Name: IXORA Hotel and Spa
Address: Conway Road Dolgarrog, Conwy, LL32 8QE, GB

6/10

Pleasant

02 Aug 2026

Aaron

Great location and decent spa. Needs some work, our bed was particularly uncomfortable and you could feel the springs coming through the mattress.

8/10

Excellent

01 Aug 2026

Imran

The room was very nice and clean, only downside was the windows can not be opened and the mattress was very noisy. The staff were all very helpful and friendly, a good variety of choice on the breakfast menu and other mealtime menus.

10/10

Exceptional

29 Jul 2026

Gareth

Another great escape. This hotel is a jewel in the crown of North Wales tourism. Modern, well-equipped and with excellent staff. This was our sixth stay at the hotel and we cannot wait for our seventh!

8/10

Excellent

29 Jul 2026

Heidi

We had a five night stay with our dog. The only real negative I can find with this hotel is the total lack of storage in the rooms. There is a hanging rail with 4 coat hangers and one very tiny drawer beneath. That’s it! Where are you meant to put all your clothes? Consequently our room looked a mess throughout our stay. Having said that there is a lot that is good about this hotel. All the light fittings and general finishing throughout are very well thought out and give a high end feel. The pillows were to die for. The food was REALLY good and reasonable. The service was excellent and everyone extremely helpful. I definitely recommend this hotel. Note that dogs aren’t allowed in the restaurant and the bar area has very high tables with high stools. This is where you have to eat with a dog. I wasn’t happy about that as I’ve got a bad back and the hotel provided a normal height table and chairs for us once I complained, so everything worked out well. Ps gluten free breakfast options not great. One cereal and Genius white bread. (Does anyone actually eat that stuff).

10/10

Exceptional

29 Jul 2026

James

Loved our stay

6/10

Pleasant

27 Jul 2026

Srinivas

Breakfast wasn’t great compared to my previous visit, and I requested the chef for scrambled eggs. He said 'runout eggs' with a loud voice, but clearly, I could see that more than half of the tray eggs were behind him. Then, later, he realised that I had seen those, and he did manage to prepare.

10/10

Exceptional

27 Jul 2026

Kathryn

Brilliant spa facilities

10/10

Exceptional

25 Jul 2026

Jo

Lovely cool vibrant place to stay if you are exploring North Wales.
Friendly Staff that are super helpful plus the added bonus of the Spa next door ❤️

10/10

Exceptional

24 Jul 2026

Daniel

Excellent stay, clean and comfortable room

6/10

Pleasant

24 Jul 2026

Eryn

Room was modern and clean, but the view out of the superior room was of the bins. The spa was smaller than expected. the pictures are deceiving, especially the outdoor pool and limited sunbed spaces. The bar area is nice, very quiet. The outdoor seating area is right next to the car park, not what I expected. Not bad but wouldn’t book again

10/10

Exceptional

20 Jul 2026

gareth

This was a stay mainly to see the area not to use the facilities but the gym looked good . I wanted to use the pool one evening but it was closed at 6 when i went so beware of that . Food was great and good value . Breakfast was excellent with a good choice . Excellent room for wheelchair users which my wife is . Brilliant wet room and excellent all round . Parking good also .

Partner

10/10

Exceptional

19 Jul 2026

Thomas

Overall very enjoyable stay.

Pros:
good size rooms and restaurant
Easy on site parking
Helpful staff
Comfortable beds

Cons:
Don’t think hotel guests should have to pay to use the spa facilities £30pp for 2 hours to sit in a hot tub.
Open bathrooms - leave's little to no privacy which doesn’t suit all. Just box off bathroom area.

Friends

8/10

Excellent

19 Jul 2026

Paul

Clean well laid out room. Check in was easy, we had no issues so no need to contact the staff about anything.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Richard

Hiking Snowden with luxury accommodation. Cannot fault.

4/10

Poor

18 Jul 2026

Lindsay

The hotel appears lovely and has clearly been invested in. The room was as pictured, clean on arrival and spacious. The receptionist was very welcoming on arrival and explained everything really well and the availability of EV charging was impressive. However, the pictures are misleading - the hotel does NOT have a pool. They have a “spa” with hydrapool at a cost of £25 for 2 hours and only by appointment. We were also disappointed at the priority the locals seem to get over paying guests. A large group had taken over pretty much all of the outside seating and clearly had too much to drink, with their kids playing football and other ball games right next to all the tables. For a “Spa” hotel… not very relaxing. I understand wanting the extra revenue but it was very noisy and limited seating available. We opted to go back to our room with our drinks and order room service (which we had done with no issue a previous night)… sadly not, room service not available today because the bar too busy (with the locals might I add) so paying guests left with no food unless we fight for a seat outside and compete with a football. The housekeeping wasn’t the best either, we stayed for 3 nights had limited towels that were not changed. They also did not service the room properly with the one bottle of water initially provided, not replenished after the first night and the glasses not replaced once used. Definitely not 4 star standards at £250 per night.

Family

8/10

Excellent

16 Jul 2026

Sacha

Lovely 2 night stay. Reception staff very friendly. Breakfast was good quality. Enjoyed the spa.
Dinner in the restaurant was disappointing. Booked a table for 2 at 8pm and later decided could we push it forward but was told no due to the restaurant being fully booked. Fair enough. Then when we sat our table for our booking we were told there would be a 30 minute wait for food. Annoying. When sat at our table people being sat at their tables later than us were being served by the waitress before us. Aggravating. I decided to go to the bar and grab some drinks and saw people not booked for the restaurant ordering food via the bar! Infuriating! This pissed me right off and I just wanted to get out of there so I skipped starter and desert. I had a burger which was fine. Wife had a curry which was bland. It really did spoil things.

Partner

10/10

Exceptional

15 Jul 2026

Andrew

Excellent place, just what we needed.
Thank you to all for a wonderful stay.

Partner

8/10

Excellent

14 Jul 2026

Hussain

We stayed for 3 nights which was just about right and stayed at the King Deluxe room that was big and spacious. The staff were very attentive and helpful were ever it was need. The breakfast was nice but repetitive, and dinner was nice too.

We had a spa day on the day of us leaving which was really nice (fee required).

If you want to go out, there's lot to do at Conwy, sightseeing, restaurants, boat trips, castle and lots more to do.

Overall we had a lovely time and would highly recommend.

Partner

10/10

Exceptional

13 Jul 2026

Paul

Very unique location and in such a tranquil spot.
Staff exceptionally helpful & welcoming.
Room excellent. Bed very very comfortable and room had everything we needed.
Used the Wave Spa facilities - excellent. Spotlessly clean & well maintained.
Ate and drank in Zephyrs bar/restaurant - good choice of food & very generous portions and for a hotel very reasonably priced.

For peace and tranquility would highly recommend a stay.

Partner

10/10

Exceptional

13 Jul 2026

Cassie

Exceptionally clean room, beautiful views.
Spa was very relaxing - could do with a cold water/salt water pool, especially in this heat.
Perfect weekend with my partner who is now my fiancé ❤️

Partner

10/10

Exceptional

12 Jul 2026

Enya

We had an exceptional stay at Ixora. We used the Spa and had treatments which I would highly recommend. The staff were brilliant. Breakfast was amazing. Thank you!

Partner

10/10

Exceptional

01 Jul 2026

Paul

Really nice hotel
We had a twin room and the single bed were nearly double beds, and very comfortable.
The air con was very welcome when 33 degrees outside
Great buffet breakfast, everything you could want
Had a meal one evening
Fantastic burger
Excellent stay
Would definitely stay again if in the area

Partner

10/10

Exceptional

01 Jul 2026

John

Really helpful reception staff, rooms clean and comfortable. Really good food in the restaurant Highly recommend

Partner

10/10

Exceptional

27 Jun 2026

Robert

One of our favourite go to places, food is exceptional and the spa is great.

Partner

10/10

Exceptional

25 Jun 2026

David

All excellent except dogs permitted indoors. I agree with assistance dogs but 2 of my travelling companions have had adverse experiences with dogs. One was bitten by a family pet the other chased down the street by a Rottweiler that had escaped through a fence. Given that neither of those attacks were reported there must be more than double the 24,000 annual reported attacks. In addition hygiene can be an issue if dogs go into food serving areas! Since the pandemic there has been a proliferation of dog friendly places!

Family

10/10

Exceptional

23 Jun 2026

muzzamal

Nice clean hotel, located in a great location to get to local tourist places

Partner

8/10

Excellent

21 Jun 2026

Chris

The hotel was extremely clean and the breakfast was plentiful. The restaurant choice was good and the food was enjoyable.

Partner

10/10

Exceptional

21 Jun 2026

Fiona

Everything and everyone were brilliant
Staff very attentive when one of our party cut themselves and needed treatment dealt with immediately

Partner

10/10

Exceptional

16 Jun 2026

Catherine Louise

Great hotel, location and staff very helpful

Friends

10/10

Exceptional

14 Jun 2026

Sam

Great stay, hotel was perfect

10/10

Exceptional

13 Jun 2026

Deborah

Hotel was exellent very clean room and lovely power shower fresh towels daily.
Hotel reminds ne of scandanavian type in decore. Food was exellent. But starter menue a bit short and bland. Staff were amazing nothing too much trouble very proffessonal and friendly.
Spar was amazing 2 thermal pools . Had treatments that were exellent.

Partner

10/10

Exceptional

07 Jun 2026

June

The staff was amazing special thanks to Cara.

The spa was not to my taste so did not take use of this as not a pool you could swim in…

Lovely pub 10 min away (the cross inn )

Pet

10/10

Exceptional

03 Jun 2026

Kalpana

The Staff were amazing. We had the best omelette made by the chef. I still have a lingering taste of the omelette.

The Manager was very good and helpful and the staff too.

We were unable to go to the spa, timing did not work for us.

Rooms were clean except for one day, when we got a smell of cigarette smoke, and the hotel could not figure out where it was coming from as it affected a few rooms.

Overall a great hotel and super food

Friends_and_family Friends

8/10

Excellent

01 Jun 2026

Philip

Overall a lovely hotel. Food delicious and not over priced. Spa facilities very good. Room was large, well decorated, comfy bed. Some mold in the shower and a few areas could be cleaned better. Handles in lift loose, one came off in my hand.

Would be in lovely surroundings if it wasn't overlooking the abandoned surfing lake which is an eye sore. Not much around the hotel, but Conwy and Llandudno are only a short drive away.

All the staff are friendly and welcoming. And I would recommend this hotel for a short relaxing break away.

Partner

6/10

Pleasant

22 May 2026

Chris

Nice massage experience. Spa was a little overcrowded. Spa lunch service was a little curt and without explanation, what was included and what was not. Hotel very functional and nice style, slightly sparsely furnished, felt like a holiday inn and breakfast buffet was very overcrowded
Great building and location

Partner

10/10

Exceptional

22 May 2026

Betty

The overall experience of the hotel was excellent. All areas were very clean, it appeared recently refurbished throughout and all the staff were more than friendly and helpful.
The food was also of a very high standard, good quality ingredients (apart from the bread at breakfast which could be improved) We normally eat dinner out but really enjoyed three evening meals in the hotel.

Partner

6/10

Pleasant

22 May 2026

June

Staff were friendly/helpful. Restaurant food good.
Room was dusty in places, i.e. shelves, top of headboard/pictures etc. could have been cleaner.
Not happy with description of \"private ensuite\" as this consisted of a separate toilet, separate shower and a sink in the main bedroom which you could section off by a privacy screen! No shaving socket.
Could do with more storage room. Only 2 drawers, one of which has a safe in it.
Several concerns over lack of amenities in room, i.e. hotel information sheet, bathroom towel/toothbrush cup, but having spoken to lovely receptionist this was put down to housekeeping issues rather than the norm.

Partner

10/10

Exceptional

17 May 2026

Tom

The restaurant was the best hotel food I’ve ever had. Would return solely for that.

Friends_and_family Family

10/10

Exceptional

15 May 2026

suzie

Great location, lovely bedroom, good spa, amazing backdrop

Partner

8/10

Excellent

15 May 2026

VIMAL

The stay and the room was comfortable. Property can benefit from good breakfast spread by introducing Welsh delicacies

Family_with_children

6/10

Pleasant

15 May 2026

Kirsty

Lovely hotel but the photos do look better than how it looks reality. The spa was very busy and the mattress was like the free ones you get with a child’s bed, very springy.

However staff are wonderful and professional, breakfast was amazing and the location is great. I would 100% stay again but I wouldn’t pay the steep price.

Partner

10/10

Exceptional

09 May 2026

Hamza

Very nice hotel

Friends_and_family Family

6/10

Pleasant

04 May 2026

Laura

Clean and comfortable rooms but breakfast was probably one of the worst I’ve had in a hotel stay.

Partner

10/10

Exceptional

04 May 2026

Olaoluwakitan

Very good hotel, excellent staff and amenities

Partner

10/10

Exceptional

03 May 2026

Linda K

I was not able to make use of the facilities because I was in the area for a wedding. My room was large but cosy and very clean. The staff were all friendly, helpful, and polite. If I am in that area again, I would stay there.

Self

8/10

Excellent

03 May 2026

Romano

.

Partner

10/10

Exceptional

30 Apr 2026

Victoria

All the staff were very friendly and helpful, our room was spotlessly clean and the breakfast excellent with lots of choice. We also used the spa twice which was very relaxing and ate in the restaurant in the evening. The food was delicious both nights. We thoroughly enjoyed our stay.

Partner

6/10

Pleasant

26 Apr 2026

Lottie

Clean room, location is odd but great if you are doing some hiking.

Partner

8/10

Excellent

25 Apr 2026

Tugba

The staff were really friendly and the room was clean.

10/10

Exceptional

25 Apr 2026

kurian

Lovely spa. Friendly and helpful staff

Partner

10/10

Exceptional

20 Apr 2026

Laura

The hotel was fantastic. A great location with plenty of parking. The room was big and clean and had everything required for a short stay. The staff were friendly and breakfast had a wide variety of hot and cold food. The spa was amazing and help you relax after a long day exploring North Wales.

Partner

10/10

Exceptional

19 Apr 2026

Shirley

Spacious and clean , spa good but a swimming pool would be nice .Also felt spoon would be better in the room

Friends

8/10

Excellent

18 Apr 2026

Lianne

The staff are excellent here and we really enjoyed our stay. Our only bug bear was that we didn't understand that use if the spa comes at an extra cost. It was hugely disappointing as we hadn't booked to go into the spa and we're advised we were very lucky to get in. I'm not sure spending another £50.00 on top of the room was \"lucky\" for a fairly basic spa.The booking company needs to make sure people know the spa isn't included.

Partner

10/10

Exceptional

17 Apr 2026

Steve

Absolutely faultless, I stayed for 2 nights and wish it was for longer. The King size bedroom was lovely and comfortable. A lovely touch of a fridge which was perfect for keeping things chilled whilst there for a few days. I even jumped at a discounted spa session offered on check in. Breakfast and evening meals were fantastic. The chef was very personable and offered to order items which I think was a great touch. All staff friendly and inviting. I will most definitely stay here again if it’s at the same price.

8/10

Excellent

11 Apr 2026

William

Room excellent with coffee/tea . Spa very rwlaxing. Staff first class.

Partner

10/10

Exceptional

11 Apr 2026

Levi

The spa was fully booked

Self

10/10

Exceptional

10 Apr 2026

Syeda

During our stay at the hotel, we appreciated the exceptionally clean rooms and the daily upkeep of cleanliness. The staff were highly professional and attentive to guests, providing valuable information about local tourist attractions. Although I did not utilize the spa services, I found the indoor play area for children to be remarkable, and the breakfast offered was quite satisfactory. Overall, the experience was very positive.

Family_with_children

10/10

Exceptional

10 Apr 2026

Mark

we stayed for one night but booked the spa which was lovely. the staff were friendly and helpful and breakfast was very nice

Partner

6/10

Pleasant

07 Apr 2026

Oliver

The staff was amazing and attentive.

But there was a lot of hidden costs as well as the property on Expedia being mid marketed. The spa is not included in price you pay. You have to pay additional as you have to with everything else.

Even washers and dryer are paid for.

Friends

10/10

Exceptional

04 Apr 2026

Steve

This place was amazing, we had such a great stay while we visited North Wales for a hiking trip. Food was really nice and a great choice of food. Staff can't do enough for you and are very attentive for all your needs. To finish it off we used the Spa to have a lazy day before travelling home, this was really good as well, my wife had a treatment and said it was the best she has ever had. If there was one thing I could fault, this was the beds were too hard for our liking, but know this is just personal preference and didn't spoil our trip. When back in the area, this will be the place we will be booking to stay, maybe will take a memory foam mattress topper with us to sleep better lol.

Partner

8/10

Excellent

03 Apr 2026

Laura

Quite tired rooms, lots of dust and paint flaking.

8/10

Excellent

31 Mar 2026

SUZANNE

I’m extremely fussy and very particular, however I thought this hotel was absolutely lovely!
The majority of staff were great, the food was wonderful and it was clean, comfortable, homely and had a really nice ambience.
I’ve knocked a star off for little things like tiny plates for breakfast (what’s that all about?), crumbs were still all over our floor after the room had been cleaned, the floor to the shower was lethally slippy, the breakfast wasn’t kept hot (luke warm at best), and the coffee was revolting (You’re missing out on a trick there …… imagine if you invested in a PROPER coffee machine and cakes - you’d make a killing)!
Not overly impressed at being charged £25 per person (as a guest) to use the pool/spa.
However, none of the above detracted from a lovely stay.
We’d definitely stay here again.

Friends

10/10

Exceptional

29 Mar 2026

Craig

Lovely large rooms, great food. Loved the place.

Partner

10/10

Exceptional

23 Mar 2026

Debbie

Parking is plentiful and safe, the staff are helpful, pleasant and professional. Room was clean modern and comfortable. Not a lot around such as shops but beautiful scenery. The hotel has a great bar and restaurant .

Partner

10/10

Exceptional

23 Mar 2026

Darren

Parking was limited, we arrived with another 3 cars and there was only just enough space for us on Saturday at 5pm. By the time I went out later that evening the disabled bays were full of people with no blue badges so anyone needing these spaces would be unable to park near the front.
The hotel lobby was excellent with lots of places to sit and relax, a bar and restaurant was the other side and a small shop available for snacks and toiletries. There isn't anything nearby that I could see so the restaurant was your only option unless you wanted to drive. We were told it was fully booked at 5:30pm when we wanted to eat but were able to order the same food at the bar and sit on some high tables. The food was superb - we all had the fish and chips which went down very well.
Room was very clean and modern, with a SMEG fridge and kettle. Shower gel and shampoo was provided.

Friends_and_family Friends

10/10

Exceptional

08 Mar 2026

Nicky

Stayed in a King Suite which was amazing. Spa was lovely and very clean. Ate in the restaurant one night which was also very nice.
Relaxing and highly recommended.

Partner

10/10

Exceptional

06 Mar 2026

myles

Relaxing spa, all equipment working, gym slightly small but has good equipment.

Lovely staff.

Food was ok

10/10

Exceptional

04 Mar 2026

Gerald

We had a wonderful stay at IXORA. The location is perfect, right next to the lagoon and hills, offering beautiful views. Our room was spacious, clean, and very comfortable. We spent some time in the hotel spa, it was incredibly relaxing and definitely worth the fee.

As dog owners, we really appreciated the pet-friendly atmosphere and the outdoor garden, which was perfect for short morning walks. The staff were all very friendly. The only minor suggestion for improvement would be the addition of a drinking water refill station for guests. Overall, highly recommended!

Partner

8/10

Excellent

02 Mar 2026

India-Rae

Room was spacious, quite well thought out and very clean. Had all the amenities needed and the separate shoulder and bathroom cubicles were a nice touch. The hotel itself is modern, large and offers lovely surroundings. Free parking was a bonus (although it got very busy and we almost didn’t have a space returning at 10pm on our second night). Staff all friendly and polite. Plenty of towels and toiletries in the room. Handy little 24hr shop at reception selling any essentials you may have forgotten. The Spa was the standout feature and we really enjoyed this. Although it is extra cost it felt worth it! The heated outdoor pool is gorgeous! Only let down was that the housekeeping staff removed a bag of snacks we’d bought with us (some unopened and full). I politely reported it at 3pm understanding they may have just mistaken it for rubbish. The kind lady on reception said she would call and enquire with them. By the time we checked out the following morning, no one had got back in contact, offered a small token such as a complementary snack from the shop or even an apology. Overall though, a fantastic stay!

Partner

4/10

Poor

25 Feb 2026

Baldev

The bed was not comfortable at all.
My wife has a health condition.
Neck and back pain.
Due to the bed and pillows we had a very poor sleep.
Explained to the manager next day.
His response was nothing I can do.
I explained about the health condition.
And complementary spa will help towards the pain. He said no
And you can have your money back for one night, was not happy with the service

Partner

10/10

Exceptional

23 Feb 2026

Sydney

Yes
Not a fault

Partner

8/10

Excellent

20 Feb 2026

Freya

Spacious room (funny layout regarding bathroom)
Nice food, very friendly staff

Leisure Partner

4/10

Poor

17 Feb 2026

sheena

Lots of noisy dogs

Partner

10/10

Exceptional

15 Feb 2026

Hannah

The room was spotless, staff were really friendly, lovely spa and the food was amazing.

Partner

10/10

Exceptional

10 Feb 2026

Andrew

The staff at hotel amazing friendly and very helpful hotel room amazing breakfast was the best cooked breakfast and bar restaurant amazing very good priced had amazing 4 days there will be going again

10/10

Exceptional

08 Feb 2026

Zarko

Great hotel in a picturesque setting. The staff were superb throughout. We'll definitely be returning

Leisure Friends

10/10

Exceptional

02 Feb 2026

Beverly

Our room was spotless, had everything we needed for our stay, bed was so comfy slept like babies. Views great. Staff all very helpful breakfast great choices.
We booked a table for evening meal. Faultless and good value.
Little shop by the lifts great for snacking after being to the spa

Partner

8/10

Excellent

01 Feb 2026

Deana

Overall, we had a good stay. The room was clean and had everything we needed, and the staff were polite and helpful throughout. We used the on-site gym, which was well equipped and had everything needed for a good workout.

We ate dinner at the hotel twice and on both occasions the food was enjoyable, with very friendly and attentive staff.

Breakfast in the morning was okay, though it would have benefited from a wider selection of fruit options.

Leisure Family

8/10

Excellent

28 Jan 2026

Rob

The hotel staff were fantastic. They made our stay. The food and drink were lovely. Only criticism was the sausage at breakfast seemed very cheap. The location is brilliant. I’ll definitely return.

Room was good but it lacked bathrobes. These are needed when you have a bath in the room. Even rang down to see if they had been forgotten but was told they weren’t available. Other rooms I’ve stayed in like this have provided them.

There was also some paint coming off the ceiling in two or three places. There was think dust in the air vent above the toilet.

Partner

10/10

Exceptional

25 Jan 2026

Beatriz

Heat hotel

10/10

Exceptional

17 Jan 2026

Charlotte

Staff were really helpful & friendly. Checking in went smoothly. The staff in the spa were also lovely.

Room wasn't very clean, dirty hand prints on the shower doors, dirty walls in the toilet. But apart from that we did have a wonderful stay. Breakfast was plentiful & fresh.

Would definitely come back again.

Leisure Partner

4/10

Poor

11 Jan 2026

Paul

Booked one night for spa break spa fully booked with people on day packages and local people we walked past and people crammed in like sardines did not look enjoyable at all !! the price of spa should be included in room rate so the paying staying guests who have travelled get to use spa and it’s not crammed and overbooked complete waste of time a lot young people lots of drugs being smoked in rooms the snell was disgusting fire alarms went off ruining our stay even more ! Called reception to complain he said they had several complaints on the drugs the wave machine broken so nothing much to see or do no pubs or restaurants on walking distance for 20 minutes drive away, evening meal was lovely breakfast was awful cheap bacon and sausage will not returm

Partner

8/10

Excellent

05 Jan 2026

Vicki

The room was lovely and hotel was really nice and really friendly staff. Only downside was the bed was really firm and we found it quite uncomfortable as we prefer a softer mattress.

Leisure Partner

8/10

Excellent

05 Jan 2026

Natalie

The staff are very

4/10

Poor

04 Jan 2026

Graham

The hotel itself is good, although a bit overrated. Staff very polite and very kind always willing to help. Unfortunately, our stay was spoiled straight upon arrival. We have been told that we can book spa in on arrival to the hotel. So we deciaded to go with this place as a birthday treat for my wife. Unfortunately when we arrived we were advised no free spaces and we couldnt get accomodated. This was not ideal as there isnt much to do around....and obvioulsy we wouldnt of come here knowing spa was no go.... big downfall. We stayed 1 night. Hotel is nice . We had a breakfast following morning [ its on a pricey end] it has a hot food and a continental option. Continental option was a bit crap, sweet teats like croissant and chocolate buns were hard, i bet you could knock someone out with it :) all in all, stay was as it was
.... will we come back? Probably not. The big compliment to lady on reception with long hair, (3rd and 4th of Jan)who was the most helpful, supportive and friendly woman there :)

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Carl

Spa was very good

Partner

10/10

Exceptional

03 Jan 2026

Russell

.

10/10

Exceptional

01 Jan 2026

Joe

Fantastic hotel! We're booking again

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Holly

Staff were very helpful and attentive. The cleanliness of the hotel was impeccable and the spa was excellent. The rooms had everything we needed and the shower was very good.

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Paul

We had a fantastic time at the hotel with our young daughter. The restaurant food was lovely, a little pricey, but can't complain about how nice the food was or portion sizes. Staff were all lovely. Breakfast was nice, personally I would have liked more fruit as an option but that's just me. Perfect location, with kids adventure activities across from the hotel ( skate park, ninja adventure activities, climbing walls etc) also nice for the adults that it has a spa for some downtime.

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Anastasija

It is a good hotel with some minuses.
Clean, new, stylish rooms with big single beds.
But.
The TV works only through phone mirroring. No other connection options. At reception we received rather rude comments like: “You’re lucky if your phone connects.”
Breakfast is very basic: mini pastries and a classic British breakfast buffet.
You can’t open the windows, although there is air conditioning and you can choose the room temperature.
A strange detail — there is no toilet brush in the bathroom.
Some staff members were friendly and helpful, while others behaved as if they didn’t care. No apologies and no real attempt to help with the TV issue.

Leisure Friends

10/10

Exceptional

23 Dec 2025

Evie

Amazing hotel, room was spotless, breakfast was really good lots of choice, will definitely come back.

Leisure Friends

10/10

Exceptional

21 Dec 2025

Angad

Great experience and service

Leisure Friends

10/10

Exceptional

15 Dec 2025

Vida

Every thing it was perfect. Clean. Nice.modern.

Friends_and_family Family

6/10

Pleasant

10 Dec 2025

Paul

Room was fine, shower was good. Food menu ok - not much fish. Very disappointing nil access to spa on evening and £25/person/visit is not what you expect when you book a spa hotel.

10/10

Exceptional

09 Dec 2025

Mat

Clean room - love the privacy screen. Nice staff. Nice food. Nice spa. Couldn’t ask for more

Partner

10/10

Exceptional

07 Dec 2025

Joanne

Clean rooms, staff very friendly, big beds enjoyed the spa would recommend

Partner

10/10

Exceptional

30 Nov 2025

Gillian

Spa was great

10/10

Exceptional

27 Nov 2025

Mazhir

Spa facilities are brilliant

Partner

10/10

Exceptional

25 Nov 2025

Rebecca

Everything in the hotel was spotless, all the staff were very pleasant and helpful, breakfast was delicious. Lovely hotel. Would definitely recommend.

Leisure Partner