 Sep 2023

Philip

My room was double booked and a person entered the room after I resident. He did have a booking and he had the correct codes, same as mine, to enter the building and the room.

Leisure Self

8/10

Excellent

11 Sep 2023

Verified traveler

Comfortably Above Average

High ceilings, multitude of plug sockets, good amenities for the price, good position and pleasing views. The codes for the front door and room were initially a pain, but I came to appreciate not having to lug a key around with me.

Self

8/10

Excellent

10 Aug 2023

Leopold

OK as Cheap option in Cheltenham

The Kingsmuir continues to be an option for short stays in Cheltenham. The breakfast options have been reduced over the years and no noticable maintenance has been done.
It has limited parking, and with a change in the rules for street parking due soon, this may become a problem. Maybe the hotel can secure guest parking when the area around is residents only, (some other hotels in Cheltenham have this)

Self

4/10

Poor

02 Jul 2023

Chris

It was like a trip back to a 1960s bedsit.
Not really a hotel and, consequently, overpriced for what it actually is: a little, grubby room in an old house with very basic, dated facilities.

If advertised for half the price, and as a hostel, this might be a fairer representation of the accommodation.

Breakfast a huge disappointment: a pack of cornflakes and carton of cheap juice stored in the wardrobe: bizarre!

Leisure Friends

10/10

Exceptional

27 Jun 2023

Russel

I very much enjoyed the stay, quiet, close to town centre, easily accessible.

Partner

8/10

Excellent

13 Jun 2023

Keith

Basic but adequate

Hotel provided all it advertised but it's basic. Manager is friendly and helpful and the hotel is ideally situated to explore the area.

Partner

2/10

Poor

11 Jun 2023

Marianne

The price was advertised at £96 yet my card was charged £112! I wasn’t sent the entrance code so had to wait outside the property for 30 minutes while the landlord texted me the room number and code. When he texted, it was for the wrong room and we opened some else’s room with someone inside which scared the women inside and me. It was scary trying to get into our room as it was very dark and the lights were on push timer buttons which kept going off half way through entering the entry code. I had to go back outside and call the owner again. When we finally got into our room, there were bugs in the bed. There was no breakfast just one small packet of variety cornflakes and an Alpen bar in the cupboard. The shower was either to cold or too hot and low pressure. Overall it was an unpleasant experience and very expensive for the quality of the service, interior and lack of proper breakfast.

Leisure Family

8/10

Excellent

15 May 2023

Geoffrey

Found suitable parking on side street near hotel.
Breakfast was provided but didn't find it in time as it was not obvious where it was

Leisure Self

10/10

Exceptional

21 Apr 2023

MARTIN

Good

Business Family_with_children

2/10

Poor

13 Mar 2023

Charles

Check-in fine.

Old, half eaten food left in fridge alongside new - Yuck!

Bin in bathroom hadn't been cleaned out. Vile

Business

2/10

Poor

28 Feb 2023

Verified traveler

Cheep hotel, spend more if you can

The hotel is not staffed, and the sash windows are loose and drafty this was one of the coldest nights of the year. Single glazed loose windows. The breakfast included was a box of cereal and some UHT milk with a tin is fruit. Not the cooked breakfast expected. The bathroom was horrible and from the 50s. Had to run the shower for 20 min to get warm water to drip from it. It was cheep but a wastes of money.

Self

8/10

Excellent

11 Feb 2023

Derek

Only 8 minutes walk to town centre. Ideal for show/meal.
Great customer service, my comments taken on board.
DIY breakfast in the room is unusual, but well provided and in line with price.
We will stay again.

Leisure

10/10

Exceptional

30 Jan 2023

christopher

Great stay, in a very good location!

Friends_and_family Friends

4/10

Poor

31 Oct 2022

Frank

Disappointing, missing any TLC, no frills

When we turned up at the hotel it was very disappointing.
THere was no one on site - it was all remote managed and we had been sent 2 codes in an email (front door and room door) to get in. I hadnt realized this so lucky I had a working phone otherwise ringing the bell would have served no purpose...

It was also difficult to find the hotel, since Pittville Circus is a circle with a number of houses on, no numbers and no names visible mostly. I ended up calling the remote manager to find out where to go.

THe building is nice from the outside, but in our view very run-down. There has not been an attempt to make it look nice inside it seems the investment was purely in putting up drywalls to create as many rooms as possible. THe decor was like you would find in a furniture auction from a diseased relative. The wardrobe was full of dust so didnt put anything in there. THe ensuite was a joke - I couldnt believe how small the room was for toilet, shower, sink. THe mirror in the bathroom was hung up with electrical flex. THe only window was very small.

We had been looking forward to a cooked breakfast as there was \"free breakfast\" indicated on the hotel page. However no one was there. INstead the room had a fridge and we were instructed to fashion our own \"continental breakfast\" out of the ingredients: 3 yoghurts, 2 fruit juices, 2 mini cornflakes boxes, 2 packets of choco croissant. Extremely disappointing.

It was relatively cheap, but in our view not worth it.

Partner

6/10

Pleasant

30 Oct 2022

Michael

Fine for a quick stop in bu

Business

4/10

Poor

25 Sep 2022

janet

Awful stay.

Hotel had scaffolding over it. Builders started work at 7 am. Nowhere was this mentioned when we booked.
Dirty underwear under the bed, mould in bathroom.
No parking available, contrary to description.

Partner

4/10

Poor

03 Sep 2022

Mark

A bad place!

Terrible place which was undergoing major works. Should be closed while these are ongoing. No parking availability (taken over by contractors). The inclusive breakfast was non existent! A place to avoid

Self

8/10

Excellent

15 Aug 2022

Leopold

Decent priced property for area

I have stayed in the property several times. I find it a decent property with good sized rooms. It is cleaned to an acceptable standard and always appears neat and tidy.

There is no on site service, with breakfasts left in the room

Prior to the COVID Lock downs, there was also a kitchen on the first floor where guests could supplement the breakfast provisions. Extra bread, butter, jam and fruit were always available here - and on occasion, ham, cheese and pork pies were sometimes in the fridge.

This kitchen has now closed down, and the breakfasts provided in the room have been scaled down considerably. In particular, there is no longer bread, butter, jam or a toaster in the room.

Self

8/10

Excellent

01 Aug 2022

Carol

2-night stay

Basic amenities - good value for money. Bathroom mirror installed by a tall man - I could only see the top of my head!

Self

6/10

Pleasant

08 Jul 2022

Verified traveler

My stay was ok, i can not complain.
Basically you get what you pay for

Self

8/10

Excellent

16 Jun 2022

Susan

Property in very nice area close to town

Leisure Self

8/10

Excellent

25 Apr 2022

Patrick

We found the property was ideally located for our needs and in a lovely area. Although there is no reception we had no trouble on accessing the building and our room. The room itself , room no.2, was clean and very big but it did have a bit of a smell (nothing that a bit of deodorant couldn't sort out) It could do with a bit of tlc just to bring it a bit up to date. There was a small damp patch on the carpet near the bathroom that probably needs looking at and a couple of loose tiles on the floor. That said we enjoyed our stay in Cheltenham and would stay at this hotel again. 👍

Leisure Family

6/10

Pleasant

16 Apr 2022

Neil

Cheap and cheerful. Terrible mattress and 4 year out of date apple juice!

Friends_and_family Family