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Holiday Inn Gloucester-Cheltenham

Gloucester · United Kingdom

Crest Way - BarnwoodView location

9.0/10Excellent714 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Amenities9.2/109.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Gloucester-Cheltenham

A smart, modern hotel less than 15 minutes' drive from Cheltenham, with top-of-the-line conference facilities, a bar, restaurant, swimming pool and more. The hotel is just off the M5 and about an hour's drive from both Bristol International Airport (BRS) and Birmingham Airport (BHX).

It's an 11-minute walk to the nearest bus stop, which takes you directly to the center of Gloucester. Here on a break? Gloucester Cathedral a Harry Potter filming location is 11 minutes' drive from the hotel, and Gloucester Quays and Gloucester Docks are only about two minutes from there.

For racegoers, there is easy access to Cheltenham Racecourse, 9. 7 miles, Or catch a game at Kingsholm Stadium, home ground of Gloucester Rugby less than 2 miles from the hotel.

You can host a meeting or event for up to 130 delegates at the hotel’s conference center and your guests can take advantage of free parking and Wi-Fi. Our staff will make sure your event runs smoothly, whether it’s a party presentation or informal gathering.

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You can enjoy a tasty breakfast or all-day dining and catch up with friends over a drink in our open lobby.

Located in Gloucester, Holiday Inn Gloucester-Cheltenham by IHG is in the business district, within a 10-minute drive of Gloucester Cathedral and Gloucester Quays. This hotel is 4.8 mi (7.7 km) from Gloucester Docks and 7 mi (11.2 km) from Cheltenham Town Hall.

Stay in one of 125 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Gloucester? This hotel has 312 square feet (29 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 16.95 per person
    • Self parking fee: GBP 5.00 per day
    • Pet deposit: GBP 15.00 per stay
    • Pet fee: GBP 15.00 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Korean

    Japanese

    Greek

    English

    Zulu

    Chinese (Mandarin)

    Italian

    Polish

    French

    Hungarian

    Spanish

Nearby attractions

Barnwood Arboretum & Park 1.4 km / 0.9 mi
University of Gloucestershire, Oxstalls Campus 2.9 km / 1.8 mi
Gloucestershire Royal Hospital 3.5 km / 2.2 mi
Colwell Arts Centre 3.5 km / 2.2 mi
Gloucester Ski and Snowboard Centre 4.2 km / 2.6 mi
Gloucester Guildhall 4.5 km / 2.8 mi
Robinswood Hill Country Park 4.5 km / 2.8 mi
JDR Karting 4.5 km / 2.8 mi
St Oswald's Priory 4.6 km / 2.8 mi
Kingsholm Stadium 4.7 km / 2.9 mi
Gloucester Waterways Museum 4.7 km / 2.9 mi
Gloucester Cathedral 4.7 km / 2.9 mi
City Museum 4.8 km / 3 mi
Jet Age Museum 4.9 km / 3 mi
Gloucester Folk Museum 4.9 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 125
  • Number of floors (main building): 2
  • Twin rooms: 4
  • Double rooms: 91
  • Family rooms: 18
  • Accessible rooms: 2
  • hotel
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Show 48 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sauna
  • Steam bath
  • Hot tub
  • SolariumExtra charge
  • Massage
  • Spa treatments
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • Set menu lunch
  • Set menu dinner
  • Non-smoking establishment
  • Single-Use Plastic Free
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Holiday Inn Gloucester-Cheltenham

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUM • 18 m²ROO.PI
    Room PREMIUMPhoto unavailable2 photos

    Holiday Inn Gloucester-Cheltenham

    Room PREMIUM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Room amenities

    • Trouser press
    • Bathroom
    • Hairdryer
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Gloucester-Cheltenham

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable5 photos

    Holiday Inn Gloucester-Cheltenham

    TWIN STANDARD

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Pillow menu
    • Pay movies
    • Desk
    • Trouser press
    • Hairdryer
    • Safe
    • Satellite TV
    • Housekeeping
    • Bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Holiday Inn Gloucester-Cheltenham

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Gloucester-Cheltenham

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 18 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Gloucester-Cheltenham

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Bathroom
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Trouser press
    • TV
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Bathtub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 18 m²DBL.QN-2
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    Holiday Inn Gloucester-Cheltenham

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Room amenities

    • Bathroom
    • Hairdryer
    • Wi-fi
    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 18 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable2 photos

    Holiday Inn Gloucester-Cheltenham

    DOUBLE PREMIUM KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Shower
    • Hairdryer
    • Direct dial telephone
    • Bathroom
    • Bathtub
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 14 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Holiday Inn Gloucester-Cheltenham

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Wheelchair-accessible
    • Wi-fi
    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Gloucester-Cheltenham

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Holiday Inn Gloucester-Cheltenham

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Gloucester-Cheltenham

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI-1

    Photos are not available for this room type.

    Holiday Inn Gloucester-Cheltenham

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable5 photos

    Holiday Inn Gloucester-Cheltenham

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Bathtub
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Gloucester-Cheltenham

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 18 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable2 photos

    Holiday Inn Gloucester-Cheltenham

    DOUBLE Accessible-Queen Size Bed

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Trouser press
    • Wi-fi
    • Wheelchair-accessible
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Gloucester-Cheltenham

9.0
Excellent
714 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
John
………………………………………
8/10
Excellent
26 Jul 2026
Nicola
Very helpful reception staff. Room as expected. Did not use leisure facilities
8/10
Excellent
26 Jul 2026
Carl
Yes it was very nice hotel
10/10
Exceptional
24 Jul 2026
Emily MJ
Had a great stay with kids and dogs. Breakfast was tasty and the pool was wonderful! Beds were comfy too!
8/10
Excellent
20 Jul 2026
Markus
Buffet breakfast with plenty of choice
Partner
8/10
Excellent
18 Jul 2026
Carole
.
Partner
2/10
Poor
16 Jul 2026
Peter
No effective air conditioning in the room. The room temperature did not drop below 30 degrees and we barely had any sleep as a result.
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Ken
Clean room , good breakfast , nice swimming pool
Partner
10/10
Exceptional
08 Jul 2026
Daniela
Overall the room, pool, and breakfast were very nice. We also enjoyed the saunas.
Family_with_children
10/10
Exceptional
08 Jul 2026
Abby
Only stayed for one night but staff were very friendly and happy to help us. Breakfast was lovely and freshly cooked
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Gail
We had a lovely four night stay. The staff are all amazing, very polite and helpful. The room was very big with a comfortable bed and sofa bed. Both room and bathroom were very clean and cleaners came in every day and changed towels, made beds etc. The breakfast was nice with plenty of choice. I especially loved the pastries. The leisure centre/pool was fantastic. Very clean and lovely staff. I would be very happy to stay at this hotel again.
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Adrian
This is the second time at this hotel and it just delivers. Lovely breakfast, great facilities like the pool and sauna and comfy room. Certainly will book again if we are visiting Gloucester which says it all.
Partner
8/10
Excellent
06 Jul 2026
Heather
We booked three nightsin advance months before visit. On arrival we were told that our chosen class of room was unavailable. No excuse given other than the hotel was busy.
We did however get the room we booked on our second night. Staff were friendly and hotel good. If we did not have the issue of the the room availability I would have rated the hotel higher. The reservation system let us down it is not good enough.
Partner
8/10
Excellent
05 Jul 2026
Adrian
The hotel was very busy. We had dinner in the restaurant. Julie was fabulous and extremely busy, but still took time with us. Food and service was excellent. Lots of parking. Nice bright restaurant. Breakfast was excellent.
Friends_and_family Family
6/10
Pleasant
04 Jul 2026
Steve
Lovely overall hotel, good location for the rugby stadium Tom Jones gig. Comfortable room, nice pool and friendly reception. Let down by a truely awful breakfast experiance - everything ran out (including the 2 coffee machines!) staff not supervised, absolute chaos.
Partner
10/10
Exceptional
02 Jul 2026
Laura
Great hotel! Wish I was staying longer to use the facilities.
Self
10/10
Exceptional
28 Jun 2026
Sallie
Lovely stay, very good breakfast, staff all very friendly.
Spa and pool was great.
Lovely stay.
Family_with_children
10/10
Exceptional
27 Jun 2026
Mark
Great staff very helpfull
Self
8/10
Excellent
22 Jun 2026
Nicola
Great stay lovely room and restaurant
Business
10/10
Exceptional
22 Jun 2026
Lindsay
Stayed here for 7 nights. Clean and staff was friendly. Great onsite restaurant with good variety.
Self
10/10
Exceptional
21 Jun 2026
Abhishek
Clean rooms. Great breakfast with lots of choice. The swimming pool area was also lovely.
Friends_and_family Family
8/10
Excellent
17 Jun 2026
Nandini
The room was clean, and breakfast offered a wide variety. The staff was helpful, and the spa and swimming pool were well kept. I would go there again.
Self
10/10
Exceptional
14 Jun 2026
Douglas
The staff went above and made you feel very welcome. Shaun in the restaurant was excellent, sorting out my wife gluten free diet.
Partner
10/10
Exceptional
12 Jun 2026
John
It was the best holiday Inn we have stayed in and we have stayed in a fair few
Highly recommend a bacon roll so much bacon yum yum.
Friends_and_family Friends
8/10
Excellent
09 Jun 2026
julie
On arrival was hit by the very pleasant aroma in the reception area. It would be nice if the hallways & rooms smelt like this.
Breakfast very good . Bar prices very expensive. Over £20 for a beer & large glass of wine.
I understand why others were popping to nearby shop .
Partner
4/10
Poor
07 Jun 2026
Elizabeth
The room was cold . The resturant was cold and didnt stop for puddibg because me and my partner was cold. Service was sloe in resturant . I coudnt get hot water for a bath and 1 towel for 2 people .
The compumentry fridge for snacks and drinks was disappointing .
Partner
8/10
Excellent
07 Jun 2026
Richard
Nice stay. Breakfast was good, plenty of options. Pastries were stale though. Room was great, quiet. Always sleep well at holiday inn!
Partner
10/10
Exceptional
06 Jun 2026
Ian
Whilst a little out of town this is a great place for a north/south stopover. Probably one of the best hotel breakfasts in a while, compared to many a higher end hotel chain. Tasty, hot (most important) and good quality.
6/10
Pleasant
31 May 2026
Andrew
A warm welcome and great facilities.
Partner
8/10
Excellent
31 May 2026
Joy
Lovely stay, place was clean breakfast was beautiful and hot.
Friends_and_family Family
8/10
Excellent
27 May 2026
Verity
The rooms are definitely not soundproof the first room the toilet didn’t work.
The mini bar was not very well stocked for the additional spend.
However, the staff to try their best
Partner
2/10
Poor
23 May 2026
Daniel
Computer dow
8/10
Excellent
18 May 2026
John
Check in was delayed over an hour (along with many others) and no communication about why or when room would be ready. Otherwise it was ok
Self
10/10
Exceptional
17 May 2026
Gregory
Convenient stopover for a weekend trip, easy parking and good facilities. Attentive staff who were very caring.
Partner
10/10
Exceptional
09 May 2026
Mrs. Remedios E.
We are happy and please .The room was clean and comfortable.Good access of public transport to Cheltenham city centre. Breakfast was good.
Partner
6/10
Pleasant
09 May 2026
Michael
The breakfast was ok. The staff were friendly. The spa and pool were good.
Partner
8/10
Excellent
02 May 2026
Jane
Pleasant stay, nice breakfast, very friendly , helpful staff. Didn't have time to use leisure facilities.
Partner
10/10
Exceptional
27 Apr 2026
Marcus
The staff upon arrival and at the bar were very pleasant and helpful making the stay a very relaxed experience. The rooms were comfortable too and we enjoyed our stay.
Friends_and_family Family
8/10
Excellent
18 Apr 2026
Joy
Very clean and comfortable hotel with pleasant staff. Large comfortable bed, tasty evening menu and substantial breakfast.
Partner
10/10
Exceptional
11 Apr 2026
Elaine
Lovely staff, breakfast and facilities
8/10
Excellent
06 Apr 2026
Naveen
Recently been to holiday inn found it good for my one night stay over there. Ample parking, good breakfast service. Overall enjoyed my stay. Thanks
Partner
10/10
Exceptional
02 Apr 2026
Mark
Very friendly environment, clean and tidy,
Business
8/10
Excellent
01 Apr 2026
Beryl
Clean. Nice areas, well maintained.
8/10
Excellent
30 Mar 2026
Anthony
Clean. Breakfast tastier on Monday than the weekend mornings
Partner
10/10
Exceptional
29 Mar 2026
Mark
Hotel was clean with friendly staff, great size room and bar area was modern. Swimming facilities were a big plus and decent location for Gloucester or Cheltenham
Friends_and_family Family
10/10
Exceptional
16 Mar 2026
Ruth
Lovely staff, clean rooms, very accommodating. Definitely I would stay again.
Partner
10/10
Exceptional
10 Mar 2026
Laura
Pool was great
10/10
Exceptional
09 Mar 2026
Adrian
The facilities were great and we loved our quiet spacious room. Breakfast was excellent too.
Partner
10/10
Exceptional
06 Mar 2026
Jayna
Lovely hotel, very clean rooms and pool area! Also loved the bar area, with a range of games to play too
Partner
8/10
Excellent
03 Mar 2026
Gill
clean room very friendly staff
10/10
Exceptional
01 Mar 2026
Ian
The room was very clean and well laid out, plus the staff were friendly. Great breakfast and lovely to have a pool onsite. Would happily recommend and use again to stay ourselves.
Partner
10/10
Exceptional
01 Mar 2026
jenny
Great, close parking. Reception helpful. Check in fast. If you have mobility issues there are stairs onto the first/top floor with no elevator. Ask for bottom floor.
Breakfast great. Big choice.
A little mould on the tiling in the bathroom. Otherwise spotless.
6/10
Pleasant
17 Feb 2026
daniel
There were no big problems with this hotel just lots of little things that make the overall rating average
Friends_and_family Family
8/10
Excellent
15 Feb 2026
jonah
The pool was lovely and warm, staff were helpful at reception.
Partner
10/10
Exceptional
15 Feb 2026
Charalampos
Staff treated us amazingly. Well done!
10/10
Exceptional
03 Feb 2026
Raymond
Staff were very helpful at check-in. Room was great and spacious. Very comfortable bed, bathroom had all the amenities.
Partner
8/10
Excellent
01 Feb 2026
Carolyn
The upgraded room was lovely and all of the staff very nice.
Only criticism....the pool was full of children and even the swimming lane was being occupied by a single child lesson.
Also , there was no water available anywhere for a drink....a must really where you have steam and sauna facilities
Leisure Partner
8/10
Excellent
01 Feb 2026
Lauretta
Clean and breakfast was nice
10/10
Exceptional
25 Jan 2026
Sally
Cleanliness and comfort of everything including beds
Partner
10/10
Exceptional
25 Jan 2026
Andrew
This was just a one night stay, I was impressed by the the friendly staff, the room and facilities available. Breakfast could not faulted...best I've had for a while. Happy Guests Indeed - Thank You
Leisure Partner
10/10
Exceptional
25 Jan 2026
Ruth
Very well run hotel. Lovely warm pool, great breakfast and comfortable room.
Friends_and_family Family
8/10
Excellent
23 Jan 2026
Michael
The room was ckean tidy and had what you need.
The only thing was the threashild between the bath room and the room you could feel the carpet gripper with your feet if you trod on the area
Business
10/10
Exceptional
11 Jan 2026
Sandra
The staff are very friendly ❤️
Leisure Partner
10/10
Exceptional
11 Jan 2026
Tatiana
Almost everything was perfect. Clean room, friendly man at reception, good spa with warm pool, that we really enjoyed during cold weather.
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
Steve
Lovely clean hotel & polite staff
Business_and_leisure Partner
10/10
Exceptional
05 Jan 2026
Helen
Staff very helpful and courteous. Property very clean.Good facilities and everything in rooms needed for stay.eg hairdryer iron and ironing board tea and coffee making facilities. Good variety of foods available and plentiful for buffet breakfast.Enjoyed our stay and will definitely visit again in the future .
Partner
10/10
Exceptional
03 Jan 2026
Ausra
Very nice customer service,spotless clean room 👌Amazing place to stay😍
Leisure Partner
10/10
Exceptional
02 Jan 2026
Carolyn
Breakfast menu good, spa facilities including pool good. Room clean. Location idea for us
Leisure Partner
10/10
Exceptional
02 Jan 2026
Luke
Room met our expectations. Very clean and well equipped. Staff friendly and helpful. Would stay again!!
Leisure Family_with_children
6/10
Pleasant
01 Jan 2026
Iain
Dog mess everywhere outside on grasses areas. Not ideal for responsive dog owner with young children. Daughter’s new trainers ruined as soon as we arrived. Fridge not working in our room.
10/10
Exceptional
30 Dec 2025
Lauren
The staff were excellent. Unintrusive but always there when needed. Polite, bright and attentive. Can’t believe how hard everyone worked over the festive break just so guests could relax. I do hope they’re duly rewarded. Please thank them all for us. We will return next year purely because of your staff.
Leisure Family
4/10
Poor
30 Dec 2025
Dr William
The duty receptionist was very ignorant, scruffy and wasnt sure what he was doing. All the staff seemed to panicing because a coach of Japanese tourists were checking in, forgetting the people who were waiting. Food was terrible, overprice and not worth the value. Room was nice but the heating kept going off and it was a cold night. Doors banging throughout the night with people talking loudly in the public areas.
My worst, by far, stay at this Holiday Inn.
Self
10/10
Exceptional
29 Dec 2025
Selina
Clean room. Good pool. Kids said the pancakes are the best.
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Ian
Only an overnight stay but a very pleasant one. Room was clean and staff were friendly and helpful. Large car park with disabled parking close to Reception. Spacious restaurant with good food Breakfast was excellent with a good choice of food.
10/10
Exceptional
23 Dec 2025
Sharon
Amazing hotel! New, clean, amazing spa, swim and gym. Lovely breakfast with lots of verity on offer . All staff were friendly.
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Mark
The staff were very pleasant; and the room was clean and comfortable.
Friends_and_family Family
10/10
Exceptional
19 Dec 2025
Adrian
Breakfast was excellent, staff were all friendly too
Business
10/10
Exceptional
07 Dec 2025
Dionne
Honestly much nicer than some very expensive hotel chains I’ve stayed with. Very comfortable bed, clean spacious rooms, good WiFi, good food and drink options and a pool! Will stay again.
Leisure Self
10/10
Exceptional
06 Dec 2025
Charlotte
Good
Leisure Partner
8/10
Excellent
05 Dec 2025
John
Its clean. Staff were friendly. Good selection for breakfast
Partner
10/10
Exceptional
03 Dec 2025
Elizabeth
We had a great stay. There were 3 adults sharing a room with king bed and double sofa bed and had plenty of room. There was also a fridge. The pool is great and includes pool, jacuzzi, steam room and sauna - there are lockers and towels provided. Staff were all lovely and friendly on reception, in the spa and in the restaurant. Breakfast was excellent. We came by train to Cheltenham Spa - do not get a taxi from outside the station as it costs twice as much as an uber. We had lunch one day in the bar which was really nice and bought food from Sainsbury’s which is a short walk away. The bar is a nice area to chill out in.
Friends_and_family Friends
10/10
Exceptional
01 Dec 2025
Jamie
Room clean
10/10
Exceptional
30 Nov 2025
Derek
Very helpfull retaurant staff and very good breakfast choices.
Partner
4/10
Poor
30 Nov 2025
James
Took ages to actually check in when I got to the stand, and got told the breakfast I had paid for originally hasn't come through so had to pay again
10/10
Exceptional
23 Nov 2025
Julie
Beautifully clean bedroom,leisure area and restaurant area.

Very friendly and helpful staff.
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
John
.
10/10
Exceptional
10 Nov 2025
Keith
Clean room helpful staff
Business Partner
10/10
Exceptional
09 Nov 2025
Mr J
Stay here for two nights with my family. Nice big room, breakfast was good. staff are super friendly, always say hi and very helpful . The swimming pool and the spa are amazing. Would definitely recommend
Friends_and_family Family
10/10
Exceptional
08 Nov 2025
Sharon
Everything was good. Had to wait much longer than expected to check in and was given a complimentary drink at the bar. Very nice gesture as it wasn’t hotels fault
Family
10/10
Exceptional
08 Nov 2025
Damien
Clean, friendly, quiet
Leisure Family
10/10
Exceptional
05 Nov 2025
Amanda
Super friendly staff, rooms were great and comfortable and facilities perfect for a few days away
Business
6/10
Pleasant
05 Nov 2025
Alex
Not very good hotel
Leisure Family
8/10
Excellent
05 Nov 2025
Katherine
Room was clean, and quiet. Food was good. Staff were really friendly. Room was large and comfortable. My only issue is that the water pressure in the shower was absolutely terrible. Also, it kept heating up randomly too a very hot temperature then going back to the setting. Wasnt very good. But everything besides that was great.
Leisure Family_with_children
10/10
Exceptional
27 Oct 2025
Sean
Excellent customer service from all staff above and beyond..
Business_and_leisure Family
8/10
Excellent
27 Oct 2025
Kelly
The choice of breakfast was great, lovely spacious dining area. The pool and sauna were lovely however the Jacuzzi & steam were both out of action :-( Booked as in a squash Competition and good to go back to the hotel spa & recharge the body!
Room was great, everything we needed & comfy bed. reception staff were very polite and helpful...great job!
Partner
10/10
Exceptional
27 Oct 2025
Nigel
It was all that would be expected in a well run hotel
Leisure Family
10/10
Exceptional
19 Oct 2025
fiona
Excellent stay.
10/10
Exceptional
17 Oct 2025
Simran
Great
6/10
Pleasant
09 Oct 2025
Stuart
Unexpected additional cost for car parking
Business
8/10
Excellent
08 Oct 2025
Lori
Property is very nice. We were disappointed that we were not able to get into our room at check in time, but the desk clerk handled it well. Just a warning that there is no lift to upper floor rooms.
Leisure Family

Location & surroundings

Holiday Inn Gloucester-Cheltenham
Crest Way - Barnwood, Gloucester, United Kingdom

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Holiday Inn Gloucester-Cheltenham

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