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Waterloo Hotel Lodge

Betws-y-Coed · United Kingdom

Holyhead RoadView location

9.0/10Excellent866 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Waterloo Hotel Lodge

When you stay at Waterloo Hotel Lodge in Betws-Y-Coed, you'll be in a national park, within a 15-minute walk of Snowdonia National Park Visitor Centre and Betws-Y-Coed Golf Club. This hotel is 12. 8 mi (20. 6 km) from Mount Snowdon and 2. 6 mi (4.

2 km) from Swallow Falls. Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, a hair salon, and a reception hall. The front desk is staffed during limited hours.

Free self parking is available onsite. At Waterloo Hotel Lodge, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Make yourself at home in one of the 42 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Read more about this hotelShow less

With a stay at Waterloo Hotel Lodge in Betws-Y-Coed, you'll be in a national park, within a 5-minute drive of Eryri National Park and Lledr Valley. This spa hotel is 0.4 mi (0.7 km) from St Michael's Church and 0.5 mi (0.8 km) from Conwy Valley Railway Museum.

Make yourself at home in one of the 44 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles. The front desk is staffed during limited hours.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Welsh

    English

Nearby attractions

Lledr Valley 0.1 km / 0.1 mi
St Michael's Church 0.7 km / 0.5 mi
Conwy Valley Railway Museum 0.8 km / 0.5 mi
Eryri National Park Visitor Centre 0.8 km / 0.5 mi
Betws-Y-Coed Golf Club 1 km / 0.6 mi
Pont-y-Pair Bridge 1.1 km / 0.7 mi
Gwydyr Forest 1.5 km / 0.9 mi
Llyn Elsi 2.2 km / 1.4 mi
Zip World Betws-y-Coed 2.2 km / 1.4 mi
Conwy Falls 3.3 km / 2 mi
Swallow Falls 4.4 km / 2.7 mi
Eryri National Park 4.6 km / 2.9 mi
Ty Hyll (The Ugly House) 5.2 km / 3.2 mi
Gwydir Uchaf Chapel 5.9 km / 3.7 mi
Gwydir Castle 6.2 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 44
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Garden
  • Terrace
  • Bar
  • Restaurant
  • Meeting room
  • Indoor freshwater pool: 1
  • Sauna
Show 5 more facilities & services
  • Steam bath
  • Hairdressing salon
  • Breakfast
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Waterloo Hotel Lodge

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • LODGE SUPERIOR WITH DOUBLE BEDLODGE • SUPERIOR WITH DOUBLE BEDLOD.DB-SU

    Photos are not available for this room type.

    Waterloo Hotel Lodge

    LODGE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    LODGE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: LOD.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • LODGE SUPERIOR KING BEDLODGE • SUPERIOR KING BEDLOD.KG-SU

    Photos are not available for this room type.

    Waterloo Hotel Lodge

    LODGE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    LODGE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: LOD.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • LODGE TWO BEDSLODGE • TWO BEDSLOD.2B

    Photos are not available for this room type.

    Waterloo Hotel Lodge

    LODGE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    LODGE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: LOD.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • LODGE WITH DOUBLE BEDLODGE • WITH DOUBLE BEDLOD.DB

    Photos are not available for this room type.

    Waterloo Hotel Lodge

    LODGE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    LODGE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: LOD.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • LODGE SUPERIORLODGE • SUPERIORLOD.SU

    Photos are not available for this room type.

    Waterloo Hotel Lodge

    LODGE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    LODGE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: LOD.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Waterloo Hotel Lodge

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Waterloo Hotel Lodge

9.0
Excellent
866 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
9.6 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
26 Jul 2026
Ian
Hotel was really good. Very good location for exploring.
Only disappointed thing was rooms are very hot even with a fan, also room was roadside, which can be noisy.
10/10
Exceptional
25 Jul 2026
Cheryl
Lovely room, clean, friendly staff. Great pool/leisure facilities especially after a long hike. Thoroughly enjoyed our evening meals however breakfast was disappointing.
10/10
Exceptional
23 Jul 2026
RICHARD
Lovely setting
Partner
10/10
Exceptional
23 Jul 2026
MICHAEL
Very enjoyable stay. Clean rooms, The only negative was you had to book a time for breakfast but would definitely go back.
10/10
Exceptional
22 Jul 2026
Hayley
Second time of staying here this year. Can’t fault it at all!
10/10
Exceptional
21 Jul 2026
Beverley
We had a wonderful stay at the Waterloo Lodge Hotel. Surprisingly upgraded on arrival to a lodge room with patio. It was nice to have some outside space. Room was spotless & quiet, bed comfortable and we slept really well. The addition of a mini bar would be useful but other than that, the amenities were very good.
We didn't use the pool or gym but ate in the restaurant 1 night as closed on Monday & Tuesday evenings. This wasn't an issue as there are plenty of good pubs and restaurants within 10 minutes walk from the hotel.
Breakfasts at the hotel are excellent and cooked to order with good quality produce.
The outside areas would benefit from a bit of attention but we will definitely be back.
Thank you for a lovely stay :)
Partner
8/10
Excellent
21 Jul 2026
Laura
Great location
Partner
10/10
Exceptional
20 Jul 2026
Liz
We really liked the lodge as it felt much more private than the hotel but with all the amenities available.
Gym small but with all equipment working.
Pool clean and a pretty good size.
Food excellent.
All staff friendly and helpful.
Partner
10/10
Exceptional
20 Jul 2026
Lee
Reception staff very happy to help
Business
8/10
Excellent
19 Jul 2026
Ahsan
Overall nice and clean. The superior family lodge is over two floors. Staff nice and polite and personal parking space. There are three pod point EV chargers in the parking which is an advantage but sometimes all occupied.
The slight issue was the heat. You wouldn't usually expect too much heat in Snowdon but given there was the heatwave going, the top floor where the bedrooms were, it was difficult to sleep there. They provided fans but still it was hot. Plus the fan wont throw air to the one sleeping on the bunk bed . For paying over £1100 for 3 nights, having no aircon is a bit of a shame. The hotel itself isn't worth that much price but its more the location you pay for.
You have to book for a table for breakfast which is odd and then there are some generic things available to eat and you order the rest. There aren't many options but enough to have reasonable breakfast.

Overall, nice but I might book somewhere cheaper if I came to Snowdon again.
Family_with_children
10/10
Exceptional
13 Jul 2026
Christine
Quiet, clean and well appointed room
Tasty meal in bar
Great location with free parking.
Self
10/10
Exceptional
12 Jul 2026
Alan
It was a lovely hotel and excellent for a night over for our climb up Snowdon.
Business Friends
8/10
Excellent
05 Jul 2026
Susan
Overnight stay . Staff very welcoming and friendly , and informative about Hotel and surrounding area . Did not actually stay in the Hotel but in one of the lodges behind Hotel which is ground floor level . Bathroom exceptionally clean . Bedroom clean and would benefit an upgrade . Anxious about leaving window open overnight as on ground level so felt quite stuffy at night . Full WelshBreakfast very good and served hot . Staff very pleasant . Free Good parking facilities overnight . Enjoyed our stay .
Partner
8/10
Excellent
05 Jul 2026
Dilraj
GOOD
Friends
10/10
Exceptional
05 Jul 2026
Kyle
Excellent location, friendly staff and goods car park
Friends_and_family Friends
10/10
Exceptional
01 Jul 2026
Ian
All absolutely spot on just both skylights in the family room are broken, typically we had the 3 hottest days in 70 years!!!
Family_with_children
8/10
Excellent
27 Jun 2026
David
Does the job, clean spacious room easy quick walk into heart of Betws y Coed. Everything you need after a day in the mountains
Friends
10/10
Exceptional
24 Jun 2026
Susan
Convenient location with all the facilities one would expect from an hotel
Self
10/10
Exceptional
23 Jun 2026
Adam
The room was very spacious and clean. Had all the things we needed, hangers, iron, kettle tv and sofa. Shower was clean and nice to use. The staff were excellent very polite and happy. Looked like they enjoyed there job and engaged with us well and helped us with any problems we had (we couldn’t get into the room safe after 2 mins of arriving) The area around the hotel was very nice only a 5-10 minute walk to the village centre which had restaurants, pubs, shops there is also a bus and train running there too if you didn’t want to drive. The views and sights were good too there was a waterfall nearby.
Overall great value for money and the add extras of breakfast and use of the spa and gym facilities were also good value for money too.
Partner
10/10
Exceptional
20 Jun 2026
David
The lodge rooms are superbly quiet with absolutely no road noise although friends staying in the main hotel were disturbed by traffic noise. Lodges are freshly decorated with great bathrooms and excellent daily housekeeping
The continental breakfast had a good selection of fruit and yoghurt. The hot food was cooked to order which I much prefer to buffets. The full Welsh breakfast was quite a meagre portion with poor quality sausage, although the other choices such as poached eggs on brioche and cheese omelette with bacon were wonderful. The breakfast staff were exceptionally helpful and went out of their way provided a special order of porridge for a friend with an upset stomach.
Overall this is probably the best option if you want a quiet stay and ample free parking on the edge of town within in a very short walking distance of the main busy areas of shops, pubs and restaurants. I didn’t try the hotel restaurant.
Friends
6/10
Pleasant
12 Jun 2026
Anthony
Lovely kind helpful staff
Very clean room and hotel
A very enjoyable stay in a beautiful location
Partner
6/10
Pleasant
06 Jun 2026
Kate
The room was clean and plenty of towels. WiFi wasn’t good in the room but very good in the bar. Breakfast was average, would have liked more selection in the “bakery section” maybe a bagel, crumpets, crusty bloomer. Fruit selection was lacking too.
Swimming pool and facilities surrounding it were clean but dated but we had a good time
Partner
10/10
Exceptional
02 Jun 2026
Emma
A great little hide-away in a beautiful village. We used it as a base for climbing Snowdon so the swimming pool was very welcomed on a hot day after climbing a mountain.
Partner
10/10
Exceptional
21 May 2026
Suzanne
The location was perfect for access into Betws-y-Coed. The room was clean and comfortable. Staff were very friendly and helpful. We finished off our stay with a lovely breakfast.
Partner
10/10
Exceptional
04 May 2026
Ferenc
Amazing place, lovely staff. Located in a quiet area close to nature. Highly recommended.
Partner
8/10
Excellent
04 May 2026
graham
Excellent stay - would definitely recommend - the food was amazing - everything we ate, breakfast and tea. Brilliant spa, nice clean room, friendly professional staff.
Pet
8/10
Excellent
30 Apr 2026
Robin
We didn’t avail ourselves of breakfast and there was no dinner meal offered on Monday and Tuesday.
We were able to get to the park easily
Friends_and_family Family
6/10
Pleasant
29 Apr 2026
Sam
Basic things like tea and coffee were tasteless
Just one good restaurant nearby at a 12min walk
No taxis available
Partner
10/10
Exceptional
21 Apr 2026
Peter
What a great place to stay it’s better to go into the village to the sister hotel Royal Oak for dinner…
6/10
Pleasant
20 Apr 2026
Jairo
Lovely staff, shame it’s a bit noisy at night.
Partner
6/10
Pleasant
07 Apr 2026
Helen
Room and bedroom were lovely, french doors with garden outdoor view , you would not expect that from the front door of your room and the front area , bit shabby and dated, saying that bathroom very dated was clean but could do with modernization.
Pool was my biggest let down, small very busy and again generally little shabby , temp was good , but I didn't stay in for long , on our visit jacuzzi was full of young lads , all friends couldn't get near it . Quite a walk to breakfast from our room/ chalet, so took car ( disabled) breakfast very basic , can't say much more, not memorable.
The area is beautiful, river and scenery, cute shops , obviously expensive, train area good place to visit , enough places to eat and get coffee , we come back regularly so great place.
Carpark is broken up deffo needs attention.
.
Partner
8/10
Excellent
24 Mar 2026
David
Nice large room with seperate TV area (had a lodge).
Was nice but could maybe do with a refresh
Partner
8/10
Excellent
24 Mar 2026
Paul
Hotel was OK
10/10
Exceptional
23 Mar 2026
Nicholas
Lovely hotel with friendly helpful staff. The accommodation is good, clean and spacious. We used the leisure facilities with large pool, a good clean sauna, steam room and jacuzzi. The food in the restaurant was excellent and good value. 10 minute walk into the centre of Betws-Y-Coed.
Partner
10/10
Exceptional
21 Mar 2026
Abigail
Lovely hotel! Rooms really spacious, staff really friendly/helpful, lots to do surrounding the hotel, food in the bar was lovely! Breakfast cooked fresh and plenty to choose from
Partner
8/10
Excellent
01 Mar 2026
Emma
Really clean, beautiful setting and friendly staff. The food was good too.
The only reason for dropping a star was the pool facilities. They felt a little tired and in need of some proper maintenance. The lockers and changing areas were quite ropey – with outdoor shoes effectively allowed right up to poolside. There’s only one shower in each changing room, and in the ladies there’s just a single private changing space sectioned off with a shower curtain.
What impacted our stay most was that the pool is only accessible via an outdoor route. On both visits we had to run back across the car park in wet swimsuits to return to our room to shower and change. It also meant we didn’t make use of the pool after checkout. Checkout was 10:30am but pool access was available until lunchtime, which would have been lovely in theory. However, as a family of four staying one night, the bedroom facilities were so good that we just couldn’t justify showering and getting ready in the gym changing rooms.
Friends_and_family Family
8/10
Excellent
15 Feb 2026
Alexander
The room had a lot of dust on the shower rail. The sofa on lifting up the cushions it had a great deal of crumbs underneath with finger nail cuttings.
The television had a blue mark across the bottom of the screen this will need replacing.
The sink in the bathroom the plug would not close so this was inconvenient for shaving and washing.

We enjoyed our stay but these issues would have to be addressed.
We aren't over fussy but we like the room spotless and a fair price for our stay.
10/10
Exceptional
15 Feb 2026
John
Room clean,staff great food good gym good for a hotle, recommend a stay
10/10
Exceptional
05 Feb 2026
David
Happy with my stay.
Staff were very helpful and welcoming
8/10
Excellent
01 Feb 2026
Graham
Clean room, friendly staff, nice spa & good food all in a wonderful setting surrounded by woodlands.
Leisure Friends
8/10
Excellent
22 Jan 2026
Connor
Smal
8/10
Excellent
04 Jan 2026
Joseph Charles
The hotel offered a clean and inviting atmosphere, reminiscent of home. The staff were exceptionally accommodating, going above and beyond to ensure that every detail was addressed. Upon our late evening arrival, we encountered an issue with the charging pod. However, the receptionist efficiently resolved the problem, providing us with peace of mind as we were able to fully charge the car and continue our journey the following morning. Additionally, the food served was both fresh and hot, which was especially appreciated given the three feet of snow outside. We booked our stay through Expedia, allowing us to save significantly on our overall expenses.
6/10
Pleasant
03 Jan 2026
Emma
The lodge itself was ok, but for a ‘superior’ lodge, it lacked any luxury. Very basic. Tiny little bottle of shower gel didn’t go very far between two people even for a one night stay.

We found all staff to be quite rude. From checking in, to then breakfast this morning, everyone we saw looked miserable, slamming plates down at breakfast and not very welcoming at all. I was made to feel quite uncomfortable.

The breakfast was also extremely disappointing. No fresh pastries. There were croissants but tiny stale shop bought ones. No ‘fresh fruit’ as described besides a few oranges. The glasses for juice were dirty. The ordered breakfast was also under expectations. I ordered the eggs and ham on brioche bread, the ham was almost black and inedible. The egg and brioche was dry. My husband ordered the standard breakfast but that was also disappointing. We both ended up having a bowl of cereal and leaving.

After booking this hotel on reviews of the good breakfast, I felt very mislead. For £147 a night, I expected a lot more. Unfortunately for what started off with food expectations, ended up being very disappointing and we won’t be retuning.
Leisure Partner
6/10
Pleasant
03 Jan 2026
Amy
J
10/10
Exceptional
15 Dec 2025
Thomas
Very pleasant staff and comfortable room with excellent bed and a proper bath
Self
10/10
Exceptional
23 Nov 2025
Sarah
Staff were lovely, breakfast and facilities were amazing. Great value for money!
10/10
Exceptional
18 Nov 2025
Mark
Quiet clean room in one of the lodges. Staff , food and breakfast all great. Walkable to the main village.
10/10
Exceptional
16 Nov 2025
Parthkumar
Excellent, Good Staff, Services all fantastic.
8/10
Excellent
31 Oct 2025
Neil
Nice, comfy clean room. Friendly staff and great customer service
Business
10/10
Exceptional
31 Oct 2025
Bronwyn
Room was lovely and clean, brilliant amenities and very helpful staff
Leisure Partner
8/10
Excellent
30 Oct 2025
Paul
Room was excellent 👌 staff friendly ,only snag was having to walk outside to the pool in the bad weather but thats all .
Leisure Partner
10/10
Exceptional
28 Oct 2025
JAY
Room was very clean and staff were outstanding
Partner
6/10
Pleasant
26 Oct 2025
Iain
Check in was fine so was the room though it is old - long time since had a 14inch tv screen - but clean and comfortable. It was the breakfast that let it down. The buffet was laughable, the older lady who served us was very grumpy and the english was the absolute minimum to call it an english breakfast - though did have magnificent poached egg!
Friends_and_family Friends
4/10
Poor
21 Oct 2025
Terry
After spending over £500 on our special weekend away. The front door was broken and very heavy to pull open and walk through the room was nice well presented but I was very disappointed on the restaurant on our room card and on checking in it stipulated food was served until 20:30 we turned up at 8 only to be told they had changed the times the week before did show them our room card but it was out of their hands so we had to have a taxi into the town.
Overall for the price very disappointing.
Partner
8/10
Excellent
20 Oct 2025
JAMES
The hotel was lovely, the gym great and staff very friendly. Breakfast sausages weren't the best and poached eggs overcooked so need to sort those out
Partner
10/10
Exceptional
07 Oct 2025
Sharon
A lovely hotel with very helpful, friendly staff. The food in the bar was excellent with good service. Easy walking distance to a good range of shops, bars and restaurants. Lovely relaxing spa facilities after a day out walking. Good central location for walkers. Accomodation was comfortable and clean. Would give it a higher rating than 3 star. Would definitely recommend to family and friends.
Leisure Friends
6/10
Pleasant
06 Oct 2025
Aaran

ok

Parking was good staff were helpfull.

Room wasn’t a deluxe lodge as stated very over due a make over and it was 2 single beds put together which I find wrong when stated it’s a double room!
Partner
10/10
Exceptional
06 Oct 2025
Alayne
A lovely area to stay. Hotel staff pleasant and helpful. Free parking. Rooms were comfortable, hotel had excellent dining facilities, bar and reception area. Attached spa was perfect.
Partner
10/10
Exceptional
06 Oct 2025
dave
Spa was great nice little gym. Bar area lovely breakfast great. 10 min gentle walk into town , chalets might benefit a little from a makeover but clean and comfortable
Partner
10/10
Exceptional
14 Sep 2025
Neil
all going well
Partner
10/10
Exceptional
13 Sep 2025
Simeon
Lovely hotel with excellent lodge rooms too. Lovely bar and restaurant area, serving a very good menu. On-site leisure club is very good and has a swimming pool, sauna, steam room and gym.
Excellent staff, always happy to help and always cheerful.
Overall an excellent hotel to explore from in North Wales.
Leisure Family
10/10
Exceptional
11 Sep 2025
Paul
I stayed in one of the lodges at the back of the hotel, which is fully refurbished, spotlessly clean and in excellent condition. Each lodge also has its own parking space right outside the front door.

The hotel facilities make it feel more like a 4 star hotel. It has an impressive gym and pool/spa, the restaurant is excellent and the breakfast is cooked to order. Also great service from all the staff.
Leisure Self
10/10
Exceptional
09 Sep 2025
Ricardo
It was great
Business Self
8/10
Excellent
08 Sep 2025
Sean

Hotel lovely spa could be better

Stayed here a few times. Usually a quick and friendly check in, was a bit slow this time. Would have been good to know adding spa access was only from check until midday on check-out day before booking.
Also, that Mondays a ‘bring your baby to pool day’. The first day we spent a couple of hours in the spa and it was so busy we could only use the pool. The second day was baby day and the hot-tub jacuzzi was broken. So, didn’t feel like the extra for the spa was worth it this time round.
Friends_and_family Friends
10/10
Exceptional
05 Sep 2025
Christine
Lovely hotel and perfect area because it was close to zipworld and the hiking trails to snowden. Hotel staff was nice and helpful and love that they were pet friendly
Partner
10/10
Exceptional
04 Sep 2025
Sandra

Would stay again

We stayed in a lovely little lodge adjacent to the hotel. It backed on to the railway line. But even that was not an issue. It was quiet and comfortably furnished with a lovely bathroom. Breakfast was served in the main dining room and it was lovely.
Partner
10/10
Exceptional
01 Sep 2025
Charlotte
A great property for exploring Snowdonia. We stayed in a superior lodge and loved that we had an outside patio as well a sofa - the room was a brilliant size!
Leisure Family
10/10
Exceptional
31 Aug 2025
John
Lovely hotel in a great area with lots to do. Staff were very friendly and the food was delicious
Leisure Self
10/10
Exceptional
28 Aug 2025
mrs n
Great location and amenities.
Leisure Family
8/10
Excellent
25 Aug 2025
Gabriella
Great location.
Partner
10/10
Exceptional
24 Aug 2025
Michelle
Everything was good, staff were fabulous, hotel was clean, only thing for me was that we were at the front and had the window open because it was very warm and the noise of traffic was terrible. Very very noisy road and fast speeding cars etc all night. Im a good sleeper but was awoke quite a few times by noisy traffic. I was hoping for the noise from owls or foxes haha . If i was to stay again i would ask for a room at the back ?
Leisure Friends
10/10
Exceptional
20 Aug 2025
Carl
Fantastic lodge and facilities. No.48.
Staff were really good with us for breakfast and dinner. They were great with our Dog too, set up a lovely table for us in the pub so we could bring the dog to breakfast.
We will definitely be back, thank you for the stay.
Leisure Family_with_children
10/10
Exceptional
18 Aug 2025
Debbie
Good breakfast and the lodge room I had was nice
Leisure Friends
10/10
Exceptional
14 Aug 2025
Mary
We had a great time
Business_and_leisure Partner
10/10
Exceptional
14 Aug 2025
Danny
Great service good food and great location
Friends_and_family Family
8/10
Excellent
13 Aug 2025
David
Helpful staff, nice swimming pool and spa would recommend it and will be Back
Leisure Family
10/10
Exceptional
02 Aug 2025
Brian
We really enjoyed our two night stay. Absolutely perfect location. Everything you would need.
Leisure Partner
10/10
Exceptional
31 Jul 2025
Michael

Great stay

We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.
Partner
6/10
Pleasant
30 Jul 2025
Miss Tanisha
This was a lovely hotel good food and great spa and gym facilities.

The room (lodge) could have done with a mini fridge to help keep bottled water cold.
Partner
10/10
Exceptional
24 Jul 2025
Cal
Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.
Leisure Family
10/10
Exceptional
15 Jul 2025
Helen
Very enjoyable stay
Leisure Partner
8/10
Excellent
14 Jul 2025
Nerys
Really nice hotel with lovely reception and restaurant staff. Lovely, clean comfortable room, the only downside is there were toilets next to our room so every time somebody used the hand dryer we had a lot of noise. Bathroom was small but very clean. Will definitely stay again
Leisure Partner
8/10
Excellent
12 Jul 2025
Amy

Very comfy bed

We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.
Partner
8/10
Excellent
22 Jun 2025
Lisa
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring.

Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great!

The hotel also has a pool and gym, but we didn't use these.

From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
Leisure Partner
10/10
Exceptional
18 Jun 2025
Samuel
Stayed in one of the lodge rooms after doing the Welsh Three peaks. Being able to park right outside the room was a really helpful. The room was spacious and comfortable, and the half price access to health spa was a real bonus. Will be staying again
Self
8/10
Excellent
14 Jun 2025
Stuart
We had a quiet, accessible room which was very comfortable. Staff were helpful and pleasant.
Leisure Family
10/10
Exceptional
09 Jun 2025
Martin

Great hotel

Very comfortable stay in one of the lodges. Great location with lots to see and do in the area, especially if you like outdoor activities. Snowdon hikes are a 15/30 minute drive away depending on what route you take up the mountain.
Having free access to the swimming pool and hot tub is wonderful after a days hiking.
Only negative was the quality and quantity of the breakfast was a bit lacking.
Partner
6/10
Pleasant
07 Jun 2025
Miles
Property is tired, needs smartening up.
6/10
Pleasant
07 Jun 2025
Gwenfair
Didn't find it had what we've had in other hotels for the price. Have had a lovely modern room with pool and spa for a lot less money in the past..
Leisure Partner
10/10
Exceptional
06 Jun 2025
Nizam
Brilliant location, very helpful staff. A 3 star hotel that felt like a 4 star one. Good breakfast too. Very impressive.
Friends_and_family Friends
8/10
Excellent
03 Jun 2025
Marta

Spacious lounge

Great for overnight stay after a hiking trip. Comfy and spacious Lodge, reaturant and bar for convenience ( not used pool or breakfast- for an extra pay). Bathroom needs a good scrub tho, mouldy around bath tub and between tiles ( needed a bath to defrost after hike). Iron, hairdryer, coffee and tea- all there
Friends_and_family Friends
4/10
Poor
01 Jun 2025
gareth

Average

When we booked this we where expecting a nice hotel room as shown in the pictures but when we checked in we where put in a apartment at the side with really poor natural light which kind of spoilt our stay
Partner
10/10
Exceptional
30 May 2025
Verified traveler

Nice hotel

Nice little place with all amenities catered for. Small pool
And added bonus to stay.
Friends_and_family Family
10/10
Exceptional
26 May 2025
Jackie

What a lovely experience

What a lovely calm hotel. Loved that it was just a short stroll from the necessaries, beautifully quiet location. Everything was easy and staff super friendly. Spa was spotless. Breakfast delicious, plenty of lovely choices, some fresh uncut bread would have have elevated it. One hundred per cent would stay again.
Self
8/10
Excellent
18 May 2025
Thomas
Great hotel and facilities, room was a little too hot, but a fan was provided
Leisure Partner
10/10
Exceptional
12 May 2025
Barbara
We had a great stay in a family lodge. Brilliant, clean and smart. Definitely recommend
Leisure Family
8/10
Excellent
10 May 2025
Louisa
Lovely location
Food plenty of choice
10/10
Exceptional
07 May 2025
michael
Lovely stay at the Waterloo. The staff were super friendly as well. Would go back any day
Leisure Partner
10/10
Exceptional
04 May 2025
Danielle
Liked everything really good service. Will be recommending to people.
Leisure Partner
10/10
Exceptional
22 Apr 2025
Angie
Wonderful lodge , spacious clean and very comfortable with an outside area. 5 stars all round. I thought the front doors could do with a little care and paint but otherwise everything was perfect
Leisure Family

Location & surroundings

Waterloo Hotel Lodge
Holyhead Road, Betws-y-coed, United Kingdom

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Waterloo Hotel Lodge

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