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Clarence Court

Cheltenham · United Kingdom

Clarence SquareView location

8.8/10Excellent504 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.6/108.6
Condition8.4/108.4
Location9.0/109.0
Neighborhood9.2/109.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Clarence Court

There are a total of 20 rooms on the premises. Clarence Court does not offer 24-hour reception.

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With a stay at Clarence Court Hotel, you'll be centrally located in Cheltenham, within a 5-minute drive of Cheltenham Racecourse and Holst Birthplace Museum. This hotel is 0.2 mi (0.4 km) from Pittville Park and 0.3 mi (0.4 km) from The Brewery Quarter.

Make yourself at home in one of the 20 guestrooms featuring DVD players and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 16

Hotel policies

No elevators Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    16
  • Optional fees
    • Self parking fee: GBP 5 per night
    • Pet fee: GBP 20.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: GBP 30.0 per day
    • Hosted evening meal: GBP 25

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Pittville Park 0.2 km / 0.1 mi
Holst Birthplace Museum 0.2 km / 0.1 mi
The Brewery Quarter 0.4 km / 0.3 mi
Cineworld Cheltenham 0.5 km / 0.3 mi
High Street 0.6 km / 0.3 mi
Everyman Theatre 0.8 km / 0.5 mi
Pitville Pump Room 1 km / 0.6 mi
EV Charger Points Stadium 1 km / 0.6 mi
Statue of Edward Wilson 1 km / 0.6 mi
Cheltenham Town Hall 1.1 km / 0.7 mi
Imperial Gardens 1.2 km / 0.8 mi
Cheltenham Playhouse 1.2 km / 0.8 mi
Parabola Arts Centre 1.2 km / 0.8 mi
Cheltenham Art Gallery and Museum 1.3 km / 0.8 mi
Cheltenham Racecourse 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarence Court

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarence Court

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarence Court

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarence Court

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarence Court

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE GARDEN VIEWRoom • EXECUTIVE GARDEN VIEWROO.EJ-GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Clarence Court

    Room EXECUTIVE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Clarence Court

8.8
Excellent
504 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
9.0 /10
Neighborhood
9.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
28 Jun 2026
Melody
Beautiful, historic building, with lovely, tastefully decorated rooms. The staff were very helpful. Good breakfast was included in the room price. We were there during a heatwave and the room stayed uncomfortably warm all night, but I do not fault the hotel for this. Would definitely stay again, though perhaps not in midsummer. 😄
Family_with_children
10/10
Exceptional
27 Jun 2026
David
Great location And value for money!
Self
10/10
Exceptional
19 Jun 2026
Cathie
Staff amazing, great location, brilliant food and a will stocked bar
Partner
10/10
Exceptional
17 Jun 2026
Suzanne
Elaine was very helpful prior to my visit. The room was great. Breakfast was freshly cooked and piping hot. Fabulous and very quiet location. I would definitely return !
10/10
Exceptional
16 Jun 2026
sean
Every thing I needed was provided. It was a nice relaxing stay, and I would stay there again if I am in that area.
Self
10/10
Exceptional
29 May 2026
Caroline
Parking was easy, the room was clean and the staff were very helpful. Hotel decor was in keeping with the age of the property.
Attention to detail could have been greater. Toiletries were missing and there were no hand towels. More teabags would have been useful..
More information about facilities would have been helpful-we were both unaware that we could have had drinks on the terrace.
Partner
8/10
Excellent
09 May 2026
Susan
Yes to all
Partner
10/10
Exceptional
23 Apr 2026
Gary
The staff where amazing, we really enjoyed our stay
Partner
10/10
Exceptional
13 Apr 2026
Adrian
Staff were very helpful allowing us to check in earlier than normal and car parking was convenient
4/10
Poor
06 Apr 2026
Arezoo
Our blanket was ripped out and the windows had a problem
Friends_and_family Family
8/10
Excellent
29 Mar 2026
Alex
We visited Cheltenham with our 18 month old to go to a wedding.
The building is a beautiful period property but there isn’t a lift, so request a 1st floor room if you have a lot of luggage!
Room was beautiful and we had a lovely view of the park.
Family_with_children
8/10
Excellent
23 Feb 2026
Alison
Friendly staff, great location, carparking, good breakfast
Partner
10/10
Exceptional
14 Feb 2026
TREVOR
Everything about our stay was absolutely excellent from the room, staff, food and the close proximity to the town centre.
Friends_and_family Family
8/10
Excellent
07 Feb 2026
Tara
Lovely staff and beautiful building.
10/10
Exceptional
07 Feb 2026
Geoffrey
Friendly staff & good food
Business
6/10
Pleasant
18 Jan 2026
Janette
We stayed for one night and found it strange that we had to go and find someone to check us in as reception was locked and no one answered the bell. Same problem when checking out - staff downstairs in the dining room. Lovely hotel in a great position but why on earth did our room have no heating on in the middle of January? We had a portable heater which offered little warmth in a room with single glazing. Got into bed early but quilt was a summer weight and no blankets in the room. Heating returned next morning so can only assume it was a cost saving exercise and was on a timer. Bed was comfortable and breakfast was good with small croissants, pastries, cereal, fruit salad, yoghurt etc plus a very good full English or choice from menu. Staff were friendly & polite. Parking was onsite and we were given a token to put in the window of the car to show we were residents. On the whole a good stay but the heating lost them a star as did a barking dog next to our room - hadn’t realised it was a dog-friendly hotel so our fault on that one.
Partner
10/10
Exceptional
05 Jan 2026
Neil
Staff were very friendly, room was lovely.
6/10
Pleasant
04 Jan 2026
Edward
Lots of dust in the room and bathroom, though beds and bath were clean.
Nobody at reception on arrival so had to wait some time to get checked in.
Staff were friendly and helpful
Leisure Family
4/10
Poor
03 Jan 2026
Steve
If you want an artic experience and have a freezing cold room with radiator on but not adequate for siz of room and bathroom with no heating then the Clarence hotel is for you. -2 last night ice formed on inside of bedroom windows. all reception could say it’s an old building it’s hot in the summer and cold in winter and would give me a better room if we were to come back again. I wouldn’t recommend this hotel to anybody.
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Vivienne
Lovely hotel. Staff were excellent.
Bedroom was clean and tidy and loved the teddy besr on the bed.
Breakfast was excellent with a wide choice.
Friends_and_family Friends
10/10
Exceptional
27 Oct 2025
Barbara
Very good service, lovely room and breakfast.
Partner
10/10
Exceptional
23 Oct 2025
Ethan
Really cosy hotel with friendly staff, the breakfast was great in the morning, it was a lovely stay, parking is a bit tight but with the help of staff we were able to squeeze the cars in
Friends_and_family Family
8/10
Excellent
21 Oct 2025
Sally
Lovely staff. Nice bar and great food
Leisure Partner
10/10
Exceptional
19 Oct 2025
Patricia
Great location to explore Cotswolds. Excellent full English breakfast.
Leisure Partner
10/10
Exceptional
14 Oct 2025
Dan
Great stay in an ideal location near to the centre of Cheltenham
Self
10/10
Exceptional
05 Oct 2025
Barry
We enjoyed our stay at Clarence Court while visiting family in the area. It was clean and close to shopping and restaurants. Onsite parking, restaurant and bar were especially convenient.
Leisure Family
6/10
Pleasant
27 Sep 2025
Roz
Hotel conveniently located for Cheltenham centre.
Breakfast
We arrived at the end of service,so understandablly hot breakfast was unavailable.
We were offered cold breakfast.
But no milk,so cereals not an.option.
No coffee or tea available.
Disappointed.
Leisure Partner
10/10
Exceptional
29 Aug 2025
Martyn
Lovely hotel excellent location. Breakfast was lovely
Leisure Partner
10/10
Exceptional
17 Jul 2025
Elise

Charming & Awesome Staff

The property is set in a beautiful period building,
Friends_and_family Friends
8/10
Excellent
07 Jul 2025
Jayne
This is a beautiful period hotel that is family run. The reception staff and the restaurant staff were fantastically welcoming and friendly. The mattress was a little too squishy for me. The bathroom tap wasn’t capable of running cold water. The WiFi password didn’t work. There was only one bath towel. However we understand how difficult it is for small businesses and overall we really enjoyed our stay. Thank you
Leisure Partner
8/10
Excellent
04 Jul 2025
Kate
Lovely small hotel with fabulous staff.
Leisure Self
10/10
Exceptional
22 Jun 2025
Alan
A fantastic family run hotel in central Cheltenham that's very conveniently located for the town centre and surrounding Cotswold countryside.
Partner
10/10
Exceptional
12 Jun 2025
Amy
A hidden gem. Beautifully appointed hotel. Breakfast and service was wonderful.
Business
10/10
Exceptional
12 Jun 2025
Neil
A good , friendly well appointed hotel
Business Self
10/10
Exceptional
31 May 2025
Justus
The property is beautiful with excellent staff - close to central Cheltenham, the area is safe and lots of options for dinner
Leisure Pet
8/10
Excellent
29 May 2025
Daniel
Great stay, although I feel the staff there were short staffed. Otherwise lovely, comfortable stay with one of the best quality breakfasts I’ve had.
Business
10/10
Exceptional
29 May 2025
Ben
Really lovely family run hotel. Excellent breakfast, great staff, clean and welcoming rooms in a great location.
Friends_and_family Family
10/10
Exceptional
18 May 2025
Anoosheh

Lovely stay

Lovely stay at the Clarence- friendly staff, lovely rooms, great location. Delicious breakfast freshly made.
Friends_and_family Family
10/10
Exceptional
16 May 2025
Barry
The room was so lovely and clean and all the Staff were very polite and nice i highly recommend this hotel
10/10
Exceptional
19 Apr 2025
Carys
It was very nice place to stay with welcoming staff and is easy to the centre of Cheltenham
Leisure Self
10/10
Exceptional
16 Mar 2025
Amanda
When I checked in I got an upgrade - a lovely surprise! Room was fab. Thank you
Leisure Self
8/10
Excellent
02 Mar 2025
Eric

A Hotel with Great Staff & Great Character

Becky & Ellie were excellent members of staff and both were warm, welcoming and chatty which we liked. I would definitely stay there again. Some maintenance is needed, with that said, the hotel has character and we all liked it.
Friends_and_family Family
8/10
Excellent
23 Feb 2025
Tim
A decent traditional hotel in a good location
Leisure Partner
10/10
Exceptional
31 Jan 2025
michael
A comfortable friendly home away from home
6/10
Pleasant
26 Dec 2024
Dale
Our room was a little tired. Also some maintenance required such as ceiling paper and flooring.
Leisure Family
10/10
Exceptional
14 Oct 2024
Christine

Highly recommend this lovely hotel

Greta stay - comfy bed, tea and coffee in the room and very tasty breakfast. Handy to have a carpark too, which is sometimes difficult to find.
Partner
10/10
Exceptional
08 Oct 2024
Claudio

Room too hot

Stay here a lot because of breakfast and gym

Room 9 is just too hot.
Business
8/10
Excellent
26 Sep 2024
JULIE
Wish we had had the option of reserving king bed beforehand, as we got a room with 2 full beds and would have preferred a king (the friends we were traveling with got a king and a much fancier room, but I had made both reservations). Room was very spacious, but bathroom had 2 lights out which didn’t get fixed for the 2 days we were there (we were told that the maintenance person doesn’t work on the days we were there). No elevator, so lugging our 50-pound bags up and down 3 flights of stairs was difficult. Breakfast was great! Overall a positive experience, but I was somewhat disappointed with the things I mentioned.
Leisure Friends
10/10
Exceptional
25 Sep 2024
Zana
Very nice place and staff are great, the breakfast was delicious and also the restaurant had great food it tasted like Michelin star quality foods, all around are clean, and we found out there that it was once The Duke of Wellington's house so they are trying hard to keep that feel alive so some might say need upgrades in some places but then you loose that feel. Next time in the area surly will be staying here again. Thank you hotel team
Leisure Family_with_children
10/10
Exceptional
24 Sep 2024
Claudio

Great location and gym

Stay here when in Cheltenham.
Bed is comfortable
Shower great
No frills
Gym access to a proper gym
Breakfast is super(didnt like the sausage)
Business
10/10
Exceptional
26 Aug 2024
Stephen
A very good independent hotel. The quality of the food was high, with a freshly cooked breakfast, and an excellent evening menu with interesting, and very enjoyable dishes.
10/10
Exceptional
14 Aug 2024
Verified traveler

Recommended

Really nice stay for family of 4 - comfy beds, spacious room, great customer service, nice and helpful staff and yummy breakfast...
Friends_and_family Family
10/10
Exceptional
09 Aug 2024
Claudio

Gym and breakfast

Internet can be dodgy but rooms good if you are lucky and great breakfast included.
Gym membership
Business
6/10
Pleasant
28 Jul 2024
CATERINA

I recently stayed at [Hotel Name] for one night and overall, it was a mixed experience.

**Pros:**
- **Convenient Parking:** We found on-site parking as promised, which was very convenient.
- **Warm Welcome:** We received a lovely, warm welcome upon arrival, which set a positive tone.
- **Beautiful Room:** The room was beautifully decorated and incredibly clean, as was the bathroom.
- **Excellent Breakfast:** The breakfast was excellent, an absolute feast with a wide variety of options.

**Cons:**
- **Insufficient Towels:** Unfortunately, there was only one bath towel for two people, one bathrobe, no floor mat, and no face towels, which was inconvenient.
- **Noise Issues:** We had very noisy guests in the room above us who kept us awake until 1 AM. Despite reporting it a few hours before, nothing was done to address the issue.
- **Limited Coffee:** During breakfast, we only managed to get one coffee as it ran out and was not replenished.

Despite these issues, the hotel staff was accommodating the next day by allowing us to keep our car in the car park a couple of hours after check-out so we could go shopping.

Overall, while there were some disappointments, the lovely room and excellent breakfast made it a decent stay. I would suggest the hotel improve its attention to guest requests and ensure adequate supplies in the rooms.
Partner
10/10
Exceptional
09 Jul 2024
Claudio

Gym and breakfast

Depends on the room you get allocated . They have a deal with Everlast Gym and breakfast was great
Business
10/10
Exceptional
15 Jun 2024
Terence
Everything you want in a hotel short stay. Clean room ,good breakfast and friendly staff.
Leisure Partner
10/10
Exceptional
14 Jun 2024
Craighton
Great historic property, attentive staff, and the room was very nice and clean. Dinner onsite was really delicious as well, and breakfast was excellent.
Leisure Family
10/10
Exceptional
01 Jun 2024
Matthew
Lovely stay in the large family room. 2 of us plus our 3 children.
It’s the second time we’ve stayed and the staff are always lovely.
Would highly recommend the hotel
Friends_and_family Family
10/10
Exceptional
25 May 2024
Milagrin
Wonderful hotel with courteous staff and awesome traditional English breakfast
Leisure Family
10/10
Exceptional
25 May 2024
Milagrin
Lovely place with wonderful staff and service!
Leisure Family
10/10
Exceptional
06 May 2024
Mark
Check-in staff were excellent considering my arrival was late at night! Very comfy bed and the breakfast was delicious! Fantastic location, so close to the town centre and good free parking. Would defo stay here again!
Business Self
10/10
Exceptional
18 Apr 2024
helen

Great stay

Great stay 4th time and wouldnt go anywere else
Partner
8/10
Excellent
12 Apr 2024
Steven

Traditional hotel

Traditional hotel, room was quite small but only stayed 1 night so wasn't a major issue. Bathroom was also small, there was no door on the shower, just a screen so water went all over the bathroom. Food was good and staff were helpful and pleasant.
Business
4/10
Poor
10 Mar 2024
Merlin
The hotel was not suitable for a 4 star rating. No lifts! It was difficult with a push chair and an infant.
Friends_and_family Family
10/10
Exceptional
12 Feb 2024
Iain
Lovely hotel, in a perfect location for the town...10 min walk. Used Hotel as a base to easily get to Cotswolds with places like Bourton in Water, Broadway and Chipping Campden, all pretty accessible. Hotel was clean and tidy, and our room very spacious. Breakfast was excellent with vast choices. Service was friendly and nothing was too much trouble. Lovely part of the world and would visit again
Friends_and_family Family
6/10
Pleasant
10 Jan 2024
Helen
Disappointed. Pictures make it look like there is a pool steam room and sauna at the premises. It even lists sauna and steam room and the main picture shows a lovely pool. In reality they give you a feee pass to a pool at a leisure club/boxing gym which is a 5 min walk away.
Friends_and_family Friends
4/10
Poor
10 Jan 2024
john
I understand that it’s difficult doing food but the food here was really bad. I was extremely tired so just leftmost of it and went to bed.
Business
10/10
Exceptional
03 Jan 2024
Jitin
Great location, nice rooms and lovely breakfast
Leisure Partner
10/10
Exceptional
31 Dec 2023
jason

Personal service.

An amazing relaxing stay. Becky and her staff were wonderful she even invented a cocktail for us. Gareth the head chef gave us an amazing personal service. Great location just a little walk from Clarence Square you find the Brewery Quarter.
Partner
10/10
Exceptional
04 Dec 2023
Ian

great hotel

Very nice
Business
10/10
Exceptional
14 Nov 2023
simon
Had a lovely short stay here- room comfort, ambience and service were absolutely top notch.

We were staying in one of the larger rooms that the hotel had to offer and were rather spoiling ourselves - but absolutely we believe we made the right choice as the room had wonderful space and comfort.

The front desk staff were lovely both at check in and check out and can also say that the lady running breakfast was really friendly and cheerful which had a nice positive effect.

The walk into the town centre wasn't too far, and the local area was quiet.

We would definitely plan to stay again of were were in town.
Leisure Partner
10/10
Exceptional
03 Nov 2023
Craig D
Great hotel really comfortable room and staff were very friendly and helpful
Would highly recommend
Business
8/10
Excellent
23 Oct 2023
Anne

Nice comfortable stay

We received a warm welcome on arrival though room was not ready yet (which we expected). It was a nice building but a little tired in places. The window frame to the room had bare wood and flaking paint and some of the frame was rotten. Some of the wallpaper was peeling away. Despite this it appeared clean and it was a good location. Breakfast was nice too. However it should be stated there was no lift which could be a problem to elderly or infirm. This should be made clear on the website.
Partner
10/10
Exceptional
17 Oct 2023
Alan
Attentive staff, very friendly.
Good to have parking on site
Leisure Partner
6/10
Pleasant
16 Oct 2023
peter

No pool onsite but lovely hotel with good service

Lovely hotel, comfy with dog friendly option. No pool onsite. Good service with prompt attention to put things right when there is a problem. Well done for that. Lovely regency square with park/gardens located 3 mins from town centre. Dozen car spaces and ample NCP space only 1 min walk. Would definitely return.
10/10
Exceptional
03 Oct 2023
Verified traveler

Vincent

Very pleasant stay. The staff were friendly and helpful. Breakfast was delicious. Hotel was close to shops and lots of good restaurants.
Friends_and_family Family
8/10
Excellent
22 Sep 2023
Gary

Summary

Short stay. Everyone was great, food good, service perfect. The rooms are a wee bit small with no great place to put down a 2nd suitcase. We managed and it was still bigger than another place we stayed. Other than that, it was a great location and we would stay there again!
Friends_and_family Friends
6/10
Pleasant
12 Sep 2023
ANGELA
hotel good location rooms could do with a makeover
10/10
Exceptional
24 Aug 2023
Sharon

Outstanding

Outstanding! Wonderful staff, excellent food and a beautiful hotel. Highly recommend.
Friends_and_family Family
6/10
Pleasant
10 Aug 2023
mark

1 night stay in August

Hotel appeared to have a gym and pool, this turned out to be off site, which I dont think was clear from their listing. Hotel itself was good, room a bit small but we only had standard. Shower temp in room 8 was way too hot couldn't get it to cool off and needs some attention
Partner
10/10
Exceptional
08 Jul 2023
Verified traveler

Very comfortable hotel

Very comfortable hotel. Good breakfast. Managed to get a dog friendly room. Walking distance to Brewery Quarter shopping area and Promenade.
Friends_and_family Family
8/10
Excellent
24 Jun 2023
Neal
Another pleasurable stay at the Clarence. Room was quiet and comfortable with all necessary facilities.
Business
10/10
Exceptional
04 Jun 2023
Craig

Convenient

Easy, clean, well-placed, slept well
Business
8/10
Excellent
24 May 2023
Verified traveler

Comfortable and convenient

Overall a really comfortable stay. Only issue was when I arrived into the foyer the reception was shut, I followed the instructions to ring the doorbell but there was music playing loudly in the bar downstairs and the staff didn’t hear the bell. Eventually I just took myself downstairs to find somebody so that I could check in. The shower was nice and powerful but the wet room style room meant that water covered a lot of the floor of the bathroom, perhaps a small ledge/lip could be installed to keep it within the shower cubicle area.
Business Self
2/10
Poor
15 May 2023
Verified traveler

Great Food - Shame about the Staff

The restaurant is super - the Chef very engaging and the food was excellent.
The bedroom was also good ; which is more than can be said for some mebers of Staff, Let's be generous - let's say they were rude becasue of their inexperience.
Friends_and_family Family
8/10
Excellent
04 May 2023
Beth
Good location
Leisure Partner
6/10
Pleasant
23 Apr 2023
Mick
Good location rooms a little tired . Breakfast very good but bar prices poor. Gin and tonic bar had no lemon slice or cucumber and charged Over £17. The little touches from staff are missing. Could be a great hotel with a little effort
Leisure Partner
8/10
Excellent
27 Mar 2023
Mark

Lovely hotel with a rather small car park

Really clean and well decorated. Excellent friendly staff. Nice breakfast. Hotel car park was rather small with spaces that are too narrow.
Self
10/10
Exceptional
19 Jan 2023
Simon
Fantastic stay, lovely bed, bath & breakfast
Business
6/10
Pleasant
09 Jan 2023
Jeremy
The hotel is not as well appointed as it appears in the advert
Business_and_leisure Partner
10/10
Exceptional
09 Oct 2022
James
Excellent restaurant
Leisure Partner
4/10
Poor
24 Sep 2022
Alice

Nice hotel but rooms vary

Well located, quiet hotel in a good location in Cheltenham. Staff attentive and helpful. Standard Room was very small and a bit dated. Wifi was virtually none existent in the room. Good breakfast and a small free car park which was very useful.
Business
10/10
Exceptional
09 Sep 2022
Michael

Georgian Cheltenham experience

Had very enjoyable overnight stay in Cheltenham, hotel in keeping with overall Cheltenham feel & experience which was my hope.
Friends_and_family Family
10/10
Exceptional
30 Aug 2022
Miles

Lovely hotel in a great location

Lovely stay, room was spacious and clean. Breakfast was of good quality and the staff worked hard to make sure everyone was having a good stay. Great location
Partner
10/10
Exceptional
28 Aug 2022
Rachel
The hotel is excellently located a few minutes walk from lots of eateries and the main shopping high street. There is a park just opposite good for pooch walking before bed/in the morning.
The hotel is dog friendly and the staff were all just lovely. Would highly recommend.
The only thing to note is the pool is a 5 min walk away and was unfortunately closed during our stay.
The rooms were spacious and clean. The hotel was quiet despite it's proximity to the centre of Cheltenham. Would definitely return here.
Leisure Pet
10/10
Exceptional
23 Aug 2022
Kevin

Peaceful place

Nice hotel with lot of character, they are dog friendly, staff was friendly helpful and professional would stop there again. Ps good breakfast too
Partner
10/10
Exceptional
08 Aug 2022
Julie
We had a lively stay at this propert. The staff were friendly and helpful. Breakfast was very nice.
The restaurant looked good although we didn't actually eat there as the menu didn't suit.
Leisure Partner
8/10
Excellent
01 Aug 2022
Verified traveler
A very comfortable stay, a nice hotel in a great location.
Self
10/10
Exceptional
30 Jul 2022
Angela
Comfortable, friendly hotel with parking near town centre. Good breakfast and in-room facilities . Easy walk to shops .
Leisure Self
10/10
Exceptional
26 Jul 2022
Janet
Friendly staff; the cooked breakfast was excellent! Was quiet except for other guests' dog barking when left alone. No lift, and I was on the top floor, so fortunately they brought my bag up for me. Looks over a nice park and is close to Brewery Quarter, where the complimentary fitness club is located amongst lots of shops and restaurants.
Business_and_leisure Self

Location & surroundings

Clarence Court
Clarence Square, Cheltenham, United Kingdom

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Clarence Court

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