Old Manse Hotel By Greene King Inns

10/10

Exceptional

13 Jul 2026

Joan

Polly was amazing. So helpful and sweet. Registration went smoothly and staff very helpful. Loved the hotel, so quaint-just what we wanted.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Sarah

Beautiful location, very helpful staff and delicious breakfast. I strongly recommend.

Friends

6/10

Pleasant

05 Jul 2026

David

Very welcoming and helpful staff. The hotel is in a brilliant spot right in the middle of the village. The car park is small and works on a first come first served basis. The hotel itself is basic but does the job adequately. It could do with a refresh as it was very \"tired\" in places. Breakfast was plentyful with lots of choice. It was expensive for a one night stay but I suppose it's the location puts a premium on the price.

Friends

8/10

Excellent

24 Jun 2026

Roy

Breakfast was very good
Room was good
Bathroom good

Partner

6/10

Pleasant

16 Jun 2026

Richard

In general the whole pub and tge rooms are in need of refurbishment. The room was clean, the bed comfortable but the bathroom is very small (shower door only opens 60% as the basin stops it opening further).
As mentioned, the state and general condition of the decorators is in serious need of refurbishment with chipped plaster and paint everywhere you look and carpets in the public area and stairs heavily worn and soiled. Plus points are the staff, location and, for the area, price.

Self

6/10

Pleasant

24 May 2026

Nigel

Dinner at the hotel was underwhelming.. Very standard pub grub and we had to get our drinks from the bar. Karaoke just outside the hotel went on until 11pm. But breakfast was much better - definitely gets a very good.

Friends

8/10

Excellent

19 May 2026

Stuart

We arrived to find the main restaurant was being refitted after a major flood from a burst pipe but the staff coped well and it didn't impact are stay at all. In general the hotel needs a bit of TLC but the bed was clean and comfy which was all we really needed for a night.

Partner

4/10

Poor

11 May 2026

Karie M.

Avoid - the company that owns doesn’t put money back into this property. Run down dive.

Great staff though!

Family

10/10

Exceptional

25 Apr 2026

James

Excellent location!! The pub is fantastic as was the breakfast. Rooms are small but this is the UK.. the queen size bed was very comfortable. Excellent TV too!
Highly recommend!!!

10/10

Exceptional

05 Apr 2026

John

Excellent location and everything in walking distance could not fault the hotel staff always happy to help.

Partner

10/10

Exceptional

29 Mar 2026

Lisa

Was very quaint, the staff was very nice

Self

4/10

Poor

28 Mar 2026

Donald

Room superficially clean, but mildew in shower and on window; bed old and only marginally comfortable; TV wasn't working initially (but I fixed the cable attachment). And for that I paid £155 ! Not worth half that.

Partner

10/10

Exceptional

18 Mar 2026

Tracy

Property is n great location
Welcoming to pets
Room lovely, food and drink lovely, staff welcoming and helpful
This is an old building hs loads of character
Loved the area. Would definitely stay here again Thank you x

Partner

6/10

Pleasant

12 Mar 2026

Terry

I expected a better selection of ales in a Green King pub. At least their own GK IPA.

6/10

Pleasant

08 Mar 2026

John

Bar closed at 10pm, noise from outside, and other guests at night and cleaners in a morning.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Angie

Staff were lovely, very friendly and helpful.
Hotel is in a great location, right on the river. Had an evening meal and breakfast there and the food was very good.
Room was ok… bed was very comfortable. The bathroom was a bit shabby… paint peeling off the walls, lots of black mould on the bottom of the shower door and it smelt of damp, probably due to the poor drainage of the shower.

4/10

Poor

08 Dec 2025

Michael

Room not clean

Business

10/10

Exceptional

02 Nov 2025

david

Great large room bed very comfortable service veru good

Partner

4/10

Poor

15 Sep 2025

Robin

The hotel is a dump. Filthy carpet, dank, cramped bathroom. Bed was fine, sheets seemed clean. What I would expect from a cheap hotel in a developing country Spend a bit more for something better.

8/10

Excellent

14 Sep 2025

Wendy

Could do with a bit of tlc but clean and comfortable

Leisure Partner

4/10

Poor

11 Sep 2025

Tracey

Not a nice stay due to hotel room !

Great location and really lovely staff but the hotel rooms were at best shabby and not terribly clean and at worst simply horrible
The pub was nice and decorated pleasingly and the food was good
Could be a great place if they do something with the bedrooms and bathrooms
Would not recommend as a place to stay

Friends_and_family Friends

10/10

Exceptional

05 Sep 2025

Brenda

Beautiful location, helpful and friendly staff. Convenient to many areas. Great restaurant and bar as well!

Leisure

4/10

Poor

19 Aug 2025

Daniel

Room was dirty, after reporting shower was not operating, nothing was done. The hotel needs the rooms painting, new carpets, and stop hiding behind its an old building. Breakfast should have been included in the price of the room not pay extra for breakfast, it was not cheap to stay there.

Leisure Family

4/10

Poor

01 Aug 2025

Verified traveler

Room was very outdated and appeared to need a deep clean and a refurbishment,

The stair and corridor was very worn and had an old dirty smell about it.

I personally will not stay here again

Self

10/10

Exceptional

30 Jul 2025

Tarryn

We had an incredible 3 night stay. Our room, the service, the food, everything was perfect. We’ll definitely be returning in the future

Partner

2/10

Poor

27 Jul 2025

Matthew

Dirty small room.

Dirty small room. Arrived to a tiny car park, which was full and no where to park. Another guest came out and asked if we were staying at the hotel. We said yes, and the person said ‘I would stay somewhere else’ and walked off. We went into the pub and asked where we could park, one of the staff said ‘park on double yellow lines nearby, you’ll only get fined after 10am.’ Went up to see the room, last straw, it was small and dirty. We decided we couldn’t stay and left. Hotel staff wouldn’t refund any money when we requested compensation, although we never spent more than 5 minutes in the room. Looked like a nice area, pity about this hotel.

Partner

10/10

Exceptional

30 Jun 2025

Christina

Fabulous family reunion

Friends_and_family Family

6/10

Pleasant

28 Jun 2025

Jennifer

Room was terrible. However, staff and breakfast were fantastic. Area was beautiful.

8/10

Excellent

20 Jun 2025

Derek

The hotel is in the perfect area to explore Bourton. Staff was very good and the dinners we had in the hotel were very enjoyable

Leisure Partner

6/10

Pleasant

07 Jun 2025

Claire

The room was very small and not well maintained there was damp in the bathroom severe condensation on the windows and a feel of being neglected. The shower was luke warm and although I reported it, it did not improve. Breakfast was of a poor standard. The location was great and area lovely but let down by the hotel

Partner

8/10

Excellent

31 May 2025

Gary

Great location and the staff were so friendly and helpful

Partner

2/10

Poor

24 May 2025

Todd

Nice hotel just needs attention

Shower freezing or boiling hot and shower gead holder broke

Partner

8/10

Excellent

20 Apr 2025

Richard

Great location and good food, sensibly priced

Leisure Family

8/10

Excellent

17 Apr 2025

Verified traveler

Lovely stay, would recommend

Pros: Lovely cottage if you're looking for a quaint, cozy, inn experience. Cottage was clean and neat (except for the carpeting). Perfectly located, right in the town centre. Food was awesome, prepared well & tasty, lots of options. Hostesses/waitresses were very attentive, accomodating & helpful.

Cons: Carpeting was obviously old, worn and stained (really needs to be removed). No refrigerator in the room. Upon check-in I wasnt told that the restaurant would not be open to non-guests for breakfast and that there is a back door through which I should enter. This very little but important detail seems to be overlooked for guests who aren't staying in the main building. This, therefore, had me walking around the building trying to figure out how to get to breakfast, until I saw another guest exiting through said door.

Self

6/10

Pleasant

15 Apr 2025

Lisa

Tired. Needs upgrading. Room dingy and small. Bathroom far too small.

Leisure Partner

10/10

Exceptional

15 Mar 2025

Joanne

Beautiful village. Would highly recommend

Business Friends

10/10

Exceptional

26 Jan 2025

Jeff

Amazing!!

Fabulous hotel and great time in a beautiful village..

Partner

8/10

Excellent

16 Oct 2024

Linton

Very well suited for exploring the town

Leisure Partner

6/10

Pleasant

14 Oct 2024

julie

The property was very well situated the rooms were understanding small, but the room was nit as clean as i could have been. The breakfast was very good but some if yhe evening meals totally unacceptable. The jacket potatoes were served still frozen in the middle. The staff were very good and we were not charged for this meal. That being said it was still not good.

8/10

Excellent

26 Sep 2024

Stanley

Centrally located in a delightful British town.

Leisure Partner

8/10

Excellent

24 Sep 2024

Leigh

Great location in the heart of beautiful Bourton on the Water. It’s not plush, but you’re in an old building with lots of character.

Business

10/10

Exceptional

27 Aug 2024

Paul

Great Stay

Leisure Partner

8/10

Excellent

24 Aug 2024

David

Nice pub/hotel with excellent staff and parking, which is very handy in Bourton. The bathroom, and shower therein, was very small and was clearly added to the room some time ago.

Leisure Friends

2/10

Poor

17 Aug 2024

Colin

Never again

Overpriced and extortionate. Extremely tired to the point of run down. In ground dirty carpeting. Bathroom radiator rusted due to urine splashed contamination.

Business

8/10

Excellent

06 Jun 2024

Ian

Bourton with the Inklings.

Welcome was very good, the breakfast was served by a delightful team. The food was cooked well, its was hot and served on hot plates! Bed comfortable, bathroom needed a little TLC but everything worked.

Partner

10/10

Exceptional

29 May 2024

Kathy

Great location for the area. Close to transportation and hiking. The staff were all so helpful and kind.

Leisure Family

4/10

Poor

27 May 2024

Tessa

Great location.
The room, especially the bathroom was in very poor condition. Overall the hotel was grubby. Bathroom was very small and unclean, lights were rusty, paint peeling off.
Bedroom was right above the kitchen and the extra fit fan kept up awake. Went off around 11pm but was back on before 7am. Floorboards around the hotel very noisy so got woken up when other guests were moving around their room or in the corridor.

Leisure Partner

8/10

Excellent

23 May 2024

Martin

Great location and value for money

Great location. Clean and tidy room. Friendly staff. Lots of on street parking. Good value for money.

Note to business travellers, breakfast is served from 8am until 10am so if you need a relatively early start (as I did) you might have to give breakfast a miss.

Business

8/10

Excellent

17 Apr 2024

Alan

Value break

Room was a little small but compared to other accommodation it was value for money. Entrance smelled of damp but that was probably due to floods as it’s a stones throw from the river. Shower small and cramped but staff very helpful.

Friends_and_family Family

10/10

Exceptional

11 Apr 2024

Laurie

It is excellent value for money for what it is, an extremely old building maintained in it’s original condition.

Leisure

10/10

Exceptional

14 Feb 2024

John

Excellent

Lovely little hotel and place scenic

Business

8/10

Excellent

01 Jan 2024

Paul

Really nice little hotel in a very old building. Room was warm and comfortable but cobwebs all over the wooden beams on the ceiling look like they've been there for a long time. Hallway smelled damp & frosty.
Breakfast next morning was good and the staff were very friendly. Would recommend to anyone staying in the local area, the village is beautiful and well worth a visit.

Leisure Partner

10/10

Exceptional

20 Nov 2023

beverley

1 night treat

Fabulous welcome from staff on arrival and great service throughout our stay!
Obviously a bit dated in parts but that’s in character with it’s listed status .
Great location for the town with shops and restaurants all around.

Friends_and_family Family

10/10

Exceptional

18 Nov 2023

Jayne

Lovely cosy room, friendly staff in bar and restaurant
Would stay again

Partner

10/10

Exceptional

23 Oct 2023

Steve

Listen - I gave this Inn FIVE stars... not because it's a \"five star\" hotel, but because it is EXACTLY what I was expecting... but even better. It's an old Inn in England, so it has creaky floors and low doorways and small bathrooms... BUT IT IS THE MOST DELIGHTUL and quaint property. The restaurant was delicious for both dinner and breakfast. It's in the heart of everything in Bourton-on-the-Water.

Leisure Family

10/10

Exceptional

16 Oct 2023

Sarah

Great stay

Had a lovely stay, all the staff were friendly, service excellent and good food. Excellent local. Would definitely recommend and stay again.

Partner

10/10

Exceptional

07 Oct 2023

Andrew

Great people & stunning location

Leisure Partner

8/10

Excellent

06 Oct 2023

Tracey

Location was excellent to access Burton-on-the -Water. Easy access to the main attractions, staff were friendly and helpful. Property could use some updating; carpets and upholstery were worn. Free car park, but first come first served and space is very limited.

Leisure

10/10

Exceptional

20 Sep 2023

Susan

The staff were amazing. So friendly and helpful.

Leisure Partner

6/10

Pleasant

14 Sep 2023

Angela

I would love to give a good review for this hotel but we ended up staying in a small cottage around the back of the main building. It was clean but extremely tired and in need of major modernisation. I understand that we paid a premium for its location but considering the quality of the accommodation, I’m very surprised that they have such good reviews, especially considering the price we paid. I can only assume that this is down the quality of the food and not the accommodation.

Leisure Partner

8/10

Excellent

12 Sep 2023

Peter

Charming little hotel in a beautiful setting, with welcoming and hard working staff. Our attic room (two twin beds) was cute and surprisingly roomy. Only downside: the shower was squeezed into such a confined space that it was impossible to move without the shower curtain clinging to you, hitting your forehead on the shower head, and/or spraying all over the floor.

Leisure Partner

6/10

Pleasant

13 Aug 2023

Monica

The hotel itself could benefit from some modern decoration. The room was ok but needed a little more care with paint chips on the walls. The shower was nice but there were one or two mold patches there which you don't expect for the price. The wifi was frankly inadequate and needs improving. The food in the restaurant was ok for it's type and was tasty. The breakfast was nice although it took a long time to arrive. It would be better if we could serve ourselves with coffee or if the wait staff topped us up without having to request it.

Partner

10/10

Exceptional

07 Jul 2023

Jeselle

Loved our stay here! The view is amazing as it’s literally in front of the river Windrush. Lots of amazing restaurants. Loved the breakfast as well! The food is delicious. The room is clean and has the basic necessities.

Partner

2/10

Poor

31 May 2023

Clair F

We were very dissapointed by the rooms we were given. There had a bad smell and were dirty.(the photos are misleading) Their management seemed young and inexperienced. The best thing about this stay was the food and kitchen staff.

Leisure Family

6/10

Pleasant

15 May 2023

Martin

Property is in a great location but feels tired and dated. Food was fine. Staff were friendly and helpful enough, but something missing. Think it needs an update or something as just a bit bland.

Leisure Partner

8/10

Excellent

04 May 2023

Richard

Great position, comfortable but a very small room. Tiny bathroom and difficult to navigate and put basic bathroom stuff.

Leisure Partner

8/10

Excellent

14 Mar 2023

Richard

Good one night stay, could be excellent with some

Stayed here 1 night in January. Warm welcome from check-in staff. Location is obviously fantastic. We couldn’t park on site (only about 8 spaces) but were advised to park in the Royal British Legion for £3 a day and about a 5 to 10 minute walk.

Nice room, stylish decor, comfortable bed (slept well), and fairly sizable though en-suite very small and verging on unpractical; radiator right next to the toilet so you can burn yourself while you go, and the shower cubicle door opens outwards and hits the sink, can see this being a safety issue in future. When next refurbishing, consider expanding the size of the en-suite a little.

The main radiator in room 8 didn’t work. An electric radiator was provided as an alternative, but for over £85 a night I would expect all facilities to be in working order.

We had our evening meal at the hotel. The food was good for quality and portions, but this was an expectation since it is pricier than other pubs in Bourton.

Overall, a pleasant stay - thank you to all the staff that made it happen.

Partner

10/10

Exceptional

27 Feb 2023

Karen

Made really welcome, rooms cosy and clean, food amazing

Leisure Friends

10/10

Exceptional

14 Feb 2023

Jason

Nice hotel in the centre, could walk all around and didn’t need the car. Staff attentive and just a lovely old hotel.

Partner

10/10

Exceptional

18 Jan 2023

Verified traveler

Exceptionally helpful staff.

I was very comfortable during my stay. The staff were all very helpful. The breakfast was delicious and it was lovely to see the the log fire burning in the bar area.

Self

6/10

Pleasant

03 Oct 2022

MICHAEL

Perfect location

Ideal location right in the middle of Bourton, close to all the attractions.
Staff very pleasant and helpful.
Hotel would benefit from a refurb although it was clean and adequate.
Car parking is limited but we managed to find a space every day.

Friends_and_family Friends

10/10

Exceptional

20 Sep 2022

Paul

Great location, lovely staff

Partner

4/10

Poor

29 Aug 2022

James

No parking available, contrary to listing. WiFi connectivity is nil. Connection to “The Cloud” lasts for 45 seconds before it disappears. Then you have to reboot all over again.
Room is nice, clean, and funky. Low ceilings. Bathroom tub fixtures come off but go back on. Good hot water.

Leisure Partner

8/10

Excellent

28 Aug 2022

Gemma

Pleasant stay

Comfortable stay, nice staff. Not much parking so had to find some offsite but otherwise a pleasant stay. Beautiful area, some lovely tearooms nearby

6/10

Pleasant

23 Aug 2022

James

Not an Easy Place to find - nightmare parking!

The hotel is not easy to find and parking is even more difficult. Even though we arrived at the start of the check-in 'window', all of the on-site parking was already taken and we had to park on the street which was some way from the hotel and carry our luggage a long way. The hotel then told us we could stay in the British Legion car park which was even further away. I'm not sure how official this arrangement was and we felt obliged to donate £5 to the charity.

Partner

10/10

Exceptional

06 Aug 2022

Verified traveler

Beautiful stay in a beautiful place!

We booked a room for 1 night, and were welcomed by lovely smiley faces and a beautiful chocolate box setting. Our room was on the top floor overlooking the river. Beautifully decorated and full of character with original features and a fab shower room. Booked in for dinner and breakfast and were not disappointed at all. A huge menu choice and the food was delicious!

A definite recommendation from us!

Partner

10/10

Exceptional

01 Aug 2022

Janet

FABULOUS WEEKEND STAY

LOVELY PLACE FAB FOOD VERY CLEAN STAFF VERY HELPFULL SITUATED OVERLOOKING RIVER IN AN IDEAL SPOT WILL GO BACK.

Partner

8/10

Excellent

14 Jul 2022

Christopher

We very much liked the outside eating area in front of the hotel, we were lucky enough to stay there when the weather was glorious so took full advantage of this.
Our bedroom was very small and very warm so not so comfortable.

Partner

8/10

Excellent

11 Jul 2022

Derick

Nice place to stay and dine at with frendly staff. Food and drink was great. Room was ok the shower wasn't the best with pressure and the shower head was broken so not the best there. I think it was slightly over priced for the stay.
The breakfast was good though. Overall it was a nice stay but I think a little over priced for what it is.

Friends_and_family Friends

10/10

Exceptional

21 May 2022

mark

Room small but clean the food at the hotel was excellent, this was not your ordinary pub food.

Leisure Partner

10/10

Exceptional

13 May 2022

Linda

Wonderful location for touring the town and other Cotswolds locations. The staff were friendly and helpful and the pub and food were great

Leisure Partner

10/10

Exceptional

29 Apr 2022

Verified traveler

Lovely few days away

Very friendly staff, clean room, good breakfast, also restaurant very good for evening meals, a great hotel for a few days stay

Partner

8/10

Excellent

13 Mar 2022

Jane

Useless toaster!!!

Room no.9 twin beds that were comfy but room was very small. Extremely noisy boiler? next to room. Restaurant table no. 22 very sticky. Toaster took forever to toast the bread...please invest in a new one!

Partner

8/10

Excellent

27 Feb 2022

David

Beautiful historic building, the bar and restaurant on the main floor were clean and the food was satisfactory. Found the rooms somewhat small but overall was a pleasant stay.

Business_and_leisure Family

10/10

Exceptional

10 Dec 2021

Simeon

Cosy and friendly

Beautiful old building with character, staff were very friendly and helpful.

Partner

8/10

Excellent

09 Dec 2021

Tracy

Cheap & Cheerful

The building itself was gorgeous, and right on the river with all amenities in walking distance. However the room was very basic but had everything in it for a pleasant stay. The radiator in the bedroom wasn't working but subsidised with an electric heater which warmed the room quickly. The staff were pleasant and the food great! Using my Blue light card had us 20% off the bill. I will definately return to a Greene King property.

Partner

10/10

Exceptional

02 Dec 2021

MARINA

We booked this hotel for a little family get-together booked three rooms. I saw all three of them they were small decorated nicely they each have the old world country charm, duck wallpaper, wood furniture.
Perfect location right on the water in Burton Next door to the vintage car museum.

Small car park at the back for guests
Bat and a restaurant downstairs
There is an outside patio but it was too cold and closed during November when we were there.

We took advantage of the bar and dinner and enjoyed both the service was fabulous the staff all seemed to be youngsters but very eager and
friendly & hard-working.

We would definitely stay here again the price was right, location is perfect it was warm and cozy everything you want in old world charm.

Business Family

8/10

Excellent

07 Nov 2021

John

Great location for exploring

Great location to explore Bourton On The Water by foot.

Cosy bar and nice dining room. good dinner and breakfast.

Nice cafes and restaurants in the area too.

Room was small but had what you would expect. Bed could do with an upgrade as was a little saggy in places but fine if you avoided them.

Would definately come back again.

Partner

8/10

Excellent

23 Oct 2021

Denise

Liked the lovely old building.
Could do with some tender loving care.

Leisure Partner

4/10

Poor

23 Oct 2021

Verified traveler

Put your price up and buy a new carpet!

The room was great, but the breakfast room was disgusting. The carpet made me feel sick, as did the scrambled egg.

Partner

10/10

Exceptional

02 Oct 2021

Kathryn

Lovely evenings stay

Lovely pub with restaurant
And food is delicious.
The staff were very friendly, & managed to get us a table at very short notice in the restaurant.
The room is cosy- it’s tidy/ clean and has everything you need. The shower could be a bit more powerful, but that’s personal choice.
Would highly recommend and can’t wait to return.

Partner

6/10

Pleasant

30 Sep 2021

Shirley

Right in the centre if bourton on the water.

Leisure Family

10/10

Exceptional

30 Aug 2021

Karen

good stay

Good little hotel but bar closed at 9.30pm. clean, good bed, good breakfast.

Partner

8/10

Excellent

13 Aug 2021

Verified traveler

lovely big room with great views in a super location.
Room very tired and could do with a revamp. Higher areas ie. tops of wardrobes and bed posts had not been cleaned for some time. Bath surround needs replacing. Mattress very uncomfortable and winter duvet was too thick.

Leisure Partner

8/10

Excellent

29 Jun 2021

C J C

Accommodation good, food not so

Room upgraded due to an issue with booked room prior to arrival. Was contacted prior to arrival so that was good customer service.
Breakfast sadly not the best. Bacon was pure grease and overcoooked, black pudding was barely cooked and almost raw in the middle. Wish I had opted for the continental option.

Partner

10/10

Exceptional

11 Jun 2021

S D R

Beautiful location, would return

Staff lovely and friendly, room authentic, comfortable and bijou (after all it reflects the age and history of the area, so unlikely to be extra large). Although all staff lovely, especially the breakfast staff, Hannah deserves a special mention.

Partner

8/10

Excellent

27 May 2021

Verified traveler

Lovely country property in a fantastic setting. Having recently just opened up some of the new staff were a bit rusty but nothing that bothered us. A bit of patience was needed at times but the stay was pleasant and comfortable. Food was good and very reasonable. Car park was limited but managed to get spaces in small car park.

Perfect location for a bit of Cotswold R&R

Leisure Family

6/10

Pleasant

20 Dec 2020

neil

Ok but much room for improvement

Nice hotel bathroom dated and small as was room got woke up at 7am with men working in the bar underneath our room not impressed with drilling etc.

Partner

6/10

Pleasant

11 Dec 2020

Verified traveler

Good for budget travellers. No frills rooms with essentials. Double bed was actually two twins pushed together so not very comfortable. With it being an older building, you will near the people in the next room. Staff were very friendly though.

Self

8/10

Excellent

06 Nov 2020

Lisa

Its a very old building so signs of wear however the staff were friendly & helpful - lovely to be able to have a cuppa in the room (lots of hotels not available anymore) so very welcome. Breakfast good & dinner too. Reasonable prices, get what you pay for

Leisure Partner