Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

No 131

Cheltenham · United Kingdom

131 The PromenadeView location

9.0/10Excellent623 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Location9.6/109.6
Neighborhood9.8/109.8
Amenities9.0/109.0
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About No 131

Nestled in the heart of Cheltenham, No 131 offers a luxurious Georgian inn experience. Indulge in British cuisine at one of the two on-site restaurants, including the acclaimed 131 Restaurant, or enjoy room service during limited hours.

Unwind with a drink at one of the two bars/lounges, or relax on your private furnished patio. Each of the 36 individually decorated guestrooms features an iPod docking station, minibar, and LCD TV with satellite programming. Complimentary Wi-Fi and full breakfasts (available for a fee) add to your comfort.

The inn also boasts a nightclub, terrace, and convenient amenities such as a 24-hour front desk and multilingual staff. Just steps from Imperial Gardens and a short drive from Cheltenham Racecourse, No 131 offers a prime location for exploring the city's attractions.

Read more about this hotelShow less

With a stay at No 131, you'll be centrally located in Cheltenham, within a 5-minute drive of Cheltenham Racecourse and Imperial Gardens. This luxury inn is 0.2 mi (0.3 km) from Cheltenham Town Hall and 0.2 mi (0.3 km) from Parabola Arts Centre.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and Egyptian cotton sheets. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 2 weeks Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is a late-night destination on weekends, with live DJs playing until 3 AM. Guests should expect a high level of noise. Quieter rooms can be requested by contacting the property after booking.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 7 to 15 per person
    • Nearby parking fee: GBP 10 per night (98 ft away)
    • Early check-in fee: GBP 10 (subject to availability)
    • Late check-out fee: GBP 25 (subject to availability)
    • Rollaway bed fee: GBP 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Imperial Gardens 0.1 km / 0.1 mi
Statue of Edward Wilson 0.3 km / 0.2 mi
Cheltenham Town Hall 0.3 km / 0.2 mi
Parabola Arts Centre 0.3 km / 0.2 mi
Everyman Theatre 0.5 km / 0.3 mi
Cheltenham Playhouse 0.6 km / 0.3 mi
High Street 0.7 km / 0.5 mi
The Brewery Quarter 0.9 km / 0.5 mi
Cheltenham General Hospital 0.9 km / 0.6 mi
Cineworld Cheltenham 0.9 km / 0.6 mi
Cheltenham Art Gallery and Museum 1 km / 0.6 mi
University of Gloucestershire 1.1 km / 0.7 mi
Holst Birthplace Museum 1.2 km / 0.7 mi
Pittville Park 1.7 km / 1 mi
EV Charger Points Stadium 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Babysitting service
  • Multilingual staff
  • Terrace
  • Newspapers
  • Luggage room
  • Grill/BBQ
Show 7 more facilities & services
  • Bar
  • Restaurant
  • Meeting room
  • Nightclub
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    No 131

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    No 131

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    No 131

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    No 131

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST

    Photos are not available for this room type.

    No 131

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    No 131

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    No 131

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    No 131

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    No 131

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    No 131

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    No 131

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    No 131

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    No 131

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    No 131

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    No 131

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about No 131

9.0
Excellent
623 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
9.6 /10
Neighborhood
9.8 /10
Amenities
9.0 /10
100 reviews shown
6/10
Pleasant
29 Jun 2026
scott
The rooms were fine, but it’s more a bar and nightclub than a boutique hotel. After making the booking they sent a message informing us about the late night music which was not advertised in the description. I asked to cancel but they refused, and said they would allocate a quiet room instead. When we arrived they had downgraded the room type (no bath included as promised) and did not offer to alter the price.
Partner
10/10
Exceptional
27 Jun 2026
Kira
Bar staff were super friendly
Partner
10/10
Exceptional
26 Jun 2026
Alexandra
We had a lovely stay at 131. The room was fantastic, the bed comfortable, the location perfect and the staff were very helpful. Highly recommended!
Partner
10/10
Exceptional
13 Jun 2026
Jane
Absolutely stunning hotel, superb facilities and staff service, only place I’ll be staying in Cheltenham in future
Business
10/10
Exceptional
10 Jun 2026
Diane
131 The Promenade is in an ideal location to explore Cheltenham and the surrounding areas. Easy to get to and set on a lovely wide avenue. The Terrace restaurant has a good choice of meals, suiting everyones taste. Thre is also the splendid Kojo's restaurant which has an atmosphere reminiscent of the orient. The Gin&Juice bar is exactly that. Lively atmoshere and and endless variety of gins and cocktails
Self
10/10
Exceptional
30 May 2026
marilys
Loved this boutique hotel and the restaurant The Terrasse. Beautiful building and decor. Very well located in an elegant and convenient neighborhood.
Family
10/10
Exceptional
17 May 2026
Paul
Top as always
10/10
Exceptional
17 May 2026
Paul
Top as always
10/10
Exceptional
10 May 2026
aysha
Beautiful rooms and restoration, we had an amazing Sashimi dinner and explored the property and the town from a beautiful vantage point
Family
4/10
Poor
04 May 2026
Yu Chuan
There is a bar at the hotel that blasts music till really late at night. If u r looking for a quiet rest this is not the hotel for you.
8/10
Excellent
01 May 2026
Chris
Fantastic hotel, but you have to be prepared to meander through an assortment of corridors and flights of stairs to get to your room sometimes... Not always easy with no lifts available and when carrying lots of luggage. Rather than a business stay, might be better for a romantic night away. Both restaurants are exceptional.
Self
8/10
Excellent
23 Apr 2026
Graham
Good location.
Partner
2/10
Poor
20 Apr 2026
Steve
Not sure where to start, I know 131s well as go there a lot with friends. Took my wife to Cheltenham to meet some friends and thought we'd book a plush room and treat her. Bathroom was lovely with a double shower, room didn't feel like the superior room at all, not much room there. I wondered why the ear plugs were by the side of the bed, I thought it was for consideration....

My wife went to the bathroom and couldn't get out without me pushing the door (room 26). There were stains on the sheets. We got back in at about 2am and tried to sleep, I couldn't work out which of the 4 air conditioning units could turn the room down from 25 degrees. Eventually I turned them off and opened the windows, we were woken up every 15 minutes by a noise that sounded like a coffee machine (that didn't work, other than a dribble btw). The noise was the wine fridge which had been left open (not by us!). When we closed it, after waking up about 5 times, we were still woken up by it recalibrating, eventually I turned it off at the plug.

When we finally got to sleep the seagulls woke us up through the open window (see a/c comment), and then the recycling of loads of glasses woke us up again.

When I complained, I was not offered an apology or any sort of compensation, just a \"thanks for the feedback that helps us\", yes, however, it didn't help me. What a frustrating experience in what was a well marketed and highly reviewed hotel.
Partner
8/10
Excellent
19 Apr 2026
Charlotte
Love the bed and the bathrooms. Breakfast was unfortunately not included so didn’t have a chance to try it. Cheltenham was great - unfortunately the hotel is a nightclub at night and the noise was incredibly loud. I wish the check in staff had advised of the loudness and offered to move us. We were given the “Expedia room only” so I imagine it was louder and smaller than the pictures online because we didn’t book direct, which is unfortunate. I feel hotels shouldn’t discriminate when being booked using a third party site, especially at the price point of this hotel regardless of booking direct or third party.
Partner
10/10
Exceptional
11 Apr 2026
Sara
Lovely hotel, pleasant staff. Good bar downstairs & lively gin & juice
Partner
10/10
Exceptional
29 Mar 2026
Christopher
All amazing weekend
Partner
8/10
Excellent
10 Mar 2026
Tim
Lovely hotel close to the best of Cheltenham. Our only regret was that we got to stay for one night and the residents bar closed quite early. The basement bar was open late but open to nonresidents, so was very busy on a Saturday night!
Friends_and_family Friends
10/10
Exceptional
03 Mar 2026
Barbara-Jane
Love this hopte. Great location and beautiful property with abundant food and social spots on site.
Partner
8/10
Excellent
12 Feb 2026
MARIA
El cuarto y el baño me encantaron. Tiene una cocina pequeña, una salita, balcón; es muy agradable, moderno y cómodo.

La razón por la cual no pongo cinco estrellas es porque el staff no me pareció amable. No están entrenados para hotelería. No saludan, no ayudan, no son hospitalarios como caracteriza a los mexicanos. Y aunque el desayuno está incluido y se sirve en el rooftop, que es muy agradable, las señoritas que atienden no son amables ni comunicativas, y tampoco están entrenadas.

Una de ellas estaba comiendo y cocinando al mismo tiempo. La única persona amable y risueña fue Adel.

Por lo demás, me gustó el hotel. Tomar en cuenta que hacen limpieza cada 7 días, y si quieres que limpien diariamente, es un servicio pagado
Leisure Self
10/10
Exceptional
30 Jan 2026
Thomas
Great staff, lovely room, great food - all good 👍
4/10
Poor
24 Jan 2026
Philip
I checked in and told reception my car was parked in front of the hotel, I gave my registration plate and they told me parking was valid until midday the following day. The next morning I found I had a parking ticket on the car. When I went back in to the hotel they told me that in front of the hotel was not covered. I informed them I was not told this when I checked in, even though I had said where I was parked and neither was I shown the map of valid parking areas which was now being shown to me. They didn’t offer to pay the fine and seemed sceptical that I was not shown the map or told that in front of the hotel was not covered. I felt offended that they doubted what I said. Why would I have parked there if I had been informed of this? An upsetting experience badly handled
10/10
Exceptional
21 Jan 2026
Matthew
Lovely hotel with lovely staff
Business
4/10
Poor
02 Jan 2026
Oliver
The staff were rude and unhelpful. We booked breakfast to host some friends and then when we went to the restaurant they claimed they had no knowledge of the booking they left us to make shift a table and then informed us they had no hot drinks/ smoothies or pancakes! We had intended to book the restaurant but after that experience we went elsewhere. They reluctantly provided room service one evening but again it was begrudgingly. Massively underwhelmed
10/10
Exceptional
02 Jan 2026
Charis S
The hotel and the room are beautiful and the staff are great. Food was excellent. Parking included was appreciated. The bed wasn’t the most comfortable for my preference of a softer mattress and no additional mattress topper was available when asked.
Business_and_leisure Self
10/10
Exceptional
16 Dec 2025
Thomas
The room was very clean and the bed comfortable. The staff were all very helpful and friendly. The bar under the hotel is definitely one to visit.
Leisure Partner
8/10
Excellent
14 Dec 2025
Gemma
Amazing room and facilities, easy check in and friendly staff.
However it is incredibly noisy at night time (which the hotel do pre-warn you about and supply ear plugs) so if you’re someone who can’t sleep with background noise then this is definitely not the place for you.
Leisure Partner
10/10
Exceptional
10 Dec 2025
Robert
Fantastic stay. Have stayed lots of times.
Partner
10/10
Exceptional
09 Dec 2025
Francesca
Lovely comfortable room that was a fantastic base for our trip.
Friends_and_family Family
8/10
Excellent
08 Dec 2025
Ellie
Overall stay was perfect. Parking was easy to access. Check in was smooth and room was cosy and clean, decorative to a high standard. Room was a little too warm, had to sleep with noisy aircon on. Feeling very festive around the restaurant and bar, lovely to see.
Partner
10/10
Exceptional
06 Dec 2025
Hannah
Beautiful room and great restaurants
Partner
10/10
Exceptional
03 Dec 2025
Alexandra
Loved my stay and the room was INCREDIBLE
Friends_and_family Family
10/10
Exceptional
03 Dec 2025
Lisa
Yes
Partner
10/10
Exceptional
27 Nov 2025
Isabelle
The hotel was very unquie, I felt very comfortable and relaxed. The room was breathtaking and the fine dining was so beautiful. Will definitely stay again.
Business Self
10/10
Exceptional
11 Nov 2025
Ian
i would stay again
Business Self
10/10
Exceptional
31 Oct 2025
Cheung
Amazing hotel
Leisure Partner
10/10
Exceptional
25 Oct 2025
Ana Luisa
Amazing and beautiful hotel
Leisure Friends
10/10
Exceptional
23 Oct 2025
David
This is one of the best places I have ever stayed at and I've stayed in a lot.. The room was a lovely place to rest, the double rainfall shower was just great. The pillows and bed linen were soft & dreamy.. Loved every minute, so good to be so close to the Gin & Juice bar which is part of the hotel.. Amazing Gins, Rums and anyother drink you could think of. Parking was easy and very close to the hotel - Overall amazing.. Ohhh forgot to mention just how good the staff were.. Thankyou we will return.
Leisure Partner
8/10
Excellent
20 Oct 2025
Michele
The hotel is beautiful. Rooms are super stylish with lots of little nice touches. Super comfortable beds with a million enormous pillows. Slept well. Great decor everywhere and super friendly staff who couldn't have been more helpful. But, this is not a quiet hotel. The street noise and the bar noise are intrusive. We stayed at the weekend so revving cars/revellers shouting and singing/music etc. were very noisy. Our own fault for choosing a city hotel for a weekend away but it was pretty bad and did affect our experience. Not the hotel's fault though. Just something to keep in mind.
Also just one more point. The rooms are obviously designed to be moody/sexy spaces, but there needs to be some adjustable lighting for putting on make-up/getting ready etc. The bathroom lighting was especially poor. Would have been great to turn up the lighting for getting ready, and then turn it down when done. Nothing worse than half light for putting your mascara on!
Leisure Partner
10/10
Exceptional
13 Oct 2025
samantha
The first night was a disaster with a room the size of a shoebox and a very long, narrow, metal spiral staircase downstairs to the bathroom which had a door that opened directly onto the corridor. This was room 35. However, despite the hotel being full, the following day we were moved to a delightful and much more suitable room and were very happy with our stay after that.
Leisure Partner
10/10
Exceptional
09 Oct 2025
Samanda
Very lovely rooms and centrally located!
Leisure Friends
8/10
Excellent
03 Oct 2025
Ryan
Good parking.
Nice hotel.
A little noise from the bar.
Breakfast was lovely but the tent set up is a little strange.
10/10
Exceptional
24 Sep 2025
Bryan
Beautiful premises and lovely, friendly Staff. Great Japanese Restaurant too.
Business Self
10/10
Exceptional
10 Sep 2025
Claudio

Great location beautiful room

Beautiful well equipped room with great fixtureshower and bath amazing
King bed amazing
Parking included
Great location 👌

Expensive
Business
10/10
Exceptional
07 Sep 2025
Louise

Birthday Bash.

To celebrate my daughters 40th birthday in Yoku Bar, stayed in Room 1….elegant, comfortable and quiet.
Partner
10/10
Exceptional
02 Sep 2025
Claudio

Pricey luxury Victorian experience

Room was lovely
Bathroom was amazing
Bed was huge super king and all one matress with supremely sumptuous sheets and cushions
No desk to work on but i guess this victorian experience isnt for business.
Pricey when considering Queens Hitel is across the road
Business
10/10
Exceptional
01 Sep 2025
Patrick

Wow a great find!

Fantastic last minute stay for our joint 60th Birthday.
Loved the double shower and double ended slipper bath!
Bed was SO comfortable.
Fantastic bar and eating areas.
We will be back
Partner
10/10
Exceptional
31 Aug 2025
Mark

Superb stay!

Absolutely superb hotel and complex. The rooms and service first class, the Japanese restaurant 10/10 and the bars, terraces, drinks also brilliant. Literally can’t fault this place. Will be back again soon
Partner
10/10
Exceptional
20 Aug 2025
Lauren
Beautiful restaurant, bars, and gardens all over. Very unique property. Well decorated.
Leisure
10/10
Exceptional
20 Aug 2025
Cerys

Stunning hotel with lovely staff

Had a lovely warm welcome at check in. He explained where to park, showed us to our room, which was absolutely beautiful. The room definitely had the wow factor. The toiletries smell wonderful! I felt very pampered after using them. There is complementary tea and coffee. The room was the perfect temperature. It is a short walk to the Town centre approximately 5/10 minutes.
No 131 is a beautiful hotel in a lovely location, it definitely had the wow! factor for me and we would definitely stay again. The staff were friendly, welcoming and helpful. I would highly recommend a stay here.
Thank you for a wonderful stay.
Partner
10/10
Exceptional
13 Aug 2025
Anthony
Great hotel , my room was spacious and great amenities in the room
Business Self
10/10
Exceptional
10 Aug 2025
Karl

Great Stay. Highly recommended.

We had an amazing stay at this wonderful Hotel.
The staff at the No 131 Terrace were very friendly and helpful.
The bedroom and bathroom were amazing.
Partner
10/10
Exceptional
27 Jul 2025
John
Beautiful!
Leisure Family
10/10
Exceptional
23 Jul 2025
Mark
Beautiful spacious room and bathroom, tastefully decorated with all modern amenities.
Business_and_leisure Partner
10/10
Exceptional
22 Jul 2025
Michael
Beautiful Room
Leisure Family
10/10
Exceptional
12 Jul 2025
thierry
Nice vintage-style room with all comfort. Nice outdoor restaurant.
Leisure Family
10/10
Exceptional
08 Jul 2025
Sukhwant
Love staying here!
10/10
Exceptional
03 Jul 2025
Jane
Beautiful stay with amazing staff and food set in the heart of Cheltenham
Business
2/10
Poor
02 Jul 2025
Andrew
On arrival was upgraded from family room , slightly reluctantly but I pointed out I should get an upgrade. They agreed and showed me to my room and gave me key card. When I return a little later the card didn’t work and I could hear people in the room. Someone had turned up and requested the room and they gave it to them. So unprofessional. The appropriate thing to do would be to tell them the room had been given to another guest. But I guess ethics go out the window when money is involved.
Business Family
10/10
Exceptional
27 Jun 2025
Hilary

Really comfortable room

Amazing comfortable beds! Beautiful room and property, very charming
Partner
8/10
Excellent
15 Jun 2025
Hala
This is a beautiful boutique hotel set in an excellent location in Cheltenham with a lovely restaurant and gin bar on site !
One of our favourite places in Cheltenham.
Just disappointed that we were put in an attic eaves room which was quite small and difficult to get to with all our luggage .
Given we’d booked a Deluxe room for 4 nights we had expected to be given over of the many charming rooms on the first floor overlooking the Promenade .
Leisure Partner
10/10
Exceptional
03 Jun 2025
Samantha
Was as good as the last time i stayed. The toiletries, and facilities are great, and the bed is extremely comfortable.
Business
10/10
Exceptional
31 May 2025
paula
Beautiful hotel great food , loved the decor - just lovely we will be back !
2/10
Poor
30 May 2025
Mary

Nice hotel but not if you are elderly/didabled.

This hotel is not very caring with the elderly or disabled. Young lad never offered to carry my 91 year old, disabled, partially sighted mum’s bag.
At 9:40 in the evening we were advised that the bar was shut and we had to go to an outside bar, which was pretty impractical with my elderly mother. The alternative was to pay £5 to get someone to get us a drink from the bar. I have no idea why they couldn’t have seen the situation and simply offered to get us a drink (2 oranges juice and lemonades were all we were asking for)
Then in the room the TV didn’t work. Someone tried to fix it for over an hour, but failed and in the end at 11pm I had to suggest they leave as mum was pretty tired by then
At checkout no offer of compensation was offered other than a cup of coffee (I don’t even drink coffee)
The whole stay was ruin and the staff don’t give a dam about you unless you are young fit and healthy.
Friends_and_family Family
8/10
Excellent
06 May 2025
Gary
Great location, Room was very spacious and comfortabled. Gin & Juice bar is lovely especially on a sunny day. Did not have any food during our stay.
Leisure Partner
8/10
Excellent
02 May 2025
Geoffrey

131 Cheltenham

Good stay. Room was small but clean and quirky in a good way. The draw back was there were a lot of narrow stairs which as we are in our sixties was a chore to climb. Staff took our suitcases up and down which was a big help.
Friends_and_family Family
10/10
Exceptional
28 Apr 2025
Martin

Excellent location and great service.

I’ve stayed here before and I feel that it’s the best hotel in Cheltenham, lots of character and great bars and restaurants on site. The staff were extremely friendly and helpful, especially Valerie, who showed me round and offered me a choice of rooms.
Friends_and_family Friends
8/10
Excellent
25 Apr 2025
Paul
Very comfortable and stylish
Leisure Partner
10/10
Exceptional
24 Apr 2025
Yogita
The staff are incredibly helpful, always on hand to answer any questions or offer any help. The hotel is just simply stunning inside and out. The location is absolutely perfect if you want to take a walk around town and there’s also the convenience of the restaurant and bars within the hotel too. Our stay was just perfect. We’ll definitely be back for longer this time. We would highly recommend to anyone thinking about booking!
Leisure Family
10/10
Exceptional
05 Apr 2025
Angela
Loved the decor and the high ceiling made the room very airy. Very comfortable bed and pillows. Highly recommend for comfort and position in town. Would stay again.
10/10
Exceptional
08 Mar 2025
Graham

Booked & checkin in 10 minutes!

Met some friends in Cheltenham, decided for an improv stay over as it was going to be a late one. Booked online and 10 minutes got the key for the room. This has been the 4th tim in 12 mo ths we have stsyed at this hotel and it is our go to. Super friendly staff, easy parking, ce trally located and the hotel has an amazing bar! The rooms are always well maintained and nicely decorated.
Partner
10/10
Exceptional
28 Feb 2025
Angie
Beautiful hotel, room was faultless - Beds comfy, products divine! Will be revisiting
Friends_and_family Friends
10/10
Exceptional
19 Feb 2025
Verified traveler

Lovely hotel

Great one night stay. Very clean and full of character.
Partner
10/10
Exceptional
19 Feb 2025
Clare
Love this hotel! Cannot recommend highly enough...
8/10
Excellent
08 Feb 2025
clare
Lovely clean room and hotel.
Quite noisy!
Expensive room rate to not include breakfast and a shame to only have breakfast in a marquee!
Leisure Partner
10/10
Exceptional
29 Jan 2025
Verified traveler

Will stay here again

I loved this hotel. Its quirky, but in a lovely way. And i was lucky to be upgraded, so i had a suite with a separate shower room and a roll top bath.

The selection of wines/drinks/snacks in the room were of good quality, and whilst i did not consume, due to work commitments, i would in the future.

The restaurant attached served lovely, locally sourced food at a reasonable price.

And the location of the hotel meant you were walking distance into town, and 20 minutes walk from the train station. I will stay here again.
Business Self
6/10
Pleasant
26 Jan 2025
Lee

Weekend break

Booked in advance for a weekend away for Cheltenham Races Trials day in January. Stayed over on a Saturday night, and although we were warned about the late night bar/club underneath the hotel our room was directly above this and did impact our level of comfort when trying to sleep!
Maybe the hotel could invest in some better sound proofing to minimise the impact of this? Otherwise room was nice, but slightly cramped. Service was excellent and they had us checked in earlier than expected which was a great bonus!
Partner
10/10
Exceptional
05 Jan 2025
deborah

Fabulous 2 day stay

We have a lovely 2 date stay, we had a basement room and beautifully decorated.
The Terrace and Gin&Juice were fantastic for dinner and drinks

Breakfast and dinner were both delicious
Partner
8/10
Excellent
28 Dec 2024
Helen
Lovely room and enjoyable stay
Self
10/10
Exceptional
24 Dec 2024
Michael
Magical.
Leisure Partner
10/10
Exceptional
07 Dec 2024
Katie
Lovely hotel and great service
Leisure
10/10
Exceptional
04 Dec 2024
Graham

Perfection is 131!

Another outstanding stay, 10/10! Keep up the excellent work!
Partner
10/10
Exceptional
01 Dec 2024
Corinne

Beautiful

Absolutely stunning boutique hotel, rooms amazing, bars classy and the terrace restaurant was great. Will be back soon!
Partner
10/10
Exceptional
23 Nov 2024
Christine
Lovely room with a view of a beautiful stone church. Excellent amenities in room. Room service provided us with a delicious breakfast. Very comfortable bed with a selection of pillows.Very gracious staff.

There are some stairs you must climb to enter the building. Staff will assist you if needed.
Leisure Partner
8/10
Excellent
18 Nov 2024
Julie
A great hotel spoilt by very obnoxious people in the bar and restaurant
They needed throwing out as they ruined the good food and lovely staff
Leisure Partner
10/10
Exceptional
09 Nov 2024
Matthew
By far the nicest hotel I’ve stayed in, we had a king size bed which was stunning and there were 2 different really cool bars which we tried. The staff were friendly and both bar tenders in particular really looked after us. We want to come back again.
Partner
10/10
Exceptional
19 Oct 2024
Jack
Strange setup with a bathtub in the center of the room, but everything else is very good.
Business
10/10
Exceptional
16 Oct 2024
Caroline

Excellent hotel

Friendly and welcoming on check in, room was ready early and was absolutely gorgeous, such comfortable bedding and room had everything we could possibly need and more.
Partner
10/10
Exceptional
06 Oct 2024
Dorothy

Great Boutique Hotel

Great lication. Loved the very unique rooms and The Gin & Juice Bar
Friends_and_family Friends
10/10
Exceptional
30 Sep 2024
Alexander
Lovely room!
Leisure Partner
10/10
Exceptional
23 Sep 2024
Nicole
We stayed for one night for a quick stop by in Cheltenham and were totally drawn to the stylish and luxurious finish of the hotel. It’s a super cool destination right in the heart of Cheltenham with a real vibe over the weekend in its bars and restaurants.
We opted for the smallest room type (cosy) which was beautifully decorated and kitted out with premium bedding and quality products. Although the room was sufficient for a night, our main comment was that there were not enough surfaces to put things on especially for two people and it was a little too compact.
The staff were really helpful and we enjoyed being able to order breakfast to the room from the restaurant.
Overall, we would stay again but probably upgrade to a better room.
Leisure Partner
10/10
Exceptional
13 Sep 2024
gemma

Beautiful hotel

This hotel is stunning.
I always generally book thought hotels.com but do feel you get preferential treatment if you book direct with this hotel and now no for next time.
I booked the second room option up and it said separate bath and shower but there was no bath in our room.
Partner
8/10
Excellent
12 Sep 2024
Jerold
The room was amazing. Ceiling was at least 12’ high. Unfortunately, there were two problems with the room: it smelled musty and the toilet (a Crapper) did not flush well. By the way, the shower was incredible.
Leisure Family
10/10
Exceptional
08 Sep 2024
Verified traveler
Incredible stay in such a lovely room, lots to do in the area too for nice drinks/dinner/walks
Partner
10/10
Exceptional
27 Aug 2024
Verified traveler

Utterly Fantastic

Absolutely Incredible Stay. We visited No 131 for my wifes birthday. As we arrived anc checked in the staff were so welcoming and carried out bags to our room. We went for the deluxe double and it was gorgeous. An old building but very stylish and clean. The weather was very hot when we visited and there was an aircon unit in the room which was a fantastic thought.

We also ate at the restaurant there and the food was phenomenal, one of the best meals we have eaten. The staff were so knowledgeable and helpful, food and drinks were great.

Will definitely be coming back and use this hotel and whole venue for special occasions.
Partner
10/10
Exceptional
24 Aug 2024
Craig

Great hotel, great staff - rooms not as described

Lovely hotel, very disappointed with room. Room not as described on Hotels.com
Partner
8/10
Excellent
21 Aug 2024
Mr JULIAN
The attic bedroom was difficult to access and claustrophobic. The staff were excellent and alternatives were found. Dinner was most disappointing and one plate was returned uneaten. Perhaps we were unlucky !
Leisure Partner
10/10
Exceptional
19 Aug 2024
Graham
Excellent hotel right in the centre of Cheltenham
Leisure Partner
10/10
Exceptional
18 Aug 2024
Natasha
Great stay always!
Leisure Friends
10/10
Exceptional
15 Aug 2024
Katherine

Thank you!

A really comfortable stay for our baby moon. Extra pillows as requested. Amazing bar and restaurant. I’ll have to come back for the sushi, post baby.
Business Partner
10/10
Exceptional
14 Aug 2024
Verified traveler

Friendly staff and great location

Friendly staff, great location and really useful info sent through in advance. The hotel also called beforehand to check we had parking info and if we had any questions. Room was well resourced (we even had a hair diffuser attachment to the hairdryer!)
Partner

Location & surroundings

No 131
131 The Promenade, Cheltenham, United Kingdom

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

No 131

133 hotel photos