Name: Glan Aber Hotel
Address: Holyhead Road, S/N, Betws-y-coed, GB

10/10

Exceptional

23 Jul 2026

Peter Mark

Room was clean but stuffy due to heat, even with window open. A fan would have helped, and enabled closing the window to cut late night noise from outside. Staff were good and food was good. They were happy to allow me to leave my car on the hotel car park after checkout so we could go out for te mornimg

6/10

Pleasant

17 Jul 2026

Paul

Good experience room quite warm

Self

10/10

Exceptional

13 Jul 2026

Beverley

Great location. Lovely staff. Solo-traveller friendly.

Self

2/10

Poor

09 Jul 2026

Mike

The whole place is stinking dirty, matress? Expect springs in your back. Receptionist has attitude.
Food, I wouldn't bother. Very poor quality, hair in the orange juice. Table sauce is jacks happy shopper. Once you see this you know the quality of the rest of their goods is the cheapest range.
This has the be the worst experience I have ever had and I'm in hotels twice a month for work. Hotels .com scrap this off your recommendation.

Self

8/10

Excellent

03 Jul 2026

Stephen

Room was small but had everything I needed and was clean and well maintained. Everyone I encountered on the staff was very helpful and pleasant, the breakfast was good and, due to an efficient booking system was cooked to order, fast and not crowded. There were a couple of things about the bathroom, which was tiny, that I did not understand. The shower had no soap dish or anywhere to put the shampoo or body wash except on the floor. Very inconvenient to reach down in such a confined space. The mirror above the wash basin was small (maybe 10 x 12 inches). People of different heights may or may not have been able to use it comfortably. A taller mirror is needed. These things are obvious and inexpensive.

Self

10/10

Exceptional

29 Jun 2026

Claire

We enjoyed our stay at the Glan Aber Hotel. The breakfast we had each day was great. The staff are friendly and helpful. Our room was great and clean.

Partner

6/10

Pleasant

28 Jun 2026

Catherine Ann

We enjoyed our stay at Glan Aber as it was a good position and had parking. The hotel was a bit dated and needed brightening up.
Our room was clean and spacious- although the TV was rather small and high up. The staff were friendly and helpful.
Only one real moan - there was a strong doggy smell when you walked in

Partner

6/10

Pleasant

25 Jun 2026

Cavan

Limited parking to the rear, so I found somewhere on the street, and quite dated, I had no issues. Just a little glum.

Self

2/10

Poor

02 Jun 2026

Ian

Checked in to be tole the spa was closed due to maintenance, so I tried to book for the next morning to be told it doesn’t open till 12:00 when checkout is 11:00

Partner

8/10

Excellent

30 May 2026

Mark

Good parking and great location easy access to shops and pubs only negative I found was traffic noise

Self

8/10

Excellent

29 May 2026

Kar Kit Jeff

Convenient location with abundant shops, cafes and restaurants. Hotel staff are nice and attentive. On-site free parking available. Scenic areas nearby.

Self

6/10

Pleasant

27 May 2026

Howard

the hotel was fine, but kitchen staff at 6:30am banking about outside didnt help waking up guests

Self

6/10

Pleasant

06 May 2026

brian

Great

Partner

4/10

Poor

22 Apr 2026

Stuart

The hotel was run down, we checked in went to order a meal and was told the only thing left on the menu was a turkey roast dinner. The spa was a joke. the bedroom, had no working bed side lights or phone charging sockets. the TV did not have BBC!!!

Not a good stay.

I don't know how the room rate was justified, i feel let down as i use Hotel.com all the time and don't expect to find a hotel as bad as this on your web site.

Unhappy Stuart

Partner

8/10

Excellent

11 Apr 2026

Nina

Lovely little hotel with a good spa that you can book to yourself for an hour

Family_with_children

8/10

Excellent

29 Dec 2025

Richard

Really friendly staff and the breakfast’s were good too.

Self

10/10

Exceptional

13 Dec 2025

Debora

Everything and everyone were fantastic this was our second visit to the Hotel.

10/10

Exceptional

26 Oct 2025

Jason

Very friendly staff. Very clean room. Nice stay.

Self

10/10

Exceptional

25 Oct 2025

Kate

Great breakfast friendly staff, easy to park. Room small and basic but fine for price point. Matress was too soft for me so didn't sleep well with traffic noise too. However would stay again but would request a room at the side / rear.

Leisure Friends

8/10

Excellent

18 Oct 2025

Andrew

Comprehensive breakfast

Self

10/10

Exceptional

13 Oct 2025

Melissa

Spacious family room. Conv location in the village.

10/10

Exceptional

06 Oct 2025

Jonathan Christopher

Very nice

Self

10/10

Exceptional

20 Sep 2025

Claire

We have had a pleasant stay at the hotel. The breakfast was great and the staff was very friendly and helpful.

Leisure Family

10/10

Exceptional

25 Aug 2025

Kay

A good base for our short stay in Betsw y coed. Staff were friendly and we had everything we needed

Leisure Family

2/10

Poor

19 Aug 2025

Bryn

Tired and basic hotel

Very tired and outdated hotel with the absolute minimum comfort.

Friends_and_family Family

6/10

Pleasant

19 Aug 2025

Verified traveler

OK

Hotel staff were excellent, nice breakfast but hotel rooms are a bit run down and dated.

Partner

8/10

Excellent

17 Aug 2025

Laura

Room was fantastic. The hotel was in need of a tidy up. Reception is a mess, staff disheveled, driveway and parking were great, but you’ll run into workers in uniform and aprons smoking out the back door of the kitchen. Location was fantastic and walkable to the towns other hotels, pubs and shops. Skip the breakfast, even if included. Still a good stay.

Leisure Family

8/10

Excellent

11 Aug 2025

Duncan Peter

Good value for money. Comfy bed and good breakfast

Leisure Self

8/10

Excellent

28 Jul 2025

Verified traveler

Great little hotel in a good location with all necessary amenities.

Friends_and_family Friends

8/10

Excellent

28 Jul 2025

Richard

Nice and easy to get to and have used you before and will in the future.

Friends_and_family Friends

10/10

Exceptional

26 Jul 2025

Andy

Nothing not to like , it was so cosy, staff are friendly and helpful, always greeted with smile

Leisure Self

10/10

Exceptional

19 Jul 2025

Phillip

Great stay

10/10

Exceptional

10 Jul 2025

alexandra

Very welcoming staff, hotel is very clean and pleasant. Rooms were clean and a good size. Spa was lovely touch.
Breakfast is amazing and the restaurant was very good and reasonably priced. A brilliant stay

Friends_and_family Friends

8/10

Excellent

29 Jun 2025

Tai-Ying

Centrally located, very close to the train station. Nice staff and service. Good breakfast.

10/10

Exceptional

15 Jun 2025

Anne

Lovely staff

8/10

Excellent

10 Jun 2025

LYLE

Great location, good breakfast and lively bar

Leisure Partner

8/10

Excellent

03 Jun 2025

James

Great location, nice breakfast, nice bar, free parking and good free WiFi...just a bit outdated, especially in the rooms.

Friends_and_family Friends

4/10

Poor

27 Apr 2025

Karen

I foubd an anti-depressant tablet by the side of of bed , there is still rubbish under it. The room clearly had not been cleaned prior to my arrival. Nor did anyone bother to clean it after i reported finding the tabket, a chikd or oet ciukd have easily found and eaten it.The bathroom was full of black mould, the ceiling, the tiles and the shower cubicle need to be bleached and cleaned correctly, I have asthma and my travelling companion has COPD. We not expecting to find mould.
I fell in reception , tripped over some door stops, I reported to reception, was not asked how I was but offered some ice, no mention of an accident book to record the incident in. the door stops were still in same position the following day. Tge mattresses were extremely uncomfortable,
offering no support, sheets loosely on ved, not fitted, so moved about wgen slept in.A very disappointing and uncomfortable stay

Leisure Friends

10/10

Exceptional

14 Apr 2025

Robert

Homely hotel with great breakfast.

Leisure Family

6/10

Pleasant

11 Apr 2025

Thomas

Did the job, price was good, included breakfast was a nice touch.

Leisure Friends

10/10

Exceptional

22 Mar 2025

Yana

Nice staff , cosy room

My room was clean and cosy , it was good for single stay . Overall hotel is nice , friendly staff , good breakfast and fantastic dinner .

Self

10/10

Exceptional

15 Feb 2025

Elizabeth

Amazing for the price.

The hotel was very clean. The staff were lovely. The rooms could do with updating but for the price this hotel is amazing. The breakfast was really good.

Partner

6/10

Pleasant

03 Nov 2024

teresa

Hotel was cosy... but room could have done with a general update.
A double room. But two single beds thrown together. And bathroom had a horrible smell belive it was drain issue.
Food was ok.

Partner

10/10

Exceptional

30 Sep 2024

Claire

We was very happy with our stay at the hotel.

Leisure Partner

2/10

Poor

03 Sep 2024

Verified traveler

The accommodation offered both hotel and bunkhouse options which is misleading as this states it is a hotel. The bathroom was well-maintained, although the room was situated next to a fan and the bed was quite firm which made it very hard to sleep. The quality of the staff's service varied, depending on the timing of interaction.

Leisure Partner

10/10

Exceptional

31 Aug 2024

Andrei

.

Leisure Family_with_children

10/10

Exceptional

31 Jul 2024

Dawn

The staff here are lovely very helpful and kind the room we had was beautiful so spacious an big would highly recommend

Leisure Partner

4/10

Poor

12 Jul 2024

Dawn

Dissapointed

Sorry I don’t like leaving a poor review but !! My room was miserable solo room , window lock was broken so couldn’t leave on latch , the very small shower room wasn’t very clean , asked to have money back to leave but couldn’t as manager had gone on holiday !I was offered another room but that was worse , mouldy lamp shades /curtains. Crack in the sink , hair in the bath plug hole , furniture all shabby … lamps and kettle not working but got them fixed by a lovey handy man …some staff didn’t speak , others were lovely … glad to come home early

Self

8/10

Excellent

12 Jun 2024

John

Betws-y-coed stop off

We stayed tonight’s , it was a very good place to investigate Betws-y-coed .

Partner

10/10

Exceptional

09 Jun 2024

Geoff

Room was spacious and clean. Dinner and breakfast menu was good and represented excellent value. Staff friendly and helpful. Would recommend.

Leisure Partner

10/10

Exceptional

18 May 2024

Martin

Great location in the centre of the village. Very friendly staff made us and our little dog very welcome. Breakfast selection and quality was excellent so was the choice of food for evening meals.

Partner

6/10

Pleasant

09 Apr 2024

Geoff

No hot water

Leisure Self

4/10

Poor

28 Mar 2024

Malena

Hotel doesn't seem interested to cater to guests!

Me and my friend really looked forward to our stay after hiking and camping in rainy weather in Snowdonia. We booked specifically for the spa, so were beyond disappointed upon arrival, when we were told that we could not book a slot in the spa because all slots were being saved for GroupOn guests which had this feature included in a deal - but who might or might not even want to use the spa!

Despite there being free slots, we were not allowed to book one. I am absolutely appalled by this - hence the low rating. I think that if you have a deal on which prevents other guests to enjoy their stay fully, then send out an email and give us a chance to book elsewhere. After begging and getting a bit annoyed, the person at reception finally gave us a 5pm slot - only because some GroupOn guests had not arrived in time.

2nd disappointment: no hot water in the room, showered in freezing water.

The 3rd disappointment came when we wanted to book a table for dinner. At check-in we were told that we could decide re dinner later. At 6pm we tried to book at any time they had a table free, we were flexible. Only to be told that everything was fully booked. Surprised that a hotel doesn't do more than one sitting, we could see the dining room currently had plenty of room. But we ate elsewhere and came back just after 8pm. To find an abandoned dining room and a half-empty bar! Must've been a crammed hour of dinner service while we were away!!

Friends_and_family Friends

8/10

Excellent

08 Mar 2024

William

Nice cosy hotel

Friends_and_family Family

10/10

Exceptional

28 Feb 2024

Dominic

Climbing Snowdon

Very helpful receptionist must book ahead if you want to use the spa

Friends_and_family Family

8/10

Excellent

01 Oct 2023

Gordon

We had a lovely break here. Hotel is not new, but full of character, which I personally prefer over slick modern hotels, and the hotel is no more than 20 miles ish from everything to do in this area. Perfect.

Partner

10/10

Exceptional

20 Aug 2023

Paula

Lovely, spacious hotel with excellent, friendly staff. Would definitely stay here again!

Leisure Family

8/10

Excellent

24 Jul 2023

Sam

Lovely stay

Lovely stay. Friendly staff and, clean rooms and lovely bar and food.

A little dated rooms but all you need for a nice weekend away.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2023

Jean

Everything was as expected. We enjoyed our stay.

Leisure Partner

10/10

Exceptional

03 Jun 2023

Verified traveler

In the heart of town

We had a lovely stay in the center of town. Parking was a bonus!

Partner

10/10

Exceptional

27 May 2023

Ali

The second time of staying here. Although not wheelchair accessible the staff went out of their way to help my wife. Pleasant place to stay

Partner

8/10

Excellent

25 May 2023

Nick

Very pleasant staff and lovely location. Room was clean and bed was comfortable. We had our dog with us and the property is very dog friendly. Breakfast had lots of choice including a cooked breakfast (and an option to provide a sausage for the dog). Only very minor criticisms - breakfast starts at 8 - seems quite late for a weekday stay. The property is probably due a bit of a refresh but it certainly wouldn't stop us staying there again.

Leisure Pet

10/10

Exceptional

23 May 2023

Theresa

Our room was charming and comfortable and the breakfast was hearty. This was a great location to get to the trailheads to the summit as well as.many forest hikes. It was very convenient to the Sherpa bus stop to.take the bus to trailheads and to Caenarfon Castle. The only limitation was the small car park but there are several pay car parks nearby.

Leisure Family

8/10

Excellent

24 Apr 2023

Chloe

Nice place to stay, friendly staff.

Leisure Friends

8/10

Excellent

16 Jan 2023

Scott

Staff were very pleasant and helpful. The room i booked needed maintenance, so we were offered an upgrade to the suite, which was lovely and big.
Cleanliness was overall great, but i did find a couple of dog hairs on the bed.
The hotel bar was great and drinks prices were reasonable.
Would stay there again

Leisure Partner

10/10

Exceptional

19 Nov 2022

Kathryn

Weekend break with friends

Lovely clean room. Great breakfast and helpful staff.

Friends_and_family Friends

10/10

Exceptional

08 Aug 2022

Richard

The staff were friendly and helpful at all times. The evening meal we had were the best we have ever had, well cooked and presented

Partner

6/10

Pleasant

01 Aug 2022

Antoine

We stayed in the bunkhouse. It did the job, but not much more.
1. The room was tiny - not more than 1 person could stand at a time
2. The bunkhouse is behind the pub and parking lot and extremely noisy - we had to wake up early to go hiking and on both nights, it was impossible to sleep before midnight
3. The kitchen space is a bit pointless - there is no possibilty to clean dishes, no tap, and no common area where you can sit.

Friends_and_family Friends

4/10

Poor

10 Jul 2022

Tina

Easy location and staff very pleasant.
Unfortunately the housekeeping was not done and therefore dirty cups in room and no clean towels.
Although staff friendly and oblidging the hygiene could be worked up on.
No tongs to touch bread only your hands! The milk jugs bought out by holding the inside of the jug!
Very old and needs money spending g on it. Noisy on main road . Ivy growing into the windows.
Would not go again .

Leisure Partner

4/10

Poor

05 Jun 2022

wilma

There’s a damp smell on the corridor and it’s quite noisy whe you walk,squeaky floors.I was in the middle of havin a shower then there was no water at all.

Friends_and_family Family

8/10

Excellent

19 Apr 2022

Kashika

Great place to stay

Stayed in bunk house, rooms were clean, complaints were heard of and the staff was polite.

10/10

Exceptional

28 Feb 2022

liam

Excellent location, friendly staff and secure on site parking. Very dog friendly hotel. Excellent stay.

Self

10/10

Exceptional

01 Oct 2021

Mark

I stayed at this property alone after climbing snowdon. Easy check in, was made to feel very welcome at dinner despite the anxiety of dining alone. Enjoyed the bar facilities and jukebox afterwards. Lovely overnight staff. Breakfast was amazing. Would definitely come and stay here again, out of all 5 different hotels I stayed on my trip away this was the all round nicest.

Leisure Self

8/10

Excellent

20 Sep 2021

Verified traveler

More than adequate - a good night's sleep

An excellent middle-market choice: very friendly and comfortable and I would be happy to repeat the experience. My only concern was that they took my debit card although the stay was pre-paid.

Business

10/10

Exceptional

20 Sep 2021

Séamus Mac

Nice comfortable base for tired hill walkers.

Leisure Friends