Name: Gilson Hotel
Address: 11 Anlaby Road, Hull, GB

10/10

Exceptional

16 Jul 2026

David

Clean comfy room
Helpful staff cant do enough for you easy parking shops 2minute walk away

Self

10/10

Exceptional

10 Jul 2026

David

Everything clean comfortable room everything you need in it
easy parking shops 2 minutes walk away Very friendly staff always at hand if needed

Self

10/10

Exceptional

07 Jul 2026

David

Perfect for the solo traveler that's why i keep coming bk single room with everything you need constant hot water Staff always glad to help in anyway they can it's a really good place to stay Shops few minute walk away easy parking everything you need here 😀

Self

2/10

Poor

04 Jul 2026

Katia

The property wasn't quite what we expected. When we entered the room, there was quite a strong smell of urine in the corridor, and when we saw the room itself, we noticed the toilet facilities were pretty outdated and didn't feel very pleasant.

Partner

10/10

Exceptional

01 Jul 2026

David

Clean comfy room friendly helpful staff parking good
Shops just a short distance away

Self

10/10

Exceptional

25 Jun 2026

David

As always room was very clean and comfy staff very nice and friendly easy parking

Self

10/10

Exceptional

22 Jun 2026

Masoomeh

It was clean high spee Internet quit and nice

10/10

Exceptional

20 Jun 2026

David

Gilson as every thing you need thats why I keep coming back
Location is good
friendly staff clean and tidy through out good value for money

Self

10/10

Exceptional

11 Jun 2026

David

Every thing was spot on i stay at the gilson regular very clean through out friendly staff can't do enough for you shops bars every thing you need close by
I wouldn't stay anywhere else.

Self

10/10

Exceptional

06 Jun 2026

David

Very clean and tidy comfortable room with everything you need
It as a nice reception area with staff that are very welcoming
the hotel is close to bars shops restaurants train station
Good value for money

Self

8/10

Excellent

02 Jun 2026

David

Very good facilities

Self

6/10

Pleasant

31 May 2026

Peter

Plenty good local parking ideal location for connexing live

2/10

Poor

23 May 2026

Monica

Im not usually one to complain however the hotel room was poor, dusty, srains on the floor, and they didn't believe me once I checked out to complain.
Very stubborn and dishonest.

Friends_and_family Family

2/10

Poor

19 May 2026

Robin

The bed was very hard ,the tv didn't work,wifi was rubbish and ive never had to give a deposit for a room and it was not wheelchair friendly.i will not be staying ok.

Self

6/10

Pleasant

14 May 2026

P L

Overall ok. Location very good. Only problem, no plug in the bathroom sink !!

Friends_and_family Family

10/10

Exceptional

03 May 2026

Luke

For under £60 a night I was pleasantly surprised. Comfy bed, clean room and the bath was a nice bonus. No complaints from me.

Self

6/10

Pleasant

03 May 2026

Dawn

Run down but fab location
Bedding and towels clean
Room was basic and quite dirty
Refused to pay the 100 pounds deposit never been asked for that before even in a top class hotel
No food available

Friends_and_family Friends

10/10

Exceptional

22 Apr 2026

Michael

Nice clean fresh

Self

6/10

Pleasant

07 Apr 2026

Stewart

Weatherspoon's just around the corner if you’re desperate for food or a drink. Only saw one member of staff, he was ok. No parking at the hotel.

Self

8/10

Excellent

01 Apr 2026

David

Great Location,.. Pleasant area, Very Close to Rail station/lge shopping centre/Tescos/restaurants and very walkable to City's Heritage sights and
theatre
Good sized pleasant ensuite room.
Weatherspoons ( and takeaways)..across the road for breakfast/ etc.
Hotel bar not available but lge sports bar underneath hotel.
Will Def call here again.

Self

8/10

Excellent

04 Mar 2026

Chinyere Mirabelle

Clean rooms and good ambience

Self

6/10

Pleasant

21 Feb 2026

Andrew

Room was fine but they take a pre authorisation of £100 which you won't get back until 30 days

Friends

8/10

Excellent

20 Feb 2026

Philip

Good hotel close to the train and bus station and within walking fistsnce of yhe high street. The room was on the small side for a double room but it was clean with slight ware and tare

Self

6/10

Pleasant

18 Feb 2026

Erin

No room service such as not changing towels or giving new toilet roll when not in the room. Aswell as the shower curtain being extremely dirty. Overall, it’s okay for a cheap place to stay for a couple of days.

Partner

6/10

Pleasant

14 Feb 2026

Alex

My initial room was unclean. There were hairs and bits of crumbs(?) on the duvet. Also, the heating didn’t work in this room. The room I was reallocated to was cleaner but the heating still wasn’t great. Staff were relatively helpful in changing my room and giving me a portable heater.

Self

8/10

Excellent

06 Feb 2026

sean

Staff on the reception were extremely polite and helpful, specially as a blue badge holder i was allowed to park outside the hotel if/when there was a space.
Yes the prices were cheap but you get a bed to rest your head ,TV and kettle ! The bed mattress and pillows were quite firm BUT I had a brilliant night's sleep!!
My only 2 complaints are that the bathroom sink didn't have a correct size plug and you couldn't turn radiator on to heat the room up as it was rather cold.

Friends_and_family Family

8/10

Excellent

23 Jan 2026

Lorraine

Upgraded room

4/10

Poor

09 Jan 2026

Mahmood

Cold room
Dirty pilo

8/10

Excellent

03 Jan 2026

Nicholas

The room was clean and tidy the hotel is in great location close to the town. Staff were friendly and helpful

Leisure Self

8/10

Excellent

01 Jan 2026

Michael

Clean, warm and spacious room

Business Self

2/10

Poor

12 Dec 2025

Mustafa

Very cold

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Martin

It was a good night nice warm room I would stay again nice guy at reception 👍👍👍👍

Leisure Partner

10/10

Exceptional

06 Dec 2025

GARY

Staff very courteous.
Room clean.
No issues!

Leisure Self

2/10

Poor

01 Oct 2025

Josh

STAY AWAY!

This IS NOT a 3 star hotel. I’m sorry, but this should not be offered to paying customers. This is used for housing people off the streets and in know way should be charged at anything over £50 a night let alone the £130 for each room we paid. We checked out the minute we went to outlet room.

Business

4/10

Poor

20 Aug 2025

Mathew

Jump on the Coldplay in town bandwagon… maybe spend your overcharge gains on a pot of paint?

Leisure Family

2/10

Poor

19 Aug 2025

gabriel

So originally had different hotel book and paid for with expidea but the over booked hotel with several guests and altough they were very helpful in organising different accommodation we ended up in a very low grade hotel even though we had paid for better accommodation, we paid €123 for one night for original accommodation what we got as a replacement i think would have only be worth €50 and even at ,€50 i wouldn't booked this hotel , i would be very cautious booking with expidia again

Leisure Partner

2/10

Poor

15 Jun 2025

Verified traveler

Avoid like the plague!

I reluctantly write this, as I'm not a fan of writing bad reviews, but I wouldn't want others having a similar experience.

Other than location and the staff this hotel doesn't have much else going for it and I'd strongly advise to avoid like the plague. The stench of illicit substances greeted us as soon as we pulled up outside in the car, this continued through to the lobby, lift and room. The hotel seemed to be being used as some sort of meeting place for the local junkies and alcoholics with a steady stream of these \"guests\" moving through the hotel corridors, which made myself and my wife feel really unsafe! The bed had I actually slept on it wouldve been like sleeping on a park bench, although the upside of the park bench being safer. The final nail in the coffin was the room was riddled with damp.

All in all I spent about an hour in this room, we checked out and booked another room in the Holiday Inn up the road. Best decision I made!

In summary nice staff, good location (for Connexin) , terrible room and awful clients

Partner

2/10

Poor

09 Apr 2025

Verified traveler

Poor. Tried for the first time. Nerve again

Unpleasant and unagreeable staff poor customer service. Difficult not understanding. Showers takes 20 mins to warm up. Beds uncomfortable.

Partner

6/10

Pleasant

21 Feb 2025

Paul

OK for 1 night at most

Ok Nothing special. Staff looked disinterested and not very knowledgeable on local area. Probably better places to stay locally and for less money. No life in the place wifh a bar that was closed.

Self

6/10

Pleasant

01 Feb 2025

Nicky

It was central to everything

Leisure

10/10

Exceptional

02 Dec 2024

Mehmet

I didnot like parking space

6/10

Pleasant

10 Nov 2024

Colin

Fine

8/10

Excellent

25 Oct 2024

Alison

On check-in there was a very rude woman trying to attract the attention of the receptionist to complain about so called 'bed bug' which probably didn't exsist because she said they were in the room not on the bed. The receptionist was calm and continued to deal with us, actions that the rude woman accused of being ignored. We had no such experience. The bed was clean with fresh bedding, the floor, not carpetted but laminated was not crawling with anything. The facilities were perfect for our purposes though the shower curtain could have done with a wash the rest of the room was lovely. Spacious, comfortable a welcome place to rest our weary heads. The staff were friendly helpful and caring. We'd stay again. Thank you.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Kenneth

A very good stay.

The room was very clean and comfortable and the facilities were very good. The staff were very helpful.

Self

2/10

Poor

24 Jul 2024

Verified traveler

Went to get an early check in and couldn’t even get into the place the doors were locked pushed the door bell and I don’t even know if it worked

so didn’t even end up staying there. Ending up paying for a room and didn’t even stay there

Self

8/10

Excellent

28 May 2024

Verified traveler

Gilson Hull

Friendly and helpful staff . Great location. No breakfast available. Good value.

Business

8/10

Excellent

24 May 2024

Steve

Bon rapport qualité-prix, au printemps !

Chambre propre et ordinaire. Nettoyage sur demande avant 9h00 le matin. Malgre des journées fraîches, très chaud dans la chambre. Ca doit être difficile durant l'été. Mais tres bien situé.

Self

8/10

Excellent

23 May 2024

Wendy

Perfect location to what we needed
It is very close to interchange, which is a huge plus point
First flight if steps to reception is a bit inconvenient, but we managed ok
Shame no breakfast offered
Very clean but in need of a bit of modernism

Leisure

10/10

Exceptional

21 Apr 2024

Claire

Lovely place stay

8/10

Excellent

17 Apr 2024

John

Easy to get to from Hull Interchange and city centre.

2/10

Poor

04 Apr 2024

Aled

Avoid

Best avoided
No customer service
Our issues totally ignored during our 4 night stay

Partner

6/10

Pleasant

01 Mar 2024

Howard

It is very basic but does what it says on the tin. The heating was on & there was plenty of hot water in the showers. There is a pool table in the hotel & a bar next door to the hotel. It is right in the centre of the city & only two minutes walk from the railway station. It ticks most boxes for me.

Business Self

2/10

Poor

20 Feb 2024

Megan

BED BUGS DO NOT STAY

DO NOT STAY HERE !!! BED BUGS

we arrived at the property at around half 6 on the 14/02 we checked in and went straight out for food and didn’t come back until 11pm ish. We had a shower got in bed and around 20 mins later I felt something crawl on me so my boyfriend checked and it was a bed bug in my hair!!!

The man at the desk said there been other people also complaining about BED BUGS AND YET ITS STILL OPEN!!! It needs shutting down all our clothes and everything all have to be binned and burned. There was no availability in any hotel in hull and we had to travel back at 1am to leicester to home.

Partner

6/10

Pleasant

11 Feb 2024

desmond

the shower was not good it was hard to adjust the head and was a bit grottty

Leisure Self

8/10

Excellent

09 Feb 2024

Bex

The Gilson Hotel

The radiators were bouncing, the hot water was plentiful. The bed linen was clean and fresh.
Decor was tired in the room and bathroom, but it was clean. The tea cups were chipped - but I had my own.
It could get a little noisy in the corridors in the evenings but settled down by half nine ish.
The receptionist, Johnathan, was friendly & helpful. Thank you

Business

8/10

Excellent

30 Jan 2024

Charlie

No issues.

All OK no issues. Clean bed a d hot water all that is needed.

Self

10/10

Exceptional

18 Jan 2024

Ifeoma

It was an amazing experience. The environment was neat and tidy and the staff were courteous and welcoming.

Partner

10/10

Exceptional

25 Dec 2023

Joseph

Business trip

Great stay, comfortable room, friendly staff. Great location.

Business

2/10

Poor

12 Dec 2023

Ant

2x operatives stayed, one room had bed bugs in the bed, video evidence, we were told to book another hotel at 11:30pm at night.

Business

8/10

Excellent

10 Dec 2023

Brian

Stay

The staff very nice & friendly, really great place for the money, only issue, window needed resealing draught coming in, shower water not hot enough.

2/10

Poor

08 Dec 2023

Jamie

Bed was riddled with bed bugs, they refunded me and couldnt get another hotel

10/10

Exceptional

30 Nov 2023

Joy

Fabulous Stay. Recommend

Fabulous Hotel. Fabulous Stay.
Could not Fault. Great Price too
Highly recommend

Self

10/10

Exceptional

20 Oct 2023

Richard

Good sizable rooms at an affordable price. Had some minor maintenance problems. Staff was very helpful & polite.

Leisure Self

10/10

Exceptional

13 Oct 2023

Ciara

Lovely

Staff were very friendly, room was comfortable, enjoyed our stay.

Friends_and_family Family

8/10

Excellent

17 Sep 2023

Shirley Jean

Pleasant stay, all good !

Exceptionally good location for travellers close to the Bus & Rail station. Initial flight of steps from entrance to reception which can be an issue for guests with mobility issues but lift from thereon. Rooms seem to have undergone refurbishment since a previous visit, pleased with my room.

4/10

Poor

13 Sep 2023

Temitope

Fair

8/10

Excellent

05 Sep 2023

Darren

Excellent staff and friendly welcome. Very tired and basic room but for what we paid was fair value. Central location and near Hull Connexin Arena so perfect for what we needed for the night.

Leisure Family

8/10

Excellent

30 Jul 2023

Giuseppe

Good afternoon
This is not complain but I need a clear explanation.
I am in Hull at Gilson hotel and the receptionist asked me my bank account card and he keeps all dates because I paid my holiday in your website.
It's a first time for me that find unusual procedure.
If I have something wrong in my bank account you are fully responsible.
Regards
Giuseppe

Leisure Partner

8/10

Excellent

30 Jul 2023

Giuseppe

Good afternoon
This is not complain but I need a clear explanation.
I was in Hull at Gilson hotel and the receptionist asked me my bank account card and he kept all dates because I paid my holiday in your website.
It's a first time for me that find unusual procedure.
If I have something wrong in my bank account you are fully responsible.
Regards
Giuseppe

Leisure Partner

10/10

Exceptional

17 Jul 2023

Margaret

It was nice and quiet

Leisure Family

10/10

Exceptional

17 Jul 2023

Jacob

A good time all round

Good price for a large well spaced out room with excellent access to Hull City Centre.

Some may find the mattress a bit hard, and the toilet is a bit cramped, but generally well kept.

Exceedingly helpful staff helped retrieve my toiletries after I forgot to pack them too!

Self

10/10

Exceptional

16 Jul 2023

J M

Excellent room with air conditioning

Business Self

6/10

Pleasant

05 Jul 2023

Robert

Basic hotel but served its purpose for my trip.Room clean & tidy.Quiet.Shower good and in a good location for the city.

Business Self

2/10

Poor

02 Jul 2023

Nicole

No hot water at any time. The pounding beat of the adjacent nightclub didn’t stop until 2am. The towel ring fell off the wall at first contact. The soap dispenser in the bath was empty and fell off the wall at first contact. The laminate flooring was the cheapest imaginable and moved/creaked with every footstep on it. The cabinet/desk appeared to have a drawer completely missing. No on-site parking. No breakfast. All in all it was the worst hotel I’ve stayed in since I was backpacking in third world countries.

Leisure Family_with_children

6/10

Pleasant

29 Jun 2023

Robert

Room was not cleaned daily

Leisure Self

10/10

Exceptional

23 Jun 2023

Anne

.

Leisure Partner

8/10

Excellent

19 Jun 2023

Shirley

Room was lovely but found the fact there was no ground floor lift very difficult with heavy luggage.

Leisure

10/10

Exceptional

22 May 2023

Robert

Great value at great location

Leisure Friends

8/10

Excellent

12 May 2023

elizabeth

Good and friendly

Good hotel, especially for the price. Staff were really helpful!

Partner

6/10

Pleasant

30 Apr 2023

James

Lounge bar misleading

Disappointed that the lounge bar wasn’t manned, had to walk round to the other bar which wasn’t exactly the kind of place I would have taken my wife

8/10

Excellent

24 Apr 2023

Ray

Just what I needed for a 1 night stay. Comfortable clean bed and shower room.

Self

10/10

Exceptional

17 Feb 2023

Amanda

Rest break

Excellent service
Fast check in
No problems whatsoever
Highly recommend this hotel

Partner

10/10

Exceptional

28 Jan 2023

Paul

Good time there always come here .👍

Leisure Partner

10/10

Exceptional

20 Jan 2023

Dudley

Clean corridore and quiet environment.

Business Family

2/10

Poor

24 Dec 2022

Joshua

Hot water

It was scruffy and there was no hot water making it so I couldn’t get a shower

Friends_and_family Friends

8/10

Excellent

12 Dec 2022

Shane

Happy

It cost me £25 with Tesco vouchers so wasn’t expecting a palace, was very reasonable, you get what you pay for, very dated but a means to an end and great staff

Self

8/10

Excellent

12 Dec 2022

Verified traveler

It is what it is

You get what you’re paying for to be honest.
Receptionists were friendly and helpful, we didn’t really see them too much. Lift smelt of urine and tobacco.
Room was clean-ish, slightly dusty but better than expected. Quite a large room, outdated decoration but had everything you need. Bed was surprisingly comfy. SUPER weird smell in room, kind of like damp/musty/like something died in there a while back, so we had to have the windows open all weekend which isn’t ideal in sub zero temperatures. Some questionable electrical safety and insulation.
Overall decent enough if you’re on a budget and won’t be spending much time in the room.

Partner

6/10

Pleasant

10 Dec 2022

Verified traveler

Poor

Room wasn’t clean, towels stained, bed stained, Wi-Fi didn’t work

Self

10/10

Exceptional

06 Dec 2022

MICHELLE

Great location hotel

Great location. Bed very comfortable. Very clean .friendly check in staff
Bathroom needed decorating as did room .but ok.

Friends_and_family Friends

2/10

Poor

06 Dec 2022

Niaoma

Wish someone had told me it was a hotel where the local prostitutes go. People coming and going at all hours, the noise from the road and coldness and dampness of the room kept me awake all night. I was an alone and I felt unsafe so I popped a chair up against the door as the lock didn’t work properly. The staff were friendly and the sheets clean enough but it wasn’t enough to change my overall experience.

Business Self

8/10

Excellent

05 Dec 2022

Michelle

Clean and comfortable and excellent location hotel

The hotel was dated especially the bathroom. A strong smell of weed in the reception area. But the receptionist was friendly and helpful. The bed was very comfortable and the location was excellent. The room itself was very clean

Friends_and_family Friends

4/10

Poor

04 Dec 2022

Nicholas

Shower before you come

The bath room was very dirty. The shower was not useable since it went everywhere and the water was very cold. The shower tray had a crack in it. The room just stunk very bad and the bed sheets was covered in stains. The electric kept of flicking on and off and the neighbours were very noisy. Didn’t sleep well at all.

Business

6/10

Pleasant

01 Dec 2022

David

Nice entrance and friendly staff.
The room was tired and the furniture falling apart, the mattresses were hard and the cleaner needs a good talking to and a lesson in how it should be done.
Just to stay for one night and nothing else it's ok !

Leisure Partner

10/10

Exceptional

30 Nov 2022

J

Excellent value

Excellent service and great value. Handy for the station and the city.

Partner

6/10

Pleasant

21 Nov 2022

Melonie

Disappointed

We have stayed at the Gilson many times before and have always been happy with the service…….I paid for my stay online which I had done numerous times before but when I got to the hotel was told unless I had credit card details I could not stay at the hotel. It was pure luck that my partner had his credit card but it was in the car which he had to go and get which added another half an hour on our check in time. If this is procedure then this should be made clear in the welcome email that was sent. Was not happy with the service at all

Partner

10/10

Exceptional

19 Nov 2022

?????????

The room is very clean. Fresh linen and towels. Complete tea set. Thanks for the comfort.

Business_and_leisure Self

10/10

Exceptional

27 Oct 2022

Richard

Room was clean and good customer service on reception.
Next to the railway station and short walk into hull city centre.

Business Self

8/10

Excellent

25 Oct 2022

Jatia

It was in a very convenient area walking distance to shopping area quick and easy check in, good customer service

Leisure Family_with_children

8/10

Excellent

15 Oct 2022

Richard

Basic but pleasant.

Easy to find. Got cheap parking from Just Park app. Check in all smooth and room was basic but should be for the price!

Room was clean and tidy, had everything what you need in a room, and was a quiet room which was surprising as city centre.

No food on site so popped out for Doninos pizza which was 4 mins walk away, and Wetherspoons breakfast which was 2 mins walk away.

Self

10/10

Exceptional

14 Oct 2022

Liam

Affordable accomodation

Was a good base for our day at the Fair, can't grumble at the prices.

Partner