The Oakwood Hotel

10/10

Exceptional

08 Mar 2026

Louise

Easy parking, convenient location clean.
Restaurant bar area under refurbishment

Friends_and_family Friends

8/10

Excellent

28 Jan 2026

Seth

room was good for the money

Business

2/10

Poor

16 Dec 2025

Kevin

Arrived at hotel to find restaurant being renovated and closed. Recepionist clearly not enjoying her job. Or having a bad day. Freezing cold room, although it warm up when i put the heating on, heating in bathroom, no towell rails. Had to pay a refundable £50 deposit, okay its refundable but really. In the receptionists words its in case u break anything. I witnessed several people leaving as they weren't happy with their rooms. Whole place is dated, best thing to do here is knock it down. Lucky for me it was a night businesse trip. Next time im In Gloucester I'll be staying elsewhere. Avoid.

Business

4/10

Poor

14 Dec 2025

Adrian James

No restaurant.
Threadbare carpets
Labyrinth of staircase to access rooms
Shower not working.
No management onsite
Not exactly low cost
Depressing stay

Business Self

2/10

Poor

07 Dec 2025

Paul

This hotel is under renovation and should be closed till it’s finished. There were a number of things that made this hotel unpleasant: The rooms are tired, cold, and uncomfortable. The pillows are so thin you need to use all four. There was no hot water, the shower gel was so diluted it was just perfumed water. The toilet rolls were cheap and thin, and there was no wash basin products. The walls are so thin you can hear everything in the adjacent rooms, some things should be private and you could hear every noise. The tipple bar was cold as I noted there was an issue with heating as the hotel had portable heaters throughout the building. I feel sorry for the lady who was running the desk as the staff did not know how to deal with guests. We experienced a guest being double booked into a room. We were looking for a comfortable hotel to stay at before a competition at Hartpury and this was unfortunately not it.

Friends_and_family Family

8/10

Excellent

05 Dec 2025

Nathanael

Easy check in. However the bed was quite hard, have stayed here before and the mattress has never been a problem before but this time was different

Self

10/10

Exceptional

30 Nov 2025

Diane

Good check in . Staff very helpful . Room clean and well appointed. Had a good nights stay .

Leisure Friends

8/10

Excellent

25 Nov 2025

Heavenly

The staff were all very nice & helpful. Plenty of parking. Good size twin room & comfy bed. They were doing the hotel up so unfortunately there wasn't any restaurant facility. It was a bit noisy with the corridor door closing loudly but we were right next door to it. Apart from that & the pillows were a bit lumpy. Very good value though £50 per night per room. Would stay again but not next to the corridor door

Leisure Family

4/10

Poor

24 Nov 2025

Nick

This hotel has major issues with damp. All communal areas, reception and hallways have dehumidifier running. Got to our room, awful smell of damp. No heating on, room was very cold. There is a wall mounted electric heater, managed to get it working but could not adjust temperature as the controls were broken. Was then changed to another room. Still the same smell of damp, heater did have controls but hadn't been switched on. I wouldn't recommend this hotel. Sorry

Partner

2/10

Poor

23 Nov 2025

John

Told on arrival they don’t accept AMEX , I told them I paid in advance with Expedia , they didn’t care and made me pay again with a different card??! What if I didn’t have another card or enough funds to pay twice.

8/10

Excellent

01 Nov 2025

Clive

Ok

Leisure Family

2/10

Poor

27 Oct 2025

Wendy

I would not recommend this hotel. I ended up leaving because it was not a comfortable family atmosphere. Of course they offered no refund.

It looks like an institution that is being remodeled to serve as a hotel. The remodel is incomplete.

Friends_and_family Family

2/10

Poor

26 Oct 2025

Samuel

This hotel is a masterclass in false advertising. The \"cozy\" room was a frigid walk-in closet, half the advertised size, with beds like concrete slabs. The bathroom was aggressively beige and nothing like the glossy photos.

The atmosphere was a unique blend of industrial solvent, forgotten mop water, and existential dread.

Sleep was impossible, thanks to the non-stop, 12-hour audio seminar on hardcore human passion from the room above. Non stop banging until early hours of the morning.

Trying to distract myself, I found the Wi-Fi password was just a theoretical concept—zero connectivity.

The temperature felt calibrated to an ice fishing hut, forcing us to sleep fully clothed. When we tried to complain, the advertised \"24/7\" reception was locked down tighter than Fort Knox after 11 PM.

If you enjoy paying for a scented freezer, enduring frostbite, and receiving zero customer service, book immediately. Everyone else: flee.

Partner

4/10

Poor

29 Sep 2025

Phil

Parking

10/10

Exceptional

20 Jul 2025

Brian

2 day stay. Recommended.

Clean and airy room. Very comfortable bed. We would definitely stay here again if in the area. Plenty of parking space, friendly staff, good value.

Business

8/10

Excellent

20 Jul 2025

Kevin

I would have given a higher mark if there had been a breakfast available on site, I had to travel to a local cafe to buy a breakfast, which was a 10 minute walk away.

Leisure Self

8/10

Excellent

16 Jul 2025

Chris

Good

4/10

Poor

15 Jul 2025

Devon

Lovely staff but poor management/maintenance

Firstly, I can’t praise the girls on reception enough. They were friendly, sympathetic, helpful, and I really appreciated our chats.

Unfortunately, on arrival, the shower head in my room flew off the wall, hit me in the face, and soaked the bathroom and my belongings. The water also had a strong ammonia or sewage smell. I wouldn’t have felt safe bathing in it, let alone drinking it.

The brilliant receptionist on the evening of 09/07 moved me to a family room straight away and even offered to help carry my things. Sadly, this room also had plumbing issues. During a 33°C heatwave, only hot water came through the taps. A cold shower and drinking water after long, sweaty days wasn’t possible. When I asked for cold water to brush my teeth and stay hydrated, I was told I could buy bottles for £1 each, but it was cash only with no change available, so I was forced to buy five bottles with a note. Given the ongoing water issues, this felt unreasonable.

Hotel clearly needs repair, with damp and smells throughout. Beds were comfortable and the cleaners did a great job. But access to safe running water is a basic necessity, not an optional extra. I appreciated the staff who did all they could, but I do feel management should have partially compensated & take these issues seriously and treat guests with more care. Thanks Alice + other girl- sorry forgot name! Without you my stay would have been reviewed much worse. Powers that be/bosses - you need to learn from their customer service!

Business

8/10

Excellent

06 Jul 2025

Victoria

Friendly, helpful

Partner

6/10

Pleasant

29 Jun 2025

john

could do with meals in the bar.

Leisure Partner

10/10

Exceptional

19 Jun 2025

Memory

Amazing

Friends_and_family Friends

8/10

Excellent

06 Jun 2025

James

Does what it says on the tin. Good, basic, no frills hotel

Business Self

4/10

Poor

20 May 2025

Rob

Not good

People up all night partying till gone 4 in morning. Smell of smoke , not sure if it was some shelter for homeless people

10/10

Exceptional

11 May 2025

S M

Comfortable bed

I was greeted in a friendly fashion at reception and given a room on the ground floor on requesting this.
All was quite clean and a very comfortable bed.
I will be back again when I am in Gloucester

Self

4/10

Poor

10 May 2025

christopher

Overall not impressed, most staff seemed to lacked professionalism when dealing with customers, not rude but came accross as 'bored'. Restaurant, dining room closed with a vending machine in the lobby. Room service only did very basic room cleaning and unable to make the bed properly. Booked a double bed but ended up with to single beds joined together

6/10

Pleasant

28 Apr 2025

kristie

Poor room

Room was clean but no blackout curtains and the mattress was soooo thin and was really uncomfortable

Business

4/10

Poor

28 Apr 2025

Judith

What do you expect for £29

Arrived to be told my room had been cancelled due to payment being declined, however booking was made with 'pay on arrival'.
Another room was able to be booked.
Rooms basic but comfortable.
Property appears run down and neglected, strange smell in proper.

Self

6/10

Pleasant

02 Apr 2025

Neil

Bar & restaurant were closed for my 2 night stay.
Had I known I would have booked elsewhere.

Business Self

8/10

Excellent

25 Mar 2025

Verified traveler

Only problem was I arrived late and was forced to pay there and then rather than wait to sort it out in the morning which really annoys me; with the staff saying I could not go to my room until it was paid for

Business

8/10

Excellent

11 Mar 2025

Kevin

Oakwood

Very comfortable- flying visit

Self

8/10

Excellent

11 Mar 2025

Wayne

Meh

No food available in the winter months
Room was freezing couldnt get the heating abouve 17•c.
Now having an issue getting a invoice

Business

10/10

Exceptional

11 Feb 2025

Damian

Good set up lads. Thanks for the peaceful stay

Business Self

10/10

Exceptional

27 Jan 2025

Ewelina

Great quiet place for Gloucester visit

I had to change my hotel reservation last minute and my room was all ready sparkling clean for me by the time I made it from Gloucester City Centre. It's only 10-15 minutes away by a bus but I would advise non-drivers to be prepared for either taking the bus or taxi as it's by a busy road but otherwise village is quiet, not many shops and eating places.

Self

6/10

Pleasant

15 Dec 2024

Susan

Ok for one night as rates good.

A few niggles in room. Smell in bathroom, soap dispenser fell off wall , toilet seat loose and room cold.

Partner

4/10

Poor

01 Nov 2024

Charles

The first impression was that it has a strong smell and is not very well cared for.
It’s located outside the city which was what we wanted.

Leisure Partner

10/10

Exceptional

02 Oct 2024

Christopher

Perfect for budget overnight stay

Perfect for overnight stay, not too sure it would suitable for prolonged stay

Partner

8/10

Excellent

27 Sep 2024

Verified traveler

Was ok overall

Business

10/10

Exceptional

18 Sep 2024

Umair

All good

Business_and_leisure Family

10/10

Exceptional

18 Sep 2024

Umair

Everything is good except they don’t provide toothpaste.

Business_and_leisure Family

8/10

Excellent

15 Sep 2024

Krzysztof

To Noise in room something working whole night ventilation or aircondition in Bar.

Business

6/10

Pleasant

12 Sep 2024

michael

Good location. Car park needs to seperate commercial vans from cars. Internal redwcoration neede

Leisure Self

10/10

Exceptional

31 Aug 2024

Graham

Overnight stay the hotel was welcoming and the room was clean and had everything I expected. I would stay there again

10/10

Exceptional

15 Aug 2024

Richard

Great hotel and very friendly staff

Business

10/10

Exceptional

12 Aug 2024

Vanessa

Convenient location

Leisure Partner

4/10

Poor

04 Aug 2024

Anthoney

Aircon needed

Leisure

10/10

Exceptional

25 Jul 2024

Danielle

Good for a quick nights sleep

Nice hotel, ample parking, easy to find

Friends_and_family Friends

6/10

Pleasant

23 Jul 2024

Gareth

You get what you pay for

Rooms are basic but clean. Sponge mattress is a little uncomfortable. Biggest issue is the damp smell that hits you every time you open the door, and it does linger. My room keycard was very temperamental too, and needed multiple trips to reception to gain entry every time. Grounds are a mess. Overall it’s OK. Kept the weather off. Just don’t expect too much. You get what you pay for.

Friends_and_family Friends

10/10

Exceptional

03 Jul 2024

paul

Lack of breakfast facilities, also limited choice on evening meals, so ate out and drove to local shop for breakfast.

Leisure Partner

10/10

Exceptional

30 Jun 2024

Lucy

This place was lovely, so quiet considering it's next to a high speed road. The tipple bar and the food truck is great, lovely garden area, lush in the sun. The only downside for me was the beds were really hard, I'd rather have a softer bed, due to back issues, but that's my preference so not removing a star or anything. The staff were friendly, said hi when we walked in, have a good day when we went out. Housekeeping came round while we were in the room one afternoon, told them we were fine and they asked if we were sure. Went out on the Saturday morning, was out all day, left my case and stuff on the bed unmade, when we got back they had made the bed and put the case and other bits back on it. Only thing I changed myself was the toilet roll was hanging the wrong way round haha. Well done guys and girls, you should be proud of yourselves and what you've made this hotel!!

Leisure

2/10

Poor

16 Jun 2024

Gary

Not great!

Poor cleanliness, noisy from bar area, bathroom felt dirty and marks on bed and shower curtain.

Partner

8/10

Excellent

05 Jun 2024

GLYN WILLERT

Sheets changed daily, friendly staff.
Food is spot on 👍

Business

2/10

Poor

20 May 2024

john

beware

when I booked the rooms in december your web site was showing a proper pub which would have done food and been open at lunch time. Your site also failed to mention that you did not do food, especially breakfast. The small bar did not open until 3.00 pm.
Your site was at the time, FALSE ADVERTISING. I note it is now changed and not showing the pub. I had no problem with the rooms or service but this was not what I had booked at all.

Friends_and_family Friends

8/10

Excellent

13 May 2024

William

Excellent value

Good location Clean and tidy, Tea coffee and biscuits in the room Nice bar and outdoor area Free large car park Excellent value for £35 per night

Partner

8/10

Excellent

06 May 2024

Mark

Overall it was ok for what I needed as travelling for work but a bit disappointed in a slightly disjointed check-in process. Having spoken to and emailed the hotel, on arrival after travelling c.3hrs I was asked to provide all the information I had already given directly to them. Bedroom was comfortable and the shower was good.

Business Self

6/10

Pleasant

05 May 2024

Jeremy

OK stay. It did it’s purpose.

Partner

10/10

Exceptional

22 Apr 2024

Brian

Consistently good

Very welcoming, professional and helpful staff. Rooms are always clean with comfortable beds. Rooms are warm in the winter months not the case for some hotels. Lots of space and a good size desk area to work from.

Business

10/10

Exceptional

13 Apr 2024

Victoria

Lovely stay very comfortable bed. We will return one day

Partner

8/10

Excellent

26 Mar 2024

Teana

Great, quiet, and cute property. All the staff was very friendly!

Business_and_leisure Family

8/10

Excellent

23 Mar 2024

Aaron

Great Value Comfy Stay

Decent night sleep. You can switch off, watch a smart TV in a comfy bed. Has a kettle, bath etc. all you need for great value

Business

10/10

Exceptional

26 Feb 2024

Caroline

Lovely clean venue staff very hospitable and friendly

Leisure Family

6/10

Pleasant

30 Oct 2023

RODNEY

Although the property was clean and in a peaceful location it is in is in need of a a revamp. The bed was uncomfortable and the fittings especially in the bathroom were tired

Leisure Partner

6/10

Pleasant

28 Sep 2023

Martin

Travelling as disabled, I was surprised to find a step without a railing out of reception with no ramp offered.
What bright spark approved the plans to put all the walk in accessible bathr ooms on the first floor with no lift.? I would like a reply to this point.
It's not too late to make some of the ground floor bathrooms properly adapted.

Business Pet

6/10

Pleasant

18 Aug 2023

Suleman

quiet location. no breakfast

10/10

Exceptional

25 Jul 2023

Julian

It was very good value for money.

The restaurant was being refurbished so no food in the hotel only an outside snack bar.

Business Partner

8/10

Excellent

07 Jul 2023

Julie

The food van was great just needed the meals to be a little warmer
Staff great
Room was ok 2nd bedroom door could not be shut
Recommended Jaynes Pantry for breakfast was on the money

Leisure Partner

10/10

Exceptional

18 Jun 2023

C

Very lovely cheap stay!

Basic hotel, but with decently large room, clean and good bathroom. It was easy and quick to check in to the 24hr service on the desk. Flood-lit and monitored free car park. Free wifi.

Partner

10/10

Exceptional

09 Jun 2023

Tom

The room was comfortable, but a bit tired. It was very easy to hear other people outside the door, particularly in the early hours. Fortunately I’m someone who wakes and go straight back to sleep. The staff I dealt with were friendly and helpful. There were a number of dining options on site and locally. I thought the accommodation was good value for money and I will stay there again.

Leisure

10/10

Exceptional

27 May 2023

Anne

All the staff was very helpful and vey polite

Leisure Family

10/10

Exceptional

27 Mar 2023

Nonso

It was nice stay .

8/10

Excellent

11 Mar 2023

Marlone

March Stay

Really friendly and welcoming reception staff, who were willing to help out as much as they could.
Room was tidy and comfortable and good value for price point.

Friends_and_family Friends

8/10

Excellent

26 Feb 2023

David

Friendly and a brief car ride fro Gloucester centre

Business Self

8/10

Excellent

30 Jan 2023

Verified traveler

Reasonable stay with friendly staff

Helpful staff and comfortable enough stay with useful bar and food truck but the hotel condition is pretty average but reasonable price paid

Friends_and_family Friends

8/10

Excellent

07 Jan 2023

Martin

Fine

Fine quite and slept well

8/10

Excellent

12 Dec 2022

Julie

The room was freezing when we got there, the heater wasn’t working, moved to different room same problem, put a electric heater in the room, and gave a extra duvet, the one on our bed was very thin, the bed was very uncomfortable, the bathroom very cold, the breakfast truck was not available, like it says in booking, the staff are very helpful and polite, the dinner truck is nice good value,

Friends_and_family Family

4/10

Poor

12 Dec 2022

P

Dissapointed stay but friendly staff

Bed was memory foam very uncomfortable sheet and mattress protector kept coming off bed duvet cover had rip. Single glazed windows made room very cold no heating in bathroom, lovely sink in bathroom but had to use cup to fill kettle as couldnt fit under tap. Lots of cobwebs and paint bubbling on walls

Friends_and_family Family